Tag: competitive software market

Legal attempts to pry open app stores have come to fruition

Articles

Google Play Android app store

There is action taking place that is prying open the app-store marketplace for mobile platform devices

Spotify and Google Give You Choice in Paying Them (droid-life.com)

Apple will allow third-party app stores, because the EU mandates it | Mashable

Apple is reportedly preparing to allow third-party app stores on iOS | Engadget

Previous Coverage on HomeNetworking01.info

USA to pry open mobile-app-store market

My Comments

Thanks to the “Fortnite” saga where Google and Apple were accused of slugging Epic Games with commissions for selling in-app commodities via their mobile-platform app stores, there has been a shake-up regarding how these app stores are run.

This has also been intensified with various jurisdictions instigating work on or passing legislation and regulation regarding a competitive market for online app stores. One of these is the European Union with the Digital Markets Act which targets large online services that have a gatekeeper role, along with the USA with its Open App Markets Act which targets app stores appearing on mobile and desktop computing platforms and other devices like games consoles or smart TVs.

The Europeans see their effort not just to pry open app stores but also search engines, social networks, video-sharing sites, digital ad platforms, public cloud platforms, even so-called intermediary services like AirBnB, Uber, Uber Eats and Booking.com. There are similar efforts also taking place within UK and Australia with this effort resulting in codes of practice being established for online services.

What has happened so far

Google has taken steps to enable user-choice billing for in-app purchases normally made through their Play Store.

Firstly, they allowed people who use Bumble online-dating apps to subscribe directly with Bumble or via the app store. Now they have enabled Spotify subscribers to pay for their subscription either through the Play Store or direct with Spotify. Of course, some online services like Netflix and Britbox allow for direct payment for their subscriptions by requiring you to manage your account through the service provider’s Website.

But Google will implement this feature at the checkout point in your purchase by allowing you to select payment via Google Play or directly with the software developer. When you pay directly, you will see the online service payment user-experience provided by the developer including the ability to redeem their service’s gift vouchers, pay using PayPal or pay using a payment card platform they have business relations with. Or you pay using Google Play Store’s payment user interface that you would be familiar with.

When your payment-card statement arrives, you will see a reference to Google if you paid for the online commodity through them or a reference to the software developer / online service if you paid directly.

Paying directly would mean that software developer or online service gets your money without having to pay a “cut” to Google for accepting payment via the Google Play Store. As well, the software developer or online service is at liberty to sign up with other payment means like PayPal, other credit cards like AMEX or Discover / Diners Club, or national account-linked payment platforms like EFTPOS, Carte Bleue or EC-Karte. There is also the ability for them to offer gift vouchers that go towards their offerings.

Another benefit that will come about if you pay for a subscription directly is that if you change to a different mobile platform, your subscription is kept alive rather than you having to reinstigate your subscription with the new platform’s app store and payment mechanism.

It also positions the Google Play Store’s online payment arrangement in competition with the software developer or online service thus improving the terms of business for accepting payment from customers. An example of this is both service providers providing a link with payment-anchored loyalty programs as a way to incentivise customers towards payment through their platforms.

Another direction being taken towards prying open the app stores is Apple baking  support for third-party app stores into iOS 17 which is the next major feature release of iOS. This is in addition to offering newer versions of the iPhone with USB-C ports rather than MFi Lightning ports for external connectivity. Here, this is due to intense European pressure to open themselves up to open markets by the European Union. But the support for third-party app stores would also come down to the Open App Markets Act that is being pushed through the US Congress.

Issues to be resolved

One issue that will have to be resolved is how the average smartphone or tablet user can install a competing app store to their device.

This is more about where a smartphone manufacturer or mobile operating system developer can get away with burying this option behind a “developer mode” or “advanced-user mode”. Or it could be about onerous requirements placed on software developers by mobile platforms when it comes to creating or publishing their software such as access to application-programming interfaces or software development kits.

The app stores will also have to be about selling good-quality compelling software and games. This is so they don’t end up as the equivalent of bulletin boards, download sites and optical discs attached to computer magazines where these resources were full of poor-quality software, known as “shovelware”.

Then there is the appeal of competing app stores to consumers and software developers. Personally I see these stores have initial appeal in the gaming sector with the likes of Steam or GOG existing on mobile platforms. Also I would see some software developers operate their own app stores as a way to maintain end-to-end control of their apps.

Conclusion

There are steps being taken by Google and Apple to liberate their mobile-platform software ecosystem even though it is under pressure from competition authorities in significant jurisdictions.

USA to pry open mobile-app-store market

Article

Google Play Android app store

Legislation or regulation to come about to open up the app-store market on mobile devices to competing providers

How the Open App Markets Act wants to remake app stores – The Verge

What the Open App Markets Act means for future of Big Tech (fastcompany.com)

From the horse’s mouth

US Congress

Open App Markets Act (Follow this law through Congress)

My Comments

At the moment, if you want to add functionality to your smartphone or tablet, you have to use the Apple App Store or the Google Play Store to download the necessary apps. Some Android phone manufacturers like Samsung and Amazon run their own app stores with the former operating theirs alongside Google’s app store and the latter in lieu of that app store.

This process also affects post-download transactions like purchasing the software after a trial, subscribing to the services associated with the software or buying microcurrency for a game using real money. With services like Netflix or Spotify or mobile ports of some desktop software, you use the service’s desktop user interface to sign up and pay for subscriptions then you log in to the user account you created for that service using the mobile app to benefit from what you paid for.

The same approach is being used for the ChromeOS platform and Microsoft and Apple want to push this on to their Windows and MacOS desktop computing platforms. This is more so with Microsoft and the ARM-powered Windows laptops or offering lightweight “S” variants of Windows for cheaper computers. It is also implemented with games consoles, connected-TV/set-top-box platforms, printers, network-attached storage devices, routers, connected vehicles and the smart home as a way to add functionality to these platforms.

This may even apply to app stores on regular computers like the Windows Store

Here, some of the companies in Big Tech want to provide that same kind of walled garden that is expected with games consoles for other computing devices as a way of providing some perceived “simplicity” and security for these devices.

Concern has been raised about this approach due to frustrating competition for apps on these platforms. It includes a monopsony approach where software developers are disadvantaged due to the app store charging commissions on software-related transactions or exacting onerous terms and conditions on software developers who want to have their apps available on the popular mobile platforms.

This is an issue that has been brought about by the Fortnite saga where Apple frustrated Epic’s wishes to sell microtransactions, subscriptions or similar services for Fortnite independently of Apple even for iOS ports of that game. There is similar activity going on in the European Union with the Digital Markets Act to push for competition in the mobile-computing-device realm while the authorities in charge of market competition in the UK and Australia are examining this issue.

What is the Open App Markets Act about?

What the Open App Markets Act means is that competing app markets can exist on mobile and similar-use platforms like iOS and Android. It also requires that these platforms have a requirement to allow users to sideload apps to their devices and the platform can’t default to its own app stores.

Sideloading is primarily transferring software from a regular computer or external / network file storage to the mobile or other device in order for it to run on that device. This is similar to the way we have installed software on our Windows, Macintosh or Linux computers for a long time. Here, we have inserted a floppy disk or CD-ROM in to a computer and ran an installation from that storage medium to have the software on the computer. Or we downloaded the software from the developer’s Website or a download site to our computer’s hard disk and ran the installation program associated with that software to install it.

It could also extend to software developers making the software available to download or purchase from their own Web presences, including processing any post-download payment transactions there. This means that the software developer gains effective control over their software through its lifecycle.

If software developers wish to implement post-download transactions for their software such as converting a trial version to a full-service program, offering subscriptions or selling microcurrency for a game, they can use a competing storefront or facilitate their transactions on their own Websites.

Who would it primarily benefit?

A user group that would benefit from the competitive app market would be gaming enthusiasts. Here, they would benefit from games-focused app stores like Steam, Epic and GOG who run their own leaderboards, online game saving, and online forums. Similarly, games developers would be running their own app stores for their games titles, continuing to offer the same kind of integrated functionality.

I also see Microsoft behind this idea because of software development being their founding stone with an example being the XBox One designed from scratch to support home-developed games. This is because they want to run app stores as a way to make it easier for up-and-coming software developers to put their wares on their market.

What are the issues here?

One key issue that would come up in my mind is a replication of the “bulletin board” or “download site” era that existed before and during the early days of the Internet. This is akin to the “shovelware” magazine-cover CD-ROM era that existed in the early days of optical data storage. That is where you had online or offline collections of poor-quality software available for download or installation on your regular computer. It is something that has affected some app stores in their early days where they were replete with poor-quality apps.

Here, there was very little effort regarding quality control when it came to making software available on a bulletin board or download site or adding software to an optical disc that was attached to a computer magazine. This is compared to most app stores where the people who run the stores vet the software before it is published as well as running “editor’s choice” or “spotlight” programs to feature good-quality software,

Apple and Google challenge the competitive app store approach because they see exclusive app stores as a way to maintain standards regarding software for their platforms.

Here, they see this primarily with data security and user privacy. But they also see this with maintaining legal and social expectations regarding the kind of software available on personal devices. This ranges from issues like suitability for children and suitability to use in the workplace or around your family; along with being able to facilitate access to undesireable content like hate speech or disinformation.

How could these issues be answered?

Computing-platform, operating-system and device vendors, amongst other strong voices in the personal/business IT and cybersecurity world could implement one or more “seal-of-approval” systems on apps or app stores. There would even be various legal protections and requirements placed on the software and app stores like intellectual-property or media-classification requirements, Here, the software or app stores have to maintain certain quality and similar standards before acquiring that “seal of approval”.

Endpoint-security logic that is part of the operating system or a third-party endpoint-security program offered by a brand of respect would add extra friction to installing or running software that doesn’t have one or more of these “seals of approval”. As well, such software would be required to identify and easily remove such software.

Similarly, these companies could vet software developers’ access to software-development kits and application-programming interfaces so that the developer has to be in “good standing” to use the features that matter in an operating system. As well, software-authentication regimes will be implemented in a strong manner for any software that is distributed or installed on these devices.

Is there a risk of a limited rollout of open app-market features

There can be a risk of Big Tech creating versions of their app-store-driven computing platforms for particular geopolitical areas when each area enacts open-app-market legislation.

In this situation, when a user registers a new device or the device’s operating system is updated, there would be logic to test whether the device is within a country or region under an open-app-market mandate then deliver a compliant version of the software to those areas. That is while a noncompliant version of the software is delivered to new or updated devices in areas that don’t have the open-app-market mandate.

This is similar to an issue faced in Australia with the motor industry where vehicle builders are “dumping” vehicles that are less fuel-efficient in to that market. That is because there aren’t the fleet-wide vehicle-efficiency mandates there that are similar to those mandates affecting USA, Europe or South East Asia.

Here, the issue that would be raised is having markets that aren’t regulated with open-app-market mandates being areas to continue the status quo regarding anticompetitive behaviour. Add to this intense lobbying of government or political parties by Big Tech to continue the same kind of behaviour with impunity.

Conclusion

What may be coming about for smartphones, mobile-platform tablets and similar devices is that governments will be forcing open the app-store markets for these devices so that users can seek software from competing suppliers.

BMW to use the car as a base for a European voice-driven assistant platform

Article

BMW Intelligent Personal Assistant may be the cold, distant German Siri of our dreams | CNet

From the horse’s mouth

BMW Group

Video – Click or tap to play

My Comments

I have been pushing for the idea of European firms answering what Silicon Valley offers but applying European values to these offerings. Here, it’s like the rise of Airbus and Arianespace from France answering the USA’s leadership in the aerospace industry.

I was calling this out because the European Commission were always worried about the way the popular Silicon-Valley-based online services, especially Google, Amazon, Facebook and Apple were doing to European personal and business values like democracy, competitive markets, user privacy and transparency. Their typical answer was to either pass more regulations or litigating against them in the European court system. But they could easily encourage European companies to offer online services that underscore the European mindset through, for example, business-development assistance. 

It is something that is slowly happening with the rise of Spotify, the leading world-wide jukebox, rising from Sweden. There is also a persistent effort within France to answer YouTube with a peer-to-peer video-streaming service.

Now BMW have stepped up to the plate by working on a voice-driven assistant which will initially be focused towards the automotive space. But they intend to take it beyond the vehicle and have it as a European competitor to Alexa, Siri, Google Assistant or Cortana.

But I would say that even if they don’t get it beyond the car dashboard, they could establish it as a white-label platform for other European tech firms to build upon. This could lead to the creation of smart-speaker products from the likes of Bang & Olufsen or TechniSat that don’t necessarily have to run a Silicon-Valley voice-driven assistant platform. Or Bosch or Electrolux could work on a “smart-home” control setup with a voice-driven assistant that is developed in Europe.

Instagram is offering a video service that competes against YouTube

Article

Instagram – now supporting IGTV and competing with YouTube

Instagram is launching its YouTube clone, IGTV, on Android in a few weeks | Android

IGTV in action

Authority

Meet Instagram’s YouTube Clone: IGTV | Gizmodo Australia

Here’s IGTV: Instagram’s vertical answer to YouTube | FastCompany

My Comments

There have been some recent situations where YouTube has become arrogant with how they treat end-users, content creators and advertisers thanks to their effective monopoly position for user-generated video content. One of these was a fight that Google and Amazon got into over voice-driven personal assistants and this led to Google removing YouTube support from Amazon’s Echo Show smart display. I even wrote that it is high time that YouTube faces competition in order to lift its game.

Initially Framasoft who is a French developers got working on an open-source video-distribution mechanism called “PeerTube” with a view to have it compete against YouTube.

But Instagram, owned by Facebook, have set up their own video-sharing platform called IGTV. This will be available as a separate iOS/Android mobile-platform app but also allow the clips to appear on your main Instagram user experience.

Initially this service will offer video in a vertical format for up to 1 hour long. The format is chosen to complement the fact that it is likely to be used on a smartphone or tablet that is handheld. The one-hour length will be offered to select content creators rather than to everyone while most of us will end up with 10 minutes. This may also appeal to the creation of “snackable” video content.

Currently Instagram offers video posting for 60 seconds on its main feed or 15 seconds in its Stories function. This is why I often see Stories pertaining to the same event having many videos daisy-chained.

The IGTV user experience will have you immediately begin watching video content from whoever you follow on Instagram. There will be playlist categories like “For You” (videos recommended for you), “Following” (videos from whom you follow), “Popular” (popular content) and “Continue Watching” (clips you are already working through).

The social-media aspect will allow you to like or comment on videos as well as sharing them to your friends using Instagram’s Direct mode. As well, each Instagram creator will have their own IGTV channel which will host the longer clips.

A question that can easily come up is whether Instagram will make it work for usage beyond mobile-platform viewing. This means support for horizontal aspect ratios, or viewing on other devices like snart-display devices of the Echo Home ilk, regular computers or Smart TV / set-top devices including games consoles.

It is an effort by Instagram and Facebook to compete for video viewers and creators but I see the limitation to the vertical format as being a limitation if the idea is to directly compete with YouTube. But Facebook and Instagram need to look at what YouTube isn’t offering and the platforms they have deserted in order to provide an edge over them.

France takes steps towards a YouTube competitor

Articles – French language / Langue Française

Map of France

France sowing the seeds for a YouTube competitor

Nouveau monde. Un YouTube “libre” à la française | France TV

From the horse’s mouth

Framatube.org

My Comments

I have previously raised the issue of people and companies based in Europe building online services that compete with what Silicon Valley offers but respect European values. This has been more so in respect to the European Commission taking legal action against the Silicon Valley IT titans like Google and Facebook due to issues like user privacy and respect for European values.

Subsequently, in answer to Google denying Amazon access to YouTube for their Echo Show product, I wrote an article about YouTube needing to face competition when it comes to online video services.

Here, I was calling out issues like individuals and small businesses needing affordable options for sharing their video content while they maintain effective control over it. It also includes issues like monetisation options for video content providers along with proper fair dealing for content creators and rightsholders when it comes to using copyrighted works in the content creators’ videos. The latter issue focuses on users using a relatively small part of a copyrighted work like a phrase from a song or a few seconds of vision from a film or TV show in an incidental manner.

Amazon Echo Spot press picture courtesy of Amazon

Could this be a chance to make user-generated video available on devices like Amazon’s Echo Spot?

In the same context, I was calling out the availability of native-client apps for various IT platforms, whether as a separately-installed app for a regular-computer or mobile operating system or as something baked in to firmware for a device like a set-top box or smart speaker. This is so you aren’t always heading down an inefficient path of using a browser to view videos or find that you can’t use the platform’s or device’s assets for this task.

The French have taken off with this goal with Framasoft, a French open-source software developer, working towards a peer-to-peer approach.

The “PeerTube” approach is based on free open-source software and implements a “federation” model. This is where a host could store video uploaded to it directly but also share video uploaded to other hosts. This can please media companies, the education sector, Webhosts and other companies who have multiple servers or data centers in differing geographical locations and make sure these hosts serve viewers closer to them.

It is being driven by the “WebTorrent” concept of integrating BitTorrent peer-to-peer file-sharing technology to video streaming in an effort to reduce latency. Again, it is implementing free open-source technology to achieve the same goal.

At the moment, the “PeerTube” effort is at an alpha stage but there is a goal to have it to beta by March 2018. Framasoft are raising money to get this idea off the ground and have raised EUR€16,032 at the time of writing. There is also the issue of creating a Web-based portal to show what’s available along with providing source code to make native clients for a PeerTube content delivery network.

Personally, I would see the “PeerTube” concept working tightly with Webhosts, content delivery networks and the like to make audio and video distribution affordable for the small-timer. There will also be their idea of data centers including edge computing being used as a way to expedite reliable access to “catch-up TV” and similar video content pools.

What needs to happen once PeerTube is proven is that it needs to be sold as a viable alternative for YouTube when it comes to offering user-generated video content.

Cortana gets skilled up to fight Alexa

Articles

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

The Amazon Alexa platform now faces some healthy competition from Microsoft

Here’s What Cortana Will Do in Devices | Tom’s Guide

HP and Intel are building Cortana-powered devices | Engadget

HP is also building its own Cortana speaker | The Verge

More Cortana-powered devices are on the way from HP and Intel | Windows Central

Harman Kardon’s Invoke speaker is a Cortana-powered take on an Amazon Echo | The Verge

Microsoft shows how Cortana will work in speakers and cars | The Verge

From the horse’s mouth

Harman-Kardon

Invoke speaker

Product Page

Microsoft

Cortana Skills

Catalogue Page

Development Kit Web page

Windows Developer blog post (Skills Kit and Devices SDK)

Windows Developer blog post (Skills Kit)

My Comments

Amazon Alexa is now facing real competition from Microsoft’s Cortana.

More devices with Cortana

This is coming about through Microsoft making it easy for device manufacturers to add the Cortana voice-driven personal assistant to their designs, including allowing vehicle builders to integrate her in to their vehicles’ infotainment systems.

Harman-Kardon, now part of Samsung, have premiered the Invoke smart speaker which is driven by Cortana while HP and Intel have registered interest in building Cortana-driven devices. Even BMW and Nissan have registered interest in integrating Cortana in their vehicles’ infotainment systems, most likely something that will be offered as an option.

The Creators Update build of Windows 10 IoT Core edition will have integrated Cortana support, but Microsoft has released the Cortana Devices SDK to make it feasible to have Cortana on more devices from other device manufacturers. It is also worth knowing that this functionality also extends to providing Skype IP telephony support to these devices, placing Cortana and Alexa on an even footing.

Microsoft are taking this concept further by making it feasible to “carry” an action between Cortana-equipped devices. The example cited in the press coverage highlighted a situation where an email comes in while you are driving. Here, you could instruct her to read a summary of this email to you or to remind you about it when you log in to your Windows-equipped regular computer at the office so you can read and reply to it there.

Ability to develop more Skills for Cortana

As well Microsoft have made available a development kit so that online services and Internet-Of-Things vendors can add “skills” to Cortana as they could with Alexa. But these will allow the Skills to run on multiple devices and cater to devices that implement different user interfaces. For example, you could implement a restaurant-recommendations Skill in to Cortana and ask her for a list of local eateries of a particular cuisine kind. In this case, if your device has a screen, you would see a list of these eateries with a name and address while she reads out the names. Or she could simply read out their names in the order of locality and star-rating so you can simply book a table there.

Of course, there is the ability for those of us who have created Skills for the Amazon Alexa ecosystem to easily port them to the Cortana ecosystem. Here, a developer could get things going so that their voice-driven online-service or device interface program can run on both an Amazon Echo or a Cortana-based device.

The question that is yet to arise is how Alexa and Cortana will compete with each other on the capabilities, user interfaces, number of Skills, number of devices supporting each platform and other aspects.