Tag: Australia

Article

Alexa partners with The Betoota Advocate (mumbrella.com.au)

Betoota Teaches Alexa Aussie Slang – (smarthouse.com.au)

Alexa Looks To Expand Her Knowledge Of Australia By Teaming Up With The Betoota Advocate – B&T (bandt.com.au)

My Comments

Australia does have its own slang and culture which has been celebrated through Australian films and television like “Crocodile Dundee” or “Neighbours”; or the 1980s Paul Hogan “Throw A Shrimp On The Barbie” ad. There was even a book called “G’Day Teach Yourself Australian” (Amazon link) which conveyed the look of a foreign-language courseware book but taught Australian slang and culture to English-speaking travellers in a humourous way. Even the current popularity of “Bluey” amongst families in other countries is putting Australian culture increasingly on the map.

Amazon Alexa is now learning Australian slang and culture

But the voice-driven assistants like Amazon Alexa or Google Assistant weren’t taught that kind of information. This made it difficult for Australians to use these assistants in a manner that is comfortable to them.

A previous approach to supporting dialects within a language including regional dialects was the BBC’s effort at a voice assistant. This responded to British English and even supported the various regional accents and dialects used within various parts of the UK. But it has been focused towards access to its own content and currently isn’t able to work with other voice-assistant platforms as a linguistic “module”.

Now Amazon have worked with the Betoota Advocate to “teach” Alexa about Aussie slang and culture. It is not just the slang and colloquial speech that she had to understand but items relating to Australian life and culture. For example, being able to answer which AFL or NRL club won their respective code’s Grand Final or to summon up the latest Triple J Hottest 100 as a playlist.

In the case of the football Grand Finals, there may be an issue about which football code is referred to by default when you ask about the winner of one of these penultimate matches and don’t identify a particular code. This is because of New South Wales and Queensland “thinking of” the NRL rugby-league code while the other States think of the AFL Australian-Rules code.

It could be even something like “How do I pay the rego on the ute” which could lead you to your State government’s motor registration office or, if they support it, instigate the workflow for paying that vehicle registration.

Australians and foreigners can even ask Alexa the meaning of a particular slang term or colloquialism so they can become familiar with the Australian vernacular. This would be required of Alexa anywhere in the world especially if you are talking with Australian expats or finding that a neighbourhood is becoming a “Little Australia”. Or if you are from overseas and show interest in Australian popular culture, you may find this resource useful.

A feature that may have to come forward for this Australian-culture addition to Amazon Alexa is to support translation of Australian idioms to and from languages other than English. This is more so where Australian culture is being exposed in to countries that don’t use English as their primary language or where these countries acquire a significant Australian diaspora. An example of the first situation is the popularity of MasterChef Australia within the Indian subcontinent and the existence of Australians within Asian and European countries.

This addition of Australian slang and culture to Alexa is available to all devices that support the Amazon Alexa voice-driven assistant. This ranges from Amazon-designed equipment like the Amazon Echo smart speakers to third-party devices that implement Amazon Alexa technology.

At least this is an example of how a voice-driven assistant provider can work towards courting countries and diasporas that are being seen as viable. It may have to be about encouraging the use of modular extensions to enable voice-driven assistants to work with multiple languages, dialects and cultures.

Articles

Australia to seek right-to-repair legislation or regulation to allow customers to seek cost effective repairs for smartphones and other consumer goods

A ‘Right To Repair’ Law Would Put Australians Back In Control Of Their Tech | Gizmodo

Australia’s Right To Repair Moment Is Well Overdue | Gizmodo

From the horse’s mouth

Productivity Commission (Australia)

Right To Repair inquiry (home page)

My Comments

Increasingly it has become increasingly difficult to repair or have repaired manufactured goods made in the last few decades. We then end up with a situation where it is economically preferable to replace them or have them operate at a sub-par level for the rest of their useful lives. This leads to waste associated with broken goods being taken to recycling or landfill.

Lets not forget that end-users may want to modify equipment to suit their changing needs. For example, there will be the desire to upsize the RAM or storage on a computer, games console or set-top box so it can accommodate more data or run more smoothly. Or some devices may be modified for improved useability by users that have limited abilities. There may even be the idea of integrating existing HVAC systems in to smart-home setups.

Some of the limitations include limiting access to spare parts, technical knowledge and special repair tools to repair workshops and technicians approved by the manufacturer. In some cases, some manufacturers have reduced the number of approved repair workshops or technicians so it becomes increasingly inconvenient or expensive to seek repairs yourself. As well, it becomes more difficult for others including yourself to repair these items.

There is an increasing pressure to allow consumers or independent third-party repairers to repair items. This movement, known as the “right-to-repair” movement, has gained traction within the USA and the European Union with both these jurisdictions introducing legislation and regulation that enshrine this right. Even France is taking further action by having a “reparability rating” on certain classes of consumer goods like smartphones, TVs or washing machines so customers can know whether the item can be repaired and how difficult it would be to repair.

Arguments often cited for this include the ability for a device to last a long time thanks to the increased availability of replacement parts and knowledge to repair these devices. Here, it opens up the idea of independent repairers being able to repair these devices or allowing a technically-adept person to perform their own repairs. It includes the ability to see more people employed or doing business in the repair trade along with further sharing of knowledge about repairing equipment of different types including sophisticated equipment.

It could extend to the idea of a rich refurbished-device market so that devices that people need are made more affordable. This could also apply to the availability of devices that are modified for accessibility or to suit certain usage scenarios.

Over the last year, the Australian Productivity Commission has called for action to support right-to-repair by instigating an inquiry in to this topic. They have been soliciting submissions through this inquiry in order to make the best call on right-to-repair laws in this country. But it is easy to see it as being just for consumer goods like smartphones or cars.

Some submissions have expanded the scope of goods covered to those normally supplied to businesses or the public service, with the article citing devices like videosurveillance cameras or equipment to do with car-parking systems thanks to these devices being part of the smart city ideal. Here, they say that these devices are known to outlast the vendors that supply them in the order of years if not decades. It would encompass the issue of a vendor collapsing or being taken over by another larger firm, with this impacting on the supply of parts and technical knowledge for these devices.

Another commonly cited situation for “business-to-business” devices is tractors and agricultural equipment. Here, it is about whether parts or expertise is available for these machines nearer the farms that they are used on including whether that local diesel mechanic in that small town can get the tractor working properly again. This is as they are becoming more complicated to repair thanks to use of computer technology to manage engines or other aspects of the machine’s operation.

They also cited the issue of software especially firmware that allows most of today’s devices to run. There is a call to provide continual software-quality updates to this software for as long as the hardware device is to last or “open up” the hardware to third parties to provide software. An example of this is what has happened with the Linksys WRT-54G Wi-Fi broadband router where there has been the OpenWRT community creating highly-capable firmware for this device.

In this context, there was the issue of using digital-rights management to stop do-it-yourself or independent repair of equipment. Even in this case, it has to be about keeping the software up-to-date for as long as the device or platform lasts and if this can’t be achieved, opening up the device or platform to third parties.

Of course device vendors and their peak bodies are against these ideas due to them losing control of their devices to end-users and independent repairers. An example of this is Interactive Games & Entertainment Association who represent the console-based video-games platforms. Here, they don’t want this to go ahead because they see that games consoles don’t need the same kind of consumer protection as other consumer devices. But it may be that this kind of consumer protection may be about disturbing their business model with the games consoles being sold as loss-leaders with the cost made up in the games the people play on these consoles.

Luckily Australia is starting to see this issue for what it is and could set up “right-to-repair” legislation and regulation. As well, I also see this issue having impact on New Zealand due to that country being seen as the “same” market as Australia and it being easier for both the Australian and New Zealand governments enforcing the same standard of right-of-repair on both sides of the Tasman Sea.

Previous Coverage

Are you sure you are casting your vote or able to cast your vote without undue influence?

Being aware of fake news in the UK

Fact-checking now part of the online media-aggregation function

Useful Australian-based resources

ABC Fact Check – ran in conjunction with RMIT University

Political Parties

Australian Labor Party (VIC, NSW)

Liberal Party – work as a coalition with National Party (VIC, NSW)

National Party – work as a coalition with Liberal Party (VIC, NSW)

Australian Greens – state branches link from main page

One Nation (Pauline Hanson)

Katter’s Australia Party

Derryn Hinch’s Justice Party

Australian Conservatives

Liberal Democratic Party

United Australia Party

My Comments

Over the next six months, Australia will see some very critical general elections come to pass both on a federal level and in the two most-highly-populated states that host most of that country’s economic and political activity. On October 30 2018, the election writs were recently served in the state of Victoria for its general election to take place on November 24 2018. Then, on the 23 March 2019, New South Wales will expect to go to the polls for its general election. Then the whole country will expect to go to the polls for the federal general election by 18 May 2019.

As these election cycles take place over a relatively short space of time and affecting , there is a high risk that Australians could fall victim to misinformation campaigns. This can subsequently lead to state and federal ballots being cast that steer the country against the grain like what happened in 2016 with the USA voting in Donald Trump as their President and the UK voting to leave the European Union.

Look for tags within Google News that describe the context of the story

The issue of fake news and misinformation is being seen as increasingly relevant as we switch away from traditional media towards social media and our smartphones, tablets and computers for our daily news consumption.  This is thanks to the use of online search and news-aggregation services like Google News; or social media like Facebook or Twitter which can be seen by most of us as an “at-a-glance” view of the news.

As well, a significant number of well-known newsrooms are becoming smaller due to the reduced circulation and ratings for their newspaper or radio / TV broadcast thanks to the use of online resources for our news. It can subsequently lead to poor-quality news reporting and presentation with a calibre equivalent to the hourly news bulletin offered by a music-focused radio station. It also leads to various mastheads plagiarising content from other newsrooms that place more value on their reporting.

The availability of low-cost or free no-questions-asked Web and video hosting along with easy-to-use Web-authoring, desktop-publishing and desktop-video platforms make it feasible for most people to create a Web site or online video channel. It has led to an increased number of Websites and video channels that yield propaganda and information that is dressed up as news but with questionable accuracy.

Another factor that has recently been raised in the context of fake news, misinformation and propaganda is the creation and use of deepfake image and audio-visual content. This is where still images, audio or video clips that are in the digital domain are altered to show a falsehood using artificial-intelligence technology in order to convince viewers that they are dealing with original audio-visual resource. The audio content can be made to mimic an actual speaker’s voice and intonation as part of creating a deepfake soundbite or video clip.

It then becomes easy to place fake news, propaganda and misinformation onto easily-accessible Web hosts including YouTube in the case of videos. Then this content would be propagated around the Internet through the likes of Twitter, Facebook or online bulletin boards. It is more so if this content supports our beliefs and enhances the so-called “filter bubble” associated with our beliefs and media use.

There is also the fact that newsrooms without the resources to rigorously scrutinise incoming news could pick this kind of content up and publish or broadcast this content. This can also be magnified with media that engages in tabloid journalism that depends on sensationalism to get the readership or keep listeners and viewers from switching away.

The borderless nature of the Internet makes it easy to set up presence in one jurisdiction to target the citizens of another jurisdiction in a manner to avoid being caught by that jurisdiction’s election-oversight, broadcast-standards or advertising-standards authority. Along with that, a significant number of jurisdictions focus their political-advertising regulation towards the traditional media platforms even though we are making more use of online platforms.

Recently, the Australian Electoral Commission along with the Department of Home Affairs, Australian Federal Police and ASIO have taken action on an Electoral Integrity Assurance Task Force. It was in advance of recent federal byelections such as the Super Saturday byelections, where there was the risk of clandestine foreign interference taking place that could affect the integrity of those polls.

But the issue I am drawing attention to here is the use of social media or other online resources to run fake-news campaigns to sway the populace’s opinion for or against certain politicians. This is exacerbated by the use of under-resourced newsrooms that could get such material seen as credible in the public’s eyes.

But most of Silicon Valley’s online platforms are taking various steps to counter fake news, propaganda and disinformation using these following steps.

Firstly, they are turning off the money-supply tap by keeping their online advertising networks away from sites or apps that spread misinformation.

They also are engaging with various fact-check organisations to identify fake news that is doing the rounds and tuning their search and trending-articles algorithms to bury this kind of content.

Google users can report Autocomplete suggestions that they come across in their search-engine experience/

They are also maintaining a feedback loop with their end-users by allowing them to report fake-news entries in their home page or default view. This includes search results or autocomplete entries in Google’s search-engine user interface. This is facilitated through a “report this” option that is part of the service’s user interface or help pages.

Most of the social networks and online-advertising services are also implementing robust user-account-management and system-security protocols. This includes eliminating or suspending accounts that are used for misinformation. It also includes checking the authenticity of accounts running pages or advertising campaigns that are politically-targeted through methods like street-address verification.

In the case of political content, social networks and online-advertising networks are implementing easily-accessible archives of all political advertising or material that is being published including where the material is being targeted at.

ABC FactCheck – the ABC’s fact-checking resource that is part of their newsroom

Initially these efforts are taking place within the USA but Silicon Valley is rolling them out across the world at varying timeframes and with local adaptations.

Personally, I would still like to see a strong dialogue between the various Social Web, search, online-advertising and other online platforms; and the various government and non-government entities overseeing election and campaign integrity and allied issues. This can be about oversight and standards regarding political communications in the online space along with data security for each stakeholder.

What can you do?

Look for any information that qualifies the kind of story if you are viewing a collection of headlines like a search or news-aggregation site or app. Here you pay attention to tags or other metadata like “satire”, “fact checking” or “news” that describe the context of the story or other attributes.

Most search engines and news-aggregation Websites will show up this information in their desktop or mobile user interface and are being engineered to show a richer set of details. You may find that you have to do something extra like click a “more” icon or dwell on the heading to bring up this extra detail on some user interfaces.

Trust your gut reaction to that claim being shared around social media. You may realise that a claim associated with fake news may be out of touch with reality. Sensationalised or lurid headlines are a usual giveaway, along with missing information or copy that whips up immediate emotional responses from the reader.

Check the host Website or use a search engine like Google to see if the news sources you trust do cover that story. You may come across one or more tools that identify questionable news easily, typically in the form of a plug-in or extension that works with your browser if its functionality can be expanded with these kind of add-ons. It is something that is more established with browsers that run on regular Windows, Mac or Linux computers.

It is also a good idea to check for official press releases or similar material offered “from the horse’s mouth” by the candidates, political parties, government departments or similar organisations themselves. In some cases during elections, some of the candidates may run their own Web sites or they may run a Website that links from the political party’s Website. Here, you will find them on the Websites ran by these organisations and may indicate if you are dealing with a “beat-up” or exaggeration of the facts.

As you do your online research in to a topic, make sure that you are familiar with how the URLs are represented on your browser’s address bar for the various online resources that you visit. Here, be careful if a resource has more than is expected between the “.com”, “.gov.au” or similar domain-name ending and the first “/” leading to the actual online resource.

Sometimes the good ol’ radio can be the trusted news source

You may have to rely on getting your news from one or more trusted sources. This would include the online presence offered by these sources. Or it may be about switching on the radio or telly for the news or visiting your local newsagent to get the latest newspaper.

Examples of these are: the ABC (Radio National, Local radio, News Radio, the main TV channel and News 24 TV channel), SBS TV, or the Fairfax newspapers. Some of the music radio stations that are part of a family run by a talk-radio network like the ABC with their ABC Classic FM or Triple J services will have their hourly newscast with news from that network. But be careful when dealing with tabloid journalism or commercial talkback radio because you may be exposed to unnecessary exaggeration or distortion of facts.

As well, use the social-network platform’s or search engine’s reporting functionality to draw attention to fake news, propaganda or misinformation that is being shared or highlighted on that online service. In some cases like reporting inappropriate autocomplete predictions to Google, you may have to use the platform’s help options to hunt for the necessary resources.

Here, as we Australians faces a run of general-election cycles that can be very tantalising for clandestine foreign interference, we have to be on our guard regarding fake news, propaganda and misinformation that could affect the polls.

Articles

Amazon Echo – to be available in Australia and New Zealand on February 1 2018

Amazon Echo Australian Launch: Pricing, Models And Availability | Lifehacker Australia

Aussie brands and publishers get on board with Amazon Echo | Adnews

Aussie enterprises jump on Alexa as bot lands down under | IT News

Everything You Need To Know About The Aussie Amazon Echo | Gizmodo

From the horse’s mouth

Amazon Australia

Amazon Music Unlimited Coming to Australia and New Zealand on February 1 (Press release including refernce to Echo devices)

Product Page

My Comments

I have written some previous articles about Amazon’s Echo devices and Alexa platform but at the time of publication, these devices weren’t officially available in Australia. But Amazon have just announced that they are to launch these devices in the Australian and New Zealand market on February 1 2018.

This is although Google had launched their Home smart speaker and Assistant platform to the Australian market in July 2017.  Then, close to Christmas, they launched the Home Mini smart speaker and were gaining some momentum on the Australian market.

The devices to be initially available are the Echo smart speaker (AUD$119), the Echo Dot adaptor (AUD$49) which connects to an existing audio device with a line input; and the Echo Plus smart speaker (AUD$199) which is equipped with an integrated Zigbee home-automation hub. Amazon also has run an introductory offer for a pair of Echo Dot adaptors for AUD$79.  As well, Amazon are taking advance orders on these Echo devices with the goal to ship them out on February 1.

Amazon has localised Alexa to satisfy the needs of the Australian and New Zealand userbase including giving her that distinctive Aussie accent and having her providing relevant answers. But the moment this news was launched, a significant number of Australian brands got cracking with developing Alexa Skills which provide a link between their services and these Echo devices. For example, the Australian media names like ABC, SBS and News Corporation have worked with Amazon to have their content available through Alexa. Similarly, Westpac and NAB have provided Alexa Skills so you can find out the state of your accounts you have with them.

I see the arrival of Amazon Echo on the Australian marketplace as the start of a major showdown when it comes to voice-driven home-assistant platforms in this country. As well, it will be a wake-up call for Australian service providers to work on “skills” for these platforms.

Article

Google Home: Australian Review | Lifehacker Australia

From the horse’s mouth

Google

TV commercial – click or tap to play

My Comments

I have given regular mention of Google Home as a competitor in the smart home assistant space alongside Amazon Echo. At the time I wrote the previous articles, none of these services were available in Australia.

But since this week, Google Home has become the first of the smart home assistant platforms to be released in to Australia. They are offering these devices for AUD$199 at least through JB Hi-Fi, Harvey Norman and Officeworks, and is being linked to most of the ABC live and on-demand audio services along with Sky News and Fox Sports for local news services.

Google have even gone out of their way to promote this device on the TV by using an Australian-localised 30-second version of their Super Bowl TV ad including a question about the noise a kookaburra makes.

But I would suspect that Amazon won’t take this lying down and there will be pressure to make sure that their Echo devices and Alexa platform are on the scene as soon as possible. This would also apply to Microsoft and Apple when they get their home assistant platforms off the ground.

Articles

A new provider starts to offer competitive Internet service to the apartment-block market

Fiber Corp looks to fill NBN gap | The Australian Business Review

​Fiber Corp rolling out NBN alternative | CIO

NBN rival Fiber Corp to offer alternative CVC model | Optical Solutions

Fibre optics firm plans to offer 10Gbps speeds | ITWire

From the horse’s mouth

Fiber Corp

Home Page

My Comments

… this time up in Sydney

A highly-politicised National Broadband Network deployment in Australia, which has led to the slow rollout of its services across most of Australia’s urban areas has brought on the arrival of infrastructure-level competition.

This is where independent companies are rolling out fibre-optic or other infrastructure to deliver next-generation broadband Internet service to various neighbourhoods. It has been facilitated by recent liberalisation of the market where multiple retail-level ISPs can buy access to these networks. A similar situation has occurred in the United Kingdom to open up next-generation broadband in to various urban and rural areas thanks to independent operators laying down their infrastructure independent of BT Openreach – the UK’s British-Telecom-controlled equvalent of the National Broadband Network.

One of these that has started taking action is DGTek who had started to run their own fibre-optic infrastructure around Elwood and some of Melbourne’s inner-south-east bayside suburbs, while another of these is TPG who have installed their own infrastructure in a number of apartment complexes across Australia, putting the wind up NBN to cover those locations.

Fiber Corp, a Sydney-based fibre-optic infrastructure company backed by veteran food-industry business and turf identity Nicholas Moraitis who owned the 1997 Melbourne Cup winner “Might And Power”, has started to offer their own competing infrastructure to multiple-occupancy building developments in central Sydney and Mascot. Their infrastructure is based on fibre-to-the-premises implementing Gigabit PON and NG-PON technology capable of offering up to 10Gbps but is being deployed with a similar business attitude to TPG’s infrastructure efforts. Here it is about the “best bang for the buck” where you are thinking about a high-quality service at an affordable price.

It will take advantage of the recent liberalisation of the infrastructure market that allows multiple retail ISPs to compete on the same physical infrastructure, but will be architected to allow small-time and startup operators on to the infrastructure at a cheap price.

Although Fiber Corp is focusing on the larger multi-occupant developments, they have had attracted interest from some of the local councils who are frustrated with the rollout delays associated with the NBN service.

Joel Clarke, Fiber Corp’s CIO, is pushing for a better “NBN levy” scheme for financing rural broadband rollouts. Here, he wants to see that all of the compliant and participating infrastructure providers are seen as part of a larger logical NBN rather than just the infrastructure provided by NBN Co.  It will also require NBN Co to be aggregated to offset all additional costs to wholesalers, retail ISPs and consumers. Otherwise, this levy will simply be seen as a tax upon competing infrastructure providers, making it harder for them to do business.

It also includes the requirement to allow any retail ISP to connect to any infrastructure and offer their service to every customer endpoint. This would allow for customers to benefit from a wider choice of Internet service providers and permit the existence of boutique service providers on the infrastructure.

Article

An Internet service provider offers a next-generation broadband service fit for owners of these “gaming rigs”

MyRepublic Says Its Gamer NBN Plan Is Actually For Gamers | Gizmodo

Previous Coverage

A Singapore telco sets the cat amongst the Australian pigeons

From the horse’s mouth

MyRepublic

Personal Internet Services product page

My Comments

Singapore-based ISP MyRepublic launched last week an “all-you-can-eat” single-tier high-performance plan on to the NBN with the goal to offer something more than what Telstra, Optus and co can offer on the same infrastructure. But there is a gaming-optimised variant of that plan that isn’t a “gaming” plan by name only.

Here, they are asking AUD$59.99 per month for this level of service and will have it available across all NBN connection types. As well, they are offering a discount on a PlayStation 4 console for the first 500 subscribers to sign up.

This plan, with a bandwidth of 100 Mbps download and 40 Mbps upload, is associated with a network that provides optimised network latency for real-time gaming and an optimised path to the popular game servers. This is important for “massive multiplayer online” games which exchange a lot of real-time data as each player plays their moves in the games.

MyRepublic started out as a specialist gaming ISP who understands what online multi-machine multi-player gaming is all about including the requirement for game-server and connection reliability. They had found that gamers aren’t readily understood by established ISPs and want to focus on this vertical market. For example, issues that face games enthusiasts would include server availability and reliability along with data latency between their machine and these servers.

They also create a gaming hotline so that gaming-related questions can be answered by those who are knowledgeable on these topics. As well, MyRepublic also partner with gaming-hardware vendors like Razer and SteelSeries, especially as they realise that more of their customers use Windows-based regular computers (think “gaming rigs”) rather than consoles for gaming.

An issue that could be raised concerning the development of online games is whether to support an edge-computing approach where multiple local servers can effectively become one large server. It can include redundancy / fail-safe operation along with the ability to handle many players including having particular machines process locally-generated game data.

Of course, they are also pushing the competition agenda when it comes to retail Internet services especially in the context of value for money. Here, they want to underscore an above-average performance expectation for next-generation broadband Internet service with this being offered at a reasonable price.

MyRepublic could also take advantage of the recent infrastructure-level market liberalisation with the likes of TPG and DGTek laying down competing broadband infrastructures at particular neighbourhoods and buildings and offering them to competing retail providers.  Here, they could do things like offering symmetrical broadband services including Gigabit-level services to the same level as some European services.

Once there is a sustainable amount of infrastructure-level competition taking place, including the ability for retail ISPs to offer their services across multiple infrastructures, it could lead to Internet service value being raised for home and small business.