I am reviewing one of the few inkjet-based dedicated printers that can be connected to a small network. This printer, the Hewlett-Packard OfficeJet 7000, is an A3-capable wide-format printer, but it has a little brother in the form of the OfficeJet 6000 which can only print on A4 paper. These printers, like the OfficeJet 6500 all-in-one that I had previously reviewed use the same family of ink cartridges as each other – the 920 cartridges for standard runs and the 920XL for high-yield runs.

Setup

Loading ink cartridges

The ink cartridges are very easy to install and replace and the lid is able to be operated without any extra effort. This would be typical of a dedicated inkjet printer rather than most of the multifunction devices that I have been reviewing.

Network connectivity

This printer connects to your network using Ethernet only and this may be seen as a mixed blessing because you can use a wireless client bridge for connection to a wireless network or simply use the existing-wires technologies like HomePlug powerline or MoCA to connect the printer in a more flexible manner.

You know when you are connected to your network if the left-most button lights up and you can check on the current IP address that it has taken by holding this button down for it to print a network report.

Software setup

Like the other HP printers that I have reviewed, there is a CD with all of the drivers and software that you may need to get your computers going with the printer, but I always prefer you to download the latest driver software from the HP website. This may also make sure that your printer can work with Windows 7 or Apple MacOS X Snow Leopard.

If you have another recent HP printer, you can get by with downloading the “basic” drivers rather than the full software set so as to allow it to work with the existing HP software. 

Print abilities

HP OfficeJet 7000 ready to take A3 paper

Here, I am mainly assessing the printer as an A3 wide-format printer, which is what the people who are after this model would be seeing the printer as. Therefore, I have run a significant number of tests on its ability to handle A3 print runs.

The time to print on to an A3 sheet of regular paper would be around 1 minute 38 seconds. It doesn’t matter whether the job was a photo “blow-up” or a text-graphics job.

I printed a photo of a baby in her father’s arms on to A3 paper to assess flesh-tone accuracy and quality and had found that that these had come up accurate even with a mixture of complexions. It may look better on photo paper but I don’t have any A3 photo paper to assess with.

Limitations and Points Of Improvement

The OfficeJet 7000 could benefit from increased local memory for buffering multipage A3 print jobs, thus taking the load off the host computer. It could also benefit from a dedicated A4 paper tray so that it can become useful as a secondary A4 printer, especially if it is the colour printer for an office.

Another limitation that these printers have is the lack of an automatic duplexer which may limit paper-saving efforts that may be in force in many offices.

Conclusion and Placement Notes

This printer is suitable as a large-format complementary printer for a small organisation who has an inkjet or laser multifunction printer as their main printer. Here, it could work well for printing large spreadsheets, “download-to-print” campaign / promotional materials, “inkjet proofs” of publications, maps, presentation slides and similar documents.

Both it and Its little brother, the OfficeJet 6000 could also be used as a complementary colour inkjet printer for an office where there is primarily a laser or LED monochrome printer or multifunction centre as the main printer device.

In this review, I have been given the opportunity to assess a multifunction printer that is optimised for small-business use rather than a consumer-rated unit. These units are designed to be economical to run, have high-speed throughput for scanning and printing; as well as supporting a higher duty cycle than the consumer units.

The HP OfficeJet 6500 is a size similar to most multifunction printers and has the controls located closer to the user. It has a large high-contrast two-line LCD monochrome display which is good as a status display for tasks like faxing or scanning. The controls are arranged in a task-specific manner that makes it easier to perform what you want to do.

Setup

The only assembly that you would have needed to do beyond installing the ink cartridges is to attach the duplexer mechanism to the back of the printer. This unit, which looks like a laser printer’s toner cartridge just snapped in to the back without much effort.

Control panel and display

As far as connections go, the printer can be directly connected to the host computer via USB or it can be connected to an Ethernet wired network or a WiFi wireless network. There are two RJ11 phone sockets for use when setting the unit up as a fax machine. This is to permit you to connect existing telephone devices to the unit thus obviating the need to use a splitter.

The printer comes with a CD-ROM which has all of the drivers and applications needed to get the printer going, but it would be a good idea to download the latest drivers from HP’s Web site. This also means that newer operating systems like Windows 7 or MacOS X “Snow Leopard” will be catered for.

Loading ink cartridges

You don’t need much effort to open or close the lid to install new ink cartridges. As well, like the Photosmart Wireless multifunction printer that I reviewed previously, you don’t have to mess with any stays to keep the lid open while changing the cartridges. Similarly, you don’t need much effort to remove or install the ink cartridges and there is nothing “fiddly” about this job.

Network setup and abilities

This printer can work in a small network as a network printer or scanner. It connects to the network either via 802.11g WPA2 wireless or Cat5 Ethernet cable, which can also work in conjunction with a better Wi-Fi client bridge or an existing-wires technology like HomePlug powerline or MoCA TV coaxial.

You can use the printer’s control panel to enrol it with a wireless network, including entering the WPA-PSK passphrase using the numeric keypad in a manner similar to how a teenager taps out a text message on their mobile phone. On the other hand, you can use the USB port and the supplied software to configure the printer for your wireless network. It doesn’t support WPS easy-configure modes, but this omission may not be missed in a lot of business setups.

If the printer is connected wirelessly to the network, it can lose touch with the network when it goes in to low-power state and you may have to turn it off and on using the ON/OFF switch on the control panel when you want to start printing. This problem is due to the absence of a standard “wake-on-wireless-network” protocol for activating network devices connected to a wireless network that have entered a low-power state. This problem doesn’t occur if the printer is connected via an Ethernet network whether directly or via a HomePlug segment.

There is a built-in Web server that is used for managing the unit and this is accessible through a shortcut on the HP software. Windows Vista and 7 computers can gain access to this interface through the “Network” option as part of the DPWS technology that is part of the operating systems. There is also the ability to start “plug-and-play” installation from this interface by right-clicking on the printer icon in the Network folder and selecting “Install”. Here, you would need to make sure that the drivers are installed in the computer beforehand.

Use

Printing

The OfficeJet 6500 Wireless comes with a rear-mounted duplexer attachment so you can save paper by printing on both sides. The only disadvantage with this is that the document has to have a larger bottom margin so that the duplexer can properly handle the paper when turning it over.

I have the printer print a large document (214 page user manual) with double-sided printing in order to assess how it goes with handling a large print run. This would mimic conditions similar to printing a large report or something similar; or simply sustaining a large run of documents. I have then found that it could complete this kind of job unattended without printing-reliability issues.

Scanning

Automatic Document Feeder

This OfficeJet unit can also work as a scanner and has an automatic document feeder that is capable of handling 35 pages at a time. Here I ran the automatic document feeder through a reliability test by having the unit copy a 20-page document fed through the feeder and it performed the job properly although there was a high-pitch squealing noise from the ADF. This phenomenon may be particular to the review sample that I was using.

It supports scanning over a network link, either with the scan job initiated at the computer or at the unit’s control panel. The latter method requires you to have the supplied scanner software on your computer to receive and process the documents. This software allows you to scan as a document or picture and save the file to the computer’s local file system or send it as an e-mail.

Use with digital-camera cards

There is a built-in memory card reader for use with digital-camera memory cards but this function is very limited. This is brought about by the printer not having a colour LCD display which can make it easier for you to choose pictures to print. If you want to print selected images, you would need to select the pictures using your camera’s DPOF print selection menus before putting the card in the printer.

Another limitation is that the card reader doesn’t support the SDHC memory cards which are now being used in most of the current digital-camera range. On the other hand, the card reader is accessible over the network as a network storage location with its own drive letter on Windows systems but it can be accessed as the MEMORY_CARD share-name for the printer.

Fax

The OfficeJet 6500 is an inkjet plain-paper fax machine that can work as an elegant replacement for that economy-tier fax machine that many small businesses and home users see as their fax solution.

It can be set up to work on a dedicated line or on a shared line with support for distinctive-ring setups (separate number for fax) or fax auto-answer. The latter mode has it that the unit takes the call if it hears the distinct repeating “CNG” beep from a transmitting fax machine when another device like an answering machine answers the line. When you determine the fax header information, you only need to provide your own name or company name and your fax number rather than having to determine “CSID” and “TSID” fields which can be obscure when you set up fax equipment.

The unit has memory for one outgoing fax job (for scheduled transmission) and is able to keep new received faxes in memory at all times or only during error conditions. There are limitations with this machine’s implementation is that you cannot set the fax machine to receive “only to memory”, a feature which could come in handy for secure “out-of-hours” fax reception; and you cannot schedule multiple outgoing fax jobs, which may be a pain in the neck for people who do a lot of overseas business.

It also supports transmission and reception of colour faxes with compatible fax endpoints and can work in high-resolution modes for “best-case” fax operation. There is a 100-number “speed-dial” list with the first three entries being available for “one-push” access from the control panel.

The unit supports “fax-from-computer” with a dedicated fax print driver and this can be done from any computers that exist on the network. It can also support “fax-to-computer” with jobs ending up at one computer on the network. The “fax-to-computer” mod is limited to monochrome faxes and requires a computer to be alive and running the supplied software all the time.

Output Speed And Quality

The output quality is very typical of a good business inkjet printer and it takes a few seconds per page to print a typical business document. You don’t lose any extra speed when you print colour documents, especially now that most business documents now have some form of colour on them.

If you do double-sided printing, you will have a speed penalty of 10 seconds per sheet of paper to allow the ink to dry on the “first” side of the paper.

Photos printed with this printer have a good dynamic range and the flesh-tones being accurate even when handling a group shot with people of different races. This is on a par with the Photosmart Wireless printer that I reviewed previously and it certainly says that the unit could make a satisfactory effort for printing photos in a “general-purpose” office environment.

Advantages

The unit is easy to use for most tasks and offers a capability set at a price that most small business owners and home-office owners will appreciate. Here, you have functions like an automatic document feeder, double-sided printing and wired / wireless network connectivity as well as separate cartridges for each colour that will be appreciated by the cost-conscious business user.

Limitations and Points of Improvement

I will always be saying this with all consumer and small-business network-ready inkjet printers, especially multifunction printers, is that the manufacturers could improve on the provision of non-volatile onboard memory. This will certainly increase user productivity for improved multi-source print queue management, failed-job recovery, improved fax functionality – more delayed fax sends, receive-to-memory, etc. It can also cater for “CD-free” network printer setup through the Web interface.

Another point of improvement that I would like to see is support for Internet-based (NTP) time synchronisation. This would avoid the need to manually set the time and date whenever ther is a power failure or as part of setting it up. It could then be based on time-zone settings with automatically-updated daylight-savings rules similar to what happens with most computer operating systems.

It can also benefit from the SD card slot supporting SDHC cards in order to work with the newer digital cameras that can use these cards. As well, it could benefit from a USB host port for connection to PictBridge-enabled digital cameras.

Conclusion and Placement

From what I have see, I have described this unit as a capable general-purpose workhorse that suits most small-business and home-office requirements. So I would recommend it be used in a home office or “back office” or “reception-area” in most small organisations. As well, it could work as a colour “general-purpose” multifunction printer for a place like a clinic where one or more monochrome laser printers may be used for receipt printing and similar applications.

The best price that I could get for this printer was AUD$178 from the Officeworks office-supplies chain in Australia. As well, the ink cartridges cost $22.26 each for the colour cartridges and $45 for the black cartridge assuming you are using the 920XL high-capacity cartridges. There is the option of using the cheaper “920” standard-yield cartridges but I would suggest using the 920XL high-yield cartridge for the black ink if you do receive faxes on a regular basis.

News articles (French-language only)

 Les Hautes-Pyrénées et le Finistère en haut et très haut débit – DegroupNews.com

From the horse’s mouth

Hautes-Pyrénées Conseil-Général

Press release

Brochure (PDF)

Finistère Conseil-Général

Press release

My Notes and Comments

Hautes-Pyrénées

In this mountainous département of France, there are plans to establish a fibre-optic backbone that will lead to an improvement in Internet service across this area.

The improvements will be in the form of improved ADSL service for more of the telephone exchanges, including “dégroupage” (local-loop unbundling) for competitive-service access as well as a fibre-optic uplink. It also includes “sub-loop access” where DSLAMs will be installed closer to customers’ premises for those customers that are far away from the exchanges, like farms or mountain properties. These improvements will allow the customers to have the same level of IPTV access as would be expected around France.

There will also be a WiMAX wireless broadband network with 58 stations that will be set up to cover areas that are not likely to have proper broadband service, with satellite coverage for the most difficult cases. This situation may be necessary for some of those properties that exist on the slopes of the Pyrenees.

The fibre-optic network will not just be for a backbone but will provide “next-generation broadband” for key areas such as public service, health, research and education as well as “communities of interest” for the département.

Finistère (Brittany)

This département. which covers the western-most tip of France, has a goal of achieving the minimum of 2Mbps throughout its area.

This will be achieved with a fibre optic backbone through that département. It will also mean that exchanges that service ADSL “dead-spots” can be lit up for ADSL. There is also the possibility of a 97-station WiMAX wireless-broadband network set up in this area.

Both areas

The “sub-loop access” effort that is being undertaken with the Hautes-Pyrénées project is impressive because it represents an effort to get the full-speed broadband to the customer’s front door. But I would also suggest that these efforts include checking for decaying wiring and other limitations that can impede ADSL performance.

Also, the fibre deployments should cover not just the key economic areas in the départements, but assure FTTH deployments in the cities where the key economic areas are, especially the residential parts of these cities. This can avoid the tendency to “redline” the towns when it comes to further investment in them. In the case of the Hautes-Pyrénées project, if a town is identified as being a ski resort, it should be looked at in the context of full fibre deployment so that the small businesses in that area which service the snowfield traffic can gain as much benefit as the big businesses in the cities.

Kogan Internet table radio - BBC updates now available

Over the last few months, those of you who own a Kogan Internet/DAB+/FM table radio, which I have reviewed in this blog in November, wouldn’t have been able to receive any Internet radio services from the BBC. It may be of concern to UK expats or Anglophiles who have bought this radio primarily to listen to the sound of the BBC radio stations that broadcast there like BBC Radio 4. The symptom was typically in the form of the radio showing “Network Error” when you select a BBC radio service. This was because the BBC were doing a technical re-engineering of their online radio streams and were moving away from the original Real-Audio streams to newer technologies.

vTuner had updated their “master” Internet radio directory which services Frontier-based sets as well as a lot of other Internet-radio designs to reflect the BBC changes. The set manufacturers had to then roll out the updates to each of their set designs through the over-the-air updates. In the case of this Kogan table radio, it took a frustrating long time for the update to materialise because the OEM who makes these sets had to make sure it was working properly before releasing the update.

As of 18/03/2010, Kogan have rolled out the updated directory to these radios and next time you turn on the set and select “Internet radio”, you will have an “update notice” appear on the display. Press the INFO button in response to this “update notice” and wait for the update to complete. The radio must not be disconnected from the power at all during this process. The progress of the update is highlighted with a “fuel gauge” bar that appears on the bottom row of the display and when the set is updated, the display will show “Press SELECT to continue”. At this point, press the large “tuning knob”, and the set will restart and, a while later, the last Internet radio station that you listened to will play.

Then you can tune to the BBC stations using the menu system or recall any BBC stations that you previously allocated to the preset buttons. This update does not affect any other functionality or personal settings that you have established when using this set.

If you had bought one of these radios and the BBC reception problem had made you think of returning the radio to Kogan, now you don’t need to do so because of this update/

Hi everyone!

I have established a reference section on this blog to improve its useability. This is being achieved through a glossary that uses simple language to explain the computing terms that will be used in the blog or by salesmen in this industry. There is also a “network hierarchy” reference table which describes the logical areas of a network in relationship to each other, as well as the relationship of various device classes to the network.

As this blog evolves, I will be adding more reference material to this area as a way of making the articles easier to understand.

With regards,

Simon

 thinkbroadband :: European USO could interrupt government plans

My comments and summary

The European Commission are looking in to the idea of a standard for baseline broadband Internet service across the European Union. This is based on certain factors where the UK’s fixed broadband coverage is 99% whereas the average across the European Union is 93% with the EU’s rural areas clocking in at 77%. In my opinion, these figures don’t quote a minimum service speed “at the door” for any of the ADSL services.

The issues they were raising include:

• competitive service provision to European-Union standards, especially in rural areas
• access to the Internet service by disadvantaged groups such as disabled people, people on low means and people who are in remote areas
• Minimum service speed
• How should the universal service be funded
• Should the standard be determined by the European-Union nations themselves or by the European Commission in Brussels

Competitive Service Provision

I had used the DegroupNews website to observe how ADSL Internet service was being provided through France, and that there were many service providers in the population-dense areas whereas the population-sparse areas were serviced by one operator. A very good example of this was the département of Alpes-Maritimes (16) which has the cities of Nice and Cannes. Here, all the exchanges covering areas near the seaboard had many operators, with those big resort cities had many operators whereas the towns in the Alps had just one operator.

If you don’t have the same level of competitive service in a geographic area as you do in another geographic area, there is an increased likelihood of the dominant operator providing poor service quality or taking time to roll out service and technology improvements to that area.

Disadvantaged groups

A common issue that may be raised would be provision of broadband service to disadvantaged groups like the disabled, people on low incomes and people who live in remote areas. The cost of providing computer-usage-aids to disabled people is reducing because of various imperatives like the ageing population, civil-rights measures that include disability access, increased use of standard hardware / software interfaces and easy-to-implement software modifications. This group of users, along with the elderly, may also benefit from having broadband service included in to communications-access welfare measures like telephony-service benefits that are part of pensions and benefits.

This heading also includes economically-disadvantaged groups such as the unemployed or those on low income. It should also include provisions to prohibit service providers from “redlining” service out of economically-disadvantaged areas in a similar pattern to what happened in major cities in the USA through the 40s to the 60s. As well, there may be issues raised about minimum bandwidth to be made available for “social” or “low-cost” private services as well as the provision of public-access facilities in the form of “cybercafé-style” terminals and/or Wi-Fi hotspots; and cost-effective broadband service for community organisations.

It also includes providing broadband Internet service to remote communities, whether through a wireless technology like WiMAX; extending wired technology to these communities or a mixture of both methods. This will also encompass the issue of providing any extra consumer-premises hardware that is needed to receive broadband under these conditions. 

The standard network speed

An issue that is also being raised is what should be the defined headline speed for the universal service. Some countries may run on either 512kbps or 1Mbps for the standard speed but the UK is preferring to call 2Mbps as the standard for universal broadband service. As well, the European Commission are showing a preference for a 2Mbps service as the baseline standard.

Funding of the universal broadband service

The question of funding the costs of meeting universal broadband service targets is a similar one to how the cost of providing universal telephone service was met. Here, there isn’t an established broadband Internet service provider in the same way that there was an established telephone service provider. This is although in most European countries, the established telephone service provider such as the “PTTs” or the telephone spinoffs such as British Telecom or France Télécom ran a basic online service in the form of a “viewdata” service and had established their own retail ISP services.

One method that may be considered easy would be for the established ISP to bear the costs themselves and end up charging steep prices for discretionary services like what has happened with the established telephone services. On the other hand, there could be a universal-service fund similar to what is established in the USA for the provision of the universal telephone service. This could be funded by all Internet providers through a levy charged to all customers’ services which the UK was proposing or a turnover-based tax, or simply the national government or European Commission to offset this through line-item spending.

A similar argument that may be raised is whether the nations should fund the universal service themselves or rely on the powers-that-be in Brussels to manage the funding.

Should the standard be determined at national level or European-Union level

This issue is being raised because some countries in the European Union, most notably the UK, France and Germany have made headlong progress in achieving the goal of the universal broadband Internet service. Some countries, such as the UK, have also achieved highly-ambitious standards like 2Mbps as the baseline speed.

The national vs European-level determination may affect whether countries are able to compete more easily in the European single market and whether an advanced country should be “pegged down” by lower baseline standards that may be determined to accommodate countries with not-so-advanced Internet infrastructure or expectations.

Conclusion

Other countries and country groups that are outside the remit of the European Union should observe what is being decided in Brussels for the universal broadband Internet service so they can know what is expected for such a basic level of service and what factors should be looked at when determining this expectation.

 Google Testing TV / Web Search on DISH Network Set-top Boxes | eHomeUpgrade

Video business-news bulletin including story about Google’s TV / Web search

My comments on this technology

Google has become a byword for searching for information on the Internet in a similar manner to the way the word “Walkman” became a byword for personal stereo equipment or “Hoover” became one for vacuum cleaning. Their presence is now strong on the computer screen and the mobile screen, but the territory that they haven’t conquered yet is the television screen.

Now they are working with DISH Network (one of two major satellite-TV services in the USA) to develop a TV-show / Web search user interface for use on the set-top boxes that DISH Network provide to their satellite-TV customers. Could this mean that we could be able to find RF-broadcast content as well as content on the Web like YouTube clips or Web sites such as online episode guides. They reckoned that this may need the use of a QWERTY keyboard near the TV.

But I have observed an increasing furtherance towards text entry from the couch, which would be important with Google’s TV/Web search. For example, some remote controls are implementing text entry on a 12-key keypad similar to how those teenagers type out text messages on their mobiles and others, including TiVo are issuing remote controls that have a slide-to-expose QWERTY keyboard for text entry. On the other hand. there have been manufacturers who offered small wireless or USB keyboards being pitched at “lounge-room” use.

This is even though I have seen situations where teenagers have brought laptops in to the lounge area so they can IM or Facebook friends while watching their favourite TV shows, or where I have used Google or the Internet Movie Database from my mobile phone to search for information relating to a show that I am watching.

So it definitely shows that the Internet is becoming part of the regular TV-viewing life rather than a separate activity.