Category: Internet Access And Service

FCC To Get Real Teeth On Internet Service Quality

Article

US watchdog to enforce advertised broadband quality | IT News

From the horse’s mouth

FCC

Complaint form

My Comments

There has been recent coverage about the state of US Internet service, which has been highlighted by the long Comcast customer-service call published on the Net. It is also in conjunction with issues raised concerning the consolidation of the US broadband Internet service market to protected duopolies for fixed and mobile service.

Now the FCC have passed a new rule concerning Internet service quality. This rule requires the carriers and Internet service providers to be honest about what they advertise for their bandwidth and service quality. It also opens up FCC’s complaints channel to consumers who have issues with these carriers regarding their Internet service.

The rule has done nothing about competition in the US telecommunications and Internet scene and if the competition issue was raised continuously there, it could see the quality of service rise there. This also touches the arrival of third party Internet services like municipal wireless services or Google Fiber offering a high-value fibre-to-the-premises broadband service.

The French campground and caravan park scene is now switched on in new ways

Article (French language / Langue Française)

La fibre optique et la domotique débarquent dans les campings | DegroupNews

My Comments

Travelling is now becoming more of a connected affair with Internet connectivity being considered a valuable amenity wherever you stay. Even the humble campground or caravan park now offers a level of Wi-Fi-based Internet connectivity as a value-added service.

But the French have taken this further with the use of fibre-optic broadband to assure the people who lodge at these facilities have proper high-speed Internet access everywhere. They are typically in a position to do this because that country is fast becoming the poster child for a highly-competitive highly-affordable Internet service. This is in contrast to the typical cost-effective setup with one or a few Wi-Fi access points to cover the campground with Wi-Fi wireless Internet.

Yelloh Village have worked with Covage to achieve this goal and also provide an IPTV service with access to international TV channels.They have also implemented the “smart-home” concept in the bungalows or cabins that are becoming part of what the typical campground or caravan park offers. For example, when a guest leaves their bungalow, the electrical installation and hot water heater shuts down like as expected in a lot of newer hotels.

Some people may think that the idea of using a campground or caravan park for their holidaying needs is a chance to seek a humble cheap holiday but as more of these places equip themselves in a manner similar to a resort, it may become that camping in the wilderness may be the way to have that humble holiday.

Similarly, the goal to see proper rural Internet service can play in to a campground owner’s hands as a way of seeking to provide high-calibre public-access Internet to holidaymakers who are wanting to camp the “connected way”.

Google to get their fibre claws in to the UK

Article

Google Considers Bringing Google Fiber to UK | Broadband News and DSL Reports

Google aimed to build ultrafast broadband in Britain | The Telegraph (UK)

My Comments

Google are putting their fibre-optic next-generation broadband paws in to the UK market while trying to provide competitive Internet service in some US communities. It is seen to be their first foray in to the European market.

This is being achieved with them working with CityFibre, which may not be seen as adding extra competition in that market. Firstly, this is to be seen as a threat to BSkyB’s partnership and place themselves at loggerheads with a BSkyB / TalkTalk fibre-optic rollout which is passing 20,000 households in York.

But it is set to put more pressure on BT to deploy more next-generation broadband, especially as the British Internet press is complaining about BT Openreach taking a long time to roll out this service across the biggest Internet-service market outside the US. Google will also see this as a platform to run an HD-capable IPTV service which is ready for 4K UHDTV.

My question is whether Google could make further efforts in working as a competitive next-generation broadband provider for the British market, whether as a wholesale provider or as a retail provider. As well, could they be in a position to help with Scotland’s broadband goal if Scotland does go independent? Similarly, could they be able to put their claws in to other European areas like Spain, Germany and Italy with a goal to upset the applecart when it comes to competitive Internet service there.

Scotland to have rural broadband as part of its USO

Highland Piper Creative Commons http://www.panoramio.com/photo/58988884

A Highland piper will be on a better path with rural broadband being part of an Independent Scotland

Article

UPDATE Independent Scotland Could Gain a USO for Broadband Internet | ISPReview UK

From the horse’s mouth

Scottish Government

Connecting Rural Scotland position paper

My Comments

There is a lot of talk in the UK about Scotland’s push for independence coming through with a referendum occurring on the 18th September 2014. If the vote on this referendum turns out “Yes”, Scotland would become an independent nation rather than part of the United Kingdom which is what true-blooded Scots have been looking forward to since 1603.

Flag_of_Scotland_(navy_blue).svgOne of the issues that will be called as part of an independent Scottish government’s roadmap would be improved rural connectivity. Here, this will encompass access to public transport and proper teleccomunications in areas like the Highlands or Campbelltown.

For that matter, Scotland will integrate real broadband in the country areas as part of the universal service obligation. This is something I stand for with HomeNetworking01.info in order to allow those of us who live, work or do business in the country areas to be on an even footing with those of us who live in the cities. As far as Scotland is concerned, the rural sector is what gives the country its character, especially in the form of the whisky the country is known for or the farms that can turn out the “neeps and tatties” or the meat for the haggis that is to be piped in as part of the Burns supper..

There is a level of public-private investment taking place concerning the provision of rural broadband infrastructure but the integration of Scotland’s broadband projects in the UK efforts will change should the devolution go ahead. There are unanswered questions about issues such as infrastructure technology or minimum assured bandwidth, which may also include issues like dealing with the mountains of the Highlands.

What I at least like about this is that a country that is wanting to start out independently is factoring in rural broadband as part of its road map. Here’s to Scotland for the right direction!

The French to consider giving IPv6 regulatory boost

Article – French language / Langue Française

Laure de la Raudière : une proposition de loi pour accélérer le passage à l’IPv6 | ZDNet France

Activer l’IPv6 (Aide Freebox) – Instructions pour configurer votre service Freebox pour IPv6 (Instructions to set up your Freebox service for IPv6)

My Comments

Freebox Révolution - courtesy Iliad.fr

Freebox Révolution ready for IPv6

It is taking a long time for most people to become aware of IPv6 in their personal computing environment. This is although most regular and mobile operating systems provide for dual-stack and routed IPv6 support, an increasing amount of NAS units, business-grade printers and premium routers are offering dual-stack IPv6 operation and more Websites and Web hosts are moving towards IPv6 dual-stack operation.

It is due to a lot of ISPs not enabling this functionality with most residential and small-business Internet-service offerings and most popularly-priced or carrier-supplied routers not being made “ready for IPv6”. France has taken a few steps already in the IPv6 direction with the likes of Freebox Révolution being ready for this technology.

But they are taking further steps by using the might of the government’s regulatory authority to push for IPv6 to be a standard for Internet service offered there. This has been driven by the reduced pool of public IPv4 IP addresses being available and is a similar step to their switch from analogue to digital TV broadcasting.

It may be the first government-level initiative to bring through the IPv6 technology to the home network but may not be the last. I also see that the government-based effort may be best turned towards promoting the use of IPv6 by French Internet users rather than by legislating it as a service standard. This is because of the frequent product-updating culture that is taking place with the French carriers to assure consumers have a service worth staying on for especially in a competitive market like France.

San Francisco and San Diego establish the first free wireless hotspot which implements Hotspot 2.0 technologies

Article

Free Wi-Fi networks in SF, San Jose join hands through Hotspot 2.0 | PC World

My Comments

The Wi-Fi Passpoint or Hotspot 2.0 technologies have been made available to allow those of us with mobile devices to benefit from public-access Wi-Fi without having to deal with Web-based sign-in routines every time we want to use these facilities. But they have been pitched primarily at mobile phone operators and ISPs who want to offer Wi-Fi service for their subscribers.

But San Francisco and San Diego have implemented this technology as part of their free public-access Wi-Fi setup, which I see as being a first for this class of public-access Wi-Fi. Typically these services implement a Web-based login routine which occurs at the start of each session and this may be provided in order to assent to the service’s terms and conditions. With these setups, it becomes impossible to continue a usage session even if you move out of the network’s scope temporarily and it also becomes impossible to roam between the different locations ran by the service without having to log in again.

What they have done is to prove that the Wi-Fi Passpoint or Hotspot 2.0 technology can work well with single-location or multi-location public-access Wi-Fi setups whether free-to-access or pay-to-access. For example, a chain of restaurants, a public-transit system or a community Wi-Fi setup can benefit from this by allowing the users to move between locations without a need to log in again.

The next question that may be raised is to simplify the provisioning experience, especially when it comes to provisioning the same service across multiple devices owned by the same user. This may range from setups where you simply assent to terms and conditions through services where you establish a session-based account like most docket-based hotspot setups to the services offered by WISPs and telcos which are based on an existing customer account.

Who knows, this could be the trend for easy-to-use secure public-access Wi-Fi as different scenarios are being tested.

A UK developer now makes fibre broadband a key feature for their properties

Article

All New Berkeley UK Homes to be Fibre Optic Broadband Compatible | ISPReview.co.uk

From the horse’s mouth

Berkeley Group

Press Release

My Comments

Beautiful house

House developers could offer broadband readiness as a selling point

Especially in the UK, accessibility to next-generation broadband is being considered a key feature for a property. This has been underscored with Rightmove using this as something to assess a property or neighbourhood with when it comes to its saleability and could easily put a positive impression on its value.

Now Berkeley Group, a developer of premium residential properties in the UK, have released their business plan with the supply of fibre broadband to be part of the feature set for these developments. It is in response to a European Union directive that is requiring new buildings to be ready for high-speed broadband by 2016. In Europe, people are seeing broadband Internet service on the same level as water, electricity, fixed telephoy service and other utilities.

The big question I would have about these developments is whether they would be “wired for Ethernet” and whether this would reach most rooms in these homes? Similarly, would there be the ability for an average home-network wireless router to cover all of the premises with Wi-Fi signal using its own antennas (aerials)?

It is also in addition to a Britain-first strategy for marketing policy, a significant increase in apprenticeships, improved on-site safety as well as a desire to have customer satisfaction that beats Apple’s standards.

Personally, I would see residential building developers implement next-generation broadband and the connected home as a key differentiator with customers and property investors.

Allowing competitive infrastructure can help US broadband

Article

Killing Muni-Broadband Bans First Step to Helping U.S. Broadband | Broadband News & DSL Reports (USA)

My Comments

As previously covered, the US broadband Internet service is heading down the path of a poor-value service. This is due to very cosy duopolies and cartels that exist in providing this service on both the fixed and mobile platforms and are placing householders, small business and community organisations at a disadvantage.

This article is highlighting how the state governments are doing their bit to protect these cartels by passing laws that proscribe companies and local governments from deploying their own infrastructure to provide retail communications services in their neighbourhoods. These laws came about when various local governments were setting up free public-access Wi-Fi services for their constituents and this activity was disturbing the likes of Comcast and the Baby Bells.

But the issue is being highlighted again by Google launching their own Google Fiber service which has its own infrastructure and has an intent to provide next-generation broadband at next-generation speeds for rock-bottom prices. The same issue could be raised concerning a competing provider who uses other technologies like fixed wireless or even their own coaxial cable to raise the Internet bar in a neighbourhood.

Some of these efforts may be to either provide real broadband Internet to rural communities or enable disadvantaged communities to have access to high-quality broadband. It also is about igniting business development and sparking up residential and commercial property values in various neighbourhoods, especially where a lot of business is being conducted online.

What is being raised in this article is to have some form of oversight concerning the state laws affecting the deployment of municipal or other competing retail broadband services. Personally, I would like to see these laws looked at in the context of antitrust (competition) issues, because they have been architected to protect uncompetitive behaviour.

Wired broadband for the mobile-only household

Draytek VPN endpoint router

You can use a fully-functional router as part of a wired broadband service without the need to rent a classic telephone service

I have come across households that won’t operate a landline phone service and use mobile phones for their incoming and outgoing voice calls. In some cases, they even won’t run a wired broadband Internet service because they fear they have to pay a line rental to the incumbent telephone carrier for a landline service they don’t need. Instead they would use a mobile-broadband service for their Internet access needs, whether via a “Mi-Fi” device sharing the broadband via a Wi-Fi network with tablets and laptops or just by using mobile-broadband modems connected to or integrated in their mobile devices.

Which kind of users would this appeal to

This advice would appeal more to those of us who are in our premises for the long haul and don’t mind using an account with monthly postpaid billing for our services. On the other hand, a mobile-broadband service may have a better appeal where portability between premises or access to a prepaid service that can be worked into your budget matters.

What kind of connection

Dedicated infrastructure (Cable Internet, Fibre-to-the-premises, etc)

But you can use a wired broadband service in these situations. Here, you can order a broadband service which is based on dedicated-infrastructure technology. A cable-broadband, fibre-to-the-premises service or a fixed-wireless service is typically sold in a manner where you just pay for the dedicated infrastructure. Cable users can even just sign up for a service which has just the Internet service provided over the cable-TV infrastructure without the need to sign up for a pay-TV service.

Most of these services will require the installation of the necessary infrastructure and/or consumer-premises equipment if such infrastructure and equipment isn’t in place already. These services may also earn their keep if an ISP who offers naked / dry-loop DSL service won’t provide the service to a premises where there isn’t already an active telephone service.

Naked / Dry-loop DSL service

But you can use a DSL-based service which uses existing telephone wires, whether this is ADSL-based or VDSL as part of a fibre-copper next-generation broadband service. Here, you would need to sign up for a “naked DSL” service, also known as a “dry-loop” or standalone DSL service. These are provided in a manner where you don’t receive and pay line-rental for a classic landline telephone service, also known as a “dial-tone”. Rather, the telephone lines are used just for the DSL data service and some service providers may provide a “fully-optimised” DSL service which uses the whole bandwidth of the telephone line for the DSL data service.

This same service may also apply to a household or business who has a surplus telephone line along with one used for a classic land-line telephone service. These may be brought about due to a line used for a fax machine or dial-up Internet service or simply a separately-billed phone service for someone else living at home or for your home business, but you may end up purposing this line for a “naked ADSL” Internet service.

What kind of service plan

As for the communications service you sign up to, you would focus on a “data-only” service, also known as a “broadband-only” or “Internet-only” service without the need for a VoIP telephony or pay-TV service if you just want the data service rather than any telephony or pay-TV services.

On the other hand, they may offer a VoIP telephony service with call charges that represent increased value for money or an IPTV service as part of the package. They can be optioned on if you do need these services. The VoIP service will be typically delivered with a router that has an integrated analogue-telephony-adaptor or DECT base-station which works with most consumer fixed-line telephony equipment.

What this allows you to do

The main advantages you would have with these services would be higher bandwidth that is more available as well as a service that gives better value-for-money than the mobile-broadband service. As well, you can use a broadband router that provides improved functionality like wired Ethernet connections and an improved Wi-Fi access point. This device even opens up paths for improving your home network like using a network-enabled printer or a network-attached storage device that works reliably.

For that matter, you can keep your mobile broadband service more or less as a portable broadband solution for whenever you are “on-the-go” and away from home.

Conclusion

It is still worth considering a wired broadband service for your home if your mobile phone is your main telephone handset. Here, you obtain a service that is independent of a classic telephone service such as one based on dedicated infrastructure like cable or a “naked-DSL” service.

Net Neutrality and competition are at risk of giving way to US big money

Article

Guess Who’s Winning The Money Battle In The War On Net Neutrality | Gizmodo

My Comments

This recent article is showing how the US government is capitulating to Big Money, especially from AT&T, Verizon and Comcast, when it comes to Net Neutrality and, to some extent, competing service. Here, it also highlighted how FCC are pandering to big-business interests because the jobs with telcos and cable companies are becoming a popular destination for outgoing FCC Commissioners.

Why do I think of Internet-service competition in relationship to Net Neutrality? This is because when you have fewer Internet-service providers or telecommunications companies serving a particular market or providing a backbone service, you also have a greater risk of these companies selling privileged access to Internet service at very steep costs.

Previously, I had raised the issue of government departments that regulate telecommunications being independent of established telecommunications providers which brought around the idea of competitive Internet service in the UK and France. Here, I mentioned about these countries having cheaper or better-value Internet service because these government departments don’t curry favour with incumbent telecoms operators and there is oversight of the telecoms market by competition regulators and drew this comparison when I touched on Deutsche Telekom being “Drossel-kom” (“Throttle-kom”) in Germany because their telecoms regulator curried favour with this incumbent operator.

What I suspect that is happening now is that the US is effectively heading to a business climate for telecommunications, Internet service and pay-TV similar to the business climate for like services that existed in the 1970s before the Carterfone decision and the anti-trust rulings levelled against AT&T came about. This is where AT&T (Ma Bell) was able to get away with poor customer service and phone services that were of poor value for money because they were the only option for telephony. This is also shown up with repeated customer-satisfaction surveys in the US placing these companies at the worst for customer satisfaction.

Some public-interest foundations like Represent.Us and the Sunlight Foundation are targeting the issue of Big Money controlling American politics and an American could support these efforts if they want to restore real competition with their telecommunications services.