Author: simonmackay

The current situation

Typically, a printer or “all-in-one” comes with a CD that has a monolithic driver and application set for the device. The files on this disc are also available at the manufacturer’s Website in their latest form and / or ported to different operating systems.

The current problem with this method of printer installation is that it is assumed that every computer has a working optical drive built in to it. The situation here is different in reality because a computer like a netbook or nettop may not have an integrated optical drive and there is a common situation where optical drives are likely to fail. This is more so with the slimline “carriage-load” optical drives that are part and parcel of most laptops that are in the field and are becoming part of the equation with small-footprint desktop computers.

The market might prefer the use of a USB memory key that has all this software, especially due to netbooks and “thin-and-light” notebooks that don’t have optical drives becoming commonly available. But this memory key, like the CD, may end up being lost through the life of the printer simply due to common misplacement. There is even the factor that the files may be wiped by accident as a person intends to “stuff” a memory key with more data to take with them.

What can be done

Use of fixed onboard storage

I would prefer the printer, especially any device that offers network or fax functionality, to use fixed onboard storage. A lot of the “all-in-ones” support local removeable storage in order to permit “there-and-then” printing of digital images held on a camera’s memory card or to support “scan-to-memory” functionality, but the fixed storage could take things further.  The USB host port on a lot of these printers may be able to be used beyond connecting PictBridge-enabled cameras. In most cases, this port may be available for one to plug in a USB memory key to print documents or images held on that memory key.

The fixed onboard storage can extend printer functionality and increase operation efficiency in may different ways.  For example, it could come in handy for queuing documents that are to be printed thus taking the load off the host computers; or providing for enhanced fax functionality like “after-hours” fax transmission (to take advantage of off-peak call costs) or “hold-without-print” fax reception for whenever the machine is out of paper / ink or as a security measure. With the scanner, this could come in handy for “scan-to-email” or “pick-up-from-machine” scanning where you scan the hard copy to on-machine storage and use your computer to visit the on-machine storage when collecting the scanned images . In the case of “there-and-then” photo printing, the fixed storage can come in handy with holding the images that are to be printed so that the user can remove their camera card or PictBridge-connected camera and continue taking more pictures.

Relevance to printer setup

As far as the printer-setup routine goes, a part of this storage could be used for holding driver files for most platforms.

Local USB connection

If the printer is connected directly to the computer via a USB cable, the fixed storage could be presented as a Mass-Storage Device. Here, the storage would appear as another volume of the file system and the operating system would point to that volume whenever it has to load the drivers as part of its “plug-and-play” peripheral installation whenever a printer is connected to a computer running Windows or MacOS X. Linux users could find the necessary binaries and source files when they mount the internal storage to the “*NIX” file-system tree.

This practice is totally similar to how the drivers and supplementary software are stored on one of those USB wireless-broadband modems. Then, if the computer’s operating system doesn’t have native support for wireless broadband, the user loads this software directly from the broadband modem.

Network connection

If the printer is connected to an IP-based network like a home or office network, the fixed storage, especially the driver-files area, would be presented as a CIFS, FTP or HTTP network volume readable to all users and device-initialisation methods like “Point and Print”, UPnP, DPWS and Apple Bonjour to locate the drivers on this storage and load them in to the computers.

Keeping the drivers up to date

The user could keep the drivers up to date by running a “driver-update” program that exists on the printer’s fixed storage if the printer is connected directly to the computer. This program could poll the manufacturer’s Website for newer drivers for particular operating systems and upload the newer drivers to the printer.

On the other hand, the user could set a network-connected printer to poll the manufacturer’s Website at regular intervals for driver updates for the nominated platforms.

Benefit for installers and users

This setup method can reduce the amount of work required to commission a new printer or enable printer access to a computer that has just come on to their site. There is less need to remember where driver CDs or USB memory keys are or the Web download details for the drivers, whether for existing operating systems or for newer platforms.

It can also cut down on the number of helpdesk calls or service visits that are needed whenever someone is setting up a printer for the first time, because they have trouble with balky optical drives (common with a lot of laptops), scratched discs or missing printer-software media.

A wireless hotspot or other facility that provides public Internet access can also benefit from offering a document-printout service to their customers without having to help the customers with adding printer drivers to their computer or make a CD or USB memory key full of driver files available to their customers.

Cost and design impact for manufacturers

The fixed storage could simply be based on a hard disk or flash memory with a very low storage capacity, say up to 160Gb and which is of a small form factor like a microdrive. This can avoid the manufacturer having to vary the printer’s industrial design to suit integrating local storage and the cost to provide the storage becomes very minimal.

This feature offers another point for manufacturers to differentiate the products in their range. An economy model could just have a small amount of memory with just enough room for the drivers and perhaps queuing memory for an average document whereas midrange and high-end units could have increased memory space for all of the functionality that comes with these models.

As I mentioned before, the same feature can provide added value to the printer or “all-in-one” device such as the device taking the load off the host computers or offering a raft of extra functionality. Manufacturers can also save money on preparing and packing optical discs or USB memory keys with their printers and avoid needing to handle support issues concerning these items.

Summary

Once we work towards a method of setting up printers without any need for extra media to come with the printers, we can then see a true “plug-and-play” printing experience for all printer users.

I have written some other posts about the Consumer Electronics Show 2010, mainly about the rise of Android and about Skype being integrated in to regular TV sets. But this is the main post about what has been going on at this show.

TV technologies

The main technologies that were present at this year’s Consumer Electronics Show were those technologies related to the TV set.

US consumers are in a TV upgrade cycle due to the country undergoing a digital TV switchover and are preferring flatscreen sets over CRT sets. This is even though there are digital-TV set-top boxes being made available at very cheap prices and through government subsidy programs. The main reality is that the older sets will be “pushed down” to applications like the spare bedroom with the newer sets being used in the primary viewing areas.

Screen Technologies

The main technology that is capturing the CES show floor is 3D TV. This has been brought on by the success of “Avatar” and requires a 3D-capable TV and, for Blu-Ray discs, a 3D-capable Blu-Ray player. In the case of broadcast content, some HD-capable set-top boxes and PVRs that are in the field can be upgraded to 3D functionality through an “in-the-field” firmware update.

In most cases, viewers will need to wear special glasses to view the images with full effect and most implementations will be base on the “RealD” platform. Some eyewear manufacturers are even jumping in on the act to provide “ready-to-wear” and prescription glasses for this purpose.

Vizio had also introduced a 21:9 widescreen TV even though activity on this aspect ratio had become very dormant.

Blu-Ray

The US market has cracked key price marks for standalone lounge-room players and there is an increase in the supply of second-tier models, especially integrated “home-theatre-in-box” systems and low-cost players.

US ATSC Mobile DTV standard

You may not be able to get away from the “boob tube” at all in America with portable-TV products based on the new ATSC Mobile digital TV standard which has been released to the market this year.

LG are launching a mobile phone and a portable DVD player with mobile DTV reception capability. They are also releasing a mobile ATSC DTV tuner chip that is optimised for use in in-car tuners, laptops and similar designs. Vizio are also releasing a range of handheld LED-backlit LCD TVs for this standard.

A key issue that may need to be worked out with this standard is whether an ATSC Mobile DTV device can pick up regular over-the-air ATSC content. This is more so if companies use this technology as the TV-reception technology for small-screen transportable TVs typically sold at the low-end of the TV-receiver market. It is also of concern with computer implementations where a computer may be used as a “one-stop entertainment shop” with TV-reception abilities.

There is a small Mobile-DTV – WiFi network tuner, known as the Tivit, that was shown at the CES. It is a battery-operated device that is the size of an iPhone and uses the WiFi technology to pass mobile TV content to a laptop, PDA or smartphone that is running the appropriate client software. It has a continuous “battery-only” run-time of 3 hours but can be charged from a supplied AC adaptor or USB port. I consider this product as being a highly-disruptive device that could be deployed in, for example, a classroom to “pass around” TV content, but it also has its purpose as something to show the ballgame on a laptop during the tailgate picnic. The main question I have about this is whether it can be a DLNA broadcast server so that people can use them with any software or hardware DLNA-based media playback client.

Network-enabled TV viewing

This now leads me to report on what is happening with integrating the TV with the home network.

More of the “over-the-top” IPTV and video-on-demand solutions (Netflix, CinemaNow, Hulu, etc) are becoming part of most network-enabled home video equipment. In the US, this may make the concept of “pulling out the cable-TV cable” (detaching from multichannel pay-TV services) real without the users forfeiting the good content. They could easily run with off-the-air network TV or basic cable TV and download good movies and television serials through services like Netfilx or Hulu.

The main enabler of this would be the “Smart TVs” which connect to the home network and the Internet, thus providing on-screen data widgets, YouTube integration, DLNA content access, as well as the “over-the-top” services. Even so, the TV doesn’t necessarily have to have this functionality in it due to peripheral devices like home-theatre receivers (Sherwood RD-7505N) and multimedia hard disks (Iomega ScreenPlay Director HD) having these functions. Of course, games consoles wouldn’t be considered complete nowadays unless they have the functionality.

RF-based two-way remote control

Some home-AV manufacturers are moving away from the regular one-way infrared remote control, mainly in order to achieve increased capability and increased reliability. These setups are typically in the form of a hardware remote control or software remote control application that runs on a smartphone and they use Bluetooth as a way of communicating with the device.

These setups will typically require the customer to “pair” the remote control or the smartphone as part of device setup, which will be an experience similar to pairing a Bluetooth headset with a mobile phone. They have infra-red as a user-enabled fallback method for use with universal remote controls, but this could at least foil the likes of disruptive devices like “TV Turn-Off”.

The main driver behind this form of two-way remote control is to provide a secondary screen for interactive video such as BD-Live Blu-Ray discs. Infact, Michael Jackson’s “This Is It” Blu-Ray disc implements this technology in the form of an iPhone app which links with certain Blu-Ray players to use the iPhone’s user interface as a jukebox for the title.

Smartphones and MIDs

Previously, I had done a blog article on the rise of the Android platform as a challenger to the Apple iPhone market share as far as smartphones are concerned.. There is even talk of Android working beyond the smartphone and the MID towards other device types like set-top boxes and the like, with some prototype devices being run on this operating system.

There is an up-and-coming MID in the form of the Adam Internet Tablet MID. This Android-based unit which can link to WiFi netwoks and has a 32Gb SSD, also has a new display-type combination in the form of an anti-glare LCD / e-ink display

This year. the “smartbook” is gaining prominence as a new general-purpose computing form factor. It is a computer that looks like a netbook but is smaller than one of them. It is powered by an ARM-processor abd could run integrated 3G or cellular calls; and its functionality is more equivalent to that of a smartphone.

There have been some E-book readers shown but these are mostly tied to a particular publisher or retail chain.

Connected Car Media

Pioneer and Alpine have equipped their top-of-the-line multimedia head units with “connected radio” functionality. This function works with a USB-tethered iPhone running the Pandora Internet Radio app. Both these solutions act as a “controller” for the Pandora app, with the iPhone pulling in the online content through that service. The Pioneer solution also offers a “virtual-DJ” function in the form of an extended-functionality app that works alongside iTunes. All these solutions are intended to appeal to the young fashion-conscious male who sees the iPhone as a status symbol and likes to have his car “thumping” with the latest tunes. These solutions don’t seem to go anywhere beyond that market, whether with other mobile-phone platforms or other online-media applications like Internet-radio streams.

Ford  have developed the MyFord sophisticated dashboard and online telematics system and were demonstrating it at this show. This will work with a user-supplied 3G modem and also supports WiFi router functionality. Typically, this will be rolled out to the top-end of Ford’s US market, such as the Lincoln and Mercury vehicles.

Digital Photography

The new cameras of this year have seen improved user-interfaces, including the use of touchscreen technology and some manufacturers are toying with the use of fuel-cell technology as a power-supply method.

As far as network integration goes, Canon have enabled their EOS 7D digital SLR with this functionality once equipped with the optional Canon WiFi adaptor. This solution even provides for DLNA media-playback functionality.

The aftermarket Eye-Fi WiFi SD memory card was shown as a version, known as the Pro Series, that can associate with 802.11n networks.

The unanswered question with network-enabled digital photography hardware is how and whether these solutions will suit the needs of many professional photographers.  The main questions include whether the units will associate with many different wireless networks that the photographer visits without them having to re-enter the network’s security parameters. Another question is whether these solutions can work with higher-security WPA2-Enterprise networks, which is of importance with photographers working in most business, government and education setups.

Computer equipment

“New Computing Experience” alive and well in the US market. Market interested in powerful lightweight laptops that are slightly larger than netbooks. These will be driven by processors that are energy-efficient but are powerful. They could become an all-round portable computer that could appeal to college students and the like or simply as a desktop replacement. The machines that I think of most with this market are the Apple Macbook Pro comoputers that are in circulation, the HP Envy series or the smaller VAIO computers.

Nearly all of these computers that are being launched at the show are running Windows 7, which shows that the operating system will gain more traction through the next system-upgrade cycle.

USB 3.0

There has been some more activity on the USB 3.0 SuperSpeed front.

Western Digital had released an external hard disk that works on this standard, which is known as the MyBook 3.0. This my typically be slow as far as peripherals go because of not much integration in to the computer scene. VIA have also shown a USB 3.0 4-port hub as a short-form circuit, but this could lead to USB 3.0 hubs appearing on the market this year.

ASUS and Gigabyte have released motherboards that have USB 3.0 controllers and sockets on board. These may appeal to system builders and independent computer resellers who may want to differentiate their desktop hardware, as well as to “gaming-rig” builders who see USB 3.0 as bragging rights at the next LAN party. None of the laptop OEMs have supplied computers with USB 3.0 yet.

As far as the general-purpose operating systems (Windows, MacOS X, Linux) go, none of them have native USB 3.0 integrated at the moment but this may happen in the next service lifecycle of the major operating systems.

Some more benefits have been revealed including high-speed simultaneous data transfer (which could benefit external hard disks and network adaptors) and increased power efficiency, especially for portable applications.

Skype goes living room, embeds on LG, Panasonic HDTVs

Skype, toujours interdit sur 3G, investit les écrans de TV – DegroupNews (France – French language)

Skype Wants to Make Your TV More Social – GigaOM / NewTeeVee (USA)

Skype offers living room TV action – The Register (UK)

From the horse’s mouth

Get Skype On Your TV – Skype Blogs

My comments on this topic

Previously, I had written in this blog about the use of videoconferencing, especially Skype and Windows Live Messenger as a way for families separated by distance to stay in touch. This also included reference to a previously-broadcast television news article about this technology being used to bring older relatives who were at rest homes or supported-accommodation facilities closer to their families. The newscast showed images of the older relative at the supported-accommodation facility celebrating a birthday with the relatives who appeared on a large flat-screen TV set up as a videophone.

In that article. I had talked about integrating your flat-screen TV with your PC for video conferencing by linking your computer to the television via its VGA or HDMI inputs or integrating an older CRT-based TV using its composite or S-Video inputs so many people can benefit from the larger screen.

Over the last few days, I had read some articles about an announcement that Skype had made concerning integrating its functionality into regular “brown-goods” TV sets and associated equipment. The main thrust of this was to implement 720p HD Skype videoconferencing; and with selected Panasonic “VieraCast” and LG “NetCast Entertainment Access” TV sets, you add a webcam supplied by the set’s manufacturer to the sets and connect them to your home network to enable “PC-less” video conferencing. This definitely will appeal to people who find setting up or operating computers very intimidating and may also appeal to those of us who cannot stand the sight of computer equipment in the main lounge area and believe that computer equipment belongs in the den or study.

This will appeal to families who have distant relatives and want to use the TV located in the lounge room or family room to keep in touch with these relatives without much in the way of setup headaches. Similarly, these sets could lower the startup and ongoing costs involved with videoconferencing facilities for places involved with the care of senior citizens because the Skype-equipped TV sets will need very little in the way of staff-training and support costs. It will also appeal to small businesses, farmers and the like because they can benefit from “big-business” videoconferencing at a “small-business” price without “big-business” setup hassles.

As I have said before, this could be extended to other “advanced-TV” platforms like most of the “set-top-box” platforms such as TiVo so that people who have video equipment based on these platforms could benefit from this form of video conferencing without having to add extra boxes or replace their existing TV sets.

 Will home networks bank on Ethernet?

One of the next points of research that will be appearing for the home network is “Ethernet AV” or “AV-optimised networking”. The main goal with this research is to deliver time-sensitive content like music or video over an Ethernet-based network so it appears at each endpoint at the same time with the bare minimum of jitter or latency.

This research is being pitched at any application where a data network may be used to transport AV information. In the home, this could include multi-room installations where the same programme may be available in different rooms or multi-channel setups where a Cat5 Ethernet, Wi-Fi or HomePlug network link may be used to distribute sound to the rear-channel speakers. In a vehicle or boat, the Cat5 Ethernet cable could be used as an alternative to analogue preamp-level or speaker-level cable runs to distribute audio signals to the back of the vehicle or through the craft. The same method of moving AV signals can appeal to live-audio setups as the digital equivalent of the “snake” – a large multi-core cable used to run audio signals between the stage and the mixing desk that is located at the back of the audience. It can also appeal to the use of IP networks as the backbone for broadcast applications, whether to deliver the signal to an endpoint installed in a home network like an Internet radio or IPTV set-top box; or to work as a backbone between the broadcast studios and multiple outputs like terrestrial radio/TV transmitters and/or cable/satellite services.

The main object of the research is to establish a “master clock” for each logical AV broadcast streams within the home network that represents a piece of programme material. This then allows the endpoints (displays, speakers) to receive the same signal packets at the same time no matter how many bridges or switches the packets travel between the source and themselves.

Once this goal is achieved at the Ethernet level of the OSI stack, it could permit one to implement software in a router to provide Internet broadcast synchronisation for endpoints in a logical network pointing to the same stream. This means that if, in the case of Internet radio, there are two or more Internet-radio devices pointing to one Internet broadcast stream, they appear to receive the stream in sync even if one of the devices is on the wireless segment and another is on the Cat5 Ethernet segment.

This issue will need to be resolved in conjunction with the quality-of-service issue so that time-sensitive VoIP and audio/video applications can have priority over “best-effort” bulk data applications like e-mail and file transfer. Similarly, the UPnP AV / DLNA standards need to implement a quality-of-service differentiation mechanism for bulk transfer compared to media playback because there is the idea of implementing these standards to permit media-file transfer applications like multi-location media-library synchronisation and portable-device-to-master-library media transfer. Here, bulk transfer can simply be based on simple “best-effort” file practices while the time-critical media synchronisation can take place using higher QoS setups.

The other issue that may need to be resolved over the years is the issue of assuring quality-of-service and AV synchronisation over “last-mile” networks like DOCSIS cable, ADSL and FTTH so that IP broadcasting can be in a similar manner to classic RF-based broadcasting technologies. This also includes using the cost-effective “last-mile” technologies for studio-transmitter backbone applications, especially if the idea is to serve “infill” transmitters that cover dead spots in a broadcaster’s coverage area or to feed small cable-TV networks.

Once these issues are sorted out, then the reality of using an IP network for transmitting media files can be achieved.

 EU resolves Microsoft IE antitrust case | Microsoft – CNET News

From the horse’s mouth

European Union

Microsoft’s press release

My comments on this issue

Previously, there was talk of Microsoft having to supply European customers with “browser-delete” options for copies of Windows 7 operating system where they would have to explicitly download their browser of choice and wouldn’t be able to “get going” with Internet Explorer. Now, there is the requirement to provide a “browser-select” screen when you can install any of 12 alternative browsers and nominate one of the other browsers as the default browser. This will have the browsers organised in a random order so as not to favour Internet Explorer or a “browser-skin” with hooks to the Internet Explorer code.

One main improvement that I had liked about this is that you can deploy more than one browser from the “browser-select” screen, which will please Web-site developers who want to test their site in other browser environments. Similarly this will please users who are testing browsers for a proposed usage environment or replicating problems encountered with a particular browser.

It will be feasible for a computer supplier to “run with” a different default browser yet consumers can choose whichever browser suits them better. This would be more so with operations like Dell or the small independently-run High Street computer shops who build computers “to order” for individuals, rather than suppliers like HP/Compaq or Toshiba who build systems to particular packages to be sold through electronics chain stores.

The only issue is whether an individual or organisation can determine a particular browser as part of a Windows-based “standard operating environment” when they specify their computer equipment and not have to pass through the “browser-select” screen. Also, what will be the expectation for any proposed computer fleets and “standard operating environments”? Will the company who buys the computer equipment be able to determine which is the default browser for their environment or will they be required to allow individual staff members / end-users to choose which browser they are to work with? The reason I am raising this issue is because in some countries within the EEA like France, there is an organised-labour culture where the trade unions can exercise a lot of influence over what goes on in a workplace.

Another issue that may need to be raised is whether the European-specific “browser-choice” arrangements will be available outside of the European Economic Area. This may be of concern to independent system builders who may want to assure customers of browser choice as a differentiating factor or local, state or federal government departments who may want to be assured of this for computers supplied as part of their IT programs operating in their area or as part of a legislative requirement for their area. It may also be of benefit to PC users who want to load their computers with many browsers so as to, for example, test a Web site under many operating environments.

This is my first Internet-security product review for this blog and this product class is a very competitive one, now that there are free “home edition” or “entry edition” programs being offered to Windows platform users from the likes of AVG, Avast and Microsoft. Kaspersky has been known to offer a line of affordable desktop and network security programs that have been built on a strong security platform and this program is no exception.

Installation and Use

The installation went ahead very smoothly and was able to draw attention to a clash between this program and my prior setup which was Windows Firewall as the desktop firewall solution and Avast Home Edition as the anti-malware solution, and offered to uninstall Avast Home Edition before installing itself.

Kaspersky's main operating console

The main software dashboard has a “traffic-light” bar at the top which glows green for a safe environment, yellow for situations that need your attention and red for dangerous environments. It uses a tabbed interface which can show information that pertains to particular aspects of the program. This dashboard can be minimised to a “red K” indicator located in the System Notification Area on the Taskbar and ends up being relative unobtrusive. If it needs to draw your attention, a coloured “pop-up” message shows near that area. You don’t even see “splash screens” when the program starts during the system’s boot cycle, unlike what happens with Norton AntiVirus and other computer-security software delivered as “crapware” with many Windows computers.

Notification Tray icon

The program does download many updates through the day because of the nature of the computer-security threats that evolve too quickly. This is typically indicated with a “globe” symbol underneath the “red K” indicator when the program is minimised to the System Notification Area.

Performance

Kaspersky’s performance under a “full-scan” situation is typical for may desktop computer-security applications because this involves reading files from the computer’s hard disk which is competitive with applications that need use of the hard disk. It had highlighted a password-protected executable file as a risk because of the fact that this can become a way of concealing malware.

The software’s “behind-the-scenes” behaviour can impinge on system performance if you are doing anything that is graphic intensive. But there is an option to have the program concede resources to other computing tasks.

Gaming Profile option

The program also has options available for optimising its behaviour to particular situations. For example, there is an option to disable scheduled scans when a laptop computer is running on batteries and a “gaming mode” which reduces its presence and can disable scheduled scans and updates when you are playing a full-screen game or video and you don’t want the program to interrupt you.

From what I have observed, Kaspersky does a very good job at maintaining a “sterile zone” for your computer. For example, if you plug in a USB memory key, the program will scan the memory key for malware. This is important with malware like the Conficker worm that has been attacking Windows computers and creeping on to USB memory keys.

Privacy protection and security options

There is an optional on-screen virtual keyboard that works against keystroke loggers which capture data from the hardware keyboard.It may not be a defence against keystroke loggers that capture the character stream that is received by an application or software that records on-screen activity.

There is also an anti-banner-ad module which may appeal only to those who “hear no ads, see no ads, speak no ads”. I wouldn’t use this for most Web browsing activities and you still need to be careful that you run only one “pop-up blocker” at a time. I would rather that this can be used to filter advertising that is used for “fly-by-night” offers.

The e-mail protection does work with Windows Live Mail but, if you want to run it as an anti-spam solution for any e-mail client, you have to have it list your mail on a separate screen so you can tell which mail is which. This feature may be useless if you are running multiple other anti-spam measures such as a spam filter integrated in to your mail client or provided as part of your email service.

Desktop content filter

I do have a personal reservation about desktop-based “parental-control” programs because these programs only control the content that arrives at the computer that they run on. This may be OK for situations where the Internet access is primarily on the general-purpose computer that they run on. It doesn’t suit an increasingly-real environment where Internet access is being done on other terminals such as smartphones, multifunction Internet devices, games consoles, and Internet-enabled TVs. Here, I would prefer a “clean feed” that is provided as an option in the Internet service or the content-filtering software to be installed in a very fast router. The desktop filter can work well if a computer is taken to places like hotspots that don’t provide a filtered Internet service.

The content control is also limited to few categories such as the “usual suspects” (porn, gambling, drugs, violence, weapons, explicit language). There isn’t the ability to filter on “hatred” and “intolerance” sites which may be a real issue in today’s world, although the weapons and violence categories may encompass some of that material. I would like to see more granular filtering to suit different age groups and needs.

Nice to have

A feature that this program could have is management of interface to UPnP IGD routers. This could include identifying port-forward requests by applications and checking that these port-forward requests are destroyed when the application is stopped. This could include destroying port-forward requests when the application crashes or clearing all port-forward requests when the system starts so as to clean up port-forwarding “holes” left when a UPnP-enabled application or the system crashes. This is because I have noticed port-forward settings being left standing when an instant-messaging application, game or similar UPnP-enabled application crashes and the router’s UPnP port-forward list has settings from these prior sessions still open. This can provide various back door opportunities to exist for hackers and botnets to operate.

Macintosh users are looked after by Kaspersky through the “Kaspersky AntiVirus For Mac” program which provides virus protection for that platform. It doesn’t provide the full Internet security options that this program has to offer but there may be a desktop firewall built in to MacOS X which can protect against Internet hacks.

As far as the desktop content filter is concerned, I would like to see increased filtering options like an option to filter out “hatred” / “intolerance” sites; and “games and sports” for business needs. There should also be the ability to set up granular filtering options to suit different user needs.

Conclusion

This program may be a valid option for those of us who want to pay for “that bit more” out of our computer security software and want to go beyond the operating-system-standard desktop firewall and the free anti-virus programs like AVG and Avast.

Statement of benefit: I have been provided with the 3-computer 2-year subscription which is worth AUD$159.95 including GST (street price $84 including GST) as a complementary product in order for me to review it.

thinkbroadband :: Northern Ireland to provide 2-10Mbps Universal Service by mid-2011

My comments on this topic

The steps that the Northern Ireland government are taking to meet the UK’s goals of achieving a baseline broadband standard of 2Mbps for rural areas and 10Mbps for urban areas by 2011 are at least a positive step in the right direction for affordable fast Internet for all. Yet there are certain questions that need to be answered regarding any of these ambitious service-improvement projects/

One issue that always perplexes me is whether rural end-users get at least 2Mbps at the door or is the throughput measured arbitrarily up the wire. This also includes the issue of phone-line quality in these rural areas because, as I have seen many times in these areas, the quality of broadband service, let alone dial-up modem service or even voice telephony isn’t consistent because of the older infrastructure that commonly exists in these areas. Some larger rural properties may have the main house set back from the point of entry for the telephone cable and it may be too easy to measure the ADSL throughput at that point, rather than at a phone point in the main house.

Another question is what qualifies as an urban area for applying the 10Mbps standard for minimum bandwidth. This can encompass situations such as the peripheral neighbourhoods of a large town or whenever more people move in to a smaller town that would have been deemed “rural” and this town grows significantly.

In the urban context, this standard needs to be “set in stone” in order to prevent “redlining-out” of neighbourhoods that are considered to be “poor” from the broadband service area.

At least this is in the right direction to helping Northern Ireland achieve the standard of broadband called for in the UK mainland.