ArticleAngry With Charter, Lexington Forces Broadband Competition | Broadband News and DSL Reports
Over the last few years, it has become much easier for the incumbent “Baby Bells” and cable-TV companies to get away with providing a customer-hostile service to most of the USA’s Internet users. This has manifested through onerous terms and conditions, price gouging and poor customer-service quality from these businesses so much so that the average American doesn’t have any faith in them for their telecommunications services.
It is while these established telcos and cablecos keep lobbying federal, state and local governments to prohibit the deployment of competitive telephony and Internet service and even have a new FCC chairman as their lapdog. In some ways, I describe this current situation as leading the USA’s telecommunications, cable-TV and Internet-service market back to the “Ma Bell” days before Carterfone and the AT&T breakup decree.
But Lexington, Kentucky have undertaken local-government action to facilitate competitive Internet service.
This was achieved through an emergency meeting of the municipal council to open the doors for MetroNet to set up shop in Lexington and provide their own Gigabit fibre-optic infrastructure in order to offer competing Internet service. It was in response to Charter, an incumbent cable-TV company offering cable-modem broadband, taking over Time-Warner Cable and Bright House Networks thus leading to rubbishy customer service and price-gouging.
Regular readers will be aware of the values of a next-generation broadband network based on Gigabit fibre technology. Here, these include home users benefiting form Internet-delivered 4K UHDTV content being quickly streamed or downloaded or reduced lag for online gameplay. Business users and people working from home can also benefit from being able to upload and download business-critical data quickly, implement streamed-video delivery without issues and see reliable use of cloud-driven “as-a-service” computing, amongst other things.
The fibre-optic service is to start coming on line late Northern Summer. Initially it will be rolled out to the area bracketed by east of Lexington’s downtown area and north of Richmond Road, East New Circle Road and the I-75 Interstate highway. The work had started off in January this year and is progressing smoothly.
The goal is to make Lexington, Kentucky the second Gigabit City in the USA, after Chattanooga in the neigbouring state of Tennessee. Here, the Chattanooga effort was facilitated by the city’s Electrical Power Board in 2009. The goal will also be for Lexington to be the USA’s largest Gigabit City. But could these efforts come on as a way to light up various Southern states of the US as places to conduct tech-focused business?
As has been achieved with real service competition especially on an infrastructure level, it will mean that the incumbent operators will have to lift their game to maintain customer loyalty. Infact Charter have registered interest to offer Gigabit-speed cable modem service in a few of their markets but could this competitive pressure have it happening in Lexington?