Category: Voice-driven home assistant platforms

You will be able to use your voice to delete instructions you said to your Amazon Echo

Articles

How to See and Delete Alexa’s Recordings of You | Tom’s Guide

You Can Now Tell Alexa To Delete Your Conversations | Lifehacker

My Comments

An issue that anyone with a voice-driven home assistant device will be wanting to have control of is what the device’s platform has recorded when they spoke to that device. It also includes the risk of your device being accidentally triggered by situations such as an utterance of the wake word in a recording or broadcast. A previous article that I have written describes how to achieve this kind of control with your Amazon Echo or similar Alexa-based device.

But Amazon have taken this further for the Alexa platform by allowing you to speak to your Alexa-based device to delete recordings left on the platform during particular time ranges.

How to enable this function

You have to use the Amazon Alexa app or Website to enable this feature but you don’t have to install another Alexa Skill in to your account for this purpose. Once you are logged in to your Amazon Alexa app or Website, enter the Settings section which would be brought up under a hamburger-shape “advanced-operations” menu.

Then you go to your “Alexa Account” option in that section and bring up the “Alexa Privacy” menu. Go to the “Review Voice History” screen and you will see the  “Enable Deletion By Voice” option that you can toggle on or off. Having this feature on will allow you to use the voice commands that will be listed below. When you enable it, you will see a warning that anyone with access to your Alexa-based devices will be able to delete what was said to the Alexa ecosystem.

Commands

“Alexa, delete everything I said today” will cause your Alexa-based device to delete anything you said to it from midnight (0:00) of the current day to the time you gave that instruction.

For greater control, Amazon will roll out this other command: “Amazon, delete what I just said”. This will delete what was last said to your Alexa device and can be of use when handling a nuisance-trigger situation for example.

Conclusion

I would see the other voice-driven assistant platforms provide the ability to delete what you said under your voice control as a user-enabled option. This will be more so as the light shines brightly on what the Silicon Valley establishment are up to with end-user data privacy amongst other issues like corporate governance.

Articles

Spotify’s ad-supported free music service faces competition from Amazon and Google

Free ad-supported service tier

Amazon Music’s free ad-supported tier goes live, but only for Alexa users | The Verge

Amazon and Google Are Making Music Free — And That Could Be a Big Headache for Spotify | Rolling Stone

Hi-Fi-grade premium service tier from Amazon

Amazon may be working on a high-fidelity music streaming service | Engadget

Amazon Planning To Hi-Fi Music Streaming Service: Report | Android Headlines

Amazon Music rolls out a lossless streaming tier that Spotify and Apple can’t match | The Verge

From the horse’s mouth

Amazon

Amazon Music HD (Product Page – Sign up here)

My Comments

The Silicon Valley establishment are realising that other companies are offering streaming-music services that offer service options that they don’t provide in their own services.

Ad-supported free-to-end-user service tier

The Amazon Echo will benefit from Amazon’s free music service

One of these is a free-to-end-user service option which is supported by audio advertising that plays in a similar manner to commercial free-to-air music radio.

Spotify had, for a long time, established its streaming-music service on a “freemium” model with an ad-supported basic service tier free to the end-user. This is alongside their Premium service tier which can be fully enjoyed on your mobile device or Spotify Connect endpoint audio devices and without advertising.

The advertising models included display advertising on the user interface along with radio-commercial-type audio ads at regular intervals. They also offer to marketers advertising ideas like sponsored playlists or sponsored listening sessions.

Now Amazon and Google are offering a free-music ad-supported streaming tier for their “online jukeboxes” but this will be limited to their smart-speaker platforms rather than a Web-based or mobile-based experience. There will also be a limited music offering available through this music tier.

Premium hi-fi-grade service tier

Amazon to undercut Tidal and Deezer when delivering a streaming music service fit to play through hi-fi equipment

The other is a premium streaming service that yields at least CD-grade audio fit to be played through that hi-fi system rather than an experience similar to FM radio.

TiDAL and Deezer based their music-streaming service on listeners who value high-quality sound for a long time. You may have heard music streamed from one or both of these services if you have recently attended a hi-fi show like any of the Chester Group hi-fi shows where I have heard TiDAL in action, or visited a boutique hi-fi or home-AV store.

Amazon aren’t taking this lightly and are offering the HD and Ultra HD service tiers which are the hi-fi-grade premium service tiers for their Amazon Music Unlimited streaming-music service. This is priced at US$15 per month with a view to undercut TiDAL and Deezer and is also targeted towards people who use Alexa-platform audio devices with their hi-fi system or use an Alexa-based network multiroom setup.

The Amazon service offers the high-quality service as two tiers – the HD one that is equivalent to CD quality and the Ultra HD one that is equivalent to “master quality”. These use the FLAC codec to trasfer the music to your equipment and you may find that the HD tier is similar to what you get if you are “ripping” a CD to FLAC files with, perhaps, Windows Media Player in Windows 10.  They are working with the record labels to license their music libraries to this service in order to have more high-grade content.

What is this to lead to

I see this opening up the floodgates for a highly-volatile streaming-music service market with companies wanting to cut in with entry-level free tiers driven by advertising or premium hi-fi-grade subscription tiers for those who value high-quality sound. Here, I would see at most of these companies running a three-tier music service for consumers – an ad-supported limited-content free service, a standard package with the whole library delivered ad-free and a premium package that has access to the whole library with CD-grade or master-grade audio.

There will be some factors that will allow each streaming-music service to differentiate themselves in a crowded market. They will become more important as a way to attract new subscribers or retain their existing subscriber base. It will also become important in encouraging people who have subscriptions with all of the services to focus their attention to a particular service.

One of these would be the quantity and quality of music playlists, especially curated playlists. Another would be the richness of information available to the user about the performers, composers, genres and other factors regarding the music library.

There will also be whether the music library contains underrepresented content and how much of this content is available to the users. This includes whether they offer a classical-music service with the expectations of such a service like composer-based searching.

Another issue that will show up is the provision of client-side support in standalone audio equipment so you aren’t running extra software on a computer or mobile device to get the music from that service to the speakers. This will also include having software for these services integrated in your car’s dashboard.

There will be the issue of what kind of partnerships the streaming-music service provider can have with the business community. It ranges from  “business music” service tiers with music properly licensed for public-performance on business premises to advertising and sponsorship arrangements like what Spotify has achieved.

As far as the creative team behind the music is concerned, a differentiation factor that will come about is how each streaming-music service renumerates these teams. It is whether they are the composers, arrangers, lyricists or music publishers behind the songs or the performers and record labels behind the recordings.

There will also be the issue of encouraging other vendors to tie-in streaming-music subscription as part of a package deal. This could be through an ISP or telco providing this service as part of an Internet or mobile-telephony service plan. Or buying a piece of equipment like an Internet radio could have you benefit from reduced subscription costs for a particular streaming-music service.

What I see of the online music-streaming market is something that will be very volatile and competitive.

UPDATE

19 September 2019 – Amazon formally launches the HD and Ultra HD hi-fi-quality service tiers for their Music Unlimited streaming service.

Articles

This Gigaset smart speaker works as a DECT handset for fixed-line telephony services

Gigaset reinvents the landline phone – Gigaset smart speaker L800HX | Business Insider

German language / Deutsche Sprache

Gigaset L800HX: Smart Speaker mit DECT- und Amazon-Alexa-Anbindung | Caschy’s Blog | Stadt.Bremerhaven.de

Gigaset L800HX: Alexa-Lautsprecher mit Festnetztelefonie | Computerbild.de

Gigasets Smart Speaker ist auch ein Telefon | Netzwoche (Schweiz / Switzerland)

From the horse’s mouth

Gigaset Communications

L800HX Smart Speaker

German language / Deutsche Sprache

Product Page

Press Release

Blog Post

My Comments

Amazon effectively licensed the Alexa client software that is part of the Echo smart speakers that they sell for third parties to use. This opens up a path for these third-party companies to design smart speakers and similar products to work with the Alexa voice-driven assistant ecosystem.

This kind of licensing opens up paths towards innovation and one of the first fruits of this innovation was Sonos offering a smart speaker that worked with multiple voice-driven home assistant platforms that they licensed. But I will be talking about another approach that links the traditional fixed-line telephone to the smart speaker.

The Amazon Echo Connect box enables your Amazon Echo speakers to be your traditional household telephone

When faced with Google offering telephony functionality in their Home speaker, Amazon one-upped them with the Echo Connect box. This box connects to your home network and your fixed telephone line so you can make and take telephone calls through the traditional fixed telephone service or its VoIP equivalent using an Echo smart speaker or similar device. The device had to connect to the telephone socket you would connect the traditional telephone to as though it was an extension telephone and if you implemented a VoIP setup using a VoIP-enabled router, you would connect it to the telephone-handset port on this device.

Now Gigaset Communications, a German telecommunications company who is making innovative telephony devices for the European market, has approached this problem in a different way. Here, they have premiered the Gigaset L800HX smart speaker that works on the Alexa ecosystem. But this uses functionality similar to the Amazon Echo Connect box but by working as a DECT cordless handset.

The Gigaset L800HX can be paired up with any DECT base station or DECT-capable VoIP router to become a telephony-capable smart speaker. It is exploiting the fact that in competitive telecommunications markets in Continental Europe, the telcos and ISPs are offering multiple-play residential telecommunications packages involving voice telephony, broadband Internet and multiple-channel TV service on fixed and/or mobile connection.

Increasingly the fixed-line telephony component is provided in a VoIP manner with the carrier-supplied home-network router having VoIP functionality and an integrated DECT base station along with one or two FXS (telephone handset) connections for this service. This is due to use of dry-loop xDSL, cable-modem or fibre-optic technology  to provide this service to the customer and a drift away from the traditional circuit-based telephony service.

Onboarding this speaker requires you to interlink it to your Wi-Fi home network and your DECT-based cordless base station or VoIP router. Then you also set it up to work with the Amazon Alexa ecosystem using the Amazon app or Webpage associated with this ecosystem. A separate Gigaset mobile-platform app provides further functionality for managing this device like synchronising contacts from your mobile or DECT base-station contacts list to the Amazon Alexa Calling And Messaging service. It provides all the other expectations that this service offers like the Drop In intercom function. Let’s not forget that this device can do all the other tricks that the standard Echo can do like play music or manage your smart home under command equally as well.

The German-speaking tech press were raving about this device more as tying in with the current state of play for residential and small-business telecommunications in the German-speaking part of Europe. They also see it as a cutting-edge device combining the telephony functionality and the smart-speaker functionality in one box that fits in with the Continental-Europe ecosystem tightly.

Here, it is another example of what the licensing approach can do for an ecosystem like Amazon Alexa or Google Assistant. This is where there is an incitement for innovation to take place regarding how the products are designed.

Article

How to Make John Legend Your Google Assistant Voice | Tom’s Guide

Google Assistant launches first celebrity cameo with John Legend | CNet

How to make John Legend sing to you as your new Google Assistant voice | CNet

From the horse’s mouth

Google

Hey Google, talk like a Legend {Blog Post)

Video – Click or tap to play

My Comments

Google is trying out a product-differentiating idea of using celebrity voices as an optional voice that answers you when you use their Google Assistant.

This practice of using celebrity voices as part of consumer electronics and communications devices dates back to the era of telephone answering machines. Here, people could buy “phone funnies” or “ape tapes” which featured one-liners or funny messages typically recorded by famous voices such as some of radio’s and TV’s household names. It was replaced through the 90s with downloadable quotes that you can use for your computer’s audio prompts or, eventually, for your mobile phone’s ringtone.

Now Google has worked on the idea of creating what I would call a “voice font” which uses a particular voice to annunciate text provided in a text-to-speech context. This is equivalent to the use of a typeface to determine how printed text looks. It also encompasses the use of pre-recorded responses that are used for certain questions, typically underscoring the particular voice’s character.

The technology Google is using is called WaveNet which implements the neural-network and machine-learning concept to synthesise the various voices in a highly-accurate way. But to acquire the framework that describes a particular voice, the actor would have to record predefined scripts which bring out the nuances in their voices. It is part of an effort to provide a natural-sounding voice-driven user experience for applications where the speech output is varied programmatically such as voice-driven assistants or interactive voice response.

At the moment, this approach can only happen with actors who are alive and can come in to a studio. But I would see WaveNet and similar technologies eventually set up to work from extant recordings where the actor isn’t working to a special script used for capturing their voice’s attributes, including where the talent’s voice competes with other sounds like background music or sound effects . By working from these recordings, it could be about using the voices of evergreen talent that had passed on or using the voices that the talent used while performing in particular roles that underscored their fame. A good example of this application are the actors who performed in those classic British TV sitcoms of the 1970s or using Peter Sellers’, Spike Milligan’s, Harry Secombe’s and Michael Bentine’s voices as they sounded in the Goon Show radio comedy.

Google is presenting this in the form of a special-issue “voice font” representing John Legend, an actor and singer-songwriter who sung alongside the likes of Alicia Keys and Janet Jackson. Here, it is being used as a voice that one can implement on their Google Home, Android phone or other Google-Assistant device, responding to particular questions you ask of that assistant.

Amazon and others won’t take this lying down especially where the voice-driven assistant market is very competitive. As well, there will be the market pressure for third parties to implement this kind of technology in their voice-driven applications such as navigation systems in order to improve and customise the user experience.

Article

Your Amazon Echo will soon be expected to work with a wide range of toys and novelties

The latest Big Mouth Billy Bass is made to be a rockstar with built-in Alexa support | Windows Central

From the horse’s mouth

Amazon

Big Mouth Billy Bass – Compatible With Alexa (Product Page)

Alexa Gadgets Toolkit page

My Comments

Amazon had just polished their Gadgets Toolkit which is an application programming interface for interlinking devices of various kinds with the Alexa voice-driven home assistant platform. This has opened up a path for doing things like interlinking novelties that can show off when you ask Alexa for them to do so.

The first of these is the latest take on the Big Mouth Billy Bass phenomenon of the late 90s and early 2000s.

This novelty is a toy fish that is mounted on a board and starts singing songs like “Don’t Worry Be Happy” or “Take Me To The River” at the touch of a button. This is with the fish’s face swinging around to face the audience and its mouth moving in sync to the lyrics. It brought about other singing-and-dancing novelties that performed to pre-recorded songs in a funny manner.

But this latest iteration of the Big Mouth Billy Bass fish interlinks with any Amazon Echo device via Bluetooth and acts as a speaker for that Echo device. It is programmed to move the mouth in response to speech that comes through the Echo device, be it Alexa, a singer or a podcast author. The fact that it is designed to work tightly with the Alexa ecosystem will mean that if Amazon issues updates, this peripheral will gain these updates.

It will become the first of many toys and novelties that work in conjunction with the Alexa ecosystem. This includes short-form electronics modules that will be pitched to artisans who make giftware such as cuckoo clocks or Christmas decorations for them to include in their projects. Let’s not forget that Google, Apple and others will look towards extending their “smart-home” or similar platforms to work with this class of device.

An issue that will be raised regarding this product class is the fact that connected novelties and toys are being designed with very little thought for household privacy and data security. Infact a lot of IT security experts even suggest that people don’t use or give these devices at all. But this device is designed to work as if it is a peripheral for an Amazon Echo device and only connects to it via Bluetooth.

There will still be issues regarding the design of connected novelties and toys including data security and ease of connectivity. This is more so if they are to be sold through the toy and giftware retail sector where most staff are not likely to have a clue regarding the technicalities associated with these devices.

One way is that if the gadgets are to work alongside a voice-driven home assistant platform or regular computer / mobile operating system, they have to work using a “gadget API” associated with that platform or operating system and developed by the platform’s or operating-system’s developer. This is without the need to write a hefty app to gain the most out of the device. The use of APIs rather than a custom app or skill can also limit the kind of data that is collected via the novelty or toy and provide the end-user with greater control over what the device does.

As well, the “gadget API” has to also support a simple but secure setup process including permissions for various activities like use of microphones, cameras or speakers. This may be a similar process to installing or using an app on your smartphone or mobile-platform tablet where the operating system will ask whether to use the camera, microphone or sensors.  Other issues that will also come about include a “secure by design” approach for the gadget’s firmware including regular update cycles to rectify software vulnerabilities.

Let’s not forget that the “gadget APIs” would also need to support the use of the connected device as a “master clock” if the gadget is to display or react to the current time or date. This is to avoid the need to reset the clock on these devices whenever Daylight Saving Time starts or ends or worry about that clock losing time.

What I see coming about is a relentless push to offer toys, novelties and giftware that are intended to work with the home network and the Internet. But there needs to be a secure simple approach to how these gadgets are designed.

Article

You can use Amazon Alexa on any Windows 10 computer thanks to a generally-available Microsoft Store app

Control Alexa from your Windows 10 PC | CNet

My Comments

Amazon are releasing a Windows 10 native app that serves as a gateway to their Alexa voice-driven home-assistant ecosystem. Initially this was a very limited release that was preinstalled on certain computer ranges like Lenovo’s Yoga laptop range, but they are making it generally available through the Microsoft Store in the USA. This means you could install it on any Windows 10 desktop, laptop or 2-in-1 rather than having to buy one of the certain computers that come with this function if you want to speak to Alexa through that computer.

It will be targeted for any regular computer that is running Windows 10 as long as it has a microphone and the usual keyboard. There will be the ability to invoke Alexa through a keyboard shortcut or to click / tap the Alexa button within the app. The “Wake On Voice” functionality where you can speak the “Alexa” keyword to invoke Alexa will be available on some supported computers.

At the moment, the Amazon Alexa native app for Windows 10 doesn’t provide the kind of management that its iOS or Android mobile-platform brethren provide. This means that you will have to use the Alexa management Web page to manage the Skills available to your Echo devices or the smart-home ecosystem that they are part of.

This will make your Windows laptop work a bit like the Amazon Echo

The other question that may be raised by Amazon as part of developing the Alexa app further is whether the Alexa app will provide a visual interface of the “Echo Show” kind for those skills that have visual abilities. It may be seen as a further direction for third-party Alexa-platform devices to answer the Google Assistant (Home) platform.

I would expect that these features will come through in newer versions of this app. Similarly I would expect that this app would be rolled out in to all of the markets that Amazon has established the Alexa / Echo ecosystem in to over time.

The Alexa app is part of a strong effort by the two Seattle-based IT giants to provide a strong partnership between their efforts i.e. the Windows desktop operating system for Microsoft and the Alexa voice-assistant / smart-home ecosystem for Amazon.

This effort was initially represented through the availability of “pathway” skills between Microsoft’s Cortana and Amazon’s Alexa assistants. It is with the ability also to provide the necessary abilities to users to interlink their user accounts on each of these services for transparent operation.

It could be seen to be about Microsoft dumping the Cortana assistant’s home-automation roles. Or it could be about Amazon and Microsoft to fuse together their voice-driven assistants in a manner to build a highly-strung Seattle-based voice-driven assistant platform to take on what is being offered by Silicon Valley.

Articles

Amazon intends to make the Echo smart speaker and Alexa voice-driven home assistant part of a full-blown network multiroom audio system

How to set up multi-room audio with Google Assistant & Chromecast speakers | The Ambient

How to set up multiroom music playback with Amazon Echo | The Verge

Amazon Echo speakers adding stereo pairing, better multiroom audio support | CNet

Amazon Leapfrogs Google And Apple In Home Automation | Lifehacker

From the horse’s mouth

Google

Multi-room group playback with Google Home (Support Resource)

Amazon

Play Music on Multiple Echo Devices (Support Resource)

Amazon Announces New Echo Devices—Add Alexa to Every Room and Your Car (Press Release)

My Comments

Google Home and the Chromecast platform is already running a basic network multiroom audio setup

Google recently enabled their Assistant and Chromecast platforms to support network-based multiroom audio through compliant audio devices.  This has the facility to stream selected online audio sources to the audio devices that work these platforms and permits the use of logical groups as well as party-mode playback of the same source across the multiple devices in that group.

Amazon initially let out an Alexa application-programming interface to permit multiroom audio play across multiple Echo or Alexa-compatible devices. This initially supported logical groups and party-mode playback of the same source across devices in a logical group. But they one-upped Google by adding extra functionality to their Alexa API for multiroom audio including the ability to set up a stereo speaker pair or allow a speaker to be a member of two groups. It is in conjunction with a newer Echo Show device answering the Lenovo Smart Display that is based on Google’s Home Platform.

As well, Amazon had just unveilled new hardware under their brand to take advantage of these new capabilities. One of thse is the Echo Sub subwoofer that can be set up to work alongside a single Echo speaker or a pair of Echo speakers set up to work as a stereo pair for wider stereo separation. It is about adding that bit of extra bass kick to the sound that comes out of those speakers. Then the Echo Dot and Echo Plus speakers have been revised while an Echo Input device was unveilled to put all its audio output via a a connected speaker or sound system.

To connect your favourite hi-fi system to the Amazon Alexa infrastructure, Amazon offered the Echo Link devices which just exist to stream audio content. Both of these connect to the equipment via an analogue RCA line-level connection or an SPDIF digital connection which can be coaxial or optical. They also have both a digital and analogue input connection, perhaps to pass audio devices through the connected sound system, but I am not sure if these devices can stream an audio source in to the Amazon Echo setup that you have established. The Link Amp variant has an integral power amplifier in order to play the music content through your existing passive speakers.

A question that may surface as Amazon rolls the enhanced network multiroom audio functionality across the Alexa platform is whether third-party devices could benefit from these new functions. As well, could Google answer Amazon by offering the extra feature and more for their Home platform especially if they run a range of smart speaker products under their own label? It could simply be the sign of things to come as both Amazon and Google duke it out for the voice-driven home assistant market.