Article

Why is European broadband faster and cheaper? Blame the government | Engadget

My Comments

Regular readers of HomeNetworking01.info will have come across articles about highly-competitive Internet and “triple-play” service being offered at rock-bottom prices in France. Similarly, I have highlighted some activity in the UK where real broadband has been brought out to rural areas in parts of the UK courtesy of independent operators. Why is this so?

One main factor is that the European Union government and some of the national governments have taken action to have competition in the telecommunications and Internet sector. Countries like France and the UK have given their telecommunications authorities and competition authorities “teeth” to tackle uncompetitive trade practices in this sector.

Having a cable-TV operator offering a cable-modem service in the area wasn’t good enough as a competitive service because this allowed a cosy duopoly to exist as is what is happening in most US cities. This is where an incumbent “Baby Bell” operator, typically bought again by AT&T or Verizon, offers DSL and, perhaps, fibre-optic service while a cable operator like Comcast or Time Warner Cable who has the run of the city offers the cable-modem Internet service for that area. It limits the customer to two options for the fixed broadband Internet service.

One of the practices included local-loop unbundling also known as “dégroupage” in France where competing telecommunications and Internet providers can set up equipment in or beside the equipment owned by the established telecommunications company and connect the local copper loop between the customer’s premises and their own equipment. Another practice performed by the UK government was to humiliate the incumbent telecommunications company to provide access to this local loop at reasonable prices.

This also extends to issues of Net Neutrality where a cartel of service providers could reduce access to competing or “over-the-top” Internet services like VoIP telephony, IPTV services and similar services. It also covers the issue of quality of service which can affect a lot of the Internet activity that we do.

Some countries like Germany and Italy have given their incumbent telecommunications providers a bit too much leeway by applying one rule for the incumbent and another rule for other Internet service providers. This is compared to areas like France who have at least five Internet service providers offering a high-quality triple-play service in nearly all urban areas.

What is needed for a competitive Internet service to exist is for competing Internet providers to have access to infrastructure that runs to the customer’s door, such as through local-loop or sub-loop unbundling for copper networks or delivery of service via different technologies like optical fibre; many different service providers serving a neighbourhood; along with providers like Free.fr who dare to offer rock-bottom prices for a residential / small-business telecommunications and Internet service. This can be facilitated with governments who have teeth when it comes to competitive trade and don’t kowtow to monopoly or cartel business interests.

Article

Even small businesses can benefit from a standard operating environment

My Comments

What is a standard operating environment?

A standard operating environment is a set of hardware and software specifications required for computer systems operated in a business or other organisation. This can range from a particular hardware build for the regular computers, through a particular version of the computer’s operating systems to the mix of application software that runs on these computers including the version of these programs.

Small businesses who run a few computers may find the concept of a standard operating environment very foreign because their IT situation tends to work on an organic basis. This is typically where computers and peripherals are purchased one at a time on an “as-needed” basis.

Where is this often seen?

Large organisations who maintain many computers run the computers on a standard operating environment in order for make the task of deploying or supporting these computers easier for the organisation’s IT staff. Some of these organisations also place value on the standard operating environment as a way to assure system and organisational security along with employee productivity.

Similarly, IT contractors and value-added resellers who set up computing environments for small businesses such as POS systems for retail work on a standard operating environment when supplying these systems. This is more so if the systems are being offered on a “turnkey” basis.

Why is this advantageous

The advantages offered by a standard operating environment mean that it is easier to diagnose problems that crop up on these computers, train users on how to operate these computers and deploy any newer computers.

This is facilitated with practices like installing software on a new computer from a baseline disk image that you keep or specifying to an IT supplier the make-up of your machines that you are buying. The use of group policies and similar functions supported by the desktop operating systems can be used as a tool to lock down the standard operating environment.

There is also the ability to test new software on a few machines to “smoke out” any problems with the software or test-drive new hardware specifications before you call it as being part of your environment.

Can multiple standard operating environments exist?

You can create multiple standard operating environments for particular computer-usage functions.

One way this can be achieved is through a “modular” standard operating environment that has a baseline specification for hardware, operating system, Web browser, security, office-productivity and other software; along with a list of other software that matches the computer’s function such as accounting, video-editing or other software. This would work well if your computing equipment is based on the same platform such as Windows or Macintosh.

Another way would be to create a few standard-operating-environments which can pertain to particular hardware platforms such as creating a Windows environment, an Apple Macintosh environment and an Android tablet environment. These would appeal to organisations that work with different platforms based on their prowess.

What to avoid

Inability to roll out system-improvement patches and updates

A mistake that can be easily made with a standard operating environment is to “freeze” the software specification to the exact version you are running. This habit may preclude the deployment of critical updates, security patches and other incremental revisions  that are necessary to keep a system that runs smoothly and is secure in your business environment.

There was a situation where a video-surveillance system with cameras that ran older firmware that couldn’t work with anything newer than an older version of Windows server. This system’s server which was on its own network with the cameras had been compromised due to a weakness in the software.

To avoid this, make sure that when you call a standard operating environment, you use the major versions of the software as your defined versions. As well, assess the standard operating environment every few years so you can run newer software in to the equation.

Systems that shirk the established software interfaces and device classes

Another mistake that can occur is avoiding updates or upgrades that don’t touch established interfaces for hardware and software.

Currently, we are seeing class-wide interface specifications for particular hardware and software like the Mass-Storage Class, Audio Class and Human Interface Device classes for USB connections; A2DP/AVRCP Profile, Headset/Handsfree Profile and Human Interface Device Profiles for Bluetooth; along with SMB/CIFS, DLNA and WebDAV for network-based setups.  These have allowed the use of devices that do the job better with a standard operating environment because it is feasible to upgrade the devices to suit one’s needs without deploying new software that could break the setup.

This is also important as newer hardware that will supersede your existing hardware becomes part of the equation and you find existing hardware approaching the end if its useful life. Here, you may have to run software components to allow your legacy software to benefit from the industry standards or, as I have mentioned before,, factor in the industry standards when you revise the standard operating environment.

How to go about it

This could be applied by using “downgrade rights” for operating systems that are supplied with computers if your organisation runs an earlier version of that operating system. It can also include buying equipment from the same dealer such as a business-focused computer store rather than Harvey Norman or the like.

Also identifying a “mix” of hardware and software that is working together yet is able to take the latest updates and patches that assure security, stability and performance can be a useful method for determining a standard operating environment. For a small business, this could mean identifying a computer like a laptop that you can tolerate as a “testbed” computer and using that to take updates before organising mass updates.

Similarly you can use this machine to test-drive new software versions to see how they run and whether it is worth it to deploy them in to the standard operating environment. This, along with flexibility to use particular productivity-boosting tools avoids the creation of a standard operating environment that is reminiscent of that ordinary old Ford station wagon.

One way that I would prefer for establishing a standard operating environment is to call a baseline software specification for each computing platform you are using i.e. Windows, MacOS X, etc. This covers the operating system and the desktop productivity suite that you run with. As for the class of computer to use, you could call a baseline specification for the different hardware classes such as desktops, laptops, etc. For function-specific software, you can then call a mix of software that does the job to full effect and this may be assisted by an IT contractor which focuses on the business class you are representing.

Conclusion

The idea of a standard operationg environment can come in to its own when your business matures and you start to acquire a significant number of computers and could be a way to describe a business “growing up”. But there needs to be a proper way of going about it and allowing for software performance, security and stability updates.

Article

4,7 millions de foyers français sont abonnés à une offre quadruple play | 01Net.com (France – French language)

My Comments

What is”quadruple-play”? This term describes a communications service contract where a single service provider or their business partner is providing a customer four services, typically, a fixed telephone service, “hot and cold running” broadband Internet, pay TV and a mobile telecommunications service.

According to the artilcle, at the third quarter of 2013, there was a strong likelihood of one in six French households acquiring one of these “quadruple-play” services which would simply be an “n-box” single-pipe triple-play service with the pay-TV, unlimited telephone use and unlimited broadband along with a mobile telecommunications deal. It was described as being commensurate with the number of display screens in use in that household and has been made possible with attractive deals being offered in that market.

The penetration of the “quadruple-play” service in France as described in this French-language may be reflected in some of the developed world where real competition does exist in the telecommunications and pay-TV sectors. This is although the US, Britain and Norway had the similar mix of services in most of their households.

A question that I often think of the argument that some people put forward about running a mobile-only telephony and broadband setup in their homes or not running a fixed telephony service or fixed broadband service in the face of the mobile telecommunications services.

These services would be engaged or retained by their customers if it is found that the price is right when it come to retaining them especially if they are part of a “many eggs in one basket” solution.  For example, a fixed broadband service used alongside a wireless router may offer better value for money when it comes to Internet service at home while a fixed telephony service may offer improved prices for outgoing calls, a reliable telephone service, alongside a “catch-all” phone number to contact the household at.

Personally, I encourage people to investigate the multiple-play telecommunications services when they are assessing their communications-service plans so they can look ay ways to “bundle” the services they use together with their favourite carriers.

Hi everyone!

This year and every year, after Thanksgiving has passed and those of you in the US have had that big turkey and apple-pie dinner, the shopping frenzy will be underway. In some cases, the ClickFrenzy heat will become intense around this time while those of you who aren’t in North America will probably see the heat come alive around the beginning of December. This won’t even die after Christmas Day with the hectic Boxing Day sales and specials.

But how do you know what to get when you are thinking of computing and related technology gifts to give your family and friends.

Sony VAIO Tap 20 – an example of an “adaptive all-in-one” computer

If you are considering a family computer, you could consider the Sony VAIO Tap 20 which I reviewed and its peers like the HP Envy Rove as an alternative to a desktop-replacement laptop or a small “all-in-one” desktop. This is more so for something that may end up being used on the coffee table or kitchen table so that two people can brows over the one Web pave for example.

Sony VAIO Duo 11

A “convertible” laptop-tablet computer like the HP x2 series or the Sony VAIO Duo 11 may have an appeal as a tablet or as a small content-creation notebook computer but the size can pre-determine the appeal in either of the roles. For example 13” variants may not appeal as a personal-tablet yet they appeal more as the “portable-typewriter” notebook computer whereas the 11” variants appeal more as the personal-tablet types.

For that matter, we are also seeing an increasing number of laptops and all-in-one computers that have the integrated touchscreen function. This is capitalsing on Windows 8 with its Modern user interface and some of us may see it as taking the touchscreen interface of the smartphone or tablet to the regular computer.

Increasingly other companies like HTC and Sony are offering the 5”-6” “phablet-class” large screen smartphones which can be described as a bridge between a smartphone and a tablet. These are comfortable for those of us who use or have used a “many-function” pocket calculator such as the scientific, statistical or financial calculators.

Denon UrbanRaver AH-D320 headphones

On this same theme of covering the mobile lifestyle, I have reviewed  more headphones like the Denon UrbanRaver AH-D320 headset. This is  alongside Bluetooth speakers like the Sony SRS-BTM8 and the Pure Jongo T6 speakers which can serve most mobile devices adequately wherever you are and they, like other Bluetooth speakers, can work with your laptop computer as a sound-output device.

Pure Jongo T6 Bluetooth / Wi-Fi wireless speaker

I have refreshed most of the DLNA Home Media Network articles and have created some articles about linking Dropbox albums to your DLNA Home Media Network using your network-attached storage device. This is based around a Windows, Mac or Linux regular computer and uses basic file-system techniques alongside the use of Dropbox’s native client application. Similarly, I had drawn attention to FreeFileSync as a tool to allow you to use your regular computer’ media-management applications to organise your media and upload it to a NAS for sharing via DLNA.

This is alongside reviewing a few sets of wireless speakers that can connect to your home network and play from an AirPlay or DLNA audio setup as well as being an Internet radio in some cases. As far as buying these wireless speakers are concerned, I would look at what whether you need battery power so they can be used away from AC outlets or whether you need more sound power output say to cover a large listening area.

The multi-function smart TV may make for itself a plausible gift idea so you can have the ability to gain access to most of the online video services. But, on the other hand, a Blu-Ray player, home theatre system or network media player with integrated access to online video services can earn its keep by adding this functionality to an existing TV. This also includes the “big two” games consoles whether they come with the functionality out of the box or available through a software update. For that matter, upgrading to the PS4 or XBox One shouldn’t mean that you get rid of your existing PS3 or XBox 360 because these can also serve as secondary multimedia players for other locations.

A network-attached storage device can become a viable Cbristmas gift for anyone with a home network because these can end up not just as file backup or network-wide “file drop-off” destinations but can evolve to become a media library. As well, if you do upgrade to a higher-capacity NAS, you can spread the network storage load between both devices like purposing one specifically as a media library..

Of course, this article about what to set the “family house” up with may help with choosing the right technology for that location for this location where the whole family visits regularly. This includes even the computer equipment that is to be resident in that location. This is best read alongside my article about whether to run with full broadband at this location.

There are ways to assure that your recipients do get the gifts that are worth it and will see them through the ywars. One way would be for a group to pool resources towards the decent gift, but on the other hand, you could purchase a gift voucher or gift coupon which entitles them to buy goods to the value of that card. In some cases, if the recipient receives many of these cards for the same merchant, they could easily end up purchasing something bigger and better. To the same extent, prepaid payment cards that work with the VISA or MasterCard platform can also serve this same need and also allow them to choose their favourite merchants including the online merchants. These options can make sure that you are buying something that these recipients really want.

I wish you a very merry Christmas and a very happy New Year in 2014,

With regards,

Simon Mackay

Article

CSIRO app to help older people live at home safely | Aged And Community Services Australia

My Comments

Increasingly, the home network is becoming a key feature to support the “ageing at home” concept where an older person can live in their home yet is monitored for signs of ill-health or is assisted as they complete regular tasks using the technology supported by these networks.

One of the main goals is to support the concept of deinstitutionalisation in aged care and allied health care, which is becoming more relevant as we see an increasingly-ageing population accelerated by the baby boomers reaching the old age. This concept also reduces the need to build many aged-care facilities which also reduces the costs associated with building them.

There have been efforts in the UK to provide for dignified independent living for older people including the use of projected text to remind Alzheimer’s patients of stages in a cooking procedure and a GPS system to help with shopping. Similarly, IRIS who is a company in the US is distributing through an American chain of  hardware stores products and services that also are about keeping tabs on one’s elderly relatives. This is being augmented by Fujitsu refining technology that makes a digital-camera image sensor measure one’s pulse which comes in handy with in-home aged care.

In the latest effort, the CSIRO have established a system to help with this concept. This is based around a mobile-platform tablet that works along with a system of sensors to observe the health and well-being of the senior citizen.

Energy sensors aren’t just to “be green” in this case, but to monitor use of appliances as part of a healthy daily lifestyle. For example, knowing if they have used the kettle to make a cup of coffee or tea at all or the use of a “cooking device” such as the stove, the microwave oven or toaster oven indicates if the person is well and looking after themselves. Similarly, knowing if they have left the oven or stove hob on for too long can indicate a dangerous situation.

Similarly, those motion detectors that are part of a security system can also identify whether the person has entered particular rooms like the kitchen as part of their regular activities. These work alongside various health sensors like blood glucose monitors or pulse monitors to observe the health of the older person.

This information is presented on a mobile-platform tablet to allow the person to see how they are keeping with life and a carer or the person’s loved ones can know what is going on if there are abnormalities. There are options in this system to help with assuring data privacy so that people only have access to this data only if they need it as part of the health-care plan for the elderly person.

Some other devices can work as part of this same equation such as the new breed of residential “smart locks” that effectively work as a business-grade access-control system for our homes. Here, they could be able to identify whether the door was locked or not and, preferably, identify whether it was locked or unlocked from inside or outside. This could, for example identify whether they got up and went outside to get the paper or mail for example thus knowing if they are well.

There can be questions raised about the use of technology as part of “ageing at home” in the context of over-monitoring the elderly population or stripping out the personal aspect of the care that is to be provided to this population. What needs to happen is that relatives and friends, along with professional carers need to engage with the older person for their health and welfare and not just have these systems monitor them for abnormalities.

Through this Website, I will cite and highlight Dropbox when I am talking about cloud-based file-share services and how they can be used.

One feature that I like about Dropbox is that it is not tied to a particular vendor like Microsoft or Apple. Here, you can benefit from the fact that you can share or exchange files with other users no matter their desktop or mobile computing platform. This includes the provision of first-party and third-party software that strengthens the link between the operating platforms and Dropbox.

This is extended to some NAS vendors providing software support for the Dropbox platform through desktop software or software that is part of the NAS’s operating system. Increasingly, Dropbox integration is becoming a function for many network-enabled multifunction printers where you could print from or scan to a Dropbox folder.  To the same extent, there are people who are building server-side software that integrates their server to the Dropbox platform, making it become an “on-ramp” or “shadow store” for Dropbox.

Like similar file-storage services, Dropbox is not a social network although it can work with Facebook and Twitter. For example, it can work as a file store for Facebook Groups as well as supporting single sign-on with these services.

There is a free entry-level allowance but you can buy more capacity or do things to increase capacity like inviting others to the Dropbox ecosystem so they integrate it with their regular computer. Some vendors like Samsung also provide free extra capacity to users who integrate it with their devices.

Dropbox has answered business’s needs by offering a business package that has secure encrypted storage, the ability to remotely unlink devices and other manageability expectations. This has even extended to having on one login a Dropbox personal account for personal data and a Dropbox For Business account for work data.

The main use I see for DropBox is to exchange a large number of files or large files like videos between two or more different people rather than serving simply as personal or business offsite storage.

For example, I would upload a large collection of photos or videos to a folder on Dropbox and share this folder with other people that I choose. Or it could be to pass a large document between two or more people as part of the revision process for that document. or want to work the one document across two different computers such as a desktop and an Ultrabook. Similarly, I may use Dropbox to create a reference library of documents such as reference manuals for business or for that shared property that you are responsible for.

What I see Dropbox as is simply a agile cross-platform invitation-only file exchange for individuals and small businesses.

Article

Linksys Gets Back Into SMB Networking  | SmallNetBuilder

From the horse’s mouth

Linksys

Press Release

Product Pages

SMB switches

LRT-214 VPN endpoint router

LRT-224 Dual-WAN VPN endpoint router

My Comments

Linksys are returning to the small-business field with a range of unmanaged switches and two VPN-endpoint broadband routers that are pitched at this user class.

All of the equipment works with Gigabit Ethernet interfaces and some of the switches provide 802.3at Power-Over-Ethernet power to half of their ports. For that matter, the cheapest switch in the bunch which is a 5-port Gigabit Ethernet switch calls for US$50. Here, they would also appeal as another quality option to contractors who are wiring a house for Ethernet.when they want a highly-reliable Ethernet switch as the central switch.

As for the routers, these support VPN endpoint along with 802.1q VLAN functionality and are IPv6 ready. As for this functionality, they would support PPTP and IPSec protocols for box-to-box and client-to-box VPN work along with OpenVPN protocols for client-to-box work. They are also future-proof in the context that they implement Gigabit Ethernet LAN and WAN ports thus making them work with next-generation broadband setups and the more-expensive model offers dual-WAN operation for failover operation or load-balancing.

But who knows how Linksys will return to this market further especially when there are companies like Netgear, Draytek and D-Link keeping this market in their grip as far as small-business network technology is concerned.