Category: Computing Tips

You may not have to pay extra for Internet access at that business hotel in some situations

Introduction

Rydges Melbourne

Some accommodations plans offered by hotels like this one do include wireless Internet access

A common gripe I have heard from travellers in relation to Internet access at hotels, especially the “big-time” hotel chains is that they charge too much for Internet access rather than providing it as a complimentary service.

There are two ways you can benefit from this access without having to pay extra.

The business-focused accommodation deal

Some hotels offer a business-focused deal which includes at least accommodation, breakfast served in the main restaurant along with the Internet access for the duration of your stay. Most often, some of these packages are offered through the weekdays and, in some cases, may be cheaper that the standard accommodation-only rate. Different properties may throw in extras like reduced business-centre costs, or a rebate on your food or drink bill.

This is in a similar vein to how some of the accommodation+breakfast deals may cost slightly more than the accommodation-only deals yet you have the breakfast which would cost significantly more as part of the package.

Examples of these include:

It is also worth paying attention to the club-floor or concierge-floor programs that some of these hotels offer which will have complimentary or reduced-price Internet access. These premium-priced programs are related to a cluster of rooms on a particular floor where you also have access to an exclusive-access lounge, complimentary food and drinks amongst other things depending on the program.

That frequent-lodger program that the hotel offers

Some of the hotels who run a frequent-lodger program may offer cheaper or inclusive Internet access for all members of the program. An example of this is the Marriott Rewards program which provides inclusive Internet access to guests checking in using this plan. Another example is the PriorityGUEST program which reduces the standard property-specific Internet access costs by half for members who check in at a Rydges, QT or Art Series hotel with their PriorityGUEST card.

Conclusion

It makes sense to spend extra time trawling through Websites and similar material offered by a big-name hotel chain or other hotel that charges for Internet access and look for the accommodation packages or frequent-lodger programs that integrate access to this service.

It is worth knowing that any particular package or promotion that I mention in this article may be subject to change.

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How should I assess apps from that app store

Windows 8 Store

Windows Store – one of the desktop app stores starting to surface

There is an Increasing number of app stores coming to the fore for each of the mobile and regular computing environments where you can buy and / or download software for your computing device. Some of these also provide for after-the-fact purchasing of add-on options for the software through the software’s user interface.

The situation that affects app stores

But there is a real danger that the app stores are becoming like the bulletin boards and online services that existed before the Internet and the software-download sites that existed in the early days of the Internet. This is where these locations were filled with substandard software that, in some cases, you come across software with very limited functionality that borders on useless but you to pay the developer before you can see a fully-functional package that you can enjoy using.

In the case of the app stores, the substandard software uses a poor-quality user interface or underperforms in a way where the device suffers a short battery life or performs sluggishly. There have been situations where the apps have been used for delivering malware especially through those app stores where there isn’t any real control on the software that is delivered. The limited functionality software also surfaces in these app stores more so with games that require you to buy options or virtual currency in order for you to enjoy playing them.

Even an app store that implements an approval process can be overwhelmed with software pending approval, which can lead to their standards being reduced in order to clear the backlog or increase the software quantity.

Identifying the good apps

IMDB Android

IMDB movie app for Android – one of the good app-store apps

But how do you identify a good app in those app stores and be sure you aren’t downloading a lemon?

  • One sign to look for is if the app has been put in the spotlight. Typically, the app may be positioned as an “editor’s choice” or “spotlight” app for its class or brought up front on the app store’s user interface. Blogs, newsletters and the like operated by the app store may cite the software in the “top picks” articles.
  • In some cases, if you hear your relatives and friends rave on about that app or you see many people in that train play that “time-waster” game on their smartphone or tablet, this could be the sign of a good app.
    You may also find that it’s a good idea to ask a computer-wise friend or relative about the apps you want on your device or get a second opinion on that app.
  • Similarly, the app would have some qualitative reviews in its “product-review” section. Here, you look for repeated reports of particular problems or notice many “copycat” or simplistic favourable comments, which could lead to a questionable app.
  • If you are looking for a “front-end” app for an online service, look for those apps that are published by the service themselves. This also holds true of apps that are linked with product and service brands. Typically these apps are announced through the brand’s advertising channels and the brands are wanting to defend their reputation.
    For example, I would prefer that Apple iOS users who are running newer versions of this operating system that didn’t come with YouTube pick up the Google YouTube app from the iTunes App Store. Similarly, when I was writing my article about the sports scoreboard apps, I recommended those apps commissioned by the sports leagues / codes themselves or the sports broadcasters.
  • The version number of the app may give away clues to the revision cycle that is taking place. Where there is a lot of revision taking place leading to a multi-point number like 1.3.1 typically indicates that there is a level of quality control going on. There may be some exceptions to the rule especially if the app or game is well-written from the start and this may apply with some of the casual games which are based on a known algorithm.
  • It may also be worth looking at what other software the app developer has offered to the app store. Here, look for the kind of reviews the software has as well as whether the software has ever been featured.
  • Also be aware of apps that require permission to use functions or resources not to do with its stated job. These can be about spyware or cause the phone or computer to underperform.
    Here, it may be worth checking the “blurb” about the software in the app store if it is requiring the use of the cameras or the location sensor because some of these sensors are used beyond the obvious. For example, some programs implement the GPS sensor as a distance-measuring tool or an increasing number of programs use the cameras for their machine-vision needs.

In some situations, cutting back on the number of apps on your device can allow it to perform smoothly, and you may have to be ready to uninstall some apps if you find them “swamping” your computer, tablet or smartphone.

Once you know how to sort the wheat from the chaff at your computing platform’s app store, you are in a good position to make sure that the devices that work on that platform are working smoothly.

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Assistance Journal–Getting the hang of Skype before your overseas-travelling child flies out

Just last night, I received a Facebook message from a close friend of mine regarding practising with Skype. Here daughter was about to fly out to the UK as part of an exchange-student programme that she enrolled in and she knew that I was able to provide her with computer assistance as required.

Here, I recommended that this close friend and her daughter set up for Skype so they can communicate with each other for free using this tool while she was in the UK. This included using the video-telephony feature so that they can see each other and see the overseas environment that they are in from afar.

This friend had completed Skype sessions with other relatives after setting up this program. Then I exchanged the contact details and integrated her details in my Skype contact list. After a long chat session, I was able to get her familiar with the user interface and have her practise the basic tasks. One of the test runs that was done was for the mother to have her laptop connected to the home network and the daughter’s laptop connected to a 3G modem so as to simulate the arrangement that would be used in the UK.

It is infact a good idea to do a “dry-run” with Skype if someone is heading overseas for a significant amount of time. This is more important if you are not confident with this program or with computers at all or you have set up a new computer or home network.

Similarly if you purchase a Smart TV or video peripheral that has Skype integrated and you then buy the camera accessory, you could use these “dry runs” to get yourself familiar with the Skype implementation in the equipment.

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Achieving a failover printer setup in your business

Brother HL-2240D compact monochrome laser printer

Brother HL-2240D compact monochrome laser printer – an example of a workflow printer

I have come across situations with small offices such as clinics who run one or more dedicated laser printers that turns out receipts, invoices and other documents as part of the customer-facing business workflow. Some offices may run the printers also for some back-office requirements like preparing reports or balance sheets for that workstation.

But there is the situation where the printer can break down, usually with a mechanical failure like frequent paper jamming. This can happen more frequently as a machine ages and is worked hard in a busy office. It is analogous to that situation most of us experience when a car gets to that point in its life where it frequently lives at the mechanic’s workshop and drills a hole in your pocket because it is always breaking down.

This situation can impair the business’s workflow especially as one has to work out how to rectify a paper jam or, in some cases, reset the machine. As well, no woman would want to ruin their beautifully-done fingernails knocking them on the machine’s internals while removing jammed up paper.

In these situations, it is a good idea to set up a failover printing arrangement where you have other printers that come in to play if the workstation’s primary machine fails. This is easier to achieve if all of the printers accessible to the office or reception area are linked to the network.

For example, you could use a multifunction for this purpose even though each workstation computer has a dedicated laser printer like the Brother HL-2240D or Dell 1130n. The multifunction printer, which is often expected to serve as the main copier and fax machine for the organisation, could be a machine like the Brother MFC-8370DN or HP LaserJet M1536dnf for a monochrome variety or a Brother MFC-9460CDN or HP LaserJet Pro Color M475 Series for a colour variety. Even one of the high-end business inkjets like the HP OfficeJet Pro 8600 could do the job just as well.

Some environments that have two or more workstations may prefer to have one workflow printer per workstation. Here, it would be preferable to connect the printers via the network rather than directly to the workstation computers. Here this can allow the other workflow printer to be used as a failover measure.

HP LaserJet M1536dnf monochrome laser multifunction printer

HP LaserJet M1536dnf monochrome laser multifunction printer – an example of a multifunction expected to be a small business’s copier and fax

But what you would have to do is to set up the workstations to use the printer that is local to them as well as this main multifunction printer or other workflow printer. This may be as simple as adding the driver set for the main printer to the computers or it may also require the line-of-business software to be set up to allow the use of two or more printers.

As far as default printers are concerned, you would have to set the primary dedicated printer as the default machine, then have the users select the main multifunction printer as a secondary printer whenever their primary printer fails. This can be done as part of ordering the print job in most software or going to the Printers option in the operating system and setting the multifunction printer as the default while the single-function workflow printer is out of action.

If you run a server-driven printing environment, it may be worth looking at options that allow failover printing so that print jobs that come from one workstation appear at particular printers in an order of availability.

Once you look at this option for setting up multiple printers in your office or reception area, you could then be sure of an arrangement where a printer failure doesn’t impede on your business workflow or affect how your business is perceived by the people your business benefits.

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HP’s take on your office in your briefcase–plus some extra comments

Article

HP Communities – Your Office in Your Briefcase – HP Communities

My Comments

HP Elitebook 2560p at Intercontinental at Relto, MelbourneI have reviewed a significant number of the ultraportable computers and had assessed them in their capacity for “working on the go”. The regular 15” computers would work well if you do most of the travel by car, but I have found the 13”-14” computers as being able to come up to the job when you do a lot of travel, by offering a lightweight form while being able to type easily and benefit from an easily-viewable screen.

Input devices

I have written an article about the kind of pointing device to use with your laptop, including the situations when the integrated trackpad would come in handy. For the wireless mice that the article was suggesting that we use, I had found that most wireless input devices would require a proprietary dongle transceiver that plugged in to the USB port on the computer. Here, I would prefer that we go for a Bluetooth or Wi-Fi Direct mouse especially as nearly all laptops have integrated Wi-Fi and Bluetooth and you wouldn’t need to carry or worry about losing those dongles.

Power Needs

As for power supply, it may be wise to check through the manufacturer’s direct-sale Website store incase they offer one of those AC/Auto/Air adaptors. These adaptors have a DC input and a cord which connects to the EmPower airline DC connector or the cigar-lighter socket in a car; alongside an AC socket for the regular power cord.

If you do visit one or two particular countries or regions regularly, you could use AC cords that have plugs that are local to those particular areas for your laptop and other gadgets that use standard AC input sockets. This can be seen as a way to “free up” travel adaptors for other gadgets like mobile-phone chargers or bathroom necessities.

If the laptop uses a user-replaceable battery, you could find that you can run longer with a spare battery. It is also worth paying attention to the optional “long-run” battery packs like what Sony offers as an option for their VAIO S and Z Series notebooks. These high-capacity battery packs clip on to or install in the computer and run as secondary batteries that provide a lot of extra run time.

Of course, there had been mention about the use of headphones or a headset for your laptop as well as use of Microsoft’s Office 365 and Office Web Apps as part of your business computing needs.

Conclusion

One might say that, because the article was written at an HP Website, it may favour the HP products but I would still give the competing products like the Acer and Sony products a go.

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Choosing the right input device for your laptop

Some of you may want to decide whether you want to use a laptop’s integrated trackpad or thumbstick as your pointing device on that computer. On the other hand, you may want to use an external mouse or trackball as your pointing device “on the go”.

Each device has its own application

Laptop trackpad

The laptop trackpad which is good if you are on the couch or in an airline seat

I would find that the external mouse can do the job better if you are frequently using your laptop computer on a table or desktop. This is more so if you are doing advanced graphics work and you find that these devices are easier to manipulate for this work and you have the benefit of the larger table or desk surface as your working area. Some of the external mice are available in a very small size so you can stow them in your laptop bag without them taking up too much room.

The regular mouse which works well at a table or desk.

The trackpad or other integrated pointing device can become more handy when you are in a lounge area or are travelling in a plane or train because you don’t have to worry about the extra mouse or trackball in these circumstances. As well, you don’t necessarily have the room to move a mouse around if you are confined to an armchair or sofa. In the case of working in a lounge area like the hotel lounge or someone’s lounge-room, you may get away with moving your mouse around the coffee table if the computer is on that table or on a thick armrest if the computer is on your knee.

It is also worth knowing that you may have trouble using your optical mouse on a glass table due to there not being any reflection or texture that the mouse can work with. You can work around this problem by placing a tablemat, napkin or piece of paper on the table and moving the mouse on that surface. This may not be of concern if you use one of those wooden dining tables that is finished off with a glass top.

A laser mouse which uses a laser as its tracking light is more flexible with different surfaces like glass tables than the regular optical mouse.

What kind of connection

Wireless mouse dongle

The typical easy-to-lose dongle that comes with most wireless mice

When you choose an external mouse for use with your laptop, you could go for a USB-connected wired mouse or a wireless mouse. If you do go for a wireless mouse, I would recommend that you look for a Bluetooth or WiFi-Direct mouse like the Logitech Bluetooth Mouse M555b rather than the common type that come with a receiver dongle so you don’t need to carry around an extra dongle that you could easily lose.

This is due to the mouse using the laptop’s integrated Bluetooth or Wi-Fi circuitry as the connection path rather than something that is as big as a key and at risk of being lost.

Driver software

Most mice and other input devices don’t need to use any user-installed software for them to work with the host computer. Here, they just use class drivers that are integrated in to Windows, MacOS X or Linux for their basic functionality. Some of them may use a manufacturer-supplied driver for touch functionality or other advanced functions.

Batteries for your wireless mouse

Most of these wireless mice work on AA or AAA batteries so it is easier to get your hands on a set of the batteries for your mouse. You could just pick up a set of them from a drugstore or supermarket or ask Front Desk or Housekeeping for a set of these batteries if you stay in most hotels.

If you are using a wireless mouse, it may be worth running it on lithium batteries rather than the regular alkaline batteries. These allow the mouse to perform at its best at all times that you use it because they are adept at handling short bursts of short power demand. Similarly if you use it with a laptop that you only use during travelling, the lithium batteries have a longer shelf life.

Rechargeable batteries can come in to their own if you use the mouse very frequently such as with a main computer. Some of these can simply be charged on an overnight basis if you are using them daily. The chargers can be ran from AC power directly or there are some that run from a USB socket which would be handy if you have a laptop that uses a “sleep-and-charge” USB port or you use USB power supplies.

Conclusion

Once you choose and use the right input device for your laptop, you are then able to gain better use of the computer for the situation that you are using it in.

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External hard drives–a useful little travel helper

 

External hard disk

A typical external hard disk

An accessory worth having on hand for your laptop is an external hard disk. These typically connect to the computer using a USB or eSATA connector and, in the case of smaller-sized USB drives, are powered off the host computer.

Backup tool

One often-promoted use for these hard disks is for them to be a data-backup tool. Here, you could copy all of your work to an external hard disk, either by copying out your user-data folders to the hard disk or using a backup tool supplied by the operating system vendor or a third party.

What you can do is keep this backup hard disk somewhere safe such as that in-room safe in the hotel you are staying in. Then you work your data on your laptop and perform regular backups of that data. If the backup software allows this, you could perform a “disk-image” backup of your programs and data so that if something happens to the hard disk, you can restore this “image” to your new hard disk.

In some cases, you could do a full or “disk-image” backup of your computer’s storage to one of these external hard disks and send the external hard disk to your home or workplace by registered or certified mail or a courier service. Here, you would need to make sure the service has proper insurance cover for the equipment under transit and it may be something that you may have to buy when you send the item onwards.

Data-offload tool

eSATA port on some laptops

eSATA / USB port on some laptops

Another application would be a “data-offload” disk. Here, you could move surplus user data to the external hard disk before you find that you are running out of disk space on the laptop’s main disk.

If you do need the data, you could just connect the hard disk to your laptop so you can get at that data. Of course, some of you who own a high-capacity iPod may move all of your digital music collection to the iPod and not have it on your computer’s hard disk.

This common application would be increasingly important with Ultrabooks and other small notebooks that don’t have much in the way of capacity on their main secondary-storage. Here, this situation can allow you to have the best of both worlds – a compact computer with a quick-access storage and a large amount of space to hold those photos or music tracks.

What to choose

Interfaces

U3.0 socket on laptop

USB 3.0 socket (in blue) on laptop

Personally, I would prefer a USB 3.0 or eSATA unit if the computer is equipped with a USB 3.0 or eSATA port. This allows for higher data throughput which would be important if you are moving a lot of data at once. If you are doing small incremental data transfers, you could get by with a USB 2.0 hard disk.

Most small USB hard disks run off the host computer’s power rather than a separate power supply. The same doesn’t hold true for eSATA hard disks because the eSATA interface doesn’t pass power from the host computer to the drive. That situation can avoid the need to carry extra power cords or adaptors if you want to use an external hard disk.

Physical size

The size that would work well for travel would be a unit that is no bigger than a pack of playing cards or, if you were old enough to remember them, an audio cassette. This then means that the external hard disk doesn’t take up much space or add extra weight to your luggage. It also means that your backup disk doesn’t take up much room in the in-room safe and wouldn’t cost much to send by certified post if you had to send it home under separate cover.

Capacity

When you do purchase these hard disks, be prepared to buy as much capacity as you can afford. This is something I stand for when recommending any equipment that uses a hard disk, so you are not always running out of capacity or having to move and delete data off the device.

What is worth knowing

Integrating images with the main digital-image collection

If you are using the external hard disk to offload digital images that you have downloaded to your Ultrabook, you can use your main computer’s image-management program’s “import” method to import the images. Here, you would have to use “Open Autoplay” in Windows to invoke this functionality.

On the other hand, you may just simply copy the image folder on the external hard disk to the main computer’s image folder under a particular folder name of your choice. Here, you may have to rotate images to view them the correct way. This is more so if you haven’t used an image-management program to import your photos from the camera’s memory card to your Ultrabook’s storage.

A possible workflow idea

What you could do to manage images while travelling could be to use iPhoto or Windows Live Photo Gallery to import the pictures from your camera card and smartphone to your “traveller” computer’s main storage.

These tools give you the ability to pre-process your images such as making sure they are the “right way up”, doing basic cropping or panorama creation or simply adjusting exposure. As well you use this image collection to post up select pictures on Flickr, Facebook and similar online sharing or social-networking services.

Then you use the external hard disk to offload images whenever you find you are running tight on space or simply to make a backup copy of those pictures.

When you arrive home, you just simply copy that image collection to your main image folder on your regular computer and / or your network-attached storage.

Conclusion

Once you know about these external hard disks, you would then value them as an compact auxiliary storage unit for the data you create using that laptop while you go travelling.

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Is your mouse acting too “hair-trigger”? Check the Mouse settings in your operating system

On Saturday, I had been asked by a friend to help her out with her laptop computer and there were problems with her Outlook email client. After a bit of troubleshooting, I had found that I was single-clicking to open emails rather than doublie-clicking. She also mentioned that she was having similar problems with other applications on the same computer.

But what I had done was to check what is happening every time one double-clicks with the mouse by visiting the Mouse item in Windows XP’s Control Panel. The setup was a laptop which was also being used with a wireless mouse. So I selected the “Other Hardware” option which would pertain to the wireless mouse and adjusted the “double-click” speed for that mouse.

This is a problem that can happen with some mice and trackballs especially as they implement switches that have an increased rate of “contact bounce”, thus causing this false “double-click” behaviour.

Adjusting the double-click speed

Windows users should go to the Mouse option in the Control Panel then try double-clicking on the folder icon in that dialog box. MacOS users should go to {Apple]-System Preferences, then click on “Mouse“. Then try double-clicking on the display image in that dialog box.

Windows mouse control panel

Mouse Control Panel dialog – Windows 7

Adjust the slider towards “Fast” if the folder opens and closes in one click and towards “Slow” if double-clicking doesn’t cause it to open. Then click OK or Apply to confirm the setting.

This may be a trial-and-error routine as you get the mouse or other pointing device working properly for you. In some cases, you may have to select the device you are using or use its software if you are maintaining two or more devices on the same computer. A common example of this may be when most of you use an external mouse with your laptop computer; or some of you may use two different pointing devices for different purposes such as a trackball and a mouse.

The best practice to do is to play around with this dialog box for your pointing device when you install a new device or acquire a new computer and revisit it to make sure that the double-click speed matches your needs properly.

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Setting up your smartphone or tablet for email

You may have your Web-based or client-based email system going strong on your regular computer but you have just joined the hordes and bought a new iPhone or Android smartphone or tablet.

One of the main advantages of these devices is that you can use them to check on your email and send simple email messages or replies. But you need to set up your email to work with these devices before you can use this benefit.

What you need to know

You will need to know the following details:

  • what kind of email setup you are using
    This could be your the name of your Web-based email service or one of the following kinds of client-driven email services (POP3 / SMTP – common in email services with residential Internet services, IMAP – used as a client-side access method for some Web services or an alternative to POP3 for some residential and small-business services and Microsoft Exchange – used in most larger business setups)
  • your full email address 
  • your password for that email service. For email services that are part of your Internet service, this will be the same as your login parameters for that email service.

POP3 (SMTP) email services

If you are using a POP3 email service, which most consumer and small-business email services are, you will need to go to the email client on your regular computer and make sure the option to “Keep messages on server” is selected. If you regularly work your email from your regular computer as well as your smartphone or tablet, you could set the option to clear messages from the server after a month.

Setting up the smartphone or tablet

You will need to open your email app on the smartphone or tablet and go to “Account” options. In the Android platform, this would be “Email” whereas the iOS devices would know it as “Mail” on the iPhone and iPad.

Touch the “Add Account” function and enter your email address and password. In the case of the Apple devices, you will have an option with the graphics that represent the Web mail services and Exchange service as well as an option for an “other” service. Android users would have to use the Gmail app to work their Gmail account. Where prompted, enter your full email address and password. At that point, enter your name in the “Name” field if you are setting up your Apple device.

Here, the smartphone or tablet will obtain the setup details for your email account and set itself up for that account if you entered in the correct email address and password. This is where Android users would be asked to enter their name, which will appear on the email others receive from them.

If you maintain multiple accounts, you can add these accounts to your device so you can monitor them. This is done using the same procedure.

I would still make sure that any taglines like “Sent from iPhone” or “Sent from Samsung smartphone” are kept so your recipients know that you were replying or sending that message from the smartphone. This may be of concern for people getting used to the touchscreen keyboard on these devices.

Your email application

Android users will find that the arrival of new email is marked by an “envelope” on the top of the screen. They then “draw down” the “blind” which shows a notification screen with any notifications still outstanding. Touch on the “new email” notification so you can see all the new mail that has arrived. As well, the email application will be visible on the first home-screen or the first screen of the “Applications” library screen.

For iOS users will see the email application always at the bottom of the screen alongside the phone application. This will have a red bubble indicating the number of new emails that have arrived.

Tips

What POP3 users need to know

People who use POP3 email services and want to keep a record of an email that they sent may need to send a BCC (blind carbon copy) to themselves of the message because the old POP3 protocol doesn’t allow for proper multi-terminal access to these accounts with a synchronous view.

Similarly, an email that is marked as read or deleted on your smartphone may not be marked as read or deleted on your regular computer and vice versa. This is also to do with the same “single-computer” mentality around this protocol.

Setting your phone up for your Wi-Fi network

It is also a good idea to set your phone or tablet up with your home’s or small-business’s Wi-Fi network so you can make use of the better wireline broadband access plans rather than relying totally on your 3G provider’s tight wireless-broadband tariffs for your email.

Conclusion

Once you have your email set up on your smartphone or tablet device, you can find yourself liberated from your desk when it comes to checking on the arrival of important email.

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Don’t forget that the Browser Choice Screen is your one-stop Web browser port-of-call

Previous Coverage – HomeNetworking01.info

Understanding The Browser Choice Screen (EN, FR)

Web site

Browser Choice Screen – http://browserchoice.eu

My Comments

Previously, I have covered the Browser Choice Screen, which was par of Microsoft’s anti-trust settlement with the European Commission concerning Internet Explorer. This was to be for consumer and small-business Windows setups in the European Union where people were to be offered a choice of Web browser for their operating environment.

But I still see this menu Web page as a “one-stop” port-of-call for people anywhere in the world who want to install new Web browsers or repair a damaged Web-browser installation. This resource came in handy when I was repairing a houseguest’s computer that was damaged by a “system-repair” Trojan Horse. Here, I could know where to go to collect the installation files for the Firefox Web browser that I was to repair so I can restore their Web environment.

If you are creating a system-repair toolkit on a USB memory key, you may visit this resource to download installation packages for the Web browsers to that memory key. Or you can create a shortcut file to this site and store it on the memory key b

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