Category: Printers and Scanners

Articles

HP’s new all-in-one printer adds more to that ‘all’, turns into a WiFi hotspot

HP printer can act as Wi-Fi hot spot | CNet

My comments

The network-capable multifunction printer has come to a point in the level of functionality that it can offer. Now HP has taken this further by making the Wi-Fi network functionality work as a wireless access point or wireless client in one of their latest SOHO / small-business laser multifunction printers.

Here, the wireless segment created by this printer can serve up to 9 users as well as providing for CD-free driver installation for most operating systems. Of course, like all HP consumer and SOHO / small-business network-enabled printer devices, this printer offers the expected ePrint “email-to-print” ability for smartphone and tablet users and AirPrint for iOS-based Apple mobile devices.

The printer can work as an elementary low-traffic wireless router to a static-IP, dynamic-IP or PPPoE Internet service that comes via an Ethernet cable. It also has home/SOHO WPA2-Personal security with the shared password, which may be of benefit for small businesses who rent office space such as a serviced office and have wired Internet access as part of the deal.

But I would like to see the printer able also to work as an access point for those of you who may work from a garage or barn and share network and Internet facilities with the main house or have to use this feature as an infill access point for a dark spot in the network’s wireless coverage. Similarly, it could benefit from anther Ethernet socket on the back for use with other wired-Ethernet devices like network-attached storage.

Of course, the idea of “ganging” the Ethernet socket and the Wi-Fi circuitry in a network-capable device like a printer that offers Ethernet and Wi-Fi connectivity to make it be network infrastructure has impressed me. It then allows these functions still to be of use even if just one is implemented for connection to a host network.

Brother HL-2240D compact monochrome laser printer – an example of a workflow printer

I have come across situations with small offices such as clinics who run one or more dedicated laser printers that turns out receipts, invoices and other documents as part of the customer-facing business workflow. Some offices may run the printers also for some back-office requirements like preparing reports or balance sheets for that workstation.

But there is the situation where the printer can break down, usually with a mechanical failure like frequent paper jamming. This can happen more frequently as a machine ages and is worked hard in a busy office. It is analogous to that situation most of us experience when a car gets to that point in its life where it frequently lives at the mechanic’s workshop and drills a hole in your pocket because it is always breaking down.

This situation can impair the business’s workflow especially as one has to work out how to rectify a paper jam or, in some cases, reset the machine. As well, no woman would want to ruin their beautifully-done fingernails knocking them on the machine’s internals while removing jammed up paper.

In these situations, it is a good idea to set up a failover printing arrangement where you have other printers that come in to play if the workstation’s primary machine fails. This is easier to achieve if all of the printers accessible to the office or reception area are linked to the network.

For example, you could use a multifunction for this purpose even though each workstation computer has a dedicated laser printer like the Brother HL-2240D or Dell 1130n. The multifunction printer, which is often expected to serve as the main copier and fax machine for the organisation, could be a machine like the Brother MFC-8370DN or HP LaserJet M1536dnf for a monochrome variety or a Brother MFC-9460CDN or HP LaserJet Pro Color M475 Series for a colour variety. Even one of the high-end business inkjets like the HP OfficeJet Pro 8600 could do the job just as well.

Some environments that have two or more workstations may prefer to have one workflow printer per workstation. Here, it would be preferable to connect the printers via the network rather than directly to the workstation computers. Here this can allow the other workflow printer to be used as a failover measure.

HP LaserJet M1536dnf monochrome laser multifunction printer – an example of a multifunction expected to be a small business’s copier and fax

But what you would have to do is to set up the workstations to use the printer that is local to them as well as this main multifunction printer or other workflow printer. This may be as simple as adding the driver set for the main printer to the computers or it may also require the line-of-business software to be set up to allow the use of two or more printers.

As far as default printers are concerned, you would have to set the primary dedicated printer as the default machine, then have the users select the main multifunction printer as a secondary printer whenever their primary printer fails. This can be done as part of ordering the print job in most software or going to the Printers option in the operating system and setting the multifunction printer as the default while the single-function workflow printer is out of action.

If you run a server-driven printing environment, it may be worth looking at options that allow failover printing so that print jobs that come from one workstation appear at particular printers in an order of availability.

Once you look at this option for setting up multiple printers in your office or reception area, you could then be sure of an arrangement where a printer failure doesn’t impede on your business workflow or affect how your business is perceived by the people your business benefits.

Article

Brother crams all-in-one functionality into a pint-size package for Business Smart series – Engadget

From the horse’s mouth

Brother USA

Press Release (PDF)

My Comments

I was reading the Engadget article about this Brother multifunction printer and found that this is another example of improving on the printer’s design. The previous examples I have seen and consider of note include the use of a “capillary” pipe system and front-loading ink cartridges to allow for a compact printer design, the design of A3 multifunction inkjet printers and designing compact colour LED printers that use four colour drums.

Typically a printer or multifunction prints in a portrait manner where the paper is fed in to the machine using the short edge. Then the print head works across that sheet along that edge. This has been the way to go for most printers because it was known not to be likely to jam but makes it hard for manufacturers to design a compact printer system with a reduced footprint.

What Brother has done with their latest “Business Smart” inkjet printers, headlined by the MFC-J4510DW is to implement landscape printing. This is where the paper is drawn in by the long edge and the print head moves across the long edge of the page. It has allowed them to design a very shallow machine that doesn’t need to occupy much desk space because the paper is held lengthways within the machine. Another advantage is to avoid the bulky look of paper trays that jut out from the front of the printer, which can be seen to make the machine look ugly.

Of course, the MFC-J4510DW which was cited in the article and the press release has the expectations of a current-specification business printer. These include network connectivity including Wi-Fi, low running costs due to availability of separate-colour cartridges including high-yield cartridges, app-assisted printing from mobile devices and auto-duplex printing which cuts down on paper used, prints documents that are more intuitive to read and opens up desktop-publishing possibilities. It can also print 11”x17” pages as long as the paper is fed in the bypass tray.

There are some limitations like the inability to print without borders when doing auto-duplex printing but I would expect for Brother to iron out these difficulties come the next iteration of this series.

Once these printers are released, it could be a chance for Brother to work further on compact printers that could appeal to particular applications where the narrow footprint is desired.

Introduction

I am reviewing the Hewlett-Packard OfficeJet 6700 Premium business colour inkjet multifunction printer. This is the successor to the OfficeJet 6500 series of network multifunction colour inkjets pitched as a SOHO or small-business printer and has a similar capability to these printers. They have money-saving functions like a four-cartridge ink system and automatic duplex printing as well as a Super Group 3 colour fax and automatic document feeder.

But this one, like the OfficeJet 6500a, also supports the HP ePrint ecosystem and Apple AirPrint abilities which allows email-to-print as well as app-driven walk-up printing. They also use a different cartridge to their predecessors but which cost similarly and have a similar page yield to these ones.

Prices

Printer

Recommended Retail Price: AUD$279

Inks and Toners

The printer itself

The HP OfficeJet 6700 is the typical size of a SOHO / small-business inkjet multifunction and, like most HP printers offered nowadays, has the paper concealed in a tray that is fully closed. It is not as well-built as the OfficeJet 8600 Series but is still well built as expected for an office printer.

Walk-up functions

The touchscreen control panel

The OfficeJet can become a high-quality colour copier which can also support ID copy abilities. It also can become a colour fax machine which works to Super G3 fax standards.

The USB port on the front of the machine is for walk-up printing of photos held on memory keys or memory-card adaptors. It can support walk-up scanning of documents to the memory key but doesn’t support walk-up printing of PDF or similar documents. As well, it could benefit from working as a print device with PictBridge-enabled cameras.

The ePrint apps allows the printer to work as a “walk-up” stationery or newspaper printer and even has access to the various document repositories like DropBox so you can have documents available to “print on demand”.

Computer functions

The driver software setup was very quick and it didn’t need the printer to be fully awake for the computer to discover it. Even as the installer was loading the software on to my hard disk, the printer was being discovered as a destination device while it was in the dormant mode with just the standby light glowing.

The print driver doesn’t draw too much on the computer’s resources and is able to give a rough preview of how the print job would appear with the current settings. It even provides just the basic setup options with the ability to go to the advanced options by clicking the “Advanced” button. This tactic avoids the need to think of “hope I have set it up correctly” and can benefit those of us who may find the computer difficult to use. Similarly, the scanning function that is part of this driver responds properly to control-panel-initiated scanning and doesn’t take up too much resources.

Like nearly all HP network-capable printers, this printer supports the HP ePrint system which I have covered a lot on HomeNetworking01.info. This has the printer having its own email address so you can send documents to the printer at that address. It also has the ePrint Apps facility so you can turn out newspapers, forms and similar documents.

Print quality and useability

Front-loading ink cartridges rather than lifting a heavy lid

Like its bigger brother the HP OfficeJet Pro 8600 Plus, the HP OfficeJet 6700 has a front-loading arrangement for the ink cartridges. This avoids the need to mess with a heavy lid when you need to change the inks. But the print area isn’t illuminated which may be of concern if you had to identify the location of a paper jam in the print path.

The speed in which a document is printed was very quick where it took only a few seconds to turn out one side of a document. The dwell time that has to occur between printing each side of a double-sided document was around a few seconds and could be capitalised on by slowly retracting the paper in to the duplexer while this occurs rather than pausing then retracting the paper.

Speaking of this, I did a registration test on the auto-duplex function to see whether there was any drifting when a double-sided document was printed. The duplex print of the “Stop The Traffik” download-to-print door-hanger was exact in such a way that you could print then cut out the document exactly. This is a bonus for those of us who do desktop publishing and want to print booklets, door hangers, luggage tags and other documents where an exact lineup between front and back are critical.

As I have observed from this, the printer has been very reliable with the basic print job which uses regular office paper. It didn’t matter whether the job was turned out on one side or both sides.

The HP OfficeJet 6700 has a problem with the scanner when it comes to handling bound documents like books. Here, the unit shows up paper-jam error messages relating to the automatic document feeder if the lid is partially open and allowed to rest on the document, usually to allow optimum copying of these documents.

The  HP has shown a problem with loading and handling photo-grade glossy paper and doesn’t even support this paper as far as the driver is concerned. I even noticed that it shown up “out-of-paper” error conditions when it tried to feed the glossy paper where I had set the driver for “other brochure papers”. However, it loses definition in some areas and is weak with some blue colours but is OK with other colours including flesh tones.

Limitations and Points Of Improvement

Being a cheaper printer, the HP OfficeJet 6700 has a smaller display which may affect useability with some older people.

The automatic document feeder could be worked on so as to allow the user to partially close the scanner lid when they scan or copy bound documents. As well, like many multifunction printers equipped with this feature, it could be able to handle till rolls and thermal receipts in varying conditions when users scan these as part of receipt reconcilement for tax or expense reimbursement.

Similarly, the HP OfficeJet 6700 could be set up to work reliably with glossy photo paper so as to handle photo printing tasks, which may be asked of in a SOHO environment.

The walk-up printing abilities could be improved with an SD card slot for camera SD cards, PictBridge support and / or the ability to print PDF and XPS files off the memory keys.

As far as connectivity goes, this printer should support IPv6 as this next Internet standard is becoming a “given” amongst business computing hardware and will be a standard for all network and Internet setups. Similarly, the fax could work as a T.37 / T.38 Internet fax endpoint as we move away from the traditional circuit-based telephony setup towards IP-based telephony.

Conclusion and Placement Notes

I would recommend that people purchase the HP OfficeJet 6700 printer as an entry-level printer for small-office / home-office use where photo printing is not important but fax use is important. This is more so if you want to use a business-grade printer in your home because of its high-capacity ink cartridges.

It could also work well as a colour inkjet multifunction printer that you may use in your workplace as a secondary or “particular-user” printer. This may include applications like a reception-desk printer where you want one machine as a fax and ePrint endpoint.

Introduction

I am reviewing the Brother DCP-J925DW multifunction printer which is part of Brother’s newest run of A4 inkjet all-in-one printers that are destined for the home and home office. There are variants of this model that have integrated fax functionality.

Prices

Printer

Recommended Retail Price: AUD$179

Inks and Toners

There is a pack of the high-capacity ink cartridges available for AUD$109.95.

The printer itself

The Brother DCP-J925DW is housed a a relatively shallow chassis with a shallow automatic-document-feeder lid that has a swirl-type pattern. This has been made possible through the use of Brother’s “capillary” system with the ink cartridges mounted up front rather than on the printhead.

Front-loading ink cartridges

The printer has a single tray but there is a mezzanine tray that is used for 4×6” snapshot paper so you can print out photos as snapshots, a different method to what HP has done for some of their high-end Photosmart printers where these have totally separate paper trays. It also has a DVD/CD printing mechanism so you can print on to inkjet-printable optical discs.

Setup

This printer can connect to your network via Wi-Fi or Ethernet and the Wi-Fi setup experience was surprisingly easy. It needs the time to be set in order to work with the Web-connected printer functionality, but Brother could implement an NTP-based clock setup option rather than requiring the user to set the time, just asking the user for their time zone and whether their time zone observes daylight-saving time.

You have to lift the lid to plug the printer in to the Ethernet network or USB-connected computer

Like other Brother inkjet printers, this printer has the the inks loaded in the front and obviates the need to lift a heavy lid to replace the cartridges. But, like the MFC-J6910DW that I previously reviewed, it requires you to open the lid to find the USB and Ethernet sockets if you need to connect it directly to the host or to an Ethernet network.

Touchscreen control panel

The control panel for this printer is primarily a touchscreen LCD but there are two start buttons and a cancel button as well as an on-off button. Compared to the HP touchscreen printers, this provides for surefire “start” and “stop” controls on the printer for those of us used to the traditional buttons. The screen may be found to be too small for some activities like choosing pictures to print and may be hard to read for those of us with limited sight.

Walk-up functions

The automatic document feeder is one of those types that draws the document under and ejects it out the top. This can be confusing to operate because most of these printers require you to feed the document in on a top shelf and they will eject the document underneath.

The Brother DCP-J925DW can copy as expected with one-touch ease but also has an option for improved book copying which may please those of us who copy a lot of material out of books and other bound documents. Think of copying those recipes that friends need out of those cookbooks as you “cook up a storm”.

Printer loaded with input and output documents

There is also the ability to print from directly-connected digital cameras or camera memory cards with the functionality that is expected of that feature.

The printer also works properly with the Brother iPrint&Scan mobile app so can print images and PDFs held on your smartphone. It can also scan to your smartphone with the phone saving the images as JPEGs.

The WebConnect online services that Brother provided allows for “hot-seat” use by multiple people and work with the popular social networks and photo-sharing services. As far as Facebook is concerned, it only offers uploading of images to the user’s Photo Albums from the scanner or camera card.

Computer functions

The Brother DCP-925DW’s software installed properly but couldn’t determine by itself which network adaptor it is connected. You had to determine whether you were using a wired or wireless connection which can be confusing if your printer was connected via Ethernet and the computer was connected via Wi-Fi or vice versa.

In, use, the driver showed the same level of useability as the software supplied with other Brother printers that I reviewed. This included highlighting the options that are in force and even using the “pages” graphics to show the kind of duplex or booklet printing that was in force when you used these features.

Useability and Print Quality

The Brother DCP-J925DW printer is quick at turning out documents but takes a very long time at turning out A4 photos on the glossy paper. This may be helped with an increase in memory and processor speed.

As well, it can print on both sides of the page very accurately with a minimum time penalty, which can be of a bonus if you rely on auto-duplex printing as a desktop-publishing tool, not just to be “green”. This was exemplified by my printing out a “download-to-print” door-hanger flyer from the Stop The Traffik anti-human-trafficking website that was pitched at hotels as a guest-awareness measure about this problem.

There is a high-pitch tone from the printhead when the Brother printer is pausing during a job and this may annoy some people, but would be expected of piezo inkjets because of the way they work.

When the Brother DCP—J925DW prints out photos, the pictures turn out darker and more defined compared to its HP and Canon home-use peers that I have reviewed. There is also a strong yellow component in these photos compared to the Brother A3 printers that I reviewed but this yellow is similar also to the same HP inkjets.

Limitations and Points Of Improvement

As I have said before, the Brother DCP-J925DW could benefit from a faster processor and more memory so it can handle larger or more detailed print jobs more effectively.

The touchscreen control panel could be made larger so it is easier to read, in a similar vein to the touchscreen control panels on the recent HP multifunction printers. This would make the printer easier to use for older people or those of us with poor eyesight.

The automatic document feeder could be improved in its useability by indicating where the original document should sit under and preferably in a contrasted colour. This can help with newer users who have upgraded from other multi-function printers that use the orthodox automatic-document feeder.

The Web-connected functionality could support a few more features like email-to-print or the ability to print from Facebook image collections. It, like the other Brother printers, could also benefit from UPnP Printer functionality so as to support network printing from digital cameras and interactive-TV applications.

Conclusion and Placement Notes

I would position the Brother DCP-J925DW as a cost-effective general-purpose home-use printer for the connected home as an alternative to the HP Photosmart 7510 if you don’t worry about fax or ePrint capabilities. It can also work as a secondary printer that could do supplementary work to the main laser or inkjet multifunction printer, such as in a study or rumpus room.

Introduction

I am reviewing the Brother QL-700 desktop label printer which is the high-speed heavy-duty version of the QL-570 label printer that I previously reviewed. It is pitched at high-throughput applications such as the delivery segment of an online-order business or the mailroom in a busy office, whereas the QL-570 is pitched as a desktop labeller for most low-throughput applications.

Details

The QL-700 which is the heavier unit can use the same Brother thermal labels and tapes as the QL-570, yet is able to turn out labels and badges at a quicker rate than the previous model. It retails for AUD$149 and effectively uses the same software as the other model, working as a printer for the host computer using the supplied driver rather than needing special software to print at all.

Tape loaded in Brother QL-700

Like the Brother QL-570 label printer, the Brother QL-700 connects to the host computer via USB, and is self-powered like the QL-570 with an easy-to-replace “cassette-recorder” AC cord, which has the same advantages of not being dependent on “wall-wart” power supplies. Like the QL-570, it could benefit from having a two-port or three-port self-powered USB hub integrated in to the unit, which would benefit use with other workstation devices like bar-code readers, scales or keyboards.

If you are upgrading from a Brother QL-570 label printer, you do not really any retraining because the loading and operating procedures are effectively the same for both units.

As a labeller, the Brohter QL-700 still does the job properly and reliably, being able to work with continuous tape or cut labels and turning out sharp text on these labels. The supplied address-book software can turn out advanced mailing / shipping labels with the barcode for the ZIP code but this only works properly with goods destined to the USA. It could work in a country-specific manner by supporessing this barcode for other countries or using destination-specific barcode systems where applicable.

Limitations and Points Of Improvement

Tape loading bay - just like the QL-570

Like the Brother QL-570, the QL-700 could benefit from implemeng the USB POS device classes ; and could also support printing on to regular thermal-print paper rolls used with point-of-sale devices. This can then make it an ideal partner for a high-traffic point-of-sale environment rather than just a label maker.

Similarly, the Brother P-Touch software that comes with the QL-series label printers could take advantage of the continuous-length tapes to turn out stick-on measuring tape for applications such as health and education.

Brother could also turn out a 12-volt variant of this model which can run from a car battery for use with high-throughput outdoor applications like disaster relief and country events.

Conclusion

I would recommend using the Brother QL-700 for high-turnaround environments like online-order businesses or offices with high-traffic mailrooms – if the business has outgrown the QL-570’s capabilities, the QL-700 would be a perfect step-up unit.

When used with the Brother VM-100 visitor-management software or similar visitor-registration software, the Brother QL-700 could satisfy the needs of a very busy registration and check-in desk at a very busy event.

When you are looking at laser printers to buy for yourself or specify for an organisation, you will come across printers that are known as “LED printers”.

What are these LED printers?

A LED printer and a laser printer are very similar types of printers in so much as how the paper is marked. They use the same dry-process xerographic / photostatic printing method that has been used for years with photocopiers, where there is an electrostatically-charged imaging drum which attracts powdered toner depending on whether it has been subject to light or not. Then this toner is transferred from the drum to electrostatically-charged paper and “ironed on” using hot fuser rollers.

But the main difference is how this imaging drum is illuminated with the digital representation of your document. A laser printer uses a laser beam and swivelling mirrors or pentagonal prisms to scan the document’s image on to the drum. On the other hand, an LED printer uses a fixed row of light-emitting diodes that turn on and off to scan the image to the drum. This LED array would be similar to what is used to illuminate a document when it is being scanned in the typical scanner and each LED light represents a horizontal pixel that is part of the line being printed.

This has benefits for printer design due to the elimination of the complex light path that laser printers use. Here, you don’t need to use mirrors and servo motors to control the laser’s light path, thus you reduce the number of parts that can go wrong. It also leads to the ability to design xerographic page printers that are more compact and lightweight compared to the laser-based units.

Further comments with OKI Data about LED printers

I had engaged in an email interview with Chris Thorley from OKI Data’s Australian head office to learn more about this. Here, I had learnt that they had pioneered this xerographic printing technology in 1981 and are now on their ninth-generation LED print engine.

Most other printer manufacturers use this LED technology on some of their low-end models. The main reason is a reduced part count allowing for reduced material costs; as well as the impact of unforseen technological issues not being considered significant for this market position, compared with using the trusted laser technology on their mid-tier and high-end models.

But OKI Data have implemented this technology across the board with their colour LED printers known to be yielding high colour production quality. It may also be known that some other manufacturers implement the OKI technology in to their production printing devices on an OEM (Other Equipment Manufacturer) basis. This practice is where a manufacturer uses an already-designed subsystem from anther manufacturer (the OEM)  in their own project.

Conclusion

It is worth considering the LED printers for your page-printer needs as long as they have the kind of specifications that you have in mind. This includes machine reliability, image quality, print speed including colour and auto-duplex print speed, functionality and running costs including availability of toner cartridges at differing capacity levels.