Category: Network Printers and All-in-ones

Creating “download-to-print” material for a distributed-printing campaign

Brother HL-L8350CDW colour laser printer

Brother HL-L8350CDW colour laser printer – could work with “download-to-print” campaigns

Increasingly, it is becoming feasible to turn out flyers and other print-ready material that can be printed on a distributed basis. That is where people can use their own inkjet or laser printers to turn out the material, underscoring the role of these printers as a small-business short-run printing press, or deliver it to a print shop for higher-capacity better-quality printouts. For that matter, the big office-supply-store chains like Office Depot, Staples and Officeworks do this kind of printing for reasonable prices.

Churches and similar organisations can use this method as a way to distribute documents like monthly calendars because the congregants can turn them out using their own printers and pin it up on the fridge. Similarly, the Country Fire Authority used “download-to-print” as a campaign tool in their fight against the reduction of the volunteer firefighters’ role in this fire service.

How do you achieve this?

But how do you do this? Here, you author your document to a known common paper size using your favourite word-processing, desktop-publishing or presentation software and when it is finished and approved, you export it as a PDF file. This file is then placed on your Website for your supporters to download then print or take to a print shop.

Brother HL-3075CW colour LED printer control panel detail

You can print PDF documents from a lot of printers’ control panels

This is because the Adobe PDF file format has become the de-facto “electronic hard copy” format and most print shops and copy shops can print from this format. Most printers like a lot of the equipment reviewed on this Website have the ability to print from PDF files held on a USB memory key or similar storage medium just by you selecting the document using the machine’s control panel.

You can use this procedure with email-based campaigns by attaching the PDF file to the email or providing a link to the PDF file on your Website in the email. Here, you need to be sure that the PDF file is a properly-formed PDF file because malformed PDF files can be used to transport malware.

What paper sizes to use

If you are in a country that uses the ISO 216 “A” series of paper sizes such as A3, A4 or A5, the job is made much easier. It is because this paper standard implements what is known as the “silver rectangle” which has the aspect ratio of 1:1.4142135 (square root of 2), thus allowing you to print on a page size smaller or larger in the series than what it was authored for. Here, you can get away with authoring a document for an A4 sheet yet it turns out properly on the large A3 sheet or smaller A5 sheet. This will also appeal because an increasing number of office inkjet printers, especially from Brother, are offering A3 printing.

Countries like the USA may require you to author the document for the targeted paper size like the common Letter paper size. On the other hand, you may have to have a Ledger or Tabloid paper size for something that is to be large or “half-letter” for something that is to be smaller than Letter.

The DL and similar paper sizes are hard to print from an office printer because most of these printers and the PDF software don’t readily support multiple-copies-on-one-sheet or require the operator to perform a lot of trial and error to print these sizes. These are best turned out by a print shop who can then print and cut the documents. On the other hand, you may have to engage staff or volunteers to cut out the documents and this can take a fair bit of time especially with odd-shaped documents.

Use of colour in your campaign

An issue that may crop up with your “download-to-print” effort is the ability to print colour. This will be of concern if one or more people are using monochrome laser printers to turn out their documents.

Here, your goal is to turn out a “best-case” document that looks the part in colour but yields a high-quality black-and-white output when you use that mono laser printer. This is similar to what was achieved for TV through the early years while colour TV came on the scene – the picture had to look adequate on a black-and-white set while being able to look the part on a colour set.

This may not be of concern with documents that are primarily text-based and you use colour to highlight certain words, but if you are using background graphics like photos to decorate the page, make sure that you have good contrast especially around text. You could configure your colour printer’s driver to print the document in greyscale to see how it will look when you print it on a monochrome printer.


Once you know how to choose the proper page size for the “download-to-print” documents and can turn them out as PDF files, you can easily establish that distributed printing campaign whether participants use their office printer or ask a print shop or the local office-supply store to turn out the documents.

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Product Review – Brother ADS-2800W network document scanner

Previously, I reviewed the Brother PDS-6000 sheet-fed document scanner which scans both sides of a document at once very quickly. This model connects directly to a host computer and would work with most document-management software. Now Brother have released the ADS-2800W which is a network-capable sheet-fed document scanner that allows you to direct a scanning job to a computer or a file server / NAS, and this is the machine that I am reviewing now.


There are some more expensive variants of this network document scanner that can scan at higher speeds but I am reviewing the entry-level model.

Brother ADS-2800W network document scanner

Scan Scan to Connection

600 dpi

Single-pass Auto-duplex

USB Mass-Storage

CIFS/FTP/HTTP network storage

Online Services

SMTP E-mail

USB 3.0


802.11g/n Wi-Fi

The scanner itself


Brother ADS-2800W document scanner document path

Single-pass document scan, easy to service if anything goes wrong

Brother have avoided the tendency to create a separate setup regime for the ADS-2800W network document scanner, which will be a bonus if you have stuck with this brand for your multifunction printer. Here, the software interface both at the scanner and at the computer are very similar and you can even use the ControlCenter 4 software to process your documents.

Brother ADS-2800W network document scanner Wi-Fi connectivity

Wi-Fi connectivity

It was simple to connect this scanner to the home network although I used the Ethernet connection which is what I would prefer for normally-sessile devices. Here, it can be connected to a Wi-Fi wireless network segment or a wired Ethernet network segment (which also works with a HomePlug network segment) with the former network type working properly if nearer the wireless router. Personally, I would recommend that you use the wired network (Ethernet or HomePlug) at your home or office as I would recommend for sessile equipment.

Walk-up and mobile operation

Brother ADS-2800W network document scanner - Web services

It scans directly to Dropbox

There is the ability to use a Web-based interface to set the Brother ADS-2800W network scanner to be able to scan to a computer, file server or NAS without the need to run a scan monitor on that computer. Here, the unit deposits the files to a known directory on the destination device in a predetermined form. As well, it can be set up to “scan and send” where it can send a document via SMTP-based email.

It also exploits the Brother Web Connect infrastructure to allow you to enrol it with Evernote, OneDrive, Dropbox, Facebook and other online services so you can use them as a destination for your scanned documents. You can also scan documents and images to your mobile device as long as you run the Brother iPrint&Scan mobile app, which is how I scanned some snapshots to be destined to Dropbox. An improvement I would like to have would be to see the scanned picture appear on the scanner’s screen so you can have the picture or document the correct way up.

Computer-based operation

The fact that this scanner makes use of Brother’s ControlCenter 4 software and uses the same scan monitor if you are running a Brother MFC alongside it means that you are not having to install extra software on your computer. When I ran the CD to install the drivers because I had issues with the Website, the installer detected the existence of the driver software associated with Brother printers and effectively updated the scan monitor to work with this scanner.

I even had the software set up so that blank pages were skipped even though the Brother scanner scanned both sides of the document when I was handling regular documents. This allowed for a single-side document to be worked on yet be ready to scan double-sided documents when dealing with “print-sign-scan-send” documents.

Scanning results

The Brother ADS-2800W network document scanner, like its stablemate the PDS-6000 implements a straight-through document feed which makes the scanning job quick but is kind to the documents because there is no curved path involved.

A job that I have been putting the Brother ADS-2800W network document scanner to over the past week is to scan a collection of snapshots due to the passing of someone whom I knew well. Here, I had set the Brother scanner to scan at the normal-for-35mm-snapshots “10x15cm” size with a resolution of 600dpi and fed the minilab prints in vertically. The document scanner had turned out the high-quality images while it was able to handle small batches of prints at a time like as though I was handling a multiple-page document. But I would like to see a “photo-optimised” scanning profile that copes with the glossy snapshots and works at a high resolution. As well, there could be the ability to determine whether a photo has a landscape or portrait orientation.

I had found that a bit of dust had ruined a scan of a photo and it was a cinch to remove that bit of dust from the scan head simply by opening up the scanner so I can see the scan heads. Then I was able to blow off the dust from the scan heads.

When I scanned a regular “print-sign-scan-send” document, the Brother ADS-2800W scanner made light work of this job and turned out the right number of pages based on what was marked. This avoided the creation of a 2-page PDF for a document that was written on one side only.

Limitations and points of improvement

A feature that would benefit the Brother sheet-fed document scanners, especially the network-capable units, would be to have functionality that gains the best out of photo scanning. This could be in the form of a “photo-optimised” high-resolution scan mode for scanning snapshots and / or a transparent-media scan mode with negative conversion for scanning film strips such as negatives.


I would recommend the Brother ADS-2800W network sheet-fed document scanner as a network-focused high-speed document-scanning solution especially if you want a high-speed dedicated-purpose scanner that can work independent of a regular computer.

For example, this could work well if you destine documents to the like of Evernote or Dropbox or to a NAS. Similarly, if you are wanting to get that hard copy document to be able to be viewed on something like an iPad, the Brother ADS-2800W and its peers can do the job properly.

But these devices would earn their keep if you scan many documents rather than the occasional few documents that have few pages and I would see it perform well with most businesses including tax agents who scan the receipts that are part of their clients’ “shoeboxes”.

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Product Review–Brother PJ-773 Wireless Mobile Thermal Printer


I am reviewing the Brother PJ-773 PocketJet wireless mobile thermal printer which is a highly-compact wireless-network-capable mobile printer. It is also the first mobile printer that I have reviewed that can work with a Wi-Fi network rather than having to be connected to the host computer for it to work. There wasn’t even a need for me to install or plug in a network adaptor for this functionality to come about.

This mobile printer implements direct-thermal printing technology that was initially used by fax machines to turn out incoming faxes. But Brother has rebuilt their faith in this technology for on-the-road transactional printing by using thermal-printing paper that is better than those rolls of thermal paper used with those fax machines.

Brother PocketJet PJ-773 Wireless Mobile Thermal Printer

Print Paper Trays Connection
B/W A4 single-sheet USB 3.0
Direct Thermal A4 paper roll with roll attachment 802.11g/n Wi-Fi wireless



The machine’s standard price: AUD$879

Optional Extras:

DC car charger (cigar lighter): AUD$49.00

DC car charger (direct wire): AUD$49.00

Carry Case and roll holder – rugged design: AUD$99.00

Rubber carry case: – rugged design: AUD$39.00

Vinyl carry pouch: AUD$19.00

Car mount with roll holder: AUD$199

Paper Guide – cut sheets: AUD$69

Paper Guide – paper rolls: AUD$69.00

Thermal paper

Standard A4 thermal paper (100 sheets): AUD$19

20-year A4 thermal paper (100 sheets): AUD$24

A4 perforated thermal roll (100 pages per roll, 6 rolls): AUD$89

A4 thermal roll (15m per roll, 6 rolls): AUD$99

The printer itself

Brother PJ-773 Wireless Mobile Thermal Printer printing

Brother PJ-773 turning out a document – the printing side is on the back of the paper

The Brother PJ-773 Pocket-Jet wireless mobile thermal printer is based on direct-thermal printing technology which was first implemented in a mobile-printing scenario by Pentax when they released the PocketJet mobile printer in the early 1990s as laptops were becoming more common. Here, this printer used the typical fax paper which was ubiquitous then as its printing medium while being a compact printing device.

But Brother had purchased Pentax’s printing assets including the PocketJet thermal-printing technology in 2008 and started to use their branding in 2009on the PJ-5 series of these printers. Then they started to apply their innovations when they manufactured the PJ-6 series of these printers.

Here, this printer is slightly wider than the narrow edge of an A4 or Letter sheet of paper but as thick as a bar of Toblerone chocolate. This means that you could easily stash it in your laptop bag without it taking up much room.


Brother PJ-773 Wireless Mobile Thermal Printer right hand side connections

USB and power sockets on the right side of the printer

The Brother PJ-773 printer is capable of operating on a lithium-ion battery pack or on an external power supply which would be the supplied AC adaptor. But you can purchase through Brother one of two DC adaptors that allow you to use it in your vehicle – one that plugs in to the vehicle’s cigar-lighter socket and one that is capable of being directly wired to the vehicle’s electrical-accessories wiring.

I have set up the Brother PJ-773 thermal mobile printer with my regular Windows computer and used software that was downloaded from Brother’s Website rather than the CD-supplied software. This software worked properly first time and found the printer over the USB connection.

Wi-Fi setup

Brother PJ-773 Wireless Mobile thermal printer printing mechanism

Very small print mechanism due to thermal printing technology

The Brother PJ-773 printer is capable of being set up to work with a Wi-Fi network. This means that it can either work as its own Wi-Fi access point or it can be part of a small Wi-Fi network or a large enterprise-grade Wi-Fi network. It also is future-proof where you can use the printer with an IPv6 network which is becoming the way to go.

You have to configure it for your network by connecting it to a regular Windows or Macintosh computer via USB and running the USB Device Settings Tool program. The only exception is if you are connecting the printer to a Wi-Fi router or access point that uses WPS “push-to-connect” setup where you hold down the Wi-Fi button on the printer for 5 seconds to instigate this setup routine at the printer.

This also applies if you wish to switch your Brother PJ-773 printer between using an existing Wi-Fi network or creating its own Wi-Fi network. Here, you have to determine whether to use “Wireless Direct” for the printer to be its own access point or “Infrastructure” for it to be a part of an existing network.


Brother PJ-773 Wireless Mobile Thermal Printer alongside Windows test printout that it printed

Slightly smaller than the A4 printed page that it turns out

The Brother PJ-773 had worked properly with Windows 10 and with Android using both the Mopria printing abilities and the Brother iPront&Scan printing app. The latter situation may not work properly if you are using the Wireless Direct printing setup because the Android iPront&Scan software is dependent on an Internet connection for rasterising the documents for printing.

If you want to see the document come out more sharply, you may have to increase the density settings in the driver or app to see something darker.

I completed a document-copy test involving a multifunction printer to see how documents would turn out when copied using one of these printers. This included whether the thermal paper used for this printer would misfeed through an automatic document feeder which is common with multifunction printers offered to the business market. The reason I performed thsi test is because one could copy or scan a “print-and-sign” document as part of their workflow, such as to scan an invoice or repair quote for tax or insurance purposes; and is being underscored by the common “print, sign, scan, email” workflow underscored with the Internet and email.

Here,  I used the previously-reviewed Brother MFC-J5720DW business multi-function inkjet printer to perform these tests and printed the document using default settings for the PJ-773 and copied it using the default settings for the MFC-J5720DW. The thermal-paper original passed through the automatic document feeder on the multifunction without any problems while I found that a standard text document could copy properly on default settings. With some documents, you may have to increase the copy density on the MFC or copier if they come out a bit pale.

Limitations and Points Of Improvement

The Brother PJ-773 Wireless Mobile Thermal Printer could benefit from improvements as far as Wi-Fi setup is concerned.

Firstly, it could benefit from a hardware switch on the printer itself that allows you to select between Infrastructure or Wireless-Direct operation so you can have it work with an existing wireless network or as its own network without having to go through the rigmarole of connecting it to a regular computer via USB and running a configuration app to perform this switchover.

As well, it could support a “wireless repeater” mode like some mobile NAS units such as the WD MyPassport Wireless mobile NAS so you can have access to an Internet-supporting Wi-Fi network and the printer’s access point network at the same time. For setup in Wireless Direct mode, the Brother PJ-773 could implement WPS-PBC “push-to-connect” as a way of establishing a connection between it and a Windows or Android client device.

Brother could improve on the Pocket Jet direct-thermal printing platform by supporting duplex printing with suitable double-sided paper. This can appeal to applications where you need to turn out a 2-page document without needing to feed through two sheets of paper.

Conclusion and Placement Notes

I find that the Brother PJ-773 Wireless Mobile Thermal Printer earns its keep with basic “on-the-road” transactional printing from both regular computers and mobile devices. This is more so if you are turning out a receipt, invoice or similar document which only covers up to two A4 or letter pages. You may have to use the paper-roll kit of you expect to torn out a document with many pages at a time.

For best results, I would recommend thay you run the printer with the image density setting on 6 or 8. Here, you can have documents that last a long time and can be copied easily on most multi-function printers without any need to configure them. You could use the premium “20-year” paper to turn out legal-requirement documents such as safety and compliance certificates associated with installation work, or for tax invoices in those jurisdictions where you have to keep tax documents for over five years.

Similarly, it may be worth bargaining in the cut-sheet paper guide if you expect to use your Brother PJ-773 to frequently print multi-page documents. Buying the ruggedised carry case with integrated roll-paper holder may make for a practical no-fuss “ready-to-print” option for your briefcase.

On the other hand, you may have to use a Canon or HP mobile inkjet printer if you are expecting to turn out many pages at a time and place emphasis on on-demand colour or greyscale printing such as printing of photos, or you value a choice of media for “on-the-road” applications.

Therefore I would consider the Brother PJ-773 Wireless Mobile Thermal Printer as a tool for tradesmen and other mobile workers to have in their mobile office.

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Product Review–Brother DCP-J562DW Inkjet Multifunction Printer


I am reviewing Brother’s DCP-J562DW network multifunction printer which is their latest in their lineup of compact entry-level multifunction printers.

This printer is the  successor to the previously-reviewed Brother DCP-J552DW printer and uses the same inks as the MFC-J5720DW and other Brother printers released this year. There is a fax-equipped variant in the form of the MFC-J680DW which can serve well as a replacement for that old thermal-transfer fax machine that you use at home.

Photo – Insert high-resolution photo of product INLINE

Brother DCP-J562DW multifunction printer positioning image


Print Scan Copy Paper Trays Connections
Colour Colour Colour / B/W 1 x A4
1 x 4×6” photo
USB 2.0
Piezoelectric Ink-jet Resolution ID copy
Optimised book copy
Manual Bypass 802.11g/n Wi-Fi wireless
Auto-duplex multi-purpose tray Others out of box or option
List IPv6 for all machines that can work on an IPv6 network



DCP-J562DW: AUD$129

MFC-J680DW (fax-equipped): AUD$159

Inks and Toners

Standard High-Capacity
Price Pages Price Pages
Black  AUD$33.95 300  AUD$46.45 550
Cyan  AUD$19.45 300  AUD$30.50 550
Magenta  AUD$19.45 300  AUD$30.50 550
Yellow  AUD$19.45 300  AUD$30.50 550


The printer itself

At first glance, the Brother DCP-J562DW appears to be a compact printer and I even found that it is slightly deeper than an A4 page positioned vertically and has a footprint that is slightly smaller than an A3 page. This would place it in a similar league to the original HP Envy printers when it comes to how much bench space it would occupy.


The Brother DCP-J562DW printer can connect directly to your computer via USB or to your home network via Wi-Fi wireless. Like most of Brother’s inkjet printers, the USB cable is snaked around to a port within the printer rather than an ordinary USB port on the back. I was so amazed about how reliable it is when handling the wireless connection especially if it is placed at the fringe of your home network’s Wi-Fi coverage.

Paper handling

The Brother DCP-J562DW uses the traditional paper-feed arrangement rather than the newer landscape paper feed. There is also a bypass slot for you to put gloss paper in the back of the printer but this requires you to use one sheet at a time.

It is also worth knowing that there is a mezzanine drawer in the paper cassette so you can load a small stack of 4”x6” snapshot paper or index cards. This is pitched more at householders that want to print out snapshots from their phones or digital cameras,

Walk-up functions

The control panel clicks to the chosen operating angle yet can be folded back without you needing to operate a latch to do so. This makes for a simplified operation experience that suits most users, especially older users who may find operating these latches difficult.

I have copied a few documents including some pages from books and this printer has turned them out relatively accurately. Like most scanners, it still has a problem with newsprint by causing the “other side” of the newsprint and other thin paper to come through in the copy. The lid is hinged in such a way as to allow you to copy bound documents easily without these documents slipping or the document’s binding being damaged.

It can be difficult to gain access to the “advanced copy” functions because you have to select the functions under the “Options” menu. Here, the printer could implement one-touch access to some of these functions like what is achieved with some of the models that are higher up in the range.

There is also the ability to print from or scan to a memory card courtesy of a memory-card slot located on the left of the display behind a flap.

As for online services, the Brother DCP-J562DW supports mobile and online service in a similar manner to what the rest of Brother’s network-capable printers offer. This includes print from and scan to the popular online services, Apple AirPrint, Google; and these services can allow multiple-user enrollment as I have previously mentioned with similar products

Computer functions

Normally, when I review a printer, I try to download the software from the manufacturer’s Website. This is to obtain the latest code and also to find out how well it installs if you are loading it on to a computer that isn’t equipped with an optical drive. Here, I needed to use the supplied CD because the downloadable software came through with file-inconsistency errors for the compressed “file of files”. An alternative way to go about this would be for the installation software to be kept on the printer and for users to download it via a machine-hosted Web page for network setups or a USB Mass-Storage Device for local-connection setups.

Once I had got the driver software in to my computer, the user interface was very consistent and similar with other Brother printers. The ControlCenter scan application could benefit from a few tweaks such as being able to split and merge documents and could even support “poster-style” scanning.

Print speed and quality

The Brother DCP-J562DW turns out sharp printouts as expected for a typical home inkjet printer and the printout speed is similar for that kind of product.

The photo quality is very similar to the Brother MFC-J5720DW stablemate which uses the same print engine, with the proper contrast, brightness and definition. But the colour saturation was reduced and the skin tones in the group photograph came across more natural rather than being redder. This is a situation that I still find Brother working hard at where HP, Canon and Epson are “running ahead” with printers that are pitched for “photo-grade” printing, especially when these brands use extra colours like “photo black” or “grey” along with the standard colours.

The improvements that Brother had done with keeping a stable Wi-Fi connection have allowed this printer to turn out larger print runs even though it is on the edge of a wireless home network.

Limitations and Points Of Improvement

This printer has Wi-Fi as its only connection to the network which is a trend affecting low-end personal/home multifunction printers and their network connectivity. But I would like to still see an Ethernet connection, even as a user-installable aftermarket option, or integrated HomePlug AV500 / AV2 powerline network functionality so as to cater for difficult setups.

Personally, I would like to have all the Brother inkjet printers that are based on a particular engine or design and use a particular ink-cartridge range use all of the ink cartridge sizes that are in that range. This can reduce the need for you to think of particular cartridge sizes for particular printers especially if you purchase machines using that design.

Another feature I would like to see implemented across the board would be the landscape printing because this can lead towards a highly-compact printer that turns out the documents quickly.

Similarly, Brother could take a few cues from what HP had done with the Envy printers and the high-end Photosmart printers to design equipment that excels at aesthetics especially if they want to target such equipment for use in the main household living areas like the kitchen or family room.

Conclusion and Placement Notes

I would recommend the Brother DCP-J562DW inkjet multifunction printer or the MFC-J680DW fax-equipped variant as an option to seriously consider for a light-duty home printer.

One key application I would definitely place it for is a secondary printer to keep in the kitchen, the upstairs study or the bungalow (granny flat); or a machine that you give to your oldest child when they approach their senior secondary school or college years.

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Epson moves away from razor-and-blades model for selling printers


Epson EcoTank ET-L355 printer press picture courtesy of Epson Europe

Epson EcoTank ET-L355 printer

Epson: Cheap printers, expensive ink? Let’s turn that upside down | The Register

From the horse’s mouth

Epson UK

Product Page

Press Release

Epson USA

Product Page

My Comments

Epson is running a lineup of inkjet printers that break the rule of how inkjet printers are sold. Typically these printers are sold at a cheap price with the cost made up in how much you pay for the consumables.

But this lineup of piezo inkjet printers is sold at a premium and comes with 2 years worth of ink along with high-capacity ink tanks. The desktop printers use a box on the side for housing the ink tanks and use a similar pipe system to recent HP OfficeJet, Brother and other Epson printers. It is also driven by Epson’s experience in industrial inkjet printing presses and wide-format printers.

Epson EcoTank ET-L555 office printer press picture courtesy of Epson Europe

Epson EcoTank ET-L555 office printer

Models already available in the UK sell at £299.99 including VAT for the premium ET-L555 office model that has an automatic document feeder and £219.99 for the home model without the automatic document feeder. The ET-2500 will go for US$379 while the ET-4550 which has all the features will go for US$499 in the US.

Personally, I would like to see Epson offer the EcoTank or SuperTank high-capacity printing as a user-installable option for some regular office inkjet printers so that those of us who want to push these printers as short-run printing presses can do so.

Similarly, using the EcoTank system along with quality-optimised printing for promotional material could raise the concept of having that desktop printer earn its keep as an organisational short-run printing press. Oh yeah, you should know where to obtain replacement ink for these printers and refill their ink tanks promptly to avoid airlocks.

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Expecting your printer to be the home or small business printing press? What does it need?

This is an updated version of the article I had published in February 2012

Most small organisations such as micro-businesses and other small businesses will place an expectation on desktop-style computer printers to be used as an “organisational short-run printing press”.

HP OfficeJet Pro 8600a Plus all-in-one printer

HP OfficeJet Pro 8600 Series – a desktop multifunction printer that has been pitched as something that can turn out flyers and brochures

This expectation has been brought around through the availability of software with varying levels of desktop-publishing functionality at prices most people and small business can afford. This ranges from software in a typical office-software package offering elementary desktop publishing functionality like Microsoft Word and PowerPoint, through to dedicated mid-tier desktop publishing software of the Microsoft Publisher class that is at a price most people can afford and is easy to understand.

The same expectation has been underscored by the various printer manufacturers with their recent desktop-printer designs, especially with the high-end business models of their product range like HP’s OfficeJet Pro lineup. Here, they are bringing printing abilities, output speeds and document quality associated with workgroup-grade freestanding printers to this class of printer with such examples as Brother offering business-grade desktop inkjet multifunctions that can turn out A3 documents.

It has been underscored in the advertising that these printer manufacturers provide and is more evident with Websites and, especially, TV commercials that are run on prime-time TV which reaches most consumers more easily. Examples include a recent Canon TV commercial for their PIXMA printers, HP’s website for their OfficeJet Pro inkjet printers highlighting their prowess with turning out brochures, or Brother underscoring their business printers’ prowess with desktop publishing through a series of TV commercials.

What features does it need to have?

High-yield printing

HP OfficeJet 6700 Premium front-load ink cartridges

The printer should have separate colour ink cartridges and be able to accept high-yield cartridges

It should be feasible for customers to purchase high-yield ink or toner cartridges as an option for the printer alongside the standard-yield cartridges. Some vendors like Brother are known to offer “super-high-yield” cartridges for some of their printers alongside the high-yield and standard-yield cartridges. This is more important for inkjet machines because the ink cartridges are typically very small and aren’t able to hold a lot of ink.

It is worth noting that most of the equipment pitched at business users like the HP OfficeJet Pro 8600 will typically have the larger-capacity ink or toner cartridges even for their standard-yield variants and have a higher duty cycle therefore being able to do this kind of work.

As well, you should prefer to use an inkjet printer that uses individually-replaceable ink tanks for each colour. These printers also become more cost-effective to run because you only need to replace the colours that you run out of when you run out of them.

The print mechanism has to be able to support large print runs without failing mid-job. This includes having it perform advanced printing functionalities like auto-duplex or use of anciliary trays. It also has to work reliably with jobs that are based around media other than regular paper.

Automatic duplexing

This brings me to automatic duplexing. An increasing number of home-office printers and small-business printers are being equipped with an automatic duplex mechanism so that the unit can print on both sides of the paper. This is usually to permit you to save paper but people may find this function useful for turning out booklets, brochures, greeting cards and the like where they want to print on both sides of the paper. For that matter, most of these printers have a “booklet printing” function built in to their driver software where they can use the duplex functionality to turn out booklets such as a four-page booklet on one sheet of paper. Similarly, automatic duplexing may come in handy for making flyers and signage that is to be seen on both sides such as a sign that is fixed to a window, or a sign used in a freestanding sign holder.

Brother MFC-J5720DW colour inkjet printer

A Brother desktop printer that can print on A3 paper

A common problem with some of these mechanisms is that they don’t print to the narrow edge of Letter or A4 paper during a duplex print run especially if the paper size determined in the driver software or print job doesn’t match the paper in the printer. The problem has been more so with most Hewlett-Packard inkjet printers except the OfficeJet Pro 8600, which was pitched as a brochure-printing machine. This can cause problems with registration shifting or a requirement to have large margins on the document. Some Canon printers such as the PIXMA MX-870 have improved automatic duplex mechanisms that can work to the edge of the paper.

In the same case, you may find that some automatic duplexers may have problems with page registration. That is where the page is lined up properly on both sides of the paper and can be of concern if you are turning out work like luggage tags, door hangers or bookmarks where it is critical to have the back of the document lined up with the front of the document. You can work around this by allowing a margin on both sides of the design.

Another problem is that there is a time penalty of up to 15 seconds per page with inkjet printers when they use automatic duplexing with this happening when the front side of the document is being printed. This is to allow the ink to dry on the front side of the paper before the printer draws the paper in to print on the back and is being reduced with newer equipment that uses quick-drying ink.

Another limitation that I have found with automatic duplexers is that they don’t handle card stock or similar paper easily because they have to turn the paper around one or more rollers. Here, you may have to use manual duplexing where you reinsert the work in the machine with the other side facing the print head to print it double-sided.

Issues concerning use of the printer

Special printing media requirements

Plastic-based media

Plastic-based media like overhead-projector transparencies, back-print film and vinyl stickers / decals have special requirements when it comes to printing them on your printer.

They range from being able to “hold” ink that is sprayed on to them by the inkjet process or passing through a heat-based printing process such as the xerographic process used in laser and LED printers.

Laser printers and special media
Brother HL-L8350CDW colour laser printer

Brother HL-L8350CDW colour laser printer

If you use a laser printer, you need to use laser-optimised media for plastic-based media and stickers. This is because the printed documents have to pass through “fuser rollers” that are heated at a very high temperature in order to melt the toner on to the media. This can be a problem with the adhesive and plastic backing associated with stickers or the plastic media melting inside the machine and causing damage that is costly in both money and serviceability terms.

It also can extend to glossy or silk-look “presentation / brochure” paper which uses some form of glazing to provide the sheen, and this can cause problems with different printers.

So you have to use special media that is designed for laser-printer or xerographic photocopier use. This media is designed to work at very high temperatures so it can pass through the hot fuser rollers without damaging the printer.  Some of the media that is made by particular printer manufacturers is designed for the printers made by that manufacturer and, in some cases, printers based on a certain print-engine type. This is due to the manufacturer knowing the operating temperature for the printers in question.

But there are some kinds of special media that is made by third parties and pitched at a range of printers offered by many different manufacturers. Some of these also may be available under the private labels that different stationers and office-supply stores use. For example, Avery make a large range of laser labels that are compatible with most laser printers that are in circulation nowadays.

Inkjet-compliant plastic media

To get best results out of inkjet printers with plastic media, you have to use inkjet-optimised plastic media that has a rough surface on the printed side. This is to catch the droplets left by the inkjet printer as part of its printing process and avoid the ink smearing over the medium as it passes through the printer or is handled by the user.

As well, you will need to set the printer’s driver software to work with “overhead transparencies” or “back print film” when you print to plastic media. This is to allow the printer to optimise its printing process for the media such as slowing the print-head action so as to make sure the ink ends up properly on the medium.

When you load the media, you have to make sure that the rough “printing” side faces the print head as it feeds through the printer. This may be harder to understand with Hewlett-Packard and Brother printers because they use a U-shaped paper-feed path and eject the printed document above the paper storage trays. Here, you would have to put the media in with the rough side facing down when loading the printer.

Card stock, art board and similarly-thick media

Brother HL-L8350CDW colour laser printer special-media tray

“Manual-bypass” special media tray in a colour laser printer

Another medium that may prove itself to be difficult for desktop printers is art board, card stock and similarly-thick papers. Most of these papers can cause problems with printers that implement any paper path that has a U-turn in it like most desktop printers.

Here, you may have to use a “straight-through” paper path on them for these papers to work properly and use manual duplexing if you are printing on both sides. Most inkjet multifunction printers have a rear-mounted multifunction tray where you load this paper while laser printers will require you to use a “manual bypass” tray or slot at the front as the loading tray and have a drop-down door at the rear as the output tray.

Increasingly, budget and some midrange printers will have a limit on the number of sheets of paper that you can load through this way with some of them even requiring you to load one sheet at a time in to the printer.  This can be an inconvenience to you if you are turning out multiple copies of the same document.

Use your printer or outsource your printing for that print run

HP LaserJet Pro 400 Series colour laser printer

HP LaserJet Pro 400 Series colour laser printer

The main question that a lot of users will end up asking will be whether to have the print runs made by an outside printing house or print the documents with their printer. Some of you may prefer to outsource your printing rather than use your printer especially with public-facing documents like brochures and flyers. This is because the print shop that you use has better equipment than what you would have and it is increasingly true of large office-supply chains like Office Depot, Officeworks or Staples who provide on-site printing and copying facilities.

I have talked with two men who pastor churches with medium-sized congregations about this issue through the time I was reviewing the Brother MFC-J5720DW desktop inkjet multifunction printer. This is a class of user who could be tempted to use one of these printers to turn out flyers and tracts as a way to make the offering dollar go further. One of these men, who happens to be my pastor, raised the issue of output quality from outsourced work versus work turned out on one of these printers and remarked that the outsourced work is of much better quality. The other pastor raised the fact that these printers wouldn’t work well for turning out large print runs like what would be expected for promoting an upcoming special event at the church.

Brother MFC-J6720DW A3 inkjet multifunction printer

Brother MFC-J6720DW A3 desktop inkjet multifunction printer

One factor to consider is how many copies you will be eventually needing for your design. If you are turning out up to 20 to 40 copies of your design at a time, you can get by with using your machine. If you end up running more than that, you would need to outsource your printing. This is because of the cost of ink and paper involved in the large print runs, the costs associated with the wear and tear on your machine and the time it takes to run the large print jobs on the typical home-office or small-business printer. This last factor will be of importance with fax-enabled printers serving as fax machines that have to be ready to receive faxes or printers that are required to turn out hard copy as part of business processes.

Another factor worth considering is how often your design is likely to change. This also includes situations where you want to adopt a “print-as-needed” policy such as to run a small-enough quantity of flyers for an appearance like a house inspection. If the design is likely to change frequently or be suited to an occasion, you may have to use your printer for the short runs or outsource larger runs to a print shop that supports quick-turnaround printing such as a copy shop that relies on inkjet or xerographic technology or a printing house that uses digital presses.

Examples of this may include a café, restaurant or bar turning out menus or drinks lists that are centred around particular food and drink specials, a church or funeral home turning out an order-of-service for a particular occasion or an estate agent or auctioneer running flyers about the property that they are auctionning to hand out to customers.

Other factors worth considering include the printing cost per copy if you are intending to use a premium paper stock like coated paper, glossy paper or art board when you are wanting that special look for your public-facing documents.It also includes using finished-document page sizes and forms that are out of the ordinary document-paper sizes like A4 or Letter.  Here, you may have to factor in any extra handling that you our your staff may have to do for manual duplexing or cutting to small sizes.

It is worth knowing that your machine would keep its worth in the equation as part of the design-approval process before you commit to having them printed. This is where you would be turning out proofs so you are sure they are what you want them to be; or to turn out short “test-runs” to assess the effectiveness of a design.

Your printer can also complement the print shop you use for outsourced printing by being able to provide short supplementary print runs of the final document on request. Here, you may want to:

  • do a preview run which you would give to special customers or partners while the main print run is being turned out;
  • turn out a short “infill run” of the documents when you find that you have run short of copies and you don’t want to commit to another large print run due to cost or turnaround-time reasons; or
  • want to keep some copies on hand and ready to distribute so you can get your campaign off the ground without waiting for the printing to be finished especially if you find that your print job has been delayed for some reason.


Here, small businesses can consider the use of a desktop printer as the “small-business printing press” if they know what their machine is capable of and they are using the right media for the job. This includes whether to work it hard on a large print job or assign the job to the local print shop.

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Product Review–Brother MFC-J5720DW Multifunction Inkjet Printer


I am reviewing the Brother MFC-J5720DW multifunction inkjet printer which is the second generation of Brother’s landscape-printing A4/Letter inkjet printers. It still has the compact form factor of these printers and can be set up to print on A3/Ledger paper by you either using the feed tray on the back of the printer or elongating one of the paper drawers.

IMG_2398 Brother MFC-J5720DW

Print Scan Copy Fax /
Paper Trays Connections
Colour Colour Colour / B/W Colour 2 x A4 USB 2.0
Piezoelectric ink-jet Resolution ID copy
Optimised book copy,
App-driven cropping
Super G3 Options Ethernet,
802.11g/n Wi-Fi
Auto-duplex Single-pass duplex ADF T.37, T.38, other email-based transmission and reception Multi-purpose tray – A3 IPv6 dual-stack



The machine’s standard price: AUD$299 Recommended Retail Price

Inks and Toners

Standard High-Capacity
Price Pages Price Pages
Black AUD$40.95 550 AUD$54.95 2400
Cyan AUD$26.95 550 AUD$31.95 1200
Magenta AUD$26.95 550 AUD$31.95 1200
Yellow AUD$26.95 550 AUD$31.95 1200


The printer itself

A highly compact printer

A highly compact printer

The Brother MFC-J5720DW and the MFC-J5320DW come across as being a highly compact printer that doesn’t take up much desk space. This is thanks to the landscape printing inkjet mechanism which works on the long edge of the sheet of A4 or Letter paper. It also lets them print on to A3 or Ledger paper which can come in handy with signs and other similar work.

The model I am reviewing is the MFC-J5370DW which has as its extra features a single-pass double-sided scanner as well as an extra tray whereas the cheaper MFC-J5320DW omits these features.


Up-front ink cartridges

Up-front ink cartridges

The printer is capable of being connected to a Wi-Fi wireless network with WPS setup or an Ethernet network and I chose the latter more for reliability and the fact that it is better to connect printers that are normally sessile to a network via a wired connectioni.e. Cat5 Ethernet, HomePlug AV or MoCA.

The printer, like other recent Brother inkjets, requires you to lift the lid to connect it to a computer or wired network. This can be confusing but allows you to have it tightly against a wall.

Everything about this printer was simple when it came to getting it going for the first time. This included installing ink cartridges which are located up front.

Walk-up functions

Loaded view - with document in ADF and printed output.

Loaded view – with document in ADF and printed output.

The copying function comes through easily because of the use of “one-touch” access to the common copying jobs. The copies come out very sharp and clear but you may miss a few millimetres at the edge and this shows up when I was doing a test ID-copy on a hotel keycard, and this can exasperate users who put documents to the edge to make sure they square up when copying off the platen. Even a duplex copy went according to plan with both sides coming through properly and quickly. Here it achieves the speed goal by scanning to memory before printing.

USB socket and SD card slot

USB socket and SD card slot

It has the card slots so you can quickly print from camera cards or USB thumbdrives if you just want that picture or document “there and then”.

It has access to mobile printing services like Google Cloud Print and Apple AirPrint along with the ability to print from online services like Dropbox, Evernote and Facebook. This is through an interface that Brother has set up for these devices and it allows you to have multiple accounts of the same service set up.

Computer functions

The driver software installed properly as long as you specified the model that was being installed and there was the “at-a-glance” layout for driver settings. They also use the ControlCenter scanner software which could benefit from the ability to reorder pages when you are scanning multiple documents or creating a “document-of-documents” PDF file.

Brother still maintains the ability to load ink cartridges from the front of the printer like they have done with most of their inkjet printers. This makes for an easy-to-use printer. The only let-down is that they are using newer cartridges which may be disappoint people who are upgrading from previous generations of Brother inkjet printer but have extra cartridges for their older equipment..

The multipurpose tray was a bit hard to use because of the effective availability of two trays as part if this tray. This can confuse anyone who wants to use the multipurpose tray to print a few sheets of paper.

Print Speed and Quality

I had this printer turn out a large report on both sides of the paper and it didn’t falter through the print job which is an example of a typical office print job. The landscape printing was able to help with improving the printing speed.

Regular documents came out of the Brother MFC-J5720DW with the same sharpness that is expected for office documents and this didn’t matter whether the printer was working single-sided or double-sided.

It comes across with the saturation for business graphics but could do a bit better when working with plain paper. This was from what I observed with a “carols by candlelight” bulletin for the church I go to and I showed my printout of that same bulletin to my pastor who had colour printouts of it done by a local Officeworks and he reckoned that it didn’t have the same as what they provided.

I printed out some test photographs on Kodak paper and had still noticed proper contrast, brightness and definition. But it still came across with a yellow tinge which may not play well with some pictures which may impair colour fidelity. This is although there is the strong colour saturation which may be desireable to make marketing materials “pop”. In my opinion, it is getting closer to the HP OfficeJet Pro 8600 Series but doesn’t overthrow it when it comes to a business inkjet printer that has marketing-collateral printing prowess.

Compared to the previous generation of Brother landscape-printing inkjet printers, the MFC-J5720DW and its peers have made better strides in print quality for photos and other similar material.

Limitations and Points Of Improvements

There are still some improvements that Brother could apply to the MFC-J5720DW and its peers.

One would be to improve the colour fidelity so that photos don’t come out with a heavy yellow tinge but come out with a proper amount of yellow. As well, Brother could still keep up the work with optimising their colour inkjet and laser printers to turn out the quality needed for them to become the short-run printing press for small organisations.

The mechanism can be improved by the use of an output shelf that isn’t integrated in to the paper cassette. This can allow for improvements like a self-retracting output shelf or one that comes out when a print job is being turned out.

Similarly, Brother could implement in to their business inkjet printers an A4 paper cassette which has a mezzanine shelf for 4”x6” paper like photo snapshots or index cards.

As for the on-machine user interface, it doesn’t come up to the standard of the MFC-L8850CDW colour laser multifunction which has a screen that is very large and useable or the HP business inkjets with their large touchscreens. Here, Brother could improve on this with a large LCD or OLED touchscreen for their inkjet printers. For that matter, printer manufacturers could try implementing OLED display technology on their printer’s control surface in a similar manner to what is being used on a lot of Android smartphones.

Conclusion and Placement Notes

I would consider the Brother MFC-J5720 multifunction inkjet printer as a all-round office printer for a home office or other small office. It can even satisfy short-run promotional printing needs very easily like turning out proofs or small infill jobs. If you want to save money and can do without the duplex scanning or second paper tray, the MFC-J5320 can satisfy your needs.

Update – Further conversation with a fellow user

After this review was published and I had promoted the review on LinkedIn, a church pastor had let me know that he had bought this same printer for his home office before I had run this review. I had subsequent conversation with him about his experience with this machine and he has enjoyed using it and took advantage of its A3-printing ability to turn out notices for his church’s noticeboard.

He found that it is of better value to use the higher-capacity cartridges especially if you are turning out a lot of A3 material. He also reckoned that the A3-printing feature would end up suiting small community organisations who need to print up material for their noticeboards.

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Product Review–Brother MFC-L8850CDW Colour Laser Multifunction Printer


I am reviewing the Brother MFC-L8850CDW colour laser multifunction printer which is positioned as the step-up model in Brother’s full-speed colour laser multifunction printer lineup. This model is based on their HL-L8350CDW colour laser printer and is equipped with single-pass duplex scanning and a wide range of copy, fax and scan features.

Brother MFC-L8850CDW colour laser multifunction printer

Print Scan Copy Fax /
Paper Trays Connections
Colour Colour Colour / B/W Colour 1 x A4 USB 2.0
Laser xerographic
2400dpi from platen ID copy
Optimised receipt copy, enlarged text copy
Super G3 Optional high-capacity paper tray Ethernet,
802.11g/n Wi-Fi
Auto-duplex Single-pass duplex ADF T.37 Internet fax, Scan-to-email multi-purpose tray IPv6



RRP: AUD$849

Optional Extras:

High-capacity paper tray: AUD$249

Inks and Toners

Standard High-Capacity
Price Pages Price Pages
Black AUD$109 2500 AUD$123.95 4500
Cyan AUD$109 1500 AUD$179.95 3500
Magenta AUD$109 1500 AUD$179.95 3500
Yellow AUD$109 1500 AUD$179.95 3500


Servicing and Other Parts (Laser Printers)

Price Pages
Drum Kit AUD$267.95 25000
Belt Kit AUD$179.95 50000
Wast Toner Kit AUD$29.95 50000

The printer itself

Brother MFC-L8850CDW colour laser multifunction printer

How the printer looks when it is used for any of these tasks

The Brother MFC-L8850CDW colour laser multifunction printer is based on the single-function Brother HL-L8350CDW colour laser printer and others in the series, thus sharing the same improved colour laser-printing technology as its single-function stablemate. This has all the same abilities like the quick page-turnout and the duplex printing that this series is known for where it appears to work on both sides of two pages at one time.

Like other Brother laser printers and multifunctions, this unit has serparately-replaceable components for the print engine such as the drum unit and belt unit. This means that you can gain a longer service life out of these machines and their parts and can factor in these costs over the lifetime of the unit while not paying too much every time you need to replace the toner. One perceived disadvantage may be that you may run in to print-quality and reliability issues when you are using a drum unit or belt unit that is near the end of its useful life.

Brother MFC-L8850CDW colour laser multifunction printer LCD touchscreen

Large LCD touchscreen

One feature I admire about the Brother MFC-L8850CDW multifunction printer is that it is equipped with a large LCD touchscreen that is its “walk-up” user interface. There is also a touch-operated keypad that lights up when you have to enter numbers in to the machine like dialling a fax number or determining the number of copies you can do.

Brother MFC-L8850CDW colour laser multifunction printer user interface

LCD touchscreen and numeric keypad that shows when it is needed

People who have eyesight difficulties may benefit from this because of the large display area and avoiding unnecessary user-interface clutter which is a problem with a lot of business-focused multifunction devices that are in circulation.The only niggle that some people will find with this display is that the clock display takes a few seconds to update when you “wake up” the machine to start using it.

The automatic document feeder is a single-pass duplex type which scans both sides of a document at once for such jobs as double-sided copying. If you have to deal with bound original documents, this lid can be lifted up at the sides so that it lies flat on the original documents.

It, like most of the recent Brother business multifunction printer range, can work as a colour Super-G3 fax machine with a regular telephone connection or can work as a T.37-compliant Internet fax machine. This includes the ability to work as an “Internet-fax off-ramp” where it can receive a fax from the Internet and send it along regular telephone lines to an ordinary fax machine. This feature is pitched at users who have multiple locations separated by long distances and want to avoid huge long-distance telephony bills for sending documents by fax.

Walk-up functions – can be started from printer’s control surface

Brother MFC-L8850CDW colour laser multifunction printer user interface

Task-specific copying options

This machine’s display leads to a simplified user interface that makes it easier for people to use it even if they haven’t used this model before. This is taken from the design cues used in today’s smartphones and tablets and you have such situations as function lists that scroll sideways and one-touch access to the common tasks.

When you copy documents with the Brother MFC-L8850CDW after not using it for a while, the unit will start scanning the originals to memory while the print engine warms up to start printing. This benefits such tasks as copying many pages from bound documents or simply to have the originals returned to whoever gave them to you.

The ID-copy function is, like on most recent Brother multifunction printers, still very simple to use because you don’t have to reposition the card when you flip it to copy the other side. On the other hand, if you line up any document to the edge of the glass surface, the printer clips a few millimetres from the edge of the document which can be of concern for those documents that are “worked to the edge”.

Brother MFC-L8850CDW colour laser multifunction printer app options

Task-specific apps now available

There are a variety of apps which provide extra functionality such as copying a section of text like a newspaper article. These apps also work alongside the popular online services like Dropbox, Facebook and Evernote so you can “scan to” these services. The Brother printer also supports the ability to print from these online services and the Brother Web Connect system allows multiple users to register their own accounts for each service on the same device. Furthermore, each user can protect their presence on these accounts using a PIN number.

The Brother MFC-L8850CDW does work with Brother’s iPrint&Scan mobile-printing software and the Apple AirPrint ecosystem to allow you to print from smartphones and tablets.

Computer functions

I downloaded the driver software for the Brother MFC-L8850CDW colour laser multifunction printer and had found it quick to install but you have to make sure you install the correct driver that pertains to the correct model of printer.

There is the “print-options at a glance” layout for specifying how the print job should be printed and you bring this option up when you click on the “Preferences” or “Properties” option when you specify your print job. This includes rough-previewing of how a duplex, booklet or “tiled” print-job should look like.

The Brother-supplied “ControlCenter4” scan software could benefit from direct access from the desktop rather than via the “Brother Tools” app and could allow you to organise the order of the scanned pages rather than having to delete then re-scan pages to achieve a particular page order for that PDF.

Print Quality and Useability

Like the Brother HL-L8350CDW colour laser printer I previously reviewed, the Brother MFC-L8850CDW multifunction implements the “drawer-style” of consumable loading. This is where you pull out the drum unit as if it is a drawer to change the toner cartridges. This also extends to access to the printer’s internals when you have to deal with paper jamming or similar situations.

The Brother colour laser multifunction has a 6-second delay till the first page comes out when it hasn’t been used for a while. This is something that has to be expected of laser printers because of the way the toner is “fixed” on to the paper using hot rollers.

It was able to competently turn out a large double-sided document properly and reliably, although there it does pause for a few seconds after 30 pages. It may be to receive more data bot also to keep the machine’s running temperature in check. Like the single-function HL-L8350CDW and its stablemates, this Brother printer can effectively “work” both sides of two sheets of paper during a duplex-printing job. This only works with jobs that you submit from the computer rather than any of the “walk-up” printing jobs.

I also had to run a batch of mailing labels on this printer and had a problem with the printer jamming. The large LCD screen showed clearly where to remove any jammed paper and this process didn’t involve groping around in dark places to remove that paper. Then I re-ran the job on some newer labels and had to make sure I was specifying labels rather than plain paper when doing this kind of run.

Limitations and Points Of Improvement

The copy and scan functions could benefit from additional optimised-copy / optimised-scan modes to suit working with thin paper or with bound materials like books. As well, the “app” functionality could also benefit from functions to turn out “pre-ruled paper” like ruled notepaper, graph paper, check lists and music staves similar to what has been offered by HP and Canon for their inkjet and laser printers.’

A problem that can occur when printing a single double-sided document is where the printed document “curls up” in the output bay. This may happen when you use the printer earlier on in its service life. As well, I would also like to see the “quick duplex-printing” functionality where these Brother colour laser printers effectively work both sides of two pages improved to work with jobs you specify from the control panel or for continual printing of many pages.

As for scanning, the Brother multifunction printers could have the scan head able to scan “to the edge” of the glass when scanning documents from the glass platen rather than the automatic document feeder. This is because most of us would line up documents against the edge of the glass when scanning them to achieve a good-quality scan.

Another features that would be nice to have would be the display clock being synced to an NTP time server and supporting local time zone rules like what happens with computers or mobile devices. This can avoid the need to set the clock every time daylight-saving time changes for example as well as a desire to have an accurate clock for fax logs, etc. There could be a menu option to allow the USB port to work as a “plug-and-charge” USB port when the printer is in sleep or hibernate mode as well as supporting 1 amp or 2.1 amps power at that port, so as to allow us to charge smartphones, tablets and their accessories from the printer’s USB port at all times.

Conclusion and Placement Notes

If you are considering a heavy-duty desktop multifunction colour laser printer for that office where you expect to yield a lot of colour documents, I would give the Brother MFC-L885CDW some serious consideration. This is more so if you also expect to include the idea of scanning one or more large runs of documents to PDF and want to get both sides at once.

You could even consider teaming this printer along with one of the Brother A3 single-tray inkjet multifunction printers to set up an “all-inclusive” desktop printing / scanning setup for your small business, home office or non-profit organisation. Here, this unit could handle most regular A4-based printing jobs while you could run the inkjet unit on A3 jobs or those jobs that require special inkjet-compliant media.

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Product Review–Brother HL-L8350CDW colour laser printer


I am reviewing the Brother HL-L8350CDW colour laser printer which is similar in capability to the HL-4150CDN and HL-4570CDW colour laser printers. This is the kind of printer one would consider as being useful for high-throughput printing of presentations and marketing collateral for a small business i.e. the organisational “short-run” printing press. The classic example of this would be a real-estate agent or auctioneer who has to turn out flyers that describe the property or goods that are for sale to hand to prospective purchasers when the property or auction lot is available for inspection. Or a church or funeral home could use these printers to bring colour in to those “order-of-service” cards or other similar short-run printing jobs.

There is a cheaper variant of this printer, known as the Brother HL-L8250CDN. This has a slower output speed and only has Ethernet as its network connection but is fast enough for most colour printing applications.

Brother HL-L8350CDW colour laser printer

Print Paper Trays Connections
Colour / B/W 1 x A4 USB 2.0
Laser xerographic Optional high-capacity A4 tray Ethernet,
802.11g/n Wi-Fi,
Wi-Fi Direct
Auto-duplex multi-purpose tray IPv6



Recommended Retail Price:

HL-L8250CDN: AUD$399

HL-L8350CDW: AUD$499

Optional Extras:

High-capacity paper tray: AUD$249

Inks and Toners

Standard High-Capacity
Price Pages Price Pages
Black AUD$109 2500 AUD$123.95 4500
Cyan AUD$109 1500 AUD$179.95 3500
Magenta AUD$109 1500 AUD$179.95 3500
Yellow AUD$109 1500 AUD$179.95 3500


Servicing and Other Parts (Laser Printers)

Price Pages
Drum Unit AUD$267.45 25000
Belt Unit AUD$179.95 50000
Waste Toner Unit AUD$29.95 50000

The printer itself


The Brother HL-L8350CDW printer is apparently easy to set up or prepare for transport compared to previous-generation Brother colour laser printers. Here, there isn’t a need to remove catches and other pieces to prepare the HL-J8350CDW for use. There isn’t also a need to prepare the printer’s print engine for transport such as installing special fittings if the machine needs to be transported.

Brother HL-L8350CDW colour laser printer toner cartridges and drum unit

Toner cartridges and drum unit as a drawer

Like the Brother HL-4150CDN, the HL-L8350CDW has the drum unit working effectively as a “drawer” when you have to change toners, which would make this process a lot more easier. As well, like all of the Brother printers or multi-function units that implement laser or LED xerographic technology, these use a print engine with running parts like the imaging drum and/or transfer belt that the user can separately replace, along with the option to purchase toner cartridges that have a higher yield. These features allow for the printers to be effectively cheap to keep going.

It is capable of being setup for an Ethernet of Wi-Fi wireless network or even supporting Wi-Fi Direct so you can print directly from your mobile device without the need for the printer to be connected to a network. But the Wi-FI Direct function cannot be operated at the same time as the printer being connected to your network.

There is the ability to set these printers up for advanced print jobs such as working with envelopes or thicker media. This is through a drop-down “manual-bypass” tray that accommodates up to 50 sheets of the media along with the back of the printer being able to be dropped down for “straight-path” printing of envelopes. This ability places the Brother HL-L8350CDW and its peers along with the higher-capacity monochrome laser printers at an advantage compared with cheaper Brother printers for working wiht special media.

Walk-up functions

Brother HL-L8350CDW colour laser printer USB walk-up socket

USB socket for plugging in USB flash drives

You can print PDF or similar files from a USB memory stick by plugging it in to a USB port on the front of the unit. One disadvantage here is that it is slower to turn out a 2-sided PDF print job which may come as a limitation when you want to turn out that flyer where the artwork is on a memory stick.

It is also worth knowing that the USB port can serve as a “walk-up” charging port for your smartphone or similar devices. The manual doesn’t seem to support this but I haven’t had error messages thrown up as a result of my charging of gadgets this way. This function even operates when the printer is in the “Sleep” mode or in active use. It doesn’t work this way in the “Deep Sleep” mode.

Computer functions

Brother HL-L8350CDW colour laser pritner control panel

Control panel

An issue with a lot of Brother printers is that they make one driver package for each model even though most or all models of a series have common abilities and features.  This can cause problems with installation especially over the network. Other than that, the software installation worked smoothly.

For printing, it took only a few seconds for the printer to “wake up” and turn out the first page of a job once you submitted it. This was from its “sleep” state. As for heat build-up, there wasn’t much of that during a small print run but it starts to occur through larger print runs say, for example, after 20 double-side pages are turned out. As well, the noise level is similar to what is expected for most laser printers and photocopiers.

The on-machine user interface is similar to the HL4150CDN’s user interface, which has the small LCD display and four-way arrow keys. This doesn’t have the ability to show up how much toner is currently available or provide an easy-to-implement “confidential-print” or “walk-up” printing function.

Print speed and quality

Brother HL-L8350CDW colour laser printer special-media tray

Multi-page special-media tray

The text and graphics documents came out of the Brother HL-L8350CDW very sharply and clearly. This was exemplified with a personal “desktop-publishing” job that I had run as well as other print jobs that I had done with this machine.

The automatic duplex functionality came across as being very quick for jobs that were sent from the host computer. It was something that was very similar to what had happened with the Brother HL-4150CDN where it apparently worked both sides of two pages at the same time. This didn’t cause problems with registration shift, which could make it work well for turning out bookmarks and similar documents or proofing documents that are to be printed on card-stock by a print shop.

As for photos, these came through sharp and vibrant, which is above average for a colour laser printer. Here, I was able to see bright reds in the test images which also came through very brightly and with good contrast. This would increase the Brother HL-L8350CDW’s appeal to people like estate agents who need to turn out a run of flyers to have on hand during an “open-for-inspection” visit.

Build quality and serviceability

The Brother HL-L8350CDW is built very well and, as I have mentioned before, hasn’t had issues with heat buildup or excessive noise. This has been through use of proper cool-down procedures. As well, all the doors and drawers snapped shut properly and didn’t come across as being flimsy.

For serviceability, the rear door exposes most of the output print path so you can remove jammed pages easily. The fact that the drum unit is separately replaceable makes it easier to reach inside the unit if you had to deal with paper jams inside the unit. This makes the job of rectifying most printer paper-transport problems less of a chore.

Limitations and Points Of Improvement

The Brother HL-L8350CDW could show the amount of toner available in the unit on the LCD display so you don’t have to operate a computer to know when it’s time to put a replacement toner cartridge on the shopping list. This could simply be shown as a bar graph and not only when the supply is critically low.

The USB device port on these machines could be implemented for more than just walk-up printing from USB flash drives. For example, this port could support PictBridge printing from digital cameras so you could obtain a quick printout of a digital photo you took with your camera. As well, it could use the USB Human Interface Device class to work with an external numeric keypad for applications such as Secure Print or whenever you are setting it up with a wireless network. It then avoids the need to “pick and choose” numbers for code entry.

A nice-to-have feature that the machine’s owner could separately enable would be a “plug-and-charge” function that is available at all times the printer is plugged in to AC power rather than when it is active or in “sleep” mode. Here, this means that the USB port could provide 1 amp or 2.1 amps of power available irrespective of sleep-mode status so you can charge up a smartphone, tablet or similar gadget from the printer’s USB port. It is one of those features that is becoming more important as the USB port is seen as a universal power outlet for personal gadgets.

Brother could improve on the automatic duplexer in these printers to improve its throughput so that the “sheet output” approaches that of half of the machine’s rated single-sided throughput. This is although these machines do excel on that feature by effectively “working” two sheets at once. It would then raise the bar with those of us who are using this feature as part of our desktop-publishing needs. Similarly, these laser-printer automatic duplexers could be worked further to handle A5 and similar small sizes of paper for those of us who expect them to work as “short-run” printing presses.

As for replaceable parts, Brother could offer for these colour laser printers a “heavy-duty” replacement-parts kit with a drum unit and belt unit that are optimised to handle longer more-intense print runs as an option. This could appeal to small businesses and non-profit organisations who are more likely to run these machines constantly as the organisational short-run printing press.

Conclusion and Placement Notes

I would recommend the Brother HL-L8350CDW as a cost-effective high-volume colour laser printer for those of us who turn out a lot of colour business or presentation documents and place value on the laser xerographic print method for this application. Those of us who are on a budget could opt for the HL-L8250CDN which has a slower throughput and just uses Ethernet network connectivity.

As well, I would run these printers with the TN-346 series of toner cartridges when you are expecting to push them hard on a lot of promotional printout work. Most users can run them with the TN-341 cartridges when on a budget or even use a TN-346K black cartridge along with the TN-341 colour cartridges as a way of stretching your dollar further.

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Should I buy a secondary printer for my home network?

Brother MFC-J4710DW sideways-print multifunction inkjet printer

Brother MFC-J4710DW – an example of a printer you would use as your main printer

Your existing printer or multifunction unit may be working satisfactorily for you at the moment but you may find that you or your household may benefit from a secondary printer that is connected to your home network.

Typically this may be brought about by you buying a printer with more functionality than the one you already own and you “pushing” down the existing printer to serve as a secondary machine like you would with the existing refrigerator or colour television set. In some cases, it is more attractive to do this with mid-tier consumer units or any of the business units where you spend more on the equipment rather than those units that cost as much as you paid for the machine to replace their ink or toner cartridges.

Of course, the idea of networking a printer would be to avoid the need to buy a printer for each computer at home but a different trend has risen. Increasingly, most printer manufacturers are implementing a “mobile-printing” strategy to allow you to print from a smartphone or tablet. This can be done through Apple AirPrint for iOS devices, Google CloudPrint for some Android devices or a manufacturer-provided app.

Similarly, most printer manufacturers are selling equipment on a “horses-for-courses” approach where different printers in their consumer and small-business product ranges suit different tasks.

What applications may cause you to think of a secondary printer?

There are two main applications where a secondary printer on your home network may be handy

A machine more locally placed

HP Envy 120 designer all-in-one printer

HP Envy 120 designer all-in-one inkjet printer – suitable for use as a secondary printer

Most likely, you will have the printer kept in your home office or study where you do a lot of the computing. But, as you use AirPrint or similar features that enable printing from your tablet or smartphone, you may be wanting to order print jobs from other rooms in the house like the kitchen. Similarly, most of the recent crop of printers have a “print-from-Web” function to obtain hard copy from Web services like Dropbox or Facebook.

The idea behind this setup is that when your computer device asks you which printer to send the job to, you determine the machine that is local to you for that job. Here, you have the advantage of being ready to collect the job immediately rather than it piling up on the desk. You also have the assurance of hearing whether the machine has started to turn out your job or not so you are not worried about sending it to the wrong unit or mis-specifying that job.

This situation may be more real for those of you who live in a larger house or a multi-storey / split-level house and have the home office up the front or downstairs but have a significant activity area on the other side of the house or upstairs like the kitchen and family room that is located down the back of the house. Similarly, those of you who have a multi-building home network covering the garage,barn or bungalow alongside the main house may also find this situation applying to you. Here, you could keep a lesser-capable printer or multifunction in the bungalow while having another unit like a better model kept in the main house.

Brother DCP-J552DW multifunction printer

Another printer that can serve as a secondary unit

Here, you could keep a light-duty network-capable multifunction printer like the Brother DCP-J552DW, the Brother DCP-J562DW or HP Envy 120 in the kitchen or family room. This could allow you to do on-the-spot printing and copying in that area. A mid-tier consumer inkjet, low-tier business inkjet or a low-tier business laser / LED machine may work well for a study.

Some families may use this as a way to work towards providing their adolescent or adult child with a printer for when they “grow their wings and leave the family nest”. Here, the adolescent or adult child could be responsible for buying the consumables for that machine and then take it with them when they move onwards.

The ability to have complementary functionality

You could have the best of both printing types for your home office if you have both a laser and an inkjet printer. Here, you could benefit from the flexibility that this offers when it comes to choosing and using stationery for your printing requirements. An example of this could be to not worry about purchasing laser labels or inkjet labels for your envelopes because you can use the appropriate machine for the labels you have on hand.

Some users may benefit from a monochrome laser or LED unit for their routine document-printing needs while a colour inkjet can come in handy when occasional colour printing is required. Similarly, a photo-grade inkjet machine like a high-end HP Photosmart or OfficeJet or high-end Epson could serve your photographic or brochure-printing needs while a machine not so good with “presentation printing” or “photo-grade printing” can do the normal office printing work. This is more so as presentation-grade glossy or silk-look paper is more readily available at local office-supply stores for inkjet printers than it is for laser printers.

Brother HL-6180DW monochrome network laser printer

One of those mono laser printers you would see as a document-printing workhorse

Another example would be is having machines that handle different paper sizes such as A4 and A3. You could use an A3-capable printer or MFC for your large-sheet printing requirements while you maintain an A4-capable machine like most business lasers for most printing needs.

What must you consider?

A common issue associated with very-low-end printers when it comes to keeping them going is that the cost of purchasing replacement consumables is equivalent to that of purchasing a similar-standard printer. As well, a lot of these machines may not last for a long time nor would they be able to yield a significant number of pages.

I would also be careful of the two-cartridge colour inkjet printers because if one colour runs out, you would have to replace the colour cartridge. These can only work well for occasional work but I wouldn’t expect to run them hard for constant work.

On the other hand, I would pay attention to brands that use the same type of consumables across a large part of their product range. This is represented with Hewlett-Packard implementing the 564 series of ink cartridges across most of their Photosmart product range since 2009 and Brother using the LC-133 cartridges across all of their current-issue inkjet machines.

The latter example was underscored with the Brother DCP-J552DW multifunction printer which is a light-duty home machine and the Brother MFC-J6720DW A3 multifunction printer which is a heavy-duty SOHO unit using these cartridges – you don’t have to think of buying two different cartridge types for the different printers..


You can run one or more additional printers on your home network still as communal printers. But these can earn their keep either as a machine that is local to a point of activity and/or to provide functionality that is complementary to other printers that you own.

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