Author: simonmackay

The CEBit trade fairs are becoming a bit of a quandery when it comes to being a European launch platform for IT products targeted at the home and small-business user.This is because most of these products appeal as a crossover product between something destined for the householder and something destined for a business owner or manager.

It also cements the fact that products destined for household use like most wireless routers, smartphones and consumer laptop computers will typically end up being used in the shop or small office even though these places will use equipment targeted at business use.

Here, some of these IT product ranges could be launched in Europe at this show whereas others could be launched at the Internationaler Funkaustellung in August.

Main trends

Tablet computers

The core trends that I have observed concerning CEBit 2011 have been the tablet computers. This fair has become another launch platform for manufacturers to promote their new tablet computers which are primarily based on the Android operating platform.

Key improvements for this class have been the use of dual-core processor technology which yields faster performance.

For this class of device, this show has come at the same time Steve Jobs was premiering the Apple iPad 2 and it shows how competitive the market for tablet computers will be.

CPU/GPU combo processors

The general-purpose computing market has been thrown in to a state of flux with Intel and AMD launching processor platforms based around CPU/GPU combo processors in the form of Sandy Bridge for Intel and APU for AMD. This has changed the ballpark when it comes to integrated graphics solutions with this class of graphics solution yielding graphics performance that is above what is expected.

Similarly, NVIDIA have put forward an ARM-based CPU/GPU combination which would require a different software architecture. This has caused Microsoft to consider releasing the Windows Platform for the ARM architecture as well as for the Intel Architecture.

These processor designs have opened up a new class of computer with “superslim” notebook / laptop computers as well as more of the low-profile ultracompact desktop computers and all-in-ones. The recent work on “dual-mode” graphics where there is a discrete graphics chipset as well as integrated graphics in a computer design has become of benefit when it comes to balancing power economy and performance by allowing the discrete graphics to be seen as an “overdrive”.

Network Devices

The main trends here concern LTE wireless broadband as a WAN option for routers as well as speed increases for the popular no-new-wires network technologies. The 802.11n Wi-Fi network had been brought to 450Mbps in the form of a three-stream variant known as N450. The HomePlug powerline network had been brought up to 500Mbps but this is not yet a defined standard until HomePlug AV2 is “set in stone”. Still, this show has become a European premiere for these networking technologies.

It is more so as more European countries have deployed or are deploying next-generation broadband service to homes and businesses across the continent. What with VDSL2 projects occurring in the Germanic countries (Germany and Austria) and parts of the UK as well as various FTTH fibre-optic projects in the UK and France.

Computing Devices

Tablets

Google have released the 3.0 “Honeycomb” version of the Android operating system but have pitched it at the tablet computers rather than at smartphones and tablets. This has come at a time when more manufacturers were releasing tablet computers to the general market.

There are two main screen sizes being released – a 7” size that can be put in a coat pocket as well as a 10” size that is similar to the iPad and most netbook computers.

ASUS had launched their eeePad range of tablets with three notable devices. One is the eeePad Memo which is a 7” screen unit that is driven by a SnapDragon processor and can be operated with a stylus rather than the finger. Another unit of note has been the eeePad Slider which looks like a smartphone and has the expected functionality but can run on its batteries for 8 hours at a time. As well, ASUS premiered the eeePad Transformer which has a detachable keyboard for those who prefer to type.

There have been a few “budget” tablets that are driven by Android 2.1 rather than 3.0 and are pitched as entry-level e-reader tablets. One 8” model was pitched by AOC and had no integrated wireless-broadband modem and had 4Gb of onboard memory; while there was another 7” unit pitched by Archos in the form of the 70b E-Reader.

Of course, a few “iPad slayers” had been launched at this show. These units which are close to 10” for screen size have features, options and performance statistics that could offer more value than an equivalent iPad.

Fujitsu had released a “Slate” tablet with two cameras and could work with an optional desk docking station so that one could use standard computer peripherals like a keyboard or printer. They also fielded a Windows 7-powered “business-class” tablet PC for the corporate end of the equation.

Now, no tablet computer launch would be without the “Second Japan” (South Korea) putting their weight in with their high-value equipment. LG had launched the G-Slate which is an 8.9” Android 3.0 tablet powered by a dual-core processor, NVIDIA Tegra 2 graphics. This unit has 32Gb on-board, as well 2 cameras that are capable of 5 Megapixels each. Samsung has used this show to launch the Galaxy Tab 10.1. This is a 10” Android 3.0 tablet that uses a dual core CPU and NVIDIA Tegra 2 graphics.

Smartphones

This has also become the time when Google had set the Android 2.3 “Gingerbread” version in stone. As well, there had been talk of Nokia wanting to shift from Symbian to Windows Phone 7 for their smartphone platform.

Dell had put their foot in the market with the Venue Pro which is a Nokia-style smartphone with a slide-down keyboard.

Nokia have premiered two keyboard-enabled touchscreen smartphones in the form of the Nokia N7 and N9, with the latter one being at least Meego driven. They are also wanting to move towards Windows Phone 7 and away from Symbian as the smartphone operating system of choice for their smartphones.

Samsung have taken the chance to premiere the Galaxy S2, which is the successor to their highly-popular Galaxy S. This smartphone is equipped with a Super AMOLED display and runs Android 2.3.

Desktop and Laptop Computers

The Windows-7 computers become more powerful in their beauty and function. As well, the new combined processors in the form of the Intel Sandy Bridge and the AMD APU systems have opened up new paths when it come to designing desktop and laptop computers. Here, portable computers have been able to perform better than expected for most graphics tasks and are able to do this without a penalty on battery runtime. As well, manufacturers have been able to consider designing desktop computers that are small neat and elegant units yet able to perform remarkably well.

ASUS have released three notebooks that are of note here. One is the eeeSlate EP121 convertible notebook which has a touchscreen and a supplied Bluetooth keyboard. The screen size is 12” and it is powered by an Intel Core i5 processor. Its secondary storage comes in the form of a 64Gb solid-state drive.

They have also released the VX7 15” laptop which may impress regular “Top Gear” viewers. It has sports-car styling and uses dual-mode graphics in the form of NVIDIA GEForce GTX460M for discrete-mode and Intel Sandy Bridge Core i7 processor for integrated mode. As well, they have released a notebook computer which is 19mm thick. Here, I don’t have information about its full specifications.

Dell have run with a convertible laptop in the form of the Inspiron Duo. Here, this machine’s screen swings in a frame to “filp” from a regular laptop to a tablet computer.

Acer have premiered the iconia which is a dual-display laptop which uses two touchscreens with one as a keyboard. They have also shown the Revo multimedia desktop PC which I would describe as very similar to the slim version of the popular Sony PlayStation 2 games console. As well, Shuttle, a manufacturer of small-form-factor PCs have released a computer that is based H67 “Sandy Bridge” chipset.

Peripherals

The computer display scene has been centred around large-screen HD monitors. One of these is in the form of the ASUS P246Q 24” LCD screen for graphics artists. This one could work in landscape or portrait mode, has an A4 aspect ratio, and a resolution of 1920×1080. For connectivity, this 499-Euro display has the DisplayPort, HDMI, DVI and “VGA” connectors as well as an integrated USB hub.

BenQ have offered a 24” Full-HD LED-backlit LCD display This 300-Euro display has for connectivity 2 HDMI sockets, and a 4 USB hub as well as the usual DVI and VGA connectors but could offer a DisplayPort connector. They also released an “interactive projector” that needs no stylus and allows the user to touch the projected image to interact with it.

Creative have released a few HD-resolution webcams in the form of the Socialize HD which is equipped with auto-focus and available as a “full-HD” (1080) model and an “HD” (720p) model/ They have also released the “Cam Chat HD” which doesn’t have auto-focus but works at HD (720p).

Every technology trade show will come up with the usual line of peripherals and gadgets that may not appeal to the serious computer buyer but appeal to the computing press as sidelines. One is that Fujitsu had released a regular computer mouse that was to “appeal” to the green thought by having it made out of renewable materials. In my opinion, this wasn’t anything special as far as pointing devices go.

SAGEM had released a cordless phone which reminded me of one that was released in the late 1970s by a mail-order firm in America. Here, the battery-powered cordless phone was designed like a standard corded desk telephone yet it transmitted via radio to a “black-box” base station that was connected to the telephone service. It was initially modelled on the standard-issue dial telephone of the day but was revised to look like the standard-issue pushbutton phone of that same era. The cordless phone offered by SAGEM and known as the “Grundig Sixty” was styled like a dial-equipped desk telephone that was standard-issue in Germany in the late 1960s except that this DECT-connected phone uses pushbutton dialling and is finished in that orange colour reminiscent of the era.

The network

For the network, this has become a European launch pad for N450 (three-stream 802.11n that runs at 450Mbps maximum) Wi-Fi equipment as well as 500Mbps HomePlug AV equipment.

AVM, the German network-hardware name have become an example of this with their FritzBox routers have been conservative with their N-based WiFi speeds by offering N300 for their Wi-Fi networks rather than running for the N450 three-stream technology. One of these is the FritzBox 6840 which has LTE wireless-broadband on the WAN side and one Ethernet as well as Wi-Fi N-300 on the LAN side. Like most of the other FritzBox routers, it has VoIP telephony interfaces through 1 telephone socket and a base station for 6 DECT handsets. As well, it has a USB socket for sharing peripherals as well as being a DLNA media server.

They also premiered the Fritzbox Fon WLAN 7330 which has ADSL2 on the WAN side and Gigabit Ethernet as well as Wi-Fi N300 on the LAN side. This would have the USB port and DLNA media server function as well as a VoIP endpoint for 1 regular handset and 6 DECT handsets.

They also released a companion DECT cordless handset for these routers which looks as though it is a low-tier camera-equipped mobile phone. Here, this would use a colour LCD display and a graphic user interface for its management and use; and is pitched as an Internet audio endpoint.

Of course, they have released a HomePlug AV 500Mbps set with two HomePlug-AV – Gigabit-Ethernet bridges for the European market.

TP-Link have started to push in to the European market as far as their HomePlug products are concerned, This is with them premiering an energy-saving HomePlug AV network bridge with power connector so you don’t lose your power outlet when you plug in the HomePlug.

Conclusion

The CEBit 2011 trade fair is the first such fair for an interesting year in information technology, what with combo CPU/GPU chips, higher network speeds and increased interest in the touch-driven user interface.

Another of the new technologies that Intel has been promoting alongside its “Sandy Bridge” processor architecture has been the “Thunderbolt” peripheral connector.

Capabilities

This connector has a current raw transfer speed of 10Gbps but could have a theoretical maximum is 40Gbps (20Gbps up and 20Gbps down) when both pairs of wires are used. You can use this same “pipe” to pass a DisplayPort-based audio-video stream for a display as well as PCI-Express-based data stream.

There is the ability to daisy-chain 7 Thunderbolt-connected devices but you can have less than 3 metres between the devices at the moment.

Thunderbolt at the moment

This technology will complement USB and other connection technologies but will be like what happened with USB in the mid-90s. This means that it will be an Apple-only technology and this will appear on the latest run of MacBook Pro laptops.

It will appear on PC-based computers in early next year. As far as retrofit opportunities go, Intel had mentioned that it could be available for new motherboards but there was nothing much said about availability as an add-in expansion card.

The main peripheral applications would be external storage subsystems like the LaCie “Little Big Disk” storage array; as well as displays. Such peripherals that have this connection will typically be marketed as being “Thunderbolt-ready”.

What could it offer

Another storage-expansion connection for computing devices

One key application would be to provide a high-bandwidth direct connection between computer devices and one or more external hard-disk storage subsystems. The reason I use the term “computer devices” is because such devices could encompass PVRs which could benefit from capacity expansion, routers and network devices that convert attached external hard-disk subsystems to network-attached storage; as well as the general-purpose computers.

Multifunction devices that are fit for the new generation of compact high-performance computers

There is the possibility for one to exploit the Thunderbolt concept to design a multifunction desktop console unit. Here, this unit could house a screen, audio subsystem, video camera, removable storage such as an optical drive or SDXC card reader and/or a USB hub. Another variant could house a keyboard instead of a screen and connect to one or more external displays using DisplayPort or regular monitor connectors.

This display unit would be connected to an ultracompact system unit that has only the processor, RAM, graphics-processor, network connectivity and a hard disk, plus some USB sockets for a desktop application. On the other hand, this display could serve as a “desktop display” for a subnotebook or ultraportable computer. The USB hub would come in handy for connecting keyboards, mice, USB memory keys and similar devices.

Here, these multifunction devices can be designed so that they are no “second-class citizen” because they have multiple functions. This means they could render the multiple video streams as well as support the high-capacity removable storage technologies like Blu-Ray Disc or SDXC cards.

This is more so as the Intel Sandy Bridge technology makes it feasible for small computers like book-sized ultracompact desktops and notebooks of the “subnotebook” or “ultraportable” class to “have all the fruit” as far as performance goes.

Issues that may be of concern

One main issue that I would have about the Thunderbolt technology is that Intel could limit it to computer applications that are centred around its chipsets. This would make it harder for competing processor designers like AMD or NVidia to implement the technology in their chipset designs. It would also place the same implementation limits on system designers who want to use chipsets that offer improved performance or better value for money alongside Intel processors on their motherboards.

This is like the Intel Wireless Display technology which allows a special display adaptor to connect to an Intel-based laptop computer via a WiFi wireless network and show the pictures on the attached display device. Here, this functionality could only work with computers that have certain Intel chipsets and couldn’t be retroactively applied to older computers.

Another issue would be to encourage implementation in “embedded” and dedicated-purpuse devices like PVRs and routers as well as the general-purpose computers. For some applications like the previously-mentioned storage-expansion application, this could add value and longer service life to these devices.

Conclusion

Once the Thunderbolt technology is implemented in a competitive manner, it could open up a new class of devices and applications for the computing world by making proper use of the “big fat pipe” that it offers.

Introduction

You might be considering setting up that complimentary hotspot for your guests to use but there are certain risks to be aware of concerning the security of your business and your guests’ data and identity.

Risks that have been highlighted include confidential-data and identity theft performed against customers as they work this data from their portable devices; as well as clandestine computer activity like the downloading or serving of illegal content; or the distribution of spam email, performed using computers connected to public Internet networks like wireless hotspots.

As well, there may be other imperatives required of people who provide Internet access to the public. These imperatives, asked for by various local, state / regional or national governments may include requirement like keeping a log of whom you provide Internet access to or requirement for session tracking. Therefore I am not therefore in a position to explain how to satisfy these needs and it is best to seek local advice on this topic.

Therefore, your business should know who is using the hotspot service and be able to make sure that the people who benefit are the business’s customers or guests. This means that the customers or guests are actually going to be operating the network device that they use when connecting to the service and also operate it on your premises. As well, your customers know that they are going to actually benefit from your hotspot service when they log in to this service.

The cafe or bar as a “second office”

This is more important for the cafe as an increasing number of businesspeople use these places as “second offices” where they can work without unnecessary office-borne distraction or as places where they meet their colleagues or business partners. Here, these people will be working on workplace-confidential data and most of these workplaces place high value on the security of this data as it travels between the laptop and the workplace’s main computer systems.

In fact, the reason I have decided to publish this article was because a cafe that I regularly visit in Camberwell (Melbourne, Australia) had just started to offer free public Wi-Fi access but I had wanted them to provide a free Wi-Fi service that is safe for their customers. Here, they had an ordinary wireless router as the Internet service but they needed help in getting this service working properly and safely. They also wanted to make sure that this resource was available just to their customers as part of their customer service.

Your equipment

When you start out with your complimentary-use hotspot service, you may use a wireless router hooked up to a separate Internet service or use one with a “guest-access” or hotspot function and is connected to your common Internet service.

This should be set up to cover your public area such as the bar areas in your bar or the dining room in your cafe. In some situations, you may need to use an additional access point to cover larger areas or get your signal past thick walls. This is something I have covered in this site as a separate article.

As well, if your equipment works on 802.11n technology, it should be set to work in compatibility mode where it can work with 802.11g and 802.11n devices. This is to cater for the fact that most devices that are in circulation, especially smartphones, are likely to work with 802.11g technology and people may operate battery-operated 802,11n-capable devices in 802.11g mode in order to conserve battery runtime.

Dual-band setups

It may be an asset to consider a dual-band setup for your wireless hotspot. This will use a radio presence on the 2.4GHz band as well as the newer 5GHz band and is supported by an increasing number of newer laptops, tablets and smartphones. The new waveband comes in to its own for multimedia applications like video conferencing or photo and video uploads to social media as well as taking some pressure off the 2.4GHz band for legacy equipment to use.

This can be achieved with a router / gateway or access point that implements simultaneous dual-band operation or you can add a 5GHz access point or a dual-band access point set up for 5GHz operation to your existing network.

Here, you need to make sure you still have your network set up for 802.11b/g/n operation for the 2.4GHz band and 802.11n operation for the 5GHz band. If your equipment supports 802.11ac Wi-Fi, you may have to make sure that the 5GHz aspect works in a compatibility mode for both 802.11n and 802.11ac equipment. As for the SSID (Network Name) which is talked about below, you can use the same SSID for both bands and the clients’ computer equipment switches between the bands automatically.

Your SSID or Network Name

The SSID or network name is very important to your hotspot’s identity. Here, it should reflect your business’s name and have a reference to public or guest Wi-Fi service. An example that I used for a basic complimentary-use Wi-Fi hotspot that I set up at a coffee lounge just recently was MORAVIA-PUBLIC-WIFI. Here this reflected the coffee lounge’s name (MORAVIA) as well as stating that the service was a public Wi-Fi hotspot service hosted by this business. Therefore, you can then identify any “evil-twin” or “fake-hotspot” devices left on or near the premises that exist to capture customers’ sensitive data.

This SSID must be used in all signage advertising your hotspot and the signage must reflect your company’s identity. This means that it either has your company logo and name or be in your company’s styling. In this case, the signage about the hotspot should at least exist beside the cash-register and the door, preferably at eye-level or near the main handle or pull.

Hotspot security

Basic security

Your hotspot network should be secured with a WPA-PSK passcode which your staff should give out to customers who want to use hotspot service. As well, the network should have wireless-client isolation enabled, so that customers who are using the hotspot cannot browse on to each others’ computers.

Previously, there wasn’t any wisdom in implementing link security on a public-use wireless network but now that most computers and handheld devices support WPA-based link security for wireless networks, adding this function to WPA-level is still worth it for achieving some control and security in a public-use wireless network.

It is still important to change the WPA-PSK passphrase regularly such as at least twice a month. Some environments may require the passphrase to the changed every week. This is so that it becomes hard to set up a “fake hotspot” using your service’s credentials or keep a computer logged in to the hotspot service without you knowing.

People who use “open-frame” computing devices based on recent versions of Android or Windows may find that this job may be simplified. One method, which works with both the operating systems, is to use WPS push-button setup on consumer routers that are suitably equipped and are serving as dedicated hotspot devices. But another method is to make a QR code representing the SSID and WPA passcode as a machine-readable form and print this out on to a card that you hand to your customer. Then they scan this code with their Android or Windows 10 device with the appropriate reader software.

As well, your hotspot should properly support VPN pass-through for all protocols so that business users can log in to their workplace VPNs  without any headache.

Special hotspot-gateway devices

It may be worth knowing that if you want greater control over your public Internet service, it may be worth implementing a “docket-printer-based” wireless hotspot gateway like the Netcomm HS-1100, Solwise WAS-105R or Zyxel N4100.

Here, these devices direct users to a login page where they have to key in a session login and password that they transcribe from a paper docket that is printed from a docket printer attached to the hotspot gateway. If you intend to offer a paid service, these devices put you in a position to use the payment methods and paths that you use to accept payment for your goods and services.

This is unlike some other hotspot gateway setups that require the potential user to pay another company directly using their credit card or an account maintained by that other company using a payment form hosted by that hotspot. Typically, a lot of these setups are managed in a manner where you don’t have much control over how the service in provided and the service may be provided in a manner not dissimilar to how most vending and amusement machines are provided where you don’t own the equipment, representatives visit the premises to maintain the equipment and you get a small “cut” from the takings.

As well, the session login parameters that your users type in from these dockets exist only for a particular time limit. This is also important for people who run a paid service, but can be useful for managing complimentary service so you can be sure that the people who are using your service are your customers or guests who are in your public areas.

If you do run one of these dedicated hotspot gateway devices, such as a “docket-printer-based” device, the wireless network that these devices operate should still have WPA-PSK security with the passphrase changed regularly. The “docket-based” devices will list the WPA-PSK passphrase on that same docket so your customers can still log in to your hotspot from their device.

Hotspot 2.0 / Wi-Fi Passpoint functionality

Hotspot-gateway devices that supports Hotspot 2.0 or Wi-Fi Passpoint operation, including firmware updates that bring this functionality to existing equipment, is also worth its salt. This provides for improved login experiences including the ability to have your venue described in the list of available Wi-Fi networks when your customers use compatible along with a simplified signup or login procedure. It also supports link-level security between the user’s computer or phone and the access point.

When you enable Hotspot 2.0 or Passpoint functionality on your hotspot gateway device, make sure that your establishment’s details are properly entered when you fill out the setup form for this function. Here, if your users have equipment that supports this technology to the letter, they can identify your establishment in a more qualified manner so they are sure that the Wi-Fi service they are connecting to is the one you are providing at your business.

Of course those of us who use devices that don’t support this functionality can still benefit from Wi-Fi hotspot service on these services as long as “universal” authentication is enabled on the gateway device.

Branding options

If you do implement these devices, make sure that you know how to brand the customer-facing user interfaces.

Most of these devices can allow you to upload a graphic and integrate it in to the login interface or they can allow you to upload customised login screens or point to a Web server for the login interface graphics. The latter option may appeal to you if you have a good hand with creating basic HTML Web pages.

Here, make sure that you have your business name and logo and, if you can do it, set the colour scheme to your business’s colour scheme. As well, make sure that your business name appears on the access dockets that your hotspot gateway prints out.

Power outlets

With a hotspot, always expect that some of your customers will use the power outlets on your premises to power their laptops or smartphones from AC power to avoid compromising battery runtime. This is more so with customers are operating older equipment that has batteries that are “on their last legs” or are working VPN sessions in order to “pick up” files from work and want to be sure this is done properly.

Here, a few double outlets near the tables can work wonders here and if an outlet is used for powering a device like a lamp, the device could be connected to the outlet via a multi-socket power-board with extra outlet space for a few appliances.

Conclusion

Once you know how to choose and set up your public-use wireless network properly, you can make sure that this is a service that your customers and guests will benefit from fully. This may even put your business “on the map” as far as customer-service extras are concerned.

UPDATES

I have done some revisions to this article which was originally published in August 2011 to reflect the arrival of newer technologies like 802.11ac dual-band Wi-Fi wireless technology, Wi-Fi network credentials via QR codes, and Wi-Fi Passpoint technology.

Introduction

Most email services, especially those offered by consumer ISPs, use the old POP3 / SMTP protocols as the backbone for their email services. This works properly when only one computer is working as an email client because there is an expectation for the email to be downloaded off the mail server to that one computer.

Now the reality has changed due to Moore’s Law allowing for the ISP to offer email storage capacity to their customers in the order of gigabytes. As well, the computing paradigm has shifted towards people viewing their email from multiple devices. This has been brought about with small business owners having an office computer and a home computer, as well as the increasing popularity of smartphones, tablet computers and secondary-tier notebook computers like netbooks and 13”-14” ultraportables.

What does IMAP4 offer over POP3?

The IMAP4 technology requires email to be stored on the server and allows a copy of the mail to exist on the client devices. When the email client connects to the IMAP4 server, it simply synchronises all the email between the client and the server. This includes synchronising the client outbox to the server outbox in order to have emails being sent.

There is the ability for an IMAP4 setup to support “header-only” downloading, which would be of importance to people who use portable devices or low-bandwidth connections. As well, an IMAP4 setup can allow the user to operate in “offline” mode where synchronising is done when the user explicitly goes online so that users can prepare their email where Internet access is unavailable but synchronise when it is available.

Compared to POP3 / SMTP, this allows for increased flexibility when it comes to maintaining a mailbox from different email clients. Primarily, the contents of the same mailbox appear in all client devices that can access that mailbox. An example of this benefit would be that the Sent folder contains all messages that are sent from all of the clients rather than from that particular client. Similarly, one could “rough-out” an email using a smartphone or other portable device, then “finish it off” on the desktop because the email will be held in the Drafts mailbox folder.

It also supports the ability to create mailbox folders which will allow you to file the email in a manner that suits you, yet see the same filing arrangement across all your client devices.

It is also worth knowing that IMAP4 is the basic email protocol that OMTP have called as part of their standard for mobile “visual voicemail” services. These services allow a user to manage voicemail that they receive on their mobile phone in a similar manner to how they manage email on their computer or smartphone.

The status quo with IMAP4

IMAP4 is a free open-source technology that is independent of any licensing requirements; and nearly all email clients for desktop and mobile operating environments offer IMAP4 support as standard.

It is even though most of the consumer ISPs don’t offer it as an email protocol to their customers. This is while an increasing number of these providers are now offering mailboxes with gigabyte file capacities to new customers and upsizing existing customers’ mailboxes to these capacities. As well, the current range of data-centre equipment that works as mail servers can handle IMAP4 easily.

Some of these providers would rather offer a “hosted Exchange” service which would require the user to use Microsoft Outlook in Exchange mode. These services are more expensive to provide and may cost more for most personal and small-business users.

What could be done

An Internet service provider could offer IMAP4 mailboxes as a standard option for new customers or customers opening up new mailboxes. As well, they could offer it as a free upgrade option to existing customers, with information on how to convert from POP3 / SMTP to IMAP4.

This kind of setup that IMAP4 offers can allow telcos who offer Internet service and telephony as a bundle or triple-play services to provide a unified messaging environment where customers can manage their voicemail, fax and email from the same terminal. It also opens up ways for these companies to add value to their telephony and Internet services.

It also is a way of supporting the Internet-usage reality which is a reality driven by multiple-computer setups and portable computing.

Introduction

I am reviewing the Bang & Olufsen Form 2 headphones which are a very stylish set of premium lightweight headphones that are suitable for use with your portable media player, smartphone, or laptop. Here, these headphones are designed and made by a company that is one of a few “names of respect” when it comes to audio-equipment and speaker design. I have even raised this name in this site in connection with their involvement in designing the sound system for some of the ASUS premium laptops.

HP Envy alongside some premium B&O headphones

Regular followers of this site may have noticed these headphones as a prop in a picture that I took of the HP Envy 15 laptop, where I was emphasising the “Black Label” positioning of this premium laptop.

These “over-the-head” headphones sell at B&O stores for $199 and if the earpads wear out, you can replace them for $10 a pair but I had received this pair from some close friends as a 40th birthday present. As you will read further, you will find that they are a real treat to use.

Look

Like with all B&O products, the style of these headphones is a very strong point. Here, there is a large black aluminium headband with the square earpads anchored to the headband by bands that look as though they are part of an elegant watch’s band.

Even the plug is designed to match the look and positioning of these headphones. Here, it is a small plug with gold-plated contacts which are known to provide the high-quality sound transfer.

Comfort

Bang & Olufsen Form 2 headphones

This has allowed for a snug comfortable fit on the user’s head with the earpads pressing in on the user’s ears. As well, they are not too heavy and will not fall off your head too readily unlike a lot of cheaper headphones.

Here, this allows for use of these headphones over a long time, yet you can still slide them aside if you need to talk to someone nearby while you are wearing them.

Sound quality

The real story with these headphones is in the sound quality, whether you are listening to music or audiobooks, watching movies, playing computer games or using them with a microphone adaptor for handling phone calls with your mobile phone, This has been based on B&O’s reputation in designing speakers and headphones that go with their stylish and luxurious hi-fi systems.

It is very much what you would expect from true hi-fi headphones. Here the sound was clear and tight and not boomy and it didn’t matter if the headphones were fed with music or sound effects from a movie or game. For voice applications, including telephone calls, the Form 2 excels on the voice clarity and could be suitable as part of a headset system for wideband telephony setups.

These headphones don’t have any noise-cancellation circuitry and are of the kind that sit on your ears. These factors may be a limitation with using them in noisy environments like aeroplanes, buses or diesel railcars but their snug fit reduces the noise impact from these environments slightly.

Earpad and watchband-style bracket

Points of improvement

There aren’t really any points of improvement except for B&O to make a derivative headset that has an integrated microphone for use with smartphones and other telecommunications applications. This would be of importance when it comes to designing a headset fit to be used with HD Audio and other wideband telephony setups.

As well, they could provide a “travel-kit” as an accessory for these headphones and other headphones in their range. This would consist of an elegant storage case, an active noise-cancellation module and a “jet-plug” adaptor to connect these headphones to inflight-entertainment systems.

Conclusion

I would recommend these headphones if you value good-quality sound, style and comfort from a set of “over-the-head” headphones. Even if you can’t afford a set yourself, it may be worth wish-listing it as a gift for an upcoming major birthday or anniversary. As well, once you use them, your ears will certainly know the difference between good headphones and cheap headphones.

I would even say that these headphones are a good partner accessory for a premium laptop like the Acer Ferrari or the HP Envy laptops.

When most of us do business with banks or shops or simply run a business, we have to deal with paper receipts and journals. Typically this involves the use of a printer that prints on to a paper tape of some form, whether integrated in a cash-register, EFTPOS terminal or an automatic teller machine; or as a standalone device connected to a computer-based point-of-service system of some sort.

Similarly, this class of “tape printer” is also being put to use as a label printer in most business applications like travel or healthcare. But this label-printer application is becoming relevant in the general office space for addressing envelopes on an as-needed basis.

In the home, It may also be relevant as a coupon or receipt printer for interactive TV applications such as “claiming” special offers that are promoted alongside TV commercials or buying goods from TV shopping. It can also be relevant for “as-needed” label printing in the home office.

The main problem is that there are two main printing methods used with this class of printer. One is an impact printer that works like the old dot-matrix printers and uses a ribbon to print on to cheaper plain paper. The other is a direct-thermal printer which uses heat to print on to special paper, like the first-generation fax machines.

Usage problems

Both these technologies yield a fair share of problems with the useability of these dockets. The impact printer is based around a ribbon which can cause the print quality to deteriorate as the machine is being used. At worst, the docket or journal can end up being hard to read when the ribbon is nearly at the end of its life.

The thermal printer which relies on the special paper can cause problems of its own when it comes to handling the receipts or journals. For example, the paper is known to fade over time and this becomes worse with receipts that are kept in a wallet that rests in someone’s hip pocket because of the contact with one’s body heat. This can be an issue if you have to keep the receipts over a significant amount of time, which would be required of a business or individual in order to satisfy the taxman.

Another issue is that the paper can be very slippery and this can cause problems when writing on the receipt or journal with most ballpoint pens. This may be of importance if you have to sign a receipt at the point of sale when paying by credit card. As well, customers may have to sign or annotate the receipt after the sale for tax or reimbursement purposes.

It also makes it hard to use an automatic document feeder on a scanner, fax machine or copier with these documents if you have to copy, scan or fax them. In these situations, you are not likely to have consistent and reliable feed-through behaviour and at worst, you could have frequent paper jams.

Inkjet technology for this printer class

One improvement that I would like to see is for manufacturers to use inkjet technology for this class of printer. Here, the printer could use an integrated printhead cartridge like what most cheaper inkjet printers use or use technologies like the pipe-based ink-distribution technology used in Brother inkjet printers like the MFC-6490.

Previous designs

Canon has tried this idea previously with a few of its printing calculators by using a “BubbleJet” mechanism as the printhead but not many other manufacturers caught on to this idea.

What could it offer

A printer based on this technology would use cheaper plain-paper rolls for regular receipt and journal printing. If it were to print labels, it could use regular and cheaper plain-paper labels, rather than special thermal-paper labels.

The inkjet technology can also support colour printing in a cost-effective manner, whether as a basic two-colour setup or as a full-colour setup. This can open up application paths like colour emphasis or full brand preservation on customer-facing documents. In the home, it could appeal to personal “as-needed” labelling applications like “ownership” labels used for things like books and recorded music, or labels used on jars of homemade preserves where these labels convey full personal flair.

If the mechanism uses the pipe-based ink-distribution technology, it could use higher-capacity cartridges which would be useful for high-throughput applications like kiosks, gaming machines, high-turnover point-of-sale or ATMs.

Limitations

One limitation that may surface for this class of printer is the size of the inkjet print mechanism. The printhead for this technology may be larger than the common thermal printhead and this will impact on the design of the device that it is to be implemented in. This will put a limitation on designs that are intended to be low-profile like handheld payment-card terminals, printing calculators or peripheral printers, unless these machines use a pipe-based ink distribution mechanism.

It could be easy to “cheapen the design” by doing what has been commonly done with consumer and small-business inkjet printers. Here, a manufacturer could sell a low-end inkjet-based tape-printing device like a label printer, printing calculator or entry-level cash register for a loss-leading price but have the device work only with expensive ink cartridges. This can be exacerbated through the use of very small ink cartridges that need to be replaced frequently.

This may also require a cash register or POS printer to have two separate paper rolls placed side by side and the printhead moving across both rolls every time a sale is made. Some machines may be designed with dual printheads so they work as if they have two separate printers – one for the journal and one for the receipts.

Conclusion

The use of inkjet printing for “tape-based” printers could make life easier for most businesses and customers as well as allow for increased innovation in this class of device.

Introduction

I am reviewing the Pure One Flow portable Internet radio which is the younger brother of the Pure Evoke Flow radio that I have reviewed a while ago. This unit is designed along the same lines as the “old-style” portable radio that can be perched on a window sill or the top of a fridge.

Price

Recommended Retail Price: AUD$249

ChargePAK battery pack: AUD$99

Functions

Connections

Speakers

The Internet radio

The Pure One Flow is the same size as a midsized portable radio and is housed in a rubberised cabinet with knobs for volume and “select” function and buttons below LCD display. The rubberised casing is a marked difference from the glossy plastic that is used on some radios, which attracts fingerprints and is hard to keep clean. I also like the knobs, especially for the sound volume because it is an interface most of us are accustomed to, where you can just “flick” the knob downwards to turn it down.

Like the Evoke Flow radio that I previously reviewed, this unit can work on AC using a supplied “wall-wart” power adaptor or battery power using a “ChargePAK” rechargeable battery pack that is available as an extra-cost option.

Audio connectivity is in the form of an auxiliary-in jack so you can use the radio as an amplified speaker for your MP3 player or other audio device. It also has a headphone jack which is a connection that I am noticing is becoming increasingly rare for Internet radios. The reason I find this connection important is that you could use an active-speaker system like a pair of computer speakers as better-sounding more-powerful speakers for the radio.

The set works well as a DAB-based digital radio, being able to pick up all of the multiplexes that are broadcast in our area.

For Internet-radio station selection, this unit uses a  “Form style” user interface if you intend to select a smaller group of stations but will give you the complete list of stations if you are just browsing. This is in contrast to the “tree-based” approach that most Internet radios use for selecting stations.

There is also access to a “sounds” service where you can hear sounds like sea wave; as well as access to the “FlowSongs” music download service.

This radio works properly as a DLNA-compliant media player, being able to play most audio file types that are held on UPnP AV media servers.

The sound quality for this set is very similar to an average mid-sized portable radio such as the archetypal transistor radio of the 1960s. It can still fill an average-sized room with music and the sound is focused around the middle frequencies.

Limitations and Points of Improvement

This unit could be improved with the telescopic aerial being used for the Wi-Fi wireless network as well as for FM and DAB radio.  The Wi-Fi functionality could work well with keeping the details for up to five wireless networks, which can be useful if you take the radio between multiple locations, which is something you would be tempted to do more readily with this set.

Another limitation is that you can’t enable daylight-saving time on this set. Instead, when you determine the time zone, you only can set up for standard time. This could be rectified with a firmware update which exposes a “daylight-saving” on-off function or access to a table of “spring-forward / fall-back” times hosted on the manufacturer’s Website.

Another improvement that I would like to see would be to support regular AA, C or D batteries even with a battery cage so you don’t have to look for the hard-to-get ChargePAK battery packs.

Conclusion

This set may be considered as an option when you want to replace that old “transistor radio” with something that gives you access to “modern” radio sources like DAB or Internet radio. It could he very useful where you want a set of this class to be highly rugged and durable.