Introduction

I am reviewing the new HP Photosmart 7510 multifunction inkjet printer which is the top-end model of the new Photosmart lineup. It has been redesigned in a manner to make it more suitable for home use with an emphasis on it being in the living areas of the house. Of course, it will have the printing, scanning and copying abilities and is a citizen product of the Internet-edged home network with HP’s ePrint email-to-print and Apple’s iOS AirPrint functionality.

Prices

Printer

Recommended Retail Price: AUD$249

Inks and Toners

By the way, it is also worth noting that Officeworks does sell a pack of black, cyan, magenta and yellow high-capacity cartridges for AUD$110 at the time of publication.

The printer itself

The HP Photosmart 7510 is finished in that very dark brown colour which may be described as either “antique brown” or “coffee brown”. This is part of the new “earthy-brown” colour trend for interior design but the colour would allow the printer to blend in well with living areas that are replete with the antique or classic wooden furniture.

Unlike the typical inkjet printer, this multifunction printer is set on a base that extends to the length of what would be the typical A4 paper tray on these printers. The front of the plinth drops down smoothly just by you lifting a perspex lid in the area where documents would land when they are printed. There is another part of that lid which exposes the photo-paper tray for when you turn out snapshot photos. This may limit its ability to be positioned on the top of narrow furnture but would make it look the part on that desk, sideboard or large upright piano.

Part of being the top-end model of the Photosmart home inkjet printer series, the Photosmart 7510 is equipped with a low-profile automatic document feeder that would come in handy with scanning or copying documents. US-supplied models have access to the eFax service which allows for Internet-driven “virtual fax machine” functionality.

Touchscreen control panel

As part of the recent trend for HP Photosmart and OfficeJet printers, you control the Photosmart 7510 using a touchscreen. This improves the useability of these printers through the setup phase and when you want to do any printing or copy jobs at the printer.

Like all the other recent Photosmart printers that I have reviewed, this printer uses the 564 and 564XL ink cartridges. This means that you have the benefit of the multi-cartridge colour printing that they offer, thus making them economical to run.

Setup and Network Connectivity

The only network connection for the HP Photosmart 7510 printer is a Wi-Fi connection. If you enrol it with your Wi-Fi home network from the control panel, it doesn’t recognise punctuation in passphrase entry. Therefore, you have to use USB-Wireless setup procedure from your computer to enrol it with non-WPS networks that use punctuation in their passphrases.

Similarly, the Photosmart printer doesn’t support IPv6 connectivity, which is a common amongst network equipment targeted at the home user. This is even as IPv6 is becoming more relevant with the home network especially with next-generation broadband services. On the other hand, this printer does work as a UPnP-compliant printing device, a feature that should be exploited with digital cameras and interactive-TV applications.

Other than that, this printer makes the setup very easy, through the use of animations to show you through preparation procedures.

Walk-up functions

This HP printer supports the full gamut of HP ePrint functions like email-to-print and printer apps. It can also work with the AirPrint mobile-print setup for Apple iOS devices.

There is the option to preview your original on the control panel screen when you scan or copy from the scanning platen. You can’t do this for documents scanned from the automatic document feeder. Other than that, it doesn’t have copying functions that business would find handy like ID copy.

Head-on view with paper door and SD card slot on front of base

Like other multifunction printers, this printer has a camera-card slot on the front of its plinth so you can print from your digital camera’s card or scan documents to a memory card.

Computer functions

When it came to installing the printer’s software, I didn’t have any trouble with this. Even having to move the printer from USB to Wi-Fi operation was a relatively smooth operation.

The driver software doesn’t take up much memory space or processor time thus not impairing the computer’s performance. Even the scan monitor had behaved very consistently, accepting jobs that were started from the printer’s control surface and turning them out without “taking over” the computer. This was infact a more reliable experience than what I have had with previous HP software.

Printer useability and output quality

There is significantly reduced noise level from the HP Photosmart 7510 during a print job compared to earlier Photosmart printers,with no distinct noise from printhead marking the paper. This is more so when turning out regular documents. But the printhead noise may be noticeable during photo printing.

Automatic document feeder

There have been some improvements on the automatic-duplexing front. The time that it takes to “flip” the page to print on the other side has been reduced to around 5 seconds, thus making a reduction in the time penalty for printing both sides. But, like with other HP inkjet printers with this feature, the Photosmart still requires a margin at the top and bottom of the page for this function to work.

The text and graphics on regular documents is very sharp, more on a par with the other Photosmart predecessors. As for photographis, they come out with a slightly dark image with reduced contrast. Some colours like the reds stand out more but blues are not all that strong. As well, you don’t have the vivid flesh tones.

Limitations and Points for Improvement

One omission that I have about the Photosmart 7510 is that it could have a walk-up USB socket on the front for printing from PictBridge-capable cameras, USB memory keys and card readers for future card formats. It could also benefit from an Ethernet socket on the back so it can work with other network technologies like HomePlug.

As for the auto-duplex functionality, HP should look at the issue of having its Photosmart and OfficeJet inkjet printers be able to print “to the edge” of the paper when printing both sides. This would make the function not just as a “green” function but more so as a desktop-publishing aid when it comes to printing documents where alignment on both sides is critical.

Conclusion and Placement Notes

I would recommend the HP Photosmart 7510 printer as a household printer for a busy household, especially if there are many guests coming through; including the previously-mentioned “family house” scenario. This is due to using the efficient five-cartridge printing mechanism which allows you to buy the colours that you need. It would work well as a SOHO printer for those of us who don’t rely on fax technology and fit in  with those houses where there is high value being placed on aesthetics; especially if there is a lot of that antique furniture in place.

Through this last year, there has been an increasing number of incidents where customers of high-profile companies have had their identifying data compromised. One of these incidents that put everyone in the IT world “on notice”, especially those involved in consuner-facing IT like ISPs or online services, was the Sony PlayStation Network / Qriocity break-in by LulzSec / Anonymous.

Close to that, I had attended a presentation and interview concerning the security of public computing services hosted by Alastair MacGibbon and Brahman Thiyagalingham from SAI Global, the report which you can see here.

The BigPond incident

Over the last weekend, Telstra had suffered a security breach that compromised the user details of some of their BigPond Internet-service customer base. This was through a customer-service search Webpage being exposed to the public Internet rather than Telstra’s own customer-service network.

The privacy compromise was discovered on Friday 9 December 2011 (AEDT) and mentioned on the Whirlpool forum site. It was in the form of an in-house “bundles” search page exposed to the Web with the database containing usernames, passwords and fully-qualified email addresses of a large number of the customer base at risk.

Telstra’s response

But Telstra had responded very quickly by locking down the BigPond customer email servers and Web-based self-service front-ends while they investigated the security compromise. The customers whose data was exposed had their passwords reset with them being required to call the BigPond telephone support hotline as part of the process.

As I do maintain an email account through this service for a long time, I had taken steps to change the password on this account. This was even though I wasn’t one of the customers that was subject to the aforementioned mandatory password reset.

Telstra also maintained a live channel of communication to its customers through their own Web sites, through updates to the main media channels and through an always-running Twitter feed. Once the email system was open for business, a follow-up email broadcast was sent to all BigPond customers about what happened.

My comments on how this was handled

Like the Sony PlayStation incident, this incident was one that affected a high-profile long-established brand which, like other incumbent telecommunications-service providers, was in a position where the brand has a bittersweet connotation. Here the brand is associated with a portfolio of highly-established high-quality stable telecommunications services but has had negative associations with poor customer service and expensive telecommunications services.

What I saw of this was that after the Sony incident and similar incidents against other key brands, the IT divisions for Telstra haven’t taken any chances with the data representing their customer base. They had quickly locked down the affected services and forced the necessary password-reset procedures in order to reduce further risks to the customers; as well as keeping customers and the public in the loop through their media, Web and Social-Web channels.

The Telstra incident also emphasised the fact that the risks can come from within an affected organisation, whether through acts of carelessness or, at worst, deliberate treacherous behaviour by staff. As I have said in the previously-mentioned interview and conference article, there needs to be data protection legislation and procedures in place in Australia so that a proper response can occur when these kinds of incidents occur.

I have moved the Buyers’ Guides articles from deep within the General Feature Articles page to their own page under Article Collections. This will make it easier for you to find the new Buyers’ Guide articles that you need to consult before you buy that piece of computing or networking equipment.

As well, I have classed the article list between computer systems and peripherals; and network equipment including Internet-enabled entertainment. There is also a separate article group for buyers’ guides dedicated to small-business and community-organisation owners. This layout will evolve as I add more buyers’ guide articles to this site.

Article – French language

Le nombre d’abonnés FTTH a augmenté de 71 % en un an – DegroupNews.com (France)

My comments

After I had reviewed this article about the apparent increase in fibre-to-the-home next-generation Internet subscribers, I had noticed a few key facts.

The areas where there was the FTTH activity taking place were France’s major cities, but where there has been local initiative taking place concerning real-broadband or next-generation Internet, there has been the activity.

A good question to ask is whether there is immediate takeup of FTTH next-generation Internet as soon as customers know that the service is passing their door? For the apartment buildings and other multi-tenancy buildings, there may be issues concerning the rollout within the buildings as agreements are struck with landlords and building-management associations (body corporates).

I would also find that the competitive-service measures such as “multifibre” (each provider maintaining fibre infrastructure to the customer” and “monofibre” (infrastructure shared by multiple providers) allows more customers to choose value for money for their triple-play Internet needs.

From the horse’s mouth

Gigaclear Customers website

Press release

Video – BBC East Midlands Today TV interview

Link to video at YouTube

My Comments

I have previous covered the arrival of fibre-to-the-home broadband at Hambleton, a village in Rutland in the United Kingdom courtesy of Gigaclear and Rutland Telecom.

This included doing a Skype-based telephone interview on this network. Now I have seen and provided this video which exemplifies the benefit of this real broadband Internet service to this village.

An example of this was the Finch’s Arms pub which had experienced a different from of trade that a “local” wouldn’t experience. They had installed a Wi-Fi hotspot and there has been more through the till for them due to this broadband service. They also acquired more of the business traffic again due to the high-speed Internet traffic,

Of course, there was a change of life brought about buy the provision of this fibre-optic network with the city-style Internet service being exposed to these residents. Some were even achieving reliable Skype videoconferencing sessions with distant relatives while others were making telecommuting more feasible.

From what I have seen, this is an example of what can be done to enable a village or small country town with real Internet.

You may have your Web-based or client-based email system going strong on your regular computer but you have just joined the hordes and bought a new iPhone or Android smartphone or tablet.

One of the main advantages of these devices is that you can use them to check on your email and send simple email messages or replies. But you need to set up your email to work with these devices before you can use this benefit.

What you need to know

You will need to know the following details:

• what kind of email setup you are using
  This could be your the name of your Web-based email service or one of the following kinds of client-driven email services (POP3 / SMTP – common in email services with residential Internet services, IMAP – used as a client-side access method for some Web services or an alternative to POP3 for some residential and small-business services and Microsoft Exchange – used in most larger business setups)
• your full email address 
• your password for that email service. For email services that are part of your Internet service, this will be the same as your login parameters for that email service.

POP3 (SMTP) email services

If you are using a POP3 email service, which most consumer and small-business email services are, you will need to go to the email client on your regular computer and make sure the option to “Keep messages on server” is selected. If you regularly work your email from your regular computer as well as your smartphone or tablet, you could set the option to clear messages from the server after a month.

Setting up the smartphone or tablet

You will need to open your email app on the smartphone or tablet and go to “Account” options. In the Android platform, this would be “Email” whereas the iOS devices would know it as “Mail” on the iPhone and iPad.

Touch the “Add Account” function and enter your email address and password. In the case of the Apple devices, you will have an option with the graphics that represent the Web mail services and Exchange service as well as an option for an “other” service. Android users would have to use the Gmail app to work their Gmail account. Where prompted, enter your full email address and password. At that point, enter your name in the “Name” field if you are setting up your Apple device.

Here, the smartphone or tablet will obtain the setup details for your email account and set itself up for that account if you entered in the correct email address and password. This is where Android users would be asked to enter their name, which will appear on the email others receive from them.

If you maintain multiple accounts, you can add these accounts to your device so you can monitor them. This is done using the same procedure.

I would still make sure that any taglines like “Sent from iPhone” or “Sent from Samsung smartphone” are kept so your recipients know that you were replying or sending that message from the smartphone. This may be of concern for people getting used to the touchscreen keyboard on these devices.

Your email application

Android users will find that the arrival of new email is marked by an “envelope” on the top of the screen. They then “draw down” the “blind” which shows a notification screen with any notifications still outstanding. Touch on the “new email” notification so you can see all the new mail that has arrived. As well, the email application will be visible on the first home-screen or the first screen of the “Applications” library screen.

For iOS users will see the email application always at the bottom of the screen alongside the phone application. This will have a red bubble indicating the number of new emails that have arrived.

Tips

What POP3 users need to know

People who use POP3 email services and want to keep a record of an email that they sent may need to send a BCC (blind carbon copy) to themselves of the message because the old POP3 protocol doesn’t allow for proper multi-terminal access to these accounts with a synchronous view.

Similarly, an email that is marked as read or deleted on your smartphone may not be marked as read or deleted on your regular computer and vice versa. This is also to do with the same “single-computer” mentality around this protocol.

Setting your phone up for your Wi-Fi network

It is also a good idea to set your phone or tablet up with your home’s or small-business’s Wi-Fi network so you can make use of the better wireline broadband access plans rather than relying totally on your 3G provider’s tight wireless-broadband tariffs for your email.

Conclusion

Once you have your email set up on your smartphone or tablet device, you can find yourself liberated from your desk when it comes to checking on the arrival of important email.

Article

Skype – The Big Blog – Parliaments across Europe renew calls to protect net neutrality

My Comments

There has been a lot of discussion about the Net Neutrality idea where there is to be equal treatment for data that flows over the Internet compared with a commercial desire to prioritise data that favours an ISP’s or partner’s interests or limit or throttle data that goes against those interests.

In Europe, various national and regional governments are endorsing or mandating the concept of Net Neutrality with the provision of Internet service. For example, the Berlin city-state’s regional government have recently endorsed this concept and Luxembourg have, from 17 November, moved a motion that Net Neutrality is part of that country’s national law and to be promoted through the European Union. It has already been adopted in France who have a lively competitive Internet-service environment as well as the Netherlands. As well, the European Parliament have moved motions to stand behind an open and neutral Internet.

But the mobile operators are seen to be against the Net Neutrality concept due to their investment in their cellular telephony services.

This issue is very much about permitting competitive service providers to exist in the IP-based broadcasting / content-delivery and communications space; but is also about free speech and a free press. It would also ring true with environments that push the competitive-trade issues like France and the UK; and could encompass the issue of whether mobile operators should charge extra for tethering or not.

I stand for Net Neutrality because it permits a competitive environment for providing Internet-hosted communications or content delivery services as well as permitting a free press and freedom of speech. The ISPs should really be seen as common carriage-service providers like telephone companies or public utilities.