Tag: Amazon Alexa

Are Siri and Alexa being seen as personal companions?

Article

Is Siri ending up as your personal companion?

Conversations with virtual assistants like Siri, Alexa may be signs of loneliness | First Post

Talking to Siri often? You’re probably lonely | Times Of India

Do YOU rely on your phone for company? Human-like gadgets can offer relief from loneliness in the short term | Daily Mail

Older adults buddy up with Amazon’s Alexa | MarketWatch

My Comments

Hey Siri! Why am I alone now?

A situation that has been drawn out lately is someone feeling comfortable with their iPhone in their hand or sitting at the kitchen table beside an Amazon Echo speaker, trying to build a conversation with Siri or Alexa rather than simply asking something of these voice-driven assistants.

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

Is this smart speaker becoming your personal companion?

Here, a Kansas University study found that Siri, Alexa and co are being seen as a short-term panacea for social exclusion and loneliness. This is something that is being brought on by broken relationships or an increasing number of work situations where one is spending significant amounts of time away from their significant other or their normal communities. It is also symptomatic of a loss of community that has come about in this day and age.

It is also worth knowing that older and disabled adults are using Alexa or Google Home as a companion in the context of managing lights, or simply asking for the time or a music source. These devices are deliberately designed to look like other pieces of consumer-electronics or IT hardware rather than the typical bland look associated with assistive devices. They also do serve as an aide-memoire for dementia sufferers but only in early stages of this condition before it becomes worse.

But Siri, Alexa, Cortana and co are not perfect replacements for real-life friends, There is the long-term risk of you losing real human interaction if you rely on them as your companions. Here, you simply keep them serving you as a voice-operated “digital concierge” that helps with finding information or setting up your smart home rather than the be-all-and-end-all digital companion.

Multiroom to be another common feature for smart speakers

Article

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

Amazon Echo – to become another online multiroom audio system

Amazon Echo multiroom audio not far off, report says | CNet

My Comments

A feature that is showing up with the “smart speakers” that are part of the various voice-driven home assistant platforms is the ability for multiple speakers of the same platform to work as a multiroom system. This is where the same content source can be played through multiple speakers of that same platform, including the ability to have multiple speakers or audio devices in a logical group representing, perhaps, a floor or an area of the house. This functionality is taking on the audio-content playback abilities like Spotify, TuneIn Radio, Tidal and others offered by the various voice-driven home assistant platforms

Google Home – already a multiroom audio system as well as a smart speaker

Google has already established it with their Home speakers and Chromecast-based audio connectivity devices. But Alexa are intending to join in by allowing you to play the same content source through multiple Echo speakers and to treat a group of speakers as a logical unit. Let’s not forget that while the market’s competitive, Apple and Microsoft won’t want to miss out on the idea of multiroom audio as part of their voice-activated home assistant platforms.

Similarly, Amazon have aligned their Alexa platform with DTS’s PlayFi multiroom audio platform which is pitched at the premium hi-fi market. They have a large number of the hi-fi names with them and are wanting to integrate full Alexa voice functionality in to their speakers and other audio devices.

There may be some feature possibilities that may end up in the product evolution for these smart-speaker platforms. One of these could be to set one or more pairs of speakers up as stereo pairs which can yield the improved separation when you listen to stereo content. Similarly, there could be the idea of creating a multiple-microphone array out of a group of speakers to make it easier for the voice-driven home assistant to understand you.

Who knows how hot the competition for the voice-driven home assistant that talks to you is going to be and whether this will mimic the home videocassette format wars of the early 80s?

Amazon chasing the numbers when it comes to Alexa’s Skills

Article

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

Amazon needs to assure quality for the skills they offer to Echo users

Alexa is learning more new skills every day | Engadget

My Comments

At the moment, Amazon is adding many skills to the Alexa voice-activated home assistant ecosystem every day with at least 15,000 skills available for your Echo by the time this article is published. This is in contrast to Google offering 378 apps and Cortana offering 65 apps. Apple yet hasn’t shown up the number of skills or apps that they have added to Siri as part of her role as a voice-driven home assistant.

But the problem with this approach is that Amazon can easily end up “chasing the numbers” where they don’t care about software quality. This is very similar to what has happened with the app stores like Microsoft Store where these stores filled up with many poor-quality and, in some cases, worthless apps. Here it is seen as a quick way for Amazon to dominate the voice-driven home assistant landscape alongside offering the multiple devices and extra capabilities.

Amazon yet haven’t had much experience in building up a platform app store with a goal towards achieving a significant number of quality apps. This is compared to Google, Microsoft and Apple who have learnt by experience when it came to building up their platform app stores which Google Home, Cortana and Siri will be based on. In most cases, it was about leaving the gates wide open and admitting too much trash or “dribbling in” very little software and putting across an image of very little choice. It is symptomatic of a technology being at an immature state where much hasn’t been worked on to have the right mix of features and software.

As regards with the software quality of skills or apps for a voice-driven home assistant platform, there will be issues about preserving proper software behaviour, assuring proper taste and decency in a family environment, along with assuring end-users’ data-security and privacy. It is more so with the fact that these skills will be relating to smart-home devices and these devices can be used to represent a household’s lifestyle. This will need to be achieved through software and consumer-protection policies and a feedback loop between end-users and the platform developer.

Of course, there needs to be the ability for Amazon and co to highlight high-quality skills and apps to users such as through an “editor’s choice” or “product spotlight”, along with a user review and rating system.

Other issues yet to be raised include how a developer can monetise a skill, whether through having customers buy the skill through Amazon’s storefront or through an advertising platform. In the case of advertising, there will be issues regarding user privacy, the kind of advertising that appears along with when the ads appear in your interaction with that skill.

I would see the sign of maturity for the voice-driven home assistant technology as higher-quality skills or apps being available along with the platforms being offered in more territories on more devices with the expected feature sets.

Amazon gives Alexa intercom abilities for their Echo devices

Article

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

The Amazon Echo to replace that intercom you bought from Radio Shack

Amazon is turning every Echo device into an intercom | Engadget

Your Amazon Echo-Filled House Now has an Alexa Intercom System | Droid Life

Amazon wants the Echo to replace your home intercom | VentureBeat

My Comments

As the battle heats up between Amazon, Google and, very soon, Apple and Microsoft for the voice-driven home assistant platform, there is a strong likelihood that these platforms will acquire new features “out of the box” at a regular pace without the need to add a “skill” or app.

Initially Amazon added a telephony function to their Alexa platform with video telephony for the Echo Show videophone device.  Now they are introducing an intercom function for their Echo devices. It is due to the fact that a lot of the households that buy Amazon Echo devices will end up equipping their home with many of these devices, such as to kit out a pair of computer speakers or old boombox with an Echo Dot.

This may be similar to an intercom system that you may have used in your home, be it that little portable box that plugs in to the wall and uses your AC wiring as a communications path or that fancy radio-intercom setup integrated in your home with one of the units having an integrated radio tuner.

Here, you have to name each Echo device with a room-unique name when you set it up or revise its settings. Then you have to enable the “drop-in” functionality on the Alexa app, whereupon you can tell Alexa to call a specific device. You can set up the “drop-in” functionality to monitor a particular room such as to monitor a sleeping baby or hear if your older parent is calling out.

The system even works across the Internet rather than just your home network, which can come in handy with families and neighbours who want to keep in touch with each other in the same community.

You can upgrade your existing Amazon Echo equipment towards this functionality by simply updating the software in the Echo devices and the Alexa app to the latest version. But I wouldn’t put it past Amazon to roll this function out to other devices that are based on the Alexa platform or to work out ways to improve on it. Similarly, I wouldn’t put it past Google, Apple and Microsoft to answer Amazon with an intercom feature of their own.

A four-horse race for voice-driven home assistants

Articles

Apple Homepod smart speaker press picture courtesy of Apple Inc.

Apple Homepod smart speaker – a competitor to Amazon, Google and Microsoft

Apple readying Siri-powered home assistant: report | Yaho 7 News

From the horse’s mouth

Apple

Press Release

My Comments

The voice-driven home assistant has approached a point of competition where there are four different actors involved.

This class of computing device is based around a speakerphone-type device that can respond to your voice by answering questions you put to it cause certain actions to occur at your command. It was initially brought on by Amazon with their Echo speaker and Alexa voice assistant, but was subsequently answered by Google with their Home speaker based on their Google Now platform.

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

The Amazon Alexa platform now faces some healthy competition from Apple as well

Very recently Microsoft touted one of these speakers that is based on the Cortana voice-driven personal assistant platform. Not to be outdone, Apple just announced a smart speaker and voice-driven home assistant based on their Siri voice-driven personal assistant.

All of these companies have positioned themselves in a highly-competitive manner by using the same approach to how they present their devices. Here, they allow independent hardware vendors to license these technologies to use in their own “smart-speaker” or similar products. In the case of Amazon Alexa and Microsoft Cortana, these systems can even show information in a visual manner on screen-equipped devices, whether that be in the form of a listing or a graphical “at-a-glance” display.

Harman Invoke Cortana-driven smart speaker press picture courtesy of Harman International

Harman Invoke Cortana-driven smart speaker

Similarly, they have extended their voice-driven assistant platforms by allowing third parties to add “skills” to them whether in the near term or later. These are additional abilities that users can add to their voice-driven assistant to make it perform additional tasks or interface with other devices. It also underscores the activity that these platform vendors are undertaking to integrated their voice-driven home assistant with home-automation and allied devices, allowing for things like dimming the lights or adjusting the heating at your command.

Let’s not forget that Amazon, Microsoft and Apple have over-the-top communications platforms equipped with videocall and messaging abilities that either are or will be integrated to their voice-driven home-assistant platforms. Amazon created their Alexa-based IP-telephony platform from scratch, adding it to the crowded sea of IP-communications platforms so it can tie in with their Alexa home-assistant platform. It could allow for you to ask Alexa, Cortana or Siri to immediately “drop a line” to someone using Alexa Messaging, Skype or iMessage / Facetime respectively. You could even use this to instantiate a videocall between yourself and your correspondent if both of you are using suitable equipment.

What do I see of this? Personally, I would find that hardware manufacturers such as the respected audio-equipment names may offer smart speakers and similar equipment that works across multiple platforms, requiring the user to determine which platform they want to use during setup or at a later time. Similar software developers who write interfaces for online service may be required to write “skills” for each of the platforms.

I also see it as being very similar to 1989 when there were multiple graphic-user-interfaces on the market with each computer platform having its own mouse-driven interface. Hello to “Hey Siri”, “Hi Cortana”, “OK Google” or “Alexa” to dim those lights, close that garage, start Spotify or whatever as you talk to that speaker.

Cortana gets skilled up to fight Alexa

Articles

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

The Amazon Alexa platform now faces some healthy competition from Microsoft

Here’s What Cortana Will Do in Devices | Tom’s Guide

HP and Intel are building Cortana-powered devices | Engadget

HP is also building its own Cortana speaker | The Verge

More Cortana-powered devices are on the way from HP and Intel | Windows Central

Harman Kardon’s Invoke speaker is a Cortana-powered take on an Amazon Echo | The Verge

Microsoft shows how Cortana will work in speakers and cars | The Verge

From the horse’s mouth

Harman-Kardon

Invoke speaker

Product Page

Microsoft

Cortana Skills

Catalogue Page

Development Kit Web page

Windows Developer blog post (Skills Kit and Devices SDK)

Windows Developer blog post (Skills Kit)

My Comments

Amazon Alexa is now facing real competition from Microsoft’s Cortana.

More devices with Cortana

This is coming about through Microsoft making it easy for device manufacturers to add the Cortana voice-driven personal assistant to their designs, including allowing vehicle builders to integrate her in to their vehicles’ infotainment systems.

Harman-Kardon, now part of Samsung, have premiered the Invoke smart speaker which is driven by Cortana while HP and Intel have registered interest in building Cortana-driven devices. Even BMW and Nissan have registered interest in integrating Cortana in their vehicles’ infotainment systems, most likely something that will be offered as an option.

The Creators Update build of Windows 10 IoT Core edition will have integrated Cortana support, but Microsoft has released the Cortana Devices SDK to make it feasible to have Cortana on more devices from other device manufacturers. It is also worth knowing that this functionality also extends to providing Skype IP telephony support to these devices, placing Cortana and Alexa on an even footing.

Microsoft are taking this concept further by making it feasible to “carry” an action between Cortana-equipped devices. The example cited in the press coverage highlighted a situation where an email comes in while you are driving. Here, you could instruct her to read a summary of this email to you or to remind you about it when you log in to your Windows-equipped regular computer at the office so you can read and reply to it there.

Ability to develop more Skills for Cortana

As well Microsoft have made available a development kit so that online services and Internet-Of-Things vendors can add “skills” to Cortana as they could with Alexa. But these will allow the Skills to run on multiple devices and cater to devices that implement different user interfaces. For example, you could implement a restaurant-recommendations Skill in to Cortana and ask her for a list of local eateries of a particular cuisine kind. In this case, if your device has a screen, you would see a list of these eateries with a name and address while she reads out the names. Or she could simply read out their names in the order of locality and star-rating so you can simply book a table there.

Of course, there is the ability for those of us who have created Skills for the Amazon Alexa ecosystem to easily port them to the Cortana ecosystem. Here, a developer could get things going so that their voice-driven online-service or device interface program can run on both an Amazon Echo or a Cortana-based device.

The question that is yet to arise is how Alexa and Cortana will compete with each other on the capabilities, user interfaces, number of Skills, number of devices supporting each platform and other aspects.

Amazon positions Alexa as the landline phone replacement

Articles Amazon Echo Show in kitchen press picture courtesy of Amazon

Echo Show

Amazon officially unveils touchscreen Echo Show | The Verge

Amazon launches Echo Show smart speaker with touchscreen and video calling | The Guardian

Alexa Calling And Messaging

Amazon now lets you make hands-free calls on all Alexa devices | Mashable

Amazon enables free calls and messages on all Echo devices with Alexa Calling | TechCrunch

From the horse’s mouth

Amazon

Product Pages

Echo Show

Alexa Calling And Messaging

My Comments

Amazon is treading in hot water here by taking the Alexa voice-driven home assistant platform further as an IP-telephony platform.

This has come about with the arrival of the Echo Show videophone which is equipped with a 7” colour LCD touchscreen. For its audio, it is equipped with a pair of Dolby-optimised speakers and an eight-microphone array.

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

The Amazon Echo with the Alexa platform now expected to be an IP telephone

The video functionality allows it to be an IP videophone that is part of the Alexa Calling And Messaging IP-telephony platform but be able to show Daily Flash news reports which I would see as being similar to those “newsbreaks” you see on TV. There is also the ability to run YouTube videos including those many cat videos, but Amazon is adding to the Alexa API the ability for any of the Skills to show visual information on the screen when you summon her. It can also show vision from network security cameras that are compatible with the Amazon Alexa ecosystem.

But the driver feature behind this device is that Alexa platform is running its own IP-telephony system that is driven by your voice. Here, you can place free calls or send voice messages to others who have any Amazon Echo device or the Alexa iOS or Android mobile-platform app, with the ability to place videocalls between Amazon Echo Show devices. There is a “Drop In” functionality where you can speak through to another Alexa-platform subscriber during a time window that the subscriber specifies without the subscriber doing anything to answer the call.

Social networks and mobile messaging

Amazon to become part of this crowded space of IP-messaging and social networking platforms

This service is another IP telephony platform that is competing with Skype, Viber, Facebook Messenger, Apple iMessage/Facetime and others. Here, I see this as the start of a highly-crowded field where your smartphone will end up with many IP-telephony apps and you will have to decide which one to use to call your friends.

Some of the computer press also see it as a virtual landline telephone which may be seen as superfluous in the iPhone age. But there is a reality where these services are seen as a “catch-all” connection for a household or business. Similarly, a significant number of the older generation of telephone users place importance on these services due to these people relying on them for most of their lives. I also see it as being similar to various “smart landline telephone” efforts like the Telstra T-Hub and the Archos 35 Smart Home Phone, something that telcos are pushing as part of offering multiple-play consumer telecommunications services.

Using the common household phone

But do we expect Amazon Echo to serve a similar role to the traditional household telephone

What Amazon could do is either use one of the established over-the-top IP-telephony services for their Alexa Calling And Messaging service and say that it is powered by that platform. Or they could offer “gateway functionality” to one or more of these platforms so users can call people who are on these platforms for free. It would allow for a consolidated user experience for people who have contacts existing across one or more platforms. Similarly, Amazon could provide an on-ramp that telcos can exploit to allow Alexa users to place calls to landline or mobile telephony users including leaving messages on the telephony-service users’ voicemail services.

It is showing that a crowded marketplace is starting to exist for over-the-top IP-telephony services with customers having to place themselves on multiple IP-telephony platforms to be able to be reached in this manner.

You don’t need to use an iOS or Android smartphone to manage Amazon Echo

Article

Dell XPS 13 Kaby Lake Ultrabook

You can set up an Amazon Echo with just this kind of computer

How to set up a smart home using Windows 10 and Amazon Echo | Windows Central

My Comments

If you are dabbling with the idea of a voice-controlled smart-home assistant, you may find that some of these setups are dependent on you running an app on an iOS or Android mobile device to set them up or manage them. There are some users out there who may not be able to or want to use a mobile device that works on those two platforms.

For example, there are people like a lot of the older generation who prefer to work with a baseline mobile phone or a landline phone service as well as a regular computer for the communications and personal IT needs. There are also some of us who run a smartphone that is based on Windows 10 Mobile or a similar platform.

This is not so with the Amazon Echo and most other devices that work on the Amazon Alexa platform. When they are in action, they are not dependent on you running a mobile-platform app to have them work properly, rather you just talk to Alexa, the voice-driven home assistant. It is also underscored by the fact that you could purchase the Amazon Echo Dot module which works with a set of powered speakers or a stereo system equipped with an AUX or similar line-level input for US$49.

Most of this interaction in managing your Amazon Echo devices is through the Alexa website (http://alexa.amazon.com), which you can visit using any Web browser.

Adding Amazon Echo devices

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

This Echo doesn’t need to be managed by an iPhone or Android smartphone

Other Alexa-based devices may work through a different setup procedure, perhaps through an on-device Website, Android / iOS mobile app or the device’s control surface.

  • If you are adding an Echo device, you just need to log in with your Amazon account credentials. Then plug in and turn on your Amazon Echo device.
  • The ring light on your Amazon Echo device will glow orange while it is listed on the abovementioned Web site. This is also because the Echo device is pre-registered to your Amazon account when you bought it through Amazon.
  • You may then have to click the “Set up a new device” option to start enrolling it with your home network. On the other hand, you may just need to proceed to the next step.
  • Then you hold down the Action button on the Echo device for five seconds. This is whereupon you will see a list of Wi-Fi networks that the Echo can connect to.
  • Here, you select your home network’s SSID (Wi-Fi network name) and click Connect. You may be asked for your network’s Wi-Fi password which you subsequently enter to come on board. There is an option for this to be saved securely to your Amazon account, which can come in handy if you are dealing with multiple Echo devices.
  • Once the ring light is blue, feel free to talk to Alexa.

Managing Skills and Smart Home devices

The Amazon Alexa Website is also where you can manage what your Amazon Echo or Alexa-compliant device does.

The Skills option allows you to add “skills” which provide an audio-based link to various smart-home hardware and online services. This can also include the ability to book a Uber or other taxi/hire-car service that has a suitable Alexa Skill for example.

As well, some smart-home devices that you add to your home network whether directly or via a hub cam be detected by the Amazon Echo through the “Smart Home” option in the Alexa Webpage.

To get the best out of this resource, create a Favourite / Bookmark in your Web browser or a desktop or similar shortcut in your operating system to the Amazon Alexa Website so you know where to go if you want to manage that Echo or add that Alexa Skill.

But you are not needing to use a mobile-platform app to have your Alexa-based devices how you want, rather simply using your favourite Web browser on your favourite computer device.

Microsoft to compete against Amazon and Google in voice-driven home-assistant speakers

Article

HP Elitebook x360 G2 press picture courtesy of HP USA

Cortana may not just be in your Windows 10 computer anymore, it could be in a speaker similar to Amazon Echo

Microsoft’s ‘Cortana speaker’ features are set to rival Amazon Echo’s Alexa  | Windows Central

My Comments

Amazon and Google have established voice-driven home-assistant platforms of their own in the form of Alexa and Google Home. These have initially been presented in the form of network-connected wireless speakers but both those companies are already offering them or intend to offer them also as “pods” that connect to existing music systems and/or as reference designs for consumer-electronics vendors to integrate in to their products.

Now Microsoft has made further steps to join in the party by preparing the “Creators Update” iteration of the Windows 10 desktop operating system to support the installation of a “Cortana speaker” similar to the speakers that are part of Amazon’s and Google’s platforms. Here, they written some code and provided a user-interface space so you can set up and configure one of those speakers. But this existed as a “programming stub” which led to a separate app and to the Microsoft Windows homepage due to an intent to get one of these speakers ready to market.

But Microsoft exhibited a proof-of-concept speaker for this idea last year in the context of a speaker designed by Harman-Kardon in order to prove that Cortana could compete with Google Home and Amazon Alexa in this space.

How would I see Microsoft execute this idea? Personally, I would see the Windows Store used as a marketplace to add on extra skills to Cortana in the smart-home context. This will also include the exposure of an application-programming-interface for Cortana so software developers can add “smart-home” functionality to her. As for hardware, Microsoft would work best to license out the “Cortana speaker” design and software to independent hardware vendors as well as offering their own speaker design.

Frigidaire offers a window-mount room air-conditioner that connects to your home network

Article

Google Home welcomes 12 new partners in big smart home update | CNET

Frigidaire Cool Connect uses app-linked smarts to chill hot homes | CNet

Dreading summer already? Frigidaire’s smart window air conditioner lets you cool on demand | Digital Trends

From the horse’s mouth

Frigidaire USA

Frigidaire Smart Room Air Conditioner with Wifi Control

Product Page (8000 BTU model / 10000 BTU model / 12000 BTU model )

My Comments

Typically, the traditional single-piece room air-conditioner that was installed through a window or a wall cut-out was never seen as anything special by their manufacturers. These noisy boxes that kept your room cool (or warm in the case of reverse-cycle units) didn’t come with anything special as far as their features were concerned.

Recently-issued models started to come with remote control abilities but could be controlled using your home network thanks to a Tado or similar “virtual-remote-control” kit. But Frigidaire raised the ante for this class of air-conditioner by offering a model that can directly work with your home network.

The Frigidaire Cool Connect air-conditioner can be installed in a window like the rest of these beasts but this is where the similarity stops. Here, it looks very similar to one of the advanced network-capable multiroom speakers thanks to a mesh-like grille that covers the bottom half of the unit. The top edge of the unit has the output vents that blow the air upwards and may limit its installation to somewhere up to halfway up the wall.

As well, the essential controls such as to turn it off and on or adjust the comfort level are simply touch-buttons on the top edge towards the front while the temperature is shown through the front of the unit. There is also a card remote control that you use for managing the essential functions from afar.

But the difference with this room air-conditioner compared to the others out there is that can connects to your home network via Wi-Fi and be controlled using an iOS or Android app. Here, you can control the essential functions or set the 24-hour timer for pre-emptive scheduled cooling such as to have your place cool before you arrive. Here, these functions can be managed over the Internet, which can be good for starting the Frigidaire Cool Connect air-conditioner to get the home cool well before you arrive as a way of dodging that heat-wave.

A feature that impressed me about the Frigidaire Cool Connect air-conditioner is that you can have a cluster of these units controlled as a group. This can be of use with larger areas where a single unit isn’t enough to cool a room or premises down. Or you have individual units installed in particular rooms like a bedroom and the living room but want to manage them both at once for actions like dropping that heat-wave temperature down or turning them off when it’s cold enough.

Let’s not forget that you can use a device that supports the Google Home or Amazon Alexa voice-driven home assistants to control the Frigidaire Cool Connect air-conditioner. Here, you could issue commands for the essential functions like turning the system on or off or increasing or decreasing the comfort level.

What has been shown here is that Frigidaire, now a part of the Electrolux appliance behemoth, is raising the bar for an appliance class often overlooked by many other appliance manufacturers. Here, they have offered a single-piece window-mount room air-conditioner that can be part of the connected home.