My comments

I have observed other countries like the UK and France push on with next-generation broadband Internet developments and they have taken various initiatives to achieve this goal.

In some cases, most notably in the UK, local communities had set up localised next-generation broadband deployment for villages and other areas which wouldn’t be serviced by this kind of broadband, let alone any broadband service. As well, a lot of European towns are “wiring up” with some form of fibre-based next-generation broadband and there has been efforts in place to assure competitive service to the customer’s door.

Similarly, Finland took the bold step of having broadband Internet with a minimum speed of 2Mbps declared as a universal service in the same manner as a home telephone or mains electricity.

At the moment, we have situations where people in the country cannot get proper broadband service either through issues like distance to the exchange or very old telephone infrastructure; and we have a common situation where people have to count bandwidth used because of ridiculously expensive Internet-access tariffs and quotas. In some cases, we have situations where multimedia Internet like Internet radio or YouTube streaming video cannot be enjoyed especially during the late afternoon in a metropolitan area due to poor bandwidth allocation.

Is the Coalition intending to provide us with a lesser-standard next-generation broadband service or why are they simply doing this? If there is an alternative solution being proposed for an improved-technology broadband infrastructure, it needs to be cheap to maintain, including low failure rate; cheap to adapt to changing demainds as well as being cheap to establish. It also must be able to provide robust always-live broadband-class Internet service to rural and remote households as well as more dense communities. Finally, the service must see a decent increase in value for the amount the customers are willing to pay.

Whoever gains power in the Australian Federal Government should look at what the UK, France and Scandinavia are doing to assure their citizens of proper value for money as far as broadband Internet service is concerned.

Electoral Disclaimer

This comment is based on my observation and research of other countries concerning their provision of Internet access and service and is a viewpoint expressed independently of any political candidate or party contesting the current Australian Federal Election.

thinkbroadband :: Fibre broadband is coming to Broughton, near Huntingdon

From the horse’s mouth

Vtesse web site

My comments

Previously, I have commented on Vtesse setting up a fibre-to-the-cabinet next-generation broadband Internet service servicing two villages in Hertfordshire. This was based on underground deployment of the necessary fibre-optic links to the cabinets and VDSL2 copper links via “sub-loop” unbundling between these cabinets and the customers’ premises.

Now Broughton, a small country hamlet located near Huntingdon in Cambridgeshire, has moved towards next-generation broadband with the help of the same company. This has been done with two differences – one using FTTH technology which may be known as “fibre-to-the-premises” technology. The other involves the use of overhead poles used for electricity distribution and telephone service in this area to support the fibre-optic cables.

Through the planning stages of this development, issues have been raised about ownership and control of infrastructure like poles or ducts used for providing electricity, telecommunications or other services and whether competing service providers should have access to this infrastructure if an established service provider set it up in the first place. Issues that could be raised include right of access by the competing service-provider’s technicians and whether a competing service provider’s technicians have access to the lead-in wiring on a customer’s private property up to the point of demarcation where the wiring becomes under customer control.

Another issue worth raising is whether an FTTH setup is more likely to suit larger country properties where the main house is set back further from the road and whether it will suit larger country estates that have many individual-customer households yet remain as a cost-effective next-generation broadband-delivery method.

At least what I am pleased about is that there is action being taken to bring rural Internet access out of the back-waters.

thinkbroadband :: Vtesse Broadband bring next-generation broadband to Hertfordshire

From the horse’s mouth

Vtesse Broadband – press releases

My comments

The initiative has been taken again to establish full broadband service in the UK countryside. This time, two villages in Hertfordshire, north of London, are equipped with fibre-to-the-cabinet broadband with sub-loop unbundling. The villages, Birch Green and Hertingfordbury, are located too far from the local telephone exchange for guaranteed high-speed ADSL broadband Internet service, so Vtesse have established a fibre-optic backbone for both of the villages and set up the cabinets there.

Another step that has been taken is to have customer feedback to determine where the demand is and where there is poor coverage. The network has been made future-proof so that they can provide fibre-to-the-premises service when the time comes to provide that level of service.

I had a look at the Vtesse website and was impressed with the network-Internet “edge” router that customers would be supplied with as standard. It is a Comtrend ADSL2/VDSL2 wireless modem router that doesn’t just work with 802.11g like most provider-supplied equipment does. Instead, this unit can work with 802.11n Wi-Fi network segments

Again, what I am so pleased about is that this is an example of small companies in the UK have taken the initiative to provide full-ADSL-quality to “next-generation” broadband to the “backwaters” of that country. This then puts farmers and small businesses in those towns on a competitive level with those that have proper broadband Internet service and with the big business operators.

Internet for all, declares Finland | The Age Technology (Australia)

Finland the first country in the world to make broadband access a legal right | Engadget

Is Broadband a Basic Right? Finland Says Yes! | GigaOM

My comments

Previously, I had written a post on this blog about Finland proposing to establish universal access to broadband Internet with a minimum speed of 1Mbps as a basic right. This was in response to the usual blogosphere comments about a legal right to download BitTorrents of movies and similar content in that country when this news was initially broken, and I was stating it as a preparation ground for IP-based video services, VoIP telephony and the ability to use the Internet to do business competitively.

Now this goal has become real with the Finnish government with them establishing certain Internet providers as “universal service providers” who have to provide the service for 30-40€ / month. Another issue that hasn’t been raised in the press coverage is how Finland will finance this universal-service obligation.

This is whether through:

• spending by the government out of the country’s annual budget
• a levy on telecommunications or Internet services (current practice in the US for the universal telephone service)
• annexing the TV-licence or similar audiovisual-service fee used to fund the public broadcast service (UK’s proposed solution) or
• simply letting the universal-service providers charge more for discretionary services (current practice in Australia with Telstra).

One of the articles was also looking at idea of the US adopting a similar “bill-of-rights” method for protecting the standard of Internet service in that country. This is even though there is a lawsuit filed by Comcast against the FCC that is currently in progress concerning Net neutrality and the right if the state to have their hand in the provision of Internet service.

What I see of this is that Finland has led the pack by being the first country to write in their law books that broadband Internet be provided as a universal service in a similar manner to mains electricity or the telephone service. It will be interesting to see who will be the next country to take tbis step seriously.

thinkbroadband :: Two rural Lincolnshire villages to get fibre-to-the-home

My Comments

Another step has occurred in the right direction for providing homes and small businesses in two rural England villages with city-grade next-generation Internet service. Again, this initiative has been undertaken by a small operator and has allowed the village to be competitive with the city.

Here, Fibrestream are two-thirds of the way there with gaining interest from the potential users which will open doors to establishing the basic infrastructure and “lighting up” the villages. One of the bonuses that have been offered is that there is the option of helping with the installation to your premises as a way to defray provisioning costs.

They have also provided for a cheaper fixed-wireless-last-mile delivery option if they can’t raise enough money for the full fibre-to-the-premises option. Any monies saved from this option would be reinvested so they can establish the infrastructure for the full fibre-to-the-premises deal. This could still be factored in to villages with farms and similar large properties surrounding them so as to service these properties with high-speed Internet.

Like what has happened with other British villages like Lyddington in Leicestershire, this has become another way of bringing these rural villages in to the online age. Come on everyone who is in the country or underserved outer-urban and regional areas and work together to establish local-broadband initiatives.

BBC News – Plans to regenerate four Carmarthenshire towns

My comments

I had been reviewing this BBC News article about plans to regenerate some Carmartheshire towns but had found scant information about improvements to broadband Internet service in those towns.

If there are plans to regenerate a country town, these plans should also include improvements to infrastructure that provide broadband Internet access. This could range from reassessing the telephony infrastructure so that ADSL2 broadband is capable of 2Mbps “at every door”, through improvements in wireless broadband coverage to provision of next-generation broadband in that town.

It could then allow for the town to become competitive as far as technology-driven businesses, such as R&D or universities, are concerned. As well, the town can also allow other small businesses that operate therein to “come on to the map” and be competitive on the world stage. It will also benefit the outlying properties and neighbouring villages / hamlets by exposing them to proper broadband service rather than just horrible old dial-up Internet.

What draws people to Windows Live Mail and other email applications | The Windows Blog

My comments

Previous use of desktop email clients until Web-based email matured

Ever since the start of the Internet, we mainly used desktop email clients which were often part of a larger electronic-mail infrastructure like CompuServe or AOL or a corporate messaging platform. Some of us who used terminal-based email like email applications running on corporate or university mainframes; or through viewdata services like MiniTel may have had the opportunity to send Internet-based email by adding a special Internet-mail qualifier to the address.

These desktop email clients had become more sophisticated by inheriting personal organisation or word-processing abilities. It also included HTML-based email as well as easy-to-manage attachments.

The Web-based email services started to appear in 1997 with the likes of Hotmail and allowed people who use Internet cafes to send and receive mail from any computer without configuring email clients. These email services were considered as an auxiliary or temporary email service for people with their own computers as well as primary email services for nomadic people.

Mature Web-based email services

Over the years, GMail, Hotmail and Yahoo Mail improved their Web-based email services that they became a similar standard to a desktop-client experience and some computer users had moved towards these services rather than setting up a POP3 inbox and a desktop email client. Similarly, most Internet service providers and companies are also running Web-based email front-ends for their email servers.

It has also been intensified because of Internet service providers locking down their SMTP outbound-mail services in order to make it harder to send spam and this has put various limitations on travellers and others who move between locations with their own laptop computers. It also became easier for multiple-computer users to see what was read on each terminal synchronously – if it was read on one PC, it was treated as read on the other PC. This was more so as the home network became more popular as people signed up to affordable always-on broadband Internet.

Return of client-based email

We are now seeing the return of client-based email due to varying factors.

One is that Web-based email services are increasingly becoming oversubscribed and their front-end servers are taking a longer time to respond to user-generated activity. It has led to the service providers scrambling to increase bandwidth and server power to service an increased user base.

Similarly, there is an increasing number of free desktop email clients that come with either the operating system or available for download, whether as part of a Web services platform or a sidekick application to one of the many Web browsers. These clients are becoming as good as either one of the current Web-based services or as good as a premium desktop email client of a generation or two ago. They include functionality like calendar / taskpad management and RSS feed-reading support which provides for a highly-valuable highly-affordable personal-information-management solution.

The same email clients are being integrated in to handlheld devices like smartphones which have Wi-Fi or wireless-broadband support. Similarly, the size and cost of laptop computers has reduced due to the arrival of netbooks and ultraportable notebooks that have integrated Wi-Fi and, perhaps, wireless broadband. These lead to the ability to check on your email anywhere you go rather than operating a large computer for this purpose.

In the same context, Web-based email services now offers SMTP/POP3 or IMAP support either as a free service or as an add-on for a small extra cost. ISPs are also setting up secure portable access mechanisms to their SMTP servers, such that users have to log in to these servers with their mailbox credentials before they can send mail through them. This has now made client-based email become increasing relevant for more users.

Why use a desktop email client

The desktop email client provides for use of standard email application protocols and allows the messages to be held locally on the computer’s hard disk.

The speed and performance of the desktop email client is consistent to that of the local computer device rather than combination of Internet bandwidth and a busy Web-based email server.

Similarly. the experience provided by these programs is consistent to that provided by the local computer device and you can even use keyboard shortcuts that are provided by the local computer device for expediting most tasks.

People who use portable computing devices like smartphones or laptops “on the road” can benefit from creating emails offline then sending them out when they choose to go online to update the mailbox. This is also of similar benefit for rural users who are stuck with dial-up Internet and who should be getting broadband Internet service.

Why use a browser-based email experience

A browser-based email experience would suit users who have to use shared computers such as Internet cafes, public libraries or friends’ houses. It can also be used as an adjunct to client-based email setups for quick creation of supplementary email accounts.

What needs to happen further

A major flaw that currently exists with most client-based personal email setups is that there isn’t support for synchronous multi-terminal access. That is if you read an email on one computer or other device, it is marked as read when you see your emails on other devices.

This could be achieved by allowing people who subscribe to personal email services like ISP-provided email to use IMAP4 or “hosted Exchange” mail protocols as alternatives to the POP3/SMTP protocols. These protocols are being supported by most email clients that are currently in service. These protocols allow for “header-only” view for skimming email lists on low-memory devices as well as synchronous multi-terminal access.

They, especially the IMAP4 protocol, could be provided for free by most personal / residential ISPs and there could be an “auto-negotiate” routine which prefers the best option available for the user as part of email client setup.

Conclusion

Now that client-based email use is returning to common use, ISPs and third-party email providers should consider operating a speedy AJAX-driven Web-based interface with “best-case” rendering as well as a client-based interface that works with secure implementations of the POP3 /SMTP, IMAP4 and “hosted-Exchange” protocols. 

There are an increasing number of WiFi wireless hotspots being set up, mainly as a customer-service extra by cafe and bar operators. But there have been a few security issues that are likely to put users, especially business users off benefiting from these hotspots.

This is becoming more real due to netbooks, mobile Internet devices, WiFi-capable smartphones and other easily-portable computing devices becoming more common. The hotspots will become increasingly important as people take these devices with them everywhere they go and manage their personal or business data on them.

The primary risk to hotspot security

The main risk is the “fake hotspot” or “evil twin:. These are computers or smart routers that are set up in a cafe or bar frequented by travellers, business people or others who expect Internet access. They can be set up in competition to an existing hotspot that offers paid-for or limited-access service or on the fringes of an existing hotspot or hotzone. They offer the promise of free Internet access but exist for catching users’ private information and/or sending users to malware-laden fake Websites hosted on the computers.

Standard customer-education practices

The common rhetoric that is given for wireless-hotspot security is for the customer to put most of their effort into protecting their own data without the business owner realising that their hotspot service could be turning in to a liability. This can then lead to the hotspot service gathering dust due to disuse by the customers it was intended to serve.

The typical advice given to users is to check whether the premises is running a wireless hotspot or if there is a hotzone operating in the neighbourhood before switching on the wireless network ability in your laptop computer. Then make sure that you log on to a network identified by a legitimate ESSID when you switch on the wireless network ability.

Other suggestions include use of VPNs for all Web activity, which can become difficult for most personal Web users such as those with limited computer experience. Some people even advise against using public Internet facilities like Internet cafes and wireless hotspots for any computing activity that is confidential on a personal or business level.

But everyone involved in providing the free or paid-for hotspot service will need to put effort into assuring a secure yet accessible hotspot which provides a high service quality for all users. This encompasses the equipment vendors, wireless Internet service providers and the premises owners.

Signage and operating practices

When Intel promoted the Centrino chipset for laptop computers, they promoted wireless hotspot areas that were trusted by having a sticker with the Centrino butterfly logo at eye level on the door and the premises being scattered with table tent cards with that same logo. Similarly hotspot service providers and wireless Internet service providers used similar signage to promote their hotspots.

But most business operators, especially small independently-run cafes and bars, commonly deploy “hotspot-in-a-box” solutions where they connect a special wireless router that they have bought to their Internet service and do their own promotion of the service. This may simply be in the form of a home-printed sign on the door or window or a home-printed display sign near the cash register advising of WiFi hotspot service.

An improvement on this could be in the form of the ESSID matching the business’s name and listed on the signage, which should have the business’s official logo. Similarly, the network could be set up with WPA-PSK security at least with the passphrase given to the customers by the business’s staff members when they order hotspot service. Most “hotspot in a box” setups that list the customer’s username and password on a paper docket also list the ESSID and WPA-PSK passphrase on these dockets. As well, I would modify the login page to convey the business’s look with the business’s logo and colours. A complimentary-use hotspot could be secured with a WPA-PSK passphrase and the customer having to ask the staff member about the passphrase. This could allow the facility to know who is using the hotspot and the organisation who runs that hotspot can have better control over it.

It may be worth the industry investigating the feasibility of using WPA-Enterprise security which is associated with different usernames and passwords for access to the wireless network. Most portable computers and handheld devices in current use can support WPA-Enterprise networks. This can be implemented with the typical “paper-docket” model used by most “hotspot-in-a-box” setups if the authentication system used in these units works as a RADIUS server and the built-in wireless access point supports WPA-Enterprise with the unit’s built-in RADIUS server. The same setup could work well with a membership-based hotspot service like a public library with the RADIUS server linked to the membership database. But it may not work easily with hotspot setups that work on a “self-service” model such as paid-service hotspots that require the user to key in their credit-card number through a Webpage or free-service hotspots that use a “click-wrap” arrangement for honouring their usage terms and conditions.

The organisation who runs the hotspot should also be aware of other public-access wireless networks operating in their vicinity, such as an outdoor hotzone or municipal wireless network that covers their neighbourhood; and regularly monitor the quality of service provided by their hotspot. Also, they need to pay attention to any customer issues regarding the hotspot’s operation such as “dead zones” or unexpected disconnections.

People who own private-access wireless networks should also keep these networks secure through setting up WPA-secured wireless networks. They should also check the quality of their network’s service and keep an eye on sudden changes in their network’s behaviour.

When wireless-network operators keep regular tabs on the network’s quality of service, they can be in a better position to identify rogue “evil-twin” hotspots

Improved standards for authenticating wireless networks

There needs to be some technical improvement on various WiFi standards to permit authentication of WiFi networks in a manner similar to how SSL-secured Web sites are authenticated. This could be based around a “digital certificate” which has information about the hotspot, especially:

• the ESSID of the network ,
• the BSSID (wireless network MAC) of each of the access points,
• the LAN IP address and MAC number of the Internet gateway
• the venue name and address and
• the business’s official name and address.

The certificate, which would be signed by public-key / private-key method could be part of the “beacon” which announces the network. It would work with the software which manages the wireless network client so it can identify a wireless network as being secure or trusted if the signature is intact and the network client is attached to the network from the listed BSSIDs and is linking to the gateway LAN IP.

The user experience would be very similar to most Internet-based banking or shopping Websites where there is a “padlock” symbol to denote that the user is using an SSL-secured Website with an intact certificate. It will also be like Internet Explorer 7 and 8 where the address bar turns green for a “High-Assurance” certificate which requires higher standards. In this case, the user interface could use colour-coding and / or a distinctive icon for indicating a verified public network.

The provision of cost-effective wireless-network management software

There are some programs that can turn a laptop computer in to a wireless-network survey tool, but most of them don’t show much useful information, are hard to operate for anyone other than a network technician; or are too costly. They miss the needs of people who run home or small-business wireless networks or wireless hotspots.

What needs to exist is low-cost wireless-network management software that can work with the common Microsoft or Apple platforms on computers that have common wireless . The software should be able to use commonly-available wireless network adaptors such as the Intel Centrino platform to perform site surveys on the WiFi bands and display the activity on these bands in an easy-to-view but comprehensive manner. The software should be easy to use for most people so they can spot interference to their wireless network easily and can “tune” their wireless network for best performance.

An application that is matching this need is MetaGeek’s inSSIDer, a free wireless-network site survey tool for the Windows platform which I have reviewed in this blog. It has the ability to list all the networks receivable by signal strength, MAC address, SSID or channel; or plot a graph of the networks by signal strength over time; or plot a graph of all the access points by signal strength over channel. This may help with managing your hotspot by identifying rogue access points and “evil-twin” hotspots.

Similarly the popular smartphone and PDA platforms like Applie iPhone, Android, Symbian S60 / UIQ, Blackberry and Microsoft Windows Mobile could have low-cost wireless-network management software written for them so they can make a handheld PDA or mobile phone work as a site-survey tool for assessing quality of service.

Once this kind of software is available for small business and home users, it empowers them to assure proper coverage of their network and check for any “evil twin” or other rogue hotspots being set up to catch customers.

Summary

There needs to be more effort put in to setting up secure public-access wireless networks so that people can benefit from portable computing anywhere without forfeiting the confidentiality of their personal or corporate data.

It also will encourage people to gain the maximum value out of their WiFi-enabled portable information devices whether for their business life or their personal life.

thinkbroadband :: Fibre optic broadband in rural areas: Lyddington

From the horse’s mouth

Rutland Telecom – Web site

My comments on this topic

The main thing that impressed me about this news was that a small local operator took up the gauntlet to establish a backhaul and next-generation Internet service for a rural village in England. It’s so easy to expect the big-time companies like the incumbent or competing telecommunications firms or established ISPs to provide this kind of service, but a small firm has decided to lay the groundwork with its fibre-to-the-cabinet operation for Lyddington and the surrounding villages.

There is an expectation for a service with 48Mbps maximum / 25Mbps average headline speed for this network, which was similar to what would be expected for most suburban next-generation broadband rollouts. It will be based on FTTC (fibre-to-the-cabinet) technology with the copper run to the customer’s door being based on VDSL2 technology. This technology has a greater throughput than  the commonly-deployed ADSL2+ but is designed for short copper runs. Here, it will be installed as a sub-loop unbundled setup where the street cabinet exists between the main telephone exchange and the customer’s telephone.

This deployment was considered feasible for environments where the service would facilitate a full takeup of 40-50 customers in a not-so-dense area.

The prices averaged around GBP30 / month including line rental and 600 minutes of calls to any landline in the UK. The hardware would be part of the installation cost and included a VDSL modem and a broadband router that isn’t wireless. It would be the time to look towards choosing a wireless broadband router of the kind that works with cable Internet for this setup if you want the wireless home network. A wireless router would cost GBP45 extra if you bought it from them.

Location issues

There are still a few questions that need to be asked concerning the Lyddington FTTC rollout and would affect next-generation broadband efforts in rural Britain. One is whether and how the larger properties like the farms would be covered by the next-generation broadband efforts? Could this mean that a street cabinet has to be deployed near a cluster of farm gates with longer VDSL2 runs?

Similarly, there could be a classic estate with a large manor house or similar building and smaller houses scattered further afield on the same property. Some of these estates may have the manor house occupied by the appropriate aristocrat or the manor house may be a National Trust museum or upscale boutique hotel. Here, there may be issues with making sure each lodging on the estate has access to the next-generation broadband, and there could be issues with whether to locate the FTTC street cabinet in these estates and where they should be located, especially to make sure that “His Lordship” in the manor has very good bandwidth.

Equipment issues

Another issue worth raising is whether the VDSL2 modems will be made available without a router so that customers can purchase their own wireless broadband router from a preferred retailer. One reason is that an increasing number of manufacturers may supply “future-proof” dual-WAN home-network routers that have a built-in ADSL2 modem as well as a Gigabit Ethernet port on the broadband side. The other reason is that people who know the ins and outs of Internet and home networking may know the best broadband router for their needs and may find the supplied unit not suiting their needs and just another box in their junk box.

Conclusion

At least a small company who has the country at its heart is making real efforts to provide next-generation Internet to the British countryside and could open the floodgates towards competitive rollout of such technology to this class of people.

I am not a paid spokesman for Rutland Telecom but, as I have said before in this blog, I do stand for the idea that people who live or work in the country don’t deserve second-class Internet service.  Therefore I applaud those efforts that are taking place to improve the Internet-access lot for these users.

STOP PRESS

If anyone is living in Denby Dale – the “Pie Village”, in West Yorkshire, Rutland Telecom are inviting people to register for next-generation broadband in this village and neighbouring villages. They need a target of at least 450 households and small businesses in this area to make their next FTTC project for this town come to fruition.

The registration form for this campaign is at the Rutland Telecom Website.

ARCEP had established a regulation where if a telecommunications operator provides fibre-optic infrastructure in a multi-unit building, this infrastructure must be available to competing operators. This means that each unit owner / tenant must be able to choose whoever provides their super-fast broadband service and avoids the building owner or body corporate determining who provides that service to that building through exclusive “cosy” deals.

Two different methods

Mono-fibre

Each operator runs their fibre-optic infrastructure to a wiring closet where there is a fibre-optic switch that is programmed to run the operator’s service to the customers in that building. Each unit has one fibre-optic connection to that fibre-optic switch.

The service routing would be based on a VLAN or similar setup affecting the main fibre-optic infrastructure in the building. Operators would then have to make sure that the fibre-optic switch is programmed to pass service from their customers’ units to their street-based backbone.

The main advantage of this setup is that there is only one fibre-optic cable needed to be laid to each unit, thus allowing for reduced costs and infrastructure complexity. On the other hand, each operator will have to have access to the fibre-optic switch to make sure they can manage their services.

Multi-fibre

Each operator has their own fibre-optic infrastructure to each of the units, where there is a multi-entry socket for the customer-premises equipment. If a customer wants a particular service, the provider then visits the customer’s unit and connects the fibre for their service to the socket.

If a site can allow two or more optical-network sockets, two or more operators could be terminated in a socket for each of the operators. This may appeal to “geeks” or business customers who want to establish multi-WAN setups for reasons like bandwidth aggregation, load-balancing or fault-tolerance.

The main advantage for operators is that they have control and responsibility of their infrastructure to the customer’s unit, but each service change may require a field visit from the operator’s service staff. Similarly, there would be the issue of complicated infrastructure runs existing in the building, which may affect further infrastructure deployment.

Opportunities and Questions

A major opportunity that may exist for operators who are running optical fibre through a multi-unit building would be to use the cable as a wireline backbone for a cellular base station installed on the roof. This may be relevant to buildings with nine or more storeys and / or operators that run their own mobile telephone or wireless broadband service.

A primary question that may need to be answered is that if a group of broadband service providers share the same infrastructure run, usually as a cost-saving measure or easier entry point for new operators, would they have to create new fibre-optic runs to each unit in a multi-fibre setup or could they continue to share the same infrastructure to the unit’s door.

Another main question concerning the provision of IP-based infrastructure like the fibre-optic infrastructure in multi-unit buildings is how to cater for “all-unit” Internet services. This could range from a Web site with information for all of the units through unit-occupier access to vision from IP-based video-surveillance systems to multi-SSID Wi-Fi access points in common areas with each SSID linking to the home network in each unit. Issues that may have to be answered include VLAN establishment and / or use of anciliary DNS servers that cover only the services that are provisioned in the building and these setups may end up appearing to be complex to anybody that doesn’t have much computing experience.

Conclusion

What is happening with the fibre-optic next-gen broadband services in France, where there is likely to be lively competition, is worth observing, especially for all classes of multi-unit developments, whether all units exist in one building or in many buildings on one piece of land.

The white papers and other material on this topic at the ARCEP web site may then be worth reading by other communications regulators, building authorities, ISPs, building / development owners and management committees.

National Broadband Plan: An Effort For The Ages | Microsoft On The Issues

FCC releases its national broadband plan for the US | ThinkBroadband (UK)

From the horse’s mouth

National Broadband Plan – broadband.gov

My comments

One of the main goals with the US National Broadband Plan was to make sure that an affordable broadband Internet service with a minimum headline speed of 100Mbps downstream / 50Mbps upstream passes at least 100 million households across that country.

The main limitation concerning this goal is that, at the moment, one third of the US population cannot benefit from broadband Internet. In my opinion, most of this would be in sparsely-populated rural areas.

Need for universal Internet service similar to what is required for the telephone

In the US, the universal landline telephone service (private phone with directories for all households, plus commonly-accessible public payphones) is provided by the local incumbent telephony service provider, with the costs paid for by a levy on all telephone services in that country.

Part of the plan would be to release money from Universal Service Fund which is funded by the aforementioned levy to fund a universal broadband service.

Need for highly-competitive service with barriers to entry taken down

Part of this same requirement also includes a highly-competitive service in all markets with any and all barriers to competition taken down. This is in a similar manner to what has happened with the local “dial-tone” phone service in the US and other countries where this same service can be provided by competing service providers.

Coverage improvements

The improvement to universal Internet service goals will also lead to coverage improvements. This may not be an issue with most of the USA because of the country being densely populated but will be of concern with places like Alaska. Of course, there are rural patches within the contiguous 48 stats where not many people are living and these will have to be serviced with proper broadband. This will be looked at with the improvements to the Universal Service Fund.

Similarly, this plan will also satisfy the desire to make sure that next-generation broadband service passes anchor institutions like schools, colleges, hospitals, libraries and the like. It also includes making sure that military bases have access to next-generation broadband.

Implementation

The issue of access to basic broadband Internet service by the poor is being dealt with. Here, the FCC are putting forward the idea of extending the scope of the Lifeline and Link-Up communications financial-assistance programs to include this level of Internet access.

It will also include opening up radio spectrum, most likely “digital dividend” TV spectrum, for use in providing wireless broadband service, especially to rural areas. This may also include competitive mobile wireless broadband in urban areas.

Another part of the program is to mandate cost-effective access to telecommunications infrastructure like telegraph poles, underground conduits, towers / building rooftops, land patches and the like. This includes a “dig-once” policy which allows multiple companies to use the same telegraph poles and underground conduits for their own wiring as well as commonly-known infrastructure details to facilitate efficient Internet-service rollout.

Net Neutrality

An issue that hasn’t been talked about in the Broadband Plan is the concept of Net Neutrality. This divisive issue concerns whether certain Internet services and applications have better throughput versus the idea of all Internet applications and services having equal access. It is also of importance whenever telephone and TV move to IP-based transmission and this concept would assure that competitive and complementary services can exist on the same pipe with proper quality of service. This subject also leads to:

Multi-Channel TV

The American populace has been disaffected by the way multi-channel TV, especially cable TV, has been handled by the service providers, which are mainly cable-TV monopolies like Comcast.

One main disaffection was that the set-top boxes are literally controlled by the multi-channel TV providers and customers cannot buy and install set-top boxes or similar devices from retail outlets. There have been attempts to achieve a customer-controlled level playing field for set-top-box supply such as the CableCARD system but the cable industry have frustrated these attempts with measures like requiring a cable-TV technician to visit the customer’s premises to supply the card.

Part of this plan is to require the supply of a broadcast-IP tuner gateway to be provided by the cable company and connected to the customer’s home network and these same customers connecting their own IP-based equipment to the same home network. Here, the main goal would be to provide a competitive program-navigation system for customers to benefit from.

Integration in US public life; and IT literacy

Another goal with the US National Broadband Program is to integrate the high-speed broadband service in to US public life such as providing access to “e-government” at all levels and integrating the service with public education for example.

The plan also includes IT awareness through the community, but as I have noticed, there will be people who will find technology hard to use and will need further assistance. This is exemplified by people who find operating consumer electronics very difficult and are likely to resist using devices like a set-top box beyond changing channels for example.

Summary

What this all leads to is that one of the cornerstones of the US National Broadband Plan is to liberate broadband Internet and multi-channel TV service in a similar way to what has happened to the US telephone service since the Carterfone Decision and the AT&T anti-trust investigation of the late 70s.

One common reality is that there are many farmers and small businesses, many of which this blog is targeted at, who need to be able to build their livelihoods up using this technology, such as to send media-rich emails or view / host media-rich Web pages as part of their business life. Eventually, IP-telephony technology will make voice and video communications much more affordable with these users thus putting them at a competitive level with city folk.

Similarly, there are people who live and work in the country either to keep these farms and small businesses going or to provide supporting services for the farmers and small-business owners out there. There is also the city folk who either own properties in the country that they use during holidays or just simply want to live in the country.

Here, these people need to be able to use the telecommunications abilities provided by high-speed Internet to maintain contact with people who live in their home city or elsewhere. Similarly, the high-speed Internet services will provide the ability to bring in entertainment without the people having to travel long distances to get that entertainment. As well, telemedicine will benefit from this technology by allowing specialised doctors and nurses placed in large towns to conduct observations on ill and convalescing patients who are located in rural areas, with only as much as low-skilled medical professionals like GPs or district nurses attending to the patient in these areas.

I have also lived for a while in the country and have experienced firsthand that people who live there often get second-rate treatment when it comes to utilities and telecommunications services. So that’s why I consider the issue of rural broadband access, especially as part of the universal broadband service, very important in this blog.

 Les Hautes-Pyrénées et le Finistère en haut et très haut débit – DegroupNews.com

From the horse’s mouth

Hautes-Pyrénées Conseil-Général

Press release

Brochure (PDF)

Finistère Conseil-Général

Press release

My Notes and Comments

Hautes-Pyrénées

In this mountainous département of France, there are plans to establish a fibre-optic backbone that will lead to an improvement in Internet service across this area.

The improvements will be in the form of improved ADSL service for more of the telephone exchanges, including “dégroupage” (local-loop unbundling) for competitive-service access as well as a fibre-optic uplink. It also includes “sub-loop access” where DSLAMs will be installed closer to customers’ premises for those customers that are far away from the exchanges, like farms or mountain properties. These improvements will allow the customers to have the same level of IPTV access as would be expected around France.

There will also be a WiMAX wireless broadband network with 58 stations that will be set up to cover areas that are not likely to have proper broadband service, with satellite coverage for the most difficult cases. This situation may be necessary for some of those properties that exist on the slopes of the Pyrenees.

The fibre-optic network will not just be for a backbone but will provide “next-generation broadband” for key areas such as public service, health, research and education as well as “communities of interest” for the département.

Finistère (Brittany)

This département. which covers the western-most tip of France, has a goal of achieving the minimum of 2Mbps throughout its area.

This will be achieved with a fibre optic backbone through that département. It will also mean that exchanges that service ADSL “dead-spots” can be lit up for ADSL. There is also the possibility of a 97-station WiMAX wireless-broadband network set up in this area.

Both areas

The “sub-loop access” effort that is being undertaken with the Hautes-Pyrénées project is impressive because it represents an effort to get the full-speed broadband to the customer’s front door. But I would also suggest that these efforts include checking for decaying wiring and other limitations that can impede ADSL performance.

Also, the fibre deployments should cover not just the key economic areas in the départements, but assure FTTH deployments in the cities where the key economic areas are, especially the residential parts of these cities. This can avoid the tendency to “redline” the towns when it comes to further investment in them. In the case of the Hautes-Pyrénées project, if a town is identified as being a ski resort, it should be looked at in the context of full fibre deployment so that the small businesses in that area which service the snowfield traffic can gain as much benefit as the big businesses in the cities.

My comments and summary

The European Commission are looking in to the idea of a standard for baseline broadband Internet service across the European Union. This is based on certain factors where the UK’s fixed broadband coverage is 99% whereas the average across the European Union is 93% with the EU’s rural areas clocking in at 77%. In my opinion, these figures don’t quote a minimum service speed “at the door” for any of the ADSL services.

The issues they were raising include:

• competitive service provision to European-Union standards, especially in rural areas
• access to the Internet service by disadvantaged groups such as disabled people, people on low means and people who are in remote areas
• Minimum service speed
• How should the universal service be funded
• Should the standard be determined by the European-Union nations themselves or by the European Commission in Brussels

Competitive Service Provision

I had used the DegroupNews website to observe how ADSL Internet service was being provided through France, and that there were many service providers in the population-dense areas whereas the population-sparse areas were serviced by one operator. A very good example of this was the département of Alpes-Maritimes (16) which has the cities of Nice and Cannes. Here, all the exchanges covering areas near the seaboard had many operators, with those big resort cities had many operators whereas the towns in the Alps had just one operator.

If you don’t have the same level of competitive service in a geographic area as you do in another geographic area, there is an increased likelihood of the dominant operator providing poor service quality or taking time to roll out service and technology improvements to that area.

Disadvantaged groups

A common issue that may be raised would be provision of broadband service to disadvantaged groups like the disabled, people on low incomes and people who live in remote areas. The cost of providing computer-usage-aids to disabled people is reducing because of various imperatives like the ageing population, civil-rights measures that include disability access, increased use of standard hardware / software interfaces and easy-to-implement software modifications. This group of users, along with the elderly, may also benefit from having broadband service included in to communications-access welfare measures like telephony-service benefits that are part of pensions and benefits.

This heading also includes economically-disadvantaged groups such as the unemployed or those on low income. It should also include provisions to prohibit service providers from “redlining” service out of economically-disadvantaged areas in a similar pattern to what happened in major cities in the USA through the 40s to the 60s. As well, there may be issues raised about minimum bandwidth to be made available for “social” or “low-cost” private services as well as the provision of public-access facilities in the form of “cybercafé-style” terminals and/or Wi-Fi hotspots; and cost-effective broadband service for community organisations.

It also includes providing broadband Internet service to remote communities, whether through a wireless technology like WiMAX; extending wired technology to these communities or a mixture of both methods. This will also encompass the issue of providing any extra consumer-premises hardware that is needed to receive broadband under these conditions. 

The standard network speed

An issue that is also being raised is what should be the defined headline speed for the universal service. Some countries may run on either 512kbps or 1Mbps for the standard speed but the UK is preferring to call 2Mbps as the standard for universal broadband service. As well, the European Commission are showing a preference for a 2Mbps service as the baseline standard.

Funding of the universal broadband service

The question of funding the costs of meeting universal broadband service targets is a similar one to how the cost of providing universal telephone service was met. Here, there isn’t an established broadband Internet service provider in the same way that there was an established telephone service provider. This is although in most European countries, the established telephone service provider such as the “PTTs” or the telephone spinoffs such as British Telecom or France Télécom ran a basic online service in the form of a “viewdata” service and had established their own retail ISP services.

One method that may be considered easy would be for the established ISP to bear the costs themselves and end up charging steep prices for discretionary services like what has happened with the established telephone services. On the other hand, there could be a universal-service fund similar to what is established in the USA for the provision of the universal telephone service. This could be funded by all Internet providers through a levy charged to all customers’ services which the UK was proposing or a turnover-based tax, or simply the national government or European Commission to offset this through line-item spending.

A similar argument that may be raised is whether the nations should fund the universal service themselves or rely on the powers-that-be in Brussels to manage the funding.

Should the standard be determined at national level or European-Union level

This issue is being raised because some countries in the European Union, most notably the UK, France and Germany have made headlong progress in achieving the goal of the universal broadband Internet service. Some countries, such as the UK, have also achieved highly-ambitious standards like 2Mbps as the baseline speed.

The national vs European-level determination may affect whether countries are able to compete more easily in the European single market and whether an advanced country should be “pegged down” by lower baseline standards that may be determined to accommodate countries with not-so-advanced Internet infrastructure or expectations.

Conclusion

Other countries and country groups that are outside the remit of the European Union should observe what is being decided in Brussels for the universal broadband Internet service so they can know what is expected for such a basic level of service and what factors should be looked at when determining this expectation.

Advocacy site

Final Third First blog

My Comments on this campaign

There have been steps taken in the UK to “get broadband to the farm gate” but there are still a lot of questions concerning how this is going on.  The main issue being raised regarding rural broadband in the UK is lack of “proper access”. IMHO, this would mean “at the door” access speeds that match service-package “headline speeds” for mid-tier ADSL packages.

Previously, I had blogged about rural broadband not just being about planting a DSLAM in to a rural telephone exchange and providing a backhaul to one or more Internet services. There is a lot more that needs to be looked at in this context, such as the quality of the telephone wiring from the exchanges to the properties. The act of planting a DSLAM in the telephone exchange may provide close to headline-speed DSL to every one of those fixed telephone lines in the built-up area such as a hamlet or village. Then you have the issue of “clapped-out” telephone lines servicing the rural properties that limits DSL performance to these properties. Other factors also include a failure to use the options that are part of the ADSL2 standard to “push out” the signal over long distances.

I would therefore recommend a gradual but prompt process of renewing and reorganising telephone lines for particular geographic areas as users register interest in broadband Internet in their areas of residence. This may also include investigating the use of ADSL repeater setups and similar “push-out” hardware setups. I would also look at the idea of deploying fibre-based Internet like Vitesse did in Birch Green, Bramfield, Hertingfordbury and Stapleford in Hertfordshird (UK), whether directly “to the door” or as part of a backbone to copper-based runs.

AAPT launches no limit broadband plan | The Australian

No cap on downloads as AAPT’s truly unlimited internet sets new standard

From the horse’s mouth

AAPT Plan Information Page – AAPT Entertainment Bundle with 24/7 Unlimited Broadband

AAPT Press Release

My comments on this scenario

Anyone who has used broadband Internet in Australia would be aware that all of the services have a usage limit and if you go past this limit, you would either have your Internet service throttled to a very low bandwidth rate or pay for the extra bandwidth used. Some service providers have modified these plans to allow for peak / off-peak limits with separate metering and a higher limit for off-peak hours. This idea is also being investigated in the US by cable companies, especially Comcast, as a way of shaping Internet traffic, mainly to keep IP-based independent video traffic off their networks.

Now AAPT have offered a $A99.95 residential broadband plan that is in the same vein as US or European Internet service plans i.e. it has no usage limits. This has now become an attempt to “one-up” everybody else in the Australian market. This firm had introduced plans with off-peak hours that were limit-free but this has become the most bold act that any major Australian ISP had offered.

This has happened even though Telstra and Optus had recently revised their plans to permit larger usage allowances due to the increased bandwidth available for international Internet traffic to Australia. Other issues that may have encouraged this include use of IP-based entertainment services like Internet radio and IPTV / video-on-demand; as well as the up-and-coming National Broadband Network.

It will be interesting to see what happens further with this deal – whether AAPT rolls it out on to other residential and/or small-business plans and whether other major-league ISPs will roll out “limit-free-all-day” plans and whether these will be offered across the board.

My comments about this article, including facts that I have translated from the article

This article appeared in DegroupNews (France’s home networking and IT portal) close to when Switzerland was announcing the rollout of their very-high-speed FTTH Internet service. This service is intended to start appearing through that country this year and is intended to be a multi-network setup where different provider groups can use their own fibre cluster like in France.

The article was stating that 71% of households in that country had the broadband “hot and cold running Internet” either through ADSL or cable technology. It also stated that most households were opting for “mid-tier” plans which would yield 2-10Mbps and that the market placed value on quality of service. There was also less likelihood for households to “jump ship” between the ISPs.

But there are some questions worth asking about this situation. One was whether the merger between Orange-Suisse and Sunrise was likely to have impact on the Swiss Internet market as in effect on prices or quality of service.

The other question that sorely needs to be answered is whether the rural neighbourhoods including those charming mountainside chalets are part of the 71% of households that have broadband Internet. This includes whether the rural services are being provided at the rated speeds that the customers agreed on. This rural-access issue has always been raised by me in this blog because it is too easy for an ISP or carrier to install a DSLAM in the rural telephone exchange and establish the Internet backbone yet forget to check on the quality of the telephone lines to the customers. This could lead to customers missing out on broadband Internet or receiving below-par service.

These facts can be easily skewed by the size of the country, its population and the size of that country’s urban areas compared to the size of a larger country like France, Germany, UK, the US or Australia. But it is worth noting what has happened in Switzerland which is a predominantly mountainous country, when factoring the provision of Internet service in to hilly areas.

L’ADSL social, bientôt une réalité ? – DegroupNews.com (France – French language)

My comments and summary on this topic

The French government have taken a few positive steps in subsidising broadband Internet access to poorer communities by encouraging the provision of “tarifs sociaux” or “social tariffs”.

Through France Télécom, they are running a broadband plan of €6.00 per month for 43,000 of the most disadvantaged households rather than the traditional basic plan of €16.00 per month. The government are also looking at subsidising ADSL-based “triple-play” plans to the tune of €5-10 per month for poorer households based on a “social allocation” system. On the other hand, they will work with the industry to establish an industry-established “social fund” which can help with access-enablement programs.

They are describing it as a plan to end the social digital divide. But, in my opinion, there is still the issue of providing equipment of a reasonable standard to enable these programs. If the plan includes the price of any customer-premises equipment, the plan should include a router capable of 4 Ethernet ports and 802.11g WiFi access. Other issues that may need to worked on include whether the person has to supply their own computer or whether they could have access to modest equipment such as a netbook, nettop or low-end desktop or notebook for a low monthly fee. On the other hand, these people may end up with secondhand computer equipment that is supplied “as-is”.

As well, there would need to be some form of community assistance for people who are computer-illiterate. This includes help with the common computer skills such as sending and receiving emails, Web browsing, word processing and file management.

At least France has outlined some steps towards providing affordable Internet access to the poorer communities within the cities.

My comments on this topic

The steps that the Northern Ireland government are taking to meet the UK’s goals of achieving a baseline broadband standard of 2Mbps for rural areas and 10Mbps for urban areas by 2011 are at least a positive step in the right direction for affordable fast Internet for all. Yet there are certain questions that need to be answered regarding any of these ambitious service-improvement projects/

One issue that always perplexes me is whether rural end-users get at least 2Mbps at the door or is the throughput measured arbitrarily up the wire. This also includes the issue of phone-line quality in these rural areas because, as I have seen many times in these areas, the quality of broadband service, let alone dial-up modem service or even voice telephony isn’t consistent because of the older infrastructure that commonly exists in these areas. Some larger rural properties may have the main house set back from the point of entry for the telephone cable and it may be too easy to measure the ADSL throughput at that point, rather than at a phone point in the main house.

Another question is what qualifies as an urban area for applying the 10Mbps standard for minimum bandwidth. This can encompass situations such as the peripheral neighbourhoods of a large town or whenever more people move in to a smaller town that would have been deemed “rural” and this town grows significantly.

In the urban context, this standard needs to be “set in stone” in order to prevent “redlining-out” of neighbourhoods that are considered to be “poor” from the broadband service area.

At least this is in the right direction to helping Northern Ireland achieve the standard of broadband called for in the UK mainland.

Finland says that 1Mb broadband is a right, not a privilege | Engadget

Broadband a legal right from 2010 in Finland | ThinkBroadband

Applause For Finland: First Country To Make Broadband Access A Legal Right | TechCrunch

Le haut débit devient un droit fondamental en Finlande | DegroupNews (France – French language)

My comments on this step towards universal Internet access

Most countries who implement universal Internet access take it to a similar level to how electricity or telephone are provided to everyone. But Finland have done what would be typical of a progressive Scandinavian country with a tech economy. They have made this a legal right for Finnish inhabitants to have 1 Mbps broadband-grade “hot and cold running” Internet by July 2010 and the minimum to be raised 10Mbps to 2015.

This has put an impetus on the government to set up the necessary programs in an orderly manner rather than adopting a “Monte Carlo” approach to providing universal broadband Internet service. As well, Finland is setting themselves as an example to other states when it comes to providing universal broadband Internet and assuring its access by all citizens.

A lot of the blogosphere have made comments on this achievement by describing it as a right to download BitTorrents of movie and TV material but they don’t think of such concepts as triple-play or “over-the-top” video, improved telephony or the ability to run competitive business.

At least this is an example of a country being a “proving ground” for broadband Internet access being as much a protected right as running water.