German language / Deutsche Sprache
From the horse’s mouth
L800HX Smart Speaker
German language / Deutsche Sprache
Amazon effectively licensed the Alexa client software that is part of the Echo smart speakers that they sell for third parties to use. This opens up a path for these third-party companies to design smart speakers and similar products to work with the Alexa voice-driven assistant ecosystem.
This kind of licensing opens up paths towards innovation and one of the first fruits of this innovation was Sonos offering a smart speaker that worked with multiple voice-driven home assistant platforms that they licensed. But I will be talking about another approach that links the traditional fixed-line telephone to the smart speaker.
When faced with Google offering telephony functionality in their Home speaker, Amazon one-upped them with the Echo Connect box. This box connects to your home network and your fixed telephone line so you can make and take telephone calls through the traditional fixed telephone service or its VoIP equivalent using an Echo smart speaker or similar device. The device had to connect to the telephone socket you would connect the traditional telephone to as though it was an extension telephone and if you implemented a VoIP setup using a VoIP-enabled router, you would connect it to the telephone-handset port on this device.
Now Gigaset Communications, a German telecommunications company who is making innovative telephony devices for the European market, has approached this problem in a different way. Here, they have premiered the Gigaset L800HX smart speaker that works on the Alexa ecosystem. But this uses functionality similar to the Amazon Echo Connect box but by working as a DECT cordless handset.
The Gigaset L800HX can be paired up with any DECT base station or DECT-capable VoIP router to become a telephony-capable smart speaker. It is exploiting the fact that in competitive telecommunications markets in Continental Europe, the telcos and ISPs are offering multiple-play residential telecommunications packages involving voice telephony, broadband Internet and multiple-channel TV service on fixed and/or mobile connection.
Increasingly the fixed-line telephony component is provided in a VoIP manner with the carrier-supplied home-network router having VoIP functionality and an integrated DECT base station along with one or two FXS (telephone handset) connections for this service. This is due to use of dry-loop xDSL, cable-modem or fibre-optic technology to provide this service to the customer and a drift away from the traditional circuit-based telephony service.
Onboarding this speaker requires you to interlink it to your Wi-Fi home network and your DECT-based cordless base station or VoIP router. Then you also set it up to work with the Amazon Alexa ecosystem using the Amazon app or Webpage associated with this ecosystem. A separate Gigaset mobile-platform app provides further functionality for managing this device like synchronising contacts from your mobile or DECT base-station contacts list to the Amazon Alexa Calling And Messaging service. It provides all the other expectations that this service offers like the Drop In intercom function. Let’s not forget that this device can do all the other tricks that the standard Echo can do like play music or manage your smart home under command equally as well.
The German-speaking tech press were raving about this device more as tying in with the current state of play for residential and small-business telecommunications in the German-speaking part of Europe. They also see it as a cutting-edge device combining the telephony functionality and the smart-speaker functionality in one box that fits in with the Continental-Europe ecosystem tightly.
Here, it is another example of what the licensing approach can do for an ecosystem like Amazon Alexa or Google Assistant. This is where there is an incitement for innovation to take place regarding how the products are designed.