The relevance of broadband Internet for the expat and migrant community

A group of people that I do come across a lot are the expatriates and migrants who move from one country to another on a medium to long term basis. Some of them move out on a permanent basis whereas others do move on a temporary basis such as establishing a business in the new country.

One example that I deal with regularly is my barber who is an Italian and who has family members who are at home in Italy. Here, I spend a fair bit of time with him making sure his computer and home network works properly because he uses Skype and Facebook a lot to communicate with his relatives in Italy rather than using the telephone service.

But this class of user is very dependent on communications with their home country. This can be underscored by regular telephone and email communications between relatives and friends in their own country along with a desire to benefit from content that reflects on what is going on in that country while they exist in their new abode.

One technology that I have noticed that has swept expats and migrants off their feet lately is Skype. These people can engage in long video chats with their relatives who are based in their home country for nothing. The software is available across nearly all regular and mobile operating systems and an increasing number of smart TVs are being equipped with Skype, with the user just buying an accessory camera-microphone kit in order to have these videocalls on the big screen.

Similarly, an increasing number of network-capable video peripherals like Blu-Ray players are being equipped with Skype functionality which comes alive when the user buys the accessory camera-microphone kit. Here, this enables people to add Skype to their existing large-screen TVs in a similar manner to what the video recorder has done for older and cheaper TVs.

Another technology that pleases this market is the availability of newspapers and news services online through the Web or the mobile interface, provided by the news publishers themselves. This allows the expat to know what is going on at home and benefit from the publisher’s look and feel that has the “homely” taste rather than the weekly print editions that appear at some newsstands. In some cases like Britain’s Daily Telegraph, this is augmented by the establishment of a dedicated online department who furnishes resources targeted at this market.

Yet Another technology that also helps the expat and migrant community is Internet-based broadcasting. Typically this allows these people to benefit from content that is broadcast from home in their new country. It manifests in the form of the Internet radio with access to Internet streams of radio stations that broadcast to particular towns and neighbourhoods. This has been assisted through the use of TuneIn Radio, vTuner and similar Internet-radio directories.

As for TV, some companies and groups have targeted the expat market well with the AFL providing an overseas-only IPTV service for Aussies away from home wanting to know what the team they barrack for is up to. As well a few companies are running similar IPTV services but there needs to be a lot more work done on discovery and provisioning of these services. This includes integrating them in to the main smart-TV platforms, allowing for “buy from the couch” opportunities and providing a good-quality service.

At least the broadband Internet is showing itself as being highly relevant to the expat and migrant community and I always recommend the establishment of a good broadband service and home network for such groups.

The Dell XPS 18 is getting closer to the VAIO Tap 20

Article

Dell’s hybrid XPS 18 is a $900 all-in-one PC and an 18-inch tablet  | Engadget

My Comments

Previously, I had written an article about the imminent arrival of the Dell XPS 18 which would answer the Sony VAIO Tap 20 in the desktop bridge computer market. This is a class of computer which looks like an all-in-one computer but the screen can be used as a touch-responsive portable tablet.

Now Dell is having this model hit the American market for US$900 for the economy model and US$1350 for the premium model. From this article, the economy model would come with a 320Gb hard disk and a Pentium processor while the mid-tier and premium models would come with the i3 and i5 processors respectively. As for the RAM capacity, this would come in at the expected 4Gb.

I looked further and found that the mid-tier model would have 500Gb on the hard disk while the premium model would have 500Gb hard disk capacity and 32Gb SSD cache, All the systems have that desireable network setup of dual-band Wi-Fi wireless which is going to be the way to go as the next-generation broadband services come on line.

Sony’s effort to make 4K UHDTV mainstream

Article

Sony aims to take 4K mainstream with US$4,999 TV, media player, download service – consumer electronics, TVs, sony – PC World Australia

My Comments

Sony are working towards making the 4K ultra-high-definition TV technology become mainstream and breaking the “chicken-and-egg” situation that endangers this technology through some differing efforts.

One effort is to offer a 55” 4K UHDTV set for US$4999. You may think that this high resolution is good for sets with screen sizes of at least 70” but offering a set with a very high pixel density may also bring through the high-pixel-density issue that has been occurring with computers through to the main lounge room.

Similarly, they are fielding a hard-disk media player which is loaded with a selection of Sony Pictures movies mastered to 4K to be available for people who buy or own the Sony 4K UHD TV sets. They are also working on a paid content service which most likely will work with the Internet. Of course, I am not sure what business models will apply when it comes to distributing the content.

This is even though Sony are on a good wicket with use of the 4K technology in movie production, such as transfering 35mm cine-camera footage to 4K digital movie files for digital post-production or using 4K digital masters for digital film distribution. As well, 4K UHDTV could legitimise the need for next-gen broadband as the content is primarily distributed through Internet-hosted methods.

Personally, I would find that the 4K technology could be assisted through the availability of a broadcast technology for traditional “scheduled-content” viewing, the ability to deliver the content in a hard-copy form on cost-effective media like optical discs to satisfy collecting or gift-giving; as well as the IP-based streamed or download delivery mechanisms.

IHG to raise the bar for free Internet access by frequent-lodger-club members

Articles – From the horse’s mouth

IHG Hotels

Product site (IHG Rewards Club)

Press Release

My Comments

Just previously, I have covered the issue of paying for Internet access at the big-name hotels and mentioned that it is worth checking for accommodation packages and frequent-lodger programs that include Internet access as part of the package. As part of citing the “Business Sense” accommodation package that the Intercontinental Melbourne The Rialto hotel were running, I learnt further from this hotel and the hotel chain’s PR agency about revisions that were underway for their Priority Club Rewards program.

Here, they are revising this program to include Internet access at the participating hotels for all members. Unlike some of these programs that include this benefit but limit it to a requirement that you stay in the hotel overnight or rent meeting space at that hotel before you can use Internet service, the IHG Rewards Club program allows members to benefit from the Internet service unconditionally. This means that even if they just attend an event, visit the restaurant or bar for something to eat or drink or see a guest who is staying at that hotel, they can use the wireless Internet service there.

This ability to use the Internet-access independent of whether you are staying at the hotel answers a key reality with people who use portable computing equipment. Here, one could be using the bar or restaurant as a meeting place or “second office” for activities like showing data that you have drawn down from work to show a colleague or client; or simply catching up with emails and similar online activity while away from the office.

The feature is intended to be rolled out gradually with Elite-level members being the first to benefit from July 2013, with all members benefiting from 2014. The IHG Rewards plan also is intended to work across all of the IHG hotel brands ranging from the premium Intercontinental hotels through the Crowne Plaza to the cheaper Holiday Inn places.

What I see of this is that it could be a chance for the hospitality industry to look at the realities concerning how people are using portable computer equipment on the property and work better towards improving the tariffs and packages for this reality.

Setting up Apple iChat for Facebook Chat and Messaging

Windows users have been able to use the Facebook Messenger as a desktop option for gaining access to Facebook’s chat and messaging features. Similarly, users of the iOS and Android mobile platforms have benefited from having access to the Facebook Messenger app as a dedicated path to this same service.

But how can you gain full-time access to the Facebook chat and messaging functionality on your Apple Macintosh without the need to open your Web browser? You can when you use the iChat software that is integrated with the Mac OS X operating system.

Here, the Mac has to be equipped with iChat AV 3 or later which is part of the operating system from 10.4 Tiger to 10.7 Lion. It will provide an “always-live” messaging and “green-dot” presence feature that you would expect with the Web-driven Facebook messaging interface.

  1. To set this up, you click on the “Preferences” item in the iChat menu.
  2. Click on the “Accounts” option in this window, then click the + icon at the bottom of this window as if you are adding a new iChat account.
  3. Select “Jabber” as the account type.
  4. Supply the credentials as:
    Screen Name: <Your_Facebook_User_Name>@chat.facebook.com
    Password:<Your_Facebook_Password>
  5. For the Server Options, make sure that “Automatically find server name and port” option is checked. If this doesn’t work, you may have to fill in “chat.facebook.com” in the Name and 5222 in the Port for the Server details
  6. Then click Done to add the account.

For this acoount to work automatically, you have to select the “Enable this account” and “Log in Automatically” options for it to log in and show you as online when you use your Mac. Here, you will see the list of all the Facebook Friends who are currently online with that green dot.

Paris progresses towards a metropolitan-wide rollout of FTTP next-generation broadband

Article

thinkbroadband :: Paris suburbs to benefit from FTTH network

My Comments

While the Australian political parties are bickering on about the pros and cons of a fibre-to-the-premises service compared with a fibre-copper (fibre-to-the-node) service for the National Broadband Network, plans are underway to cover the Parisian metropolitan area in France with a fibre-to-the-premises next-generation broadband service.

They pitched €20 million to the effort with France Télécom (Orange) and SFR behind the effort. This is intended to be a public effort with the Ile-De-France regional government standing behind the effort but it will exclude the city of Paris which would be the actual Paris CBD (downtown) area.

It seems like this kind of effort with two private companies who have their own infrastructures working towards a better infrastructure is considered ludicrous in the English-speaking world. But the mindset that drives Continental European business can allow for co-operation on larger projects and improved technology. Similarly, the idea of a national, regional or local government assisting private companies in a public-private effort to work a project may also be considered ludicrous especially when you hear of conservative governments in the US and Australia making efforts to cut down on public-funded broadband deployments.

I have written about the issue of having public assistance in private efforts to roll out broadband-Internet-improvement projects in order to prevent redlining and to allow areas that could be covered to be covered. Why can’t this practice be readily accepted when it comes to rolling out a broadband-improvement project in the UK, USA or Australia – is it too much a political hot potato?

A comparative overview of the latest French triple-play “n-boxes” (French-language video)

Article – French language

Vidéo : Les box d’opérateurs au banc d’essai#?xtor=RSS-16#?xtor=RSS-16#?xtor=RSS-16

Link to video / Lien à vidéo

My comments and English-language summary

The video is comparing the “n-boxes” which are the hub of the triple-play services which are covering the highly-competitive French market as most regular HomeNetworking01.info readers will know. It also compares the triple-play services themselves for value, customer service and prowess in satisfying the pay-TV and video-on-demand needs.

I would also suggest that you have a look at my article on setting up for Internet in France if you are winging it in to that country to set up house there.

From the video

Most powerful Freebox Révolution
Highest service bandwidth Numéricable LaBox
Best pay-TV / video-on-demand service Numéricable LaBox
Best online gaming Orange LiveBox Play, Box SFR
Best customer service Freebox Révolution, Box SFR
Least expensive Bouygues Bbox Sensation

 

Here, we are dealing with a highly-competitive market where there is encouragement for innovation. Most of the “boxes” featured here offer an integrated Blu-Ray player as well as pay-TV and out-of-the-box console gaming as far as entertainment is concerned.

They also are the hub of your home network, offering a router, VoIP analogue-telephony adaptor and network-attached storage, as well as being the start of a DLNA Home Media Network.

There is room for the next-generation broadband service

A common remark that I hear about next-generation broadband is that it is a service we don’t need. Here the image that is underscored is that current-generation broadband services like ADSL2 or cable-modem Internet are good enough for email and Web browsing with a dash of multimedia communication thrown in.

But the next-generation Internet services are providing for newer realities especially as we increasingly do some of our work from home or increase the use of multimedia that is available online.

Video and entertainment applications

A major driver for the next-generation broadband technology is its role in delivering entertainment content to customers. This has been underscored through the availability of network-enabled AV equipment that can also draw down this content from the Internet.

High-resolution video

One major application class that I see with next-generation broadband is the distribution of video that has very high resolution. This will become the norm as more display devices will have high pixel-density displays. For example, a device like a 10” tablet to a 21” personal-display screen will acquire something like a 1080p resolution while the 32”-55” group-viewing displays will acquire the resolution for a 4K UHDTV picture.

This year, the 4K ultra-high-definition TV technology is being premiered by the likes of Sony, with the idea of the content currently being delivered on to hard disk media players connected to these displays.

Similarly, more newer video content is being turned out with the 1080p full high definition images. This includes older content, especially the material that was mastered to 16mm or 35mm film being mastered to 1080p full high definition video.

IPTV and video on demand

Another key application is the provision of Internet-based video services. These could be in the form of scheduled IPTV broadcasts or video-on-demand services where you can pull in video content to view. The video-on-demand services could be offered as a streaming service where the server streams down the content as you view it or as a download service where the content is downloaded to local mass-storage for you to view from that location.

The cost of entry is being reduced significantly at both the service provider’s end and the consumer’s end. In the latter case, this is enabled through various smart-TV platforms offering this service through TV sets and video peripherals like Blu-Ray players, games consoles and network media receivers. The former case is underscored by the arrival of an “action sport movie” channel that is running movie and TV content themed around high-action sports and making use of IPTV due to its low cost of entry.

It also appeals to the different business models like advertising-supported, pay-per-view, content rental, time-based subscription and download-to-own, with the operators being able to offer a mix of models to suit the content and the audience.

Telecommuting and small-business enablement

Another key application that the next-generation broadband will provide is various communications and business-enablement services. This can cater for people who telecommute (work from home for an employer) on a full-time or ad-hoc basis, people who maintain a shopfront for their business but do their office work at home or those of us who run professional or other business services from our homes.

Videoconferencing and IP communications

With the success of Skype in the consumer space, the concept of IP-based communications is likely to drive the need for next-generation broadband.

For example, the videocalls currently offered through Skype allow for 720p video resolution through the current generation of Webcams in the field. Similarly, HD voice communications which allows one’s voice to come through in FM-radio quality is being supported by Viber and most over-the-top telecommunications services. This latter ability can benefit people who have a distinct accent in that they can be heard easily.

In some cases, this could extend to “real-business” telecommunications like PABX functionality or telepresence / teleconference being made available to the small-business crowd. For example, a small-business owner who sets up shop in another area could benefit from VoIP tie-lines that link both locations or a professional services provider could engage in videocalls with clients using Skype or better services.

Cloud computing

Another key driver for next-generation broadband is the idea of “cloud computing”. This can extend from email, social-networks and Internet banking through to file-drop, media-sharing and online-backup services. Even businesses and multiple-premises home networks are or will be implementing “small private cloud” setups which interlink computer systems that are at multiple locations, whether on a remote-access or peer-to-peer basis.

But what is common with these services is that they require the ability to transfer large amounts of data between the home network and the service provider. This will cause a demand for the bandwidth offered by the next-generation broadband services.

Conclusion

Although it is so easy to say that there isn’t a need for next-generation broadband, as the new applications come on to the scene, these applications could ultimately underscore the desire and need for this technology.

Can a fibre-copper next-generation broadband network be considered economical for all brownfield developments?

The recent NBN announcement put forward to the Australian people by the Coalition has determined that a fibre-copper setup is a more economical method for delivering the broadband service to already-developed (brownfield) locations than the fibre-to-the-premises setup that Labor is running with. There are some countries like the UK and Germany who run these networks, mainly with the option of full fibre deployment as an option.

The kind of talk I am raising here may work against the “preferred” idea of using existing copper infrastructure in existing condition for delivering next-generation broadband to the customer. This is because of certain realities concerning the existing infrastructure, such as a copper network that was engineered for an area that was more sparse than the current occupation density or a network that needs a lot of attention to provide reliable and optimum service.

A copper network that suited a sparse development

But I see the issue of a fibre-copper network as being area-specific for each brownfield area. Here, this could depend on the density of the brownfield area such as the concentration of multiple-tenant developments or the existence of many smaller properties since the copper network was established.

In this case, one may have to factor whether the copper network may need to be revised to cater for this increased density or whether the point of exchange between the fibre backbone and the copper network needs to be moved closer for some developments. For example, a large apartment block like some of the ones on the Gold Coast or St Kilda shoreline; or a large shopping centre like Doncaster Shoppingtown or Knox City may find that it is better to have a “fibre-to-the-building” approach with the point of exchange in the development.

Older copper networks that need extensive repair work

A copper telephony network that has been neglected by the incumbent telephony provider may need a fair bit of attention to have it work at an optimum speed for a fibre-copper broadband development. This can be more so for those networks that exist on peri-urban, regional and rural areas where there has been minimal investment in these areas.

The network may “just work” with voice telephony or baseline fax applications but may not perform as expected for a DSL application as I have written about before. In some cases, the customer may not even benefit from a reliable DSL service, and the VDSL service is most likely not to be as fault-tolerant as the existing ADSL technology.

If there is a planned fibre-copper deployment, it shouldn’t be just a case of installing a street cabinet and connecting service wires and the fibre backbone to that cabinet. In some cases, it may be about surveying the copper infrastructure for pair-gain setups, decrepit wiring / connections and other situations that may work against optimum VDSL service. Here, it may be worth dong a comparative cost analysis on remedial work for a copper infrastructure to see whether rolling out new fibre or copper infrastructure would be cheaper than doing many repairs to existing decrepit infrastructure.

This kind of work may benefit the retail Internet service providers in the reduced number of customer-service issues due to substandard service, thus providing a positive customer-service image for them.

I would therefore argue that not all copper telecommunications networks that exist in brownfield areas can be the economical basis for a fibre-copper next-generation broadband setup unless they have been surveyed and found to provide reliable service for the area concerned and the technology that is being considered.

Gigaclear to partner with Vonage in providing VoIP service to the FTTP-enabled villages

Article

thinkbroadband :: Vonage and Gigaclear in partnership deal

From the horse’s mouth

Gigaclear

Press Release

Vonage

UK company webpage

My Comments

As you may already know, Gigaclear have been known for rolling out focused fibre-to-the-premises deployments to various Oxfordshire and Berkshire villages in the UK to enable them for next-generation broadband. A lot of these services are known to provide up to a gigabyte in upload and download capacity.

Now they have partnered with Vonage, a US-based over-the-top VoIP telephony provider to exploit this bandwidth for providing VoIP telephony. One would see this as a way to eliminate dependence on British Telecom for landline voice telephony for people who sign up to Gigaclear FTTP services.

Here, the main advantage would be for the new Vonage customers who are behind the Gigaclear services to avoid having to pay the £9.99 activation fee when they set up for VoIP service and will benefit from calling anywhere in the UK for £5.99 per month. As well, Vonage do sell a VoIP analogue-telephone adaptor that is set up for these services as part of the service so you can use that existing landline phone with your VoIP service.

But one could easily ask whether Gigaclear could resell the VoIP service on behalf of Vonage so that customers could buy the telephony and Internet as a package. Similarly, another question could be asked whether Gigaclear could also partner with an IPTV provider to resell pay-TV to the customers.