Tag: online TV

FAST streaming TV becoming more common

TenPlay Website screenshot with some FAST channels offered by the Ten Network.

The Ten Network offers some FAST-TV channels through its TenPlay platform

FAST streaming TV is a new way of offering TV services via the Internet. FAST stands for Free Ad-supported Streaming TV; implying that the service is dependent on advertising for its income like a commercial free-to-air TV station. Personally, I would prefer to refer to these services as FST services to encompass public-service broadcasters or community broadcasters who run a business model that eschews advertising or subscriptions, such as the BBC in the UK or ABC in Australia.

But this is about offering a linear TV service via the Internet without having it appear on an RF-based carrier like terrestrial (aerial), cable or satellite. This is in contrast to free-to-air and subscription TV operators who run their linear TV services using Internet means in addition to RF (terrestrial, cable or satellite) means. There is also the ability to offer interactive and personalised advertising which may appeal to advertisers and viewers.

The two main approaches

FAST services are being offered under two different approaches. One is via a broadcaster or other content provider who already has significant presence within its market including offering their own content on their own service. This approach is being taken by most of the commercial free-to-air TV stations in Australia and could work for established broadcasters or the “basic cable” content providers moving themselves off cable to over-the-top Internet delivery. This is in addition to offering the channels distributed normally through RF means being offered using Internet means and, in some cases, providing editorial content for areas different to what is received locally via terrestrial or cable using an Internet stream.

Some TV providers like Australia’s public-service and commercial free-to-air TV networks use FAST-equivalent Internet-delivered TV streams as a way to allow viewers to “jump” editorial borders and, perhaps, watch an interstate news bulletin. We experienced this by accident once when we couldn’t find the TV’s remote control and used our Apple TV and its remote control to control our TV via HDMI-CEC.

Here, we used the ABC iView app to watch the ABC TV stream but accepted the default setup which provided us with the Sydney feed rather than the Melbourne feed which was relevant to us. The news bulletin was full of Sydney-based news including NRL rugby-league and the NSW weather report rather than the Melbourne-based news with AFL Australian-rules football and Victorian weather report. This kind of viewing could be seen as of relevance to, for example, people travelling to another district and wanting to know what the weather will be like at their destination.

The other approach is a company that hasn’t created its own content but simply redistributes channels, runs the user experience and sells advertising time. Such a company can be a TV or set-top device manufacturer like Samsung, a connected-TV platform developer like Roku or someone who just offers an app to many connected TV platforms. Here, content producers would offer TV channels via Internet or satellite means to one or more of these FAST TV services.

What is this leading to

Supplementary, niche and heritage content

Some of the traditional free-to-air broadcasters are using the FAST (FST) approach to offer extra content in an Internet-first means. This is seen as a low-risk means to offer supplementary content rather than having to engage in a high-risk approach of obtaining extra RF capacity or licences for a new service.

For example, TenPlay in Australia has been exploring this approach to offer supplementary content for sports events they have rights to and even brought the Pluto TV PAST service in to Australia. Or the Seven Network used 7Plus were providing “direct-to-sport” access for the Olympic Games where you could see the fixtures relating to a particular Olympics sport of your choice.

At the moment, traditional free-to-air TV broadcasters and channels who appeared in basic cable-TV tiers are showing interest in FAST services. For basic-cable-TV services like news services, it is seen as a way to become less dependent on cable and satellite TV networks leading to a way to reduce costs and assure some editorial independence. The traditional free-to-air broadcasters see this as a way to take their content further including to “take advantage of the moment”.

Here, a key advantage is to provide niche content whee it is not justifiable enough to acquire RF space like a satellite transponder or DVB-T multiplex bandwidth to serve that niche. It can also be seen as a way to try out particular geographic or, more so, demographic markets with content that appeals to them, also courting advertisers who offer products and services appealing to that demographic.

For example, the Seven Network have set up a FAST Bollywood channel through 7Plus to offer content that appeals to the Indian-subcontinent diaspora in Australia. Or the Ten Network have annexed the Pluto TV FAST service to Australia and offered it vla TenPlay with ad space for local businesses.

In addition, a broadcaster who has a lot of heritage built up in their intellectual property could run FAST channels based around that content. This is an approach that a lot of the free-to-air broadcasters and film studios are taking with FAST TV by offering channels celebrating this heritage.

FAST as another form of “cable TV”

In some countries like North America where the classic cable-TV business model has been valued, third-party companies like TV manufacturers or connected-TV-platform developers have simply ended up being FAST service providers. They simply ended up managing the end-user experience, partnering with channels and selling advertising time.

Here, this leads to the many-channels cable-TV experience in a new over-the-top Internet-driven package. It could especially allow the channels that were typically offered in a basic cable package to continue to exist as well as providing a platform for niche channels to exist.

There will be the “Netflix/YouTube” type of TV viewers who will have done away with linear TV in all its forms. This cohort would place emphasis on carefully choosing which shows to watch so as to avoid being seen as the couch-potatoes of yesteryear. This also includes binge-viewing of TV series that they show interest in by seeing a run of episodes in a single session.

Complementing video-on-demand and broadcast TV

FST TV complements AVOD (Advertising-supported Video On Demand) or BVOD (Broadcaster-provided Video On Demand) by allowing the same provider to offer streamed linear and on-demand content. That means that viewers who prefer the traditional discoverability of content offered by a linear service and those who prefer to view what they are interested in using an on-demand service.

A service provider can easily consider offering shows on FST and VOD under the same user interface. This could work in a similar way to the BVOD services offered by traditional broadcasters, where a viewer can see earlier episodes of a show they watched on a linear service. For example, it could be about catching up on a season of a show or watching a few prior episodes to justify whether to continue watching it.

Both these services will have various attributes in common such as to support interactive TV for editorial or advertising material from the get-go. This can appeal to both editorial content such as alternative angles or commentaries for sporting events; or advertising where you can follow through on advertised products or services that interest you.

Once DVB-I and similar integration technologies come in to play, it could be about the ability to channel-surf between FST channels and traditional TV channels. This could make FST platforms more appealing to those of us who like to continue watching TV on the big screen.

Key questions

Brand safety and social licence to operate

Most FST channels would implement production values similar to established public-service and private TV networks. As well, there would be an expectation by the FAST TV services to place ads beside appropriate content to assure brand safety and suitability.

But the Free Streaming TV ecosystem could become a breeding ground for services and channels that don’t have social licences to operate. This could be about news channels that engage in fake news and disinformation or channels running content that is socially questionable. Or there can be issues like when certain editorial and advertising content should be on air so as to make sure children aren’t seeing inappropriate material.

This could be facilitated by a FAST service that is laissez-faire about whom they partner with or what they offer. Or, like I have seen with various “free speech” social networks, it could be easy to set up a FAST service that offers controversial content because there isn’t the need to acquire a broadcast licence or agree to use cable or satellite capacity.

But this issue could be answered with FAST services or trade association who resolve to vet channels that they want to partner with. Similarly app-driven platforms could exert a “gateway role” regarding apps for connected TV services. This is something that Apple, Google, Samsung, and the video-game console platforms have done successfully.

Or countries could apply the “rules of broadcast” to the FST TV ecosystem and have it subject to scrutiny by their broadcast and communications authority like Ofcom or ACMA. It is something that may be easier if the content services or distributors are founded in or have an office in their jurisdiction.

Simplifying the user experience

TV remote control

FST TV will need to permit simplified lean-back operation with the TV remote control if it is to be successful

FST TV will also need to permit a user experience similar to what has become customary for traditional RF-based broadcast TV. This is to provide for the ability to:

  • channel-surf suing the typical up-down button on the remote control,
  • view an electronic programme guide that shows what’s on across all channels and services;
  • enter a channel number to gain direct access to a particular channel and
  • use a “previous channel” button to switch between two different channels.

Here, this avoids a long-winded channel selection process where the viewer would be expected to go up to the FST service’s menu to select another channel or to the main “connected-TV” menu to switch between FST services.

This could be facilitated via DVB-I or similar technologies associated with TV content distribution. The TV sets and set-top boxes would then be required to create amalgamated channel lists and EPGs that are, perhaps, sorted by “channel numbers”, priority lists or service providers.

Conclusion

FAST TV / FST TV could act as an over-the-top Internet-delivered equivalent to terrestrial, cable or satellite TV in providing that linear discoverable viewing experience that we have loved for a long time.

Free-to-air TV in the online age

Article

ABC News 24 coronavirus coverage

Traditional TV will maintain relevance but is to integrate Internet as a means of delivery

Industry group to lead access of Free to Air on connected TVs | TV Tonight

My Comments

Free-to-air TV is still seen as highly relevant. This is more so in countries like UK, Europe and the Asia/Pacific regions due to a well-known and well-loved public-service broadcaster funded primarily by government line-funding of some sort of a public-service-broadcasting levy like a TV licence fee. In most of these countries, commercial private free-to-air TV came later while some of these countries don’t place value on cable or satellite pay-TV services.

As well, in those countries that value free-to-air TV, single-family houses have a TV aerial installed on their rooftops. Or multiple-premises buildings like apartment blocks along with buildings like hotels and hospitals have a subsystem based around a common TV aerial that effectively services each TV within the building with the broadcast signal from the free-to-air broadcasters. In some geographical areas like Europe, the satellite dish or cable-TV infrastructure is used as an alternative means of delivering free-to-air TV with Germany adopting an “RF-medium” agnostic approach to delivering free-to-air TV. Let’s not forget that the TV set’s own tuner or a tuner integrated in a retail-supplied set-top box is preferred as the device to watch TV with.

TV aerial and satellite dish on house roof

DVB-I and allied technologies may reduce reliance on RF infrastructure like TV aerials or satellite dishes even for free-to-air TV

In most countries, the free-to-air TV channels are considered a “sacred cow” where they are guaranteed frequency allocations on the VHF or UHF TV wavebands. As well, there is a legal guarantee to assure availability of these channels through cable, satellite or IPTV platforms such as through “must-carry” requirements or a platform-independence mindset for running TV services. This typically assures access everywhere or allows “one-remote” operation for your TV viewing experience.

There is also legal protection in most of these countries for access to the sports and cultural events that matter via free-to-air TV. This is in the form of “anti-siphoning” regulation that proscribes pay-TV providers from gaining exclusive broadcast rights to these fixtures, with some countries wanting to apply the same prohibition to subscription-driven online streaming providers as well.

Let’s not forget that the free-to-air channels in most of these countries work on a unified platform like Freeview which provides common technical, marketing and advocacy support for the free-to-air TV experience.

Watching TV, especially free-to-air TV, has been associated with a known and loved user experience. This includes channel surfing with the “up” and “down” buttons on the remote control, keying in a channel number commonly associated with that channel on a numeric keypad or using a button to flip between the last two viewed channels.

In the online era

Traditional free-to-air TV has had to implement online strategies in order to stay relevant. This is more so as younger people are drifting away from traditional media to whatever media is being served up on the Internet, especially social media or YouTube videos.

10Play with MasterChef as an example of a BVOD service offered by a free-to-air TV broadcaster

Could this also open up an extra feature for gaming-ready 4K TVs?

The connected-TV experience in most countries has been augmented through free-to-air TV broadcasters running an online video-streaming platform of their own, known as a “BVOD” (Broadcaster Video On Demand) service. This typically provides “catch-up” viewing of prior shows and has lately provided for binge-viewing of TV series and even has provided supplementary video content for some shows.

This service is currently furnished through a Website ran by the TV broadcaster themselves in addition to native apps for mobile or connected-TV platforms. They are also extending the BVOD apps towards providing “free streaming TV” channels which don’t exist on the TV broadcaster’s RF platforms. These channels are also known as “FAST” channels, short for “Free Ad-supported Streaming TV” because most such operators are in a position to sell advertising time on these channels. It allows them to provide supplementary traditional linear TV content without needing to license extra RF spectrum.

In most countries, free-to-air TV broadcasters who run advertising have been considered a brand-safe area for advertisers to advertise within. This is because of long-time legal and social expectations associated with the privilege of using the airwaves to broadcast. It is an issue that has come forth thanks to issues like fake news, disinformation, propaganda and hate speech and advertisers don’t want to tarnish their brand image by being associated with that kind of material. These values also extend to the BVOD platforms that these broadcasters run.

Technically, standard have been released to allow for hybrid Internet-and-broadcast TV with the goal of providing the same traditional TV installation and user experience. The first of these is the DVB-I and DVB-HB standards that allow reception of TV content via a local-area network whether from the Internet or a broadcast-LAN server device.

Let’s not forget that these standards are also about providing a seamless user experience between broadcast and broadband TV experiences thanks to HBBTV, ATSC 3.0 NextGenTV and DVB-I TV. This brings with it the idea of interactive TV or access to supplementary content on TV. There is even research in to companion-screen integration for editorial and advertising content so as to provide seamless access to relevant services on your smartphone or tablet when you watch TV.

Issues with free-to-air TV in the connected age

Issues currently seen with free-to-air TV are that all services aren’t consistently available across the country with a desirable consistent quality of service. This can apply to countries that have large rural areas like Australia or countries that have a lot of mountainous terrain like Switzerland.

Add to this that not all areas have access to a decent standard of Internet service, whether via a fixed-broadband or a mobile-broadband means. This is typical primarily of rural areas but can also extend to poorer urban areas where there has been some “redlining” taking place.

As well, not every room in a house would have its own conveniently-located TV-aerial socket to assure reliable reception of free-to-air TV around the house. This typically leads to the use of indoor antennas that aren’t really reliable for TV reception, especially antennas that are offered at the cheap end of the market.

An issue of concern to the free-to-air TV community is that TV manufacturers and smart-TV platforms give priority to subscription video-on-demand or advertising video-on-demand services that offer the most money to the platform or manufacturer. It can also include electronic programme guides not featuring the local free-to-air TV channels in a prominent position. This causes free-to-air content including BVOD services to be placed at the bottom of the pack.

Chromecast and similar devices are being used as an alternative to smart TVs

You can do more with your Chromecast with Google TV if you use a USB-C hub or dock that offers Power Delivery pass-through

Then there is the popularity of Apple TV, Chromecast, Roku and Amazon Fire TV as set-top-based alternatives to the smart-TV approach. Such platforms are being valued as a way to add this kind of functionality to any TV with an HDMI socket no matter its age. This is more so about the integration of those platforms with a user’s desktop, mobile or smart-home computing environment and brand loyalty. As well, these devices cater to the reality that older TVs are moved to secondary lounge areas or bedrooms when you buy a newer TV that has the latest technology.

Even the broadcaster video-on-demand services don’t really understand “multiple adult households” easily when they ask for user login details to create a personalised user experience. This is something I have previously covered in a separate article about supporting many different user logins on online media services when used on smart TVs and the like.

Lenovo Yoga Tab Android tablet

Tablets like this Lenovo Yoga Tab Android tablet are an example of a screen-based device that could show TV but doesn’t have a TV tuner for this purpose.

Not all screen-equipped devices have TV tuners and may have to support Internet / LAN delivery of TV content with standards like DVB-I and DVB-HB. Such standards could provide for a traditional TV user experience and access to free-to-air TV. This doesn’t just relate to regular desktop and laptop computers or mobile computing devices but is encompassing a new breed of computer monitors and small lifestyle TV-type devices that have “smart-TV” functionality but don’t have a broadcast-TV tuner of any form.

What can be done

Mobile and desktop software for free-to-air TV

Free-to-air TV platforms could work on mobile-platform apps and desktop software that provide access to this kind of TV content, including “broadcaster video-on-demand” services from the Internet through a single interface. This could include a “virtual-remote” interface to allow channel surfing or direct-entry channel selection along with the electronic programme guide so you can know “what’s on”.

Increased support for TV via your home network

Samsung M7 Smart Monitor press image courtesy of Samsung

The new Samsung M7 and M5 monitors also double as Internet TVs with direct access to Netflix & co and are in a position to benefit from TV delivered by the Internet

TV via your home network or Internet service could be encouraged in may ways.

For the ATSC 3.0 NextGenTV standard used primarily in North America, there has to be work on standardising free-to-air-TV via the Internet and home network. There was some work being achieved for the North American market as far as “broadcast-to-LAN” is concerned, mainly as a way to achieve market competition for cable-TV set-top boxes. But this was effectively scuttled during the presidency of Donald Trump thanks to him installing FCC commissioners who protect the established pay-TV companies.

Smart TVs of or greater than a certain screen size like 32”  could be required to receive TV via a broadcast tuner and Internet / home network facilities. For Europe, Asia, Australia and the like, this would mean support for DVB-I and DVB-HB standards alongside DVB-based RF-delivery broadcast TV standards.

The “broadcast-LAN” product segment could be developed further with more companies offering such server devices to the market. Here, this would be about making sure that such devices are working to particular standards like DVB-HB. Value-priced “broadcast-LAN” devices could be offered with multiple tuners so that multiple household members can receive TV content from different channels concurrently.

As far as UK, Europe, Australia, Asia and other countries who value the DVB TV standards go, they could place importance on DVB-I as an important part of the free-to-air TV broadcast platform. This would include a requirement to simulcast “socially-protected” free-to-air TV channels through DVB-I as well as traditional RF technologies.

Examining interactive TV technologies and making best use of them

Where the TV platforms support interactivity, this feature needs to be exploited and developed further.

This could be about working on a quick-to-operate simplified link to the “supplementary screen” like your smartphone, tablet or computer. Or it could be about facilitating transactions in a 10-foot “lean-back” environment including knowing what would work well in such an environment. It may even include the ability to use driverless printing to obtain hard copy from interactive TV resources.

Add to this things like targeted advertising so that it underscores local relevancy without being too invasive or threatening. This includes establishing policies for political advertising that is targeted towards specific electorates or neighbourhoods.

Redefining broadcast-TV market-area policies

Broadcast policies would also need to factor in situations where metropolitan economic areas that are a broadcast market in themselves sprawl in to neigbbouring communities that are part of other broadcast markets.

This is facilitated when urban areas build or upgrade transport infrastructure to bring the city’s periphery closer to the main economic centre as far as travelling time is concerned. It makes the city’s periphery or neigbbouring city attractive to commute to the other area for work, study or to benefit from what that area offers.

Or it can be the creation of additional attractive economic hubs on the outskirts of the city in order to increase more varied economic activity there. This can include adding commercial and industrial activity to what was a commuter town to diversify its economy.

In the same context, there are the neighbouring country towns with tourist attractions that are up to three hours’ drive from the metropolitan area being considered attractive for holidays, remote working or retirement. This leads to strong interest from the town’s community and the government in investing in these towns.

Examples of this include two or more cities facing conurbation or towns and cities on the edge of a city’s metropolitan area forming part of that area’s commuter belt. In a significant number of federation countries like Australia or the USA, there are alt least a few of these conurbations or commuter belts that straddle at least one state border and some countries with land borders may face this situation.

Typically, the TV broadcasting for the different geographic areas may be different as far as news content or advertising is concerned. As well, some areas may benefit from different programming of local interest like sports fixtures or rural-interest programming that is shown in its own time window. In a significant part of continental Europe, this is also represented by the public-service broadcasters running a TV channel such as a “third channel” that is dedicated to programming local to a particular geographic region.

But for those communities, there has to be some support where users can select content pitched at a neighbouring area especially where there is a significant difference in the content available. This could be facilitated through IP-based technologies like DVB-I that allow the creation of channels and channel lineups relevant to areas like commuter-belt communities.

Here, there has to be a willingness to re-examine broadcast market areas where it is noticed that one or more towns and cities are growing significantly or becoming “closer together”. This may also include providing special support when it comes to handling broadcast services for commuter belts and similar neighbouring regions while preserving programming peculiar to particular areas.

Conclusion

Traditional free-to-air TV will still be relevant in the online age in many forms. This could be about using the Internet as a complementary means to distribute the broadcasts. Or it could be about using online services to augment the editorial or advertising broadcast material.