Key Resources – French language

DegroupNews – France map

DegroupTest

Service Providers

Free.fr – Freebox, Alicebox

Orange (France Télécom) – Livebox

Bougyes Télécom – Bbox

SFR – Neufbox

Completel – DartyBox

Introduction

If you have bought or are thinking of buying that chic apartment or holiday home in France, you may also be considering setting up Internet service along with your phone service for that property. Here, it will become very difficult to choose the service that suits your needs because most, if not all, of these services are priced very keenly.

Competitive market

Here, you are dealing with a highly-competitive communications-service market which supports local-loop unbundling or discrete infrastructure to your premises for the Internet services. This applies both to copper-based ADSL services and fibre-optic next-generation broadband services.

It is infact so much so that in most French cities and towns, being equipped with broadband “hot-and-cold running” Internet and unlimited-use landline telephony is considered a “given”.

ADSL technology

If a provider provides local-loop-unbundled access to phone lines in your service area, the area is described in French as a “zone dégroupé” for this provider. This allows the provider to provide the best service available that they can offer to you. It is because they simply have their ADSL equipment in your exchange, with an arrangement for direct access to your phone line’s wiring.

The DegroupNews site has an interactive map of France which allows you to know whether your desired provider provides this kind of access in your town and its sister site DegroupTest allows you to enter in your French location’s telephone number so you can know who can provide the unbundled access to your phone number.

Fibre-optic next-generation broadband

If you are able to have fibre-optic next-generation broadband, this will also come mostly as fibre-to-the-premises but in a competition-enhanced format. Here, you will have a “monofibre” setup with one fibre-optic line from the street to your premises and fibre-optic switches would be used to select which fibre-optic next-generation provider would provide the broadband to your home.

On the other hand, you may have a “multifibre” with fibre-optic lines from each competing infrastructure provider fed to a special multi-input wall socket in your premises. Here, an installer would select the connection that pertains to the service you subscribe to by modifying this wall socket.

Rural broadband Internet

Most rural areas of France will have ADSL Internet provided for by Orange (France Télécom) at least, but there is still work needed to be done with some sparse country areas not having the ability to support the full offering, especially the TV part of the triple-play service.  There is action taking place in some parts of France like Brittany that is being brought about by local and regional governments, with some assistance from Paris as well as business assistance.

It may be worth checking with local government, local chambers of commerce, Orange and local businesses; as well as consulting DegroupNews to find out what is going on for Internet at that “mas en Provence”; mountain home in the Pyrenees, Alps or Massif Centrale; or other country dwelling.

Of course, there is a strong likelihood that the main resort areas lke the Pyrenean and Alpine ski resorts and the main seaside resorts on the French Riviera (Côte D’Azur) like Saint Tropez will be dégroupé (fully unbundled) by the popular operators like Free or SFR.

Triple-play service

Most of these Internet service providers offer a “triple-play” service with broadband Internet, regular landline telephony and multichannel pay TV as a single package. This setup is specifically in the form of a single-pipe triple-play service with all services carried over the one copper or fibre-optic link between your premises and their exchange setup.

Services

Typically, you put down at least 25-30 euros per month for at least 20Mbps ADSL broadband, more TV channels to choose from, and calling anywhere in France at least as part of this cost.

A fully-equipped service with all of the channels on the TV, fibre-optic broadband and inclusive telephone calling to landlines and mobiles in the most-often-called countries in the world would set you back by approximately 40 euros per month.

There are even times when you can’t really call an accurate benchmark price and service mix for telephone and Internet service there because these prices can be keenly honed or services quickly varied for value. This is an example of how keen this competitive communications environment is in France.

The hardware

You would be provided with what is referred to as a “box” which is an Internet gateway device which also houses a VoIP analogue-telephony-adaptor as well as a “décodeur” which is an IPTV / digital-broadcast-TV set-top box. Mostly, these devices would be connected to each other via a HomePlug AV link, known in French as “réseau CPL”.

These Internet gateway devices are typically known as “Livebox”, “Freebox”, “Bbox”, “Neufbox” or some similar marketing name which also applies to the triple-play service you subscribe to and I refer to these services and routers in this article and across HomeNetworking01.info as an “n-box” because of the naming convention used by the carriers.

Increasing you are dealing with carrier-provided home network hardware that is above the ordinary when it comes to anything a telco or ISP would provide as standard for their customers. I would expect the latest incarnations of these devices to be a well-bred 802.11g/n Wi-Fi router with four Ethernet ports and UPnP Internet Gateway Device functionality.

Increasingly, these Internet gateway devices also are capable of being a network-attached storage device when you connect a USB hard disk to them or, in some cases, through the use of an integrated hard disk. If they have this function, they will typically work as an CIFS-compliant network file share as well as a media server for a particular media directory using iTunes (DAAP) or DLNA standards.

Similarly, the set-top boxes would be capable of being DLNA network media clients as well as increasingly becoming personal video recorders. Of course, this hardware is regularly and frequently updated with firmware that adds on extra functionality.

The Freebox Révolution – the best example of these “n-boxes”

One of these devices that I have given a fair bit of airtime to is the Freebox Révolution. Here, I wrote an article on this site about this piece of stunning industrial design which has an integrated Blu-Ray player in its décodeur (set-top box) and works tightly with the Apple ecosystem. For that matter, if you head for this option, you may be in a position to forego the need for a DVD player to go with the flat-screen TV that you intend to hook the Freebox Player to.

Choosing the right triple-play setup for that French property.

Who is it “dégroupé” to?

If you are coming in to France and have bought that “appartément en Paris” or “mas en Provence”, use the map in the DegroupNews website to identify who is covering your area in an unbundled or “dégroupée” state at the moment. You may also have to use the DegroupTest resource if you know your property’s current phone number or the phone number of one or two of your neighbours if you haven’t got phone service on in your location.

The right offers

Then, once you know who has the service under the “dégroupée” conditions, head to the service provider’s Web page and look at what they have to offer. For the telephony packages that come with any of these services, make sure that you have chosen the plan that allows you to make calls to your home country or frequently-called destinations “illimité” i.e. for no extra cost.

As for Internet use, choose the bandwidth that suits your needs, including allowing for use of the IPTV and interactive entertainment services that will be available through your “décodeur” set-top box. These services aren’t metered so there isn’t any worry about a broadband download limit or how much bandwidth you have used.

You also check that you have the TV channel packages that meet your needs, although most of these channels will be available with the shows running in native language audio with French-language subtitles (version originale sous-titres).

Getting the most out of your “n-box”

Firmware updates

All of the “n-boxes” and their corresponding “décodeurs” do undergo frequent and regular firmware updates, most often to accommodate new services and supply new functionality as well as to keep a stable operating environment. Some of them may perform a “blind” update or you perform the update manually by heading to the management Web page (page de gestion) or the Setup Menu and looking for the “mis à jour” or “mettre à jour” option.

Using an UPS to provide telephone-service continuity

A good practice would be to purchase a low-capacity uninterruptable power supply and connect the Livebox, Freebox or similar Internet gateway to that device if you don’t want to lose phone service during a power cut. Here, you may have to purchase a separate “homeplug” for those devices like the Freebox Révolution that use a power supply and “homeplug” module as their power supply and connectivity to the TV.

The best example of these UPS devices that would suit the “n-box” would be the APC ES series UPS units which are like a large thick power strip. Here, you would need to purchase these units in France so that you have the correct French power sockets on the unit and it comes with a proper Continental power plug.

Exploiting the n-box’s integrated NAS functionality

If the “n-box” has NAS functionality, whether with an integrated hard disk or a USB external hard disk that you supply yourself, it is a good idea to exploit this function. Here, you can use the storage capacity as a drop-off point for files that you move or copy between computers via the home network. Similarly, you could dump the latest pictures from your camera to a known directory on the NAS, share it via DLNA and view them using the set-top box or DLNA media app on your tablet.

Property owners who let others use their properties could place electronic copies of the reference material for that house on to the network storage. Then the people who are using these properties can download the material to their laptops or to their smartphones and tablets that are equipped with SMB-compliant file-manager apps.

The “n-box” may support this function with the aid of a USB external hard drive but may not provide enough power to run some of the small USB hard disks on the market. These drives typically have a separate USB connection for power, so you could then plug this USB power connection in to a self-powered USB hub or an AC-USB power supply, which you could pick up from Darty, Carrefour or other similar stores.

But I would still use a regular NAS for applications where the security of your data is concerned such as computer-system backup. This means that you are able to keep your data if you shift between carriers, the “n-box” plays up and the carrier has to replace it, or you move out of your French abode. As well, the regular NAS can handle intense data-sharing applications more readily than the “n-box” as a NAS.

Key terms and words to remember

Conclusion

This guide will help you with planning for and setting up an Internet service for that property that you have or are  dreaming to have in France.

Article

HP Blogs – 6 steps for SMBs to become IPv6-ready – The HP Blog Hub

My Comments

There is all the talk of us running out of IPv4 public IP addresses for the Internet, and an increased awareness of IPv6 Internet technology. One major driver for the IPv6 technology is the rolling out of next-generation broadband services; where this feature will be seen as being part of the “next generation” mould.

In the near time, the typical IPv6 network will operate as a “dual-stack” setup where there is an IPv6 network and an IPv4 network operating over the same network space. A device such as an IPv6-ready router will typically bridge the gap between the dual-stack devices and the IPv4-only devices by assisting in the discovery of the devices and transferring data between the two different network stacks.

Outside IT contractors

If you do regularly engage outside contractors for your IT needs such as your POS / property-management technology, it would pay to ask whether the technical staff know about IPv6 and how to deploy it. Most of these contractors may think that small business doesn’t need IPv6 but as the Internet moves to this technology, it pays to be future-proof.

ISPs and Webhosts

It is worth making sure that your business’s ISP and Internet hosted services such as your Webhost are ready for IPv6 or have intentions to roll out a customer-facing IPv6 service.

Most ISPs and Webhosts are likely to have the backend of their services working on IPv6 technology but their customer-facing services like the Web services or Internet service may not be ready. This may be due to the presumption that most customer setups will fail when confronted with IPv6. The exception may be the ISPs that serve a “switched-on” audience that knows their way around the Internet technology; or ISPs and Webhosts that offer customer-facing IPv6 service as a limited-user beta test and they may offer a “dual-stack” setup.

It also pays to check that your domain host supports domain records that are compatible with IPv6 setups. This includes having AAAAA-form DNS records that can resolve your domain name to IPv6 addresses.

Hardware

Computers that run Windows Vista or 7, MacOS X Lion or recent Linux distributions will be ready for IPv6; with Windows XP having support through a downloadable module from Microsoft’s Web site. Relatively-recent computer equipment can be upgraded from prior operating systems to the newer IPv6-compliant operating systems. For the mobile platforms, the IOS (iPhone / iPad / iPod Touch), Android, Symbian and Windows Phone 7 platforms do support IPv6. They will typically operate on a “dual-stack” arrangement by being able to service an IPv4 network and an IPv6 network at the same time through the same network interface,

Similarly, most network printers pitched at the business end of the market that were released over the last few years would have support for IPv6 in a dual-stack setup.

As for routers, managed switches, access points and other network hardware, I would suggest that you check for firmware that supports IPv6 for your existing equipment. Keep an eye on the manufacturer’s Website for newer firmware updates that support IPv6.  If you are purchasing or specifying newer network equipment, make sure that it does support IPv6 or has future support for this in a planned firmware update. Most unmanaged switches, HomePlug-Ethernet bridges and devices that don’t use a Web or SMNP user interface would not need to be compliant with IPv6. This is because these devices work at levels below the IP stacks.

In the case of routers, the device should work as a “dual-stack” unit with support for routing between the two different IP network types. It should also be able to cope with working with a dual-stack Internet service especially as the business Internet services that provide IPv6 will do so in a dual-stack manner.

When I review any network hardware including printers, I will identify those pieces of equipment that are IPv6-ready so as to help you know whether the equipment will be future-proof.

Software

As for software on these computers, any desktop firewall software or other network-utility software that you run would need to support IPv6 operation. This is something that recent versions of this software would cater for, but you should make sure of this when you specify new software. It also holds true for any other network-management programs that need to work on an IP level.

The application software that serves office functionality or line-of-business needs wouldn’t be of concern in relation to IPv6 because the operating system would be handling the network-resource requests for these programs.

Conclusion

The key issue with assuring IPv6 compatibility for your small business network is to make sure that your computer equipment works on dual-stack IPv4/IPv6 software and / or there is a router that works as n IPv4/IPv6 bridge on both sides of the network-Internet “edge”. As well, the IT contractors and services that you engage would need to be knowledgeable about IPv6 and the impending rollout for your business.

Introduction

Alastair MacGibbon - Centre For Internet Safety (University of Camberra)

I have been invited to do an interview with Alastair MacGibbon of Centre For Internet Safety (University Of Canberra) and Brahman Thiyagalingham of SAI Global who is involved in auditing computing service providers for data security compliance.

This interview and the presentation delivered by Alastair which I attended subsequently is about the issue of data security in the cloud-driven “computing-as-a-service” world of information technology.

Cloud based computing

We often hear the term “cloud computing” being used to describe newer outsourced computing setups, especially those which use multiple data centers and servers. But, for the context of this interview, we use this term to cover all “computing-as-a-service” models that are in place.

Brahman Thyagalingham - SAI Global

These “cloud-based computing” setups are in use by every consumer and business owner or manager as they go through their online and offline lives. Examples of these include client-based and Web-based email services, the Social Web (Facebook, Twitter, etc), photo-sharing services and online-gaming services. But it also encompasses systems that are part of our everyday lives like payment for goods and services; the use of public transport including air travel; as well as private and public medical services.

This is an increasing trend as an increasing number of companies offer information solutions for our work or play life that are dependent on some form of “computing-as-a-service” backend. It also encompasses building control, security and energy management; as well as telehealth with these services offered through the use of outsourced backend servers.

Factors concerning cloud-based computing and data security

Risks to data

There are many risks that can affect data in cloud-based computing and other “computing-as-a-service” setups.

Data theft

The most obvious and highly-publicised risk is threats to data security. This can come in the form of the computing infrastructure being hacked including malware attacks on client or other computers in the infrastructure to social-engineering attacks on the service’s participants.

A clear example of this were the recent attacks on Sony’s online gaming systems like the PlayStation Network. Here, there was a successful break-in in April which caused Sony to shut down the PlayStation Network and Qriocity for a month. Then, a break-in attempt on many of the PlayStation Network accounts had taken place this week ending 13 October 2011.

The attack on data isn’t just by lonely script kiddies anymore. It is being performed by organised crime; competitors engaging in industrial espionage and nation states engaging in economic or political espionage. The data that is being stolen is identities of end-users; personal and business financial data; and business intellectual property like customer information, the “secret sauce” and details about the brand and image.

Other risks

Other situations can occur that compromise the integrity of the data, For example, a computing service provider could become insolvent or change ownership. This can affect the continuity of the computing service and the availability of the data on the systems. It also can affect who owns the actual data held in these systems.

Another situation can occur if there is a system or network breakdown or drop in performance. This may be caused by a security breach; but can be caused by ageing hardware and software or, as I have seen more recently, an oversubscribed service where there is more demand than the service can handle. I have mentioned this latest scenario in HomeNetworking01.info in relation to Web-based email providers like Gmail becoming oversubscribed and performing too slowly for their users.

Common rhetoric delivered to end-users of computing services

The industry focuses the responsibility of data security for these services on to the end-users of the services.

Typically the mantra is to keep software on end computers (including firmware on dedicated devices) up-to-date; develop good password habits by using strong passwords that are regularly changed and not visible to others; and make backup copies of the data.

New trends brought on by the Social Web

But there are factors that are being undone by the use of the Social Web. One is the use of password-reset questions and procedures that are based on factors known to the end user. Here, the factors can be disclosed by crawling data left available on social-networking sites, blogs and similar services.

Similarly, consumer sites like forums, and comment trees are implementing single-sign-on setups that use credential pools hosted by other services popular to consumers; namely Google, Facebook and Windows Live. This also extends to “account-tying” by popular services so that you are logged on to one service if you are logged on to another. These can create a weaker security environment and aren’t valued by companies like banks which hold high-stakes data.

The new direction

As well, it has been previously very easy for a service provider to absolve themselves of the responsibility they have to their users and the data they create. This has been through the use of complex legalese in their service agreements that users have to assent to before they sign up to the service.

Now the weight for data security is now being placed primarily on the service providers who offer these services to the end users rather than the end users themselves. Even if the service provider is providing technology to facilitate another organisation’s operations, they will have to be responsible for that organisation’s data and the data stream created by the organisation’s customers.

Handling a data break-in or similar incident

Common procedures taken by service providers

A typical procedure in handling a compromised user account is that the account is locked down by the service provider. The user is then forced to set a new password for that account. In the case of banking and other cards that are compromised, the compromised account cards would be voided sot that retailers or ATMs seize them and the customer would be issued with a new card and have to determine a new PIN.

The question that was raised in the interview and presentation today is what was placed at risk during the recent Sony break-ins. The typical report was that the customers’ login credentials were compromised, with some doubtful talk about the customers’ credit-card and stored-value-wallet data being at risk.

Inconsistent data-protection laws

One issue that was raised today was inconsistent data-protection laws that were in place across the globe. An example of this is Australia – the “She’ll Be Right” nation. Compared to the USA and the UK, Australians don’t benefit from data-protection laws that require data-compromise disclosure.

What is needed in a robust data-compromise-disclosure law or regulation is for data-security incidents to the disclosed properly and promptly to the law-enforcement authorities and the end-users.

This should cover what data was affected, which end-users were placed at risk by the security breach, when the incident took place and where it took place

International issues

We also raised the issue of what happens if the situation crosses national borders. Here nations would have to set out practices in handling these incidents.

It may be an issue that has to evolved in the similar way that other factors of international law like extradition, international child-custody/access, and money-laundering have evolved.

Use of industry standards

Customers place trust in brands associated with products and services. The example that we were talking about with the Sony data breach was the Sony name has been well-respected for audio-visual electronics since the 1960s. As well, the PlayStation name was a brand of respect associated with a highly-innovative electronic gaming experience. But these names were compromised in the recent security incidents.

There is a demand for standards that prove the ability for a computing service provider to provide a stable proper secure computing service. Analogies that we raised were those standards that were in place to assure the provision of safe goods like those concerning vehicle parts like windscreens or those affecting the fire-safety rating of the upholstered furniture and soft-furnishings in the hotel that we were in during the afternoon.

Examples of these are the nationally-recognised standards bodies like Standards Australia, British Standards Institute and Underwriters Laboratories. As well there have been internationally-recognised standards bodies like the International Standards Organisation; and industry-driven standards groups like DLNA.

The standards we were focusing on today were the ISO 27001 which covers information security and the ISO 20000 which covers IT service management.

Regulation of standards

Here, the government regulators need to “have teeth” when it comes to assuring proper compliance. This includes the ability to issue severe fines against companies who aren’t handling the data breaches responsibly as well as mitigation of these fines for companies who had an incident but had audited compliance to the standards. This would be demonstrated with evidence of compliant workflow through their procedures, especially through the data incident.

As well, Brahmin had underscored the need for regular auditing of “computing as a service” providers so they can prove to customers and end users that they have procedures in place to deal with data incidents.

I would augment this with the use of a customer-recognisable distinct “Trusted Computing Service Provider” logo that can only be used if the company is compliant the the standards in their processes. The logo would be promoted with a customer-facing advertising campaign that promotes the virtues of buying serviced computing from a compliant provider. This would be the “computing-as-a-service” equivalent of the classic “Good Housekeeping Seal” that was used for food and kitchen equipment in the USA,

Conclusion

What I have taken from this event is that the effort for maintaining a secure computing service is now moving away from the customer who uses the service towards the provider who provides the service. As well, there is a requirement to establish and enforce industry-recognised standards concerning the provision of these services.

What are QR Codes

QR code used in a newspaper to link to its mobile site

A QR Codes is a two-dimensional monochrome barcode that is designed to house a long text string. This may represent contact details or Wi-Fi network parameters but is commonly used to provide a link to a Web-hosted resource. These barcodes may be printed on a newspaper, business card or flyer; or even shown on a Website; the latter method being used to show links to software for the Android platform.

Typically, a person who has a mobile phone equipped with a QR-code reader app can then just point the phone’s camera to the barcode and “take a picture” of that barcode. This then leads to the contact details being put in their contact list or the user being taken to the Web site or Web-hosted resource. This function has even been extended to supplying GPS coordinates to a device for navigation (think of geocaching) or, in the case of Android phones, supplying Wi-Fi service parameters to these phones as part of provisioning hotspot service.

A QR code as used on a poster to advertise this site

They are popular in Europe especially with cafes and restaurants but are slowing increasing in popularity in other countries. As well, some commentators have described the QR code as a way of providing a machine-readable hyperlink in the field. It is also worth having a look at various QR-code blogs like this one so you can know what the trend is about.

Infact, when I promote HomeNetworking01.info using posters or business cards, I make sure there is a QR code pointing to the site so that people can use their phones to head to the site.

Why QR codes for your organisation

One major benefit that QR codes have for your print-based campaigns is that you can insert a direct link to your Webpage or a resource on that Webpage. Your audience then can visit that resource without having to memorise a URL or transcribe the URL in to the phone using a small touchscreen keyboard or SMS-style with the phone keypad.

The QR code is better than using Bluetooth transmitters to provide content. This is because the user isn’t likely to be annoyed with “accept this” Bluetooth responses from these transmitters when they come in to range of the transmitters. As well, the user doesn’t have to remember how to enable or disable Bluetooth discovery mode on their device. As well you don’t need to make sure there is a transmitter at the advertisement and make sure there is power to the transmitter, which can make the QR code acceptable even for posters on that noticeboard or shop door.

It is also better than using any of the proposed “near-field communication” technology for linking to Web resources because you don’t need to buy and integrate near-field transmitters in your promotional materials for the technology to work.

Direct Link to deep Web resources

You may want to provide a sound clip, video or PDF file to your mobile users. As well, you may want to link the user to a particular Web page about a product or promotion. But mobile users may find these resources difficult to gain access to on your site because of being required to enter a long URL into that numeric or small alphabetic keypad.

The QR code can provide the direct link to your campaign page, PDF file or audiovisual resource in a manner that is ready to download “there and then”. If the resource is a YouTube video, you can provide the link to the video clip as it appears on YouTube and the site or local YouTube client can open when the QR code is scanned.

Appropriate for the Social Web

Here, the QR code can augment your Social Web campaign because most active Social-Web users tend to work their Facebook or Twitter presence more from their smartphones. This is especially as I have noticed a lot of small businesses promote their Facebook presence online through posters and flyers that have the “Like us on Facebook” slogan.

What a simplified way of doing this by pointing the latest ultra-cool iPhone to the QR code on the poster attached to the trendy cafe’s espresso machine or refrigerated display cabinet in order to “like” that cafe on Facebook. It certainly makes it certain that you are seen with that iPhone.

Reading QR Codes

Some mobile-phone carriers and manufacturers will supply a QR-code reader with their Internet-enabled camera phones. But iPhone, Android, Blackberry and Windows Phone 7 users can come across many free QR-code readers at their platform’s app store. One example that comes to mind is the free i-Nigma which started becoming available for the iOS platform but lately became available for the Android and Blackberry platform. There are others like Barcode Scanner for the Android platform, BeeTag for the Blackberry platform and ScanLife for most of the platforms.

A main difference that may sort the “sheep from the goats” as far as QR-code reader programs go is whether they can read a light-coloured QR code that is printed on a dark surface. Similarly, there may be differences in how well a difficult-to-read code like a double-sided sign that is backlit can be understood.

At the moment, most QR-code readers are pitched at handheld mobile phones for immediate viewing of the resources on these devices. But it could be feasible to provide “capture-store-sync” transfer of Web URLs or downloaded resources to desktop operating systems or tablet computers as a feature of a QR-code reader. This could then allow a person to view the Web site on their laptop computer using their favourite Web browser at a later time.  It would also be of importance with QR codes being used for presenting Wi-Fi network parameters to Android phones, where the same parameters can be passed up to a laptop and integrated in to the Wi-Fi networks list for that computer.

Preparing QR codes

There are many QR-code generator sites and programs, most of which are free to use. Typically these sites may allow you to provide a URL to a resource as the input text or prepare contact details. A good resource to start from is this blog’s list of the top 10 free QR-code generating sites. As well, i-Nigma also offer a free QR-code generating page as well as their QR-code reader. Yet another resource is the QReateBUZZ Webpage which I have used for the QR codes for promoting this site.

These codes can be yielded as a small, medium or large size. Here, you could use a small size code for business cards and flyers here you don’t have much room or just want a discreet code on the corner of the poster. You could then use the larger sizes if you want people to notice that there is a QR code in the signage’s artwork or need to be far from the artwork to scan it.

Most sites will yield high-resolution PNG or JPEG bitmaps but some may yield EPS Postscript files or PDFs that are vector-images of the QR codes. You typically will then copy-and-paste or import the mage in to your artwork. As well, a lot of the sites will generate a JPEG image that you copy from the site using Ctrl-C / Command-C and paste to your artwork using Ctrl-V / Command-V.

Of course, there are some desktop QR-code generator programs which will run on a regular computer but most of these are Windows-only and a lot of them are offered at “large-business” prices.

It is still good practice to work with dark-graphics-against-light codes because most QR-code readers cannot work effectively with light-graphics-against-dark at the moment. If you are setting a QR code on a dark background, you could use the dark graphic on a light background and have a distinct light-background margin around that barcode.

Conclusion

Once you explore the creation and use of QR codes as part of your online and offline marketing strategy especially where you have online resources

Another increasingly-popular social network service is Twitter. This was intended as a “microblogging” service but some people have been implementing it as another social network.

Like the similar Facebook article that I have written for Facebook novices, this will list who will see which information you post when you use Twitter. Here, I would recommend this as a bookmark or favourite or as something to print out and keep near the computer or have available on the business intranet.

Twitter lexicon

Who sees what

What to do where on Twitter

If someone follows you on your Twitter account, it may be a good idea to check that person out when you receive the notification by email. Here, you could then consider following that person and being able to use direct messaging as appropriately.

It is also worth noting that a lot of social Twitter users use “textspeak” (abbreviations and acronyms for common expressions used when sending SMS messages) when they send out Tweets. So you may have to use resources like the Urban Dictionary to help you understand some of this lingo.

Introduction

You might be considering setting up that complimentary hotspot for your guests to use but there are certain risks to be aware of concerning the security of your business and your guests’ data and identity.

Risks that have been highlighted include confidential-data and identity theft performed against customers as they work this data from their portable devices; as well as clandestine computer activity like the downloading or serving of illegal content; or the distribution of spam email, performed using computers connected to public Internet networks like wireless hotspots.

As well, there may be other imperatives required of people who provide Internet access to the public. These imperatives, asked for by various local, state / regional or national governments may include requirement like keeping a log of whom you provide Internet access to or requirement for session tracking. Therefore I am not therefore in a position to explain how to satisfy these needs and it is best to seek local advice on this topic.

Therefore, your business should know who is using the hotspot service and be able to make sure that the people who benefit are the business’s customers or guests. This means that the customers or guests are actually going to be operating the network device that they use when connecting to the service and also operate it on your premises. As well, your customers know that they are going to actually benefit from your hotspot service when they log in to this service.

The cafe or bar as a “second office”

This is more important for the cafe as an increasing number of businesspeople use these places as “second offices” where they can work without unnecessary office-borne distraction or as places where they meet their colleagues or business partners. Here, these people will be working on workplace-confidential data and most of these workplaces place high value on the security of this data as it travels between the laptop and the workplace’s main computer systems.

In fact, the reason I have decided to publish this article was because a cafe that I regularly visit in Camberwell (Melbourne, Australia) had just started to offer free public Wi-Fi access but I had wanted them to provide a free Wi-Fi service that is safe for their customers. Here, they had an ordinary wireless router as the Internet service but they needed help in getting this service working properly and safely. They also wanted to make sure that this resource was available just to their customers as part of their customer service.

Your equipment

When you start out with your complimentary-use hotspot service, you may use a wireless router hooked up to a separate Internet service or use one with a “guest-access” or hotspot function and is connected to your common Internet service.

This should be set up to cover your public area such as the bar areas in your bar or the dining room in your cafe. In some situations, you may need to use an additional access point to cover larger areas or get your signal past thick walls. This is something I have covered in this site as a separate article.

As well, if your equipment works on 802.11n technology, it should be set to work in compatibility mode where it can work with 802.11g and 802.11n devices. This is to cater for the fact that most devices that are in circulation, especially smartphones, are likely to work with 802.11g technology and people may operate battery-operated 802,11n-capable devices in 802.11g mode in order to conserve battery runtime. 

Your SSID or Network Name

The SSID or network name is very important to your hotspot’s identity. Here, it should reflect your business’s name and have a reference to public or guest Wi-Fi service. An example that I used for a basic complimentary-use Wi-Fi hotspot that I set up at a coffee lounge just recently was MORAVIA-PUBLIC-WIFI. Here this reflected the coffee lounge’s name (MORAVIA) as well as stating that the service was a public Wi-Fi hotspot service hosted by this business. Therefore, you can then identify any “evil-twin” or “fake-hotspot” devices left on or near the premises that exist to capture customers’ sensitive data.

This SSID must be used in all signage advertising your hotspot and the signage must reflect your company’s identity. This means that it either has your company logo and name or be in your company’s styling. In this case, the signage about the hotspot should at least exist beside the cash-register and the door, preferably at eye-level or near the main handle or pull.

Hotspot security

Basic security

Your hotspot network should be secured with a WPA-PSK passcode which your staff should give out to customers who want to use hotspot service. As well, the network should have wireless-client isolation enabled, so that customers who are using the hotspot cannot browse on to each others’ computers.

Previously, there wasn’t any wisdom in implementing link security on a public-use wireless network but now that most computers and handheld devices support WPA-based link security for wireless networks, adding this function to WPA-level is still worth it for achieving some control and security in a public-use wireless network.

It is still important to change the WPA-PSK passphrase regularly such as at least twice a month. Some environments may require the passphrase to the changed every week. This is so that it becomes hard to set up a “fake hotspot” using your service’s credentials or keep a computer logged in to the hotspot service without you knowing.

As well, your hotspot should properly support VPN pass-through for all protocols so that business users can log in to their workplace VPNs  without any headache.

Special hotspot-gateway devices

It may be worth knowing that if you want greater control over your public Internet service, it may be worth implementing a “docket-printer-based” wireless hotspot gateway like the Netcomm HS-1100, Solwise WAS-105R or Zyxel N4100.

Here, these devices direct users to a login page where they have to key in a session login and password that they transcribe from a paper docket that is printed from a docket printer attached to the hotspot gateway. If you intend to offer a paid service, these devices put you in a position to use the payment methods and paths that you use to accept payment for your goods and services.

This is unlike some other hotspot gateway setups that require the potential user to pay another company directly using their credit card or an account maintained by that other company using a payment form hosted by that hotspot. Typically, a lot of these setups are managed in a manner where you don’t have much control over how the service in provided and the service may be provided in a manner not dissimilar to how most vending and amusement machines are provided where you don’t own the equipment, representatives visit the premises to maintain the equipment and you get a small “cut” from the takings.

As well, the session login parameters that your users type in from these dockets exist only for a particular time limit. This is also important for people who run a paid service, but can be useful for managing complimentary service so you can be sure that the people who are using your service are your customers or guests who are in your public areas.

If you do run one of these dedicated hotspot gateway devices, such as a “docket-printer-based” device, the wireless network that these devices operate should still have WPA-PSK security with the passphrase changed regularly. The “docket-based” devices will list the WPA-PSK passphrase on that same docket so your customers can still log in to your hotspot from their device.

Branding options

If you do implement these devices, make sure that you know how to brand the customer-facing user interfaces.

Most of these devices can allow you to upload a graphic and integrate it in to the login interface or they can allow you to upload customised login screens or point to a Web server for the login interface graphics. The latter option may appeal to you if you have a good hand with creating basic HTML Web pages.

Here, make sure that you have your business name and logo and, if you can do it, set the colour scheme to your business’s colour scheme. As well, make sure that your business name appears on the access dockets that your hotspot gateway prints out.

Power outlets

With a hotspot, always expect that some of your customers will use the power outlets on your premises to power their laptops or smartphones from AC power to avoid compromising battery runtime. This is more so with customers are operating older equipment that has batteries that are “on their last legs” or are working VPN sessions in order to “pick up” files from work and want to be sure this is done properly.

Here, a few double outlets near the tables can work wonders here and if an outlet is used for powering a device like a lamp, the device could be connected to the outlet via a multi-socket power-board with extra outlet space for a few appliances.

Conclusion

Once you know how to choose and set up your public-use wireless network properly, you can make sure that this is a service that your customers and guests will benefit from fully. This may even put your business “on the map” as far as customer-service extras are concerned.

Introduction

Between the end of October and the beginning of November, I had a chance to interview people who work with two different companies that work in the consumer audio-video market and had noticed some trends concerning this market and its relevance to the online world.

One main trend was that there was increased focus by consumer-audio manufacturers who work in the popular marketplace on delivering DAB+ digital radio equipment rather than network-connected audio equipment to the Australian market. This may be because some of these firms need to see this technology become more popular here and want to have “every base covered”.

Sony

From my interview with Kate Winney I had observed that Sony had a strong presence in the connected-TV scene. Here, this was more concentrated with their newer “main-lounge-area” TVs but they are providing this functionality on some of their video peripherals, namely their BD-Live Blu-Ray players.

We agreed that Sony had no Internet radio in its product lineup although they implement Shoutcast on their high-end home-theatre receivers like the STR-DA5500ES. But we agreed that they need to make DAB+ available on their stationary “big sets” like hi-fi tuners, receivers, home-theatre-in-box systems and bookshelf audio systems. They are releasing a few DAB+ sets but most likely as stereo systems rather than as portables or components.

I had stressed to Kate about Sony implementing vTuner or a similar directory-driven service which is implemented in most Internet radios. This is because most of these services offer access to the simulcast streams of the government, commercial and community radio stations broadcasting to local countries around the world as well as the Internet-only streams of the kind that Shoutcast offers. It is also because most people who are interested in Internet radio are likely to want to use it as a way of enjoying the “local flavour” of another country that is provided by that country’s regular broadcasters rather than just looking for offbeat content.

Kate also reckoned that DAB+ digital radio needs to be available in the dashboard of cars in the new fleet, preferably as standard equipment or as a “deal-broker” option offered by car dealers for the technology to become popular. I was also thinking about whether Sony should offer DAB+ technology as part of the XPLOD aftermarket car-audio lineup.

Bush Australia

From my interview with Jacqueline Hickman, I had noticed that Bush are still focused on implementing DAB+ digital radio in Australia but are using Internet radio as a product differentiator for their high-end “new-look” sets that are to appeal to young users

Their market focus for consumer audio is on the “small sets” like table / clock radios, portable radios, small-form stereo systems but I have suggested implementing or trying some value-priced “big sets” as product ideas. This is even though they run some “main-lounge-area” TVs and digital-TV set-top boxes in their consumer video lineup.

The ideas I put forward are a DAB+ or DAB+ / Internet-radio tuner that is for use with existing audio equipment and a FM / DAB+ (or FM / DAB+ / Internet-radio) CD receiver with optional speakers. A market that I cited are the mature-aged people who own “classic hi-fi speakers” from 1960s-1980s that they like the look and sound of but may want to run them with a simpler cost-effective component. I had made a reference to the “casseivers” of the late 70s and early 80s which have an receiver and cassette deck in one housing and what these units offered. Jacqui had reckoned that companies like B&O and Bose filled the market but I have said that some of the companies have gone to active speakers rather than integrating power amplifiers in the equipment. As far as the DAB+ tuner is concerned, she suggested that a person could use a portable DAB+ set and connect it to the amplifier using an appropriate cable.

I raised the topic of IPTV but Jackie was not sure whether this will be implemented in any of their TV sets or set-top boxes at the moment. This sounds like a product class that hasn’t been properly defined with a particular standard and platform especially in this market.

Conclusion

It therefore seems to me that there is more interest by consumer-electronics companies in nurturing the DAB+ digital radio system and the DVB-T digital TV system because they are based on established technology and established metaphors; and appeal more to “Joe Six-Pack” than the Internet-based technologies.

Also, I had noticed that it takes a long time for all equipment classes to benefit from a new technology. This is more so with DAB+ digital radio and, to some extent, Internet radio where the mains-operated stationary “large sets” like hi-fi equipment and stereo systems are under-represented.

On Wednesday 3 November, I had been invited by Monique Haylen from Mint PR to have an interview with staff from Brother International at their offices in Macquarie Park. The staff members who I talked to were Heidi Webster (Brand and Marketing Manager, IT and Office Products) and Stephen Bennett (Pre-Sales Technical Support Specialist, Network Printing Solutions).

I raised some general findings and trends that I have observed in the industry since writing this site and they may be of interest to a company like Brother as they develop their products for use in a home or small-business network. One of the reasons I have put these findings forward to them is so they can make their products compete very well in a crowded marketplace.

A3 multifunction inkjet printers

After my review of the Brother MFC-6490CW A3 multifunction inkjet printer, I thought it might be a good time to delve deeply into the future developments of these MFCs.

This class of printer is selling well but is popular mainly with graphic design, CAD and engineering customers who appreciate working with this paper size for their plans and artwork. The architect customers especially appreciate the ability to scan and copy from A3 size mainly as part of submitting their building plans for government approval.

Brother wants to see these machines and the A3 page size used more in the general office space rather than just these vertical markets. The applications that we were talking of include printing up of large spreadsheets as well as using this large page size to turn out promotional material that impresses customers. Heidi even was thinking of the cafe that we were having coffee at and how a cafe or restaurant could print up menus and “specials” lists on this page size.

They intend to implement a survey program amongst the people who have bought the A3 multifunction printers in order to find out how the printers can be “taken further”.

They looked at the usefulness of A3 scanners in these machines but these would be of use primarily to the previously-mentioned vertical markets. They reckon that this function may not see much use in the general office space and may keep the A3 scanner as a product differentiator for some of their high-end models. But they have also said that there is still the desire amongst most users to enlarge material that was originally printed on A4 and print it on A3 paper.

IP-based faxing

I have raised the issue of Internet-based faxing and email-to-print applications but this appears to be a very difficult feature to implement for most small business and home users. This issue is becoming more real as we move towards IP-driven telephony setups like the UK’s 21CN project and Australia’s National Broadband Network that will play havoc with regular fax technology. This technology is designed for the circuit-based telephone setups like the “plain old telephone service” or GSM mobile telephony and Stephen said that businesses who have moved their telephony infrastructure from the orthodox analogue-based setups to all-digital setups have had lots of trouble with their fax systems after the conversion.

The current solution that Brother uses involves the use of T.37 technology which uses regular POP3/SMTP email setups with use of existing mailboxes but the task of setting this up isn’t simple for those of us who aren’t very computer-savvy. Heidi and Stephen raised the idea of implementing a “wizard-driven” setup experience to establish this functionality. They also raised the issue of the IP-based telephony projects providing support for T.38 Internet-fax protocols and I was also thinking of these projects implementing “bridge” setups to link existing fax machines and circuit-based phone networks to this packet-based technology.

The way that they will prepare for the IP-based faxing world would be to integrate PSTN and IP fax functionality in their SOHO and SME network printers when they provide fax functionality.

Implementation of HomePlug powerline networking technology

I have raised the issue of Brother implementing HomePlug powerline networking as a network connectivity method for their printers, like I would do with all the other printer manufacturers who offer network-enabled printers. This is in order to see this network-connectivity technology be considered as an additional or alternative “no-new-wires” connection method.

There is action on this idea in Japan but they will probably release it in to a subsequent generation of printers. Stephen has also raised the issue of connection reliability with Wi-Fi networks that he has encountered through his work, and this could become a valid idea.

I have also raised the possibility of printers that are connected to a wired network being a Wi-Fi access point as an optional function and they have accepted the idea. This includes the concept of a secondary or “infill” access point for difficult setups and I was citing old double-brick houses with extensions, multi-building setups.

Sewing machines being linked to the home network

As I know that Brother also have made and do make sewing machines and similar equipment, I have raised the possibility of integrating this kind of equipment with the home network. This is because, from my observations, most households are implementing home networks whether to provide Internet access to many computers and devices, or to provide wireless Internet access to a laptop computer that is moved around the house very easily. I was targeting this idea at the high-end computerised sewing / embroidery machines that allow a user to design embroidery patterns on their regular computer using manufacturer-supplied software and upload these patterns to the sewing machine so that it can start working on the pattern.

Most such machines directly connect to the host computer as a peripheral using a USB cable. But there are people who don’t want to have the computer, whether a desktop or a laptop unit, in their sewing room. Even if they do want the computer there, they would have to create room near the machine for the computer and this can be very difficult in the midst of a project with all that cloth, all those craft tools and other bits and pieces.

I told Heidi and Stephen about the Silex Stitch-Link device (http://www.silexamerica.com/support/other/stitchlink.html) that uses the USB-over-network technology to link sewing machines to PCs via the Wi-Fi network. Like other USB-over-network devices, this unit requires the user to install special software on their computer and make sure that their host computer “claims” the USB-over-network device in order to establish the link to the peripheral that is connected to the device.

They were interested in this idea especially as a way of endowing more functionality and features to the high-end class of machine. They also saw this on the premise of “if Brother can network-enable their printers, why can’t they network-enable these sewing machines”. I then put forward ideas like integrating Wi-Fi or HomePlug functionality or simply adding an Ethernet socket to the machine for use with an optional HomePlug kit or Wi-Fi client bridge or a simple Ethernet cable.

Conclusion

These issues are likely to help with placing Brother’s position in the home and small-business network for the main device classes that it specialises in.

This year is a very special year as far as one of the two annual “pillar” trade shows for consumer electronics is concerned. It is going to mark the 50th time the Internationaler Funkaustellung, the premier trade show for consumer-electronics in Europe, has been hosted.

What is the Internationaler Funkaustellung?

The Internationaler Funkaustellung, also known as the IFA, is a German trade show which was primarily centred on consumer entertainment electronics but is now also focusing on major and small appliances intended for personal or domestic use. It was initially a way for Germany to show its radio technology prowess when the medium was just to become a commercial reality.

This used to be an event held between August and September of every second year but is now held annually between the same months. It had existed since 1924 but was suspended through World War II as Germany focused its efforts on the war. It was initially hosted in Berlin but was hosted in different larger cities around Germany including West Berlin even when the nation and that city was divided.

Initially, this was used by German consumer-electronics manufacturers to promote their wares and Loewe, one of the German names associated with luxurious TV sets, has been with this show ever since it started.  As the consumer-electronics scene became more international, this trade fair became more international and also became larger.

An important step in the presentation of new technology

I have seen this show in the same league as the Consumer Electronics Show in the USA as being one to watch when it came to consumer electronics. Typically, this show would be where consumer-entertainment technologies that were relevant to Europe, Australia or New Zealand were premiered or commercialised.

Micro Hi-Fi component systems

Radio – TV – Tape Recording – Hi-Fi – Stereo Sound – FM stereo – Microgroove (LP / 45) records – Cassettes – Colour TV – Dolby NR – Teletext – Enhanced Radio Technologies (ARI traffic information priority, RDS with textual display of station metadata) Home Video – Compact Discs –Stereo TV, Hi-Fi Video and Home Theatre –  MiniDisc -  DVD – Digital Radio – Digital TV – Satellite Navigation – HDTV – 3DTV

You name it, it was either premiered or had its European commercial launch here

Teletext - a predecessor to interactive TV

Of course, this show gave other countries like the USA a look-see in to the consumer-electronics and broadcasting technologies that were in “full swing” in Germany but weren’t being launched or given a commercial chance in the home country. One example was Teletext which allowed TV stations to transmit textual information alongside their video signal, with the end-user being able to call up the information on to the screen of a suitably-equipped TV set using its remote control. Another example was the ARI traffic-information-priority technology where a suitably-equipped car radio could be set to play traffic announcements at a louder volume than the rest of the programme material or tune for only those stations that run the announcements regularly.

Now including domestic appliances and personal care

Since 2008, the organisers had decided to make the IFA show encompass domestic appliances as well as consumer electronics. It was initially a small area of the show but this class of goods increased in its share of the show’s floor space. This even led towards the effective amalgamation of a European home-appliance trade fair with this one in 2009 with this fair become the European universe of all consumer electronic and electrical devices. This trend hasn’t been reflected in the Consumer Electronics Show in the USA, mainly because of a trade-specific fair that covers this class of goods sold in that market or other market-specific reasons.

This was symbolic of a new trend with such appliances being not just a functional element in one’s life but a stronger part of one’s lifestyle. It also included the desire for consumers to buy the major appliances that are more resource efficient, especially as governments are using tax breaks, “scrappage” / “cash-for-clunkers” schemes and similar programs like to assist in this goal.

As well, the last financial crisis has encouraged an increase in “at-home” time and the industry is taking advantage of the fact by integrating small appliances like espresso machines as a way of mimicking the environment of being “out-and-about”.

Relevance to the home and small-business IT world

Over the last ten years, the home network has become an integral part of the consumer lifestyle, especially as “always-on” broadband Internet has become commonplace and the number of multiple-computer households increases. The IFA show has then become a showground for manufacturers to exhibit devices like broadband routers and network-infrastructure equipment as well as desktop and laptop home computers.

Infact, the Wi-Fi-equipped laptop computer and the Wi-Fi wireless home network has become more important over these years thanks in part to the Intel Centrino campaign which emphasised the laptop computer being part of one’s lifestyle. Similarly, mobile phones have become Internet-enabled multi-function devices that can work either with the cellular telephony infrastructure or with a Wi-Fi network. This concept has been spurred on by the recent crop of Nokia phones and the Apple iPhone.

As well, the arrival of file-based media playback, spurred on my MP3 digital audio players, has integrated the computer and the home network as an integral part of the home entertainment system. This functionality was initially in the form of separate devices but has ended up becoming another function of regular audio and video playback hardware and has been enhanced by the use of standards-based technologies like DLNA. Therefore most consumer-electronics firms are using this show to launch or exhibit product models or ranges that feature this ability. Similarly most computer companies are exhibiting network-attached-storage devices that can hold multimedia files and share them around the house.

This concept has extended in to the realm of Internet-based broadcasting where radio or TV content can be obtained live or on-demand from a content-provider’s Website. This has made consumer electronics companies and others work out ways to bring this content forward to TV sets and hi-fi systems without an intimidating and unwieldy device or user interface.

An interesting comparison

Conclusion

This is a way of celebrating how this show has become a “pillar” trade fair as far as consumer electronics and technology in the European market is concerned.

All press photos and logos are copyright of Messe Berlin GmBH.

During mid-1995, the Intel-based “IBM-PC” desktop computing platform had been given a major improvement with the arrival of a new operating system from Microsoft. This operating system, initially known as “Chicago” and was to be known as “Windows 4” and “MS-DOS 7” but became known as Windows 95 had yielded many improvements to this platform that it was made increasingly legitimate as an “all-round” general-purpose computing platform that was ready for the Internet.

This operating system was launched with a huge campaign which revolved around the new “Start” button on the desktop and this was enforced with the use of the Rolling Stones smash-hit song “Start Me Up”. The visual element that was also used was the clouds in the sky symbolising a new operating environment for your computer.

How did Windows 95 improve the Intel-based “IBM PC platform”

Computer-Management Improvements

Integration of Windows graphical user interface with MS-DOS operating system

Previously, a computer that worked on the “IBM PC platform” required the use of Microsoft’s MS-DOS operating system or a similar operating system like Digital Research’s DR-DOS as its base operating system. These operating systems didn’t come with a graphical shell unless you paid extra for one and ran the shell as a distinct program.

This typically required users either to run a third-party menu program or graphical user-interface “shell” like Automenu, Microsoft Windows or one that was supplied with network software like Novell; or, if they had MS-DOS 4 or 5, start a DOSSHELL graphical user interface. IBM typically pushed their OS/2 graphical shell as one that was suitable for any of their PS/2 series computers.

Now, Windows 95 integrated the graphical user interface with the MS-DOS operating system and had this running as a default setup. It had led to avoiding the need to remember to run particular programs to use a graphical-user interface.

A lot less to run to add functionality to the computer.

Previously, if you wanted to run sound, advanced graphics or other multimedia, use peripherals like a mouse or a CD-ROM drive or use communications or computer networks, you had to make sure that you ran particular drivers or memory-resident programs. This typically required you to work with the CONFIG.SYS or AUTOEXEC.BAT files to make sure these programs start.

If you wanted to increase memory for particular programs, you had to know how to stop a particular memory-resident program to free up the memory space. In the case of communications, you had to use communications programs which were effectively “terminal emulators” to work with bulletin boards and these programs were the only ones that could control the modem. Similarly, if you ran a network, you would need to run networking software to allow the computer to benefit from the network. Some of these situations even required the location to have a resident “geek” called a system administrator to set up these computers. Even the Internet on a Windows machine behind a dialup modem needed the user to run programs like Trumpet Winsock to establish the connection.

This improvement alone allowed a small organisation to share files or printers between computers that are connected on a network with minimal configuration effort and has opened up the path towards the home network.

With Windows 95, most of these functions were simply handled by the operating system rather than by extra software that had to be started.  This had taken away all of the extra requirements that the user needed to think of to run a highly-capable computer and do what they wanted to do.

Ready for the Internet

1995 was the year that the Internet came to the mainstream. Cyber-cafes had sprung up around town and new businesses called “Internet Service Providers” came on the scene. It was considered the “in thing” to have an email address where you could receive Internet-based email and you also had to know how to surf the Web. The old order of bulletin boards and online services with their “controlled media” had fallen away for this new “uncontrolled media” order that the Internet offered.

Windows 95 was capable of working with the Internet “out of the box” whether through a network or a dial-up service. This was because the operating system had an integrated TCP/IP stack with support for PPP-based dial-up protocols. There was even a basic email client provided with the operating system.

User-interface improvements

The Start Menu

This was a new take on the previous DOSSHELL programs, Windows Program Manager and the third-party menu programs as being a place to find and start programs. Here, the user clicked on the Start button at the bottom left of the screen and found a tree of program names which would represent to software found on their system.

It had been considered easier for most users to start working on whatever they wanted to work on and has become a standard motif for all of the Microsoft operating environments since this operating system.

Windows Explorer and the object-driven view

The file-management functionality was handed over to Windows Explorer which provided for a new way of managing files and objects. It allowed for programmatic views like a “My Computer” view that provided for a simplified shell or an “Explorer” view with a directory tree in a pane as well as an object-driven file view.

This collection-viewing concept had extended to the Control Panel and other operating-system components that used collections as they were introduced in to the Windows platform.

Larger file names

Previously in MS-DOS, you were limited to an 8-character file name with a 3-character extension that was used for defining the file type. Now, since Windows 95, you could create a meaningful file name of up to 32 characters long which allowed you then to identify your files more easily. Thee was a special truncated 8-character version of the file name for use with older programs that didn’t support the new file-name convention.

It became more important as digital cameras became popular because people could name their photos in a way that reflects the content of the picture and also was important as file-based audio storage came on to the scene.

The Registry configuration-data store

Microsoft introduced the Registry configuration-data store as a way of avoiding the need to maintain multiple configuration files across the system. Here, this store allowed for a centralised point of reference for holding this data that the operating system and applications needed for configuration-reference information that had to be persistent across sessions.

Under-the-hood improvements

Integration with the 32-bit computing world

This operating system was built from the ground up to be a true 32-bit operating system that was tuned to work with the 32-bit processors that emerged since the Intel 80386DX processor. This would then allow software developers to compile their programs to run their best in a 32-bit computing environment.

This was in contrast to programs like Microsoft Word 6.0 which were compiled for Intel-architecture 32-bit processors but in a manner that was to be compatible with 16-bit processors of the same architecture. As well, most of the MS-DOS operating systems were also compiled for use with the 8-bit “PC/XT” environments and/or the 16-bit “PC/AT” environments. The operating-system limitation then didn’t allow these programs to work at their best even if run on a computer with a 32-bit processor.

This had allowed for a variety of optimised computing setups like true multitasking and multithreading that these newer processors could cater for.

It is like Windows 7 where the operating system has been tuned for a 64-bit computing world and optimised for the newer multicore processors that are part of the Intel-based processor architecture.

Readiness for newer computing designs

Windows 95 had also catered for newer computing design principles such as the “soft-off” principle that was part of portable laptop computers and was to be part of the up-and-coming ATX desktop-computer design standard.  This principle catered for “one-touch” power-off and modem-based / network-based power-on practices which allowed for improved system management for example.

The operating system also allowed for support of various forms of extensability through use of standards, class drivers and similar practices that avoid the need to overload Windows with drivers.

Conclusion

Windows 95 wasn’t just an “ugly duckling” of an operating system but a major turning point for the evolution of the Windows platform. Happy Birthday Windows 95!