Category: Internet Access And Service

France to swing towards fibre-to-the-premises broadband

Article – French language

Fibre optique : le gouvernement lance une mission pour débrancher l’ADSL- m.01net.com

My Comments

Map of France

France – another area to go full-fibre

It is not just Australia where there is a drive to head towards fibre-to-the-premises broadband. The same situation is also happening in France where a government committee is working on supplanting the country’s copper telephone network with a fibre-based next-generation broadband network.

They have an interim goal for a report by end of 2013 with a final roadmap by end of 2014, which will detail how and when to go about this project and who is being affected. An issue that was being raised was implementing VDSL2 which theoretically yields 50Mbps over a short copper link for areas where fibre isn’t practical or affordable. This technology was just lately accepted as a communications technology by ARCEP who are the governing body for France’s telecommunications.

There was also the Intent to indemnify France-Télécom because, as a classic telecommunications operator and being a spinoff of the Postes Téléphones Télégraphs government body, they own the copper network. This is similar to what has happened with Telstra in Australia when it came to the NBN.

I also see issues that are likely to be raised about the difficult parts of France Métropolitaine (L’Héxagone) and the Outre-Mer territories where fibre-optic installation may be considered difficult or costly. Could this also invoke implementation of technologies like fixed wireless?

Similarly, the competitive nature of France’s telecommunications and Internet-access sector could place requirements on this goal such as whether to cover more or less territory quickly. It can also encompass protection of competitive access to the new infrastructure such as the “multifibre” method or the “single-fibre” method.

It would be interesting to see who else would be daring to head down the full fibre-to-the-premises route while dumping copper for their telecommunications and Internet infrastructure.

Another effort in France to link the needy to the online world

Articles – French language

Emmaüs apporte Internet aux sans-abris – DegroupNews.com

Emmaüs Connect lance un programme d’accès à Internet | LeMonde Informatique

My Comments

Another effort is taking place to bring the poorer urban communities to the digital world in France. In that country, the ability to have decent broadband Internet and telephony is effectively a requirement in life due to the highly-competitive broadband market that exists there.

This is being set up by Emmaüs who help out the poorer people find housing and get a job. Emmaüs have formed a program called Emmaüs Connect which is to bridge the digital-divide gap to these communities.

This is being set up in conjunction with SFR and is based on mobile broadband technologies using a prepaid service. In France, 57% of the populace who live below an income of €900 / month don’t have access to their own Internet service. The Internet component is being considered important because of its relevance to performing personal administrative tasks such as paying bills; as well as finding work.

The Internet component is serviced by a 3G “Mi-Fi” router which is part of the prepaid service that works on a rolling 9-month contract.  Participants would be expected to pay up €1 per month to benefit from the program, which SFR refers to as the “Option Solidaire”.

Initially this program was rolled out around Paris but is being pushed out to other cities like Marseilles, Grenoble, St Denis and Antony. They are also targeting a rural area in Roanne so as to reach out to rural communities. There is a goal to set up 100,000 of these programs across France by the end of 2014.

Of course, this may be something that is scoffed at in the Anglo-American business world who value fast profit no matter the cost to others. But it is an activity being organised by a non-profit charity in conjunction with a regular telecommunications company and is something not to be scoffed at.

Multi-line mobile contracts or fixed-line plans for partially-used buildings–what’s happening

There are two main usage classes that ISPs and telecommunciations carriers will have to cater towards when it comes to providing fixed or mobile communications and Internet service.

One is a “multi-line” mobile contract that allows multiple post-paid mobile devices to exist on the same account at cost-effective tariffs. The other is catering to fixed-line communications services that serve secondary locations, especially those that aren’t occupied on a full-time basis.

The multi-line mobile contract

The reason that the multi-line mobile contract needs to be available to home or small-business users is that most mobile-wireless-communications users will end up maintaining at lest two, if not three or more mobile communications devices.These kind of plans are typically sold to larger businesses who have a large fleet of mobile devices and are sold for a large premium with a large minimum-device requirement but they need to be available for the small number of devices that a householder or small-business owner would own.

The typical scenario would be a smartphone used for voice, SMS/MMS messaging and on-device Internet use; alongside a data-only device like a tablet or laptop that either has integrated wireless broadband or is connected to a separate wireless broadband service via a USB modem or “Mi-Fi” wireless-broadband router.

Feature that are typically offered in these contracts include a data allowance that is pooled amongst the devices and / or reduced per-device plan fees. In some cases,  the services may provide unlimited “all-you-can-eat” voice telephony and text messaging or a similar option.

An increasing number of mobile-telephony operators are tapping this market by offering these plans. For example, the two main mobile-telephony players in the USA, AT&T and Verizon are putting up shared-data plans from US$40 per month for 1Gb of data to up to US$50 for 500Gb of data on AT&T with similar pricing from Verizon. Both these companies offer unlimited talk and text for phones connected to the plan. Similar efforts have taken place with Bougyes Télécom in France and Airtel in India where they are offering shared-data plans as part of their tariff charts. There has even been rumours that Telstra was to be the first Australian mobile phone provider to run a shared-data plan for the Australian market.

Fixed-line plans for partially-used secondary locations

This user class represents people who maintain city apartments, holiday homes and seasonal homes like summer houses but don’t live in these locations on a full-time basis. Typically they are occupied for shorter periods like a weekend or a week at a time or, in the case of a seasonal home, a few consecutive months. It is known for some of these properties to be shuttered for many consecutive months at a time.

On the other hand, this market isn’t serviced readily by the fixed-line telephony, pay-TV and Internet providers, save for Orange (France Télécom) who offer a “by-the-month” package for Internet and telephony to the French market. Here they got in to a spat with SFR because SFR, who was buying wholesale service from Orange, wanted to offer a similar “by-the-month” service for these customers. On the other hand, users are sold plans that have lesser call or data allowances and may be lucky to have the option to have all the service locations on one account.

Again, larger enterprises who have many services and a large amount of call traffic fare better than smaller businesses or residential users.

These users could be satisfied with a “by-the-month” service or a seasonal plan that provides full service for a time period that is predetermined by the customer with limited service outside that time period. Such a limited service could be specified to cater for security and home-automation equipment used to monitor the secondary premises or keep it in good order.

If a plan works on call or data allowance and the user maintains services provided by the same provider at each location, there could be the ability to offer plans that have the allowances pooled across the locations. Similarly, if a user has the same service provider or a related company provide communications services to all the locations, they could offer a reduced price for all of the services. It doesn’t matter if the secondary property is on the same service plan as the primary property or on a lesser plan that has fewer services or smaller allowances.

Conclusion

What needs to happen is that telephone and Internet companies need to pay attention to customers’ needs and look for the “gaps in the market” that currently exist. This could allow for a range of tariffs that is more granular and able to suit particular needs. It also includes situations where a user is responsible for a small number of services of the same kind whether as multiple wireless-broadband devices or fixed-line services serving two or more properties.

The relevance of broadband Internet for the expat and migrant community

A group of people that I do come across a lot are the expatriates and migrants who move from one country to another on a medium to long term basis. Some of them move out on a permanent basis whereas others do move on a temporary basis such as establishing a business in the new country.

One example that I deal with regularly is my barber who is an Italian and who has family members who are at home in Italy. Here, I spend a fair bit of time with him making sure his computer and home network works properly because he uses Skype and Facebook a lot to communicate with his relatives in Italy rather than using the telephone service.

But this class of user is very dependent on communications with their home country. This can be underscored by regular telephone and email communications between relatives and friends in their own country along with a desire to benefit from content that reflects on what is going on in that country while they exist in their new abode.

One technology that I have noticed that has swept expats and migrants off their feet lately is Skype. These people can engage in long video chats with their relatives who are based in their home country for nothing. The software is available across nearly all regular and mobile operating systems and an increasing number of smart TVs are being equipped with Skype, with the user just buying an accessory camera-microphone kit in order to have these videocalls on the big screen.

Similarly, an increasing number of network-capable video peripherals like Blu-Ray players are being equipped with Skype functionality which comes alive when the user buys the accessory camera-microphone kit. Here, this enables people to add Skype to their existing large-screen TVs in a similar manner to what the video recorder has done for older and cheaper TVs.

Another technology that pleases this market is the availability of newspapers and news services online through the Web or the mobile interface, provided by the news publishers themselves. This allows the expat to know what is going on at home and benefit from the publisher’s look and feel that has the “homely” taste rather than the weekly print editions that appear at some newsstands. In some cases like Britain’s Daily Telegraph, this is augmented by the establishment of a dedicated online department who furnishes resources targeted at this market.

Yet Another technology that also helps the expat and migrant community is Internet-based broadcasting. Typically this allows these people to benefit from content that is broadcast from home in their new country. It manifests in the form of the Internet radio with access to Internet streams of radio stations that broadcast to particular towns and neighbourhoods. This has been assisted through the use of TuneIn Radio, vTuner and similar Internet-radio directories.

As for TV, some companies and groups have targeted the expat market well with the AFL providing an overseas-only IPTV service for Aussies away from home wanting to know what the team they barrack for is up to. As well a few companies are running similar IPTV services but there needs to be a lot more work done on discovery and provisioning of these services. This includes integrating them in to the main smart-TV platforms, allowing for “buy from the couch” opportunities and providing a good-quality service.

At least the broadband Internet is showing itself as being highly relevant to the expat and migrant community and I always recommend the establishment of a good broadband service and home network for such groups.

IHG to raise the bar for free Internet access by frequent-lodger-club members

Articles – From the horse’s mouth

IHG Hotels

Product site (IHG Rewards Club)

Press Release

My Comments

Just previously, I have covered the issue of paying for Internet access at the big-name hotels and mentioned that it is worth checking for accommodation packages and frequent-lodger programs that include Internet access as part of the package. As part of citing the “Business Sense” accommodation package that the Intercontinental Melbourne The Rialto hotel were running, I learnt further from this hotel and the hotel chain’s PR agency about revisions that were underway for their Priority Club Rewards program.

Here, they are revising this program to include Internet access at the participating hotels for all members. Unlike some of these programs that include this benefit but limit it to a requirement that you stay in the hotel overnight or rent meeting space at that hotel before you can use Internet service, the IHG Rewards Club program allows members to benefit from the Internet service unconditionally. This means that even if they just attend an event, visit the restaurant or bar for something to eat or drink or see a guest who is staying at that hotel, they can use the wireless Internet service there.

This ability to use the Internet-access independent of whether you are staying at the hotel answers a key reality with people who use portable computing equipment. Here, one could be using the bar or restaurant as a meeting place or “second office” for activities like showing data that you have drawn down from work to show a colleague or client; or simply catching up with emails and similar online activity while away from the office.

The feature is intended to be rolled out gradually with Elite-level members being the first to benefit from July 2013, with all members benefiting from 2014. The IHG Rewards plan also is intended to work across all of the IHG hotel brands ranging from the premium Intercontinental hotels through the Crowne Plaza to the cheaper Holiday Inn places.

What I see of this is that it could be a chance for the hospitality industry to look at the realities concerning how people are using portable computer equipment on the property and work better towards improving the tariffs and packages for this reality.

Paris progresses towards a metropolitan-wide rollout of FTTP next-generation broadband

Article

thinkbroadband :: Paris suburbs to benefit from FTTH network

My Comments

While the Australian political parties are bickering on about the pros and cons of a fibre-to-the-premises service compared with a fibre-copper (fibre-to-the-node) service for the National Broadband Network, plans are underway to cover the Parisian metropolitan area in France with a fibre-to-the-premises next-generation broadband service.

They pitched €20 million to the effort with France Télécom (Orange) and SFR behind the effort. This is intended to be a public effort with the Ile-De-France regional government standing behind the effort but it will exclude the city of Paris which would be the actual Paris CBD (downtown) area.

It seems like this kind of effort with two private companies who have their own infrastructures working towards a better infrastructure is considered ludicrous in the English-speaking world. But the mindset that drives Continental European business can allow for co-operation on larger projects and improved technology. Similarly, the idea of a national, regional or local government assisting private companies in a public-private effort to work a project may also be considered ludicrous especially when you hear of conservative governments in the US and Australia making efforts to cut down on public-funded broadband deployments.

I have written about the issue of having public assistance in private efforts to roll out broadband-Internet-improvement projects in order to prevent redlining and to allow areas that could be covered to be covered. Why can’t this practice be readily accepted when it comes to rolling out a broadband-improvement project in the UK, USA or Australia – is it too much a political hot potato?

A comparative overview of the latest French triple-play “n-boxes” (French-language video)

Article – French language

Vidéo : Les box d’opérateurs au banc d’essai#?xtor=RSS-16#?xtor=RSS-16#?xtor=RSS-16

Link to video / Lien à vidéo

My comments and English-language summary

The video is comparing the “n-boxes” which are the hub of the triple-play services which are covering the highly-competitive French market as most regular HomeNetworking01.info readers will know. It also compares the triple-play services themselves for value, customer service and prowess in satisfying the pay-TV and video-on-demand needs.

I would also suggest that you have a look at my article on setting up for Internet in France if you are winging it in to that country to set up house there.

From the video

Most powerful Freebox Révolution
Highest service bandwidth Numéricable LaBox
Best pay-TV / video-on-demand service Numéricable LaBox
Best online gaming Orange LiveBox Play, Box SFR
Best customer service Freebox Révolution, Box SFR
Least expensive Bouygues Bbox Sensation

 

Here, we are dealing with a highly-competitive market where there is encouragement for innovation. Most of the “boxes” featured here offer an integrated Blu-Ray player as well as pay-TV and out-of-the-box console gaming as far as entertainment is concerned.

They also are the hub of your home network, offering a router, VoIP analogue-telephony adaptor and network-attached storage, as well as being the start of a DLNA Home Media Network.

There is room for the next-generation broadband service

A common remark that I hear about next-generation broadband is that it is a service we don’t need. Here the image that is underscored is that current-generation broadband services like ADSL2 or cable-modem Internet are good enough for email and Web browsing with a dash of multimedia communication thrown in.

But the next-generation Internet services are providing for newer realities especially as we increasingly do some of our work from home or increase the use of multimedia that is available online.

Video and entertainment applications

A major driver for the next-generation broadband technology is its role in delivering entertainment content to customers. This has been underscored through the availability of network-enabled AV equipment that can also draw down this content from the Internet.

High-resolution video

One major application class that I see with next-generation broadband is the distribution of video that has very high resolution. This will become the norm as more display devices will have high pixel-density displays. For example, a device like a 10” tablet to a 21” personal-display screen will acquire something like a 1080p resolution while the 32”-55” group-viewing displays will acquire the resolution for a 4K UHDTV picture.

This year, the 4K ultra-high-definition TV technology is being premiered by the likes of Sony, with the idea of the content currently being delivered on to hard disk media players connected to these displays.

Similarly, more newer video content is being turned out with the 1080p full high definition images. This includes older content, especially the material that was mastered to 16mm or 35mm film being mastered to 1080p full high definition video.

IPTV and video on demand

Another key application is the provision of Internet-based video services. These could be in the form of scheduled IPTV broadcasts or video-on-demand services where you can pull in video content to view. The video-on-demand services could be offered as a streaming service where the server streams down the content as you view it or as a download service where the content is downloaded to local mass-storage for you to view from that location.

The cost of entry is being reduced significantly at both the service provider’s end and the consumer’s end. In the latter case, this is enabled through various smart-TV platforms offering this service through TV sets and video peripherals like Blu-Ray players, games consoles and network media receivers. The former case is underscored by the arrival of an “action sport movie” channel that is running movie and TV content themed around high-action sports and making use of IPTV due to its low cost of entry.

It also appeals to the different business models like advertising-supported, pay-per-view, content rental, time-based subscription and download-to-own, with the operators being able to offer a mix of models to suit the content and the audience.

Telecommuting and small-business enablement

Another key application that the next-generation broadband will provide is various communications and business-enablement services. This can cater for people who telecommute (work from home for an employer) on a full-time or ad-hoc basis, people who maintain a shopfront for their business but do their office work at home or those of us who run professional or other business services from our homes.

Videoconferencing and IP communications

With the success of Skype in the consumer space, the concept of IP-based communications is likely to drive the need for next-generation broadband.

For example, the videocalls currently offered through Skype allow for 720p video resolution through the current generation of Webcams in the field. Similarly, HD voice communications which allows one’s voice to come through in FM-radio quality is being supported by Viber and most over-the-top telecommunications services. This latter ability can benefit people who have a distinct accent in that they can be heard easily.

In some cases, this could extend to “real-business” telecommunications like PABX functionality or telepresence / teleconference being made available to the small-business crowd. For example, a small-business owner who sets up shop in another area could benefit from VoIP tie-lines that link both locations or a professional services provider could engage in videocalls with clients using Skype or better services.

Cloud computing

Another key driver for next-generation broadband is the idea of “cloud computing”. This can extend from email, social-networks and Internet banking through to file-drop, media-sharing and online-backup services. Even businesses and multiple-premises home networks are or will be implementing “small private cloud” setups which interlink computer systems that are at multiple locations, whether on a remote-access or peer-to-peer basis.

But what is common with these services is that they require the ability to transfer large amounts of data between the home network and the service provider. This will cause a demand for the bandwidth offered by the next-generation broadband services.

Conclusion

Although it is so easy to say that there isn’t a need for next-generation broadband, as the new applications come on to the scene, these applications could ultimately underscore the desire and need for this technology.

Can a fibre-copper next-generation broadband network be considered economical for all brownfield developments?

The recent NBN announcement put forward to the Australian people by the Coalition has determined that a fibre-copper setup is a more economical method for delivering the broadband service to already-developed (brownfield) locations than the fibre-to-the-premises setup that Labor is running with. There are some countries like the UK and Germany who run these networks, mainly with the option of full fibre deployment as an option.

The kind of talk I am raising here may work against the “preferred” idea of using existing copper infrastructure in existing condition for delivering next-generation broadband to the customer. This is because of certain realities concerning the existing infrastructure, such as a copper network that was engineered for an area that was more sparse than the current occupation density or a network that needs a lot of attention to provide reliable and optimum service.

A copper network that suited a sparse development

But I see the issue of a fibre-copper network as being area-specific for each brownfield area. Here, this could depend on the density of the brownfield area such as the concentration of multiple-tenant developments or the existence of many smaller properties since the copper network was established.

In this case, one may have to factor whether the copper network may need to be revised to cater for this increased density or whether the point of exchange between the fibre backbone and the copper network needs to be moved closer for some developments. For example, a large apartment block like some of the ones on the Gold Coast or St Kilda shoreline; or a large shopping centre like Doncaster Shoppingtown or Knox City may find that it is better to have a “fibre-to-the-building” approach with the point of exchange in the development.

Older copper networks that need extensive repair work

A copper telephony network that has been neglected by the incumbent telephony provider may need a fair bit of attention to have it work at an optimum speed for a fibre-copper broadband development. This can be more so for those networks that exist on peri-urban, regional and rural areas where there has been minimal investment in these areas.

The network may “just work” with voice telephony or baseline fax applications but may not perform as expected for a DSL application as I have written about before. In some cases, the customer may not even benefit from a reliable DSL service, and the VDSL service is most likely not to be as fault-tolerant as the existing ADSL technology.

If there is a planned fibre-copper deployment, it shouldn’t be just a case of installing a street cabinet and connecting service wires and the fibre backbone to that cabinet. In some cases, it may be about surveying the copper infrastructure for pair-gain setups, decrepit wiring / connections and other situations that may work against optimum VDSL service. Here, it may be worth dong a comparative cost analysis on remedial work for a copper infrastructure to see whether rolling out new fibre or copper infrastructure would be cheaper than doing many repairs to existing decrepit infrastructure.

This kind of work may benefit the retail Internet service providers in the reduced number of customer-service issues due to substandard service, thus providing a positive customer-service image for them.

I would therefore argue that not all copper telecommunications networks that exist in brownfield areas can be the economical basis for a fibre-copper next-generation broadband setup unless they have been surveyed and found to provide reliable service for the area concerned and the technology that is being considered.

Gigaclear to partner with Vonage in providing VoIP service to the FTTP-enabled villages

Article

thinkbroadband :: Vonage and Gigaclear in partnership deal

From the horse’s mouth

Gigaclear

Press Release

Vonage

UK company webpage

My Comments

As you may already know, Gigaclear have been known for rolling out focused fibre-to-the-premises deployments to various Oxfordshire and Berkshire villages in the UK to enable them for next-generation broadband. A lot of these services are known to provide up to a gigabyte in upload and download capacity.

Now they have partnered with Vonage, a US-based over-the-top VoIP telephony provider to exploit this bandwidth for providing VoIP telephony. One would see this as a way to eliminate dependence on British Telecom for landline voice telephony for people who sign up to Gigaclear FTTP services.

Here, the main advantage would be for the new Vonage customers who are behind the Gigaclear services to avoid having to pay the £9.99 activation fee when they set up for VoIP service and will benefit from calling anywhere in the UK for £5.99 per month. As well, Vonage do sell a VoIP analogue-telephone adaptor that is set up for these services as part of the service so you can use that existing landline phone with your VoIP service.

But one could easily ask whether Gigaclear could resell the VoIP service on behalf of Vonage so that customers could buy the telephony and Internet as a package. Similarly, another question could be asked whether Gigaclear could also partner with an IPTV provider to resell pay-TV to the customers.