Tag: Google Home

British users can benefit from Google Home Voice Calling

Article

Google Home voice calling now works in the UK

Google brings voice calling to Home speakers in the UK | Engadget

My Comments

Last August, Google launched in to the USA and Canada a VoIP-based voice calling feature for their Home smart-speaker platform. This service allowed you to use your voice to call landline and mobile telephones in the USA and Canada and speak to these callers through your Home smart speaker. A limitation that it had was that it was only for outgoing calls and your caller couldn’t identify you through the Caller-ID framework.

It was an attempt by Google to answer Amazon’s “in-network” calling and messaging service that they were delivering to the Alexa platform. Subsequently Amazon answered Google by providing a similar service with an analogue telephony adaptor that connects to your phone line to provide the full gamut of phone functionality through your Echo speakers.

UK FlagNow Google have taken this feature and launched it in the UK so that people who live there have the ability to call landline and mobile numbers based in that territory. How I see this is Google being the first off the mark to offer a VoIP telephony service based around their voice-driven home assistant within the UK.

There, the idea of a household landline telephone is still being kept alive thanks to most of the popular telcos and ISPs running desirable multiple-play TV/telephony/Internet packages at very attractive prices, a similar practice being offered in some European countries especially France. As w

They are also launching this feature in time for Mother’s Day (Mothering Sunday) which is celebrated in March in the UK. Here, they are running a spot special on their coral-coloured Google Home Mini speaker by dropping the price by GBP£10 to GBP£39 until March 12. This is with it being available through most of the UK’s main electrical-store chains like Currys PC World or John Lewis.

The UK as being the first country beyond the USA and Canada to head towards a VoIP platform based around a voice-driven home assistant could be the first “stage” in a race between Google and Amazon to push this feature across the world.

You can have Alexa print documents on your HP printer

Articles

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

You can ask Amazon Alexa to print documents through your HP printer

HP Voice Printing Now Supports Alexa, Google Assistant & Cortana | Android Headlines

Alexa can now control your HP printer | Engadget

No, you don’t need a voice-controlled printer in your life | The Verge

From the horse’s mouth

HP Printing And PCs

Support Page (Amazon Alexa, Google Home, Microsoft Cortana)

Press Release

My Comments

You can now ask Amazon Alexa to print “download-to-print” resources or other material through your ePrint-capable HP network printer. This was a feature initially and quietly offered for Google Home and Microsoft Cortana but HP have given it a lot of space on Amazon’s voice-assistant platform due to it becoming the most popular of these platforms.

… as you could with Google Home

With all of these platforms, the printing function has to be added on as a Skill through the respective platform’s app store. As well, the printer must be able to support HP ePrint or Web Services printing, which enables printing of various printable resources from various content providers as well as supporting “email-to-print” where you can send a document to a machine-specific email address for it to be printed at that machine.

Infact I have given some space to the HP ePrint ecosystem through reviewing a number of HP printers that have this functionality as well as writing some articles on this subsystem such as implementing it in a public-printing concept.

HP Envy 120 designer all-in-one printer

… and your HP Envy 120 designer all-in-one inkjet printer could turn them out at your call

For this functionality to work with your printer, you have to supply its ePrint email address to the Skill as part of configuring it. Another limitation is that you can only bind one printer to that Skill which can be a limitation with multiple-printer households, especially where you may choose to run an HP Envy 100, Envy 120 or similar machine as a secondary machine kept in the kitchen.

Once this is set up, you could ask Alexa to print out something like an art-therapy colouring page or some ruled paper and your network-capable HP printer will turn these out.

What is still happening is that HP is still showing strong committment to the idea of the home or small-office printer being a highly-capable appliance rather than just a peripheral for a regular computer running a full-blown operating system. This means that the host device shouldn’t need to be dependent on a print driver to suit that particular machine. This committment was demonstrated through HP’s network-capable home printers and MFCs having UPnP Printing, then establishing the ePrint ecosystem with its email-to-print and print-from-the-control-panel functions, and now using your smart speaker to order documents to be printed.

What needs to happen is that other printer manufacturers show a strong committment towards home and small-business printers being able to work as a “printing appliance” rather than just as a computer peripheral.

This includes:

  • printing “download-to-print” resource collections hosted by content providers and other organisations or in storage locations on local, network or online storage locations using the printer’s control panel;
  • supporting voice-driven home assistant platforms and other control surfaces;
  • and running a polished “scan-to-email” and “enail-to-print” ecosystem.

Similarly, having other dedicated-purpose devices like Smart TVs, games consoles and the new crop of smart appliances being able to print to these devices without the need for particular software drivers.

Then it could see these devices become highly capable and as part of the smart-home ecosystem.

At CES 2018, Google is answering Amazon’s Echo Show with smart displays

Articles

JBL Link View smart display press picture courtesy of Harman International

JBL Link View – one of the smart displays that is Google’s answer to the Amazon Echo Show (Press picture courtesy of Harman International)

Google takes on Echo Show with four new smart displays | CNet

Google’s routines look ready for prime time at CES | CNet

Google unleashes ‘smart displays’ loaded with Google Assistant | PC World

Lenovo Smart Display makes Google Assistant a smart home sidekick | PC World

Lenovo announces Google Assistant-powered Smart Display | Android Authority

From the horse’s mouth

Google

New devices and more: what’s in store for the Google Assistant this year (Blog Post)

Lenovo

Seeing is Believing on the New Lenovo™ Smart Display – with the Google Assistant™ Built In (Blog Post)

JBL

JBL® Announces LINK View, A Smart Display Speaker with The Google Assistant (Press Release)

My Comments

Amazon Echo Show in kitchen press picture courtesy of Amazon

Google is now giving the Amazon Echo Show something to worry about

Amazon has become the first company to integrate visual support in their voice-driven home assistant platform. This is in the form of the Echn Show and Echo Spot being “smart displays” with the ability to show text or other visual information to augment Alexa’s replies.

Now Google is answering Amazon by having a few other companies launch smart-display devices that work on their Google Home (Assistant) platform. The Consumer Electronics Show 2018 has effectively become the time for a showdown between both voice-driven home-assistant platforms.

These devices have the ability to work as a videophone thanks to integrated cameras and will have improved powerful speakers and microphone arrays. But they will miss out on the ability to show up Web pages. Rather they will provide visual feedback for Google Assistant replies or show videos at your command.

Lenovo has announced two of these smart displays – one with an 8” screen and grey back panel and one with a 10” screen and a bamboo back panel. Both of these units, equipped with the mono speaker and a touch screen can be positioned in a horizontal or vertical manner. They also have a switch to turn off the microphones along with a privacy shutter for their cameras.

JBL also premiered the Link View which has an 8” display but has stereo speakers and a rear-mounted passive radiator for that extra bass kick in the sound. LG and Sony are to release similar smart displays through the coming year thus building up Google Assistant’s position in this space.

But Google is integrating their Assistant (Home) platform in more smart speakers and TVs with some extant Android TVs from TCL, AirTV, Xiaomi and Skyworth having this function provided through a software update. Funai, Haier, Hisense, Westinghouse, Changhong and Element will roll this functionality in newer Android TVs that will be released this year. Of course, LG is integrating this functionality in their 4K UHD TVs.

You can’t escape Google Assistant when you get in to your car because it will be part of the Android Auto platform which a significant number of vehicle builders and aftermarket infotainment manufacturers are implementing.

What I see of this is that it will lead to a showdown between Google and Amazon regarding the voice-driven home assistant platforms that they offer. Who knows what else they could be lining up to answer each other with?

TVs to work with Google Home and Amazon Alexa

Articles

LG’s 2018 TVs get faster and smarter with Google Assistant, Alexa | Engadget

LG 2018 TVs tap Google Assistant, Alexa for voice control | CNet

NVIDIA Shield to support Google Assistant | CNet (Video – Click or tap to play)

My Comments

A trend that is appearing for this year is to see Smart TVs equipped with the ability to work with Google Assistant or Amazon Alexa. In this case, there will be a microphone integrated in the remote control or the TV set and Google Assistant will reply through the TV’s speakers. The Amazon Alexa Skill that some manufacturers will offer will have access to some but not all of the TV’s functionality through your Amazon Echo or Alexa-compatible device.

Initially Sony had rolled out an Android TV software update to enable Google Assistant to work on their Android-based Smart TVs, while they have an Amazon Alexa Skill in beta-testing.

Now LG are building in Google Assistant in to their webOS Smart TVs which will have access to the EPG as well as functions essential to watching TV. It will also have the same control path as Google Home when it comes to controlling your smart-home devices and if you run a Google Home smart speaker, you could ask Google Assistant to do things like turn on the TV or change channels without needing the TV’s remote. They are also offering an Amazon Alexa Skill for those of you using Amazon Echo but this will provide a limited level of control over your LG TV.

NVIDIA has answered the TV-ownership reality that TV sets aren’t necessarily disposable by rolling out the Google Assistant to their Shield Android TV games console. Here, you can add Google Home control to your existing TV along with the ability to ask questions of Google Assistant. This is facilitated with integral microphones in its game controllers and remote control and Google Assistant replies through the connected TV’s speakers.

This highlights the market reality that TVs and video peripherals will be required to work with one or more of the voice-driven home assistants whether as an endpoint or as a function set added on to the home-assistant platform.

Smartphones and voice-activated home-assistant platforms help with managing your prescribed medications

Article

‘Alexa, order my meds’ — start-up NowRx pioneers prescription refills through Alexa and Google Home | CNBC

My Comments

There are steps that are taking place to interlink today’s technology with the chore of ordering your prescription medicines from the local pharmacist.

A system that has existed for a few years in Australia and is continuing to run is eRx Express which works with a mobile-platform app and QR codes that are printed on prescriptions. In this setup, a user could send a prescription order to their local pharmacy by scanning that QR code. But they would have to go to that pharmacy to collect and pay for their medicines, unless the pharmacy has established a home-delivery arrangement for the patient.

The main benefit is to allow a person to start things happening for a prescription to be filled from home, work or a shopping-centre’s food court and not have to wait around at the chemist’s while it is being filled. This system is part of an IT solution that is being offered to Australian doctors and pharmacists to improve the prescription-management workflow.

NowRx, a Silicon-Valley startup, have taken this further by providing a Skill for the Amazon Alexa and Google Home so you can use these voice-driven home-assistant platforms to order your prescription medicines. They want to make it feasible for you to request, refill or renew your medications with the last four digits of your prescription number.

Like the rest of Silicon Valley with their approach to traditional business models, they see it as a way to take on the traditional local chemist’s shop by running a robot-driven warehouse and home-delivery service, and at the moment, they have 400 Bay Area doctors as part of their network. NowRx uses Amazon and Google as a facilitation path so that their patients’ medical data isn’t held by the home-assistant platforms; something that is set up to avoid storing that data on systems that aren’t compliant with the US’s standards concerning medical-data privacy.

There are some people who could see these systems as trampling on what the pharmacy is about, including the management of a patient’s medication and the face-to-face interaction with the pharmacy’s customer base. But if these systems are set up as something that augments a local pharmacist’s workflow such as providing an express path for the supply of medication integral to a patient’s continual-therapy requirement, they can be seen as legitimate by most communities. This is more so where pharmacists are able to and encouraged to provide supplementary health-care services like vaccinations or first-aid as well as dispensing medication, a practiced performed in some European countries.

One of the analogies that can be related to with these services is when the financial industry started implementing automatic teller machines. There was the initial fear of these machines were about replacing bank teller staff but they ended up being primarily as an express option or an all-hours option for a customer to withdraw cash. In this case, the eRx and NowRx platforms would serve more as an express path for a patient to get to the medicines they need as part of their long-term therapy requirements.

Google to answer Amazon with their own express shopfront

Article

Walmart voice shopping on Google Home is now live | CNet

Anti-Amazon Alliance Ad Unites Google, Walmart, Target, Costco And More | AdAge

From the horse’s mouth

Google

Google Express shopfront

Google Express TV ad (North America) – Tap or click to play

My Comments

The voice-driven home-assistant war between Google and Amazon has heated up further. This time, it is taking place in the form of express online shopping services where you can ask the assistant to order common household items and have them delivered to you. Here, it is more focused on you knowing what you are after and wanting to purchase a particular item of a kind.

Amazon has established this service through the Prime marketplace which requires a paid membership with them. This works with the Amazon Dash “push-to-order” infrastructure which is based around network-connected buttons and appliances with similar functionality available from their control surfaces; along with their Alexa voice-driven home assistant.

But Google answered them by offering the Google Express online storefront which works with third-party retailers that have partnered with Google. There is no paid subscription or membership fee and the goods can be delivered for free subject to the retailer’s free-delivery requirements like minimum order value.

At the moment, Google Express is partnering with Walmart, Toys R Us, Costco, Whole Foods and Target; all who are household names in the USA. But Google has pushed out their Google Home voice-driven home assistant to other countries like most of Western Europe, Canada, Australia and New Zealand with some of these countries not yet supporting Amazon Alexa.

If Google wanted to establish local presence for Google Express with markets that have Google Home established, they would have to work with local household names in the retail scene. This may be about dealing with one or more local full-line supermarket / hypermarket chains who have a strong presence in these other countries as in Tesco or Sainsburys in the UK; Auchan or Carrefour in most of Continental Europe; or Coles or Woolworths in Australia.

Of course, a question that can be easily raised is whether the express online shopping platforms that Amazon and Google are pushing are being seen as an intent to “rub out” the convenience stores, mid-size supermarkets and the like that exist close to people’s homes. A similar question was raised regarding the arrival of automatic teller machines and their impact on smaller bank branches. Here, these machines were seen more as an “express” path or “always-available” path for the common bank transactions while the branches were able to serve people whose banking needs were met better through in a “face-to-face” manner. But in the case of the convenience stores and mid-size supermarkets, these places may suit people who prefer to visit a place and buy many goods or services or do their shopping “face-to-face”.

But operating Google Express as simply an “interface” storefront between their platforms and third-party retailers may allow them to deal with more of these retailers rather than run their own online store. As well, Apple, Microsoft and Samsung need to watch what is going on in this space especially as the idea of express online shopping is something that will be part of the competitive platform that is the voice-driven home assistant.

Visual support–now a key trend for voice-activated home assistants

Article

Amazon Echo Show in kitchen press picture courtesy of Amazon

The Amazon Echo Show – the first to prove the idea of an augment visual interface for the voice-driven home assistant

Amazon’s Echo Spot is a cuter version of the Echo Show | Engadget

From the horse’s mouth

Amazon

Amazon Introduces a New Member of the Echo Family: Echo Spot (Press Release)

My Comments

A trend that is surfacing for the voice-activated home assistant device is for these devices to provide a display which works alongside the voice-activated assistant by providing some sort of visual feedback. The display can be physically integrated in the smart speaker or similar device or appear on another device that ties in with the home-assistant device such as a TV equipped with a Chromecast or similar dongle.

Amazon Echo Spot press picture courtesy of Amazon

Amazon Echo Spot – the smaller brother of the Echo Show

Amazon kicked this off with the Echo Show that has an integrated colour touchscreen and augments Alexa replies with visual information as well as being an IP-based videophone. Then Sony integrated a clock display in to their Google Assistant speaker that was being premiered at IFA this year.

Now Amazon premiered their Echo Spot which is about the size of a traditional alarm clock and uses a circular touchscreen as its display. This device was being offered as the smaller bedroom-friendly version of the Echo Show.

But what is this functionality about?

This functionality is about providing visual support to a user’s interaction with a device that is based on a voice-driven home assistant platform. This can range from constantly-displayed information like the current time or the weather to written information that augments an answer offered by Alexa or the Google Assistant. It can also be information that is dependent on current or upcoming events like reminders, information about the music that is playing through the device or the status of an appliance or other device connected to your smart-home setup.

Setups that implement a colour graphical display, whether integrated or as an outboard screen, could take this concept further with photos, album cover art and other material that are part of the visual interface. Examples of this could be Alexa showing pictures of restaurants in response to a query about the best-value eats in town or the device being an electronic picture frame, referring to a collection of photos hosted on the network or the cloud. Let’s not forget that devices with a colour graphical display would implement the screen as a display for a compatible network video-surveillance camera or video intercom.

Of course, whoever programs the skills for Alexa, Google Assistant or other similar platforms will be wanting to write in the visual support and have to provide text as a baseline visual display. Personally I would see this feature as part of how Amazon Alexa, Google Home, Cortana and Siri will evolve in the voice-activated home assistant context.

Companies now to support multiple voice-driven home assistants

Articles

Harman now has smart speakers for Alexa, Cortana and Google Assistant | Engadget

The Sonos smart speaker with microphone hits the FCC | The Verge

Sonos to announce new smart speaker on October 4th | The Verge

From the horse’s mouth

Harman

WHEN VOICE MEETS SOUND (Press Release)

Introducing JBL® LINK Series: Immersive JBL Sound Now Available with the Google Assistant (Press Release)

HARMAN introduces Harman Kardon Allure with Amazon Alexa to the Voice Activated Speaker Family (Press Release)

My Comments

Harman Allure smart speaker press image courtesy of Harman

Harman Allure smart speaker powered by Amazon Alexa

The Internationaler Funkaustellung trade show has been and gone but this time more manufacturers were premiering smart-speaker products based on either the Amazon Alexa or Google Assistant platforms.

One of these is the Sony LF-S50G speaker that looks like Apple’s Siri-based HomePod smart speaker but has an integrated display while Panasonic were also launching the GA10 which is a box-like smart speaker. Both of these speakers work with Google Assistant.

But a few companies have put their feet in multiple ponds by supporting two or more platforms. One way is to offer different models or product ranges that are based on different platforms. The other is to attempt to have the one smart speaker able to be set up to work on one of many platforms that the user chooses.

JBL Link smart speaker range press picture courtesy of Harman

JBL Link smart speaker range powered by Google Assistant

The former approach has been taken by Harman who have multiple names of respect in the hi-fi, sound-recording, PA and allied industries under their wings. Initially, they offered the Invoke smart speaker that is based on the Microsoft Cortana platform. Now the premiered the JBL Link range of smart speakers that work on the Google Assistant platform as well as offering the Harman-Kardon Allure smart speaker that is based on the Amazon Alexa platform.

Pioneer and Onkyo recently underwent a “Renault-Nissan” merger of their home audio and AV businesses and offered a few smart speaker models based on the different platforms. Here, Pioneer premiered the Smart Speaker F4 which is based on the Amazon Alexa platform while Onkyo launched the Smart Speaker G3 based on the Google Assistant platform while maintaining the Alexa-based VC-FLX1 smart speaker that was launched at CES 2017.

The latter approach has been taken by Sonos with their S13 prototype smart speaker that is intended to be released on October 4. Here, they put forward the idea of having the user to have this speaker work with Siri, Alexa or Google Assistant rather than being stuck with one platform. It is seen as a premium-level attack at the Apple HomePod which will be based on Siri.

The approach of a manufacturer supporting different voice-driven-assistant platforms like Alexa or Google Assistant in different product ranges may appeal to companies who see one of the platforms offer a particular premium-level cachet which can tie in with their premium product ranges. This is while a popular platform like Alexa or Google Assistant could end up being focused on to popularly-targeted products.

Compare this with the idea of having multiple platforms supported by the same smart-speaker or similar device. Here, it can appeal to TVs, hi-fi / home-theatre components and allied devices that are expected by customers to run for the long haul or with premium network speaker products.

Either trend could be support by many different manufacturers while the devices that you interact with for these platforms could end up being more than just the cylindrical benchtop speakers.

The Google Home becomes a VoIP landline telephone

Articles

Google Home – to be an alternative to the landline telephone

(Update: Officially announced) Google Home’s calling feature might be coming soon | Android Authority

Google Home voice calling starts rolling out today | Engadget

From the horse’s mouth

Google Home

Introducing Free Calls With Your Assistant On Google Home (Blog Post)

My Comments

Using the common household phone

Could Google serve this role?

In May, Amazon launched an “over-the-top” VoIP system to allow you to call other Echo users as part of the Alexa platform. In my coverage of them launching this service, I saw it as another weapon in the battleground between the various voice-driven home assistant platforms.

Now Google have launched in to the USA and Canada a VoIP calling service which allows you to place calls to other USA or Canada phone numbers using your voice. At the moment, it is only an outgoing-call service.

As well, unless you are a Google Voice or Project Fi user, the person on the other end of the line won’t be able to see your number on their Caller-ID-capable telephone, but this will be enabled for other users to have their mobile number displayed by the end of the year. It is seen as a problem with most telephone users because robocalls and telemarketers conceal their Caller ID and users are not likely to answer calls which don’t relate to a person they know.

Here, the Google Home telephony setup works from the user’s Google Contacts phonebook which you could easily build up through your Android phone or through a Web-based user experience if you use an iPhone. There is support for multiple users with the Google Assistant differentiating them via their voiceprint.

Google still has a lot to do with making their Google Home voice-calling service catch up with Amazon Echo, such as supporting inbound calls, text and voice messaging, along with videocalls. In the case of videocalls, it may be about integrating Chromecast in to the equation, perhaps with support for a camera accessory which would be considered if they want to head towards dual-device large-screen videocalling.

But I do see Apple and Microsoft using their established VoIP platforms to make their forays to the voice-driven home assistant become communications devices.

Of course, the idea of integrating this kind of IP-telephony functionality in to Amazon Echo and Google Home platforms could be seen as retrograde by the millennial generation who are used to living without the traditional landline telephone. But such setups could be about maintaining a “catch-all” contact number for a physical location or older-generation users maintaining the idea of the traditional telephone but carrying it forward to the online era. Yet the mobile phones will simply serve as the private communications link while Google Home complements them for short calls where the privacy doesn’t matter.

Multiroom to be another common feature for smart speakers

Article

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

Amazon Echo – to become another online multiroom audio system

Amazon Echo multiroom audio not far off, report says | CNet

My Comments

A feature that is showing up with the “smart speakers” that are part of the various voice-driven home assistant platforms is the ability for multiple speakers of the same platform to work as a multiroom system. This is where the same content source can be played through multiple speakers of that same platform, including the ability to have multiple speakers or audio devices in a logical group representing, perhaps, a floor or an area of the house. This functionality is taking on the audio-content playback abilities like Spotify, TuneIn Radio, Tidal and others offered by the various voice-driven home assistant platforms

Google Home – already a multiroom audio system as well as a smart speaker

Google has already established it with their Home speakers and Chromecast-based audio connectivity devices. But Alexa are intending to join in by allowing you to play the same content source through multiple Echo speakers and to treat a group of speakers as a logical unit. Let’s not forget that while the market’s competitive, Apple and Microsoft won’t want to miss out on the idea of multiroom audio as part of their voice-activated home assistant platforms.

Similarly, Amazon have aligned their Alexa platform with DTS’s PlayFi multiroom audio platform which is pitched at the premium hi-fi market. They have a large number of the hi-fi names with them and are wanting to integrate full Alexa voice functionality in to their speakers and other audio devices.

There may be some feature possibilities that may end up in the product evolution for these smart-speaker platforms. One of these could be to set one or more pairs of speakers up as stereo pairs which can yield the improved separation when you listen to stereo content. Similarly, there could be the idea of creating a multiple-microphone array out of a group of speakers to make it easier for the voice-driven home assistant to understand you.

Who knows how hot the competition for the voice-driven home assistant that talks to you is going to be and whether this will mimic the home videocassette format wars of the early 80s?