I have moved the Buyers’ Guides articles from deep within the General Feature Articles page to their own page under Article Collections. This will make it easier for you to find the new Buyers’ Guide articles that you need to consult before you buy that piece of computing or networking equipment.

As well, I have classed the article list between computer systems and peripherals; and network equipment including Internet-enabled entertainment. There is also a separate article group for buyers’ guides dedicated to small-business and community-organisation owners. This layout will evolve as I add more buyers’ guide articles to this site.

Article – French language

Le nombre d’abonnés FTTH a augmenté de 71 % en un an – DegroupNews.com (France)

My comments

After I had reviewed this article about the apparent increase in fibre-to-the-home next-generation Internet subscribers, I had noticed a few key facts.

The areas where there was the FTTH activity taking place were France’s major cities, but where there has been local initiative taking place concerning real-broadband or next-generation Internet, there has been the activity.

A good question to ask is whether there is immediate takeup of FTTH next-generation Internet as soon as customers know that the service is passing their door? For the apartment buildings and other multi-tenancy buildings, there may be issues concerning the rollout within the buildings as agreements are struck with landlords and building-management associations (body corporates).

I would also find that the competitive-service measures such as “multifibre” (each provider maintaining fibre infrastructure to the customer” and “monofibre” (infrastructure shared by multiple providers) allows more customers to choose value for money for their triple-play Internet needs.

From the horse’s mouth

Gigaclear Customers website

Press release

Video – BBC East Midlands Today TV interview

Link to video at YouTube

My Comments

I have previous covered the arrival of fibre-to-the-home broadband at Hambleton, a village in Rutland in the United Kingdom courtesy of Gigaclear and Rutland Telecom.

This included doing a Skype-based telephone interview on this network. Now I have seen and provided this video which exemplifies the benefit of this real broadband Internet service to this village.

An example of this was the Finch’s Arms pub which had experienced a different from of trade that a “local” wouldn’t experience. They had installed a Wi-Fi hotspot and there has been more through the till for them due to this broadband service. They also acquired more of the business traffic again due to the high-speed Internet traffic,

Of course, there was a change of life brought about buy the provision of this fibre-optic network with the city-style Internet service being exposed to these residents. Some were even achieving reliable Skype videoconferencing sessions with distant relatives while others were making telecommuting more feasible.

From what I have seen, this is an example of what can be done to enable a village or small country town with real Internet.

You may have your Web-based or client-based email system going strong on your regular computer but you have just joined the hordes and bought a new iPhone or Android smartphone or tablet.

One of the main advantages of these devices is that you can use them to check on your email and send simple email messages or replies. But you need to set up your email to work with these devices before you can use this benefit.

What you need to know

You will need to know the following details:

• what kind of email setup you are using
  This could be your the name of your Web-based email service or one of the following kinds of client-driven email services (POP3 / SMTP – common in email services with residential Internet services, IMAP – used as a client-side access method for some Web services or an alternative to POP3 for some residential and small-business services and Microsoft Exchange – used in most larger business setups)
• your full email address 
• your password for that email service. For email services that are part of your Internet service, this will be the same as your login parameters for that email service.

POP3 (SMTP) email services

If you are using a POP3 email service, which most consumer and small-business email services are, you will need to go to the email client on your regular computer and make sure the option to “Keep messages on server” is selected. If you regularly work your email from your regular computer as well as your smartphone or tablet, you could set the option to clear messages from the server after a month.

Setting up the smartphone or tablet

You will need to open your email app on the smartphone or tablet and go to “Account” options. In the Android platform, this would be “Email” whereas the iOS devices would know it as “Mail” on the iPhone and iPad.

Touch the “Add Account” function and enter your email address and password. In the case of the Apple devices, you will have an option with the graphics that represent the Web mail services and Exchange service as well as an option for an “other” service. Android users would have to use the Gmail app to work their Gmail account. Where prompted, enter your full email address and password. At that point, enter your name in the “Name” field if you are setting up your Apple device.

Here, the smartphone or tablet will obtain the setup details for your email account and set itself up for that account if you entered in the correct email address and password. This is where Android users would be asked to enter their name, which will appear on the email others receive from them.

If you maintain multiple accounts, you can add these accounts to your device so you can monitor them. This is done using the same procedure.

I would still make sure that any taglines like “Sent from iPhone” or “Sent from Samsung smartphone” are kept so your recipients know that you were replying or sending that message from the smartphone. This may be of concern for people getting used to the touchscreen keyboard on these devices.

Your email application

Android users will find that the arrival of new email is marked by an “envelope” on the top of the screen. They then “draw down” the “blind” which shows a notification screen with any notifications still outstanding. Touch on the “new email” notification so you can see all the new mail that has arrived. As well, the email application will be visible on the first home-screen or the first screen of the “Applications” library screen.

For iOS users will see the email application always at the bottom of the screen alongside the phone application. This will have a red bubble indicating the number of new emails that have arrived.

Tips

What POP3 users need to know

People who use POP3 email services and want to keep a record of an email that they sent may need to send a BCC (blind carbon copy) to themselves of the message because the old POP3 protocol doesn’t allow for proper multi-terminal access to these accounts with a synchronous view.

Similarly, an email that is marked as read or deleted on your smartphone may not be marked as read or deleted on your regular computer and vice versa. This is also to do with the same “single-computer” mentality around this protocol.

Setting your phone up for your Wi-Fi network

It is also a good idea to set your phone or tablet up with your home’s or small-business’s Wi-Fi network so you can make use of the better wireline broadband access plans rather than relying totally on your 3G provider’s tight wireless-broadband tariffs for your email.

Conclusion

Once you have your email set up on your smartphone or tablet device, you can find yourself liberated from your desk when it comes to checking on the arrival of important email.

Article

Skype – The Big Blog – Parliaments across Europe renew calls to protect net neutrality

My Comments

There has been a lot of discussion about the Net Neutrality idea where there is to be equal treatment for data that flows over the Internet compared with a commercial desire to prioritise data that favours an ISP’s or partner’s interests or limit or throttle data that goes against those interests.

In Europe, various national and regional governments are endorsing or mandating the concept of Net Neutrality with the provision of Internet service. For example, the Berlin city-state’s regional government have recently endorsed this concept and Luxembourg have, from 17 November, moved a motion that Net Neutrality is part of that country’s national law and to be promoted through the European Union. It has already been adopted in France who have a lively competitive Internet-service environment as well as the Netherlands. As well, the European Parliament have moved motions to stand behind an open and neutral Internet.

But the mobile operators are seen to be against the Net Neutrality concept due to their investment in their cellular telephony services.

This issue is very much about permitting competitive service providers to exist in the IP-based broadcasting / content-delivery and communications space; but is also about free speech and a free press. It would also ring true with environments that push the competitive-trade issues like France and the UK; and could encompass the issue of whether mobile operators should charge extra for tethering or not.

I stand for Net Neutrality because it permits a competitive environment for providing Internet-hosted communications or content delivery services as well as permitting a free press and freedom of speech. The ISPs should really be seen as common carriage-service providers like telephone companies or public utilities.

Article

Samsung tablet ban lifted | The Age IT (Australia)

My Comments

This latest development is part of the patent war taking place concerning mobile devices, with this round of legal action by Apple against Samsung being more of a “patent on style”. Here, the goal of the Apple lawsuit was to prevent the sale of the Samsung Galaxy tablets and smartphones because they were seen as valid competition to the iPhone and iPad and it has been known that Apple aren’t keen on licensing their patent portfolio to others.

Now the Full Federal Court in Australia overturned an injunction prohibiting the sale of the Galaxy Tab series of tablet devices in in that country; as long as the sales were accounted for. But Apple intends to go to the High Court to maintain an injunction against further sale of these devices

While the initial Federal Court injunction was in place, there were attempts to parallel-import the devices in to Australia but these were met with threatening letters from Apple’s legal team. This is even though it was feasible for people to buy or have others buy the Galaxy Tab devices in other countries that don’t have an injunction in place against them, then bringing them in or having them posted or shipped in to Australia.

This case may have the soundings of similar action that Apple took concerning GUIs and the Macintosh, with it being resolved in a more competitive manner thus allowing for a level playing field.

Introduction

Previously, I reviewed Brother’s first A3 multifunction printer, the MFC-6490CW, which was one of the first multifunction-class printer that can turn out documents on this large paper size. Estate agents, architects and the like have been licking their lips at these machines because of the availability of a compact desktop multifunction printer that can print out those building plans on the sizes of paper they are accustomed to for these documents.

Since then, HP had introduced a single-tray A3-printing multifunction in the form of the OfficeJet 7500a but Brother have worked further on the idea of A3 printing in the small office which I had talked about in my industry interview with them. This has manifested in the latest run of A3 multifunction printers which the MFC-J6910DW that I am reviewing represents as the fully-equipped model.

There are cheaper versions of this model that neither support duplex scanning nor have a touchscreen LCD display. As well the cheapest model in the range, the MFC-J5910DW can only scan A4 pages where as the other single-tray unit, the MFC-J6510DW can scan A3 pages. The model just below this unit, the MFC-J6710DW has the two paper trays and can scan A3 pages. But they all can do things like print on both sides of A3 pages.

This machine is infact the printer that was used in Brother’s latest TV-commercial series about using A3 paper as a tool to “expand your business horizons”. This is to use the paper size to realise more impact with customers or business partners by benefiting from larger text or room for detail. It may be also worth looking at this article that I wrote on making more use of A3  and similar sizes in the office when you read this review.

North-American readers should think of Ledger paper when I mention A3 paper in this review because of the fact that the paper sizes are just about the same and this printer can scan and print on this paper size. It will also scan double-sided on Letter or Legal paper, which is similar in size to A4 paper.

Prices

Printer

Recommended Retail Price: AUD$379

Inks

The printer itself

Setup and Network Connectivity

Where to plug in the USB or Ethernet cable for wired connections

If you are connecting the Brother MFC-J6910DW printer to your computer or network using Ethernet or USB, you have to open the access lid and snake the cable through to sockets installed within the printer chassis. But the phone connections for the fax functionality; as well as the power connection are exposed connections on the left side of the printer. This can be very daunting for people used to a group of sockets on the back of the printer.

The printer works with wired and Wi-Fi networks and is future-proof with IPv6, as expected for a business printer. It does support expected Wi-Fi setup functions like WPS “one-touch” setup.

Walk-up functions

The ability to print directly from the memory card or a digital camera works properly but the paper reserve you can use is whatever is loaded in the upper tray or manual feed slot. I would like to see this improved by allowing one to select whichever paper tray to use or if they print using PictBridge, the printer checks both paper trays for the specified paper size and type.

It has the expected copy functions, with the ability to enlarge an A4 document to A3 which is commonly expected of A3 copying devices. This is done by setting the Enlarge function to 141% and setting the paper size to A3. The ID copy function is very tricky to operate for new users because you have to use the “N-in-1” option to set the ID copy for the job. As well users wouldn’t know where to place the identification document to be copied for each side of that document.

As far as copy fidelity goes, the copies come out slightly paler than the original. It also doesn’t use the memory to quickly scan subsequent pages using the automatic document feeder while the copies are being turned out.

The fax functionality supports Super G3 faxing with colour over regular phone lines as well as T.37-compliant fax over email. This IP-based “fax-over-email” functionality is limited to handling A4-sized monochrome documents. At the moment, this function is enabled through a free download program from Brother’s support Webpage for this unit.

Control panel with touchscreen

This printer is equipped with a full-duplex automatic document feeder that scans both sides of the page at the same time, rather than reversing the paper over a roller to expose the other side for scanning. The main benefits that I have seen from this is that the documents are scanned very quickly and the ADF is more reliable because there isn’t any extra paper handling involved. This feature is only avaliable for A4 or smaller documents.

Computer functions

I would prefer that you download the latest driver software for your computer’s operating system from Brother’s Website for this printer rather than install the software that comes on the supplied CDs; as I have preferred when new computer hardware is installed. This is more so with this unit because when I installed the driver software from the CDs on to my Windows 7 PC, there was a weird error message towards the end of the install routine and the driver wasn’t in place.

During printing, the software runs very lean and isn’t demanding on your computer’s resources. Even if you start a scan job from the MFC-J6910DW’s control panel, there isn’t much demand on the computer for the necessary scan monitor software. For that matter, a duplex scan job had both pages on the hard disk simultaneously. As well, you can set the printer up to scan to network (or Internet) storage resources as long using standard file-transfer protocols.

The Brother print driver’s user interface still has that excellent “at-a-glance” view of the settings that you have specified for that print job. This is something that I have seen consistently with all of Brother’s printers since I reviewed the HL-4150CDN colour laser printer.

Use with Brother iPrint&Scan (Android)

If you use the Brother MFC-J6910DN with the Brother iPrint&Scan mobile-printing app, you can print PDFs and photos from your device. It can accept A3 print jobs if the document is a PDF.

But, as I have seen from my Android copy of this program, the program’s current version doesn’t support printing of photos on A3 paper, nor does it support duplex and booklet printing for PDF documents. On the other hand, this app can scan both sides of a document that passes through the duplex automatic document feeder.

Paper and ink handling

Ink cartridges loaded up front on this printer

This Brother MFC-J6910DW multifunction printer, like the other Brother inkjet printers and the HP OfficeJet 8500a Plus allows you to change the ink cartridges by opening a door on the front rather than lifting a heavy scanner lid. But because the printer, like other Brother and Epson inkjet printers uses piezoelectric inkjet technology, you have to make sure you  have a spare cartridge on hand when it lets you know it is low on ink for that cartridge and be ready to replace the cartridge when the ink volume looks very low. This is to avoid a loss of print quality due to airlocks in the ink system.

It can handle heavy print runs, including auto-duplex print runs, without failing. The auto-duplex function works to the edge for A4 and lower paper sizes but requires a margin at the top and bottom of an A3 document. This can be of concern when you use this function to print out A4-size booklets on A3, which it still can do well.

I would like to see Brother add some improvements concerning the ability to use the lower tray for photo-paper or poster-print jobs. Similarly there could be the ability to load the manual feed tray at the back with up to ten sheets of paper and have that considered as a separate paper source. This can improve the workflow for multi-page photo prints or poster-print jobs.

Print quality

The Brother MFC-J6910DW yields very sharp text from regular document print jobs, but some spot colours don’t come out strong on plain paper. I even printed the PDF file of the London Tube and Rail Map on A3 as a test to assess its prowess with complicated maps, plans and diagrams and it did yield a crisp image with legible station-name text. This is because a lot of users who buy this printer will be making it turn out those floor plans, maps and similar diagrams on to big sheets of A3 or Ledger paper as part of their livelihood.

This unti does scan and print A3 pages

When you print photos on this Brother printer, the pictures yield a darker contrast and don’t exhibit strong colour saturation. If the picture is of a person, the flesh tones don’t come out very pale.

Limitations and Points Of Improvement

The Brother MFC-J6910DN has could benefit from improved advanced-copy functions like an easy-to-use ID-copy function with marked out “master areas” for this function on the edge of the scanning glass. It could also benefit from a user interface that can support “one-touch-copy” functions for particular common tasks like A4-A3 enlargement, A3-A4 reduction or ID copy.

As I have said before, this printer can benefit from flexible paper handling options like the use of both trays for special-printing jobs or the ability to feed multiple sheets of paper in the manual feed slot on the back of the unit.

People who have used HP and Canon printers may find that the Brother MFC-J6910DW, like other Brother printers, misses out on “stationery-cupboard-in-a-box” printing functionality like “Quick Forms”. This is where the printer can print out paper like checklists, calendars, ruled notepaper or graph paper by you operating functions on the control panel. Some of us may consider it an unnecessary frill but it can come in handy if you need ruled paper at a moment’s notice.

This Brother A3 printer, like nearly all home, SOHO and small-business printers, could benefit from being able to use commonly-available SD cards as upgradable high-capacity system memory. Here this could allow for quick fail-safe printing, faxing and copying from these devices, with the ability to upgrade the memory for those devices that have higher workloads. It is also more relevant with this printer as it handles A3-size documents which will typically be graphics-rich.

Conclusion and Placement Notes

This current series of Brother A3 multifunction printers has what it takes to bridge the A3 paper size to the multifunction printer. I would recommend the Brother MFC-J5910DW as a general office printer for work environments that are cutting their teeth on the large paper sizes. An example of this is the cafe owner who is wanting to get started with double-sided A3 “specials lists” that they attach to those plate-glass windows.

The MFC-J6510DW would work well as a complementary A3 scan-copy-print “specialist” printer alongside that colour-laser multifunction printer which is serving as your A4 document workhorse.

But I would specify the Brother MFC-J6910DW as an “all-round” document workhorse for people who have fully cottoned on to A3. I would even team this with the Brother HL-4150CDN colour laser printer if you want a “two-box” full print solution for quickly turning out short-order flyers and other high-volume short-order A4 work. The less-expensive MFC-J6710DW could also answer the “all-round” document workhorse if you are willing to forego A4 duplex scanning or a nice touchscreen.