Category: Buyer’s Guide

Buyer’s Guide – Buying a laptop or notebook computer

Introduction

I had previously posted a buyer’s guide about notebook and laptop computers but am providing an up-to-date version which reflects my experience with the notebook computers that I have reviewed over the last few months. It also will reflect what is part of the notebook-computer marketplace especially as the technology evolves and the cost of different specifications changes over time.

Notebook Computer Classes

Nowadays, it is becoming harder to place a notebook computer in a distinct class because of the fact that technologies are blurring these lines of division. For example, I am starting to see that most standard notebooks and desktop replacements and even the subnotebooks are appearing with 500Gb on the hard disk and 4Gb on the RAM. As well, I am seeing netbooks start to come with 250Gb on the hard disk through this year.

Netbook

Examples: Dell Inspiron Mini 10, HP Mini series, ASUS Eee series

HP Mini 210 netbook Dell Inspiron Mini 10 netbook

A netbook typically is of a small form factor, with a 10” widescreen display and works on a very low-end processor. It has a very low-capacity secondary-storage device like up to 160Gb or 250Gb for a hard disk or may use lower capacities with a solid-state storage device. The RAM memory will usually exist at 1GB at the maximum.

These machines are typically pitched as a secondary portable computer for people who do a lot of email or Web browsing “on the go” with a minimum of typing. They are also pitched for use in the home as an auxiliary computer such as in the kitchen or “Facebooking” in front of the TV.

Subnotebook / Ultraportable

Example: Dell Inspiron 13z, Apple MacBook Air series

A subnotebook or ultraportable computer is a larger computer that is typically designed for portable use and has a lot of emphasis on small size, thin profile and low weight. They may be optimised for long battery life.

Here, these computers will typically have a widescreen display of 13 to 14 inches and will have electronics optimised for low voltage operation. A lot of these machines may have a processor that has mainstream performance characteristics and will have a generous amount of primary RAM and secondary storage. The keyboard will still be large enough for you to comfortably type on and you may have a larger touchpad for navigating the screen. Some machines of this class may not have integrated optical drives and may not have high connectivity options such as a large number of USB sockets in order to allow for weight reduction.

Standard Notebook

Examples: Dell Studio 15, HP ProBook 4520, Sony VAIO E-Series, Apple MacBook Pro series

 Sony VAIO E-Series laptop  Dell Studio 15 Multimedia Laptop

The standard notebook computer is typically of large size and has average connectivity options. It will typically have a built-in optical drive, except some units that are built on a “thin-and-light” chassis. The screen will typically be a 15” widescreen type and these units will be built on a mainstream portable-use processor platform like the Intel Core platforms. An increasing number of these machines as well as the desktop replacements will be equipped with a full-width keyboard that has a separate numeric keypad so you can enter figures quickly.

Compaq Presario CQ42

There will be entry-level units like the Compaq Presario CQ42 which may be based on a processor platform like Intel Celeron and will have less memory, hard disk space and graphics performance than most of the standard notebooks. They will be pitched at students buying their first notebook computer or parents buying a notebook for their child who is starting senior school or university.

Desktop Replacement

A desktop-replacement notebook computer will be optimised for its role as an alternative to a desktop computer. It will have a large screen and have its processor, memory and hard disk space optimised for performance. It will rate highly with connectivity but will be very heavy and not rate well for battery runtime. Some machines may not even have a battery pack and will be sold as transportable computers or “desknotes”.

There are machines that will be optimised for multimedia activities like audio, video and photo editing and will have display and sound technology optimised for this activity. On the other hand, there will be gaming notebooks that are optimised for fast-response gaming “on the go”.

Product Positioning

Consumer

Examples: HP Compaq Presario laptops, Sony VAIO E-Series laptops

A laptop positioned at consumers will typically have a design that focuses on beauty and will be optimised for multimedia. They won’t have features that support reliability or security like fingerprint scanners, theft-recovery or data-encryption software or automatic hard-disk damage-limiters. In most cases, these units may be designed in a price-conscious manner because most consumers will end up buying on price alone.

There are exceptions to this rule where some manufacturers may try newer user-interface technologies on these computers or supply computers that are optimised for performance in the gaming or multimedia context.

Business

Examples: HP ProBook laptops, Dell Vostro laptops, Lenovo ThinkPad laptops

HP ProBook 4520 Series laptop

HP ProBook 4520 Series business laptop

Most machines made for this market are typically deployed by businesses, usually large businesses who buy a large fleet of these units for use by their staff during their tenure at the business. They have a different expectation to the consumer who buys a notebook for themselves.

A notebook positioned at the business end of the market will be optimised for reliability and security. For example, there will be various security technologies like fingerprint scanners or facial-recognition scanners built in to these machines. Manufacturers will also implement technologies like “free-fall” sensing on hard disks to safeguard data from being damaged by accident.

In most cases, there will be less emphasis on beauty or multimedia capabilities because the business market tends to adopt a more serious and conservative attitude towards machines that are “for the job”. This is although manufacturers like Dell are offering customisations for their computers that include different colour trims or improved multimedia capabilities.

Premium Models – the “Black-Label” end of the market

Examples: HP Envy series, Acer Ferrari series, ASUS Lamborghini series

HP Envy notebook computer

HP Envy 15 - an example of a premium notebook computer

An increasing number of laptop manufacturers are supplying at least one or more high-end laptop computer models that place emphasis on style and performance. The manufacturers will typically contract with a brand that is well-known for highly-desirable luxury goods to style the computer in the same image as goods associated with that brand, such as a Ferrari or Lamborghini “wet-dream” sports car. In some cases, other manufacturers, particularly those in the premium hi-fi or professional-recording scene, like B&O or Dr Dre’s “Beats” may contribute their technical know-how to a part of the computer’s functional design like its sound-reproduction capabilities.

These special computers will usually be pitched in a similar manner to luxury cars and are either for personal use or business use in a manner similar to how the company-funded executive’s car is used. Some of the machines in this class may not have the manageability and security functionality that a business notebook may have as standard but it may be worth knowing whether these feature are available as an option for that executive notebook that you are looking towards having.

These computers are worth their salt if you are considering using them for a significantly long time for both personal and / or business use but there should be a way of upgrading memory and hard-disk space on them or buying newer and better batteries later on down the track as you use them over the many years.

Questions

Do you intend to travel a lot; and how do you intend to travel?

If you do travel a lot, especially by public transport. you may have to give more focus towards portability. Here, you may have to consider either a netbook, ultraportable / subnotebooki or a “thin-and-light” standard notebook.

A netbook would be appropriate if you use it for ad-hoc emailing and other communications tasks but wouldn’t be suitable for long-term work. You would also gain better value out of it if you were using it as a computer that is supplementary to your main desktop or laptop computer.

An ultraportable or “thin-and-light” standard notebook may be more suitable if you intend to do a lot of work on this machine such as filing reports from the field. If you work with digital photos such as editing them, it may be worth looking towards a “thin-and-light” standard notebook for this work.

It is also worth investigating the possibility of opting-in higher-capacity batteries so you can obtain more run-time on the machine while you travel, especially by public transport. This is because not all public-transport options will provide access to ready power for charging.

Most standard laptops like the Dell Studio 15 may work well for those of you whose main travelling option is to pack the computer in to the boot (trunk) of your car. You won’t have to worry about carrying it around all of the time.

Do you use a desktop computer as your main computer?

You can place a lot of emphasis on portability and get away with lesser processor, RAM and hard-disk specifications if your are running a desktop computer or high-end laptop as your main computer. But you will need to make sure you have good network-connectivity options, preferably Ethernet as well as wireless so you can easily and quickly “check-out” data files from your main computer.

On the other hand, if you intend to use your notebook as your sole computing device, you should look towards performance, screen size, connectivity and hard-disk capacity as key deciding factors for your computer.  This also includes those people who prefer to buy a notebook computer over a desktop for their home computer because they have a small living space, prefer to stow it away when it’s not in use or want to move towards the “new computing environment”.

Application guidelines

These guidelines may sound too “pie in the sky” especially for small-business or consumer buyers who are used to buying the cheapest equipment available. But it is worth paying a bit extra for a machine that will cost less in the long run and have a long service life.

Student’s first notebook

If you are thinking of buying your child who is doing Year 11-12 (senior school / Form 5-6) secondary or tertiary (university, college (US) or TAFE) study their first laptop, you have to be sure not to short-change them. This advice may go against the commonly-accepted thought pattern of buying the cheapest laptop for a student because they may be more likely to damage the computer.

This class of students will use these computers for preparing their coursework that is part of their studies alongside online communications (email, social networks and instant messaging / Skype), games and multimedia such as being a jukebox for parties. They will be taking this machine between home, school / college and friends’ locations either by public transport, your car, a friend’s car or their first car which would most likely be a very old car which is likely to be very worn-out.

The processor, RAM and display subsystem are also of concern for all students, especially those whose work is graphically intensive, such as a design-based course or subjects that make heavy use of graphics or multimedia. This makes the machine more useable by the student because they don’t have to be waiting around for a task to complete on the computer.

The best choice for this class of user would be a standard notebook. Here, I would prefer for them to use a low-end business model, but with the highest-capacity hard disk that you can afford. The reason I would specify this is because the business models are pitched for reliability under the kind of abuse a student might dish at it such as frequent transporting, old cars with half-dead suspensions, perpetual party life and the like. I also specify the highest-capacity hard disk you can afford because there will have to be room for studies, digital pictures, MP3s and the like that will fill up the hard disk very quickly.

If cost is a real issue to you, you may find that refurbished or rebuilt ex-business computers may offer the right kind of value for this class of user. These would be available either online or through independent laptop specialists and these resellers would buy the older computers from large businesses or government departments who are upgrading their computer fleet on a regular basis or buy end-of-lease equipment from computer financiers. Then these dealers refurbish or rebuild the equipment before reselling it. With these deals, it may be worth finding out whether there are newer batteries available for these computers and / or whether they can upsize the hard disks in the computers to larger capacities. Similarly, you may have to raise the issue of whether you can buy an up-to-date version of the operating system and / or office software with the refurbished computer.

Blogger or journalist

This class of user will want to type wherever they are, such as when they are flying. They will also be needing to keep large amounts of data such as manuscripts or, nowadays, photos and video footage. As well, they need to be able to see the screen properly so they can edit their copy easily.

Here, a 13” ultraportable that can fit on the economy-class airline tray table, may work well for these users but they may have to investigate the possibility of buying extra power options like an “extra-power” battery when they do a lot of long-haul flights. In some cases, it may be worth looking towards a business-oriented ultraportable and use the security software on these units if they do a lot of controversial work such as reporting assignments in police states.

Work-home laptop for small business operator

If your laptop is going to be the “work-home”computer for your small business and you don’t have a computer at your small business, I would suggest a standard notebook or desktop-replacement computer. Here, these machines will have the performance that you need for your business life and enough storage capacity for your home and business life. Small-business users shouldn’t pass off the business-class notebooks and may find themselves benefiting from the features offered by this class of computer.

Moving towards the “new computing environment”

If you intend to move your home computing environment away from the desktop computer towards a laptop or notebook computer, it may be worth looking towards a computer which rates well on capacity and performance. This could lead to a mainstream consumer-rated standard notebook or low-end business notebook. Business users should move towards a mainstream business notebook if they want to move to the “new computing environment”.

On the other hand, if you want close-to-desktop functionality, it may be worth looking towards a mainstream business or multimedia notebook. Some of the premium-end computers could also suit this kind of user.

Secondary portable computer for a desktop user or regular notebook user

A 10” netbook could be useful as a secondary portable computer for emailing and other ad-hoc activities. On the other hand, if you do a lot of “typing up” on the go or do value a larger screen, you could go for a 13”-14” ultraportable computer because of its larger screen and keyboard. An alternative option may be a 14″-15″ low-specification standard notebook.  The hard-disk capacity may not matter much to this kind of use because you are likely to transfer the files from the secondary computer to the primary computer whenever you arrive at home or the office or transfer work-in-progress files to the secondary computer so you can work on them.

Here, you would have to make sure your secondary computer does well for connectivity especially as you are likely to connect it to your primary computer in order to transfer files. Here, you may have to make sure you have up-to-date networking requirements and at least a few USB ports so you can use memory keys as a backup measure.

Conclusion

The bottom line that you think of when buying that laptop computer is to factor what you are using it for and how you are using it so you can avoid shortchanging yourself by buying a unit that doesn’t meet your current needs or buying a machine that won’t see you through the long haul.

Buyer’s Guide – Buying a network-enabled printer

Introduction

Your may be operating an old printer that is “on its last legs” or you may be considering a printer for your new computer setup. At this point, you are thinking of which printer to purchase as your next printer.

The printer market is divided between two classes of printer user – the consumer which represents a typical household; and the small-business market which represents small organisations and home-office users who use the printer as part of telecommuting. I am not focusing attention on equipment pitched at “enterprise” users because these units are typically either leased or purchased under operation-specific plans and have too much functionality that is out of the scope of this buyer’s guide and Website.

Why prefer a network-enabled printer

When you have a small network in place at home or in your small business, it is now a good idea to move away from the cheaper “desktop-only” printers and multifunction printer-scanner units which are typically connected to one computer using a USB cable, and move towards a network-enabled printer. These printers connect directly to your home or small-business computer network and are in a position to share their printing or other resources without you needing to have a computer running all the time for this to happen.

Sure, you could connect a desktop printer to a network print server, which is now one of many functions provided by most routers or network-attached storage units. But on the other hand, a lot of the desktop-only units come with software that makes them totally dependent on their host computer and they don’t work well with network print servers. In the case of multifunction printer-scanner combos, you may only be able to print to the device’s print mechanism – you may not be able to gain access to the scanner, fax functionality or secondary storage.

Multifunction printer-scanner combo devices also benefit from network connectivity because they can allow you use their other resources from any computer in the network. There is even the ability to “push-scan” documents to any particular computer on the network from the printer’s control panel as long as you have the manufacturer’s software on that computer. This is because there isn’t a standard ability to list all available scanning endpoints on a network as yet. Some units can also “mount” the camera-card slots in the printer as network-shared disk drives so you can import the pictures to the computer for “processing”.

The network-enabled printer can work well with the “new computing environment” because the laptop computers that connect wirelessly to the home network can send their print jobs through that network to the printer. This avoids the need to locate the printer and connect up the USB cable to your laptop every time you want to print something out. The printer would be connected to the network via whatever network medium works best for the situation whether it be Wi-Fi wireless; blue Ethernet cable, or HomePlug or MoCA “existing wires” technology. This also allows you to locate the printer wherever you want to, as long as it is connected to your network and to power.

The main exception to this rule would be a portable printer like Canon’s PIXMA IP100 which is designed for use as an “on-the-go” printer for a laptop user; or a printer that services a particular desktop computer’s computing needs.

Printer Device Classes

Consumer printers and multifunction devices

Examples: Canon PIXMA MX-350 and MX-870, HP Photosmart series

HP Photosmart Wireless B109n printer

HP Photosmart Wireless B109n printer

Canon PIXMA MX-350 multifunction printer

Canon PIXMA MX-350 multifunction printer with fax

These are printers and multifunction devices that are pitched at households to use primarily for printing “happy snaps” and other casual short-run print jobs, with occasional large print runs for homework projects and the like. They are often sold through the big appliance chain stores like Best Buy, JB HiFi and Harvey Norman and typically are finished in a cabinet that is attractive for home use. This is a way where manufacturers try to please the “woman of the house” with this class of printer by emphasising the machine’s beauty.

This class of printers always uses inkjet technology and the printing system in most of these printers is typically optimised for printing of photographs. This is typified through the use of photograph-optimised inks including five or six ink cartridges in some machines. In most of these machines, the paper-feed mechanism is optimised to handle “snapshot” prints with some machines like the HP Photosmart Premium Fax having a separate paper tray for 4”x6” paper.

The downside of this is that these printers are costly to run and, in most cases, they have a low duty cycle which will cause reliability problems for business users who run off many documents.

It is also worth knowing that most of the premium devices in this class are pitched as “home-office” printers and have business-ready functionality like integrated fax functionality or high-speed operation. This is although they are optimised for photographic printing and use the expensive consumer-grade photo inks rather than business-grade large-capacity inks.

Small-business printers and multifunction devices

Examples: Canon LaserShot series, HP OfficeJet series, HP LaserJet series

HP OfficeJet 6500

HP OfficeJet 6500

The printer equipment that is pitched at the small-business market is optimised for speed, efficiency and economy for a high duty cycle.

Most units will use inkjet printing although some models may use a laser or LED xerographic printing technology and one brand, namely Fuji Xerox, uses a “solid-ink” technology similar to how crayons work. This is although the output speed and quality of the inkjet printers is approaching that of equipment based on these other technologies.

There is much less importance on photo quality with most printers in this class because they are optimised for printing business documents most of the time. Let’s not forget that the colour inkjets in this class can do a good quality job of printing photos when given A4 or similar size paper. As well, they won’t have support for “snapshot” paper for use with printing “happy snaps”. Some manufacturers won’t provide a colour display on their low-end small-business models, which then will make it hard to print selected images from a digital-camera’s memory card, although they can print a DPOF print order that you determine on the camera from the camera’s memory card.

Network connectivity and setup

Connectivity

Most network-capable consumer-grade multifunction printers and a few small-business multifunction printers can connect to 802.11g WPA-PSK wireless network either with a built-in wireless network adaptor or a wireless network adaptor sold as an optional accessory. Some of the newer models in each class will properly support 802.11n wireless networks and may work with dual-band networks.

The mid-range and premium consumer equipment and all of the small-business equipment will have an Ethernet socket as a network connectivity path. This will provide increased connection flexibility such as the ability to use the “no-new-wires” technologies like HomePlug powerline or MoCA TV coaxial-cable networks as well as direct connectivity to a router’s or network switch’s Ethernet socket.

Wireless-network setup

Most of the economy consumer-focused models will require direct USB connection to a PC that is running manufacturer-supplied software to allow a user to configure them for most wireless networks. An increasing number of these machines may support WPS-based connection setup from the device’s control panel.

Better-equipped models will allow wireless-network setup for most home and small-business wireless networks at the unit’s control panel. usually with an “SMS-style”, “pick-n-choose” or virtual-keyboard text-entry method for entering WPA-PSK passphrases. Most of these models will not support WPA-Enterprise networks which are based around access to the wireless network based on user name and password credentials.

Network functionality

All of the machines will support network printing and if they have scanners, they will support network scanning. This will be in the form of allowing PC-initiated scanning to be started from the operating-system interface or manufacturer’s software, or device-initiated scanning as long as the host computer has the manufacturer’s software running.

Fax-equipped units can allow a user to send a fax via the network using the printer’s “fax” driver and some of the machines can send a fax to one of the computers in the network as long as the computer is on and running the manufacturer’s software.

Due to the cost-conscious manufacturing practices that exist in the consumer and small-business class of printers, there isn’t the likelihood of the printers supporting “on-device” print-job spooling where the print queues are held at the printer. Instead, the computers that prepare the jobs have to hold the jobs on their hard disks until the printer has finished printing the current job. There may be situations where there will be a “rush to the gate” to get a print job going when a print job is complete and two or more computers have pending print jobs. This feature could be made more available to this class of printer now that the cost of flash memory or hard-disk storage that is enough for this purpose has come in to ridiculously-cheap territories.

The network printing appliance

A new trend that is emerging especially with consumer equipment; and has been spearheaded by Hewlett-Packard is the ability for the printer to become an Internet-connected computer-independent “printing appliance” rather than a printer for computers on the local network. This is aided with a dedicated Web-based “online printing” portal created by the printer manufacturer where you manage this functionality. Here, the printer can be set up to print emails forwarded to a specific email address associated with that unit, print files uploaded to a particular Web page or print from special Web-based applications that are loaded on it.

Large-sheet printing

You may want to invest in a network printer that can work on paper sizes that are A3 or bigger, perhaps to print promotional material on large sheets of paper or to “run-off” hard copies of large spreadsheets.

In some cases, this may become more ecessary as organisations that you work with supply their “on-site” promotional material in a “download-to-print” form. This is where you download PDF files of the promotional material from a Website or receive the PDF files as an email attachment, then you print these PDF files out.  For these organisations, it is a cheaper option because they don’t have to print out and deliver or post the material to the sites where it is needed and they can focus the material to particular locations in an easier and quicker manner.

At the moment, there aren’t many network-enabled printers that can do this kind of printing, especially at an affordable price. The printers that do this functionality are usually single-function units that are to be connected to their host equipment through a USB or similar connection. There are some exceptions to this rule as mentioned below.

Hewlett-Packard have two network-connectable single-function printers that work with A3 paper: the OfficeJet 7000 colour inkjet printer, reviewed in this site; as well as the Color LaserJet CP5225dn colour laser printer.

HP OfficeJet 7000 wide-format printer

HP OfficeJet 7000 wide-format printer

Brother have introduced a few network-enabled inkjet multifunction units that can print on A3 paper. One of them, the DCP-6690CW, also has an A3 scanner, which would make it functionally equivalent to the typical office photocopier of the mid 1980s. This is insofar that these units could copy A3 to A3 or do tricks like reducing an A3 document to A4 or enlarging an A4 document to A3. These printers have two paper trays so you can load one of them with A4 paper for regular use as well as the other with A3 paper for those large documents.

Brother MFC-6490CW A3 inkjet multifunction printer

Brother MFC-6490CW A3 inkjet multifunction printer

The best idea for most small businesses who want to fill these needs at the moment would be to obtain a wide-format colour inkjet that is capable of being hooked up to a network, such as the HP OfficeJet 7000. If they have a need to do an increased number of mid-to-high-volume A3 print runs, they may be in a better position to go for an A3-capable colour laser printer. This is in addition to a good inkjet or laser multifunction unit that connects to the network.

Consumables issues

Original-brand consumables vs generic-brand consumables

There is an ongoing issue concerning the use of generic-brand or private-label inks and toners for printers compared with using the inks and toners supplied by the manufacturer under the manufacturer’s own brand.

Most printer manufacturers often sell their consumer-market printers on a “razor and blades” model where they sell the printer cheaply but make up on the losses involved by selling highly-priced inks and toners. This is similar to how the razor manufacturers sold low-cost interchangeable-blade men’s razors but required that the customers bought their expensive replacement blades to work with these razors.

But there are some third-party suppliers who supply inks and toners that can work in a similar manner to the original-part cartridges and these may be sold direct or through smaller retailers. Some other retailers may sell these inks under one of their own private labels. The main issue with these cartridges is that the ink or toner may not yield the same high-quality output as the original-part cartridges. As well, the printer manufacturer doesn’t cover faults caused by the use of these generic-brand inks in the machine’s warranty or service contract.

The output-quality issue may not matter with routine jobs like faxing or printouts of emails, database reports or downloaded PDF documents intended for immediate reading but may matter with quality-sensitive material like photographs, presentation handouts or proofs. Another issue that may be of concern is that some of these cheaper inks may fade over a long time which may be of concern for photographs or documents intended as paper archives. In some cases, particularly with very cheap generic-brand consumables, there may be damage caused to the printer by their use.

On the other hand, there may be companies who will offer to sell consumables that are the same standard as the original-brand consumables but under their own label. It may be in the form of “clean-skins” that are consumables of a standard equivalent to original consumables loaded into “white-label” cartridges or simply consumables built by and for original-brand companies but sold under a private label, both practices that may be more prevalent in the USA and Canada but not so much in Europe or Australia.

It would be worth making sure that if you use generic-brand or private-label consumables that you use those consumables that are known to be good quality and you may have to remember that use of them may be suitable only for “rip-and-read” printing.

Use of aftermarket continuous inking systems

There are some firms who offer aftermarket continuous-inking systems for certain inkjet printer models. These are devices which draw ink from larger containers and feed the ink in to special cartridges that are installed in the printer. They are valued because they improve the printer’s economy and allow the printer to run for a long time without the need to purchase or install new cartridges.

Like generic-brand inks, these inking systems are not endorsed by the manufacturers as approved accessories and won’t be covered by the printer manufacturer’s warranty. So you would need to make sure you are using a good-quality continuous-inking system that is supplied by a reputable supplier.

Another issue worth knowing about with these systems is what is involved with maintaining them. This includes adding extra ink or handling ink or hose blockages; or air-locks as well as preventative maintenance. Some systems may require intensive end-user training and this may be of concern with workplaces where there are many different staff members coming through the business.

What to look for

When you buy a printer or all-in-one, you may find that buying the cheapest model, especially the cheapest consumer-grade model, may be penny wise but it can end up being very pound foolish.

Operation economy

You will need to look for a machine that is cost-effective to run in your operating environment. It may be cheaper to buy the consumer-focused model for your home office or small business, but you will find that these models will become expensive to run because of their low-capacity ink cartridges, whereas the expensive small-business models will end up being cheap to run due to their higher-capacity cartridges.

A good question to ask is whether you will be running many documents out of that machine. This will include, for fax-enabled all-in-ones or units with “email-to-print” capability, whether you will be receiving many documents, including “deliver-by-fax” periodicals, by fax or email-to-print.

Ease Of Use

The machine should be easy to use, especially for what you want it to do. Such a unit will end up being worth using by everyone at home or in the business because they don’t have to be involved in performing ridiculously difficult tasks in order to use it fully.

Firstly, you should be able to load paper and ink / toner cartridges without having to spend a long time “fiddling around” with or in the machine. This includes making sure that any lids that you need to open don’t require much effort to lift and can stay open without you needing to move a stay in to place. The cartridges shouldn’t need any extra effort to insert or remove. These factors are more important for machines used by older adults who may be losing their physical strength.

It also includes easy access to the paper path so you can rectify paper jamming and similar problems.

The print drivers should be easy to install for anyone who is competent with the computer operating system that they use. The instructions should be easy to understand and easy to follow, and the experience should be friendly.

If you use a multifunction printer from its control panel for tasks like scanning, copying or faxing, the display should be easy to read and the controls easy to identify and follow. If you print from a camera card, the machine should have a colour display that can show the pictures so you can choose whichever one to print.

Reliability

The printer should be able to handle a large print or scan job without jamming or saying it’s out of paper when there is paper in the unit. This is also important for machines that use extra paper handling like automatic duplexers, multiple paper trays or automatic document feeders.

You may find that your new printer will perform ultra-reliably during its first few years of service but will start to show problems after a good run of documents or as it ages. Here, it may be worth paying attention to the warranty that the manufacturer provides for the machine or specifications like mean-time-between-failures or duty-cycle to ascertain how reliable it is likely to be.

Similarly, the printer should be able to stay on the network while doing large print jobs. This may be a problem with some wireless models that go “off the air” during a print job. If this is important to you, it may be worth making sure that your printer has an Ethernet socket and purchasing a HomePlug powerline network kit or an extra “homeplug” if you have such a network segment running if you want installation flexibility and reliable operation.

What should I buy

Main printer for the household

An economy consumer all-in-one may be suitable as a first machine, such as when you use the wireless network for your laptop for the first time. This would be more applicable for a single person or couple with light printing needs.

A mid-tier consumer or an economy to mid-tier small-business all-in-one may work well for most houesholds as a main printer where a lot of traffic is expected. It would be also suitable for people who have a home office, whether they work primarily in another location or from home.

A premium consumer or small-business model is worth its salt if you are after the features it offers like high-quality photo printing for example. Some of the premium machines have fax capability which may be important if you need to send or receive faxes from home.

Secondary printer for the household

An economy consumer network printer or all-in-one can come in handy as a secondary printer, such as for children to use in the study for example. It would also go well for use in multi-building home networks where you want a network printer that is local to that remote building.

Main printer for small business

It is much wiser to stick to small-business multifunction models like HP OfficeJets for use in a small business or community organisation. If you intend to expect more printing activity, you may have to consider using a laser-based unit.

The feature set that you choose should be relative to what you expect out of your machine, especially the kind of printing that you may end up doing.

Secondary printer where main printer is a monochrome laser multifunction unit

For occasional colour printing jobs, it may be worth purchasing a network-enabled colour inkjet printer like an HP OfficeJet 6000. You may want to go for a wide-format machine like the OfficeJet 7000 if the kind of colour print jobs are primarily done on A3 or similar large paper sizes.

If you end up doing many colour print jobs, it may be worth looking at a dedicated colour laser printer because of these machines’ quick speeds.

Secondary printer optimised for quick turn out of receipts, etc

A networked laser or LED-based printer could do the job well for applications where you need to turn out forms, receipts and similar documents very quickly as part of your workflow. Similarly, these printers may also work well if you do large document runs like what would be expected in a legal office for example.

You may prefer a monochrome unit if the kind of work is primarily forms, receipts, large legal documents and the like or go for a colour one if you do some colour documents such as documents with photographic illustrations.

Conclusion

Once you know what the marketplace is like for your next network-enabled printer and know what to buy for your particular application, you can then choose a printer that will provide you with many years of reliable economical document-printing service.

Buyer’s Guide – Entry-level wireless routers

Netgear DG834G ADSL2 wireless router

Netgear DG834G ADSL2 wireless router

Are you thinking of moving away from the single desktop PC or laptop connected to the broadband Internet via a single-port modem using an Ethernet cable? Are you planning to head down the path of the “new computing environment” where you use a laptop computer that you can take around the house yet still remain connected to the Internet? Do network-enabled gadgets like Internet radios or WiFi digital picture frames appeal to you?

If so, you will need to buy and install a wireless router and these can be purchased for a small amount of money, typically under AUD$110 or US$60. This may also appeal to people who may want to “equip” their young-adult child who is leaving the family nest with one of these devices as well as a modest-specification laptop to study and “Facebook” on. In fact these routers can help you with saving money in the long term on your Internet connection especially if you aren’t interested in a “single-pipe triple-play” communications service.

The advice provided here will differ over time as manufacturers “push” features down to the entry-level wireless routers as newer technologies and standards are introduced to the home network.

What does the entry-level wireless router offer

Broadband (Internet) / WAN connection

Most entry-level wireless routers offer a connection for a wireline Internet service on the “Internet” or “broadband” side of the connection. This typically is in the form of an Ethernet connection marked as “Internet” or an integrated ADSL2 modem. They will support the access-authentication-accounting protocols being deployed by most of the Internet service providers including the big names in the marketplace.

The Ethernet-ended “broadband” routers will be primarily useful for people who sign up to Internet service where you have to use customer-premises equipment supplied by the Internet service provider. Such services typically include cable Internet (whether through the cable-TV set-top box or a separate modem), some ADSL Internet services, “next-generation Internet” such as fibre-optic services, or wireless-broadband that isn’t in the form of a USB-connected modem. If you do want to use regular ADSL service with these routers, you would have to purchase an ADSL modem that can work as a “bridge” (in the case of “wires-only” / “BYO modem” service) or configure supplier-provided ADSL equipment to work as such.

Saving money on setting up your Internet connection

Most ISPs, cable companies and telephone companies offer wireless home gateway devices at highly-inflated prices and are often set up so you don’t have much control over the device. In a lot of cases that I have observed, you may end up with equipment that. for example, won’t work properly with Skype or MSN Messenger because it won’t support the automatic port-forwarding functionality provided by UPnP IGD that is common with nearly all of the entry-level routers. As well, I have observed cases where the ISP-supplied wireless home gateway simply provides substandard performance or unreliable service; or simply is “technologically backward”.

If you intend to set up an ADSL-based Internet service, you buy a wireless router with an integrated ADSL2 modem; as well as the correct number of ADSL line or wallplate splitters for each phone socket in your home. Then you subscribe to an ADSL plan with a “wires-only” or “BYO modem” hardware option where you supply the customer-premises equipment i.e. the ADSL modem.

If you are setting up a cable-Internet service or similar service, you just need to purchase a “broadband” router with an Ethernet port for the Internet connection. Then you have the ISP who provides cable Internet provide you a cable modem with a single Ethernet port rather than their heavily-promoted wireless cable routers.  Your broadband bill will only reflect the cost of the single-port cable modem in the equipment tab.

Local network connection

The entry-level wireless router should have 4 Ethernet ports for use in connecting network hardware that uses Ethernet sockets. This also comes in handy with HomePlug powerline connections because you can connect your HomePlug-Ethernet bridge to one of these sockets and use the AC wiring as part of your home network.

Most of these units will have at least 802.11g WPA2 WiFi as their wireless connectivity, with some having 2.4GHz single-band 802.11n WPA2 WiFi providing this function. It may be preferable to go for a unit that supports WPS “quick-setup” connectivity so you can avoid frustration with setting up a secure wireless network. Some of these routers will use an integrated aerial while others will use one external aerial or, in some cases, two external aerials set up in “aerial-diversity” mode. The RF coverage for this network may suit the typical suburban house with timber or plasterboard interior walls based on a timber frame.

Functionality

Most of these routers will offer UPnP IGD functionality which allows programs like games and instant-messaging programs to establish links to the outside network without user intervention.

An increasing number of these routers will be equipped with a USB port that can be used for sharing peripherals over the home network. The applications that might be made available with this port will typically be printer sharing or file-server functionality using standard protocols and some of these routers may offer the ability to share a wireless-broadband modem as an Internet connection. But beware of those routers that use the port for “USB-over-IP” peripheral sharing where you have to run a “USB-over-IP” driver on each computer. Here, you would be limited to one computer being able to use the device at a time.

Best placement

These routers would suit households who are setting up their “new computing environment” with a laptop as their primary computer or are establishing their home network for the first time. This also includes people who may use a desktop computer connected to the unit via Ethernet and want to have a WiFi network segment for devices like electronic picture frames and Internet radios.

They may also suit secondary-home locations like holiday houses or city flats where you may not be doing much high-end Internet use like gaming.

If you do upgrade this router to a better unit, you can keep these units as a secondary wireless access point once you disable DHCP server and UPnP IGD functionality and allocate them an IP address within the same IP range as the router that you upgrade to has for the local network. Then you connect the router to the new network via the LAN ports. This can come in handy in the form of a dedicated WiFi-G (802.11g) network segment for a network that is moving to WiFi-N (802.11n) or simply as an extension access point for a WiFi-G network.

I wouldn’t recommend these routers as the network-Internet “edge” for small-business mission-critical use because of the inability to support high data throughput and mission-critical reliability. Nor would I recommend them for serious gamers who demand proper latency for their Internet fragfests.

Conclusion

Once you establish your first home network with an entry-level wireless router, you will wonder how you existed with the way you used the Internet before that.

Buyer’s Guide – Buying an Internet radio

Introduction

You love the sound of overseas radio stations or are fed up with what is playing on the local radio bands, and want to hear something different. You have then dabbled in Internet radio, usually through clicking on “Listen Here” links on radio station sites or using programs and Internet-radio directories like vTuner. You then realise that it would be better to hear this content through a standalone Internet radio rather than moving your laptop computer around and hearing the content through tinny speakers or being tied to your desktop computer.

There used to be a few Internet radios on the market but the number is slowly increasing, with nearly every premium-radio brand or boutique electronics brand running at least one model in at least a tabletop or portable form factor. The units can also pick up podcasts and support “listen-again” functionality for podcasts and similar content. Nearly all of the Internet radios on the market will have a built-in tuner for at least FM and/or DAB digital radio; and, save for a few cheap units, they are capable of playing music held on a computer or network-attached storage device via the home network using at least the UPnP AV (DLNA) protocol.

Where to go

Not many mass-market home-appliance and consumer-electronics chain stores stock Internet radios at the moment because most of these chains perceive that “Average Joe Six-Pack” won’t understand these radios. This is more so in Australia because of it being a smaller market than the UK or USA. You may be lucky to buy a set from the electrical / consumer electronics department of one of the established department stores like Myer, David Jones, Macys, Selfridges or Marks & Spencers; or some supermarket chains like Aldi.

The best bet for finding Internet radios would be to go to an independent audio-video or electronics dealer like SoundStream or Radio Parts Group. Alternatively you could shop online through a place like Amazon or one of the catalogue-driven direct-marketing outlets like Sharper Image, Hammacher Schlemmer or Innovations. There are some manufacturers and distributors like Kogan who supply Internet radios and other equipment through their own direct-sales channels.

What do you need to know

Form factors

Tabletop (mantel) style

Tabletop Internet radios.jpg
Left: Denon S-52 Internet Radio / CD Player   Right: Tivoli Audio NetWorks Internet Radio

Examples: Denon S-52, Sangean WFR-1 Series, Pure Avanti Flow, Revo iBlik RadioStation, Kogan WiFi Digital Radio with iPod Dock

Kogan Internet radio

This is the most common type of Internet radio, where the set is similar to a clock radio or classic mantel / table radio. These units are designed to run only on AC power and have one or two integrated speakers.

 The reason Internet radios have appeared more in this class of set is because there is a renewed interest in this type of radio in the premium radio sector.

Most of these units have a line-level input jack so one can play a portable CD player or MP3 player through the radio’s speakers as well, in some cases, a line-level output to connect the radio to a recording device like a MiniDisc deck; or an external amplifier. Some units will have an integrated CD player, integrated iPod dock and / or USB socket to play music from a USB storage device.

The more expensive units like the Pure Avanti Flow, the Sangean WFR-1 Series or the Denon S-52 illustrated above have a sound quality that is very similar to one of the large high-end “ghetto-blasters” of the early 80s and can be an alternative to a regular bookshelf music system for a small apartment like a studio apartment or a college dorm room.

Portable style

Examples: Pure Evoke Flow, Roberts Stream 202, Revo Pico RadioStation

PureEvokeFlow.jpg

Pure Evoke Flow portable Internet radio

There is an increasing number of portable sets that are the same size as the typical portable radio of the kind with the large handle that sits on many kitchen benches and window sills. Most of these sets have a single speaker and will have a line-level input at least. A few of them can work on integrated batteries, either as a set of D-size cells or a rechargeable battery pack that is charged when the set is plugged in to AC power.

These units will typically have a sound quality reminiscent of the typical large portable radio or 1970s-era mono radio-cassette.

Internet-radio tuner

Examples: Sangean WFT-1 Series, Linn Akurate DS

These units don’t have built-in amplifiers or speakers and are designed to be connected to an existing music system via its line-level inputs or, in some cases, digital inputs. Some of these units may have a built-in DAB or FM tuner and can easily work as a replacement to an existing AM/FM tuner.

Some manufacturers may market these units as network music players because of their ability to play music held anywhere on the home network through the hi-fi system.

Music system or home-theatre receiver

Examples: Pioneer X-Z9 Network SACD Receiver, Denon AVR-5308, Onkyo TX-NR5007

Some tabletop music systems or home-theatre receivers, most notably models at the top-end of most manufacturers’ ranges, have Internet radio and network media playback as an extra “source” or “function”. This is usually to add extra value to these units, especially at this end of the market.

Some manufacturers may also integrate Internet-radio function in to “music-server” or “music jukebox” components. These are components which have an integrated hard disk where music “ripped” from CDs played in an integrated CD player or recorded from line-level inputs is held and can be played through the connected amplifier or, in some cases, provided over the network.

Network Connection

The tabletop and portable units and some Internet-radio tuners will typically have integrated 802.11g WiFi connectivity to a home network’s wireless segment. This connectivity will work properly with wireless networks that use standard WEP, WPA-PSK or WPA2-Personal methods for their security, and usually require the passphrase or WEP key to be entered using a “pick’n’select” method. They also work well if the network has a visible SSID and most of them won’t support WPS or Windows Connect Now “quick-setup” routines or WiFi networks secured to corporate methods. As well, these sets won’t self-connect to hotspots that use common “browser-based” authentication setups.

Some of the tabletop and portable radios and all of the Internet-radio tuners and music systems / home-theatre receivers have a regular Ethernet jack for connection. This connection also works well with HomePlug powerline segments if you connect a HomePlug-Ethernet bridge appropriate to the class of HomePlug segment that you are operating to the Ethernet jack on the set.

Internet station directories

These sets, which are based on one of four platforms (RadioTime, Reciva, Frontier or vTuner), typically work with an integrated directory of Internet streams and podcasts that is able to be updated over the Internet. This can be done automatically or manually with the user pressing an “update” key. They also work with a Web portal which allows you to have a list of “online favourites” alongside the favourite streams associated with the set’s preset buttons.

The Web portals also exist for uploading a user-specified streaming-audio URL to the radio, which can be good for adding new Internet radio streams to your set.

Choosing the right Internet radio for your application

This is similar to choosing a regular radio, especially a premium radio set or music system / component, but you will have to factor in what kind of Internet connectivity you are running. If the site is capable of operating an 802.11g WiFi network or 2.4GHz 802.11n WiFi network operated in “compatibility mode” and secured with WPA-PSK or WPA2-Personal, you can use any set that works with WiFi networks such as all of the tabletops and portables. On the other hand, you may have to prefer a set with an Ethernet connection and, in some cases, use a pair of “homeplugs” to locate the set where you want to have it.

As far as bringing Internet radio to the hi-fi or home-theatre system is concerned, an Internet-radio tuner may be what you need if you are happy with your current  system or have just bought a new receiver or music/AV system. As well, some of the tabletop and portable radios have a line-level output which can be another way of bringing Internet radio to your music system. You would have to make sure your existing equipment has a vacant line-level input such as an AUX, TAPE, CD or TUNER input. On the other hand, it may be worth factoring in Internet radio and network media playback as a feature to look for when upgrading or replacing your receiver or system.

Other things to know

Once you own one of these sets, it may be worth reading the DLNA Media Network series of feature articles in this blog, especially “Getting Started With DLNA Media Sharing” to understand the UPnP AV media player functionality that these sets offer. This can help you “liberate” your music collection held on your computer’s hard disk through your newly-purchased Internet radio,

Some of the Internet radios, most notably the Tivoli Networks and the Pure Evoke Flow are designed along the classic two-piece stereo principles that used to be practiced with some consumer-electronics equipment during the 1950s to 1970s, and commonly practiced with cheaper computer speakers. This is where the radio has one integrated speaker that yields mono sound but, whenever it is connected to a matching accessory speaker, it can yield stereo sound. Most of these sets that work that way have the accessory speaker supplied as an extra-cost option.

Conclusion

Once you know what is involved in purchasing an Internet radio, you can enjoy the fun of overseas, out-of-town and offbeat radio without needing to be near your computer.