Category: Internet Access And Service

Getting Congress to agree on anything is a challenge. When it comes to spectrum bills there is disagreement on both sides with how the situation should be handled. In some instances it seems that the tech community would benefit from freeing up spectrum for the wireless industry. Yet with some of the limitations proposed, it could all end up in utter disaster.

The spectrum bills are trying to define who will have access to wireless broadband. In essence television broadcasters are being asked to give up at least part of their spectrum for mobile broadband. It seems like most favor this idea, but as is usually the case, the devil is in the details.

Agreement

One thing everyone seems to agree on is providing both the spectrum and the funding for public safety entities. This national broadband network would make it possible for people to handle an emergency. In the case of 9-11 the network already set in place failed. There were issues with communication that ended up delaying some of the much needed help. With a national network, information would flow smoothly and at a much faster pace if a disaster did take place. Who wouldn’t feel a sense of safety knowing that the people that take care of major issues and crisis have an open source of communication ensuring that they are more efficient in their duties?

Disagreement

The spectrum bills asks television broadcasters to give up some of their spectrum. As an incentive, they would receive a portion of the auction price for that specific spectrum. Here’s where things get tricky. In some instances, Congress is attempting to take more control of unlicensed wireless. While Wi-Fi and Bluetooth operate in this portion of unlicensed spectrum there is a threat to other potential opportunities for advancement. Ever heard of the Super Wi-Fi (also called White Spaces broadband)? There is no guarantee that these plans or ideas would be allowed to proceed under certain spectrum bills. This may close the door to future Wi-Fi developments.

Licensed bidders like several of the big internet service providers have the ability to bid on this open spectrum. While this does generate funds and gives these companies a larger range of access, it is the everyday person looking to take advantage of the wireless system that could lose out. He or she would have to gather together a large number of individuals and attempt to make a single bid as a collective group. Even with the latest technology, the chances of outbidding larger corporations seem slim.

The final oddity in some of Congress’ spectrum bills is the geographic location issue. It is being suggested that people should bid on available spectrum in certain locations. A company may have access in one state and no access in another. It prevents a national system for everyone to take advantage of. Instead there would be a set of disconnected lines that can only be accessed from one specific location.

Progress seems to walk a fine line. On the one hand everyone wants to see improvement. The problem is that everyone wants that improvement to look different. Some internet service providers may want to make a bid for the spectrum, giving them unlimited access. Individual users have concerns that their own Wi-Fi will be hindered as there are regulations and rules for different entities in different parts of the country.

The tech industry needs an environment that is open to new discoveries. It is here that new technology is developed and offered up as progress and improvement to everyone. At this point there is no one spectrum bill that truly benefits the tech community as a whole.

Author Bio : Sam Kirby is a freelance content writer who develops articles on various topics. Sam’s main interest lies however in developing articles realted to Internet services and internet service providers.

Article

Wayne Swan to hit switch on NBN regional link | The Australian

My Comments

Previously I mentioned a fibre link which would enable Darwin and Alice Springs to benefit from real competitive broadband service like the rest of Australia. But there is another link which would serve Darwin that the Acting Prime Minister, Wayne Swan is about to switch on at the time of publication.

But this one would provide a link between Darwin and Toowoomba in Queensland; and would be part of the National Broadband Network. It would pass Mount Isa, Tennant Creek, Emerald and Longreach, thus “lighting up” these towns for real broadband.

One of the main reasons in enabling Darwin with these fibre-optic broadband backhaul links is to exploit Darwin’s proximity to Asia. This means that Australia-Asia Internet links can be set up between these territories, allowing Australia to benefit from Asia being the newer business hub.

As these backhauls are laid down, it would be a chance to allow smaller communities to benefit from real Internet service. This is more so if there is encouragement for branch links to be extended out to the other communities that the trunks pass.

Through this last year, there has been an increasing number of incidents where customers of high-profile companies have had their identifying data compromised. One of these incidents that put everyone in the IT world “on notice”, especially those involved in consuner-facing IT like ISPs or online services, was the Sony PlayStation Network / Qriocity break-in by LulzSec / Anonymous.

Close to that, I had attended a presentation and interview concerning the security of public computing services hosted by Alastair MacGibbon and Brahman Thiyagalingham from SAI Global, the report which you can see here.

The BigPond incident

Over the last weekend, Telstra had suffered a security breach that compromised the user details of some of their BigPond Internet-service customer base. This was through a customer-service search Webpage being exposed to the public Internet rather than Telstra’s own customer-service network.

The privacy compromise was discovered on Friday 9 December 2011 (AEDT) and mentioned on the Whirlpool forum site. It was in the form of an in-house “bundles” search page exposed to the Web with the database containing usernames, passwords and fully-qualified email addresses of a large number of the customer base at risk.

Telstra’s response

But Telstra had responded very quickly by locking down the BigPond customer email servers and Web-based self-service front-ends while they investigated the security compromise. The customers whose data was exposed had their passwords reset with them being required to call the BigPond telephone support hotline as part of the process.

As I do maintain an email account through this service for a long time, I had taken steps to change the password on this account. This was even though I wasn’t one of the customers that was subject to the aforementioned mandatory password reset.

Telstra also maintained a live channel of communication to its customers through their own Web sites, through updates to the main media channels and through an always-running Twitter feed. Once the email system was open for business, a follow-up email broadcast was sent to all BigPond customers about what happened.

My comments on how this was handled

Like the Sony PlayStation incident, this incident was one that affected a high-profile long-established brand which, like other incumbent telecommunications-service providers, was in a position where the brand has a bittersweet connotation. Here the brand is associated with a portfolio of highly-established high-quality stable telecommunications services but has had negative associations with poor customer service and expensive telecommunications services.

What I saw of this was that after the Sony incident and similar incidents against other key brands, the IT divisions for Telstra haven’t taken any chances with the data representing their customer base. They had quickly locked down the affected services and forced the necessary password-reset procedures in order to reduce further risks to the customers; as well as keeping customers and the public in the loop through their media, Web and Social-Web channels.

The Telstra incident also emphasised the fact that the risks can come from within an affected organisation, whether through acts of carelessness or, at worst, deliberate treacherous behaviour by staff. As I have said in the previously-mentioned interview and conference article, there needs to be data protection legislation and procedures in place in Australia so that a proper response can occur when these kinds of incidents occur.

Article – French language

Le nombre d’abonnés FTTH a augmenté de 71 % en un an – DegroupNews.com (France)

My comments

After I had reviewed this article about the apparent increase in fibre-to-the-home next-generation Internet subscribers, I had noticed a few key facts.

The areas where there was the FTTH activity taking place were France’s major cities, but where there has been local initiative taking place concerning real-broadband or next-generation Internet, there has been the activity.

A good question to ask is whether there is immediate takeup of FTTH next-generation Internet as soon as customers know that the service is passing their door? For the apartment buildings and other multi-tenancy buildings, there may be issues concerning the rollout within the buildings as agreements are struck with landlords and building-management associations (body corporates).

I would also find that the competitive-service measures such as “multifibre” (each provider maintaining fibre infrastructure to the customer” and “monofibre” (infrastructure shared by multiple providers) allows more customers to choose value for money for their triple-play Internet needs.

Article

Skype – The Big Blog – Parliaments across Europe renew calls to protect net neutrality

My Comments

There has been a lot of discussion about the Net Neutrality idea where there is to be equal treatment for data that flows over the Internet compared with a commercial desire to prioritise data that favours an ISP’s or partner’s interests or limit or throttle data that goes against those interests.

In Europe, various national and regional governments are endorsing or mandating the concept of Net Neutrality with the provision of Internet service. For example, the Berlin city-state’s regional government have recently endorsed this concept and Luxembourg have, from 17 November, moved a motion that Net Neutrality is part of that country’s national law and to be promoted through the European Union. It has already been adopted in France who have a lively competitive Internet-service environment as well as the Netherlands. As well, the European Parliament have moved motions to stand behind an open and neutral Internet.

But the mobile operators are seen to be against the Net Neutrality concept due to their investment in their cellular telephony services.

This issue is very much about permitting competitive service providers to exist in the IP-based broadcasting / content-delivery and communications space; but is also about free speech and a free press. It would also ring true with environments that push the competitive-trade issues like France and the UK; and could encompass the issue of whether mobile operators should charge extra for tethering or not.

I stand for Net Neutrality because it permits a competitive environment for providing Internet-hosted communications or content delivery services as well as permitting a free press and freedom of speech. The ISPs should really be seen as common carriage-service providers like telephone companies or public utilities.

Articles (France – French language)

Fibre optique : la Gironde s’équipe mais Bordeaux prend du retard – DegroupNews.com

My Comments

In rural France, a département at a time for real Internet

Previously I have mentioned about Gironde being the location of a département-wide fibre-optic backbone rollout with an intention to reduce the digital divide that existed in that area. Now the rollout is underway with positive results coming through in that goal.

What is happening in Gironde

The fibre-optic trunks will allow more ADSL equipment to be in place thus enabling 7600 households who couldn’t to have Internet and 35000 more dial-up-modem or low-broadband households to have real proper broadband speeds.

There is public money involved with a public-private partnership with Orange. But the Gironde local government will persist on the project making sure real Internet service passes more households.

Delay with Bordeaux

But it is not all rosy at the moment. Bordeaux, the main economy in that area is being put back while the rest of the département is being covered with fibre-optic. Part of this is a presumption that there is full ADSL coverage in that city, but Bordeaux could benefit from next-gen broadband as much as anywhere else.

A main limitations is the competence of the bureaucracy concerning Bordeaux’s Internet rollout and this exposes the city to a two-tier risk as far as Internet service is concerned. This can be demonstrable with outer-urban growth corridors or resort spots that exist around the town. It can also extend to areas that may house lower socioeconomic classes But they hope to have Bordeaux covered with fibre-optic next-generation Internet by 2013.

Conclusion

In some countries, it may take a local-government area or a regional-government area to focus on Internet-enabling that area and it may have to be a public effort.

Article

Internode adds Darwin POP • The Register

My Comments

In Australia, Darwin has benefited from the expansion of competing backhaul networks through the country. Previously, this city only had access to a single Internet backhaul line provided through Telstra, which led to higher prices and poor service quality due to an oversubscribed data pipeline. This didn’t provide for a competitive environment where the end-users could benefit through lower service prices and higher Internet throughput.

Here, the second backhaul that is passing Darwin allows competing operators to use an independent data path and wholesale service. This has lead to Internode being able to establish a point-of-presence in this town, thus offering an unbundled local loop Internet service to customers in that area; which would be feasible by early 2012 when this backhaul between Adelaide and Brisbane is enabled.

What I would see out of this is that Darwin is able to benefit economically whether through one or more larger employers setting up shop there or the development of research facilities in that town.