Tag: electioneering

What can be done about taming political rhetoric on online services?

Article

Australian House of Representatives ballot box - press picture courtesy of Australian Electoral Commission

Online services may have to observe similar rules to traditional media and postal services when it comes to handling election and referendum campaigns

There’s a simple way to reduce extreme political rhetoric on Facebook and Twitter | FastCompany

My Comments

In this day and age, a key issue that is being raised regarding the management of elections and referenda is the existence of extreme political rhetoric on social media and other online services.

But the main cause of this problem is the algorithmic nature associated with most online services. This can affect what appears in a user’s default news feed when they start a Facebook, Twitter or Instagram session; whether a bulk-distributed email ends up in the user’s email inbox or spam folder; whether the advertising associated with a campaign appears in search-driven or display online advertising; or if the link appears on the first page of a search-engine user experience.

This is compared to what happens with traditional media or postal services while there is an election or referendum. In most of the democracies around the world, there are regulations overseen by the electoral-oversight, broadcasting and postal authorities regarding equal access to airtime, media space and the postal system by candidates or political parties in an election or organisations defending each option available in a referendum. If the medium or platform isn’t regulated by the government such as what happens with out-of-home advertising or print media, the peak bodies associated with that space establish equal lowest-cost access to these platforms through various policies.

Examples of this include an equal number of TV or radio commercial spots made available at the cheapest advertising rate for candidates or political parties contesting a poll, including the same level of access to prime-time advertising spaces; scheduled broadcast debates or policy statements on free-to-air TV with equal access for candidates; or the postal service guaranteeing priority throughput of election matter for each contestant at the same low cost.

These regulations or policies are to make it hard for a candidate, political party or similar organisation to “game” the system but allow voters to make an informed choice about whom or what they vote for. But the algorithmic approach associated with the online services doesn’t guarantee the candidates equal access to the voters’ eyeballs thus requiring the creation of incendiary content that can go viral and be shared amongst many people.

What needs to happen is that online services have to establish a set of policies regarding advertising and editorial content tendered by candidates, political parties and allied organisations in order to guarantee equal delivery of the content.  This means marking such content so as to gain equal rotation in an online-advertising platform; using “override markers” that provide guaranteed recorded delivery of election matter to one’s email inbox or masking interaction details associated with election matter posted on a Facebook news feed.

But the most important requirement is that the online platforms cannot censor or interfere with the editorial content of the message that is being delivered to the voters by them. It is being seen as important especially in a hyper-partisan USA where it is perceived by conservative thinkers that Silicon Valley is imposing Northern-Californian / Bay-Area values upon people who use or publish through their online services.

A question that can easily crop up is the delivery of election matter beyond the jurisdiction that is affected by the poll. Internet-based platforms can make this very feasible and it may be considered of importance for, say, a country’s expats who want to cast their vote in their homeland’s elections. But people who don’t live within or have ties to the affected jurisdiction may see it as material of little value if there is a requirement to provide electoral material beyond a jurisdiction’s borders. This could be answered through social-media and email users, or online publishers having configurable options to receive and show material from multiple jurisdictions rather than the end-user’s current jurisdiction.

What is being realised here is that online services will need to take a leaf out of traditional regulated media and communication’s playbook to guarantee election candidates’ fair equal access to the voters through these platforms.

Being cautious about fake news and misinformation in Australia

Previous Coverage

Australian House of Representatives ballot box - press picture courtesy of Australian Electoral Commission

Are you sure you are casting your vote or able to cast your vote without undue influence?

Being aware of fake news in the UK

Fact-checking now part of the online media-aggregation function

Useful Australian-based resources

ABC Fact Check – ran in conjunction with RMIT University

Political Parties

Australian Labor Party (VIC, NSW)

Liberal Party – work as a coalition with National Party (VIC, NSW)

National Party – work as a coalition with Liberal Party (VIC, NSW)

Australian Greens – state branches link from main page

One Nation (Pauline Hanson)

Katter’s Australia Party

Derryn Hinch’s Justice Party

Australian Conservatives

Liberal Democratic Party

United Australia Party

My Comments

Over the next six months, Australia will see some very critical general elections come to pass both on a federal level and in the two most-highly-populated states that host most of that country’s economic and political activity. On October 30 2018, the election writs were recently served in the state of Victoria for its general election to take place on November 24 2018. Then, on the 23 March 2019, New South Wales will expect to go to the polls for its general election. Then the whole country will expect to go to the polls for the federal general election by 18 May 2019.

As these election cycles take place over a relatively short space of time and affecting , there is a high risk that Australians could fall victim to misinformation campaigns. This can subsequently lead to state and federal ballots being cast that steer the country against the grain like what happened in 2016 with the USA voting in Donald Trump as their President and the UK voting to leave the European Union.

Google News - desktop Web view

Look for tags within Google News that describe the context of the story

The issue of fake news and misinformation is being seen as increasingly relevant as we switch away from traditional media towards social media and our smartphones, tablets and computers for our daily news consumption.  This is thanks to the use of online search and news-aggregation services like Google News; or social media like Facebook or Twitter which can be seen by most of us as an “at-a-glance” view of the news.

As well, a significant number of well-known newsrooms are becoming smaller due to the reduced circulation and ratings for their newspaper or radio / TV broadcast thanks to the use of online resources for our news. It can subsequently lead to poor-quality news reporting and presentation with a calibre equivalent to the hourly news bulletin offered by a music-focused radio station. It also leads to various mastheads plagiarising content from other newsrooms that place more value on their reporting.

The availability of low-cost or free no-questions-asked Web and video hosting along with easy-to-use Web-authoring, desktop-publishing and desktop-video platforms make it feasible for most people to create a Web site or online video channel. It has led to an increased number of Websites and video channels that yield propaganda and information that is dressed up as news but with questionable accuracy.

Another factor that has recently been raised in the context of fake news, misinformation and propaganda is the creation and use of deepfake image and audio-visual content. This is where still images, audio or video clips that are in the digital domain are altered to show a falsehood using artificial-intelligence technology in order to convince viewers that they are dealing with original audio-visual resource. The audio content can be made to mimic an actual speaker’s voice and intonation as part of creating a deepfake soundbite or video clip.

It then becomes easy to place fake news, propaganda and misinformation onto easily-accessible Web hosts including YouTube in the case of videos. Then this content would be propagated around the Internet through the likes of Twitter, Facebook or online bulletin boards. It is more so if this content supports our beliefs and enhances the so-called “filter bubble” associated with our beliefs and media use.

There is also the fact that newsrooms without the resources to rigorously scrutinise incoming news could pick this kind of content up and publish or broadcast this content. This can also be magnified with media that engages in tabloid journalism that depends on sensationalism to get the readership or keep listeners and viewers from switching away.

The borderless nature of the Internet makes it easy to set up presence in one jurisdiction to target the citizens of another jurisdiction in a manner to avoid being caught by that jurisdiction’s election-oversight, broadcast-standards or advertising-standards authority. Along with that, a significant number of jurisdictions focus their political-advertising regulation towards the traditional media platforms even though we are making more use of online platforms.

Recently, the Australian Electoral Commission along with the Department of Home Affairs, Australian Federal Police and ASIO have taken action on an Electoral Integrity Assurance Task Force. It was in advance of recent federal byelections such as the Super Saturday byelections, where there was the risk of clandestine foreign interference taking place that could affect the integrity of those polls.

But the issue I am drawing attention to here is the use of social media or other online resources to run fake-news campaigns to sway the populace’s opinion for or against certain politicians. This is exacerbated by the use of under-resourced newsrooms that could get such material seen as credible in the public’s eyes.

But most of Silicon Valley’s online platforms are taking various steps to counter fake news, propaganda and disinformation using these following steps.

Firstly, they are turning off the money-supply tap by keeping their online advertising networks away from sites or apps that spread misinformation.

They also are engaging with various fact-check organisations to identify fake news that is doing the rounds and tuning their search and trending-articles algorithms to bury this kind of content.

Autocomplete list in Google Search Web user interface

Google users can report Autocomplete suggestions that they come across in their search-engine experience/

They are also maintaining a feedback loop with their end-users by allowing them to report fake-news entries in their home page or default view. This includes search results or autocomplete entries in Google’s search-engine user interface. This is facilitated through a “report this” option that is part of the service’s user interface or help pages.

Most of the social networks and online-advertising services are also implementing robust user-account-management and system-security protocols. This includes eliminating or suspending accounts that are used for misinformation. It also includes checking the authenticity of accounts running pages or advertising campaigns that are politically-targeted through methods like street-address verification.

In the case of political content, social networks and online-advertising networks are implementing easily-accessible archives of all political advertising or material that is being published including where the material is being targeted at.

ABC FactCheck – the ABC’s fact-checking resource that is part of their newsroom

Initially these efforts are taking place within the USA but Silicon Valley is rolling them out across the world at varying timeframes and with local adaptations.

Personally, I would still like to see a strong dialogue between the various Social Web, search, online-advertising and other online platforms; and the various government and non-government entities overseeing election and campaign integrity and allied issues. This can be about oversight and standards regarding political communications in the online space along with data security for each stakeholder.

What can you do?

Look for any information that qualifies the kind of story if you are viewing a collection of headlines like a search or news-aggregation site or app. Here you pay attention to tags or other metadata like “satire”, “fact checking” or “news” that describe the context of the story or other attributes.

Most search engines and news-aggregation Websites will show up this information in their desktop or mobile user interface and are being engineered to show a richer set of details. You may find that you have to do something extra like click a “more” icon or dwell on the heading to bring up this extra detail on some user interfaces.

Trust your gut reaction to that claim being shared around social media. You may realise that a claim associated with fake news may be out of touch with reality. Sensationalised or lurid headlines are a usual giveaway, along with missing information or copy that whips up immediate emotional responses from the reader.

Check the host Website or use a search engine like Google to see if the news sources you trust do cover that story. You may come across one or more tools that identify questionable news easily, typically in the form of a plug-in or extension that works with your browser if its functionality can be expanded with these kind of add-ons. It is something that is more established with browsers that run on regular Windows, Mac or Linux computers.

It is also a good idea to check for official press releases or similar material offered “from the horse’s mouth” by the candidates, political parties, government departments or similar organisations themselves. In some cases during elections, some of the candidates may run their own Web sites or they may run a Website that links from the political party’s Website. Here, you will find them on the Websites ran by these organisations and may indicate if you are dealing with a “beat-up” or exaggeration of the facts.

As you do your online research in to a topic, make sure that you are familiar with how the URLs are represented on your browser’s address bar for the various online resources that you visit. Here, be careful if a resource has more than is expected between the “.com”, “.gov.au” or similar domain-name ending and the first “/” leading to the actual online resource.

Kogan Internet table radio

Sometimes the good ol’ radio can be the trusted news source

You may have to rely on getting your news from one or more trusted sources. This would include the online presence offered by these sources. Or it may be about switching on the radio or telly for the news or visiting your local newsagent to get the latest newspaper.

Examples of these are: the ABC (Radio National, Local radio, News Radio, the main TV channel and News 24 TV channel), SBS TV, or the Fairfax newspapers. Some of the music radio stations that are part of a family run by a talk-radio network like the ABC with their ABC Classic FM or Triple J services will have their hourly newscast with news from that network. But be careful when dealing with tabloid journalism or commercial talkback radio because you may be exposed to unnecessary exaggeration or distortion of facts.

As well, use the social-network platform’s or search engine’s reporting functionality to draw attention to fake news, propaganda or misinformation that is being shared or highlighted on that online service. In some cases like reporting inappropriate autocomplete predictions to Google, you may have to use the platform’s help options to hunt for the necessary resources.

Here, as we Australians faces a run of general-election cycles that can be very tantalising for clandestine foreign interference, we have to be on our guard regarding fake news, propaganda and misinformation that could affect the polls.

Facebook clamps down on voter-suppression misinformation

Article

Australian House of Representatives ballot box - press picture courtesy of Australian Electoral Commission

Are you sure you are casting your vote or able to cast your vote without undue influence?

Facebook Extends Ban On Election Fakery To Include Lies About Voting Requirements | Gizmodo

From the horse’s mouth

Facebook

Expanding Our Policies on Voter Suppression (Press Release)

My Comments

Over recent years, misinformation and fake news has been used as a tool to attack the electoral process in order to steer the vote towards candidates or political parties preferred by powerful interests. This has been demonstrated through the UK Brexit referendum and the the USA Presidential Election in 2016 with out-of-character results emanating from the elections. It has therefore made us more sensitive to the power of misinformation and its use in influencing an election cycle, with most of us looking towards established news outlets for our political news.

Another attack on the electoral process in a democracy is the use of misinformation or intimidation to discourage people from registering on the electoral rolls including updating their electoral-roll details or turning up to vote. This underhand tactic is typically to prevent certain communities from casting votes that would sway the vote away from an area-preferred candidate.

Even Australia, with its compulsory voting and universal suffrage laws, isn’t immune from this kind of activity as demonstrated in the recent federal byelection for the Batman (now Cooper) electorate. Here, close to the election day, there was a robocall campaign targeted at older people north of the electorate who were likely to vote in an Australian Labour Party candidate rather than the area-preferred Greens candidate.

But this is a very common trick performed in the USA against minority, student or other voters to prevent them casting votes towards liberal candidates. This manifests in accusations about non-citizens casting votes or the same people casting votes in multiple electorates.

Facebook have taken further action against voter-suppression misinformation by including it in their remit against fake news and misinformation. This action has been taken as part of Silicon Valley’s efforts to work against fake news during the US midterm Congressional elections.

At the moment, this effort applies to information regarding exaggerated identification or procedural requirements concerning enrolment on the electoral rolls or casting your vote. It doesn’t yet apply to reports about conditions at the polling booths like opening hours, overcrowding or violence. Nor does this effort approach the distribution of other misinformation or propaganda to discourage enrolment and voting.

US-based Facebook end-users can use the reporting workflow to report voter-suppression posts to Facebook. This is through the use of an “Incorrect Voting Info” option that you select when reporting posted content to Facebook. Here, it will allow this kind of information to be verified by fact-checkers that are engaged by Facebook, with false content “buried” in the News Feed along with additional relevant content being supplied with the article when people discover it.

This is alongside a constant Facebook effort to detect and remove fake accounts existing on the Facebook platform along with increased political-content transparency across its advertising platforms.

As I have always said, the issue regarding misleading information that influences the election cycle can’t just be handled by social-media and advertising platforms themselves. These platforms need to work alongside the government-run electoral-oversight authorities and similar organisations that work on an international level to exchange the necessary intelligence to effectively identify and take action against electoral fraud and corruption.

Google to keep deep records of political ads served on their platforms

Articles

Australian House of Representatives ballot box - press picture courtesy of Australian Electoral Commission

Are you sure you are casting your vote without undue influence?

Google Releases Political Ad Database and Trump Is the Big Winner | Gizmodo

From the horse’s mouth

Google

Introducing A New Transparency Report For Political Ads (Blog Post)

Transparency Report – Political Advertising On Google (Currently relevant to federal elections in the USA)

Advertising Policies Help Page – Political Advertising (Key details apply to USA Federal elections only)

My Comments

If you use YouTube as a free user or surf around the Internet to most ad-facilitated blogs and Websites like this one, you will find that the display ads hosted are provided by an ad network owned or managed by Google. Similarly, some free ad-funded mobile apps may be showing ads that are facilitated through Google’s ad networks. Similarly, some advertisers pay to have links to their online resources placed at the top of the Google search-results list.

Online ad - to be respected like advertising in printed media

Google to keep records of political ads that appear on these sites so they have the same kind of respect as traditional print ads

Over the past few years, there has been a strong conversation regarding the authenticity of political advertising on the online space thanks to the recent election-meddling and fake news scandals. This concern has been shown due to the fact that the online space easily transcends jurisdictional borders and isn’t as regulated as traditional broadcast, print and away-from-home advertising especially when it comes to political advertising.

Then there is also the fact that relatively-open publishing platforms can be used to present content of propaganda value as editorial-grade content. The discovery of this content can be facilitated through search engines and the Social Web whereupon the content can even be shared further.

Recently Facebook have taken action to require authentication of people and other entities behind ads hosted on their platforms and Pages or Public Profiles with high follower counts. This ins in conjunction to providing end-users access to archival information about ad campaigns ran on that platform. This is part of increased efforts by them and Google to gain control of political ads appearing on their platforms.

But Google have taken things further by requiring authentication and proof of legitimate residency in the USA for entities publishing political ads through Google-managed ad platforms that targeting American voters on a federal level. As well, they are keeping archival information about the political ads including the ads’ creatives, who sponsored the ad and how much is spent with Google on the campaign. They are even making available software “hooks” to this data for researchers, concerned citizens, political watchdog groups and the like to draw this data in to their IT systems for further research.

If you view a political ad in the USA on this site or other sites that use display advertising facilitated by Google, you will find out who is behind that ad if you click or tap on the blue arrow at the top right hand corner of that ad. Then you will see the disclosure details under the “Why This Ad” heading. Those of you who use YouTube can bring up this same information if you click or tap on the “i” (information) or three-dot icon while the ad is playing.

Google are intending to roll these requirements out for state-level and local-level campaigns within the USA as well as rolling out similar requirements with other countries and their sub-national jurisdictions. They also want to extend this vendor-based oversight towards issues-based political advertising which, in a lot of cases, makes up the bulk of that kind of advertising.

Personally I would also like to see Google and others who manage online ad platforms be able to “keep in the loop” with election-oversight authorities like the USA’s Federal Election Commission or the Australian Electoral Commission. Here, it can be used to identify inordinate political-donation and campaign-spending activity that political parties and others are engaging in.

Google and Facebook are starting to bring accountability to political advertising

Articles

Australian House of Representatives ballot box - press picture courtesy of Australian Electoral Commission

Are you sure you are casting your vote without undue influence? (Courtesy of Australian Electoral Commission)

Facebook announces major changes to political ad policies | NBC News

Facebook reveals new political ad policies in wake of U.S. election | VentureBeat

What Can and Can’t You Do with Political Advertising on Facebook? | Spatially

Google Joins Facebook In Banning All Ads Related To Ireland’s Big Abortion Vote | Gizmodo

From the horse’s mouth

Facebook

Update on Our Advertising Transparency and Authenticity Efforts {Press Release)

Facebook will not be accepting referendum related ads from advertisers based outside of Ireland {Press Release)

Google

Supporting election integrity through greater advertising transparency (Blog Post)

My Comments

Over the last five months, a strong conversation has risen surrounding electioneering and political advertising on the online platforms including social media and online advertising.

The trends concerning this activity is that the political advertising spend is moving away from traditional print and broadcast media towards online media as we make more use of highly-portable computing devices to consume our information and entertainment.

Issues that have also been raised include the use of fake comments and pre-programmed auto-responding “bots” as part of political campaigns. This is alongside the rise of very divisive political campaigns during the 2016 Brexit and US Presidential election cycles that played on racial and religious prejudices. There is also the fact that nation states with improper intentions are seeing the idea of poisoning the information flow as another weapon in their cyber-warfare arsenal.

It has also been facilitated through the use of highly-focused data-driven campaign-targeting techniques based on factors like race, gender, location and interests, with this practice being highlighted in the Cambridge Analytica saga that caught up Facebook and Twitter.

As well, the online advertising and social media platforms have made it easy to create and maintain an advertising or editorial campaign that transcends jurisdictional borders. This is compared to traditional media that would be dependent on having the advertising material pass muster with the media outlet’s advertising staff in the outlet’s market before it hits the presses or the airwaves.

This issue will become more real with the use of addressable TV advertising which is currently practised with some advertising-based video-on-demand services and some cable-TV platforms but will become the norm with traditional linear TV being delivered through through the increasing use of interactive-TV platforms.

This technology would facilitate “hyper-targeting” of political campaigns such as municipal-level or postcode/ZIP-code targeting yet maintain the same “air of legitimacy” that the traditional TV experience provides, making it feasible to destabilise elections and civil discourse on the local-government level.

Election-oversight authorities in the various jurisdictions like the Australian Electoral Commission or the UK’s Electoral Commission have been doing battle with the online trend because most of the legislation and regulation surrounding political and election activities has been “set in stone” before the rise of the Internet. For example, in most jurisdictions, you will see or hear a disclosure tag after a political advertisement stating which organisation or individual was behind that ad. Or there will be financial reporting and auditing requirements for the election campaigns that take place before the polls.

Facebook and Google are having to face these realities through the use of updated advertising-platform policies which govern political advertising, But Facebook applies this to candidate-based campaigns and issues-based campaigns while Google applies this to candidate-based campaigns only at the time of writing.

Firstly there is a prohibition on political advertising from entities foreign to the jurisdiction that the ad is targeted for. This is in line with legislation and regulation implemented by most jurisdictions proscribing foreign donations to political campaigns affecting that jurisdiction.

This is augmented through a requirement for political advertisers to furnish proof of identity and residence in the targeted jurisdiction. In the case of Facebook, they apply this policy to pages and profiles with very large followings as well as ads. Similarly, they implement a postcard-based proof-of-residence procedure where they send a postcard by snail mail to the user’s US-based home / business address to very presence in the USA.

Facebook augments this requirement by using artificial-intelligence to flag if an ad is political or not, so they can make sure that the advertiser is complying with the requirements for political advertising on this platform.

Like with traditional media, political ads on both these platforms will be required to have a disclosure tag. But Facebook goes further by making this a hyperlink that end-users can click on to see details like verification documents, why the viewer saw the ad along with a link to the sponsoring organisation’s Facebook Page. This has more utility than the slide shown at the end of a TV or online ad, the voice-announcement at the end of a radio ad or small text at the bottom of a print-media ad or billboard poster which most of these tags represent.

Both of the Internet titans will also make sure details about these campaigns are available and transparent to end-users so they know what is going on. For example, Facebook requires advertisers to maintain a Facebook Page before they buy advertising on any of the Facebook-owned platforms. This will have a “View Ads” tab which includes details about targeting of each current and prior campaign with a four-year archive allowance.

Google has taken things further by making sure that political organisations, politicians, the media and journalists are aware of the resources they have to assure data security for their campaigns and other efforts. Here, they have prepared a “Protect Your Election” Webpage that highlights the resources that they provide that are relevant for each kind of player in a political campaign. This includes Project Shield to protect Websites against distributed denial-of-service attacks, along with enhanced security measures available to operators of Google Accounts associated with critical data.

Both companies have been implementing these procedures for North America with Facebook trying them out in Canada then “cementing” them in to the USA before the midterm Congress election cycle there. Both companies then took action to suspend political ads from foreign entities outside Ireland during the election cycle for the Eighth Amendment abortion referendum taking place in that country. Here, they have applied the prohibition until the close of polls on May 25 2018. Let’s not forget that these standards will be gradually rolled out in to other jurisdictions over time.

But what I would like to see is for companies who run online advertising and social-media activity to liaise strongly with election-oversight officials in the various jurisdictions especially if it affects a currently-running poll or one that is to take place in the near future. This is in order to advise these officials of any irregularities that are taking place with political advertising on their online platforms or for the officials to notify them about issues or threats that can manifest through the advertising process.