Tag: Google

The battle’s on for streaming-music services

Articles

Spotify Windows 10 Store port

Spotify’s ad-supported free music service faces competition from Amazon and Google

Free ad-supported service tier

Amazon Music’s free ad-supported tier goes live, but only for Alexa users | The Verge

Amazon and Google Are Making Music Free — And That Could Be a Big Headache for Spotify | Rolling Stone

Hi-Fi-grade premium service tier from Amazon

Amazon may be working on a high-fidelity music streaming service | Engadget

Amazon Planning To Hi-Fi Music Streaming Service: Report | Android Headlines

Amazon Music rolls out a lossless streaming tier that Spotify and Apple can’t match | The Verge

From the horse’s mouth

Amazon

Amazon Music HD (Product Page – Sign up here)

My Comments

The Silicon Valley establishment are realising that other companies are offering streaming-music services that offer service options that they don’t provide in their own services.

Ad-supported free-to-end-user service tier

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

The Amazon Echo will benefit from Amazon’s free music service

One of these is a free-to-end-user service option which is supported by audio advertising that plays in a similar manner to commercial free-to-air music radio.

Spotify had, for a long time, established its streaming-music service on a “freemium” model with an ad-supported basic service tier free to the end-user. This is alongside their Premium service tier which can be fully enjoyed on your mobile device or Spotify Connect endpoint audio devices and without advertising.

The advertising models included display advertising on the user interface along with radio-commercial-type audio ads at regular intervals. They also offer to marketers advertising ideas like sponsored playlists or sponsored listening sessions.

Now Amazon and Google are offering a free-music ad-supported streaming tier for their “online jukeboxes” but this will be limited to their smart-speaker platforms rather than a Web-based or mobile-based experience. There will also be a limited music offering available through this music tier.

Premium hi-fi-grade service tier

Cambridge Audio / Rega hi-fi system

Amazon to undercut Tidal and Deezer when delivering a streaming music service fit to play through hi-fi equipment

The other is a premium streaming service that yields at least CD-grade audio fit to be played through that hi-fi system rather than an experience similar to FM radio.

TiDAL and Deezer based their music-streaming service on listeners who value high-quality sound for a long time. You may have heard music streamed from one or both of these services if you have recently attended a hi-fi show like any of the Chester Group hi-fi shows where I have heard TiDAL in action, or visited a boutique hi-fi or home-AV store.

Amazon aren’t taking this lightly and are offering the HD and Ultra HD service tiers which are the hi-fi-grade premium service tiers for their Amazon Music Unlimited streaming-music service. This is priced at US$15 per month with a view to undercut TiDAL and Deezer and is also targeted towards people who use Alexa-platform audio devices with their hi-fi system or use an Alexa-based network multiroom setup.

The Amazon service offers the high-quality service as two tiers – the HD one that is equivalent to CD quality and the Ultra HD one that is equivalent to “master quality”. These use the FLAC codec to trasfer the music to your equipment and you may find that the HD tier is similar to what you get if you are “ripping” a CD to FLAC files with, perhaps, Windows Media Player in Windows 10.  They are working with the record labels to license their music libraries to this service in order to have more high-grade content.

What is this to lead to

I see this opening up the floodgates for a highly-volatile streaming-music service market with companies wanting to cut in with entry-level free tiers driven by advertising or premium hi-fi-grade subscription tiers for those who value high-quality sound. Here, I would see at most of these companies running a three-tier music service for consumers – an ad-supported limited-content free service, a standard package with the whole library delivered ad-free and a premium package that has access to the whole library with CD-grade or master-grade audio.

There will be some factors that will allow each streaming-music service to differentiate themselves in a crowded market. They will become more important as a way to attract new subscribers or retain their existing subscriber base. It will also become important in encouraging people who have subscriptions with all of the services to focus their attention to a particular service.

One of these would be the quantity and quality of music playlists, especially curated playlists. Another would be the richness of information available to the user about the performers, composers, genres and other factors regarding the music library.

There will also be whether the music library contains underrepresented content and how much of this content is available to the users. This includes whether they offer a classical-music service with the expectations of such a service like composer-based searching.

Another issue that will show up is the provision of client-side support in standalone audio equipment so you aren’t running extra software on a computer or mobile device to get the music from that service to the speakers. This will also include having software for these services integrated in your car’s dashboard.

There will be the issue of what kind of partnerships the streaming-music service provider can have with the business community. It ranges from  “business music” service tiers with music properly licensed for public-performance on business premises to advertising and sponsorship arrangements like what Spotify has achieved.

As far as the creative team behind the music is concerned, a differentiation factor that will come about is how each streaming-music service renumerates these teams. It is whether they are the composers, arrangers, lyricists or music publishers behind the songs or the performers and record labels behind the recordings.

There will also be the issue of encouraging other vendors to tie-in streaming-music subscription as part of a package deal. This could be through an ISP or telco providing this service as part of an Internet or mobile-telephony service plan. Or buying a piece of equipment like an Internet radio could have you benefit from reduced subscription costs for a particular streaming-music service.

What I see of the online music-streaming market is something that will be very volatile and competitive.

UPDATE

19 September 2019 – Amazon formally launches the HD and Ultra HD hi-fi-quality service tiers for their Music Unlimited streaming service.

Celebrity voices to become a new option for voice assistants

Article

How to Make John Legend Your Google Assistant Voice | Tom’s Guide

Google Assistant launches first celebrity cameo with John Legend | CNet

How to make John Legend sing to you as your new Google Assistant voice | CNet

From the horse’s mouth

Google

Hey Google, talk like a Legend {Blog Post)

Video – Click or tap to play

My Comments

Google is trying out a product-differentiating idea of using celebrity voices as an optional voice that answers you when you use their Google Assistant.

This practice of using celebrity voices as part of consumer electronics and communications devices dates back to the era of telephone answering machines. Here, people could buy “phone funnies” or “ape tapes” which featured one-liners or funny messages typically recorded by famous voices such as some of radio’s and TV’s household names. It was replaced through the 90s with downloadable quotes that you can use for your computer’s audio prompts or, eventually, for your mobile phone’s ringtone.

Now Google has worked on the idea of creating what I would call a “voice font” which uses a particular voice to annunciate text provided in a text-to-speech context. This is equivalent to the use of a typeface to determine how printed text looks. It also encompasses the use of pre-recorded responses that are used for certain questions, typically underscoring the particular voice’s character.

The technology Google is using is called WaveNet which implements the neural-network and machine-learning concept to synthesise the various voices in a highly-accurate way. But to acquire the framework that describes a particular voice, the actor would have to record predefined scripts which bring out the nuances in their voices. It is part of an effort to provide a natural-sounding voice-driven user experience for applications where the speech output is varied programmatically such as voice-driven assistants or interactive voice response.

At the moment, this approach can only happen with actors who are alive and can come in to a studio. But I would see WaveNet and similar technologies eventually set up to work from extant recordings where the actor isn’t working to a special script used for capturing their voice’s attributes, including where the talent’s voice competes with other sounds like background music or sound effects . By working from these recordings, it could be about using the voices of evergreen talent that had passed on or using the voices that the talent used while performing in particular roles that underscored their fame. A good example of this application are the actors who performed in those classic British TV sitcoms of the 1970s or using Peter Sellers’, Spike Milligan’s, Harry Secombe’s and Michael Bentine’s voices as they sounded in the Goon Show radio comedy.

Google is presenting this in the form of a special-issue “voice font” representing John Legend, an actor and singer-songwriter who sung alongside the likes of Alicia Keys and Janet Jackson. Here, it is being used as a voice that one can implement on their Google Home, Android phone or other Google-Assistant device, responding to particular questions you ask of that assistant.

Amazon and others won’t take this lying down especially where the voice-driven assistant market is very competitive. As well, there will be the market pressure for third parties to implement this kind of technology in their voice-driven applications such as navigation systems in order to improve and customise the user experience.

Google to keep deep records of political ads served on their platforms

Articles

Australian House of Representatives ballot box - press picture courtesy of Australian Electoral Commission

Are you sure you are casting your vote without undue influence?

Google Releases Political Ad Database and Trump Is the Big Winner | Gizmodo

From the horse’s mouth

Google

Introducing A New Transparency Report For Political Ads (Blog Post)

Transparency Report – Political Advertising On Google (Currently relevant to federal elections in the USA)

Advertising Policies Help Page – Political Advertising (Key details apply to USA Federal elections only)

My Comments

If you use YouTube as a free user or surf around the Internet to most ad-facilitated blogs and Websites like this one, you will find that the display ads hosted are provided by an ad network owned or managed by Google. Similarly, some free ad-funded mobile apps may be showing ads that are facilitated through Google’s ad networks. Similarly, some advertisers pay to have links to their online resources placed at the top of the Google search-results list.

Online ad - to be respected like advertising in printed media

Google to keep records of political ads that appear on these sites so they have the same kind of respect as traditional print ads

Over the past few years, there has been a strong conversation regarding the authenticity of political advertising on the online space thanks to the recent election-meddling and fake news scandals. This concern has been shown due to the fact that the online space easily transcends jurisdictional borders and isn’t as regulated as traditional broadcast, print and away-from-home advertising especially when it comes to political advertising.

Then there is also the fact that relatively-open publishing platforms can be used to present content of propaganda value as editorial-grade content. The discovery of this content can be facilitated through search engines and the Social Web whereupon the content can even be shared further.

Recently Facebook have taken action to require authentication of people and other entities behind ads hosted on their platforms and Pages or Public Profiles with high follower counts. This ins in conjunction to providing end-users access to archival information about ad campaigns ran on that platform. This is part of increased efforts by them and Google to gain control of political ads appearing on their platforms.

But Google have taken things further by requiring authentication and proof of legitimate residency in the USA for entities publishing political ads through Google-managed ad platforms that targeting American voters on a federal level. As well, they are keeping archival information about the political ads including the ads’ creatives, who sponsored the ad and how much is spent with Google on the campaign. They are even making available software “hooks” to this data for researchers, concerned citizens, political watchdog groups and the like to draw this data in to their IT systems for further research.

If you view a political ad in the USA on this site or other sites that use display advertising facilitated by Google, you will find out who is behind that ad if you click or tap on the blue arrow at the top right hand corner of that ad. Then you will see the disclosure details under the “Why This Ad” heading. Those of you who use YouTube can bring up this same information if you click or tap on the “i” (information) or three-dot icon while the ad is playing.

Google are intending to roll these requirements out for state-level and local-level campaigns within the USA as well as rolling out similar requirements with other countries and their sub-national jurisdictions. They also want to extend this vendor-based oversight towards issues-based political advertising which, in a lot of cases, makes up the bulk of that kind of advertising.

Personally I would also like to see Google and others who manage online ad platforms be able to “keep in the loop” with election-oversight authorities like the USA’s Federal Election Commission or the Australian Electoral Commission. Here, it can be used to identify inordinate political-donation and campaign-spending activity that political parties and others are engaging in.

U2F-compliant security keys now seen as phish-proof

Articles

Facebook login page

It is being proven that the use of a hardware security key is making the login experience phish-proof

Google Employees’ Secret to Never Getting Phished Is Using Physical Security Keys | Gizmodo

U2F Security Keys Show Extreme Effectiveness Against Phishing | Tom’s Hardware

Google: Security Keys Neutralized Employee Phishing | Krebs On Security

My Comments

An issue that is being raised regarding SMS-driven two-factor authentication is that it can be used to facilitate phishing and other fraud against the user’s account. Here, it relies on the user receiving an SMS or voice call with a key value to enter in to the login user interface and this is totally dependent on the SMS or call being received at a particular phone number.

The area of risk being highlighted is that the user could be subjected to social engineering to “steer” their phone number to a mobile device under the hacker’s control. Or the IT infrastructure maintained by your mobile telephony provider could be hacked to “steer” your phone number somewhere else. The ease of “steering” your mobile phone number between devices is brought about thanks to a competitive-telephony requirement to “port” mobile or local numbers between competing telephony-service providers if a subscriber wishes to “jump ship” and use a different provider.

Google have proven that the use of hardware security keys that are part of the FIDO Allance’s U2F (Universal Second Factor) ecosystem are more secure than the SMS-based second-factor arrangement used by most online services. This is a “follow-on” from the traditional card-size or fob-size security token used by some banking services to verify their customers during the login process or when instantiating certain transactions.

Here, Google issued all their employees with a U2F-compliant security key and made it mandatory that their work accounts are secured with this key rather than passwords and one-time codes.

Most of these keys are connected to the host computer via plugging them in to a vacant USB port on that host. But there are or can be those that use Bluetooth and / or NFC “touch-and-go” technology to work with mobile devices.

Why are these U2F security keys more secure than the SMS-based two-factor authentication or app-based two-factor authentication? The main reason is that the U2F security key is a separate dedicated hardware device that works on an isolated system, rather than a backbone system dependent on mobile-telephony infrastructure or software that runs on a computer device that can be exposed to security exploits.

For most users, the concept of using a U2F-compliant security key for their data relates it to being the equivalent of the traditional key that you use to gain access to your home or car as in something you possess for that purpose. Most U2F-compliant security keys that use USB or Bluetooth would also require you to press a button to complete the authentication process. Again this is similar to actually turning that key in the lock to open that door.

This has underscored the “phish-proof” claim because a person who uses social engineering to make an attempt on the user’s credentials would also need to have the user’s security key to achieve a successful login. It is something that is similar to what happens when you use an ATM to withdraw cash from your bank account because you need to insert your account card in the machine and enter your PIN to commence the transaction.

What kind of support exists out there for U2F authentication? At the browser level, currently Chrome, Opera and Firefox provide native support but Firefox users would need to enable it manually. At the moment, there isn’t much production-level support for this technology at the operating-system level and a handful of applications, namely password-vault applications, provide native support for U2F authentication.

The issue of providing support for U2F authentication at the operating-system level is a real issue thanks to operating systems having an increased amount of native client-level support for online services “out of the box”. It also includes the use of Web browsers that are developed by the operating system’s vendor like Edge (Microsoft Windows) and Safari (Apple MacOS and iOS) with the operating system set up “out of the box” to use these browsers as the default Web browser. As well, Microsoft, Google and Apple implement their own platform-wide account systems for all of the services they provide.

Other questions that will end up being raised would be the use of hardware-key authentication in the context of single-sign-on arrangements including social-sign-on, along with the 10-foot lean-back user experience involving the TV set. The former situation is underscored through the popularity of Google, Facebook and Microsoft as user credential pools for other online and mobile services. This is while the latter situation would underscore console-based online gaming, interactive TV and video-on-demand services which are account-driven, with the idea of being able to support simplified or “other-device” user authentication experiences.

What has been proven is that easy-to-use dedicated security keys are a surefire means of achieving account security especially where the main attack vector is through social engineering.

Google and Facebook are starting to bring accountability to political advertising

Articles

Australian House of Representatives ballot box - press picture courtesy of Australian Electoral Commission

Are you sure you are casting your vote without undue influence? (Courtesy of Australian Electoral Commission)

Facebook announces major changes to political ad policies | NBC News

Facebook reveals new political ad policies in wake of U.S. election | VentureBeat

What Can and Can’t You Do with Political Advertising on Facebook? | Spatially

Google Joins Facebook In Banning All Ads Related To Ireland’s Big Abortion Vote | Gizmodo

From the horse’s mouth

Facebook

Update on Our Advertising Transparency and Authenticity Efforts {Press Release)

Facebook will not be accepting referendum related ads from advertisers based outside of Ireland {Press Release)

Google

Supporting election integrity through greater advertising transparency (Blog Post)

My Comments

Over the last five months, a strong conversation has risen surrounding electioneering and political advertising on the online platforms including social media and online advertising.

The trends concerning this activity is that the political advertising spend is moving away from traditional print and broadcast media towards online media as we make more use of highly-portable computing devices to consume our information and entertainment.

Issues that have also been raised include the use of fake comments and pre-programmed auto-responding “bots” as part of political campaigns. This is alongside the rise of very divisive political campaigns during the 2016 Brexit and US Presidential election cycles that played on racial and religious prejudices. There is also the fact that nation states with improper intentions are seeing the idea of poisoning the information flow as another weapon in their cyber-warfare arsenal.

It has also been facilitated through the use of highly-focused data-driven campaign-targeting techniques based on factors like race, gender, location and interests, with this practice being highlighted in the Cambridge Analytica saga that caught up Facebook and Twitter.

As well, the online advertising and social media platforms have made it easy to create and maintain an advertising or editorial campaign that transcends jurisdictional borders. This is compared to traditional media that would be dependent on having the advertising material pass muster with the media outlet’s advertising staff in the outlet’s market before it hits the presses or the airwaves.

This issue will become more real with the use of addressable TV advertising which is currently practised with some advertising-based video-on-demand services and some cable-TV platforms but will become the norm with traditional linear TV being delivered through through the increasing use of interactive-TV platforms.

This technology would facilitate “hyper-targeting” of political campaigns such as municipal-level or postcode/ZIP-code targeting yet maintain the same “air of legitimacy” that the traditional TV experience provides, making it feasible to destabilise elections and civil discourse on the local-government level.

Election-oversight authorities in the various jurisdictions like the Australian Electoral Commission or the UK’s Electoral Commission have been doing battle with the online trend because most of the legislation and regulation surrounding political and election activities has been “set in stone” before the rise of the Internet. For example, in most jurisdictions, you will see or hear a disclosure tag after a political advertisement stating which organisation or individual was behind that ad. Or there will be financial reporting and auditing requirements for the election campaigns that take place before the polls.

Facebook and Google are having to face these realities through the use of updated advertising-platform policies which govern political advertising, But Facebook applies this to candidate-based campaigns and issues-based campaigns while Google applies this to candidate-based campaigns only at the time of writing.

Firstly there is a prohibition on political advertising from entities foreign to the jurisdiction that the ad is targeted for. This is in line with legislation and regulation implemented by most jurisdictions proscribing foreign donations to political campaigns affecting that jurisdiction.

This is augmented through a requirement for political advertisers to furnish proof of identity and residence in the targeted jurisdiction. In the case of Facebook, they apply this policy to pages and profiles with very large followings as well as ads. Similarly, they implement a postcard-based proof-of-residence procedure where they send a postcard by snail mail to the user’s US-based home / business address to very presence in the USA.

Facebook augments this requirement by using artificial-intelligence to flag if an ad is political or not, so they can make sure that the advertiser is complying with the requirements for political advertising on this platform.

Like with traditional media, political ads on both these platforms will be required to have a disclosure tag. But Facebook goes further by making this a hyperlink that end-users can click on to see details like verification documents, why the viewer saw the ad along with a link to the sponsoring organisation’s Facebook Page. This has more utility than the slide shown at the end of a TV or online ad, the voice-announcement at the end of a radio ad or small text at the bottom of a print-media ad or billboard poster which most of these tags represent.

Both of the Internet titans will also make sure details about these campaigns are available and transparent to end-users so they know what is going on. For example, Facebook requires advertisers to maintain a Facebook Page before they buy advertising on any of the Facebook-owned platforms. This will have a “View Ads” tab which includes details about targeting of each current and prior campaign with a four-year archive allowance.

Google has taken things further by making sure that political organisations, politicians, the media and journalists are aware of the resources they have to assure data security for their campaigns and other efforts. Here, they have prepared a “Protect Your Election” Webpage that highlights the resources that they provide that are relevant for each kind of player in a political campaign. This includes Project Shield to protect Websites against distributed denial-of-service attacks, along with enhanced security measures available to operators of Google Accounts associated with critical data.

Both companies have been implementing these procedures for North America with Facebook trying them out in Canada then “cementing” them in to the USA before the midterm Congress election cycle there. Both companies then took action to suspend political ads from foreign entities outside Ireland during the election cycle for the Eighth Amendment abortion referendum taking place in that country. Here, they have applied the prohibition until the close of polls on May 25 2018. Let’s not forget that these standards will be gradually rolled out in to other jurisdictions over time.

But what I would like to see is for companies who run online advertising and social-media activity to liaise strongly with election-oversight officials in the various jurisdictions especially if it affects a currently-running poll or one that is to take place in the near future. This is in order to advise these officials of any irregularities that are taking place with political advertising on their online platforms or for the officials to notify them about issues or threats that can manifest through the advertising process.

 

Australian government to investigate the role of Silicon Valley in news and current affairs

Articles

Facebook login page

Facebook as a social-media-based news aggregator

Why the ACCC is investigating Facebook and Google’s impact on Australia’s news media | ABC News (Australia)

ACCC targets tech platforms | InnovationAus.com

World watching ACCC inquiry into dominant tech platforms | The Australian (subscription required)

Australia: News and digital platforms inquiry | Advanced Television

My Comments

A question that is being raised this year is the impact that the big technology companies in Silicon Valley, especially Google and Facebook, are having on the global media landscape. This is more so in relationship to established public, private and community media outlets along with the sustainability for these providers to create high-quality news and journalistic content especially in the public-affairs arena.

Google News - desktop Web view

Google News portal

It is being brought about due to the fact that most of us are consuming our news and public-affairs content on our computers, tablets and smartphones aided and abetted through the likes of Google News or Facebook. This can extend to things like use of a Web portal or “news-flash” functionality on a voice-driven assistant.

This week, the Australian Competition and Consumer Commission have commenced an inquiry into Google and Facebook in regards to their impact on Australian news media. Here, it is assessing whether there is real sustainable competition in the media and advertising sectors.

Google Home and similar voice-driven home assistants becoming another part of the media landscape

There is also the kind of effect Silicon Valley is having on media as far as consumers (end-users), advertisers, media providers and content creators are concerned. It also should extend to how this affects civil society and public discourse.

It has been brought about in response to the Nick Xenophon Team placing the inquiry as a condition of their support for the passage of Malcolm Turnbull’s media reforms through the Australian Federal Parliament.

A US-based government-relations expert saw this inquiry as offering a global benchmark regarding how to deal with the power that Silicon Valley has over media and public opinion with a desire for greater transparency between traditional media and the big tech companies.

Toni Bush, executive vice president and global head of government affairs, News Corporation (one of the major traditional-media powerhouses of the world) offered this quote:

“From the EU to India and beyond, concerns are rising about the power and reach of the dominant tech platforms, and they are finally being scrutinised like never before,”

What are the big issues being raised in this inquiry?

One of these is the way Google and Facebook are offering news and information services effectively as information aggregators, This is either in the form of providing search services with Google ending up as a generic trademark for searching for information on the Internet; or social-media sharing in the case of Facebook. Alongside this is the provisioning of online advertising services and platforms for online media providers both large and small. This is infact driven by data which is being seen as the “new oil” of the economy.

A key issue often raised is how both these companies and, to some extent, other Silicon Valley powerhouses are changing the terms of engagement with content providers without prior warning. This is often in the form of a constantly-changing search algorithm or News Feed algorithm; or writing the logic behind various features like Google Accelerated Mobile Pages or Facebook Instant Articles to point the user experience to resources under their direct control rather than the resources under the control of the publisher or content provider. These issues relate to the end user having access to the publisher’s desktop or mobile user experience which conveys that publisher’s branding or provides engagement and monetisation opportunities for the publisher such as subscriptions, advertising or online shopfronts..

This leads to online advertising which is very much the direction of a significant part of most businesses’ advertising budgets. What is being realised is that Google has a strong hand in most of the online search, display and video advertising, whether through operating commonly-used ad networks like Adsense,  Adwords or the Google Display Network; or through providing ad management technology and algorithms to ad networks, advertisers and publishers.

In this case, there are issues relating to ad visibility, end-user experience, brand safety, and effective control over content.

This extends to what is needed to allow a media operator to sustainably continue to provide quality content. It is irrespective of whether they are large or small or operating as a public, private or community effort.

Personally I would like to see it extend to small-time operators such as what represents the blogosphere including podcasters and “YouTubers” being able to create content in a sustainable manner and able to “surface above the water”. This can also include whether traditional media could use material from these sources and attribute and renumerate their authors properly, such as a radio broadcaster syndicating a highly-relevant podcast or a newspaper or magazine engaging a blogger as a freelance columnist.

Other issues that need to be highlighted

I have covered on this site the kind of political influence that can be wielded through online media, advertising and similar services. It is more so where the use of these platforms in the political context is effectively unregulated territory and can happen across different jurisdictions.

One of these issues was use of online advertising platforms to run political advertising during elections or referendums. This can extend to campaign material being posted as editorial content on online resources at the behest of political parties and pressure groups.

Here, most jurisdictions want to maintain oversight of these activity under the context of overseeing political content that could adversely influence an election and the municipal government in Seattle, Washington want to regulate this issue regarding local elections. This can range from issues like attribution of comments and statements in advertising or editorial material through the amount of time the candidates have to reach the electorate to mandatory blackouts or “cooling-off” periods for political advertising before the jurisdiction actually goes to the polls.

Another issue is the politicisation of responses when politically-sensitive questions are being posed to a search engine or a voice-driven assistant of the Amazon Alexa, Apple Siri or Google Assistant kind. Here, the issue with these artificial-intelligence setups is that they could be set up to provide biased answers according to the political agenda that the company behind the search engine, voice-driven assistant or similar service is behind.

Similarly, the issue of online search and social-media services being used to propagate “fake news” or propaganda disguised as news is something that will have to be raised by governments. It has become a key talking point over the past two years in relationship with the British Brexit referendum, the 2016 US Presidential election and other recent general elections in Europe. Here, the question that could be raised is whether Google and Facebook are effectively being “judge, jury and executioner” through their measures  or whether traditional media is able to counter the effective influence of fake news.

Conclusion

What is happening this year is that the issue of how Silicon Valley and its Big Data efforts is able to skew the kind of news and information we get. It also includes whether the Silicon Valley companies need to be seen as another influential media company and what kind if regulation is needed in this scenario.

At CES 2018, Google is answering Amazon’s Echo Show with smart displays

Articles

JBL Link View smart display press picture courtesy of Harman International

JBL Link View – one of the smart displays that is Google’s answer to the Amazon Echo Show (Press picture courtesy of Harman International)

Google takes on Echo Show with four new smart displays | CNet

Google’s routines look ready for prime time at CES | CNet

Google unleashes ‘smart displays’ loaded with Google Assistant | PC World

Lenovo Smart Display makes Google Assistant a smart home sidekick | PC World

Lenovo announces Google Assistant-powered Smart Display | Android Authority

From the horse’s mouth

Google

New devices and more: what’s in store for the Google Assistant this year (Blog Post)

Lenovo

Seeing is Believing on the New Lenovo™ Smart Display – with the Google Assistant™ Built In (Blog Post)

JBL

JBL® Announces LINK View, A Smart Display Speaker with The Google Assistant (Press Release)

My Comments

Amazon Echo Show in kitchen press picture courtesy of Amazon

Google is now giving the Amazon Echo Show something to worry about

Amazon has become the first company to integrate visual support in their voice-driven home assistant platform. This is in the form of the Echn Show and Echo Spot being “smart displays” with the ability to show text or other visual information to augment Alexa’s replies.

Now Google is answering Amazon by having a few other companies launch smart-display devices that work on their Google Home (Assistant) platform. The Consumer Electronics Show 2018 has effectively become the time for a showdown between both voice-driven home-assistant platforms.

These devices have the ability to work as a videophone thanks to integrated cameras and will have improved powerful speakers and microphone arrays. But they will miss out on the ability to show up Web pages. Rather they will provide visual feedback for Google Assistant replies or show videos at your command.

Lenovo has announced two of these smart displays – one with an 8” screen and grey back panel and one with a 10” screen and a bamboo back panel. Both of these units, equipped with the mono speaker and a touch screen can be positioned in a horizontal or vertical manner. They also have a switch to turn off the microphones along with a privacy shutter for their cameras.

JBL also premiered the Link View which has an 8” display but has stereo speakers and a rear-mounted passive radiator for that extra bass kick in the sound. LG and Sony are to release similar smart displays through the coming year thus building up Google Assistant’s position in this space.

But Google is integrating their Assistant (Home) platform in more smart speakers and TVs with some extant Android TVs from TCL, AirTV, Xiaomi and Skyworth having this function provided through a software update. Funai, Haier, Hisense, Westinghouse, Changhong and Element will roll this functionality in newer Android TVs that will be released this year. Of course, LG is integrating this functionality in their 4K UHD TVs.

You can’t escape Google Assistant when you get in to your car because it will be part of the Android Auto platform which a significant number of vehicle builders and aftermarket infotainment manufacturers are implementing.

What I see of this is that it will lead to a showdown between Google and Amazon regarding the voice-driven home assistant platforms that they offer. Who knows what else they could be lining up to answer each other with?

Google provides a tool to forums and the like to combat trolls

Article

ThinkBroadband forum

ThinkBroadband Forum – an example of a forum where content moderation can be simplified using Google Perspective

Google’s new innovative technology aims to combat online trolls | Android Authority

My Comments

Previously, I wrote an article regarding the Internet troll problem faced by people who have an Internet presence on a social network, forum, chat-room or similar environment. It is where they face toxic comments and online harassment on these boards from miscreants who use their presence there to make trouble.

A small business’s Facebook page – Google Perspective can make the management of these pages simple when it comes to visitor comments left on these pages

This is made worse for those of us who operate a corporate Internet presence on these environments for their business or other organisation or moderate a forum, blog or similar online presence. In some cases, it has caused some of us not to run these forums at all or turn off commenting ability for the blogs or other online content we publish.

But Google has come to the fore by developing software that allows moderators and users to gain better control over toxic Internet comments. This is based on a human-driven review cycle for comments such as end-users reporting or moderators disallowing comments discovered to be toxic. The Google Perspective software described here learns from the identified troublesome comments in order to determine what happens with new comments.

It is being offered as a set of application-programming-interface “hooks” that can be integrated with content-management systems, social networks and the like. But who knows how long it would take for the APIs that support this functionality to be offered simply as “wrapper” plugins for the popular extensible content-management or forum-management platforms. Similarly, an “outboard” comment-host like Livefyre or Disqus could benefit through offering the Google Perspective technology as a feature to help moderators with manage incoming contents.

They promoted the ability for a moderator to use Perspective to conditionally manage comments that are to be held for moderation or to red-flag potential “flame-wars” and miscreants. But they also put forward the idea for users to filter or sort comments by toxicity which can be of use for most of us who simply don’t want to waste time reading that junk.

What I see of this is that the Google Perspective comment-management software is something that could make it easy for those of us involved in the Internet conversation to make it easy to dodge the troublemakers.

Silicon Valley starts a war against fake news

Article

Facebook and Google to block ads on fake news websites | Adnews

Facebook Employees Are In Revolt Over Fake News | Gizmodo

Google and Facebook Take Aim at Fake News Sites | New York Times

Does the internet have a fake-news problem? | CNet

Google CEO says fake news is a problem and should not be distributed | The Verge

Want to keep fake news out of your newsfeed? College professor creates list of sites to avoid | Los Angeles Times

My Comments

Since Donald Trump gained election victory in the USA, there has been some concern amongst a few of Silicon Valley’s tech companies regarding the existence of “fake news”.

This is typically a story that is presented in order to refer to an actual news event but doesn’t relate to any actual news event. In some cases, such stories a hyped-up versions of an existing news item but in a lot of cases, these stories are built up on rumours.

The existence of Internet-distributed fake news has been of concern amongst journalists especially where newsroom budgets are being cut back and more news publishers and broadcasters are resorting to “rip-and-read” journalism, something previously associated with newscasts provided by music-focused FM radio stations.

Similarly, most of us are using Internet-based news sources as part of our personal news-media options or or only source of news, especially when we are using portable devices like ultraportable laptops, tablets or smartphones as our main Internet terminals for Web browsing.

Silicon Valley also see the proliferation of fake news as a threat to the provision of balanced coverage of news and opinion because they see this as a vehicle for delivering the populist political agenda rather than level-headed intelligent news. This is typically because the headline and copy in “fake news” reports is written in a way to whip up an angry sentiment regarding the topics concerned, thus discouraging further personal research.

But Facebook and Google are tackling this problem initially by turning off the advertising-money tap for fake-news sites. Facebook will apply this to ad-funded apps that work alongside these sites while Google will apply this as a policy for people who sign up to the AdSense online display-ads platform.

There is the issue of what kind of curating exists in the algorithms that list search results or news items on a search-engine or social-media page. It also includes how the veracity of news content is being deemed, even though Google and Facebook are avoiding being in a position where they can be seen as “arbiters of truth”.

The big question that can exist is what other actions could Silicon Valley take to curb the dissemination of fake news beyond just simply having their ad networks turn off the supply of advertising to these sites? This is because the popular search engines are essentially machine-generated indexes of the Web, while the Social Web and the blogosphere are ways where people share links to resources that exist on the Web.

Some people were suggesting the ability for a search engine like Google or a social network site like Facebook to have its user interface “flag” references to known fake-news stories, based on user or other reports. Similarly, someone could write desktop or mobile software like a browser add-on that does this same thing, or simply publish a publicly-available list of known “fake-news” Websites for people to avoid.

This is infact an angle that a US-based college professor had taken where she prepared a Google Docs resource listing the Websites hosting that kind of news, in order to help people clean their RSS newsfeeds of misinformation, with some mainstream online news sources including the New York Magazine providing a link to this resource.

The issue of fake news distributed via the Internet is becoming a real problem, but Silicon Valley is looking at different ways to solve this problem and bring to it the same level of respect that was associated with traditional media.

Google now offers a VR tour of 10 Downing Street

Article – From the horse’s mouth

Google Arts And Culture 10 Downing Street door by Jdforrester crop from original by Prime Minister's Office, HM Government. (2010 Official Downing Street pic.jpg) [OGL (http://www.nationalarchives.gov.uk/doc/open-government-licence/version/1/)], via Wikimedia Commons

Blog Post

Virtual Tour – 10 Downing Street

My Comments

One of the most important halls of power in the world has been 10 Downing Street, where the British Prime Minister lives and the most important rooms of this place have been taken further with Google’s virtual-reality tour.

Here, Google had made this place, normally off-limits to the public, available in a manner that you can browse around the public rooms associated with Britain’s political life, especially where they were underscored by two key Prime Ministers – Harold Wilson and Margaret Thatcher.

It works just as well with your regular computer or a mobile device and you can enjoy this with the Google Cardboard virtual-reality viewer. If you use a regular computer that doesn’t implement a touch screen, you can get a similar benefit using a scrollwheel-enabled mouse or a multitouch-capable trackpad. Here you can zoom in on some of the pictures in the rooms or the Grand Staircase using that zoom gesture for the touchscreen or multitouch-capable trackpad or operate the scrollwheel on your mouse.

Anyone who is studying British history or the politics associated with countries that follow the Westminster system should have a look at this virtual-reality tour that underscores where one of the most important politicians has always lived.