From the horse’s mouth
New XPS 13 Ultrabook
Product Page (Buy Here!) – currently AUD$2299
You may be pestering your boss about a new ultraportable computer for your work or perhaps your old laptop has been showing the dreaded doughnut for a bit too long and you have enough money set aside for one of the latest and greatest Ultrabooks. Dell has the latest XPS 13 Kaby Lake variant just released with a price of AUD$1899 (Intel Core i5 Kaby Lake CPU, 8Gb RAM, 128Gb SSD, Windows 10 Home) but keep an eye on the Dell website for specials where the machine may be offered cheaper.
This “portable-typewriter-size” Ultrabook will have the latest Intel processor and chipset, Thunderbolt 3 / USB-C connectivity and other niceties with the ability to exploit 802.11ac Wi-Fi network segments with a strong reliable signal thanks to Rivet Killer Wireless technology. But are you sure you are getting the “best bang for the buck” once you order it from Dell?
Because this Ultrabook has just been released with drivers and firmware “just out the gate”, you may find that it may not cut the mustard as expected like with equipment that has just been released. But Dell have answered this reality by issuing the latest drivers and patches for this system that have been “tuned up” to bring out the best performance from this Ultrabook.
The article recommended that, as part of getting your new “toy” ready for its full-on use, you make sure it is running the latest drivers and support software for its hardware functionality. Most likely, you will spend time making sure it works with your home and/or business network and peripherals; installing the software that is important for your work and play activities; verifying you can get to your online hangouts from this new device, as well as enabling the features that are so important to you. But you would need to factor in spending time checking for newer drivers so the computer performs at its best.
They may not show up on the Dell Update utility software packaged with this system as “critical” but are more likely as “recommended” downloads. You may find it more reliable to hit up the support page and download the necessary updates here. Some of the drivers listed may be about assured stability with the “expansion-module” docks that Dell has available for this system. Here, you may not think of them as being relevant for you if you didn’t purchase any of those accessories from Dell, but they can be as relevant for any adaptors or “expansion-module” docks that appear under a different brand but use the same electronics as Dell’s accessories for one or more of their functions.
The same situation will also apply to whatever new computer you have purchased especially if it has just been released, whereupon you may have to use the manufacturer’s software update utility to pick out the drivers and support software for your system’s hardware. Similarly, you may have to visit the manufacturer’s support or downloads page to find the latest downloads for your computer such as to update the supplied software to newer and better standards.
A similar situation had crept up when I was doing some support work for a friend of mine who had problems with his laptop not associating with his home network since he upgraded it to Windows 10. Here, it required the installation of drivers and firmware from the manufacturer’s support Website in order for it to work properly under that newer operating system and take advantage of what it had to offer. Again, you may have to use the manufacturer’s software update utility or visit their support or downloads page after you perform a major update on the computer’s operating system.
The same thing can happen if your computer is equipped with a subsystem like a wireless-network chipset or audio chipset which implements software-defined behaviour. This is where the subsystem’s functionality is evolved under the command of driver and support software – newer software could improve the subsystem’s existing functionality, make the subsystem honour new standards and become more compatible, or add extra capabilities to that subsystem.
One of the issues that was raised in the article was whether Dell, like the rest of the computer manufacturers, will make these drivers available through the Windows Update mechanism that Microsoft provides or not rather than having to write and furnish an update utility of their own.
A reality that may be seen more is that the OEMs who supply the chipsets or other electronics that look after a particular function, such as Intel, Qualcomn or other wireless-network chipsets that are furnished with newer laptop computers, is that these OEMs may provide the updated drivers for the electronics concerned and you may find that these drivers haven’t been updated as far as the computer manufacturer is concerned. Here, if you know whom the OEM is for that chipset, something you can identify in Device Manager which will list the the extant software drivers installed on your system for its hardware. This same situation also faces desktop computers that you build or upgrade yourself or have built up by an independent computer store.
Similarly, for computers that implement a recovery image for the operating system and supplied applications, you may find that updated versions of the drivers and supplied software may not make it to the recovery image. This can be annoying if you have to “strip” your computer back to ground-zero and reinstall everything during situations like rectifying faults or preparing to hand the computer over to someone else. This could be improved with the ability to amalgamate newer versions of the same software in to the recovery image.
Paying attention to Windows Update, the software-update software delivered by your computer’s manufacturer or the computer manufacturer’s support / download pages can allow you to keep your computer like the Dell XPS 13 Ultrabook to the expectations that its manufacturer placed on it.