Category: IP-based telecommunications

Dual-device videocalling–how about it?

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TV setups with large screens and powerful sound systems could also appeal to videocalls where many people wish to participate

A reality that is surfacing with online communications platforms is the fact that most of us prefer to operate these platforms from our smartphones or tablets. Typically we are more comfortable with using these devices as our core hubs for managing personal contacts and conversations.

But there are times when we want to use a large screen such as our main TV for group videocalls. Examples of this may include family conversations with loved ones separated by distance, more so during special occasions like birthdays, Thanksgiving or Christmas. In the business context, there is the desire for two or more of us to engage in video conferences with business partners, suppliers, customers or employees separated by distance. For example, a lawyer and their client could be talking with someone who is selling their business as part of assessing the validity of that potential purchase.

Old lady making a video call at the dinner table press picture courtesy of NBNCo

This is more so when there is that family special moment

But most of the smart-TV and set-top platforms haven’t been engineered to work with the plethora of online-communications platforms that are out there. This is although Skype attempted to get this happening with various smart-TV and set-top platform vendors to allow the smart TV to serve as a Skype-based group videophone once you purchased and connected a Webcam accessory supplied by the manufacturer.

The Skype situation required users to log in to the Skype client on their TV or video device along with buying and installing a camera kit that worked with the TV. This was a case of entering credentials or searching for contacts using a “pick-and-choose” or SMS-style text-entry method which could lead to mistakes. This is compared to where most of us were more comfortable with performing these tasks on our smartphones or tablets because of a touchscreen keyboard or hardware keyboard accessory that made text entry easier.

Apple TV 4th Generation press picture courtesy of Apple

An Apple TV or Chromecast that has the software support for and is connected to a Webcam could simplify this process and place the focus on the smartphone as a control surface for videocalls

The goal I am outlining here is for one to be able to use a smart TV or network-connected video peripheral equipped with a Webcam-type camera device, along with their mobile device, all connected to the same home network and Internet connection to establish or continue a videocall on the TV’s large screen. Such a goal would be to implement the large-screen TV with its built-in speakers or connected sound system along with the Webcam as the videocalling-equivalent of the speakerphone we use for group or “conference” telephone calls when multiple people at either end want to participate in the call.

Set-top devices designed to work with platform mobile devices

A very strong reality that is surfacing for interlinking TVs and mobile devices is the use of a network-enabled video peripheral that provides a video link between the mobile device and video peripheral via one’s home network.

One of these devices is the Apple TV which works with iOS devices thanks to Apple AirPlay while the other is the Google Chromecast that works with Android devices. Both of these video devices can connect to your home network via Wi-Fi wireless or Ethernet with the Apple TV offering the latter option out of the box and the Chromecast offering it as an add-on option. As well, the Chromecast’s functionality is being integrated in to various newer smart TVs and video peripherals under the “Google Cast” or “Chromecast” feature name.

Is there a need for this functionality?

As I have said earlier on, the main usage driver for this functionality would be to place a group videocall where multiple people at the one location want to communicate with another . The classic examples would be for families communicating with distant relatives or businesses placing conference calls that involve multiple decision makers with two or more of these participants at one of the locations.

Social networks and mobile messaging

Most of the mobile messaging platforms offer some form of videocalling capability

In most cases, the “over-the-top” communications platforms like Facetime, Skype, Viber, Facebook Messenger and WhatsApp are primarily operated using the native mobile client app or the functionality that is part of the mobile platform. This way of managing videocalls appeals to most users because of access to the user’s own contact directory that exists on their device along with the handheld nature of the typical smartphone that appeals to this activity.

It is also worth knowing that some, if not all, of the “over-the-top” communications platforms will offer a “conference call” or “three-way call” function as part of their feature set, extending it to videocalls in at least the business-focused variants. This is where you could have multiple callers from different locations take part in the same conversation. Such setups would typically show the “other” callers as part of a multiple-picture “mosaic” on the screen. Here, the large screen can come in handy with seeing the multiple callers at once.

How is this achieved at the moment?

At the moment, these set-top platforms haven’t been engineered to allow for group videocalling and users would have to invoke screen-mirroring functionality on their mobile devices once they logically associate them with the video endpoint devices. Then they would have to position their mobile device on or in front of the TV so the other side can see your group, something which can be very precarious at times.

How could Apple, Google and co improve on this state of affairs?

Apple TV - Mirroring on - iPad

Should this still be the way to make group videocalls on your Apple TV or Chromecast?

Apple and Google could improve on their AirPlay and Chromecast platforms to provide an andio-video-data feed from the video peripheral to the mobile device using that peripheral. This would work in tandem with a companion Webcam/microphone accessory that can be installed on the TV and connected to the set-top device. For example, Apple could offer a Webcam for the latest generation Apple TV as an “MFi” accessory like they do with the game controllers that enable it to be a games console.

When users associate their mobile devices with a suitably-equipped Apple TV / Chromecast device that supports this enhancement, the communications apps on their phone detect the camera and microphone connected to the video peripheral. The user would then be able to see the camera offered as an alternative camera choice while they are engaged in a videocall, along with the microphone and TV speaker offered as a “speakerphone” option.

What will this entail?

It may require Apple and Google to write mobile endpoint software in to their iOS and Android operating systems to handle the return video feed and the existence of cameras connected to the Apple TV or Chromecast.

Similarly, the tvOS and Chromecast platforms will have to have extra endpoint software written for them while these devices would have to have hardware support for Webcam devices.

At the moment, the latest-generation Apple TV has a USB-C socket on it but this is just serving as a “service” port, but could be opened up as a peripheral port for wired MFi peripherals like a Webcam. Google uses a microUSB port on the Chromecast but this is primarily a power-supply and network-connection port. But they could, again, implement an “expansion module” that provides connectivity to a USB Webcam that is compliant to the USB Video and Audio device classes.

These situations could be answered through a subsequent hardware generation for each of the devices or, if the connections are software-addressable, a major-function firmware update could open up these connections for a camera.

As for application-level support, it may require that the extra camera connected to the Apple TV or Chromecast device be logically enumerated as another camera device by all smartphone apps that exploit the mobile phone’s cameras. The microphone in the camera and the TV’s speakers also would need to be enumerated as another communications-class audio device available to the communications apps. This kind of functionality could be implemented at operating-system level with very little work being asked of from third-party communications software developers.

User privacy can be assured through the same permissions-driven setup implemented in the platform’s app ecosystem that is implemented for access to the mobile device’s own camera and microphone. If users want to see this tightened, it could be feasible to require a separate permissions level for use of external cameras and audio-input devices. But users can simply physically disconnect the Webcam from the video peripheral device when they don’t intend to use it.

An alternative path for app-based connected-TV platforms

There is also an alternative path that smart-TV and set-top vendors could explore. Here, they could implement a universal network-based two-way video protocol that allows the smart TV or set-top device to serve as a large-screen video endpoint for the communications apps.

Similarly, a smart-TV / set-top applications platform could head down the path of using client-side applications that are focused for large-screen communications. This is in a similar vein to what was done for Skype by most smart-TV manufacturers, but the call-setup procedure can be simplified with the user operating their smartphone or tablet as the control surface for managing the call.

This could be invoked through techniques like DIAL (Discovery And Launch) that is used to permit mobile apps to discover large-screen “companion” apps on smart-TV or set-top devices in order to allow users to “throw” what they see on the mobile device to the large screen. As well, the connection to the user’s account could be managed through the use of a session-specific logical token established by the mobile device.

This concept can be taken further through the use of the TV screen as a display surface, typically for communications services’ messaging functions or to show incoming-call notifications.

Conclusion

What we still need to think of is to facilitate “dual-device” videocalling with the popular mobile platforms in order to simplify the task of establishing group videocalls using TVs and other large-screen display devices.

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WhatsApp to go native for regular computers

Article

Acer Switch Alpha 12 tablet press image courtesy of Acer

WhatsApp to work natively on your Windows 10 tablet

WhatsApp Has A New Desktop App For Windows And OS X | Engadget

From the horse’s mouth

WhatsApp

Blog Post

Download link

My Comments

I have provided some previous coverage about the issue of native client apps that run on desktop operating systems for messaging platforms. As I have highlighted in the article, I underscored the performance issue which will benefit heavy multitaskers and gamers, the ability to work tightly with the operating system’s functions and abilities and the existence of 2-in-1s and ultraportable computers as a viable alternative to mobile-platform tablets.

Apple MacBook Pro running MacOS X Mavericks - press picture courtesy of Apple

.. or your Apple Macintosh computer

The regular computer was the class of compute that benefited from the instant-messaging app but mobile-platform smartphones and tablets took over the role of personal-communications devices with the different messaging platform vendors focusing on these devices as their terminal of choice. Skype and Viber have kept the desktop (regular-computer) usage case alive and now Facebook offered a Windows 10 desktop native client for their Messenger platform.

WhatsApp Android screenshot courtesy of WhatsApp

for secure online communications so you don’t have to rely on your smartphone or tablet

Now WhatsApp have answered this call for their secure communications platform by offering native clients for the Windows (8+) and MacOS X (10.9 Mavericks + ). Like with Viber, these desktop native clients are pitched to be a secondary user interface for your WhatsApp account that is set up on your smartphone. This means that once you install WhatsApp on your Windows PC or Mac, you then have to bind the desktop app to your WhatsApp account by using your smartphone’s WhatsApp client to scan a QR code shown on your regular computer by the desktop WhatsApp client.

For WhatsApp users, using these native clients rather than the WhatsApp Web application means that you have the benefits of this platform on your regular computer without the unnecessary overhead that the typical desktop Web browser can impose on your session. Nor do you need to keep a Web-browser tab or session open for desktop-based WhatsApp communication.

This is a sign that regular desktop and laptop computer users, including multitaskers and gamers, are not being forgotten about when it comes to mobile messaging networks.

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Facebook Messenger goes native on Windows 10 desktop at last

Article

Facebook finally brings Messenger and Instagram apps to Windows 10 | CNet

Facebook Messenger for Windows 10 PC now live in the Windows Store | Windows Central

From the horse’s mouth

Facebook

Press Release

Windows Store link

My Comments

Facebook Messenger Windows 10 native client

Facebook Messenger – now native on Windows 10

Previously, I wrote about why desktop operating systems need to be supported with native-client apps for messaging platforms. Here I highlighted how the likes of ICQ, AOL Instant Messenger and Skype started off in the “regular-computer” / desktop operating system sphere and when the smartphones came on the scene, newer messaging platforms ended up being based on iOS and Android mobile platforms first.

Facebook Messenger Windows 10 live tile

Facebook Messenger live tile – now a message waiting indicator

The advantages that I highlighted included a stable client program that works tightly with the operating system; and the ability to work tightly with the operating system’s file-system. security and user-experience features extracting the maximum benefit from the user experience.

Now Facebook have answered this goal by providing a native client for Microsoft Windows 10 users, especially those of us using regular computers running this operating system.

Facebook Messenger Live Tile - Tablet mode

Facebook Messenger Live Tile – Tablet mode

This program ticks the boxes for a native client app by using its Notification Center to show incoming messages and chats; along with the ability to show messages as a Live Tile on your Start Menu. There is the ability to upload photos, videos and GIFs from your computer’s file system, which can be a bonus when you have downloaded your pictures from your good digital camera and worked on them using a good image-editing tool.

Of course, you have the features associated with your iOS-based or Android-based Facebook Messenger experience such as knowing when your correspondents are “up-to-date” with the conversation. As well, you have that similarly uncluttered experience which makes it easy to navigate your chats while it doesn’t take up much room on your screen when it is in the default windowed state.

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Popular Internet-based communications platforms to be secure

WhatsApp Android screenshot courtesy of WhatsApp

WhatsApp – the pioneer for security-focused online communications for consumers

Some of the popular over-the-top messaging and VoIP platforms are being equipped for personal privacy and security.

This was a feature typically pitched at high-stakes business users but is now being pitched at everyday consumers thanks to the saga occurring in the USA between FBI and Apple where the FBI were wanting the encrypted data held on a suspect’s iPhone.

At the moment, WhatsApp and Viber are offering secure-communications features but this could be rolled out by other messaging/VoIP/videocall platform vendors like Skype, Facebook or Apple. For that matter, WhatsApp have recently made their platform from a subscription-funded platform to a free-to-user platform. They will continue to raise money by offering business-focused WhatsApp communications services.

Platform-wide best-case encryption by default

One of the main features is platform-wide end-to-end encryption which is implemented to “best-case standards” by default.

This means that the data that represents your calls and messages is encrypted by the end devices. Along with that, the user’s public and private keys associated with the encryption algorithm don’t stay on the company’s servers, thus not being at risk of a subpoena or other court order or government mandate. Rather, these are created by the end-user’s device and kept there.

The reference to “best-case” operation in this situation is that if the users are communicating with the latest version of the software that supports newer encryption algorithms, these algorithms are used for the encryption process. This even applies to group conversations where the “best-case” encryption method is implemented if all the correspondents are using the client apps that support that algorithm.

Authentication of contacts and their devices

As part of key exchange between contacts, there is an emphasis on authenticating one’s contacts with some systems like WhatsApp preferring a “face-to-face” method or others like Viber requiring you to read and confirm a password during a call. The former method that WhatsApp implements is for you to scan a QR code

Here, this is about whether you are really talking with the user on their device, in order to circumvent situations like lost or stolen phones, users installing their SIM cards in different devices and “man-in-the-middle” attacks. It was highlighted in Graham Cluley’s blog article about improving your security with WhatsApp.

This will typically be highlighted through the use of an indicator in your contact list that shows if a contact has been authenticated or if they have switched devices.

Concealed text/image conversations

Viber - Hide This Chat

Viber with its ability to conceal a conversation

Viber introduced to their platform the ability for one to conceal a text/image conversation which can come in handy if you are exploiting their functionality to use tablets or regular computers as endpoints for Viber conversations.

Here, you can conceal the conversation so that others cannot see it unless they enter a user-set PIN or password. Situations where this can be necessary could include an innocuous activity like arranging that surprise event through a personal conversation held in a workplace to a traveller who leaves their iPad in their hotel room which can easily be visited by Housekeeping staff.

On the other hand, you could be able to specify whether a text/image chat is to be kept on each other’s devices or to disappear like what has been valued with Snapchat.

Features that could surface in the name of security

As other online-communications platforms jump on to the secure-communications bandwagon, there could be the rise of different features or variations on the above features.

For example, a communications-platform client could implement client-level user authentication where the software can be set up to require the user to log in to the client to start a conversation. Or the primary communications device like the smartphone has to be near a secondary communications client like a laptop before the user can run the software. This feature may be considered of importance with tablets and regular computers likely to be used by other users.

To some extent, an operating system that implements multiple-user operation could allow an online-communications client to switch user profiles and phone numbers so it works totally personally to the user.

There could be the ability for a user to mandate device-level authentication or encryption before a conversation takes place with a contact. This could allow for one to be sure they are talking to the right correspondent.

Other methods of verifying contacts and devices could surface such as the use of NFC “touch-and-go” or Bluetooth data exchange as a way of authenticating users’ devices. The software could also exploit other hardware or software “secure elements” like Trusted Platform Modules as an alternative to SIM cards for Wi-Fi-only tablets or regular computers.

This could even extend to such things as “trusted networks” or “trusted locations” where your caller can know that you are talking privately, based on factors like wireless-network parameters or proximity to particular Bluetooth devices.

Conclusion

What is now happening is that secure online conversations, once a feature that was enjoyed by big business and government, is now becoming available to every individual in the street for free. This allows them to have online conversations without being eavesdropped upon.

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An add-on microphone is available to turn existing headphones in to a headset

Article (Product Review)

Audiophiles Like Games, Too: Hands On With Antlion’s Detachable ModMic 4.0 | Tom’s Hardware

From the horse’s mouth

Antlion Audio

ModMic product page

My Comments

There are situations where we want to purpose a pair of good headphones like hi-fi-grade headphones to become a stereo headset with microphone. Here, you may want to use these “cans” for gaming or communications and they have a captive cable so you can’t install a microphone cable to use them as a headset. Similarly, you may have a wired stereo headset that has a broken mike but works well as headphones.

Antilion Audio has supplied an add-on boom microphone that clips to an existing pair of headphones using a magnetic clip that you fix to your headphones. The ModMic uses a long microphone cord to connect to your computer which would have to have a separate microphone jack. It can be adjusted to suit best sound pickup as with other boom-capable headsets.

If you deal with a laptop, tablet or other increasing number of devices that uses a four-conductor headset jack, you would need to purchase a headset Y-adaptor from an electronics store so you can use this same jack to connect your headphones and the ModMic to the device. Personally, I would like to see Antilion Audio offer a headset jack adaptor so you can use this mike and your cans with devices that have headset jacks.

At least this is a way to add another usage case to your good headphones whether for gaming or for communications setups that support HD Voice sound quality.

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Older people using the Internet to link with relatives and friends

Article

The rise of the ‘GranTechie’: closing the generational gap | NBN Press Releases

My Comments

Skype Android

Skype for Android – one of the popular videoconferencing clients

It is now being identified that older people are finding computers and the Internet as valuable communications tools.

One technology that has allowed for this is videocalling that has been facilitated by Skype and Facetime. Both these popular IP videocalling applications have been engineered for simplified operation such as not needing any setup or configuration as far as the network is concerned. As well, Apple baked Facetime in to newer versions of the iOS mobile platform and made sure it had hooks to the user’s contacts directory on their iPhone as well as providing integrated behaviours for this solution. Similarly, Skype is being written to take advantage of application-programming interfaces that the various platforms offer as regards with directory management and other things are concerned. As well, there are smart-TVs and video peripherals that can work as Skype videophones once you add a camera / microphone accessory. These have made the process of making and taking videocalls more simplified and task-focused.

Lenovo Yoga Tablet 2 tablet

The Lenovo Yoga Tablet 2 tablet – good for Skyping to relatives

As the article has said, the main driver with this is for people and families to communicate with relatives and friends who are separated by distance. An example of this that I have seen for myself was seeing a friend of mine in an armchair at home using their iPhone to engage in a long Facetime videocall conversation with another interstate friend who had a young child. Here, she talked to that friend’s child as though she and the child were in the same room. Similarly, an Italian who is my barber and whose computer I regularly support also makes use of Skype to keep in touch with his family in Italy.

Old lady making a video call at the dinner table press picture courtesy of NBNCo

A video call at the dining table

Other technologies that were being embraced were Facebook and email as ways to share messages and photos. They were also raising the issue of the Internet being used to allow this kind of connection on a highly-frequent basis such as every week. The article also highlighted the smartphone and tablet as an enabling form factor due to their highly-portable nature – they can use these devices from where they are highly comfortable as I have cited before. In some cases, it has become possible to show the distant relative around the house simply by carrying one of these devices around during the videocall.

A technique worth investigating and showing to older people and their families is the use of Dropbox and similar services as a way to distribute high-resolution photos and video footage in a manner that allows the relatives to “take it further” like creating high-resolution prints. I highlighted this in an article about making Dropbox and similar services work with a DLNA-capable NAS highlighting the applications like printing, showing on a DLNA-capable TV, or maintaining occasion-based photo/video content pools consisting of images contributed by many people.

What has been shown in the article is that a killer application has been identified for personal-computing and Internet technology amongst a certain class of users. This killer application is for older people to use this technology to maintain contact with distant relatives and friends in an improved manner.

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You can deregister iMessage if you move away from your iPhone

Article

iMessage deregister Webpage

Deregister iMessage from your number without your iPhone

Apple finally offers an easy solution to its missing text message problem | Engadget

From the horse’s mouth

Apple

Deregister iMessage site

My Comments

If you are moving towards another non-Apple platform for your smartphone or have decided to change your mobile phone number, you may run into issues with Apple’s iMessage “over-the-top” message service which you used as your enhanced messaging service with iOS.

The default setup for iMessage is to route all your regular inbound and outbound SMS and MMS traffic via this service. This can cause problems with you or your contacts not receiving messages if you are moving off the iPhone platform or phantom messages coming through from your old number when you are changing phone numbers.

To deal with this problem, you would typically use the iPhone’s Settings control panel to deactivate iMessage and is something you may have to do before you move off to the other platform or arrange to have your mobile number changed by your carrier.

On the other hand, Apple has provided an answer for those of us who have done the switchover without deactivating iMessage on the iPhone. This can happen when you are in a hurry to switch over or have your mobile service immediately provisioned on your new non-Apple phone.

Here, you visit a page on their Website and key in your mobile phone number to deregister it from iMessage. You will receive a “confirmation number” on your new phone as an SMS, which you then subsequently key in to the Website to set this deregistration in stone. If this doesn’t work, you may have to contact Apple’s technical support to make sure this happens. You may also have to contact Apple’s technical support if you are not receiving SMS or MMS messages on your iPhone after a number change.

This doesn’t affect other iOS or Mac OS X devices that use iMessage because these work on your Apple ID (email address) as being your iMessage address. It primarily detaches your existing mobile number from your Apple ID as an iMessage address.

It could be improved by providing iMessage management through an Apple-hosted Web dashboard that allows you to do things like deregister your phone number or manually add, change or delete phone numbers associated with your iMessage service. This can be of importance with situations like travellers and expats who use SIM cards from providers local to where they are travelling in order to dodge roaming fees or have local-mobile-number presence.

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Using Skype for chat during your favourite PC games

Article – From the horse’s mouth

You can use a regular communications tool for in-game chat

You can use a regular communications tool for in-game chat

Skype

How to use Skype for desktop Gaming

My Comments

Some of us may want to use Skype or similar online communications tools to chat with fellow games players when we play games on our regular computers.

There are some reasons where the software for in-game chat functionality can be difficult to set up and manage and the conversations on most in-game text / voice-chat functions is like a simple party line where everyone and his dog can join in uninvited. This opens the door to Internet trolls and other miscreants who can upset your gaming sessions.

To my knowledge, Skype is the only program that can support group text and voice communication. On the other hand, other online-communications software like Viber, Lync and Pidgin offers varying levels of functionality to allow your gaming clan to chat together. Most will offer group-based text chat with some offering group-based voice chat. But what is common with Skype, Viber and their peers is that you chat with those participants whom you and your mates invite.

Skype with uncluttered Modern user interface

Skype – an important part of a gamer’s arsenal

For Skype, you would need to have the latest version of Skype running on your Windows, Macintosh or Linux computer. Then, set up and test your wired or Bluetooth headset to make sure it is working properly with Skype if you want to have voice calls. You do the similar procedure with Viber or other communications software. With your Bluetooth headset, you would need to use the “Hands Free Profile” function for the voice communications and if you are using a stereo Bluetooth headset or Bluetooth headphone audio adaptor like the Sony SBH-52, you may want to make sure that the sound device that your game uses for effects and music is the Bluetooth Headphones or A2DP device if you want others around you not to be hearing the game effects or repeated music loops.

Create a group-chat session by dragging the friends, teammates and others together. If you do want a group voice call, you can create this with Skype but avoid the temptation to create a video call because this takes up the bandwidth.

Then you minimise Skype or your other communications software and start your game. Make sure that other unnecessary programs aren’t running while you are playing so you can dedicate your computer’s resources to the gameplay and communications.  If you are running a multi-screen setup, you may find that you could run text-chats on one of the screens.

Using a regular Internet-communications service rather a game-hosted Internet service gives you that advantage to have better control over how the peer-to-peer games banter turns out so you can all get the most out of the game.

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Skype to work on concurrent notification annoyances

Article

Skype Just Fixed the Single Most Annoying Thing About Notifications | Gizmodo

From the horse’s mouth

Skype

Blog Post

My Comments

Skype with uncluttered Modern user interface

If you work with Skype on your Windows tablet, your Android smartphone doesn’t beep when your Skype correspondent replies

A common annoyance with instant messaging or social-networking usage is all your devices beeping and lighting up when your correspondent replies to you while you are chatting with them. This is typically because most of us want to install native client-side applications for our favourite instant-messaging services and social networks on each of our devices and have them logged in to the services at the same time.

Skype are tackling this in an application-wide manner by determine which actual Skype client you are actually interacting with at a particular time during a conversation. This then allows the service to mute all other Skype apps that are currently logged in to reduce this problem when it comes to your text messages.

The behaviour will return to normal when you aren’t interacting with Skype or when a call notification comes in so you don’t miss conversation opportunities. A question that can be raised with this functionality is what if you want to “jump” from one device to another such as to instigate your text conversation on your laptop but want to continue it on your tablet which you use while lying on the couch. Here, if you are starting a reply on the second device such as the tablet in the above situation, the app  on the second device should detect the activity and enable its audio prompts.

It may be easy to think of having platform-wide methods of detecting actual interaction so as to, for example, squelch other devices’ alert sounds when you are chatting. But this would have to be achieved on an application level with the application’s server or host knowing which device you are interacting with when you operating that device due to the requirement to work in a cross-platform environment.

At least Skype have answered a situation that ICQ and other instant-messaging systems haven’t anticipated – one owning many different devices for surfing the Internet and having them monitor instant-messaging services.

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Unlimited calls to France from Australia like they have with that “box” there

Article – From the horse’s mouth

Telstra

Product Page

My Comments

Telstra T-logo courtesy of Telstra Corporation AustraliaThose of you who regularly follow HomeNetworking01.info have seen me draw attention to various “triple-play” plans being offered by Orange, Free. SFR & co in France as part of my coverage on the competitive telecommunications and Internet-service market there.

Most of these plans offer a landline telephony component with unlimited national calling and international calling to various countries, mostly Western Europe, France’s “Outre-Mer” regions and the main business hubs of the world like USA,  Depending on the plan and the carrier, these may be for landlines only or both landline and mobile numbers for some destinations.

Telstra have now provided a “bolt-on” option for home landline customers where they can have unlimited calling to various overseas destinations. Here, you could call all regular landlines and mobiles in France and the USA while you could call regular landlines only in Germany, Italy, UK and New Zealand on this plan for AUD$15 per month.

At the moment, this is targeted mainly at home users with a regular Telstra landline but could be expanded to small businesses who make regular overseas calls such as dealing with overseas suppliers. It is a service that I would see pleasing a lot of the expats out there who want to call home regularly.

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