Tag: Australia

The Net Neutrality battle comes to Australia courtesy of Optus

Articles

Netflix official logo - courtesy of Netflix

Optus considers breaking net neutrality in Australia | IT News

Optus may charge Netflix and streaming services for video quality | Mashable

Optus Wants Netflix To Pay For ‘Premium Service’ Over Its Network | Gizmodo

Optus wants Netflix to pay up to ensure quality video streaming | Digital Life (Sydney Morning Herald)

My Comments

There has been a huge stoush in the USA between the established cable companies and telcos versus the Internet content providers, Internet users and the FCC regarding the issue of Net Neutrality.

This principle is where an Internet service provider can’t charge an internet content provider like Netflix for better throughput to their customers. This has got to the point where the FCC and President Obama had pushed for the Internet to be deemed a utility service in a similar vein to the telephone service. But this is being subject to a legal challenge which is being watched by a lot of the Internet operators over here as well as in the USA.

Now Optus have thrown the possibility of charging Netflix, Stan & Co a premium fee for higher throughput to their customers as one of many ways to cater for the arrival of streamed on-demand video via the Internet. The argument that is pitched is that customers will complain to their ISP rather than the OTT video provider or catch-up TV service if the experience with their video-on-demand service isn’t up-to-snuff.

Like in the USA, Netflix has been standing for Net Neutrality thus wouldn’t go for any unmetered data arrangements with any of the Australian ISPs. So they wouldn’t go for Optus’s arrangement of whoever pays the piper plays the tune.

Issues were also being raised about the cost and availability of wholesale and retail bandwidth in the Australian market especially in the face of video-on-demand becoming more popular thanks to Netflix and co. This will also include factoring in quality-of-service for content streaming so as to avoid “glitches” through viewing sessions along with catering for higher resolution video content.

It certainly is showing that Australia is needing to cope with a higher demand for real broadband with the proper throughput and this has to be provided in a highly-competitive manner and with assurance of Net Neutrality and quality-of-service.

Public phone booths becoming public Wi-Fi hotspots

Articles

Telstra public phone booth

One of the public phone booths that is becoming a wireless hotspot

150 free Telstra Wi-Fi hotspots go live today | PC World

Pay Phones in New York City Will Become Free Wi-Fi Hot Spots | New York Times

My Comments

Increasingly public payphones are becoming more irrelevant in today’s mobile-phone society, simply serving as access to telephony for those who can’t get a mobile phone service or as a failover solution if your mobile phone’s battery dies or you run out of uesable credit on a prepaid mobile-telephony service. Other than that, they become a shelter from a sudden downpour or to talk quietly with one another or “fix oneself up quickly”. They are even mentioned in that Men At Work song “Touching The Untouchables” (Spotify link) as a quiet space for the homeless – “Spend My Nights In The Telephone Booth / I Make Sure I Leave The Phone Off The Hook”.

These are being seen as a waste of money for incumbent telcos or cities who are charged with maintaining these payphones. But incumbent telcos like Telstra are charged with having to provide these phones as part of providing the universal telephony service.

What is happening now is that Telstra and the City Of New York are integrating Wi-FI hotspot finctionality in to the phone booths. Telstra, as Australia’s incumbent telecommunications provider responsible for the universal telephone service, is adding this functionality to its phone booths which have the fully-functional public payphones while the City of New York is replacing existing phone booths with the hotspots. These will offer an IP-based speakerphone function to allow calls across the USA as well as a charging station for smartphones that run out of juice. Their cost will be covered by outdoor advertising that is attached to these booths.

One group that these services will benefit are those of us who are on mean mobile data plans and have to use the public-access Wi-Fi with our smartphones or other mobile devices to apply for a job through an online form or find out material online. With some of us, we have to use Skype or Viber VoIP services to make free calls between correspondents who have the same service on our phones to save money.

This could be seen as a way to help establish a universal Internet service especially if the service provider is involved with using the public payphones as part of their commitment to the universal telephone service.

Local Government to become an Internet provider option in Australia

Article

Watch out Optus and Telstra: local councils want to become NBN internet providers | The Age

My Comments

Tree on a country property

Local government could also improve the reality of proper broadband in the country

As the Australian National Broadband Network’s technology option changes towards something akin to BT Openreach in the UK which is based around a fibre-copper technology, another option for service provision is creeping in to the equation.

This is where some local councils are stepping in to become local retail Internet service providers with the NBN as a wholesale backbone. This kind of practice has been tried in Australia for some utilities normally sold by a larger government-owned or privately-owned entity that has a larger geographic remit. An example of this is the retail-level sale of electricity to the consumer by some local councils or entities ran by these local councils, one of which was the former City of Box Hill in Melbourne.

As far as Internet service is concerned, some local governments have provided free-access Wi-Fi hotzones in their towns’ central-business-districts in the USA. This was much to the ire of established incumbent telecommunications providers and cable-TV companies who see this “threatening their patch”. It also raised the ire of Republicans, especially those supporting the “Tea Party” agenda, along with various libertarian and pro-business think-tanks because this was appearing to be government having a strong hand in the provision of public Internet service.

Some people can easily see this as a “do-good” effort by local government to raise the digital-access standards in their neighbourhoods of remit such as by, for example, using council rates to cross-subsidise the prices charged to householders for the communications services. This could be targeted at households who are on limited means like pensioners or people looking for work, or could be targeted at community organisations and small businesses that the council is nurturing.

House that may be fixed up

Local government being involved with providing Internet could raise the value of a neighbourhood

Similarly, the councils could use their power as retail ISPs to pay the NBN to equip neighbourhoods with fibre-to-the-premises or equip rural settlements or townships not considered large enough to equip with a fibre-copper service with one of these services. This would be part of their effort to invest in their cities and towns by raising the bar for Internet service in these areas, thus bringing in one or more valuable employers or raising residential property values.  This same effort could also be about making it harder for NBN or a retail carrier or ISP to postpone setting up a neighbourhood for next-generation Internet because it is on the “wrong side of the tracks”.

To see this work properly, local government has to realise that they will be competing with other retail telecommunications carriers and Internet service providers when reselling consumer and small-business telecommunications and Internet service.

If the idea of a local council obtaining a carrier licence and setting up as an ISP doesn’t play properly, they can do what has been practiced in Europe. This is where local government, along with a local chamber-of-commerce actually pays NBN to install fibre-to-the-premises through the town as a way to raise the property values or draw in the high-value employers.

At least the local government in Australia are seeing the potential that the National Broadband Network has and are looking towards taking it further to improve that town.

NBN to consider FTTN in regional areas

Article

NBN Co ponders rural reversal | The Australian

My Comments

With the NBN considering moving regional areas to Fibre-to-the-node technology, we need to be aware of other similar developments taking place in UK and Germany where similar technology is being deployed for next-generation networks.

Here, we need to know of any deployment mistakes that have been made in these countries and are at risk of being made here. This includes connections that have or are likely to impede operation of the technology as well as catering to the changing landscape that will affect these areas, which is a fact as a town expands and farmland is subdivided for multiple housing projects. It is also why the concept of adaptability is very important when working on a next-generation broadband infrastructure

In the same context, the concept of adaptability  is important as a way to allow customers to buy increased broadband which I would say is important for professionals working from home or if the concept of “fibre to the basement” / “fibre to the building” is to be realised for subsequent multi-tenancy developments that occur in the neighbourhood.

What we need to be sure of for a next-generation broadband service is a competitive highly-adaptive system that can suit the way neighbourhoods change.

What are the realities concerning the NBN and Foxtel

Article

NBN is good for business: Foxtel unpicks PM’s conspiracy theory | The Australian

My Comments

One of the comments that has been raised through this election campaign about the National Broadband Network was that it would hurt Foxtel’s traditional business model.

Foxtel, like Sky in the UK, are a pay-TV provider that has control over its own infrastructure, whether through access to satellites or the HFC-based cable network. This provides for “end-to-end” provisioning and management of the pay-TV service with a set-top box installed at each TV set serving as the service provider’s point-of-control in the customer’s home.

Compare this with the IPTV model that the NBN will facilitate and which is being encouraged with Google Fiber in Kansas City, USA, the French “triple-play” operators, and FetchTV and T-Box / BigPond Movies in Australia where these services are transmited using the same bandwidth and infrastructure as your Internet service.

Infact the Internet-driven model is becoming a reality for the pay-TV industry in may different ways.

For example, this model, coupled with the next-generation broadband services like the NBN could support the next-generation 4K ultra-high-definition TV technology which yields pictures that are sharper and more detailed than current-generation high-definition TV. In this case, it could come in handy with pay-TV’s “bread-and-butter” content which are the premium sports channels that carry live broadcasts of sporting events and a pay-TV provider could bring this content through to those of us who use 4K UHDTV technology without reinventing the wheel.

The IPTV model allows Foxtel, Comcast, Sky UK and others to compete in the crowded “content-on-demand” market when it comes to keeping their premium movie and TV-program services relevant. This is through offering a portable “content-on-demand” service with either streaming or downloading abilities and a large content library.

There is also the cost savings that the IPTV model could yield where the pay-TV provider doesn’t have to be sure they have access to cable and satellite infrastructure to distribute the pay-TV service. Similarly, they could benefit from the use of software as a point-of-control when “platform-based” devices like smart TVs, games consoles, tablets and the like are used or can implement the point of control in carrier-provided Internet-gateway devices. It also has opened up new directions for Foxtel such as the provision of the Play and Go IPTV services which are offered more cheaply than the traditional services that are based around a PVR set-top box associated with cable or satellite infrastructure.

To the same extent, it could also be more cost-effective to provision viewing endpoints with the pay-TV service through the use of the software which could open up the feasibility of including a household’s TVs and other devices in one subscription without the customer having to pay anything extra. In a similar way, a household doesn’t need extra infrastructure to gain access to pay-TV service because they use the existing Internet connection; as well as allowing some portability for pay-TV subscriptions.

What really has to happen is that pay-TV services have to evolve to the newer IP-based business models that NBN and other next-generation broadband services facilitate in order to keep themselves afloat. They can still offer their subscriptions and pay-per-view but use this technology to work a leaner, more capable and cost-effective service.

May the bull artists who seed doubt about the NBN harming Foxtel please cut the nonsense!

Foxtel to launch Play IPTV very soon

Article

Foxtel to kick-start Play tomorrow – Good Gear Guide by PC World Australia

My Comments

Foxtel is having to adapt their pay-TV setup to face the new connected reality. This is brought on with “cord-cutting” where people are less likely to continually subscribe to pay-TV; IPTV-based competing pay-TV services being offered by ISPs, telecommunications companies and other companies; as well as the younger market becoming more “flighty” and moving to different locations. It is in contrast to the traditional pay-TV view where the service is provided to the suburban household with a TV in the main viewing area connected to the pay-TV service via a cable connection or satellite dish using a set-top box and the service based on a long-term account.

Here, they are responding to this situation by offering the Foxtel Play IPTV service which is delivered without the need for a set-top box. This service works at the moment with the XBox 360 games console, the recent Samsung Smart TV as well as a Web-browser session for Windows and MacOS X regular-computer platforms.

The Foxtel Go “TV-Everywhere” package is offered as part of the equation, being able to run on iOS devices running iOS 5 onwards as well as Samsung Android devices running Android Jelly Bean 4.1 onwards.

The accounts will be offered “by the month” rather than a long-term contract to cater for a large range of situations. This encompasses situations such as “event-specific” viewing, occasionally-occupied houses and people with changing budgets and lifestyles.

At the moment, two accounts can gain access to the service at any one time with each account being able to be bound to three devices. But the system could be improved to cater for share-houses that have more than two people viewing concurrently.

The Foxtel Play platform would need to spread out beyond Samsung Smart TV to more smart-TV platforms especially Sony with their PS3 games console, It will also need to encompass the fact that some of the smart-TV platforms have this functionality on video peripherals like Blu-Ray players or network media players

Similarly, there could be provision to allow people who have a traditional set-top-box subscription to either create a “portable” IPTV account for viewing in other locations or convert to a “Play” IPTV account that mirrors their current package.

The services could be augmented by a collection of “on-demand” TV services that aren’t just a “catch-up” service. This could include hiring pay-per-view movies through the Foxtel Play infrastructure or simply subscribing to channels that primarily show content on an “on-demand” manner.

It is showing that the whole business model of pay-TV is not about an infrastructure-driven setup but about a service that is more “end-to-end” in an infrastructure-agnostic manner.

Australian Tax Office heads to open commerce standards

Article

ATO goes after open commerce standards – News – iTnews Mobile Edition

My Comments

Previously, when I covered the news that the Australian Tax Office will turn out a Macintosh port of their eTax electronic tax-return lodgement program, I raised the issue of them moving to an “open-frame” approach for taxation-information management.

Now they have implemented the “Standard Business Reporting” program which has a goal to move tax and superannuation information exchange to the eMMS 3.0 information-exchange standard commonly used by other Australian industries and overseas.

This opens the door for software developers to write SBR-compliant tax / superannuation-contribution preparation software that provides proper data to the Tax Office. One area I would see this facilitating would be the ability for accounting software to support tax preparation either “out of the box” or as an additional module.

The main goal for this has been the management of superannuation contributions where the ATO wants to have businesses with more than 20 staff to move to this standard platform for this purpose. This allows for data that isn’t riddled with errors.

Personally, I would see this also being able to make things easier for people who do business overseas, whether being expats who move to or from this country or those of us who sell goods or services overseas via the Internet. This is more so as the Great Financial Crisis has caused a call for proper management of taxation across borders.

E-tax to be available for Australian taxpayers running Macintosh computers

Article

E-tax for Mac | 2013 ATO tax returns | $5.2m to put e-tax on Mac

My Comments

Previously, the Australian Tax Office had offered their E-Tax desktop tax-preparation software just for Windows PCs. This put Apple Macintosh users at a disadvantage if they wanted to use this software to prepare their tax returns, with them running Windows virtual-machine software like Parallels or the BootCamp dual-boot software for this task.

Now they have worked towards porting the current version of the E-Tax software to the MacOS X platform so a Mac user can do the tax preparation using the software as if it is part of the operating system.

But there is a general direction towards Web-based tax preparation rather than the desktop software. This is mainly to encompass other environments like desktop Linux, lightweight OS systems like ChromeBook, along with mobile / tablet setups.

This could be augmented with common file formats representing common taxation documents, mainly to allow preparation of these documents using business bookkeeping software. It may come in to its own with people who prepare their own taxes or have an accountant do this work.

At least this is a positive step to allowing us to work with accounts and taxes in an online manner no matter the kind of IT equipment we use.

An interesting treatment about the way the NBN is covered in Australia

Article (Broadcast transcript)

Media Watch: The difference between advocacy and analysis (11/03/2013) – Video and transcript through this link

My Comments

Very often, the media conversation about the National Broadband Network in Australia is so polarised.

The agenda amongst the technology community (including HomeNetworking01.info), the ABC, the Australian Labor Party, the Fairfax metropolitan press and other progressive groups is that the NBN should be primarily the fibre-to-the-premises setup. Conversely, the agenda amongst the business press, Sydney commercial talkback radio, The Australian,  the Liberal-Party / National-Party Coalition and some other conservative groups is to implement a fibre-copper setup especially in brownfield areas due to it being considered the cheaper option. Some of this talk suggests the use of coaxial-cable runs for the copper run rather than VDSL2 (existing telephone cable) or Metro Ethernet (new RJ45 cable) for these runs.

In some cases, a lot of this talk plants seeds of doubt in the uninformed about whether we need next-generation broadband service or not and this can cause people to reject this kind of service. This was something I had observed through a conversation with a friend of mine who lives in Sydney and heard a lot of this talk through the Sydney commercial talkback radio. He has asked me whether we really need the NBN or not and what costs would be borne by us when we sign up to the service. Here I raised issues like NBN being a carrier for IPTV-based pay-TV as a key needs-driver; as well as the issue of free “to-the-door” cable like with telephony for urban areas.

I have been observing the UK and France situation where there has been real Internet-service competition including some fibre-based next-generation-broadband rollouts. In the UK, there have been the likes of Gigaclear running next-generation FTTP broadband to various villages which I have covered regularly on HomeNetworking01.info. As well, I have observed France’s highly-competitive Internet services, including the use of infrastructure competition (zones dégroupée for ADSL and multifibre FTTH for next-generation broadband). Some of these deployments also have had local-government financial assistance as well as, in some cases national or EU financial assistance.

Sometimes it is hard to sort out the real information from the rhetoric and this can be of concern for the consumer or small business owner who is thinking of a future-proof Internet service for their needs/

Would the NBN necessarily bring higher costs to its end-users?

Article

Few NBN customers report higher bills after switch | The Age (Australia)

My Comments

There is a key issue being hammered out concerning the National Broadband Network, especially by the Federal Opposition and, to some extent, Sydney’s talkback radio hosts. It is where signing on to NBN ultra-fast broadband Internet service is going to lead to fixed-line Internet bills that are more expensive than with a legacy ADSL or cable service?

The article suggested that the costs would be the same or cheaper than the legacy Internet service. One situation that could cause this to happen is that a customer who moves on to National Broadband Network may use this as a chance to “right-size” their Internet-service package to their use. This can extend to the reality with most of these services that are sold by “data allowance” where people purchase more than they really use so they can create a buffer for sudden usage spikes. This also allows the customer to end up with a predictable bill that they can budget for.

Similarly, IP telephony including Skype, works as a cost-saver because you could effectively place long-distance calls for “pennies’ worth” or more likely for free, compared to paying an expensive bill for these calls. This includes the ability to have FM-radio-grade voice telephony on these connections as well as videocalls of the science-fiction calibre.

I also wouldn’t put it past the retail NBN carriers to follow France’s example and sell n-play service with broadband Internet, telephony, pay TV amongst other services on the one competitively-priced package.  But on the other hand, could we be seeing more of the “over-the-top” telephony and TV services being used with the National Broadband Network?

Sometimes we have to sort out the reality from the rhetoric concerning the next-generation broadband Internet services and pay attention to other larger countries who are operating these services already.