Tag: Brother

Product Review–Brother PJ-773 Wireless Mobile Thermal Printer

Introduction

I am reviewing the Brother PJ-773 PocketJet wireless mobile thermal printer which is a highly-compact wireless-network-capable mobile printer. It is also the first mobile printer that I have reviewed that can work with a Wi-Fi network rather than having to be connected to the host computer for it to work. There wasn’t even a need for me to install or plug in a network adaptor for this functionality to come about.

This mobile printer implements direct-thermal printing technology that was initially used by fax machines to turn out incoming faxes. But Brother has rebuilt their faith in this technology for on-the-road transactional printing by using thermal-printing paper that is better than those rolls of thermal paper used with those fax machines.

Brother PocketJet PJ-773 Wireless Mobile Thermal Printer

Print Paper Trays Connection
B/W A4 single-sheet USB 3.0
Direct Thermal A4 paper roll with roll attachment 802.11g/n Wi-Fi wireless
IPv6

Prices

Printer

The machine’s standard price: AUD$879

Optional Extras:

DC car charger (cigar lighter): AUD$49.00

DC car charger (direct wire): AUD$49.00

Carry Case and roll holder – rugged design: AUD$99.00

Rubber carry case: – rugged design: AUD$39.00

Vinyl carry pouch: AUD$19.00

Car mount with roll holder: AUD$199

Paper Guide – cut sheets: AUD$69

Paper Guide – paper rolls: AUD$69.00

Thermal paper

Standard A4 thermal paper (100 sheets): AUD$19

20-year A4 thermal paper (100 sheets): AUD$24

A4 perforated thermal roll (100 pages per roll, 6 rolls): AUD$89

A4 thermal roll (15m per roll, 6 rolls): AUD$99

The printer itself

Brother PJ-773 Wireless Mobile Thermal Printer printing

Brother PJ-773 turning out a document – the printing side is on the back of the paper

The Brother PJ-773 Pocket-Jet wireless mobile thermal printer is based on direct-thermal printing technology which was first implemented in a mobile-printing scenario by Pentax when they released the PocketJet mobile printer in the early 1990s as laptops were becoming more common. Here, this printer used the typical fax paper which was ubiquitous then as its printing medium while being a compact printing device.

But Brother had purchased Pentax’s printing assets including the PocketJet thermal-printing technology in 2008 and started to use their branding in 2009on the PJ-5 series of these printers. Then they started to apply their innovations when they manufactured the PJ-6 series of these printers.

Here, this printer is slightly wider than the narrow edge of an A4 or Letter sheet of paper but as thick as a bar of Toblerone chocolate. This means that you could easily stash it in your laptop bag without it taking up much room.

Setup

Brother PJ-773 Wireless Mobile Thermal Printer right hand side connections

USB and power sockets on the right side of the printer

The Brother PJ-773 printer is capable of operating on a lithium-ion battery pack or on an external power supply which would be the supplied AC adaptor. But you can purchase through Brother one of two DC adaptors that allow you to use it in your vehicle – one that plugs in to the vehicle’s cigar-lighter socket and one that is capable of being directly wired to the vehicle’s electrical-accessories wiring.

I have set up the Brother PJ-773 thermal mobile printer with my regular Windows computer and used software that was downloaded from Brother’s Website rather than the CD-supplied software. This software worked properly first time and found the printer over the USB connection.

Wi-Fi setup

Brother PJ-773 Wireless Mobile thermal printer printing mechanism

Very small print mechanism due to thermal printing technology

The Brother PJ-773 printer is capable of being set up to work with a Wi-Fi network. This means that it can either work as its own Wi-Fi access point or it can be part of a small Wi-Fi network or a large enterprise-grade Wi-Fi network. It also is future-proof where you can use the printer with an IPv6 network which is becoming the way to go.

You have to configure it for your network by connecting it to a regular Windows or Macintosh computer via USB and running the USB Device Settings Tool program. The only exception is if you are connecting the printer to a Wi-Fi router or access point that uses WPS “push-to-connect” setup where you hold down the Wi-Fi button on the printer for 5 seconds to instigate this setup routine at the printer.

This also applies if you wish to switch your Brother PJ-773 printer between using an existing Wi-Fi network or creating its own Wi-Fi network. Here, you have to determine whether to use “Wireless Direct” for the printer to be its own access point or “Infrastructure” for it to be a part of an existing network.

Printing

Brother PJ-773 Wireless Mobile Thermal Printer alongside Windows test printout that it printed

Slightly smaller than the A4 printed page that it turns out

The Brother PJ-773 had worked properly with Windows 10 and with Android using both the Mopria printing abilities and the Brother iPront&Scan printing app. The latter situation may not work properly if you are using the Wireless Direct printing setup because the Android iPront&Scan software is dependent on an Internet connection for rasterising the documents for printing.

If you want to see the document come out more sharply, you may have to increase the density settings in the driver or app to see something darker.

I completed a document-copy test involving a multifunction printer to see how documents would turn out when copied using one of these printers. This included whether the thermal paper used for this printer would misfeed through an automatic document feeder which is common with multifunction printers offered to the business market. The reason I performed thsi test is because one could copy or scan a “print-and-sign” document as part of their workflow, such as to scan an invoice or repair quote for tax or insurance purposes; and is being underscored by the common “print, sign, scan, email” workflow underscored with the Internet and email.

Here,  I used the previously-reviewed Brother MFC-J5720DW business multi-function inkjet printer to perform these tests and printed the document using default settings for the PJ-773 and copied it using the default settings for the MFC-J5720DW. The thermal-paper original passed through the automatic document feeder on the multifunction without any problems while I found that a standard text document could copy properly on default settings. With some documents, you may have to increase the copy density on the MFC or copier if they come out a bit pale.

Limitations and Points Of Improvement

The Brother PJ-773 Wireless Mobile Thermal Printer could benefit from improvements as far as Wi-Fi setup is concerned.

Firstly, it could benefit from a hardware switch on the printer itself that allows you to select between Infrastructure or Wireless-Direct operation so you can have it work with an existing wireless network or as its own network without having to go through the rigmarole of connecting it to a regular computer via USB and running a configuration app to perform this switchover.

As well, it could support a “wireless repeater” mode like some mobile NAS units such as the WD MyPassport Wireless mobile NAS so you can have access to an Internet-supporting Wi-Fi network and the printer’s access point network at the same time. For setup in Wireless Direct mode, the Brother PJ-773 could implement WPS-PBC “push-to-connect” as a way of establishing a connection between it and a Windows or Android client device.

Brother could improve on the Pocket Jet direct-thermal printing platform by supporting duplex printing with suitable double-sided paper. This can appeal to applications where you need to turn out a 2-page document without needing to feed through two sheets of paper.

Conclusion and Placement Notes

I find that the Brother PJ-773 Wireless Mobile Thermal Printer earns its keep with basic “on-the-road” transactional printing from both regular computers and mobile devices. This is more so if you are turning out a receipt, invoice or similar document which only covers up to two A4 or letter pages. You may have to use the paper-roll kit of you expect to torn out a document with many pages at a time.

For best results, I would recommend thay you run the printer with the image density setting on 6 or 8. Here, you can have documents that last a long time and can be copied easily on most multi-function printers without any need to configure them. You could use the premium “20-year” paper to turn out legal-requirement documents such as safety and compliance certificates associated with installation work, or for tax invoices in those jurisdictions where you have to keep tax documents for over five years.

Similarly, it may be worth bargaining in the cut-sheet paper guide if you expect to use your Brother PJ-773 to frequently print multi-page documents. Buying the ruggedised carry case with integrated roll-paper holder may make for a practical no-fuss “ready-to-print” option for your briefcase.

On the other hand, you may have to use a Canon or HP mobile inkjet printer if you are expecting to turn out many pages at a time and place emphasis on on-demand colour or greyscale printing such as printing of photos, or you value a choice of media for “on-the-road” applications.

Therefore I would consider the Brother PJ-773 Wireless Mobile Thermal Printer as a tool for tradesmen and other mobile workers to have in their mobile office.

Product Review–Brother DCP-J562DW Inkjet Multifunction Printer

Introduction

I am reviewing Brother’s DCP-J562DW network multifunction printer which is their latest in their lineup of compact entry-level multifunction printers.

This printer is the  successor to the previously-reviewed Brother DCP-J552DW printer and uses the same inks as the MFC-J5720DW and other Brother printers released this year. There is a fax-equipped variant in the form of the MFC-J680DW which can serve well as a replacement for that old thermal-transfer fax machine that you use at home.

Photo – Insert high-resolution photo of product INLINE

Brother DCP-J562DW multifunction printer positioning image

 

Print Scan Copy Paper Trays Connections
Colour Colour Colour / B/W 1 x A4
1 x 4×6” photo
USB 2.0
Piezoelectric Ink-jet Resolution ID copy
Optimised book copy
Manual Bypass 802.11g/n Wi-Fi wireless
Auto-duplex multi-purpose tray Others out of box or option
List IPv6 for all machines that can work on an IPv6 network

Prices

Printer

DCP-J562DW: AUD$129

MFC-J680DW (fax-equipped): AUD$159

Inks and Toners

Standard High-Capacity
Price Pages Price Pages
Black  AUD$33.95 300  AUD$46.45 550
Cyan  AUD$19.45 300  AUD$30.50 550
Magenta  AUD$19.45 300  AUD$30.50 550
Yellow  AUD$19.45 300  AUD$30.50 550

 

The printer itself

At first glance, the Brother DCP-J562DW appears to be a compact printer and I even found that it is slightly deeper than an A4 page positioned vertically and has a footprint that is slightly smaller than an A3 page. This would place it in a similar league to the original HP Envy printers when it comes to how much bench space it would occupy.

Connectivity

The Brother DCP-J562DW printer can connect directly to your computer via USB or to your home network via Wi-Fi wireless. Like most of Brother’s inkjet printers, the USB cable is snaked around to a port within the printer rather than an ordinary USB port on the back. I was so amazed about how reliable it is when handling the wireless connection especially if it is placed at the fringe of your home network’s Wi-Fi coverage.

Paper handling

The Brother DCP-J562DW uses the traditional paper-feed arrangement rather than the newer landscape paper feed. There is also a bypass slot for you to put gloss paper in the back of the printer but this requires you to use one sheet at a time.

It is also worth knowing that there is a mezzanine drawer in the paper cassette so you can load a small stack of 4”x6” snapshot paper or index cards. This is pitched more at householders that want to print out snapshots from their phones or digital cameras,

Walk-up functions

The control panel clicks to the chosen operating angle yet can be folded back without you needing to operate a latch to do so. This makes for a simplified operation experience that suits most users, especially older users who may find operating these latches difficult.

I have copied a few documents including some pages from books and this printer has turned them out relatively accurately. Like most scanners, it still has a problem with newsprint by causing the “other side” of the newsprint and other thin paper to come through in the copy. The lid is hinged in such a way as to allow you to copy bound documents easily without these documents slipping or the document’s binding being damaged.

It can be difficult to gain access to the “advanced copy” functions because you have to select the functions under the “Options” menu. Here, the printer could implement one-touch access to some of these functions like what is achieved with some of the models that are higher up in the range.

There is also the ability to print from or scan to a memory card courtesy of a memory-card slot located on the left of the display behind a flap.

As for online services, the Brother DCP-J562DW supports mobile and online service in a similar manner to what the rest of Brother’s network-capable printers offer. This includes print from and scan to the popular online services, Apple AirPrint, Google; and these services can allow multiple-user enrollment as I have previously mentioned with similar products

Computer functions

Normally, when I review a printer, I try to download the software from the manufacturer’s Website. This is to obtain the latest code and also to find out how well it installs if you are loading it on to a computer that isn’t equipped with an optical drive. Here, I needed to use the supplied CD because the downloadable software came through with file-inconsistency errors for the compressed “file of files”. An alternative way to go about this would be for the installation software to be kept on the printer and for users to download it via a machine-hosted Web page for network setups or a USB Mass-Storage Device for local-connection setups.

Once I had got the driver software in to my computer, the user interface was very consistent and similar with other Brother printers. The ControlCenter scan application could benefit from a few tweaks such as being able to split and merge documents and could even support “poster-style” scanning.

Print speed and quality

The Brother DCP-J562DW turns out sharp printouts as expected for a typical home inkjet printer and the printout speed is similar for that kind of product.

The photo quality is very similar to the Brother MFC-J5720DW stablemate which uses the same print engine, with the proper contrast, brightness and definition. But the colour saturation was reduced and the skin tones in the group photograph came across more natural rather than being redder. This is a situation that I still find Brother working hard at where HP, Canon and Epson are “running ahead” with printers that are pitched for “photo-grade” printing, especially when these brands use extra colours like “photo black” or “grey” along with the standard colours.

The improvements that Brother had done with keeping a stable Wi-Fi connection have allowed this printer to turn out larger print runs even though it is on the edge of a wireless home network.

Limitations and Points Of Improvement

This printer has Wi-Fi as its only connection to the network which is a trend affecting low-end personal/home multifunction printers and their network connectivity. But I would like to still see an Ethernet connection, even as a user-installable aftermarket option, or integrated HomePlug AV500 / AV2 powerline network functionality so as to cater for difficult setups.

Personally, I would like to have all the Brother inkjet printers that are based on a particular engine or design and use a particular ink-cartridge range use all of the ink cartridge sizes that are in that range. This can reduce the need for you to think of particular cartridge sizes for particular printers especially if you purchase machines using that design.

Another feature I would like to see implemented across the board would be the landscape printing because this can lead towards a highly-compact printer that turns out the documents quickly.

Similarly, Brother could take a few cues from what HP had done with the Envy printers and the high-end Photosmart printers to design equipment that excels at aesthetics especially if they want to target such equipment for use in the main household living areas like the kitchen or family room.

Conclusion and Placement Notes

I would recommend the Brother DCP-J562DW inkjet multifunction printer or the MFC-J680DW fax-equipped variant as an option to seriously consider for a light-duty home printer.

One key application I would definitely place it for is a secondary printer to keep in the kitchen, the upstairs study or the bungalow (granny flat); or a machine that you give to your oldest child when they approach their senior secondary school or college years.

Product Review–Brother PDS-6000 document scanner

I am reviewing the Brother PDS-6000 high-speed sheet-fed document scanner which is intended for use as part of workflows where many paper documents have to be scanned. This machine offers a higher throughput than the scanners integrated in most multi-function devices due to the fact that it implements a “straight-through” paper path.

There are two variants of this scanner – the Brother PDS-5000 which can scan at 60 pages per minute and the Brother PDS-6000 which can scan at 80 pages per minute. The model I am reviewing is the Brother PDS-6000.

Scanning speed Price (RRP – tax inclusive)
PDS-5000 60 pages / minute AUD$1399
PDS-6000 80 pages / minute AUD$2199

Brother PDS-6000 high-speed document scanner

The scanner itself

Brother PDS-6000 high-speed document scanner - loaded deck

Ready to scan a document

The Brother PDS-6000 connects to your computer using a USB 3.0 cable and requires you to use the CD-ROM optical disc to install its driver and utility software. I would like to see Brother provide a complete always-updated one-click-install software package on its Website especially as we are moving away from optical discs as an installation medium especially with ultraportable computers.  For people who own Brother multifunction devices, they could provide a software plug-in that works with the existing Brother Utilities and ControlCenter4 software so you can scan in to that from this machine.

I scanned an old police-statement document using DS Capture and this worked properly, turning it in to a multi-page PDF very quickly. I also scanned a snapshot photo that I took in the 1990s using this same scanner and it turned out as a very sharp JPEG and without destroying the original photo. Similarly, this scanner worked well on single-pass duplex-scanning when I scanned a memento letter for someone else.

USB 3.0 connectivity on Brother PDS-6000 document scanner

USB 3.0 connectivity on Brother PDS Series scanners

As well, I raided my wallet and scanned a payment-terminal receipt that I had in it using this scanner to see how it handles those thermal-printed till receipts associated with many a transaction. This represented the typical crumpled condition that a lot of these receipts end up in when they live in wallets or shoeboxes until it comes the time to reconcile them for tax or reimbursement purposes. Similarly, you may be tempted to run the transaction journal from your cash register or your payment terminal through this machine to save it as a PDF file.

Brother PDS-6000 document scanner control panel detail

Control panel

The Brother PDS-6000 was able to handle this job well and turned out an accurate copy of this receipt without jamming. Brother recommends you using a carrier sheet that they sell as an optional accessory if you are doing many of these receipts or other small or brittle documents at a time. It is because the scanner uses a simple straight-through paper path that doesn’t involve going around bends which primarily allows for high-speed scanning but is gentle on documents.

There is the ability to start scan jobs from the scanner’s control surface but I primarily started these jobs from the computer more as a way to configure the machine for job-specific requirements.

Easy access for maintenance or rectifying paper jams

Easy access for maintenance or rectifying paper jams

As well, the Brother PDS-6000 document scanner opens like a clamshell so you can easily rectify paper jams or perform maintenance on it. This avoids you having to grope around the inside of the machine and ruin your fingernails if the paper was jammed in it.

Limitations and Points Of Improvement

One improvement would be to supply an always-updated installation package that can be downloaded from Brother’s Website or use local storage within the machine as a more valid alternative for deploying the driver and scanning software on optical disc. The software could support tying in with the software that Brother supplies with their multifunction printers so that you don’t need to go to different programs to scan from different devices.

It could then be a chance for Brother to build out an improved document/image scanning application that allows for functions like page reordering or deletion so you can effectively edit out scanning mistakes for that document you are electronically archiving like deleting pages or manually split and combine PDFs. This application, which could come with their scanners and MFCs or be available as a separate download, can come in handy if you are scanning parts of a document from your MFC’s platen while scanning other parts from a sheet-feed scanner or your MFC’s automatic document feeder. Such an application would appeal to those who do a lot of “scan-to-PDF” work.

As well, Brother could have it feasible that this device connects directly to one of their MFCs to supplement the integrated scanner on these machines. This could allow quick “scan-to-copy” for their laser products or quick “scan-to-fax / scan-to-email” for fax-enabled products and could allow the unit to integrate with the business’s network. Even connecting this to an HL-series laser or LED printer could enable these printers to work as copiers.

A feature that these scanners could have is a “slow throughput” mode which allows you to run delicate documents through the machine without a risk of them being damaged. Here, this may work with various optimised imaging modes such as being able to scan letters written on thin paper including the “aerogramme” letters that were commonly used for sending personal correspondence by airmail.

Conclusion

I would recommend the Brother PDS family of high-speed document scanners for professionals where there is a requirement to scan many paper documents to electronic form. This is especially with tax accountants who are working for employees or small businesses and need to scan all the receipts in their client’s receipt shoeboxes.

Similarly a law firm will find this useful for handling all the paperwork associated with litigation or other legal processes so they can have their electronic copies of the documents.

Product Review–Brother PT-E550WVP handheld label writer

I am reviewing the Brother PT-E550WVP TZe-compliant handheld label writer which is pitched at electricians, AV and IT technicians and similar folk who work with different equipment.  This ranges from those who work out of the back of their trucks or vans to the maintenance and IT departments of different workplaces.

One feature that it has beyond the typical label writer is that it can work with other computer equipment via an existing Wi-Fi network segment or its own Wi-FI network. This allows for you to order labels on your smartphone or tablet and have it turn them out.

Brother PT-E550WVP handheld label writer

Price: AUD$329 Recommended Retail Price

The unit itself

Brother PT-E550WVP label writer with back removed

Where to install the battery and the label tape

The Brother PT-E550WVP label writer is a large handheld device which has a heavy-duty build and an orange-and-grey housing. It is equipped with a large dot-matrix backlit LCD display that lights up when you are actually using the device, along with a rubberised keyboard.

To load the batteries or label tapes in to this label writer, you have to remove the back cover from this unit by pressing a latch on the top edge. Here. you have clearly-identified compartments at each end of the device for the batteries of the tape.

It has what some people may describe as a “three-way” power supply arrangement where you can run it on mains power courtesy of a supplied AC adaptor/charger, a supplied rechargeable lithium-ion battery or 6 AA alkaline batteries of the Duracell kind. This means that even if you run out of power from the rechargeable battery while on the road, you can go to the convenience store and buy some batteries to complete that labelling project. Here, charging the unit’s lithium-ion battery pack is simple as plugging the unit in to mains power using the supplied AC adaptor.

Functionality

Brother PT-E550WVP label writer keyboard

Rubberised keyboard with accent selector

The Brother PT-E550WVP label writer is based on Brother’s TZe label-cassette platform which means that it can work with all of Brother’s TZe label products which suit different purposes. This includes their HSe series of heat-shrink label tubes that you use to attach to cables.

This label writer has quick access to label templates that are optimised for labelling cables, patch-bays, outlets and the like which can make it an electrician’s or maintenance engineer’s best friend.

As for on-device data entry, the large display makes it easy to see what you are typing in on the unit’s QWERTY-layout rubber-membrane keyboard. The disadvantage with this keyboard is that all the keys are “bunched-up” together rather than spaced out like a calculator’s keyboard. This can be awkward for some users, but you can at least feel which keys are which because each key on the main keyboard has a hemispheric “pimple” shape.

The label writer doesn’t feel extra top-heavy while you are entering text and it still has that comfortable hand-held feel that is expected of this class of device.

You have a dedicated accent key which can come in handy for entering the accents common in most of the Latin languages. This may also appeal to those of you who are learning foreign languages and use labels attached to items as a tool to reinforce your vocabulary. Here, you press the letter you want accented then press the accent key repeatedly until the desired accent appears. In the case of the “ß” used in the traditional German orthography, you type the S letter then press the accent key until the “ß” letter shows up.

As for the output quality, the labels come out of this machine very crisp and clear as has been expected for Brother’s thermal labellers.

You use the Menu and arrow keys to select the advanced functions like the network connectivity, cutting behaviour amongst other things. This leads me to the network connectivity which is one of its key features.

Connectivity

The Brother PT-E550WVP label writer can work as a label printer with a regular computer or a mobile device and can connect to the latter via Wi-Fi. This can be handy if you are wanting to run a batch of labels from your smartphone or tablet such as whenever you are out of the right label tape or you have left the label writer behind. Similarly, you can use this link to transfer databases or label templates created using the P-Touch software.

Brother PT-E550WVP label writer network operation menu screenshot

The user can select between direct Wi-Fi or a Wi-Fi network

This model has answered a problem that was exhibited by Brother’s PT-P750W Wi-Fi label printer where it would attempt to connect to the last Wi-Fi wireless network it used before working as a standalone Wi-Fi wireless device. Here, the user has to select whether to run the label writer as its own Wi-Fi network or have it join an existing Wi-Fi network by using the WLAN menu option on PT-E550WVP’s menu and selecting “Direct” for working as its own network and “Infrastructure” for working with an existing Wi-Fi network.

As for connecting via an existing Wi-Fi wireless network, you can connect this unit to Wi-Fi network segments that use WPS or classic WEP or WPA-Personal password setup methods. This typifies most Wi-Fi home or small-business networks but would preclude business networks that implement user-specific or device-specific authentication along with public hotspots that implement Web-based authentication.

Comments from other people

Brother PT-E550WVP label writerI showed the Brother PT-E550WVP label writer to a friend of mine who works as a maintenance electrician and let him have a play around with this device. He was impressed with this unit’s rugged design and ease of use. This was so much that he would suggest to his workplace to consider buying these labellers for the team he works with.

Limitations and Points Of Improvement

A feature that may be considered nice to have for the PT-E550WP would be to allow the label writer’s keyboard to serve as an external keyboard for a tablet or smartphone. Similarly, this labeller could benefit from an optional car adaptor so it can be charged up from the vehicle’s cigar-lighter socket when you are driving between jobs or want to conserve battery power when you work out of the back of your van.

Similarly, Brother can improve on the display’s contrast to augment its useability. Here, they could implement display technologies like EL-backlit LCD displays or monochrome OLED displays which have a similar contrast to the vacuum-fluorescent displays but don’t consume as much power as those displays.

A function that could come in handy for people who use this label writer as part of IT support would be to print out the SSID and, perhaps, the password of the current network. This may be useful for preparing a network-configuration card to give to the network’s owner or attach the SSID to the router or access point they have configured.

Conclusion – Is it a tool or a toy?

The Brother PT-E550WVP handheld label writer earns its keep for tradesmen and maintenance departments who value a highly-durable label writer and want to have the ability to link it with their portable computing equipment whether now or in the future. Personally, I would consider this label writer to be a viable tool for these kind of users rather than a toy.

Product Review–Brother MFC-J5720DW Multifunction Inkjet Printer

Introduction

I am reviewing the Brother MFC-J5720DW multifunction inkjet printer which is the second generation of Brother’s landscape-printing A4/Letter inkjet printers. It still has the compact form factor of these printers and can be set up to print on A3/Ledger paper by you either using the feed tray on the back of the printer or elongating one of the paper drawers.

IMG_2398 Brother MFC-J5720DW

Print Scan Copy Fax /
E-mail
Paper Trays Connections
Colour Colour Colour / B/W Colour 2 x A4 USB 2.0
Piezoelectric ink-jet Resolution ID copy
Optimised book copy,
App-driven cropping
Super G3 Options Ethernet,
802.11g/n Wi-Fi
Auto-duplex Single-pass duplex ADF T.37, T.38, other email-based transmission and reception Multi-purpose tray – A3 IPv6 dual-stack

Prices

Printer

The machine’s standard price: AUD$299 Recommended Retail Price

Inks and Toners

Standard High-Capacity
Price Pages Price Pages
Black AUD$40.95 550 AUD$54.95 2400
Cyan AUD$26.95 550 AUD$31.95 1200
Magenta AUD$26.95 550 AUD$31.95 1200
Yellow AUD$26.95 550 AUD$31.95 1200

 

The printer itself

A highly compact printer

A highly compact printer

The Brother MFC-J5720DW and the MFC-J5320DW come across as being a highly compact printer that doesn’t take up much desk space. This is thanks to the landscape printing inkjet mechanism which works on the long edge of the sheet of A4 or Letter paper. It also lets them print on to A3 or Ledger paper which can come in handy with signs and other similar work.

The model I am reviewing is the MFC-J5370DW which has as its extra features a single-pass double-sided scanner as well as an extra tray whereas the cheaper MFC-J5320DW omits these features.

Setup

Up-front ink cartridges

Up-front ink cartridges

The printer is capable of being connected to a Wi-Fi wireless network with WPS setup or an Ethernet network and I chose the latter more for reliability and the fact that it is better to connect printers that are normally sessile to a network via a wired connectioni.e. Cat5 Ethernet, HomePlug AV or MoCA.

The printer, like other recent Brother inkjets, requires you to lift the lid to connect it to a computer or wired network. This can be confusing but allows you to have it tightly against a wall.

Everything about this printer was simple when it came to getting it going for the first time. This included installing ink cartridges which are located up front.

Walk-up functions

Loaded view - with document in ADF and printed output.

Loaded view – with document in ADF and printed output.

The copying function comes through easily because of the use of “one-touch” access to the common copying jobs. The copies come out very sharp and clear but you may miss a few millimetres at the edge and this shows up when I was doing a test ID-copy on a hotel keycard, and this can exasperate users who put documents to the edge to make sure they square up when copying off the platen. Even a duplex copy went according to plan with both sides coming through properly and quickly. Here it achieves the speed goal by scanning to memory before printing.

USB socket and SD card slot

USB socket and SD card slot

It has the card slots so you can quickly print from camera cards or USB thumbdrives if you just want that picture or document “there and then”.

It has access to mobile printing services like Google Cloud Print and Apple AirPrint along with the ability to print from online services like Dropbox, Evernote and Facebook. This is through an interface that Brother has set up for these devices and it allows you to have multiple accounts of the same service set up.

Computer functions

The driver software installed properly as long as you specified the model that was being installed and there was the “at-a-glance” layout for driver settings. They also use the ControlCenter scanner software which could benefit from the ability to reorder pages when you are scanning multiple documents or creating a “document-of-documents” PDF file.

Brother still maintains the ability to load ink cartridges from the front of the printer like they have done with most of their inkjet printers. This makes for an easy-to-use printer. The only let-down is that they are using newer cartridges which may be disappoint people who are upgrading from previous generations of Brother inkjet printer but have extra cartridges for their older equipment..

The multipurpose tray was a bit hard to use because of the effective availability of two trays as part if this tray. This can confuse anyone who wants to use the multipurpose tray to print a few sheets of paper.

Print Speed and Quality

I had this printer turn out a large report on both sides of the paper and it didn’t falter through the print job which is an example of a typical office print job. The landscape printing was able to help with improving the printing speed.

Regular documents came out of the Brother MFC-J5720DW with the same sharpness that is expected for office documents and this didn’t matter whether the printer was working single-sided or double-sided.

It comes across with the saturation for business graphics but could do a bit better when working with plain paper. This was from what I observed with a “carols by candlelight” bulletin for the church I go to and I showed my printout of that same bulletin to my pastor who had colour printouts of it done by a local Officeworks and he reckoned that it didn’t have the same as what they provided.

I printed out some test photographs on Kodak paper and had still noticed proper contrast, brightness and definition. But it still came across with a yellow tinge which may not play well with some pictures which may impair colour fidelity. This is although there is the strong colour saturation which may be desireable to make marketing materials “pop”. In my opinion, it is getting closer to the HP OfficeJet Pro 8600 Series but doesn’t overthrow it when it comes to a business inkjet printer that has marketing-collateral printing prowess.

Compared to the previous generation of Brother landscape-printing inkjet printers, the MFC-J5720DW and its peers have made better strides in print quality for photos and other similar material.

Limitations and Points Of Improvements

There are still some improvements that Brother could apply to the MFC-J5720DW and its peers.

One would be to improve the colour fidelity so that photos don’t come out with a heavy yellow tinge but come out with a proper amount of yellow. As well, Brother could still keep up the work with optimising their colour inkjet and laser printers to turn out the quality needed for them to become the short-run printing press for small organisations.

The mechanism can be improved by the use of an output shelf that isn’t integrated in to the paper cassette. This can allow for improvements like a self-retracting output shelf or one that comes out when a print job is being turned out.

Similarly, Brother could implement in to their business inkjet printers an A4 paper cassette which has a mezzanine shelf for 4”x6” paper like photo snapshots or index cards.

As for the on-machine user interface, it doesn’t come up to the standard of the MFC-L8850CDW colour laser multifunction which has a screen that is very large and useable or the HP business inkjets with their large touchscreens. Here, Brother could improve on this with a large LCD or OLED touchscreen for their inkjet printers. For that matter, printer manufacturers could try implementing OLED display technology on their printer’s control surface in a similar manner to what is being used on a lot of Android smartphones.

Conclusion and Placement Notes

I would consider the Brother MFC-J5720 multifunction inkjet printer as a all-round office printer for a home office or other small office. It can even satisfy short-run promotional printing needs very easily like turning out proofs or small infill jobs. If you want to save money and can do without the duplex scanning or second paper tray, the MFC-J5320 can satisfy your needs.

Update – Further conversation with a fellow user

After this review was published and I had promoted the review on LinkedIn, a church pastor had let me know that he had bought this same printer for his home office before I had run this review. I had subsequent conversation with him about his experience with this machine and he has enjoyed using it and took advantage of its A3-printing ability to turn out notices for his church’s noticeboard.

He found that it is of better value to use the higher-capacity cartridges especially if you are turning out a lot of A3 material. He also reckoned that the A3-printing feature would end up suiting small community organisations who need to print up material for their noticeboards.

Product Review–Brother MFC-L8850CDW Colour Laser Multifunction Printer

Introduction

I am reviewing the Brother MFC-L8850CDW colour laser multifunction printer which is positioned as the step-up model in Brother’s full-speed colour laser multifunction printer lineup. This model is based on their HL-L8350CDW colour laser printer and is equipped with single-pass duplex scanning and a wide range of copy, fax and scan features.

Brother MFC-L8850CDW colour laser multifunction printer

Print Scan Copy Fax /
E-mail
Paper Trays Connections
Colour Colour Colour / B/W Colour 1 x A4 USB 2.0
Method
Laser xerographic
2400dpi from platen ID copy
Optimised receipt copy, enlarged text copy
Super G3 Optional high-capacity paper tray Ethernet,
802.11g/n Wi-Fi
Auto-duplex Single-pass duplex ADF T.37 Internet fax, Scan-to-email multi-purpose tray IPv6

Prices

Printer

RRP: AUD$849

Optional Extras:

High-capacity paper tray: AUD$249

Inks and Toners

Standard High-Capacity
Price Pages Price Pages
Black AUD$109 2500 AUD$123.95 4500
Cyan AUD$109 1500 AUD$179.95 3500
Magenta AUD$109 1500 AUD$179.95 3500
Yellow AUD$109 1500 AUD$179.95 3500

 

Servicing and Other Parts (Laser Printers)

Price Pages
Drum Kit AUD$267.95 25000
Belt Kit AUD$179.95 50000
Wast Toner Kit AUD$29.95 50000

The printer itself

Brother MFC-L8850CDW colour laser multifunction printer

How the printer looks when it is used for any of these tasks

The Brother MFC-L8850CDW colour laser multifunction printer is based on the single-function Brother HL-L8350CDW colour laser printer and others in the series, thus sharing the same improved colour laser-printing technology as its single-function stablemate. This has all the same abilities like the quick page-turnout and the duplex printing that this series is known for where it appears to work on both sides of two pages at one time.

Like other Brother laser printers and multifunctions, this unit has serparately-replaceable components for the print engine such as the drum unit and belt unit. This means that you can gain a longer service life out of these machines and their parts and can factor in these costs over the lifetime of the unit while not paying too much every time you need to replace the toner. One perceived disadvantage may be that you may run in to print-quality and reliability issues when you are using a drum unit or belt unit that is near the end of its useful life.

Brother MFC-L8850CDW colour laser multifunction printer LCD touchscreen

Large LCD touchscreen

One feature I admire about the Brother MFC-L8850CDW multifunction printer is that it is equipped with a large LCD touchscreen that is its “walk-up” user interface. There is also a touch-operated keypad that lights up when you have to enter numbers in to the machine like dialling a fax number or determining the number of copies you can do.

Brother MFC-L8850CDW colour laser multifunction printer user interface

LCD touchscreen and numeric keypad that shows when it is needed

People who have eyesight difficulties may benefit from this because of the large display area and avoiding unnecessary user-interface clutter which is a problem with a lot of business-focused multifunction devices that are in circulation.The only niggle that some people will find with this display is that the clock display takes a few seconds to update when you “wake up” the machine to start using it.

The automatic document feeder is a single-pass duplex type which scans both sides of a document at once for such jobs as double-sided copying. If you have to deal with bound original documents, this lid can be lifted up at the sides so that it lies flat on the original documents.

It, like most of the recent Brother business multifunction printer range, can work as a colour Super-G3 fax machine with a regular telephone connection or can work as a T.37-compliant Internet fax machine. This includes the ability to work as an “Internet-fax off-ramp” where it can receive a fax from the Internet and send it along regular telephone lines to an ordinary fax machine. This feature is pitched at users who have multiple locations separated by long distances and want to avoid huge long-distance telephony bills for sending documents by fax.

Walk-up functions – can be started from printer’s control surface

Brother MFC-L8850CDW colour laser multifunction printer user interface

Task-specific copying options

This machine’s display leads to a simplified user interface that makes it easier for people to use it even if they haven’t used this model before. This is taken from the design cues used in today’s smartphones and tablets and you have such situations as function lists that scroll sideways and one-touch access to the common tasks.

When you copy documents with the Brother MFC-L8850CDW after not using it for a while, the unit will start scanning the originals to memory while the print engine warms up to start printing. This benefits such tasks as copying many pages from bound documents or simply to have the originals returned to whoever gave them to you.

The ID-copy function is, like on most recent Brother multifunction printers, still very simple to use because you don’t have to reposition the card when you flip it to copy the other side. On the other hand, if you line up any document to the edge of the glass surface, the printer clips a few millimetres from the edge of the document which can be of concern for those documents that are “worked to the edge”.

Brother MFC-L8850CDW colour laser multifunction printer app options

Task-specific apps now available

There are a variety of apps which provide extra functionality such as copying a section of text like a newspaper article. These apps also work alongside the popular online services like Dropbox, Facebook and Evernote so you can “scan to” these services. The Brother printer also supports the ability to print from these online services and the Brother Web Connect system allows multiple users to register their own accounts for each service on the same device. Furthermore, each user can protect their presence on these accounts using a PIN number.

The Brother MFC-L8850CDW does work with Brother’s iPrint&Scan mobile-printing software and the Apple AirPrint ecosystem to allow you to print from smartphones and tablets.

Computer functions

I downloaded the driver software for the Brother MFC-L8850CDW colour laser multifunction printer and had found it quick to install but you have to make sure you install the correct driver that pertains to the correct model of printer.

There is the “print-options at a glance” layout for specifying how the print job should be printed and you bring this option up when you click on the “Preferences” or “Properties” option when you specify your print job. This includes rough-previewing of how a duplex, booklet or “tiled” print-job should look like.

The Brother-supplied “ControlCenter4” scan software could benefit from direct access from the desktop rather than via the “Brother Tools” app and could allow you to organise the order of the scanned pages rather than having to delete then re-scan pages to achieve a particular page order for that PDF.

Print Quality and Useability

Like the Brother HL-L8350CDW colour laser printer I previously reviewed, the Brother MFC-L8850CDW multifunction implements the “drawer-style” of consumable loading. This is where you pull out the drum unit as if it is a drawer to change the toner cartridges. This also extends to access to the printer’s internals when you have to deal with paper jamming or similar situations.

The Brother colour laser multifunction has a 6-second delay till the first page comes out when it hasn’t been used for a while. This is something that has to be expected of laser printers because of the way the toner is “fixed” on to the paper using hot rollers.

It was able to competently turn out a large double-sided document properly and reliably, although there it does pause for a few seconds after 30 pages. It may be to receive more data bot also to keep the machine’s running temperature in check. Like the single-function HL-L8350CDW and its stablemates, this Brother printer can effectively “work” both sides of two sheets of paper during a duplex-printing job. This only works with jobs that you submit from the computer rather than any of the “walk-up” printing jobs.

I also had to run a batch of mailing labels on this printer and had a problem with the printer jamming. The large LCD screen showed clearly where to remove any jammed paper and this process didn’t involve groping around in dark places to remove that paper. Then I re-ran the job on some newer labels and had to make sure I was specifying labels rather than plain paper when doing this kind of run.

Limitations and Points Of Improvement

The copy and scan functions could benefit from additional optimised-copy / optimised-scan modes to suit working with thin paper or with bound materials like books. As well, the “app” functionality could also benefit from functions to turn out “pre-ruled paper” like ruled notepaper, graph paper, check lists and music staves similar to what has been offered by HP and Canon for their inkjet and laser printers.’

A problem that can occur when printing a single double-sided document is where the printed document “curls up” in the output bay. This may happen when you use the printer earlier on in its service life. As well, I would also like to see the “quick duplex-printing” functionality where these Brother colour laser printers effectively work both sides of two pages improved to work with jobs you specify from the control panel or for continual printing of many pages.

As for scanning, the Brother multifunction printers could have the scan head able to scan “to the edge” of the glass when scanning documents from the glass platen rather than the automatic document feeder. This is because most of us would line up documents against the edge of the glass when scanning them to achieve a good-quality scan.

Another features that would be nice to have would be the display clock being synced to an NTP time server and supporting local time zone rules like what happens with computers or mobile devices. This can avoid the need to set the clock every time daylight-saving time changes for example as well as a desire to have an accurate clock for fax logs, etc. There could be a menu option to allow the USB port to work as a “plug-and-charge” USB port when the printer is in sleep or hibernate mode as well as supporting 1 amp or 2.1 amps power at that port, so as to allow us to charge smartphones, tablets and their accessories from the printer’s USB port at all times.

Conclusion and Placement Notes

If you are considering a heavy-duty desktop multifunction colour laser printer for that office where you expect to yield a lot of colour documents, I would give the Brother MFC-L885CDW some serious consideration. This is more so if you also expect to include the idea of scanning one or more large runs of documents to PDF and want to get both sides at once.

You could even consider teaming this printer along with one of the Brother A3 single-tray inkjet multifunction printers to set up an “all-inclusive” desktop printing / scanning setup for your small business, home office or non-profit organisation. Here, this unit could handle most regular A4-based printing jobs while you could run the inkjet unit on A3 jobs or those jobs that require special inkjet-compliant media.

Product Review–Brother PT-P750W Wireless Label Printer

Introduction

I am reviewing the Brother PT-P750W Wireless Label Printer which is the first portable label printer to be designed to work with smartphones and tablets.This is brought about using integrated Wi-Fi wireless network connectivity with Wireless-Direct (own access-point) operation along with the ability to work with a mobile-platform label printing app.

Brother P-Touch PT-P750W Wireless Label Printer

Price (Printer unit): AUD$249

The printer itself

Brother P-Touch PT-P750W wireless label printer with Samsung Android smartphone

This is what this Brother label printer is all about

The Brother PT-P750W Wireless Label Printer has “three-way” power where it can work from AC power via a supplied AC adaptor, 6 AA batteries or an optional rechargeable battery pack. If you run it on the AA batteries, you can only connect to it using the USB cable which limits its printing abilities to laptop computers or tablets running the “regular” Windows or MacOS X operating systems.

It uses the TZe series of P-Touch thermal label tapes which snap in to the Brother labeller in a manner not dissimilar to an audio cassette tape. Here, you have a wide variety of label tapes that can suit the different situations ranging from coloured labels through tamper-evident labels even to waterproof labels.

Connectivity

Label printed by Brother PT-P750W printer from Samsung smartphone

Light-switch label turned out by the above-illustrated setup

This machine can be connected directly to a regular computer via the USB cable or can be connected to regular computers or mobile computer devices via an existing Wi-Fi network segment or Wi-Fi Direct link. This includes the ability for Android phones that have an NFC connection and the Brither iPrint&Label app to “touch and go” for printing. As for the existing Wi-Fi segments, this can work with small networks that implement pre-shared key methods like WEP or WPA-PSK or can sign in to enterprise networks with a username and password. In these situations, if the network segment doesn’t implement WPS “push-to-connect” functionality, you have to use a regular computer running Brother’s “Printer Setting Tool” which you download from Brother’s Website and connect the printer to the computer via a USB cable to supply to the printer the parameters for the Wi-Fi segment you intend to have this printer work with.

Brother P-Touch PT-P750W wireless label printer - label cassette bay

Uses TZe label cassettes

This network functionality can only work if the printer is connected to AC power or the optional lithium-ion rechargeable battery pack. As well, it doesn’t implement the web-based “own-access-point” Wi-Fi setup that is common of a lot of wireless devices for integration with existing Wi-Fi segments. This may not be an issue with those of you who would keep this machine in the back of the van, ready to turn out labels as needed. If you have a device that doesn’t support NFC “touch-and-go” connectivity, you just need to turn on Wi-Fi and the printer will go in to Wi-FI Direct mode if it isn’t connected successfully to the

If you are printing from your smartphone or tablet, you would need to use the Brother iPrint&Label app to turn out the labels. This app worked well with my Samsung Android smartphone and it didn’t take long for me to link the smartphone up directly to this device and turn out a test label. It worked very well with a clean easy-to-use interface that allows you to get the job done.

Personally, I would have liked this app to support the ability for one to supply network connectivity information to the printer using that app’s interface as well as being able to print direct. Using a flashing Wi-Fi light to indicate Wireless Direct can have us think that something is going wrong even though the steady NFC light to indicate connection can lead to operator confusion. Rather, I would implement a dual-colour LED for the Wi-Fi light to indicate “infrastructure connection successful” in green and “Wireless Direct connection successful” in red or yellow. As well, have the light flash during connection establishment.

Label Quality

The labels have come out of the Brother PT-P750W labeller very crisply and clearly even when I have used the iPrint&Label app.  The app even implemented “right-sized” labelling to fit multiple-line text on the same piece of tape.

Usage Notes

Brother P-Touch PT-P750W Wireless label printerI used this device at the church I attend to help one of the men who is a licensed electrician and does the AV and electrical work for that congregation to turn out a label for the external-lighting switch. Here, I found that the Brother PT-P750W “tries” for my home network and doesn’t immediately fall over to Wireless Direct behaviour every time it is powered up. Personally, I would like to have a switch on the unit that enforces Wireless-Direct as an operation mode there and then, in a similar way to some of the Pioneer wireless speakers that have a switch on the unit to enforce this mode, and this mode is highlighted by the Wi-Fi light changing to a different colour to indicate “independent” wireless-network operation.

The man’s wife was intrigued by the way the Brother PT-P750W operates with a smartphone like his iPhone so as to make better use of that phone through the day. I had explained to the man how the device worked where he used his iPhone or iPad to label switches and outlets and he was even approaching me regarding how much it cost.

Limitations and Points Of Improvement

An accessory that may be nice to have and may gain traction with this device’s target market would be a DC power adaptor. This would plug in to a vehicle’s cigar-lighter socket to allow this unit to be powered or charged from the vehicle’s 12-volt circuitry. Here it would earn its keep with those of us who work out of the back of a van by allowing us to charge the Brother label printer’s rechargeable battery while we are driving between jobs or locations, or have the unit working with the full wireless abilities and printing from our smartphones when we are preparing labels in the back of the van but without needing to have the optional rechargeable battery or compromising the battery’s runtime.

Another accessory that Brother could supply, whether “in the box” or as an optional extra, is a matching fitted carry-bag or road-case for this printer where the printer, its AC adaptor, a USB cable and a few label cassettes can be kept safely while it is taken “on the road”. Here, it also provides a single known place for the machine and these accessories so you don’t lose anything easily as you take it between locations.

As I have said before. the Brother software could support the ability to use one of their labellers to create a calibrated measuring tape. This could come in handy when you want to make a surface become a reference for measuring an item’s length or height.

Conclusion

I would pitch the Brother PT-P750W at electricians and other tradesmen along with maintenance departments who place value on using a smartphone or tablet to turn out labels as part of the job. The fact that it can work as its own Wi-Fi wireless segment as well as working with an existing Wi-Fi wireless network increases its portability even more because you don’t have to pair your mobile device or this printer with an existing Wi-Fi wireless network.

For that matter, I would see this machine as a viable tool rather than a toy. If you are intending to use the Brother PT-P750W Wireless Label Printer “on the road”, I would recommend that you purchase the rechargeable battery pack and have this set up for Wireless Direct exclusively for a truly portable setup with your mobile device.

Product Review–Brother HL-L8350CDW colour laser printer

Introduction

I am reviewing the Brother HL-L8350CDW colour laser printer which is similar in capability to the HL-4150CDN and HL-4570CDW colour laser printers. This is the kind of printer one would consider as being useful for high-throughput printing of presentations and marketing collateral for a small business i.e. the organisational “short-run” printing press. The classic example of this would be a real-estate agent or auctioneer who has to turn out flyers that describe the property or goods that are for sale to hand to prospective purchasers when the property or auction lot is available for inspection. Or a church or funeral home could use these printers to bring colour in to those “order-of-service” cards or other similar short-run printing jobs.

There is a cheaper variant of this printer, known as the Brother HL-L8250CDN. This has a slower output speed and only has Ethernet as its network connection but is fast enough for most colour printing applications.

Brother HL-L8350CDW colour laser printer

Print Paper Trays Connections
Colour / B/W 1 x A4 USB 2.0
Laser xerographic Optional high-capacity A4 tray Ethernet,
802.11g/n Wi-Fi,
Wi-Fi Direct
Auto-duplex multi-purpose tray IPv6

Prices

Printer

Recommended Retail Price:

HL-L8250CDN: AUD$399

HL-L8350CDW: AUD$499

Optional Extras:

High-capacity paper tray: AUD$249

Inks and Toners

Standard High-Capacity
Price Pages Price Pages
Black AUD$109 2500 AUD$123.95 4500
Cyan AUD$109 1500 AUD$179.95 3500
Magenta AUD$109 1500 AUD$179.95 3500
Yellow AUD$109 1500 AUD$179.95 3500

 

Servicing and Other Parts (Laser Printers)

Price Pages
Drum Unit AUD$267.45 25000
Belt Unit AUD$179.95 50000
Waste Toner Unit AUD$29.95 50000

The printer itself

Setup

The Brother HL-L8350CDW printer is apparently easy to set up or prepare for transport compared to previous-generation Brother colour laser printers. Here, there isn’t a need to remove catches and other pieces to prepare the HL-J8350CDW for use. There isn’t also a need to prepare the printer’s print engine for transport such as installing special fittings if the machine needs to be transported.

Brother HL-L8350CDW colour laser printer toner cartridges and drum unit

Toner cartridges and drum unit as a drawer

Like the Brother HL-4150CDN, the HL-L8350CDW has the drum unit working effectively as a “drawer” when you have to change toners, which would make this process a lot more easier. As well, like all of the Brother printers or multi-function units that implement laser or LED xerographic technology, these use a print engine with running parts like the imaging drum and/or transfer belt that the user can separately replace, along with the option to purchase toner cartridges that have a higher yield. These features allow for the printers to be effectively cheap to keep going.

It is capable of being setup for an Ethernet of Wi-Fi wireless network or even supporting Wi-Fi Direct so you can print directly from your mobile device without the need for the printer to be connected to a network. But the Wi-FI Direct function cannot be operated at the same time as the printer being connected to your network.

There is the ability to set these printers up for advanced print jobs such as working with envelopes or thicker media. This is through a drop-down “manual-bypass” tray that accommodates up to 50 sheets of the media along with the back of the printer being able to be dropped down for “straight-path” printing of envelopes. This ability places the Brother HL-L8350CDW and its peers along with the higher-capacity monochrome laser printers at an advantage compared with cheaper Brother printers for working wiht special media.

Walk-up functions

Brother HL-L8350CDW colour laser printer USB walk-up socket

USB socket for plugging in USB flash drives

You can print PDF or similar files from a USB memory stick by plugging it in to a USB port on the front of the unit. One disadvantage here is that it is slower to turn out a 2-sided PDF print job which may come as a limitation when you want to turn out that flyer where the artwork is on a memory stick.

It is also worth knowing that the USB port can serve as a “walk-up” charging port for your smartphone or similar devices. The manual doesn’t seem to support this but I haven’t had error messages thrown up as a result of my charging of gadgets this way. This function even operates when the printer is in the “Sleep” mode or in active use. It doesn’t work this way in the “Deep Sleep” mode.

Computer functions

Brother HL-L8350CDW colour laser pritner control panel

Control panel

An issue with a lot of Brother printers is that they make one driver package for each model even though most or all models of a series have common abilities and features.  This can cause problems with installation especially over the network. Other than that, the software installation worked smoothly.

For printing, it took only a few seconds for the printer to “wake up” and turn out the first page of a job once you submitted it. This was from its “sleep” state. As for heat build-up, there wasn’t much of that during a small print run but it starts to occur through larger print runs say, for example, after 20 double-side pages are turned out. As well, the noise level is similar to what is expected for most laser printers and photocopiers.

The on-machine user interface is similar to the HL4150CDN’s user interface, which has the small LCD display and four-way arrow keys. This doesn’t have the ability to show up how much toner is currently available or provide an easy-to-implement “confidential-print” or “walk-up” printing function.

Print speed and quality

Brother HL-L8350CDW colour laser printer special-media tray

Multi-page special-media tray

The text and graphics documents came out of the Brother HL-L8350CDW very sharply and clearly. This was exemplified with a personal “desktop-publishing” job that I had run as well as other print jobs that I had done with this machine.

The automatic duplex functionality came across as being very quick for jobs that were sent from the host computer. It was something that was very similar to what had happened with the Brother HL-4150CDN where it apparently worked both sides of two pages at the same time. This didn’t cause problems with registration shift, which could make it work well for turning out bookmarks and similar documents or proofing documents that are to be printed on card-stock by a print shop.

As for photos, these came through sharp and vibrant, which is above average for a colour laser printer. Here, I was able to see bright reds in the test images which also came through very brightly and with good contrast. This would increase the Brother HL-L8350CDW’s appeal to people like estate agents who need to turn out a run of flyers to have on hand during an “open-for-inspection” visit.

Build quality and serviceability

The Brother HL-L8350CDW is built very well and, as I have mentioned before, hasn’t had issues with heat buildup or excessive noise. This has been through use of proper cool-down procedures. As well, all the doors and drawers snapped shut properly and didn’t come across as being flimsy.

For serviceability, the rear door exposes most of the output print path so you can remove jammed pages easily. The fact that the drum unit is separately replaceable makes it easier to reach inside the unit if you had to deal with paper jams inside the unit. This makes the job of rectifying most printer paper-transport problems less of a chore.

Limitations and Points Of Improvement

The Brother HL-L8350CDW could show the amount of toner available in the unit on the LCD display so you don’t have to operate a computer to know when it’s time to put a replacement toner cartridge on the shopping list. This could simply be shown as a bar graph and not only when the supply is critically low.

The USB device port on these machines could be implemented for more than just walk-up printing from USB flash drives. For example, this port could support PictBridge printing from digital cameras so you could obtain a quick printout of a digital photo you took with your camera. As well, it could use the USB Human Interface Device class to work with an external numeric keypad for applications such as Secure Print or whenever you are setting it up with a wireless network. It then avoids the need to “pick and choose” numbers for code entry.

A nice-to-have feature that the machine’s owner could separately enable would be a “plug-and-charge” function that is available at all times the printer is plugged in to AC power rather than when it is active or in “sleep” mode. Here, this means that the USB port could provide 1 amp or 2.1 amps of power available irrespective of sleep-mode status so you can charge up a smartphone, tablet or similar gadget from the printer’s USB port. It is one of those features that is becoming more important as the USB port is seen as a universal power outlet for personal gadgets.

Brother could improve on the automatic duplexer in these printers to improve its throughput so that the “sheet output” approaches that of half of the machine’s rated single-sided throughput. This is although these machines do excel on that feature by effectively “working” two sheets at once. It would then raise the bar with those of us who are using this feature as part of our desktop-publishing needs. Similarly, these laser-printer automatic duplexers could be worked further to handle A5 and similar small sizes of paper for those of us who expect them to work as “short-run” printing presses.

As for replaceable parts, Brother could offer for these colour laser printers a “heavy-duty” replacement-parts kit with a drum unit and belt unit that are optimised to handle longer more-intense print runs as an option. This could appeal to small businesses and non-profit organisations who are more likely to run these machines constantly as the organisational short-run printing press.

Conclusion and Placement Notes

I would recommend the Brother HL-L8350CDW as a cost-effective high-volume colour laser printer for those of us who turn out a lot of colour business or presentation documents and place value on the laser xerographic print method for this application. Those of us who are on a budget could opt for the HL-L8250CDN which has a slower throughput and just uses Ethernet network connectivity.

As well, I would run these printers with the TN-346 series of toner cartridges when you are expecting to push them hard on a lot of promotional printout work. Most users can run them with the TN-341 cartridges when on a budget or even use a TN-346K black cartridge along with the TN-341 colour cartridges as a way of stretching your dollar further.

Product Review–Brother MFC-J6720DW A3 colour inkjet multifunction printer

Introduction

I am reviewing the Brother MFC-6720DW A3 colour inkjet multifunction printer which is the latest in Brother’s A3-capable multifunction inkjet printers

The model I am reviewing is the second-tier model in Brother’s new A3 multifunction range with the Brother MFC-J6520DW economy model having only one paper tray and the top-shelf Brother MFC-J6920DW having single-pass duplex scanning and NFC / Wi-Fi Direct mobile connectivity

Brother MFC-J6720DW A3 inkjet multifunction printer

Print Scan Copy Fax /
E-mail
Paper Trays Connections
Colour Colour A3 Colour Colour 2 x A3 USB 2.0
Piezoelectric Ink-jet 2400 dpi ID copy,
Book-optimised copy
Super G3 Ethernet, 802.11g/n Wi-Fi
Auto-duplex A3-capable ADF T.37 Internet faxing multi-purpose tray IPv6 dual-stack

Prices

Printer

Brother MFC-J6520DW: AUD$279 (Single paper tray)

Brother MFC-J6720DW: AUD$299 (Two paper trays)

Brother MFC-J6920DW: AUD$429 (Two paper trays, single-pass duplex scan, NFC support)

Inks and Toners

Standard High-Capacity Extra High Capacity
Price Pages Price Pages Price
Black AUD$43.79 600 AUD$54.95 2400
Cyan AUD$28.16 600 AUD$31.95 1200
Magenta AUD$28.16 600 AUD$31.95 1200
Yellow AUD$28.16 600 AUD$31.95 1200

It is also worth noting that the Brother LC-133 series ink cartridges, which are standard-capacity cartridges for these printers are compatible with most of Brother’s newly-released consumer and small-business inkjet printer range whether as standard cartridges for some models or high-capacity for others. This may allow you to buy and run different Brother inkjet printers from that range yet be able to buy the same lot of cartridges to replenish them which can be a bonus if your supplier does sell them in quantity at a cost-effective price.

The printer itself

Setup

Brother MFC-J6720DW A3 multifunction inkjet printer

Brother MFC-J6720DW loaded with documents

Like most of the recent Brother multifunction printers, the trend is to place the network and USB computer-connectivity sockets within the machine and have the machine open up in a clamshell manner to expose these sockets. But Brother also moved the telephony connections used for regular telephony-based faxing to this same area. This can confuse some users who are installing the printer for the first time or moving the printer to a newer location.

Other than that, this printer worked well when it came to setting it up. But Brother still needs to work on the computer software so it doesn’t time out and throw an error message if it can’t find the printer quickly enough or prefer to use the operating system to discover the hardware.

This printer, like the other Brother A3-capable inkjet multifunction printers uses a paper tray that extends to a large size for A3 or collapses for A4 and smaller paper. As well, you load the ink cartridges in a compartment that is at the front of the machine, moving away from the need to lift heavy lids to replace them. Personally, I would like the printer to identify if multiple new cartridges are being replaced at a time which can come in handy if you were doing a few large printing projects and you needed to replace a lot of cartridges.

Walk-up functions – can be started from printer’s control surface

I have done quite a few copying jobs such as some family trees for someone who lives with me and this has yielded high-quality copies although it doesn’t print to the absolute edge and can clip the original at the edge. As well, it “copies to memory” so that you can remove the original document before the copies are printed which can come in handy with multiple-copy copy jobs. Even the ID copy function worked properly with you having to keep the card in the same corner when you turn it over.

Like with most of the recent Brother printers, there could be an option for the printer to keep the same settings rather than timeout to default settings. This would make things easier if you were doing larger copy, scan or fax jobs where you have to spend some time organising the original documents to be worked with. Luckily there is the ability to “preset” common setups as shortcuts which can make this workflow quicker and easier.

For that matter, when you copy, fax or scan from the glass platen rather than the automatic document feeder, you have to position the original lengthways. This confused me initially due to using the Brother MFC-J4710DW which was the first to use landscape printing and required the original in “portrait” mode.

The fax functionality works both with the regular telephone, offering Super G3 with a best case of colour A3 or T.37 store-and-forward with monochrome A4 faxing. If the standard was extended, it could support JPEG colour faxing. The T.37 store-and-forward faxing function is available with a free firmware update from Brother’s Web site.

Like other recent Brother inkjet printers, these printers implement the Web Connect functionality which allows them to be used with a lot of hosted services like Dropbox and Facebook. This comes in to its own with the “download-to-print” functionality for photos or PDFs that these services can offer.

Computer functions

The software that Brother supplies with this printer and most of the other printers gives up too easily when it is searching for the device. It could use the host operating system’s hardware-discovery methods to find the printer.

As for printing, it can turn out most jobs quickly but you would have to set the print driver to the “best quality” if you want to turn out “presentation-grade” colour work.

The A3 functionality comes a long way for larger graphics work including most signage but use the “Booklet” printing with A3 and you turn out a double-sided four-page A4 booklet which could save you money or give you a desktop-publishing bonus.

For operation speed, it turns out most most business documents very quickly but takes a slightly longer time to turn out “best-quality” work. Even turning out the A4 booklet on A3 paper came out properly and quickly.

I have printed some test photos and noticed that this printer does work heavier on the yellow and turn out a darker image. There is still a bit of a redder flesh-tone in people’s faces and this may have an impact with turning out best-quality brochures. For a small-business inkjet printer, these don’t beat the previously-reviewed HP OfficeJet 8600a as a high-quality photo/brochure printer.

Limitations And Points Of Improvement

One area I would like to see improvement take place is with the software where the onus for discovering the printer is placed on Windows rather than the printer’s software.

These Brother printers like the MFC-J6720Dw could implement a straight-through paper path for their automatic document feeders, especially with machines that have the single-pass duplex scanner. This makes them easier to trust with documents that are on fragile paper. Similarly, they could benefit from increased flash memory or a dedicated SDXC card slot for “fax vault” functionality, caching of print queues and similar functionality.

Also a midrange Brother A3 multifunction printer could still implement A4 duplex scanning with A3 one-side scanning as has been achieved with the prior generation of Brother A3 multifunction printers such as tbe Brother MFC-J6910DW that I previously reviewed. This is while a premium model could still support the full-duplex operation for all paper sizes.

Similarly Brother could work on these printers and the rest of their business inkjet printer range to make them answer HP’s OfficeJet Pro 8600 multifunction printer when it comes to printing brochures, flyers and similar marketing collateral. They could achieve this by making the colours more vibrant in most printing modes especially with coated or gloss / matt paper and being able to handle multiple sheets of special-media paper whether in the manual-bypass tray or the paper drawer.

This is due to inkjet printing being material-flexible due to the absence of heat in the printing process. It would be highly relevant with the Brother A3 inkjet printer range because of that paper size appealing to noticeboard or shop-window use or to creation of A4 booklets when the printer is set up to print in “Booklet” mode on A3 paper.

Another way that Brother could “cut in” with their A3 printers woudl be to provide an A3 single-function printer that can answer a lot of the “wide-carriage” A3 inkjet printers offered by Canon and HP or a DCP-series A3 multifunction printer without fax abilities to come in to its own as a cost-effective A3 multifunction when A3 faxing is not on the agenda.

Conclusion and Placement Notes

Any of us who handle large documents regularly would find this latest range of Brother’s A3-capable multifunction printers earning their keep. For most of use, the Brother MFC-J6720DW would come in handy especially if we are also using it as the main printer. The MFC-J6520DW costs $20 cheaper but I would consider it a false economy due to having to switch paper when you want to print on a different paper size. The MFC-J6920DW, which costs significantly more, is for those of us who copy or scan a lot of double-sided documents or want the ability to work with Android-based mobile devices in a standalone manner.

You could easily partner one of these printers with Brother’s HL-4150CDN or HL-4570CDW colour laser printers or the cheaper HL-3150CDN or HL-3170CDW for a high-performance colour desktop-publishing setup for your small business or other organisation. This is where you can use the laser printer with laser-capable media for high print runs while you use these inkjet printers for smaller print runs, large A3 documents, double-sided single-sheet A5 flyers or A4 multi-page booklets on A3 paper and similar work.

Product Review–Brother DCP-J552DW multifunction inkjet printer

Introduction

I am reviewing the Brother DCP-J552DW multifunction inkjet printer which is part of Brother’s newer budget-focused series of home / SOHO-positioned multifunction printers and “fax-machine replacements”

Most of the printers in this series have auto-duplex printing and Wi-Fi wireless connectivity . The top-most models in this series offer an automatic-document feeder and, in some cases, Ethernet connectivity while the flagship fax-equipped model can support NFC-based printing for your Android-based mobile devices.

Brother DCP-J552DW multifunction printer

Print Scan Copy Paper Trays Connections
Colour Colour Colour / B/W 1 x A4, 1 x 4×6 photo USB 2.0
Piezoelectric
Ink-jet
600dpi ID copy
Optimised book copy, other special copy features
multi-purpose tray 802.11g/n Wi-Fi wireless
Auto-duplex

Prices

Printer

The machine’s standard price AUD$129

Inks and Toners

Standard High-Capacity
Price Pages Price Pages
Black AUD$29.95 300 AUD$42.79 600
Cyan AUD$16.95 300 AUD$28.16 600
Magenta AUD$16.95 16300 AUD$28.16 600
Yellow AUD$16.95 300 AUD$28.16 600

Officeworks does sell a pack which has each of the colours as a high-capacity cartridge for AUD$78.31.along with a pack that has all of the cartridges plus a supply of “snapshot” paper for AUD$126.

The printer itself

Initial setup and functionality notes

Like most of the Brother inkjet printers, the DCP-J552DW is easy to set up. You may find this confusing at first when you receive a brand-new machine that your starter supply of ink cartridges are taped in a bag above the paper tray and effectively in the printerrather than strewn in the box.

Brother DCP-J552DW multifunction printer ink cartridges

Ink cartridges loaded in the front

These inks are able to be installed quickly through the use of a front-loading compartment. But it takes five to ten minutes for the Brother printer to effectively get itself ready when have just installed the ink cartridges and is due to the nature of the piezoelectric inkjet system.

Like the Brother DCP-J925DW, this printer uses an A4 paper tray which also has a mezzanine tray for loading a small supply of “snapshot-size” inkjet paper for printing out copies of your digital photos.

As for integration with the network, you are able to use the printer’s touchscreen to enter your network’s parameters or start a WPS setup routine. Like an incresing number of network-capable consumer multifunction printers, the Brother DCP-J552DW uses Wi-Fi wireless connectivity only.

Walk-up functions – can be started from printer’s control surface

There is the usual collection of “walk-up” functions available on this printer and, for that matter, this printer does them the right way. Herem the user interface is through a touchscreen which offers a highly-flexible level of functionality. There is even the ability to set up “preset tasks” for common scanning and copying scenarios such as double-sided copy or ID copy.

For copying, there is a lid that you can pull up by its sides in order to improve the quality of copies made from bound materials. Very often, this is a job that is often performed to make recipes, music pieces and similar work available in a portable manner or to avoid losing or damaging the cookbook or music book when you are using it.

Businesses also appreciate the ability to use ID copy which works well without needing to reposition the card in another location on the glass platen. It could work best if you had the card in a vertical position on the glass rather than the horizontal position.

Printing from Web services

Like the previously reviewed Brother MFC-J410DW landscape-printing multifunction printer, this unit supports the ability to print from Web services. Here, you use the Brother Web Connect page to link your printer with Dropbox, Facebook and co to print resources on these sites. This is actually the formation of Brother establishing a Web app platform with scan-to-email and outline copy / scan functionality.

In my opinion, who knows whether Brother will link all of their device classes i.e. these printers, the label printers and their craft equipment especially the high-end embroidery machines with this app platform.

Computer functions

The driver’s setup routine for the Brother DCP-J552DW leaves a lot to be desired because it doesn’t automatically detect the printer quickly. Here it required me to enter in the printer’s IP address or Node name, these details which I was able to find on the printer’s control panel display under Settings – Wi-Fi. Other than that, the driver and other software worked properly when I had it in place.

The supplied software does appear easy to use in a similar vein to what is typically offiered with this class of printer. There is even a “pop-up” help function so you can seek further help with the printer. Of course, this software doesn’t place unneccessary visual or performance load on the computer by running unnecessary print monitors.

Print quality

The Brother DCP-J552DW printer turned out the print jobs pretty slowly and dwelled for a few seconds after slightly retracting the paper when printing both sides of a document in a similar vein to previous Canon printers that I have reviewed.

I have run a test concerning the printer’s auto-duplex abilities and there is no unwanted shift going on with the paper when it is printing on both sides. This makes it work well for turning out luggage tags and other documents that implement odd page sizes. As well, it covered the whole sheet of paper when printing a document on both sides.

For document printing, the Brother DCP-J552DW works well, yielding sharp text but doesn’t yield the strong sharp colours. But phtot printing tends to come up with reduced contrast and definition along with less of the colour saturation compared to some of the other consumer multifunctions that I have tested. It is more like a lower-tier office multifunction printer.

I have done a few scanning jobs using the Brother DCP-J552DW and have noticed these observations. Firstly, if you are scanning a document, the on-device user interface allows for multi-page PDF scans by asking the user if they want to scan another page after the printer has scanned the current page. If they touch “Yes” on the screen, the printer will prompt them to load the next page and start scanning. For accuracy, the printer performed as expected for an average multifunction device for both the photos and the business documents.

Limitations and Points Of Improvement

For connectivity, I would like to see Brother implement HomePlug AV2 in their SOHO printers as an alternative network technology, or resist the temptation to eschew the Ethernet socket on these printers because Wi-Fi wireless networking doesn’t always work out due to the nature of the radio technology. Similarly, Brother could move towards support for 5GHz Wi-Fi technology as this band opens up as an uncluttered home-network Wi-Fi band.

Like with most of the multifunction printers, I would like to see these printers have increased onboard memory to cache print jobs to avoid waiting on host computers or networks for the data. This can allow for quicker printing and support heavy print runs more easily.

To improve on useability, the Brother DCP-J552DW and its peers could benefit from contrasted page marking on the edge of the scanning platen, especially the “reference corner” of the platen. This is so you can easily know where to position documents for scanning.

Conclusion and Placement Notes

I am finding that the Brother DCP-J552DW and the MFC-J470DW fax-capable peer fit in well as a budget or entry-level printer that could fit in well in the home as a cost-effective solution for a common printer for that household. This is although I am seeing this machines trying to snap at the heels of HP’s Photosmart series of multifunction printers like the Photosmart 5520 with the 4-cartridge print mechanisms.

Here, it would perform well as a regular document machine rather than a photo-printing machine and, due to the use of individual ink cartridges for each colour, could be the cost-effective printer that you can still afford to run.

.It would be better value to run this printer primarily on the Brother LC-133 series of high-capacity cartridges to gain better value out of it. Even buying a multi-pack may also come across as being worth it so you keep an extra cartridge on hand for each colour to avoid problems that can easily happen with piezoelectric inkjet printing mechanisms.