Introduction

You might be at that position where the computer printer at your small business is “on its last legs” or becoming impossible to run economically. On the other hand, you may find you are working your existing printer harder and need to consider a machine that is suited to your current workload.

Similarly, as the end of the financial year approaches, you will face advertising from computer resellers and retailers; and office-supply stores for technology like printers at very enticing prices, usually to allow businesses to buy capital equipment that can be quickly offset against their income for tax purposes. This can become more intense whenever the government announces significant tax breaks for business owners when they purchase capital equipment.

At this point, you could easily make a mistake concerning the purchase of a printer and end up buying the wrong machine for your needs. I have prepared this buyers’ guide so you can be sure you are getting the right printer to suit your business’s needs and be able to use a machine that gives you more “bang for the buck”.

Printer classes

Laser printers

HP LaserJet Pro 1560 monochrome laser printer

A laser printer uses a xerographic dry-printing mechanism to print the image to the paper, in a similar way to how the classic photocopier worked. But they use a laser or, in cheaper printers, an LED to illuminate the photostatic drum with the computer-generated image to be printed.

Colour laser printers use four of these mechanisms to imprint the four colours and some cheaper versions may use only one drum and four toners to print the same page; which will take longer to come out.

This class of printer is typically known for printing many copies of “press-quality” documents and has started the “desktop-publishing” revolution.

It is worth knowing that some laser printers will use a cartridge which has an integrated drum as well as the toner supply while others like most of the Brother range will use a separately-replaceable drum unit. With the latter model, you may have to factor in the cost of the drum unit which will occur later on in the machine’s life; usually after 17000-25000 pages.

Business Inkjet printers

HP OfficeJet 6500 business inkjet multifunction printer

This class of inkjet printer is pitched primarily at business users and uses high-capacity cartridges and is optimised for a high duty cycle. They will also have business-target functionality like advanced fax functionality and the ability to work with advanced networks.

Consumer Inkjet printers

Canon PIXMA MX-350 multifunction printer with fax

Typically this class of network printer will be optimised for photographic printing and have inks that reproduce photos well. But on the other hand, they will be optimised for a low duty cycle with low-capacity ink cartridges. If they have fax functionality, this functionality will be very basic and as far as network connectivity is concerned, these printers will be suited to a basic small network.

Buying dilemmas that a business owner can face

As a business owner, you may face some buying dilemmas when you choose certain printers. This is especially as manufacturers design printers, especially multifunction printers, that effectively have similar capabilities to others of a different class. Here, the prices for the machines are similar and they may have similar print speeds or functionalities. But there may be certain key differences like the cost to run the machine or the machine’s prowess at particular print jobs.

The two main examples of this are: a high-end fax-equipped consumer inkjet multifunction like the HP Photosmart Premium Fax C410a ( an ePrint-enabled successor to the HP Photosmart Premium Fax C309a full-duplex inkjet printer) and a network-capable business inkjet multifunction like the HP OfficeJet 6500A Series; or a high-end business inkjet multifunction like the HP OfficeJet Pro 8500 Series and en entry-level colour laser multifunction like the HP Colour LaserJet Pro CM1415fnw.

High-end consumer inkjet vs a business inkjet

HP Photosmart Premium Fax C410 - a high-end consumer inkjet multifunction printer

A high-end consumer inkjet printer will be optimised for photo printing whereas a low-end networkable business inkjet will be primarily targeted at printing large runs of documents. This will affect ink-cartridge capacity, machine durability, functionality and printer throughput in many ways.

The former printer will typically have five or more inks and these inks will typically be in lower-capacity cartridges which need replacing more often than the four inks used in a low-end business inkjet printer. I would still suggest that businesses prefer the models with separately-replaceable ink cartridges because each ink can be replaced as needed.

As well, these consumer-level printers will typically have functions that make it easier to print pictures directly from a digital camera whether it’ is “tethered” by a USB cable or one takes the “film” (memory card) out of the camera. Some of these printers may offer the ability to print from a mobile phone via Bluetooth whether through integrated circuitry or an optional Bluetooth module.

HP OfficeJet 6500a - a modest-priced business inkjet printer

It may be worth knowing that some business-level inkjets are acquiring this kind of functionality but most of these printers won’t turn out the high-quality prints from digital cameras. Here, this functionality may be useful for applications where print quality doesn’t matter like hardcopy proofs that are used for “shortlisting” pictures for a project.

I would consider the premium consumer-level inkjet printer as a business printer if you rely on it for turning out high-quality digital prints whether from your PC or your digital camera and don’t do much printing on it. If you want the best of both worlds, you could get by with a dedicated photo-optimised printer for photographic jobs and a business-grade multifunction printer for regular business printouts.

High-end business inkjet vs an entry-level colour laser

An example of this situation is HP’s OfficeJet Pro 8500a inkjet and the HP Colour LaserJet Pro CM1415fnw.

HP OfficeJet Pro 8500a Plus - a hign-end business inkjet multifunction printer

These printers have a similar throughput to each other when printing pages and also turn out a similar copy quality for the documents that are printed. It doesn’t matter whether the documents are ordinary text documents or documents filled with graphics. There may be some glaring functionality differences like the support for duplex operation or memory type. In this example, the OfficeJet Pro 8500a had “full duplex” functionality where it could print on both sides of a sheet of paper and scan both sides of a printed document whereas the LaserJet Pro CM1415fnw could only print or scan one side of a page. Conversely, the LaserJet Pro used flash memory for its fax-related features like no-paper receive, “fax vault” or send-later while the OfficeJet Pro used regular RAM memory for the same functions.

HP LaserJet Pro CM1415fnw - an example of an entry-level colour laser multifunction printer

The cost-per-page for an entry-level colour laser printer is slightly cheaper than a high-end business inkjet that is fed the high-capacity cartridges although manufacturers like HP are  implementing ink cartridges in these printers that have a similar or better cost-per-page to the laser printers.  On the other hand, the inkjet is more flexible with print media than the laser because it doesn’t use any heat to bond the marking material to the paper. This can make it useful for printing short-run documents to glossy material or printing out labels and transparencies.

Dedicated printer vs multifunction printers

An increasing number of printers on the market, like most of the printers I have reviewed on this site, are of the “multifunction” type with a built-in scanner mechanism. Here, these printers will be able to scan to the computer or work as convenience light-duty photocopiers. Most of the business-focused multifunction printers are able to work as fax machines and these units typically are equipped with an automatic document feeder.

Compare this with the dedicated printers which just print from a computer. This class of printer is typically represented by laser printers or some photo-grade inkjet printers pitched at the graphic arts users.

A multifunction printer can work well as an all-round “workhorse” printer for most office applications whereas a dedicated printer can serve “infill” requirements that the multifunction cannot achieve. For example, you could use a colour inkjet multifunction printer as the main office printer in a doctor’s office while you have a monochrome laser printer turning out health-insurance forms and accounts that are part of the workflow. Similarly, you could use an A3 colour inkjet printer for turning out plans, signs and similar documents while you use a regular A4 multifunction for regular printing needs.

Features worthy of note

Auto-duplex printing

A feature that is becoming common amongst a lot of printers is auto-duplex printing. Here, the printer is able to automatically “flip” the page to print on the reverse side of the paper. This has become popular as a paper-saving measure but some of us may find it of value as a desktop-publishing benefit.

This is demonstrably so with laser printers like the Brother HL4150CDN colour laser that I recently reviewed. Here, the printer can print “to the edge” yet work on both sides of the page. As well, laser printers don’t have to “dwell” for up to 15 seconds to allow the ink to dry, thus it doesn’t have significant impact on print speed. Infact the previously-mentioned Brother printer could work both sides of two pages at once and with this, there is effectively no throughput penalty if you intend to do duplex or booklet printing.

Some inkjet printers, namely HP printers, may require a non-printed margin at the top and bottom of the page for auto-duplex printing. This is perceived to permit reliable paper handling but can be a problem if you intend to print landscape documents or “work to the edge” in your documents. It is also worth noting that some printers such as cheaper high-throughput colour lasers may only be able to use this function for the common document paper sizes like A4 or Letter.

At the moment, it is worth noting that not many of these colour laser printers that have auto-duplex printing can print on both sides of small-page “flyer-size” documents like A5, DL or postcard. This is usually because the auto-duplex mechanisms are not able to reliably push the small sheets of paper through the colour laser printing mechanism in order to print on both sides of the flyer.

It may be worth knowing that some high-end A4 multifunction printers will be likely to have “full duplex” functionality. This means that they will have auto-duplex printing as well as an automatic document feeder that can scan both sides of a page. This typically leads to functions like automatic “both-sides” copying and faxing.

Use as the business fax machine

Brother MFC-7460DN monochrome laser multifunction printer

Firstly, most of the multifunction printers that appeal to the business user will have an integrated fax functionality. This can be of use if that old fax machine has nearly “had it” or is becoming costly to run due to its use of the thermal-transfer tape.

Infact, the purchase of a low-end plain-paper fax that uses this kind of printing is really a false economy because these fax machines will work through the thermal-transfer tape even if a page is partially written on. Instead, a fax-equipped multifunction printer uses the ink or toner when and where it needs to mark the document.

As well, it will save on bench space because you don’t have to have a separate machine to receive your faxes on. This is an important requirement for small offices and shops where this space can be at a premium.

It is also worth knowing that the inkjet and colour-laser multifunction printers that have the fax functionality are capable of receiving and transmitting faxes in colour to businesses equipped with similarly-capable equipment. Here, if you select “Colour Fax” on these machines, they will transmit the document according to “best-case” rules where if the receiving machine isn’t colour-capable, the transmission will succeed with the document being in monochrome. Other examples of these printers offering increased value for money as a small-business fax machine include the business class printers offering a “fax-vault” function where you can set the unit to hold received documents in memory and print them when required; or “print-to-fax” functions or “fax-to-computer” functions so you can fax a document from your computer or capture a faxed document to your computer without reprinting it.

Of course, these machines will have the expected fax functionality and can work with a dedicated fax line or a shared phone line, including support for “distinctive ring” dedicated-fax-number setups like Telstra’s Faxstream Duet.

What to be careful of

The two-cartridge colour inkjet printer

A lot of inexpensive consumer and small-business inkjet printers still use two cartridges for their printing setup. One of these cartridges is the black cartridge while the other is a “tri-colour” ink cartridge that houses the cyan, magenta and yellow inks in one plastic body.

The main problem with this design is that if one colour runs out in the colour cartridge, you have to replace the whole cartridge even if there is plenty of ink remaining for the other colours. It can become more exacerbating if you print material using your business’s trad dress which will be dominant in particular colours.

This may be OK for an occasionally-used printer but should be avoided if you use your printer frequently. Instead, look for a midrange printer that uses four or more ink cartridges with each colour in its own cartridge.

Wi-Fi-only network connectivity

Another feature common with inexpensive network multifunction printers is to provide Wi-Fi as the only network connection method. This is more so with the printers that are positioned at the consumer end of the market.

There are a few limitations with this setup. One is that you have to run a Wi-Fi network to obtain the benefits of network connectivity and this can be fraught with problems because of Wi-Fi being a radio based method. For example, walls made out of double-brick, cinder-block or reinforced concrete can play havoc with a Wi-Fi link; as can metal-reflective insulation. This limits the ability to connect the printer to your business network using alternative network technologies like Ethernet or HomePlug powerline networking.

As well, a lot of these printers require the user to configure them for the wireless network by connecting them to a host computer and running manufacturer-supplied software before they will work with that network. The exception to this rule for most of these printers is Wi-Fi network segments that use WPS “push-to-connect” setup, where you may push a button on the printer or select a menu option to start the configuration process. This is although the HP ePrint-enabled Wi-Fi-only consumer printers like the Photosmart Wireless-E B110a economy printer and the HP Envy 100 (D410) slimline printer do support configuration for non-WPS wireless networks from the control panel.

Recommendations for most businesses

General-office work

I would recommend a midrange network-connected business inkjet multifunction printer with four ink cartridges and auto-duplex printing for a “general-use” workhorse printer. It may be OK to use a high-end consumer printer or low-end business inkjet for low-traffic applications like a secondary printer.

A photo-optimised consumer printer like a Canon PiXMA or HP Photosmart may be good as a secondary printer for applications where you value high-quality photo prints with the full saturation. Some manufacturers may offer a dedicated photo-optimised printer but typically these can be very expensive and are pitched at the graphic-arts industries.

A dedicated monochrome laser printers can be useful for printing out forms or documents as what would be required of medical, legal or similar professions. Here, it would be wise to look for auto-duplex-equipped units if you turn out many multipage documents like most legal documents. As well, I would recommend that these machines are network-connected if you have or intend to have two or more computer workstations that will turn out the documents.

HP OfficeJet 7000 A3 wide-format inkjet printer

If you don’t care about colour printing but turn out many documents, you could get by with a monochrome laser multifunction printer like the recently-released Brother units or the HP LaserJet M1212nf that I had previously reviewed. Then if you want to do colour printing at a later date, you could add on a dedicated colour printer like the HP OfficeJet 6000 inkjet; HP OfficeJet 7000 A3 inkjet or Brother HL-4150CDN laser “desktop-publishing workhorse”.

Promoting your business yourself

You may want to use a colour laser printer as a promotion tool for your business. I have infact written up an article about why it is worth considering these printers as a buying option. Here, it would be a good idea to stick to high-throughput colour laser printers like the Brother HL-4150CDN especially if you do a lot of your own short-run publishing, including “infill” print runs.

You may want to take advantage of the larger A3 page size as a paper size for signage and similar material. It may even come in handy within the office for turning out large spreadsheets or business charts that can have more detail. Here, you may look at a single-tray A3 multifunction like the HP OfficeJet 7500 for occasional A3 use or a dual-tray A3 multifunction like the Brother MFC-6490CW or dedicated A3 printer like the HP OfficeJet 7000 if you do turn out a lot of A3 material.

Brother MFC-6490CW A3 inkjet multifunction printer

Conclusion

In simple terms, I would suggest that you check how much the printer will cost to run; such as the price of replacement ink or toner cartridges; the availability of high-capacity cartridges and the kid of cartridges used and other cost-saving practices like auto-duplex

Then make sure that your printer can suit your current needs as well as allowing for future needs.Here, you can then own and run the right printer that will serve your business’s needs for many years without being a drain on your business’s cashflow.

Introduction

You might be considering setting up that complimentary hotspot for your guests to use but there are certain risks to be aware of concerning the security of your business and your guests’ data and identity.

Risks that have been highlighted include confidential-data and identity theft performed against customers as they work this data from their portable devices; as well as clandestine computer activity like the downloading or serving of illegal content; or the distribution of spam email, performed using computers connected to public Internet networks like wireless hotspots.

As well, there may be other imperatives required of people who provide Internet access to the public. These imperatives, asked for by various local, state / regional or national governments may include requirement like keeping a log of whom you provide Internet access to or requirement for session tracking. Therefore I am not therefore in a position to explain how to satisfy these needs and it is best to seek local advice on this topic.

Therefore, your business should know who is using the hotspot service and be able to make sure that the people who benefit are the business’s customers or guests. This means that the customers or guests are actually going to be operating the network device that they use when connecting to the service and also operate it on your premises. As well, your customers know that they are going to actually benefit from your hotspot service when they log in to this service.

The cafe or bar as a “second office”

This is more important for the cafe as an increasing number of businesspeople use these places as “second offices” where they can work without unnecessary office-borne distraction or as places where they meet their colleagues or business partners. Here, these people will be working on workplace-confidential data and most of these workplaces place high value on the security of this data as it travels between the laptop and the workplace’s main computer systems.

In fact, the reason I have decided to publish this article was because a cafe that I regularly visit in Camberwell (Melbourne, Australia) had just started to offer free public Wi-Fi access but I had wanted them to provide a free Wi-Fi service that is safe for their customers. Here, they had an ordinary wireless router as the Internet service but they needed help in getting this service working properly and safely. They also wanted to make sure that this resource was available just to their customers as part of their customer service.

Your equipment

When you start out with your complimentary-use hotspot service, you may use a wireless router hooked up to a separate Internet service or use one with a “guest-access” or hotspot function and is connected to your common Internet service.

This should be set up to cover your public area such as the bar areas in your bar or the dining room in your cafe. In some situations, you may need to use an additional access point to cover larger areas or get your signal past thick walls. This is something I have covered in this site as a separate article.

As well, if your equipment works on 802.11n technology, it should be set to work in compatibility mode where it can work with 802.11g and 802.11n devices. This is to cater for the fact that most devices that are in circulation, especially smartphones, are likely to work with 802.11g technology and people may operate battery-operated 802,11n-capable devices in 802.11g mode in order to conserve battery runtime. 

Your SSID or Network Name

The SSID or network name is very important to your hotspot’s identity. Here, it should reflect your business’s name and have a reference to public or guest Wi-Fi service. An example that I used for a basic complimentary-use Wi-Fi hotspot that I set up at a coffee lounge just recently was MORAVIA-PUBLIC-WIFI. Here this reflected the coffee lounge’s name (MORAVIA) as well as stating that the service was a public Wi-Fi hotspot service hosted by this business. Therefore, you can then identify any “evil-twin” or “fake-hotspot” devices left on or near the premises that exist to capture customers’ sensitive data.

This SSID must be used in all signage advertising your hotspot and the signage must reflect your company’s identity. This means that it either has your company logo and name or be in your company’s styling. In this case, the signage about the hotspot should at least exist beside the cash-register and the door, preferably at eye-level or near the main handle or pull.

Hotspot security

Basic security

Your hotspot network should be secured with a WPA-PSK passcode which your staff should give out to customers who want to use hotspot service. As well, the network should have wireless-client isolation enabled, so that customers who are using the hotspot cannot browse on to each others’ computers.

Previously, there wasn’t any wisdom in implementing link security on a public-use wireless network but now that most computers and handheld devices support WPA-based link security for wireless networks, adding this function to WPA-level is still worth it for achieving some control and security in a public-use wireless network.

It is still important to change the WPA-PSK passphrase regularly such as at least twice a month. Some environments may require the passphrase to the changed every week. This is so that it becomes hard to set up a “fake hotspot” using your service’s credentials or keep a computer logged in to the hotspot service without you knowing.

As well, your hotspot should properly support VPN pass-through for all protocols so that business users can log in to their workplace VPNs  without any headache.

Special hotspot-gateway devices

It may be worth knowing that if you want greater control over your public Internet service, it may be worth implementing a “docket-printer-based” wireless hotspot gateway like the Netcomm HS-1100, Solwise WAS-105R or Zyxel N4100.

Here, these devices direct users to a login page where they have to key in a session login and password that they transcribe from a paper docket that is printed from a docket printer attached to the hotspot gateway. If you intend to offer a paid service, these devices put you in a position to use the payment methods and paths that you use to accept payment for your goods and services.

This is unlike some other hotspot gateway setups that require the potential user to pay another company directly using their credit card or an account maintained by that other company using a payment form hosted by that hotspot. Typically, a lot of these setups are managed in a manner where you don’t have much control over how the service in provided and the service may be provided in a manner not dissimilar to how most vending and amusement machines are provided where you don’t own the equipment, representatives visit the premises to maintain the equipment and you get a small “cut” from the takings.

As well, the session login parameters that your users type in from these dockets exist only for a particular time limit. This is also important for people who run a paid service, but can be useful for managing complimentary service so you can be sure that the people who are using your service are your customers or guests who are in your public areas.

If you do run one of these dedicated hotspot gateway devices, such as a “docket-printer-based” device, the wireless network that these devices operate should still have WPA-PSK security with the passphrase changed regularly. The “docket-based” devices will list the WPA-PSK passphrase on that same docket so your customers can still log in to your hotspot from their device.

Branding options

If you do implement these devices, make sure that you know how to brand the customer-facing user interfaces.

Most of these devices can allow you to upload a graphic and integrate it in to the login interface or they can allow you to upload customised login screens or point to a Web server for the login interface graphics. The latter option may appeal to you if you have a good hand with creating basic HTML Web pages.

Here, make sure that you have your business name and logo and, if you can do it, set the colour scheme to your business’s colour scheme. As well, make sure that your business name appears on the access dockets that your hotspot gateway prints out.

Power outlets

With a hotspot, always expect that some of your customers will use the power outlets on your premises to power their laptops or smartphones from AC power to avoid compromising battery runtime. This is more so with customers are operating older equipment that has batteries that are “on their last legs” or are working VPN sessions in order to “pick up” files from work and want to be sure this is done properly.

Here, a few double outlets near the tables can work wonders here and if an outlet is used for powering a device like a lamp, the device could be connected to the outlet via a multi-socket power-board with extra outlet space for a few appliances.

Conclusion

Once you know how to choose and set up your public-use wireless network properly, you can make sure that this is a service that your customers and guests will benefit from fully. This may even put your business “on the map” as far as customer-service extras are concerned.

Note for North-American readers: The paper size I am talking about here is the A3 paper size which will be roughly equivalent in purpose and size to the large “Ledger” paper. Printers capable of printing on the A3 paper size will be capable of printing on the “Ledger” paper size.

We are about to see the printer manufactures make cost-effective network-enabled printers including multifunction units that print on A3 paper for use by small and medium businesses. Some of the manufacturers are positioning these machines at the graphic-arts industries but a few manufacturers, namely Hewlett-Packard and Brother, are pitching most of these machines, especially their entry-level A3 machines, at the general office space in a small or medium business.

Businesses and organisations of this calibre may resist the idea of using A3 in the general office space due to machine costs but there are many valid reasons for using this paper size in this space.

Why consider A3 in the office

General office life

The A3 paper size can come in to its own with spreadsheets and similar information that is presented for meeting participants to see during the meeting. Sometimes, it can be easy to use the computer to prepare a table with some data on to the A3 sheet but create the space for handwritten information like newer data or anciliary notes taken during the meeting.

Similarly, graphic works like graphs, charts and diagrams have more impact once they are printed on an A3 sheet. As well, if the chart has more detail it benefits from the larger paper size because people can read the detail more easily.

As well, if you turn out signs using your computer and its word-processor or desktop-publishing software, the larger paper size of A3 can allow you to make signs with more impact. Again this is because of the ability to use larger fonts and make best use of graphics and stylised text.

Promoting your organisation

A sign written on A3 paper to promote a community event in a cafe

Most organisations can benefit from A3 as a promotional tool because of its large size. They could make their own signage that is more eye-catching even when seen from a distance. As well, they can make A4 booklets with the help of their desktop-publishing software or even just the printer’s driver. This can be made more easier if the printer has auto-duplex capabilities that can work on both sides of A3 sheets.

Real-estate

Real-estate agents can use the A3 paper size for printing out building plans that they receive so that they themselves and their customers can read the plans easily.

They can offer “premium treatment” on the shop window for their premium campaigns by using A3 window cards for properties that they sell using these campaigns. This will then attract more customer interest from street traffic for these properties. As well, most of the real-estate agents become involved in community-driven promotion efforts and they could put their A3-capable printers to good use for the community.

Food and Beverage

A restaurant, cafe, bar or takeaway outlet can make very good use of the A3 paper size with their promotion efforts as mentioned during my interview with Heidi Webster from Brother. For example, the small outlets could promote those food or drink specials, new menu items or special events on their walls or windows just like the “big boys”. They can also make use of the paper size to produce easier-to-read menus that are stuck on their walls and windows.

Schools, Churches and Similar Organisations

Organisations that undertake educational activities can benefit from printing to A3 when they make their learning aids. They can take advantage of using larger text and make best use of stylised text and graphics in order to make the posters more attractive and convey the message more effectively. There is also room for the organisation to insert more detail yet provide for readability as illustrated above.

If these organisations host events, they can make the A3 paper size come in handy with signage that is to do with the event. This is more so with the timetables and schedules that need to be published or exhibited through the event. They can benefit from A3 due to being able to include more information or presenting the information in a larger typeface so more people are able to read it comfortably.

How to go about it

Dedicated A3-capable printer

A dedicated A3-capable printer may suit your needs better if you have an A4-capable printer that you use for most of your printing tasks. These come in two forms: a wide-carriage inkjet printer or a colour laser printer which can print on A3 or A4.

HP OfficeJet 7000 wide-format printer

The former printer typically looks like a regular inkjet printer that is “stretched out” lengthways and has a wider carriage that accommodates the paper. Most of these are pitched at photographers and graphics-design artists and cheaper versions often are designed for direct connection. They typically use photo-optimised inks and these can be expensive to buy especially for office-based use. An exception to this rule is the Hewlett-Packard OfficeJet 7000 which I reviewed previously. This uses the OfficeJet inks which have higher capacity and are cheaper to run; as well as it being designed to work with a network.

The latter printer type is simply a network-enabled colour laser printer that has the ability to print A3 paper. Typically these machines will have two or more paper drawers which can be set up to house any size paper up to A3. They are typically positioned as mid-range colour laser printers that are pitched at larger businesses and therefore have a longer duty cycle. They can be good if you are considering the benefits of colour laser printing and A3 printing.

A3-capable multifunction printer

Another way to go would be to purchase an A3-capable multifunction printer which has integrated scanning, copying, faxing (with some machines) as well as printing. Previously this class of machine was very expensive and only available to large businesses in a similar manner to an office copier.

Brother MFC-6490CW A3 inkjet multifunction printer

Now Brother have introduced compact A3-capable inkjet multifunction printers like the MFC-6490CW which I have reviewed on this site. They have been pitched at prices most small businesses can afford but there are cheaper varieties that can only scan up to A4 paper size. These units may be enough for the general office space because most documents that exist there are typically written on A4 or smaller paper. The machines that have A3 scanners may work better for graphics-arts industries as well as anyone who has anything to do with the building industry where there is a likelihood of handling building plans.

I would recommend use of these machines as replacements for existing multifunction “document-centre” printers rather than as secondary units.

Conclusion

I would still encourage an established small or medium business or organisation to consider the A3 paper size as part of their printing arsenal. This is especially when wanting to use it as a paper-based promotional or public-relations tool.

I have received two colour laser printers from Brother International on loan for me to review for this site. These are able to turn out large runs of high-quality colour documents very quickly but a lot of mainstream business users are hesitant to deploy them in the office. They may be used by people in the publishing sector as another tool for turning out proofs of publications. As well, larger organisations may provide a single machine for use by the marketing department for printing up marketing material. But typically, a lot of businesses limit their use because of the cost to buy and run these machines. There is also a fear that employees will use the colour laser printer for running off party invitations or publication material for their own school or community effort, rather than to further the needs of the employer’s business. As well, not many small businesses and community organisations do consider the purchase of a colour laser printer even though they may need to turn out larger colour print runs. Often they end up overworking a colour inkjet multifunction printer or outsource the job to a printing service whenever they do a large print run. A key user case for these printers would be anyone in the real-estate business. This also includes anyone who specialises in short-term or long-term property rental. These people would be relying on these kinds of printers as they turn out many different documents associated with the sale or rental of a property. But most users could use these machines for creating “as-needed” colour business stationery. Similarly, they could be useful for using colour in the reports and accounts that your business sends out. This could include preserving colour in your organisation’s logo.

Main benefits

Like its monochrome brethren, the colour laser printers have the ability to turn out high-quality printouts of documents and publications in a very quick time. But these units can do the same thing in colour and can work to a standard for proofing or short-run multiple-copy publishing. As well, like the monochrome laser printers, most of these printers can run for a long time before they need the toner replaced. They are also designed to handle large amounts of paper thus allowing for long intervals before you need to replenish the supplies. This also allows the printers to be considered on a “per page” level as being cheap to run and is more so with newer equipment.

Drawbacks

One main drawback is that the printers are initially expensive to buy and the cost to replace parts can mount up considerably. As well, because the mechanism has to print the four colours for process printing (cyan, magenta, yellow and black), it is a lot more complicated and this can be of concern with serviceability and reliability. Another limitation is that the availability and cost of special printing media may be limited compared to that for inkjet printers. This is because of the fact that these units use heat to “fix” the image to the media and the special media has to be designed to cope with this situation. In some cases, certain media like vinyl adhesive stickers wouldn’t be available for this class of printer due to the use of plastic as a writing media and also the use of an adhesive in the same media.

Features to look for

There are certain feature that should be considered essential for one of these printers, whether as a dedicated printer or as a multifunction unit. One is for the printer to be able to be connected to the business’s network via a Cat5 Ethernet “blue cable” at least. They may also come with an 802.11g or 802.11n Wi-Fi wireless network that works with WPA2 security and, preferably, WPS quick-setup. Another is for the printer to have an integrated auto-duplex mechanism which allows you to print on both sides of the paper. These should allow the whole of the paper face to be printed on when printing both sides and preferably there should be no time penality for doing double-sided printing. As well, you should be able to buy a high-capacity paper tray for the unit, whether as standard or as an optional extra. There should also be the option to buy high-yield toner cartridges so, with the combination of the high-capacity paper tray and these cartridges, you don’t have to attend to the machine frequently.

Conclusion

It is still worth considering putting the colour laser printer in your printing technology landscape especially if you intend to turn out a large number of short-run or application-specific documents. So have a look at the reviews of the Brother HL-4150CDN colour laser printer and the Brother MFC-9840CDW colour laser multifunction printer and stay tuned to this site for more networked colour laser printer reviews. While you are waiting, any of you can leave comments after this article about your experiences with buying or using a colour laser printer.

Introduction

Most of us who use Microsoft PowerPoint or most other business presentation software often want to use the software to make TV-quality title and graphics slides for video productions that we create with other video software, usually the software that is considered to be affordable for most users. This also includes preparing menu trees for DVD and Blu-Ray projects that are being built with affordable software. These needs will become more common as people use affordable video equipment to prepare video material as a way of augmenting their blogs, presenting on YouTube or even exhibiting through community television broadcasters.

As well, an increasing amount of affordable consumer video playback devices such as DVD players, TVs, electronic picture frames and network media players are capable of showing JPEG images, Now many users want to be able to push these commonly-available devices in to service as cost-effective “digital signage”. This is something I have talked about in my article on using DLNA-enabled equipment in the small business.

User-determined bitmap-export resolution

Most of this software doesn’t provide a way of allowing the user to have control over the resolution of the JPEG or other bitmap images that they create when the export the slides to these formats. This is a feature that I would consider being very important as I know that the presentation programs keep the graphics for each of the slides as a vector format which is drawn on the screen rather than a “raster” format which is an array of pixels. This then allows a user of these programs to make the aforementioned “TV-quality” graphics using them no matter the size of their screen.

One common situation where the user may need to adjust the resolution when exporting to JPEG is to prepare quick-loading images that are in small files for use on a device with a small display. One obvious example would be a low-end electronic picture frame which would have  a small display size and another would typically be a mobile phone or portable media player with less than VGA resolution.

Another situation would eventuate in the form of a person who uses a laptop or small desktop screen with a low resolution display to create a presentation. Then they want to export the JPEG files to a playback situation capable of handling high-resolution images like a BD-Live Blu-Ray player connected via HDMI to a large direct-view screen or a projector. Similarly, the images could be used as part of a high-definition video production and there is the desire for that high-definition “crispness” in the images.

The user could be presented with a series of resolutions for the JPEG exports with these resolutions conforming to the aspect ratio for the presentations as part of exporting the images. As well, there could be the support for users to set the default image resolutions for particular aspect ratios and presentation types. The function could be simplified by use of an “SD” option for standard-definition output, an “HD1” option for 720-line high-definition output and an “HD2” option for 1080-line high-definition output.

Improved “export-to-video” and video integration

Another function worth considering would be to provide “export-to-video” functionality for animated presentations so one can make the presentations out as regular SD or HD video files with a choice of common codecs and packaging methods.

As well, in the case of Microsoft PowerPoint, this program could have integrated functionality with Windows Live Movie Maker. This free program, which is the only video-editing program that Microsoft sells, could support such functionality as “create slide or animation in PowerPoint” so that users can prepare slides in PowerPoint then turn them in to video content using this program.

Conclusion

These kind of improvements can allow users to put business presentation software to use in improving the quality of the video or “digital signage” they create with other affordable tools.

I am reviewing the Hewlett-Packard ProBook 4520s business-class notebook which may be the first such computer that has come across in this blog. It is one such machine that I am assessing as whether it fits the purpose of a “work-home” laptop for a small-business owner or not.

The unit I am reviewing has a recommended retail price of AUD$1299 but you may be able to get the the same specification for a bit less if you shop around. Cheaper models in this lineup would have a smaller hard disk, run Windows 7 Home Premium rather than Professioamnal, come with a standard battery which has a shorter runtime amongst other differences.

The laptop itself

The unit is finished in a brushed satin-bronze finish on top of lid and keyboard surround, but some variants have a dark-satin black finish. There is a a black screen escutcheon which also hides the Webcam for face-recognition security and Skype communications.

The large keyboard has a feature that is not seen on may laptop computers – a separate numeric keypad. This will please accountants and others who work with figures. It is of a “chiclet” square-key stile but is spaced enough so as to permit accurate touch-typing.

Laptop keyboard with numeric keypad

There is a multi-touch touchpad which may take some time to get used to for people who haven’t used this kind of control before. It has the primary and secondary buttons as part of the bottom margin in the same way that the HP Envy has for its touchpad.

It is powered with the Intel Core i5 processor “engine” and is supplied with 4Gb RAM with 1Gb set aside for display memory. The graphics “engine” is a highly-robust ATI Mobility Radeon HD 4350 series which would be good enough for most business tasks, even video playback.

The secondary storage options are on a par with a current-issue laptop of this class. It has a 500Gb hard disk with 1.8Gb partition for HP software. It also has a tray-load DVD burner that can label LightScribe optical discs and a memory-card reader for removeable storage.

You also get good things when it comes to connectivity with 3 USB ports and 1 eSATA external-disk port as well as an ExpressCard 34 slot for additional functionality. External displays can be connected using a VGA or HDMI connector.

Business software complement

The operating system for this laptop is Windows 7 Professional which is the version of Windows or7 I would recommend and have recommended in this blog for small business and professional use. It has the features of Windows 7 Home Premium plus other features that make it  business-friendly.

The unit is supplied with a very good business software complement with an inplace ready-to-enable distribution of Microsoft Office Professional, McAfee Total Protection web-managed desktop security software as well as WinZip 12. Hewlett-Packard have also put in their own branded system-protection tools which are developed by Digital Persona, which provide password management, facial-recognition, secure-erase, device-usage control amongst other things.

Observations and Ecperiences

The computer doesn’t run hot too quickly after extended periods of use, thus allowing it to be comfortabie to use. If it gets hot, the heat is passed out the left hand side rather than being felt on the bottom of the machine.

Its battery has a lump which can tilt the laptop up slightly also to allow better cooling and comfortable use. This lump has a rubber ridge to protect the good dining-room table but the design could extend to full width of battery for better protection

The extra-length battery that came with this machine allowed it to complete a feature move on DVD with Wi-Fi and Bluetooth enabled. Infact there was 41% of power available after the movie was completed and these tests were done with Windows Media Player playing “Munich” and the computer running on the HP-defined default power configuration. This then would mean that it could run a long time without you needing to look for a power

The other thing I also admired about this machine is that the metal finish keeps its look even if it is well used unlike a lot of the glossy finishes used on laptops that attract fingermarks and the like. It also feels cool to handle and is the kind of finish that would cope with long-time use.

Limitations and Points Of Improvement

The main limitation with this computer is that it is too heavy for frequent public-transport travel, which may cut it out for frequent air travellers. Some people may find that the long-run battery’s large size and lump may be a limitation for packing and could be improved with a battery that is more cell-dense.

Other than that, there aren’t any other limitations that would impact on its positioning as a business-home home laptop computer.

Conclusion and Placement Notes

I would recommend this as a business-home laptop or desktop replacement for professionals and small-business operators who are likely to take the unit between home and their place of work. It also comes with business-grade security software that is available at prices and licensing quantities that small business can stomach.

UPnP Forum standard page – RemoteAccess:1

The UPnP Forum have this week released a Device Class Profile for setting up networks for inter-network operation and remote access. This is mainly to permit:

a) UPnP devices to work across multiple logical networks and

b) UPnP methods to be used for inter-network configuration

What is involved

The standard encompasses public-network-discovery mechanisms like STUN for determining the type of upstream NAT device in the Internet network and dynamic DNS for establishing the IP address for the main network’s fully-qualified Internet name. Some of these standards are implemented through VoIP setups to permit discovery of the VoIP network.

It also involves the establishment of secure VPN or DirectAccess (IPv6 over IPv4) tunnels between networks for this purpose. This doesn’t depend on a particular tunnelling method like PPTP, IPSec or SSL, but is more about establishing the tunnels between the networks.

There is also the establishment of UPnP “device relays” at each end of the tunnel so that UPnP entities (devices or services) in one network can be seen by similar entities in another network.

The standard also includes methods to permit replicated setup and teardown of devices and services between both networks. This would happen when the link is established or torn down or as UPnP devices come on line and go off line while the link is alive.

Abilities

The-access or client network can be a simple single-subnet private network such as a home network, small-business network or public-access network. Larger corporate networks can qualify if the firewall at the network’s edge doesn’t specifically exclude UPnP Remote Access.

The master network which the remote device is visiting must be a simple single-subnet private network such as a home network or small-business network. The remote access server can be part of the network-Internet “edge” device like the typical "VPN endpoint” router sold to small businesses or can be a separate piece or hardware or software existing on that same network. In the latter case, the server would have to work properly with a UPnP-compliant router (which most routers sold through the retail channel are) and obtain the network’s outside IP address and set up port-forward rules through that same device. 

The value of UPnP Remote Access with corporate networks needs to be assessed, both in the context of network security for high-value data as well as interaction with established VPN setups. This can also include issues like the “other” network gaining access to UPnP devices on the local network or particular devices or device classes being visible across the tunnel.

What needs to happen

This standard needs to permit the user to establish or simple yet secure credential-delivery method for VPNs that extend the small networks. This may involve implementing methods similar to either use of a PIN when pairing Bluetooth devices, “push-push” WPS –style configuration or, for “deploy then establish” setups, an email-based system similar to what is being used to confirm user intent when people sign up for Internet forums and social networks; or other similar practices.

The latter situation would appeal to setups where, at one end of the link, there isn’t likely to be a regular client computer in place, such as CCTV and telemetry applications or remote servers.

Compliant systems may also need to support two or more different methods to cater for whether the logical networks are in the same building or afar; or for whether the user prefers to deploy the equipment then configure it remotely or configure all the equipment at one location before deploying it.

Why would this technology end up being useful

One main reason for this development would be to extend the UPnP technologies to VoIP setups. This would then allow for home and small business to benefit from corporate-class telephony setups like tie-lines, common phone books, logical extensions and the like as well as easy-to-implement VoIP telephony.

Another application would be to enable access to existing UPnP devices in other locations. The common reason would be to benefit from multimedia content held at home from a hotel room or to synchronise such content between NAS boxes installed at home and a vacation property. Other applications that come to mind would include remote management of UPnP devices that are part of building control, safety and security such as central heating or alarm systems.

Parts of this standard may be implemented by router and remote-access software vendors as a way of establishing a “box-box” or “box-PC” VPN setup between two small networks like a home network and a small-office network. This could allow the small-business operator to benefit from the VPN setup that big businesses often benefit from, thus allowing for increased yet secure network flexibility.

There have been some significant advances in Windows 7 that benefit the small business and the mobile laptop users. This includes people who use their computers for both their work use and home / community use.

Location Aware Printing for “work-home” laptops

If you run Windows 7 Professional or above on your laptop, this operating system has another feature to support the “work-home” laptop. It is in the form of “Location Aware Printing” where the default printer is determined based on which network the computer is connected to. The network can be determined by factors like the domain Windows is associated with, the SSID of a wireless network or the MAC of the Internet Gateway or DHCP Server that it gets its IP address from.

The printer can be a network printer that exists on the network like the HP OfficeJet at your workplace or your Epson WiFi-enabled all-in-one at home, a locally-connected printer like your Canon portable USB printer or a software-based virtual printer like your fax software’s “print-to-fax” function or “print-to-PDF” software.

At the moment, there isn’t ready support for handling location-aware printing in locations where there are many printers in the same facility, such as the typical workplace or educational institution with its many rooms.

Inherent support for mobile broadband services

Windows 7 has inherent support for 3G wireless broadband services thus eliminating the need to run operator-provided software to use the 3G modem. It also caters for laptops that have integrated 3G modems, which is a feature becoming more common with units that are supplied through mobile-phone outlets. In some cases, you may not need to install any software provided by the 3G provider to use wireless broadband Internet service.

This is similar to when Microsoft implemented Dial Up Networking in Windows 95 and users didn’t have to run any other software to get online with their dial-up Internet service.

Wi-Fi Wireless Flexibility for the business partner and hotspot surfer

Windows 7 has improved the Wi-Fi wireless infrastructure thus allowing a Wi-Fi equipped computer with an appropriate hardware driver for its wireless card to do more tricks. It can become a wireless-wireless LAN bridge which can allow for such things as running Wi-Fi devices that can’t go beyond regular WPA2-PSK authentication and don’t have an easy-to-use Web browser with networks that implement WPA2-Enterprise authentication at workplaces or Web-based authentication at hotspots. A good use for this could be for a business partner to take pictures with his Wi-Fi digital camera and upload them to his laptop or a site worker who wants to play his Roberts Stream 202 Internet radio at a wireless hotspot just by using his laptop (which will alert him to new work) as a gateway. It can also allow for “bonding” of multiple Wi-Fi signals for greater throughput, which can come in handy with multi-access-point networks.

Improved business network functionality

The Windows 7 Professional or Ultimate computer has improved business network functionality, which can come in handy with corporate or business-partner networks. One feature that I like is “network-specific” security that accounts for VPN and DirectAccess network setups. Here, you can set up a “domain-driven” business network profile for the VPN tunnel while you have a “private-network” security rule that applies to your home network or a “public-network” security rule that applies to public networks like wireless hotspots. This still allows business-driven network tools like system management tools or desktop-based MIS “dashboards” to operate “through the tunnel” with your computer being secure enough for the network you are in.

Speaking of DirectAccess, this is an improved IPv6-IPSec VPN replacement provided with Windows 7 Ultimate that does away with the need for extra weight associated with a lot of VPN software. The software sets up a separate IPv6 path to the DirectAccess server that your employer or business partner provides and makes the access to business resources more transparent. This function will require the use of a Windows Server 2008 R2 box installed at the workplace by your employer or IT contractor and your computer to run Windows 7 Ultimate.

Conclusion

This series of Windows 7 articles shows how your Windows-based computer and network can be improved when you deploy Windows 7.

Jetstar unveils thin client, BYO laptop vision | Australian IT

CITE:

The Jetstar engineering group recently embarked on a BYO model with much success, he said, buying 60 Toshibas at $825 each rather than the corporate standard (Lenovo) Thinkpads.
"We gave each staff member a 16GB memory card with a complete PC virtual image — all the engineering manuals, software and drivers," Mr Tame told an Accenture media roundtable in Sydney.

END CITE

Why does this impress me?

Most companies, especially larger companies, as well as schools prefer to run a fleet of laptops that are the company’s property and work on an operating environment specific to the company’s needs and line of business. These rapidly-depreciating assets are often supported by the company’s IT staff or an outside IT-support company contracted by that company. Often there will be rules and constraints on how these units are operated. Once the machines have finished their tenure in the business, there is the problem of disposing of them. They may be sold off through auctions, given to charity groups or some businesses may permit employees to buy the machines from the company at a greatly-reduced price.

There are some problems with that setup. Typically these laptops are often taken between work and home or are taken around the country or world by business travellers and also end up being used to store personal and family data. They also end up being used as games machines either with online games or games bought through a computer store or video-game store. This is usually to while away the time during a long flight or placate restless children. As well, the hardware setup typically encountered in most homes is different from that which exists in the workplace. The network will have a consumer-grade router at the network-Internet edge and the printers that exist at home will be the typical consumer-grade all-in-one inkjet printers that may be connected directly or via the home network.

Women can take advantage of laptops that reflect their personality and style rather than the “same old same old” machine. This is more so because of manufacturers who are releasing models that are designed with aesthetics in mind, such as a choice of different colours or finishes. Similarly, some power users can look towards buying computers that are the equivalent of an American “muscle car”, with all the power and aggressive looks.

By providing the employee with a memory card with the virtual image, Jetstar had kept the operating environment separate from the laptop’s own storage, thus avoiding mixing company data with personal data. Similarly, the company workspace can be transferred between computers if a computer dies or is infested with malware; or the employee upgrades the computer.

This is certainly a break from the standard computer culture that has engulfed business computer life. As well, this concept could be looked at for computer setups at primary and secondary schools, especially where students may end up with “hand-me-down” equipment.

Originally posted: 5 January 2009, Updated 6 July 2009

Very often, DLNA and UPnP AV are typically marketed as being for use in the home due to the reduced amount of configuration needed for devices that comply to these standards. But devices based on these standards can appeal to business use, especially to small “mum and dad” shops, community / religious organisations and other similar businesses who don’t have regular access to “big business” IT resources.

The functionality is typically available as low-cost or free software or, in some cases like Windows XP and Vista, available as part of the operating system. There are some “business-grade” network-attached storage boxes that have the functionality for business continuity as well as the ability to work as DLNA-compliant media servers. A good example of this are the Netgear ReadyNAS units and the QNAP units, including the TS-459U Series 4-disk rackmount “pizza-box” NAS server which would be pitched at the office server room.

The main issue that one will have with this kind of setup will be that the network that you intend to connect the equipment on must be on the same subnet or logical network, served by the same DHCP server. This will be fine for most small-business, and SOHO networks, including the “private” segment of networks that provide Internet access to the public such as wireless hotspots and Internet cafes.

If you are concerned about security of business data or the integrity of business systems, you could run a separate server for the DLNA-presented media data rather than use the main server for this purpose. Then you can lock down the main server as tightly as it should be for the data.

Visual Merchandising

DLNA-based setups can come in to their own when it comes to all sorts of visual merchandising applications. This is more so for small businesses who cannot afford to buy business-grade “digital signage” or find the “digital signage” difficult to manage due to complex setup requirements.

You can have images or videos of products that are always kept fresh and up-to-date and can intermingle these images and videos with up-to-date “electronic signage” that you create with programs like Microsoft PowerPoint. The best example of this being used would be the real-estate agent who uses the setup to show pictures of the houses he has currently for sale or a beauty salon showing examples of the most fashionable hairstyles they have done lately.

A DLNA-compliant network electronic picture frame like the Kodak EX1011 or the D-Link DSM-210 can work wonders here as can any DLNA-compliant network media receiver (or games console) hooked up to a large flat-screen TV or monitor. Similarly, a DLNA-compliant flat-screen TV like one of Sony’s recent LCD TVs can fulfil the same needs here, especially now that the cost of these sets in in affordable territory and the sets are available from most electrical retailers.

The media server can be part of the file server’s functions or can be hosted on a separate box such as a network-attached storage unit. You just need to add the media to this server by using a standard network file-transfer protocol like SMB or FTP.

You will need to make sure that the media server presents the files either by keywords (tags) and / or folders of the file system so that you can file the pictures how you want to file them. Windows Media Player and TwonkyMedia do support working by keywords and folders.

If you use a presentation program like Microsoft PowerPoint to create “electronic signage”, you just need to export all of the slides in your presentation as JPEG files in to a folder available to the media server. This is done in PowerPoint by opening the presentation and selecting “File” – “Save As” and selecting “JPEG” as the file type. You then have the option of exporting the current slide as a JPEG or exporting all the slides in the presentation as JPEG files in a folder named after the title of the presentation.

Background Music

If you are sick and tired of the radio or those business-to-business music services, you can use a computer as a music server, with the music playing out through a DLNA-compliant network media player such as one of those Internet radios.

As I have mentioned in my previous DLNA feature articles, it is very easy to do whether you decide to use a computer or a network-attached storage box as a media server. Most of the network-enabled music players support shuffle-play which can be very useful for this application and a lot of them have a line-out connection so you can connect them to a public-address amplifier or music-on-hold interface.

Education – The media library

A DLNA-based media system can work well when it comes to education. It doesn’t matter whether the idea is to show a video to a class or whether a student is viewing a video they saw in class “once more” in the library.

A capable DLNA media server with a properly-indexed media collection can work wonders here, with the users selecting the AV material through the DLNA media player’s user interface. Most such players can connect to existing AV equipment or the DLNA functionality can be part of the equipment’s functionality.

Similarly, if the media server provides it, you could allow Web-based access via any computer connected to the facility’s network. This can allow wireless-linked computers to be used to “pull up” the learning resources.

Other business-based DLNA applications

DLNA is eventually heading in the direction of a common IP-hosted data system for transferring media between portable and fixed devices. A typical application may include uploading images and movies from a digital camera or camcorder to a “base” computer for editing and viewing. Similarly, there may be the application of downloading AV material from a computer to a smartphone so it can be viewed on that phone’s display.

Conclusion

What needs to happen is that DLNA needs to be viewed as not just being for the home but being for business and educational life as well.