simonmackay Archive

It is worth enquiring about the kind of Wi-Fi Internet service at your hotel or holiday rental you intend to stay at

Article

Harbourside Apartments - one of those serviced-apartment blocks that could benefit from DLNA

If you do value online connectivity, it is worth asking your hotel, motel, holiday rental or similar accommodation about that Wi-Fi Internet service they offer

Ask About A Hotel Or Airbnb’s WiFi Before You Book | Lifehacker

My Comments

When you book that hotel, motel or holiday-rental house like an AirBnB, it may be worth inquiring about the kind of Wi-Fi service the venue has. This is more so where they advertise the availability of Wi-Fi as a headline feature.

In some of these venues, you may come across situations that may impact your online life during your stay.

For example, you may come across a short-term holiday rental that is set up with an el-cheapo Internet-service plan where there isn’t much in the way of included data allowance and the use of multimedia content like Netflix, Internet radio or YouTube; or IP-based voice and video telephony by guests may chew through this allowance. Similarly, the facility may only be provided with a connection that doesn’t have much in the way of bandwidth, a reality with properties located out of major towns.

Hotels and similar locations can have their fair share of Wi-Fi Internet limitations. For example, they could include baseline Wi-Fi Internet for one device as part of the accommodation deal but charge extra for higher bandwidth or concurrent use of more devices. Or you may find that it is an optional extra that is charged for separately.

Similarly you may find that the hotel’s Internet service underperforms during peak occupancy especially when many guests are streaming online multimedia content like Netflix concurrently.

Some of us may see this as a deal-maker or deal-breaker when it comes to booking that accommodation facility depending on what level of priority we give to Internet access while on the road. It may be more important when we engage in videocalling as a way to “touch base”, upload photos to an online album or social media, or enjoy online video content during the evening. As well, it can be of concern where multiple people like a family are using the connection concurrently.

The venue may also see your interest in its guest-access Internet as a way to improve their offering especially when they are in a position to “re-contract” their Internet service to a better tariff. If they are in a truly-competitive market, they could easily end up placing the service on a tariff that offers a “better bang for the buck”. This is by offering more bandwidth and data usage (where applicable) for the same amount that they previously paid or for less.

As well, it may appeal to rental-premises owners who want to see value in renting out their short-let venue for longer periods at a time. It can also help them to court the business community who may use these places as a base to stay while doing business in the local area.

It is still worth it to raise questions about the Internet service you may end up with while on the road. This is because it can benefit both you and the venue owner in various ways.

Send to Kindle

Telstra is the first telco to supply home-network hardware that supports Wi-Fi EasyMesh

Telstra Smarty Modem Generation 2 modem router press picture courtesy of Telstra

Telstra Smart Modem Generation 2 – the first carrier-supplied modem router to be certified as compatible with Wi-Fi EasyMesh

Article – From the horse’s mouth

Telstra

Telstra offers world-first Wi-Fi EasyMesh™ standard in new Smart Wi-Fi Booster™ 2.0 (Press Release)

Previous HomeNetworking01.info coverage on Wi-Fi EasyMesh

Wi-Fi defines a new standard for distributed wireless netowrks

My Comments

Typically Australian telcos and ISPs who supply a modem-router to their customers as part of providing Internet service are associated with supplying substandard hardware that doesn’t honour current home-network expectations.

This time, Telstra has broken the mould with their Smart Modem Generation 2 modem router and the Smart Booster Generation 2 range extender. Here, these devices support Wi-Fi EasyMesh so they can work with other routers or range extenders that are compliant to this standard.

At the moment, the Smart Modem can handle 4 of the range extenders and Telstra’s marketing collateral specifies that these devices can only work with each other. This is most likely due to the inexistence of routers or range extenders from other suppliers that work to this standard when the Smart Modem Generation 2 and Smart Booster Generation 2 were released.

The media release was talking of 450,000 Generation 2 Smart Modems in service around Australia, most likely due to NBN providing an excuse to upgrade one’s modem-router. As I said in my post about this standard, it is independent of the hardware base that the Wi-Fi infrastructure devices have thus allowing an extant device to benefit from this technology through a firmware upgrade.

Here, Telstra has taken the step of providing the functionality to the existing Generation 2 Smart Modem fleet by offering it as part of a firmware upgrade as what should happen with carrier-supplied network equipment. This will be done in an automatic manner on an overnight basis or when you first connect your modem to the Internet service.

This is showing that a telco or ISP doesn’t need to reinvent the wheel when offering a distributed-Wi-Fi setup. Here, they can have their carrier-supplied Wi-Fi EasyMesh-compliant modem router work with third-party EasyMesh-compliant repeaters that are suited for the job.,

Send to Kindle

The prosumer is now being considered as a distinct personal-IT user class

Articles – From the horse’s mouth

Lenovo IdeaPad Creator 5 15" clamshell laptop press picture courtesy of Lenovo USA

Lenovo IdeaPad Creator 5 15″ clamshell prosumer / content-creator laptop

Lenovo

Lenovo’s Five Must-Have Devices for the Digital Creator (Press Release)

My Comments

At the Consumer Electronics Show 2020, Lenovo launched their Creator series of desktop and laptop computers focused towards the “prosumer” user class. But what is this user class?

What is a prosumer?

The word “prosumer” is a portmanteau of the words “producer” and “consumer” in which the user produces something as well as consuming other things. For example, the person may end up taking a lot of photos not just for their personal family album but to create things like exhibitions or slide shows or illustrate books.

In the context of product positioning, it is a portmanteau of “professional” and “consumer” where products of that class stand between professional-class products pitched to business users who use it as part of their trade; and consumer-class products pitched to ordinary householders. Those products were effectively pitched at “serious users” who wanted what professional users were benefiting from without the huge price tag associated with that product class.

Here, the prosumer is a technology user who primarily create content but aren’t doing it as part of a regular day job. Typically they would do this as a personal hobby or as an effort to support a non-profit organisation. In some ways, it may also augment another hobby or other effort like making music or building a social-media presence.

They could also be making money creating content but on a “job-by-job” basis for various end-users but not have the volume of valuable work to be considered a professional content creator. An example of this may be photographers, videographers or entertainers who gain most of their work during particular seasons or a budding film producer who is building up their work until they gain a reputation.

The last few decades of the 20th century saw companies involved in the consumer photography and AV industries research technology and create affordable products that satisfy the needs of this kind of user. Here, it is about turning out high-quality work that can be presented to people, especially paying customers.

This class of relatively-affordable “prosumer” equipment led to an easier entry path for people wishing to make money out of this kind of work like the photographers or videographers who you hire to photograph or film that special event; or project studios who prepare demo tapes for various live acts.

As well, it opened up a path for small businesses and community organisations to turn out high-quality creative material that can further their efforts with such things as a church having sermons available for the faithful to hear at a later date or a small business creating their own long-form advertising videos.

How is the computing world answering the prosumer user class?

But the computing market caught up slowly with this user class’s needs initially through the Apple Macintosh and laser printers facilitating desktop publishing in the late 1980s. Apple then took this further with optimising the Macintosh platform for multimedia production and acquired a reputation in this field across the prosumer and professional space.

Toshiba Satellite P750 multimedia laptop

Toshiba Satellite P750 multimedia laptop

But prosumer users found that companies who manufactured Windows-based computers didn’t really cater to their needs. The initial effort was to create multimedia-grade computers with advanced graphics and sound subsystems. I have reviewed a few examples of this computer class with the Toshiba Satellite P750 being one of them. But this product class ended up being focused towards high-stakes gaming where the goal is towards responsiveness especially in a first-person-shooter game.

A few manufacturers like Sony made “flash-in-the-pan” efforts with computers that offered features and specifications that appealed to prosumer-class users, such as implementing OLED displays with very-high colour gamut. But these models didn’t stay on the market for a long time.

Nowadays, the prosumer would end up using a gaming-grade computer that may be seen as underpowered and unreliable for content-creation, audio-production or similar software. This is if they wanted the kind of performance necessary to edit or “finish” their creative work. If the gaming rig in question is a traditional desktop unit that can have its graphics card replaced, the user may substitute the gaming-optimised display card with a workstation-class or content-creation-class display card. Similarly, if the gaming rig is a laptop, all-in-one or low-profile desktop unit with a Thunderbolt 3 connection, they would use a “card-cage” external graphics module equipped with a workstation-class display card for this purpose.

Or, if they are in the market for a traditional three-piece desktop computer based around a system unit of a standard form-factor, they would go to an independent computer retailer. Here, they would specify a custom-built store-brand computer that works with this software in an optimum manner.

On the other hand, they would be suggested to use a “certified workstation” computer that was proven by the software vendors to work with this kind of software but these would be considered very expensive and have too many features like managed-IT functionality that they wouldn’t need. In some cases, it would lead towards buying an entry-level model in a manufacturer’s workstation-class product range.

Lenovo Yoga Creator 7 15" prosumer convertible laptop press picture courtesy of Lenovo USA

Lenovo’s entry in to the prosumer content-creator class of convertible laptops in the form of the Yoga Creator 7 15″ 2-in-1.

Lenovo’s initial Creator range of prosumer-class computing products ticks the necessary boxes. Here, they are based on the manufacturer’s consumer-class product range but have the necessary configuration that is proven by the software vendors to work with their modestly-priced content-creation software. They are offering two portable computers (IdeaPad Creator 5 clamshell and Yoga Creator 7) and a traditional-style desktop tower computer (IdeaCentre Creator 5) that is optimised for this kind of work.

This could lead on to other computer manufacturers who provide “certified-workstation-class” performance computers and peripherals pitched towards these “prosumer” users. Here, they would be based on the manufacturer’s consumer or small-business product lines but have the necessary hardware specification to work with the affordable content-creation software.

One of the key factors in the design of these computers is that the graphics infrastructure would be optimised to work at standard refresh rates rather than the high refresh rates associated with gaming and not be suited to the kind of image-painting associated with fast-paced games. In a lot of cases, the graphics processor will be roped in as an auxiliary processor to facilitate rendering or transcoding.

Could the “prosumer-class” computer appeal to all users?

I would see these computers appeal to people who frequently create content on their computers and they use or intend to use highly-capable image, video or audio editing software for this purpose. They can also earn their keep with people and organisations who use advanced audio and video playback setups such as computer-based DJ/karaoke setups with advanced playback effects or multiple video channels.

The computers can offer high-end gaming performance which can please those users who are wanting to play a video game for their rest and relaxation. But I wouldn’t necessarily expect them to satisfy an expectation of esports-class gaming.

I could also see these computers appeal to students who are studying multimedia production, architecture / engineering, statistics and the like and want a low-risk entry point when it comes to technology. It would work alongside the fact that the software vendors are offering reduced pricing on the software associated with these studies for students who are currently studying these courses. This is to cater for the fact that the student may be very fickle about their course and wouldn’t justify a full-bore workstation-class computer if they don’t see themselves completing the course and following that career path.

So it is becoming a situation where other user classes are being discovered when it comes to marketing personal and small-business information technology solutions. This time it is the creative types who create content on an ad-hoc basis rather than as a regular day job and they would want to have something that offers “certified-workstation” performance standards for the cost of a gaming rig.

Send to Kindle

How to bring back the Up Next function on your Apple TV box

tvOS Apple TV with Up Next list

Personalised Up Next view shows what TV shows you are working through

Before Apple upgraded the tvOS operating system in your Apple TV set-top box to version 13, you used to see at the top row a photo-gallery view of shows you were working through from some of the content providers you set up with your Apple TV. This function, known as “Up Next” mainly happens with most broadcaster-operated video-on-demand services who have Apple TV client apps but doesn’t work with all other video-on-demand services like Netflix.

Here, you would see which episodes of these shows you were up to, including whether you were working through a particular episode of a show. That would be highlighted with a bar that indicates how much of the episode you have seen. This arrangement would actually represent your tastes properly.

The tvOS 13 upgrade replaced this with the ability for Apple to promote its own content or those it has strong business relationships with and promote it in a Hollywood fashion. Here, it didn’t really sit with some viewers who saw it as a form of TV advertising, especially if it is about content that really doesn’t reflect their tastes. It then led towards most of us who know what we are after heading to the video-on-demand services’ apps to find the content we are after or continue watching our favourite series.

tvOS 13.3 confirmed in Software Updates Screen

Your Apple TV must be running tvOS 13.3 for this to work

Thanks to user feedback, Apple has answered this problem properly by restoring the “Up Next” functionality as a user-selectable option for tvOS-based Apple TV devices when upgraded to tvOS 13.3. By default, this will happen when you are not using your Apple TV box with it downloading the upgrade from Apple’s servers, installing it and restarting.

How to set this up

Software update

tvOS Settings - System - Software Updates optionConfirm that the Apple TV is on tvOS 13.3 by selecting “Settings”, then “System” then “Software Updates”. Under the Apple TV logo, you will see the operating system version for your device. If it’s not up-to-date, select the “Update Software” item on that screen to commence updating to the latest version of tvOS.

Selecting the right option

tvOS Settings - Apps - TV screen

In the TV App settings menu (found in the Settings app under TV) is the Top Shelf option which you need to change to Up Next

Head back to the Settings menu on your Apple TV device, then select “Apps”. This will show a list of apps installed on your Apple TV device whose settings can be managed through the Settings menu. Highlight the TV app, which will show an Apple TV logo in a black rectangle, then select this app to adjust its settings.

tvOS 13.3 Top Shelf options description

On-screen description for the Top Shelf display options

Highlight the “Top Shelf” option, which will determine what appears at the top of your Apple TV’s main screen menu if you highlight the Apple TV icon. Select this option to toggle between the “What To Watch” option which shows the trailers and other Apple-driven recommendations, and the “Up Next” option which are the shows you are working through. In this case, make sure you are selecting “Up Next” to have what you had before the tvOS 13 update.

You may find that the “Up Next” view is out of sync with what you are viewing on the compatible video-on-demand services. But, as you use the regular apps for these services to continue watching your content, this view will update itself to what you watch now.

Send to Kindle

Keeping online video going with an older TV

Cable TV in the man-cave

Older TVs may end up in a secondary lounge area or bedroom

There is a very strong reality as far as the modern television set is concerned. It is that they last for more than 10 years thanks to electronic design that is about long-term reliability. This is bolstered by technical standards relating to broadcast TV or device interconnectivity that stay the same for the long haul.

Increasingly, as we buy a better or larger TV for the main lounge area where we watch most of our content, the older set that this new set will replace ends up in a secondary lounge area, a bedroom or even a secondary residence. In some cases, the older set will end up in the hands of a family member or friend who doesn’t have a TV or has one that is on the way out.

It is the same practice that happens with the refrigerator where an older fridge serves as an overflow-storage fridge whenever one buys a newer better fridge for their kitchen.

Online video via your home network

But it is underscored by a problem that will get worse with the rise of online video. Increasingly, manufacturers who don’t understand this reality are abandoning their older sets as they evolve their smart-TV platforms. This leads to smart TVs based on the older software not being supported by content providers when they launch front-end software for their new online video services. Or the set works with a limited, buggy operating system and applications which can impact your enjoyment of online video.

Let’s not forget that there are the TVs that don’t have any smart-TV functionality. Typically they will have, at best, network connectivity to work with a DLNA-based media player so you can see images or video you have on a NAS on these sets.

Here, you may have to rely on set-top devices to keep your older TV working in an optimum manner with the latest online video services. In this situation, it is easier to replace the set-top device if its manufacturer abandons the device’s software or the content providers abandon the set-top device’s platform.

Apple TV 4th Generation press picture courtesy of Apple

The Apple TV set-top box – an example of a popular online-media platform

At the moment, there are a few set-top platforms that are worth using for this purpose. The tvOS-based Apple TV; Android-based boxes running the Android TV operating system; Chromecast and Roku platforms still maintain support for older devices. The XBox One and PlayStation 4 games consoles also benefit from continual software upgrades as well as having apps for popular online-video services. Let’s not forget that you may find that some of the “décodeurs” offered as part of the multiple-play “n-box” setups by the French telcos like the Freebox Révolution may qualify in this regard.

Telstra TV media player (provisional design) press picture courtesy of Telstra

A Roku set-top box that is continually updated can also serve this need

You will also find that Apple TV and Chromecast are still alive with the AirPlay and Chromecast mobile-to-set-top streaming protocols. This will mean that most content services can be streamed from your iOS or Android mobile device to the set-top device. You may also find that Android TV will also support Chromecast streaming.

Other considerations

HDMI connection on video peripheral

HDMI connections – a preferred output on video peripherals

Your TV will have to, at least, support HDMI connectivity in order to work with these set-top devices. This is because most of these devices will have HDMI as their only AV connectivity option.

But you may find that the TV in question may provide only one HDMI input. This is more so with cheaper sets like house-brand specials offered by discount stores. In this case, you may end up having to use an HDMI switcher if you need to run multiple set-top boxes or other devices with these sets. Some audio devices like home-theatre-in-box units or AV receivers may answer this functionality need through the provision of extra HDMI inputs.

If your TV supports HDMI-CEC under its many names like Anynet+, Simplink, Bravia Sync or Viera Link, some of the set-top boxes like the tvOS-based Apple TV or the Chromecast will take advantage of this functionality. This will be in the form of the TV coming on and selecting the input the set-top device is connected to when you use its remote or, in the case of the Chromecast or Apple TV, you start streaming to that device from your smartphone. You may also find that you can control the set-top device with your TV’s remote so you don’t always have to rely on the set-top device’s remote.

HDMI-ARC is also relevant in relation to your older TV especially if you intend to use a soundbar, home-theatre-in-box system or AV receiver with it to improve its sound. This allows you to hear the sound from the set’s own broadcast tuner, network functionality or video devices connected directed to the set’s HDMI inputs via that audio device. If the older TV doesn’t have this connection but you want to use an external audio device, you may have to connect that device to the set’s digital audio output.

As far as traditional broadcast TV is concerned, you may find that your old TV will support the current digital-TV standard that is in place in your country. This is true if the digital-TV standard hadn’t changed since your country switched over to digital TV. But if your country is yet to switch to digital TV, you can plug in a set-top box when that day comes. Similarly, if your country has started to implement a newer digital-TV standard like DVB-T2 or ATSC 3.0, you would need to use a set-top box to gain access to broadcasts based on these standards. This extends to implementing interactive-TV platforms like HBBTV or the interactive provisions that ATSC 3.0 offers.

What manufacturers need to do

TV manufacturers need to understand the reality that the sets they make will be serving us for a very long time even if they try to force planned obsolescence on their products.

Here, if they offer a smart-TV product, they have to provide continual software support for at least 5 years, if not more. This may also have to be about at least providing software updates that answer data-security, software-quality and newer industry-standards needs.

As well, the manufacturers would need to maintain their products to commonly-accepted standards for broadcast reception and device / network interconnection. This is more so as a TV set ends up relying on external devices in order to stay up-to-date.

Conclusion

In order to keep your older TV set that you have pushed down to that secondary lounge area or bedroom, or have inherited from someone else going, you will need to consider the use of extra devices. This is more so if you want to keep it using the online services reliably.

Send to Kindle

Litigation about broadband service expectations takes place in the UK

Article

A UK court case is taking place regarding the standard of Internet service available in an apartment block

Owner of Multi-Million Pound UK Flat Sues Over Poor Broadband | ISP Review

Millionaire travel tycoon sues luxury flat owner for £100k over lack of broadband | Evening Standard

My Comments

In the UK, a person who bought a London apartment worth multiple millions of pounds is litigating the owners of the apartment building it is in because of substandard Internet service within the building.

They took up the lease on the apartment after being sold on the fact that there was to be proper Internet coverage to all rooms therein along with proper service within the building. But the service was below par before Hyperoptic ran fibre-optic Internet connectivity through the building in 2016. This led to him using public-access Wi-Fi at a local library and cafe as well as the home network and Internet service at his brother’s home before that installation.

This case, although litigated within the UK, touches on contract-law issues especially when it comes to the description of a premises that is subject to a lease or sale agreement. Here, it is pointing to the expected standard of broadband Internet service and network wiring that is provided within the premises. It is also of importance concerning what is being provided within high-density developments like apartment blocks that based around multiple premises being integrated in few buildings.

But the court case held at the Central London County Court is part of a larger conversation regarding access to multiple-premises developments like apartment blocks by communications infrastructure providers within the UK. This is no matter whether the development is at the budget or premium end of the price scale.

Concurrently, the UK Government are working on regulations regarding the provision of this infrastructure, whether to provide communications and Internet service to the premises in the development or to establish a mobile-telecommunications base station especially where a landlord or building committee who has oversight regarding the building won’t respond.

I see this case bring in to scope issues regarding how the standard of telecommunications services available to a premises is represented in its sale or lease contract. This will have a stronger affect on apartments and similar premises that are integrated within a larger building. It will also be part of the question about infrastructure providers’ access to these buildings and the premises therein.

Send to Kindle

Ultrasound being used as a way to measure user proximity to gadgets

Article – From the horse’s mouth

Google Nest

How ultrasound sensing makes Nest displays more accessible {The Keyword blog post)

My Comments

Google is implementing in their Nest Hub smart-display products an automatic display-optimisation technology that is based on technology that has been used for a very long time.

Ultrasonic technology has been used in various ways by nature and humans to measure distance. In nature, bats and dolphins which don’t have good vision use this approach to “see” their way. It is used extensively in military and civillian marine applications to see what is underneath a boat or around a submarine and is also used as a common medical-imaging technique.

As well, in the late 1970s, Polaroid implemented ultrasound as part of their active autofocus system, which ended up as a feature for their value-priced and premium instant-picture cameras. Here, this was used to measure the distance between the camera and the subject in order to adjust the lens for proper focus. There were limitations associated with the technology like not being able to work when you photograph through a window due to the ultrasonic waves not passing through the glass.

But Google has implemented this technology as a way to adjust the display on their Nest Hub smart displays for distant or close operation. The front of a Google Nest Hub has an ultrasonic sensor that works in a similar way to what was used in a Polaroid auto-focus instant-picture camera.

But rather than the Polaroid setup being about using the distance measurement from the ultrasonic sensor to adjust a camera’s lens, this application adjusts the display according to the user’s distance from the Nest Hub. If you are distant from the Nest Hub, you would see reduced information but the key details appear in a larger typeface. Then if you come closer to the Nest Hub, you would see more detail but at a smaller typeface.

Nest Hub Directions display press picture courtesy of Google

The Google blog article described this as being suitable for older users and those of us who have limited vision. The fact that you have the ability to see key information in a large typeface at a distance can make the Nest Hub accessible to this user group. But others can’t see deeper information unless they are very close to the device.

End-user privacy is still assured thanks to the use of a low-resolution distance-measurement technology whose results are kept within the device. As well, there is a menu option within the Google Home app’s Device Settings page to enable or disable the feature.

At the moment, it is initially being used for timer and current-time display as well as displaying travel time and traffic conditions for a planned journey that you set up with Google Maps. But Google and other software developers who develop for the Google Home ecosystem will add distance-sensitive display functionality to more applications like appointments and alerts.

Some people could see this technology not just for optimising the readout on a smart display but could even be used to ascertain whether people are actually using these devices. This could then be used for such functionality like energy-saving behaviour where the display turns off if no-one’s near it.

But what Google has to do is to license out this technology to allow others to implement it it to other fixed-display-based devices. Here, it could become of more use to many who don’t go for a Google Nest Hub.

but to add more functionality like appointments, alerts, reminders

Send to Kindle

Why I support multiple accounts with online media endpoints at home?

Apple TV 4th Generation press picture courtesy of Apple

The Apple TV set-top box – an example of a popular online-media platform

It is so easy to think of the idea of one person associated with an account-based online media service that is run on a commonly-used online media device. The classic example of this is a smart TV or set-top box that is installed in the main living room. It also extends to smart speakers, Internet radios and network-capable audio setups that work with various online audio content services.

There is a reality that many adults will end up using the same device like the aforementioned smart TV. But a lot of online-media services like Netflix, the broadcast video-on-demand services run by the free-to-air TV broadcasters or online audio services implement user-account-driven operation so customers benefit from their subscription or user-experience personalisation like “favourite shows” lists. With these smart TVs or similar devices, you can only associate the device with one user account for each of these services. This assumes that one person owns and operates the device.

Dish Joey 4K set-top box press picture courtesy of Dish Networks America

Set-top boxes connected to TVs in common areas are used by many people

It is although Apple has started work with having one Apple TV device work with multiple Apple ID user accounts, leading towards concurrent operation of these accounts in tvOS 13. But, at the moment, this only works with Apple-provided online services that are bound to end-users’ Apple IDs.

This reality is driven by the rise in multi-generational households with adult children living under the same roof as their parents. That has come about due to strong financial pressures on young people driven by costly housing in major cities, whether owned or rented. It goes along with that long-time adult reality of maintaining personal relationships under the same roof, while other adults end up staying at the home of another person they are friendly with as a temporary measure. As well, younger adults are increasingly living in share-houses in order to split their living costs easily amongst each other.

Dell Inspiron 14 5000 2-in-1 - viewer arrangement at Rydges Melbourne (Locanda)

An online media account set up on a laptop, tablet or smartphone is typically set up for one user having exclusive use of that device

But a significant number of the accounts for the various online-media services are established on computing devices that are primarily or exclusively used by a single adult. Then a person may decide to register their online-media service account on a commonly-used online-media device to use their subscription or customisations there.

The problem that easily happens is that other people cannot operate their accounts for the same service on that same device thus losing the benefit of their customisations being valid at that device. Or if they do so, they have to complete a rigmarole of logging others out before they log in, with some services having a login procedure requiring you to enter usernames and passwords on the media device using that dreaded “pick-and-choose” method even if the service was set up using social sign-in.

What does the single account problem affect?

Netflix menu screen - favourites

Shows you have marked as “favourite” for your profile in your Netflix account

The situation can also affect the account that is associated with the commonly-used device in a number of ways. This is more so with the content recommendation engines that most online media services implement which help in the discovery of new content that may be of interest. The behaviour of these engines manifests in the form of a “recommended content” playlist that appears on the service’s homepage, the customer email that is sent out to each of the service’s customers with a list of recommended content or a content suggestion that appears at the end of content you were engaging with.

SBS On Demand - favourites screenshot

Another example of shows you have marked as favourite – this time on SBS On Demand

Here, you may have “steered” SBS On Demand’s content recommendation engine to bring up European thrillers due to you watching these shows. But someone else comes in with a penchant for, perhaps, Indian Bollywood content. They binge on episodes of this content and you end up with the recommended-content list diluted with Indian content.

SBS On Demand - recommendations screenshot

The recommended-content playlist like this one can be diluted when there is one account shared by many with different tastes like with SBS On Demand

Another area where this will affect is the list of favourite shows or currently-viewing series that these services keep. Here, you use these lists to identify where you are up to in a show or series you are viewing. Similarly, your member email may alert you to new seasons of your favourite series or if the show is to be removed from the service. But if you started working through a show or series on a computing device you exclusively use but want to continue it on the large-screen TV bound to someone else’s account, you won’t be able to do so unless you log in with your account to continue your viewing there.

In the same context, it doesn’t permit a user who is enjoying the content on the account associated with the commonly-used device to another device associated with their own account. This may be of concern if, for example, you commenced viewing of an episode of a binge-worthy series on the main TV in the house’s main living area but had to continue it on your 2-in-1 laptop in your bedroom because someone else wants to do something else.

Common workarounds

Using a setup like AirPlay, Chromecast or hard-wired connectivity to link your own computing device to the large-screen TV may be seen as a workaround for access to your account even if the set or main set-top device is associated with another account.

But this can yield problems like mobile devices not yielding a best-quality picture with a hard-wired connection or the existence of an Apple TV, Chromecast, Android TV setup or appropriate cable that is connected to the TV you want to use. Let alone it not being feasible to carry that desktop computer of yours around to the main TV to watch that Netflix show there using your account and its customisations. Or your smartphone or tablet going to sleep and interrupting your viewing due to it taking battery-conservation measures or simply running out of battery power.

You may find that connecting multiple set-top boxes or similar devices to the main TV with each one bound to different accounts may exist as another workaround. This is typically demonstrated by the use of a games console bound to its owner’s online media service accounts connected to a Smart TV that is bound to someone else’s online-media-service accounts.

But this can look very ugly, become less useable and you may not have enough HDMI ports on your TV or audio peripherals (soundbar, AV receiver) to cater for each set-top device bound to each individual household member’s accounts. It is made worse by most TVs having up to 3 HDMI inputs and most popularly-priced audio peripherals only having the one HDMI-ARC connection to the TV.

What can be done?

An online media service that works through a particular online media endpoint device could support multiple logins with the number being this side of 10.

Here, you could have an option to add or delete extra accounts to the online media-service interface as if you are managing your own account on that interface. The authentication process for adding accounts would be the same as for your own account, whether through supplying a username and password or transcribing an on-screen number in to the Website or mobile app for that service to enrol a limited-interface device.

A question that will come up is whether to have the accounts concurrently operating with the device exposing the customisations associated with each account on the same interface; or require the end-users to switch accounts for exclusive operation when they want to use their account.

Concurrent operation may be considered of relevance to, for example, a couple who watching their shows with each other whereas exclusive operation may come in to its own with an adult who watches their shows by themselves. This can also help with building out content recommendations or the online-media service keeping track of the popularity of a particular piece of content including how it is enjoyed.

What features can this add to online media consumption?

One feature would be the ability to easily enjoy the same content across different devices associated with your account, no matter whether they are exclusive to your account or not. This would benefit where you are working through the same content in different locations like hearing a playlist from that online music service in the car, or at home on the hi-fi; or watching that series on an iPad while you come home from work on the train then continuing it on the TV in the main lounge area at home.

Concurrent operation could also allow for an amalgamated content-choice experience, perhaps with separate menus or playlists for each person. It can extend to providing a list of common favourites or content recommendations that appeal “across the board”.

You also make sure that the content recommendations offered by the online media service reflect your content-consumption habits rather than be diluted by someone else’s choices. This is more so for music or video content that you enjoy and you want to discover similar content.

In some cases, you could have the ability to have the content-recommendation engine come up with content that appeals to the tastes represented by a group of accounts like a household rather than just one account. Such recommendations could be listed alongside account-specific recommendations lists.

Conclusion

What needs to be considered as the rise of online multimedia consumption occurs is the ability for multiple online media-service accounts to be used for the same service on the same device. This means that these services can work well with the reality of multiple-adult households such as couples or multi-generation households.

It then means that the service is personalised to each end-user’s tastes and the content recommendation system in these services reflects what they watch.

Send to Kindle

Thunderbolt dock may be behaving erratically under Windows 10. What can you do?

Article

Dell XPS 13 8th Generation Ultrabook at QT Melbourne rooftop bar

Simply restarting your Thunderbolt-3-equipped computer may correct problems you have with any Thunderbolt 3 docks attached to it.

Microsoft Warns of Uncommon Windows 10 Thunderbolt Issue | Bleeping Computer

From the horse’s mouth

Microsoft Support

Devices connected through a Thunderbolt Dock stop working after the computer resumes from the S5 power state (Support article)

My Comments

You may find that your Thunderbolt-3-equipped computer may show up a problem with its Thunderbolt 3 connection if it is running a recent build of Windows 10.

This will happen when you are using a Thunderbolt 3 dock or a Thunderbolt 3 peripheral like a display or external graphics module that has dock functionality where you can connect multiple peripherals. As well, it may encompass Thunderbolt 3 devices that have user-removable or user-replaceable storage media like memory-card readers, SATA hard-disk interfaces or optical drives.

It will be common with those of us who have a laptop computer and establish one or more workspaces equipped with a full-sized keyboard, mouse and one or two large screens then use a dock for one-cable connection and disconnection. You may also be connecting one or more storage devices like USB hard disks, memory keys or optical drives to the dock for extra storage functionality.

The problem will manifest if you have Fast Startup enabled on your Windows 10 laptop. This mode, which will most often be set up by default and to come in to play when you close up your laptop, will dump from RAM to the hard disk or SSD what is needed to bring your computer to the login screen when you close the computer’s lid or quickly press the Power button.

The symptom will show up if you do the following practices regularly:

  1. connect the computer to the Thunderbolt dock, finding that all peripherals connected to the dock are present and functioning as far as Windows is concerned.
  2. power-down the computer by pressing the Power button for a long time or instigate a shutdown procedure from within Windows with the goal to have it fully turned off.
  3. disconnect the Thunderbolt dock from the computer once you see the screen go black
  4. let the computer completely power down
  5. connect the Thunderbolt dock to that computer and wait for it to stabilise
  6. turn on the computer like normal

Here, the peripherals connected to that Thunderbolt dock will register with Windows and be present in the operating system’s Device Manager. But they won’t function as expected like you won’t have any input from the full-sized keyboard or mouse nor would the storage devices be available for use by Windows and its applications.

This behaviour happens very occasionally and you may normally disconnect and reconnect the dock to force Windows to “rediscover” the associated peripherals.

But what can you do to rectify this problem? Here, it is a simple process of fully shutting down then restarting your computer using the Shutdown or Restart procedure in Windows without disconnecting the Thunderbolt dock. ‘

With this process, you are making sure that during the boot cycle, the Windows operating system is properly taking stock of all the peripherals that are connected to the Thunderbolt dock and making sure they are properly available “to the computer”. This includes enforcing the dock to reset itself and create a fresh inventory of what is connected to or integrated in it to present to the host operating system.

You may also find that fully restarting your computer if peripherals connected to a hub, dock or similar device aren’t working properly no matter the connection method or operating system.

Send to Kindle

Logitech improves on the XBox Adaptive Controller with a cost-effective control package

Articles

Logitech G Adaptive Gaming Kit press picture courtesy of Logitech International

Logitech G Adaptive Gaming Kit has what you need for the XBox Adaptive Controller

Logitech’s $100 kit for the Xbox Adaptive Controller makes accessible gaming cheaper | CNet

Microsoft went all in on accessible design. This is what happened afterwards | FastCompany

Previous HomeNetworking01.info coverage on the XBox Adaptive Controller

Microsoft runs a Super Bowl ad about inclusive gaming

From the horse’s mouth

Logitech

Adaptive Gaming Kit (Product Page, Press Release, Blog Post)

My Comments

Recently, Microsoft launched the XBox Adaptive Controller as an accessible games-console controller for people who face motion and dexterity-related disabilities. They even promoted it in a TV commercial ran during this year’s Super Bowl football match, which would have been considered to go against the grain for the usual sporting and video-game audiences.

This has been part of Microsoft’s step towards inclusionary gaming and I had written in the article about that controller not just to focus towards providing video gaming for disabled people. But I also called out the therapeautic value that some games can have for elderly people as well as disabled people with Microsoft offering a lower barrier to entry for independent game developers to create games that underscore that concept.

It has actually been underscored in a recent CNET video article about the XBox Adaptive Controller being used to help a US war veteran who lost some of his motion and dexterity in a motorcycle accident.

Click or tap here to play the video

But Logitech have taken this a step further by offering an accessory kit with all the necessary controls for US$99. This kit, known as the Adaptive Gaming Kit, makes it more affordable for these people so you can have an accessible gaming setup to suit your particular needs without having to choose and buy the necessary accessories. Here, it is important especially if a person’s needs will change over time and you don’t want to have to buy newer accessories to suit that need.

The package comes with rigid and flexible mats with Velcro anchor points for the various buttons and other controls. The flexible mats can even allow the controls to be anchored around a chair’s arms or other surfaces while the whole kit can allow for the equipment to be set up and packed up with minimal effort. The controls all have their own Velcro anchor points and screw holes for anchoring to other surfaces.

Logitech used their own intellectual capital in designing the kit while working with Microsoft to evolve the product. Here, they implemented their own mechanical-switch technology that is part of their high-end keyboards including their low-profile switches used in their low-profile keyboard range. The large buttons have stabilisers built in to them so you can press them from anywhere on the button’s surface. This leads to them not reinventing the wheel when it comes to the product’s design or manufacture because of the use of common technology.

What I have liked about Logitech’s Adaptive Gaming Kit is that the idea of accessible gaming comes at a price point that represents value for money. This is compared to various assistive-technology solutions which tend to require the user to pay a king’s ransom to acquire the necessary equipment. It has often led towards the government or charitable sector not getting their money’s worth out of their disabled-person support programs due to the high cost of the necessary technology.

Welcome to the new age of making assistive technology become more mainstream, not just for disabled users but for the realities associated with the ageing population such as ageing Baby Boomers and people living longer.

Send to Kindle