You can still claim the Windows 10 free upgrade after July

Article

Making Sure You Are Eligible For The Windows 10 Free Upgrade Before It Expires | Supersite For Windows

My Comments

Windows 10 Free Upgrade screen

This is where you will reserve your copy of Windows 10

Microsoft is terminating the free Windows 10 upgrade offer for Windows 7 and 8.1 users in July but you may be able to reserve that upgrade and “make hay while the sun shines”. This can be achieved by you clicking on the Windows 10 icon in the Notification tray and going through the processes as if to upgrade to effectively reserve that upgrade for your current hardware.

But if you want to stay with your current operating system, you would have to roll back the update so that you and your current computer are effectively registered with Microsoft as if you have taken advantage of the free upgrade. You can also supply the Windows Product Key for your existing operating system in order to reserve your copy of Windows 10.

Some of you who are in the market for a new Windows-based computer may want to skip this process and focus on benefiting from Windows 10 whenever you have your new computer. But if you are “spinning out” your older computer as, perhaps, a secondary computer existing on your home network while you are buying the newer unit it would be worth proceeding with the upgrade. On the other hand, you can download and apply Convenience Rollup Updates from Microsoft to effectively keep the older computer to a similar security standard as the newer equipment.

Similarly, you could download the Windows 10 Media Creation Tool from Microsoft which allows you to create an optical disc or a USB stick as an installation / upgrade media source, then use this tool to deploy the Windows 10 update on to your computer. You could do this as part of registering your computer with Microsoft to reserve the free upgrade.

Cleaning up online advertising: Google and Bing make life hard for undesirable advertisers

Article

Advertising of predatory financial services

Google Will Start Banning All Ads From Payday Lenders | Mashable

Advertising of online tech-support scams

Bing brings in blanket ban on online tech support ads | Naked Security

My Comments

Google clamps down on advertising of predatory financial services

An issue that has caused a lot of concern with the Global Financial Crisis is the existence of predatory sub-prime financing services like payday and other short-term loans. This issue has been raised as a civil rights issue as well as a consumer-protection issue because predatory lending occurs more with disadvantaged communities and the kind of loan products charge exorbitant amounts of interest.

Google has attacked this issue by prohibiting payday and similar lenders from advertising through their Adwords search-advertising platform. As far as I know, it doesn’t affect any of Google’s display advertising services like Adsense or Admob. This follows similar action that Facebook had taken concerning their online advertising platform, with both these companies being the biggest online advertising platforms encompassing both their own properties and the ad networks that serve other publishers and mobile app developers. It is part of Silicon Valley’s reaction to contemporary issues of concern like civil rights.

This will effect the advertising of loan products that are due within 60 days or have an interest rate of 36% or more in the USA. But the issue that may surface is whether Google will apply this rule to their display advertising networks and if other online advertising services will follow suit and apply it across their products.

Bing clamping down on online tech-support scams

I have given a fair bit of airtime on HomeNetworking01.info about the online tech-support scams due to hearing from people in my community who have had near misses with these scams.

This typically manifested in the form of the phone calls that people received from someone pretending to be the tech-support team associated with a respected IT or telecommunications name, stating that the user’s computer has a virus or something else is wrong with the user’s computer hardware or software.  But they lead you to establish a remote-access path to your computer so they can “fix” the perceived “problem” or “threat” for a fee, with these scammers making off with a large sum of money or installing software of questionable provenance and relevance on your computer.

Most of us have become aware of these scams through the various customer-education efforts by the IT community and consumer-protection organisations, encouraging us to seek IT support from people whom you know and have met in person like your business’s IT department or the IT experts in your household, family or community.

This has led to computer users not answering these calls or simply hanging up when they receive those calls. Now the scammers’ MO has changed towards cost-per-click Web ads or popups that flash up warning messages saying that your computer has problems and instructing you to call a toll-free number. This plays on the fact that you are seeking a problem to be rectified by placing that phone call.

Bing Ads, which is part of Microsoft’s Bing search platform, have banned the advertisement of third-party tech-support services because of the quality issues that are affecting end-users’ data safety. There has been an unintended consequence from this ruling which has made it hard for honest IT-support providers to advertise their services on that platform.

Conclusion

I see it as one of many efforts by the online advertising industry to clean up its act and gain the same level of respect as traditional advertising but there could be a more uniform approach to the problem of questionable online and mobile advertising.

The only way I see this coming about is for the industry to adopt a code of practice with conformance being indicated to end-users, publishers, content-filter software and others through distinct trademarks and symbols. This could address issues like advertising that is allowed, the kinds of ad contracts offered including the tenure of these contracts and the kind of payment received, due-diligence requirements, and liaison with law enforcement, customer protection and other authorities.

Windows 10 Tiles not functioning? You may have to restart Explorer

Article

Windows 10 Start Menu

If you are seeing blank tiles in this view, you may have to restart Windows Explorer

Windows 10 Tip: Fixing Live Tile Counts and Blank Tiles | Supersite For Windows

My Comments

If you are running Windows 10 and are enamoured by the “tiled interface” that is part of its Start Menu or Tablet Mode view, there are times where you may find it not working “up to scratch”.

With this interface, you may find that the Live Tiles that are regularly updated simply go blank or are stagnant. The normal response to this situation would be to restart your computer, which would then fix the problem.

Task Manager with Windows Explorer called out

The Windows Explorer process in Task Manager

On the other hand, you may only need to restart the Explorer process to fix this problem without the need to reboot your computer. This can also apply to other user-interface abnormalities.

Here, you run Task Manager by either right-clicking the Taskbar or holding your finger on the Taskbar in the case of a tablet or 2-in-1, then clicking Task Manager, or pressing Ctrl-Shift-ESC together on the keyboard. Then you find Windows Explorer in the list of processes. Right-click this item and click Restart and it won’t take long for it to come good.

Task Manager - Context menu with Restart called out

Click the Restart option on the context menu to restart Windows Explorer

At this point, the Windows Explorer process will recover and update the tiles including reloading the data that populates the tiles from its source rather than working of corrupted data.

WhatsApp to go native for regular computers

Article

Acer Switch Alpha 12 tablet press image courtesy of Acer

WhatsApp to work natively on your Windows 10 tablet

WhatsApp Has A New Desktop App For Windows And OS X | Engadget

From the horse’s mouth

WhatsApp

Blog Post

Download link

My Comments

I have provided some previous coverage about the issue of native client apps that run on desktop operating systems for messaging platforms. As I have highlighted in the article, I underscored the performance issue which will benefit heavy multitaskers and gamers, the ability to work tightly with the operating system’s functions and abilities and the existence of 2-in-1s and ultraportable computers as a viable alternative to mobile-platform tablets.

Apple MacBook Pro running MacOS X Mavericks - press picture courtesy of Apple

.. or your Apple Macintosh computer

The regular computer was the class of compute that benefited from the instant-messaging app but mobile-platform smartphones and tablets took over the role of personal-communications devices with the different messaging platform vendors focusing on these devices as their terminal of choice. Skype and Viber have kept the desktop (regular-computer) usage case alive and now Facebook offered a Windows 10 desktop native client for their Messenger platform.

WhatsApp Android screenshot courtesy of WhatsApp

for secure online communications so you don’t have to rely on your smartphone or tablet

Now WhatsApp have answered this call for their secure communications platform by offering native clients for the Windows (8+) and MacOS X (10.9 Mavericks + ). Like with Viber, these desktop native clients are pitched to be a secondary user interface for your WhatsApp account that is set up on your smartphone. This means that once you install WhatsApp on your Windows PC or Mac, you then have to bind the desktop app to your WhatsApp account by using your smartphone’s WhatsApp client to scan a QR code shown on your regular computer by the desktop WhatsApp client.

For WhatsApp users, using these native clients rather than the WhatsApp Web application means that you have the benefits of this platform on your regular computer without the unnecessary overhead that the typical desktop Web browser can impose on your session. Nor do you need to keep a Web-browser tab or session open for desktop-based WhatsApp communication.

This is a sign that regular desktop and laptop computer users, including multitaskers and gamers, are not being forgotten about when it comes to mobile messaging networks.

The CSIRO considers the Internet Of Things a viable alternative to the alarm pendant

Article

Why the CSIRO is building smart homes for elderly Australians | IT News

My Comments

The typical situation to assure the welfare of an  elderly, disabled or chronically-ill person who is living alone at home is to have them wear a pendant or wristband panic-button that signals carers or loved ones if they need help.

But issues have been raised about these devices being, for example, left somewhere in the home because the person forgets to wear it after they have finished an activity which may not play well with these devices. As well, these wearable devices are only of value if they trigger the device in response to an emergency situation like a fall.

The CSIRO are looking towards the use of the “Internet Of Everything” as a way of monitoring the welfare of these people, a use case which I do frequently refer to in the context of this technology.

Here, they would use commonly-available sensor technology like the motion sensors that are part of every intruder-alarm system, or flow meters and power meters on appliances; or door-contact sensors on wardrobes or kitchen cupboards to observe for normal activity.

Along with this, the CSIRO effort also wants to use health sensors like blood-pressure monitors or scales to register a person’s health statistics and it has been valued because the patients will be wanting to know how they are doing along with the ability to provide more knowledgeable information to their doctor about their symptoms.

They want to use knowledge of past health incidents affecting elderly, disabled or chronically-ill people to train the machine-learning algorithm to identify the abnormalities at an earlier stage rather than when a serious incident occurs. Of course, any machine-learning setup needs to be able to adjust to newer legitimate changes so as to avoid any “false positives”.

A question that will always be raised is the cost to set up this kind of observation with it costing less than AUD$3000 because of the use of common technologies and components rather than specialised hardware.

The topic of privacy has also been raised because the CSIRO monitoring system is based on cloud technology and Internet-based data access, and is of importance to reduce the risk of elder abuse. Here, the goal is to allow the patients to control their data so that it is exposed to whoever they trust in a granular manner. This is more so with relatives because they may be trusting of certain people within their family.

As well, the features that have been raised as being of importance to the elderly community for this personal-health monitoring setup include the ability to know who is at the door, the ability to engage in videocalls with family and friends along with the ability to know if one has forgotten to turn off a tap or appliance. This can easily affect older people who may become increasing forgetful about these things such as a burner on the newer gas cooker being left on but turned really down or not being able to hear clearly that the washbasin tap is still running.

The effort that CSIRO is undertaking is to be able to allow an elderly or other vulnerable person to live independently yet be able to know that help is at hand while their loved ones are sure that they are well.

Increased value for money affecting residential broadband in Germany

Article Flag of Germany

50 MBit/s und mehr: Verbraucher wollen immer schnelleres Internet | Computer Bild.de (German language | Deutsche Sprache)

My Comments`

Recently, German households are gaining better value for money when it comes to purchasing broadband Internet service. This is affecting the higher-speed 50Mbps service packages that are being preferred by the younger people.

AVM FRITZ!Box 3490 - Press photo courtesy AVM

German Internet customers preferring better value for money for their “50Mbps Talk and Surf” service

These plans are being underscored by their availability as part of multiple-play communications-service deals which include fixed or mobile voice telephony, broadband Internet along with other services. In Germany, the service package that is commonly preferred is the “double-play” service, marketed as a “Talk & Surf” service that encompasses a fixed-line telephone service and a broadband Internet service.

The article highlighted an increase in the preferred connection speed for the broadband services over 5 years with households showing strong interest in the 50Mbps services rather than the “economy” 16Mbps services. As well, the average cost of a fixed-line telephone + broadband service in that country had been dropping slightly from EUR€35.73 per month now to EUR€28.82 per month.

It is being underscored with the increased availability of better-value 50Mbps services in Germany’s larger cities but the 16Mbps “economy” packages are being found to have reduced value for money and this price drop is being described as being a slow one. As is often noted, this kind of value for money when it comes to Internet service doesn’t extend to rural areas which tend to find themselves at a disadvantage in this field.

Personally, I would attribute the increased ubiquity of VDSL-based Internet service in Germany’s urban areas being a factor leading to the improved value for money when it comes to the higher-speed packages.

But the questions to raise regarding the German broadband market is whether there is significant infrastructure-level competition in that country? Similarly, the availability of retail-level competition for residential and small-business telecommunications services has to exist at a sustainable level to assure customers best value for money.

At least something is happening for German households where they are gaining better value for money with their Internet services.

HP gives the convertible 2-in-1 the Ford Mustang treatment

Article

HP’s Pavilion x360 affordable convertible comes in 15-inch version now | The Verge

HP’s new Pavilion PCs include a 15-inch hybrid laptop | Engadget

From the horse’s mouth

HP

Press Release

Video – Click or tap to play

My Comments

When Ford launched the Mustang in 1964, they used a strategy where they could pitch it as a car affordable to young Americans yet something that would appeal to them. Here, they offered a reasonably-equipped baseline model at an affordable price but provided a litany of options that they could “buy on” such as powerful engines, transmissions that suited their needs, air-conditioning, radios with different capabilities and the like. This tactic followed through across Detroit with most of the vehicle builders offering youth-focused “pony cars” that were designed and offered in a similar vein to the Mustang.

HP have taken this approach when they launched the latest range of Pavilion x360 convertible 2-in-1 computers for this model year. Here, they offered the fold-over convertible computers in different screen sizes including the 15” variant which some would consider as too big for a tablet but big enough for a mainstream laptop. This may appeal for the common activity of viewing photos and video content on portable computers, but it could allow you to make best use of the touch-enabled apps and games which are filling up the Windows Store. This range would also come with differing colours like silver, gold, red, purple or blue

As for processors, there would be variants that have horsepower ranging from Intel Celeron to Intel Core i7. You can have your system with up to 8Gb RAM and up to 1Tb hard disk or 128Gb solid-state storage capacity. There are the expected features like 802.11ac Wi-Fi and B&O sound tuning and connectivity in the form of 3 USB sockets, SD card reader for your “digital film” and an HDMI video port.

The 15” model is being pitched as an alternative to the traditional mainstream 15” laptop that most students would end up with. As I have seen in the video clip, I see the newer HP Pavilion x360 being pitched also as an alternative to, guess what, the 15” Apple MacBook Pro especially when it comes to creative work or to be seen in the DJ booth at the trendiest nightclubs.

Apple CarPlay and Android Auto need to face automotive infotainment realities

Android Auto in Chevrolet Malibu dashboard courtesy of © General Motors (Chevrolet)

Android Auto in Chevrolet Malibu – could work more tightly with the vehicle’s infotainment system
© General Motors

I have read a few online reviews about the Apple CarPlay and Android Auto mobile infotainment platforms but some issues have come up concerning how these platforms work.

One key issue is to allow Apple CarPlay and Android Auto to work with the car infotainment system’s existing functionality. Typically, if you want to listen to broadcast radio, a CD or other source that the infotainment setup provides, you have to “switch out” of the Apple or Android platform to a “normal” car-radio mode. To the same extent, if you want to adjust the way your music sounds, you may have to switch away from these platforms.

It is also underscored with an increasing number of vehicles which implement the infotainment LCD screen for a trip-computer, secondary-gauges, HVAC or similar functionality. Then, if you want to use your smartphone in this level of functionality, you have to run an app supplied by the infotainment system’s manufacturer or vehicle builder.

This problem may have to be answered through the use of a “hook” app that works with the CarPlay or Android Auto platforms to provide access to existing sources and other functions provided by the infotainment system.

Such an app would require the creation of a virtual “source” for CarPlay or Android Auto multimedia apps that exists alongside the broadcast radio, the optical-disc player and other similar sources. An “information” source could exist for navigation, and notifications while a “communications” source works with the phone,  over-the-top communications apps like Viber and Skype, and the voice-driven personal assistant.

Realistic car stereo radio-cassette (12-1892) - 1981 catalog shot - RadioShackCatalogs.com

An example of one of the Realistic car stereos that came alive when you pushed a tape in irrespective of whether you had the radio on or off

This may have to cause behaviour like some car radio/cassette players of the late 70s and early 80s like just about all of the Pioneer, and Realistic (Radio Shack) model ranges. Here, these car stereos came alive and started playing a tape when you pushed that tape in the slot irrespective of whether you had the radio on or not, and completely shut down when you ejected that tape if you didn’t have the radio on before you had the tape playing. In the context of the AirPlay and Android Auto setups, if you did something like get Spotify, Pandora or TuneIn Radio going, the “hook” app would come alive with the sounds of that streaming audio app whether you had the car radio going or not.

It may also be about gaining control of the radio or other sources like tuning in stations, selecting preset stations or playing particular songs on a CD or USB stick. Similarly, it could be about adjusting the way the system sounds such as implementing a sound preset or increasing the bass or treble. The integrated systems may also have to be able to show information about the heating or trip computer such as fuel range or current temperature.

Apple and Google could improve this further by providing an application-programming-interface and driver model for managing local sources, sound adjustment and other functionality. This can open up paths to permit the creation of app-store apps that exploit these sources and functionalities further.

For example, the PowerAmp music player software for Android, which has integrated graphic-equaliser functionality could gain the ability to exchange equaliser presets with a car sound system’s graphic equaliser. Similarly, a radio app could support “universal dial” behaviour to allow you to tune to local radio stations using the car radio’s tuner but when you are away from your vehicle, it will choose the station’s Internet stream.

So what needs to happen is that Google and Apple need to work on ways to tie in their automotive extensions to their mobile operating platforms to simplify the way these platforms work with the infotainment systems and their extant sources.

Certainty will arise regarding the cost of Internet service in Britain

Articles

AVM FRITZ!Box 3490 - Press photo courtesy AVM

You will be certain about the price quoted for that UK Internet offer that it does not contain hidden fees

ASA solves line rental crisis in broadband world | ThinkBroadband

We will end misleading broadband adverts, thunders ASA… | The Register

UK ad watchdog forces ISPs to simplify broadband pricing | Engadget

From the horse’s mouth

Advertising Standards Authority (UK)

Press Release

My Comments

A situation that has affected British Internet-service customers, especially those who purchase DSL-based Internet service has been the ability for telcos and ISPs to conceal the line rental associated with a voice telephone service. The line-rental issue won’t be an issue with customers who run a cable-modem service with Virgin Media or run an FTTP service with the likes of Hyperoptic, Gigaclear or B4RN. It also included issues like the minimum duration of a telecommunications-service contract and the upfront costs that a customer had to pay to get a service going.

Now the Advertising Standards Authority has laid down new guidelines that come in to effect regarding the advertising of Internet services in relationship to the prices, contract duration and other issues. These guidelines will take effect from 31 October 2016, also when BT Openreach are to offer a naked DSL service for the UK market.

The ASA along with Ofcom conducted customer research regarding the pricing of broadband and telecommunications services in the UK. From this research, they highlighted the confusion customers were facing with things like hidden line rentals, introductory offers and upfront costs, along with the contract duration.

Now the ads and tariff listings that ISPs and telcos publish have to provide better information for their current or potential customers. This includes:

  • the upfront and monthly costs for the service factoring, with the upfront costs to have greater prominence
  • the length of the contract for services based on minimum-length contracts
  • the prices that come in to effect after an introductory-offer period has lapsed

 

As far as minimum-length contract services are concerned, the industry and consumer-protection authorities need to work on a language that describes “month-by-month” services where a customer doesn’t face a long minimum contract period. This is more so with post-paid services where a customer can cease service at the end of the billing cycle which may benefit people who are in their location on a short-term basis like a long-term tourist or a person involved in project-based work. This is because of legal confusion about these services being marketed as “no-contract” services.

What is really meant to happen with the sale of fixed-line telephony in the UK is that customers can choose between different providers for this service and pay the line rental (typically between GBP£11-16) to the provider of their choice. This is thanks to the availability of the unbundled local loop setup available for their telephony services. It can be risky with smaller and boutique DSL operators who can’t bundle with particular line-rental provider but can be easier for larger ISPs who can bundle with a line-rental provider, typically their fixed-line telephony service.

The trends likely to come forth are quoted package prices increasing along with telcos and ISPs offering “first-few-months-free” offers or providing “gifts” or “rewards” like a tablet computer or a large number of points to a loyalty program rather than the “18 months free broadband” offers.

The Brits will also benefit from the arrival of a naked DSL service where you don’t have to pay line-rental for a voice telephony service. Such a service was offered by some ISPs in Australia and New Zealand; and over the Channel in France, Germany, Denmark and Portugal. These services will be described as an SOGEA naked VDSL service that is offered in FTTC service areas and will require a mobile telephone or VoIP telephony service to satisfy voice telephony service needs.

The questions that will always be raised is whether there is real infrastructure competition in the UK or whether BT Openreach needs to be fully separated from BT in order to provide increased value for money for competing retail ISPs and their customers.

At least this will mean that anyone who is considering Internet and telecommunications services or changing their Internet service in the UK can see how much the offer that is being advertised will hit them in the hip pocket.

Facebook Messenger goes native on Windows 10 desktop at last

Article

Facebook finally brings Messenger and Instagram apps to Windows 10 | CNet

Facebook Messenger for Windows 10 PC now live in the Windows Store | Windows Central

From the horse’s mouth

Facebook

Press Release

Windows Store link

My Comments

Facebook Messenger Windows 10 native client

Facebook Messenger – now native on Windows 10

Previously, I wrote about why desktop operating systems need to be supported with native-client apps for messaging platforms. Here I highlighted how the likes of ICQ, AOL Instant Messenger and Skype started off in the “regular-computer” / desktop operating system sphere and when the smartphones came on the scene, newer messaging platforms ended up being based on iOS and Android mobile platforms first.

Facebook Messenger Windows 10 live tile

Facebook Messenger live tile – now a message waiting indicator

The advantages that I highlighted included a stable client program that works tightly with the operating system; and the ability to work tightly with the operating system’s file-system. security and user-experience features extracting the maximum benefit from the user experience.

Now Facebook have answered this goal by providing a native client for Microsoft Windows 10 users, especially those of us using regular computers running this operating system.

Facebook Messenger Live Tile - Tablet mode

Facebook Messenger Live Tile – Tablet mode

This program ticks the boxes for a native client app by using its Notification Center to show incoming messages and chats; along with the ability to show messages as a Live Tile on your Start Menu. There is the ability to upload photos, videos and GIFs from your computer’s file system, which can be a bonus when you have downloaded your pictures from your good digital camera and worked on them using a good image-editing tool.

Of course, you have the features associated with your iOS-based or Android-based Facebook Messenger experience such as knowing when your correspondents are “up-to-date” with the conversation. As well, you have that similarly uncluttered experience which makes it easy to navigate your chats while it doesn’t take up much room on your screen when it is in the default windowed state.