Assistance Journal–Getting the hang of Skype before your overseas-travelling child flies out

Just last night, I received a Facebook message from a close friend of mine regarding practising with Skype. Here daughter was about to fly out to the UK as part of an exchange-student programme that she enrolled in and she knew that I was able to provide her with computer assistance as required.

Here, I recommended that this close friend and her daughter set up for Skype so they can communicate with each other for free using this tool while she was in the UK. This included using the video-telephony feature so that they can see each other and see the overseas environment that they are in from afar.

This friend had completed Skype sessions with other relatives after setting up this program. Then I exchanged the contact details and integrated her details in my Skype contact list. After a long chat session, I was able to get her familiar with the user interface and have her practise the basic tasks. One of the test runs that was done was for the mother to have her laptop connected to the home network and the daughter’s laptop connected to a 3G modem so as to simulate the arrangement that would be used in the UK.

It is infact a good idea to do a “dry-run” with Skype if someone is heading overseas for a significant amount of time. This is more important if you are not confident with this program or with computers at all or you have set up a new computer or home network.

Similarly if you purchase a Smart TV or video peripheral that has Skype integrated and you then buy the camera accessory, you could use these “dry runs” to get yourself familiar with the Skype implementation in the equipment.

DirecTV Genie whole-home DVR review–an example of what a pay-TV gateway device could offer

Article

DirecTV Genie whole-home DVR review | Engadget

From the horse’s mouth

DirecTV

Product Page

My Comments

Those of you who follow HomeNetworking01.info from the USA most likely would have heard of the DirecTV satellite-TV service and this pay-TV operator has designed a whole-home DVR which shows what could be yielded for this class of equipemnt.

\Here, a whole-home DVR, known as the DirecTV Genie, has a high-capacity hard disk of at least one terabyte and has at least four RF front-end tuners to receive and record the broadcast TV signals. It will have the ability to stream live or recorded TV content to two or more other suitably-equipped TVs using the home network or other means.

This whole-home DVR that DirecTV has a one-terabyte hard disk and five broadcast front-ends so it can comfortable handle three or four TV sets as well as recording the shows to the hard disk in a reduced-conflict manner. It can also work with a optional regular-TV front-end kit to catch locally-broadcast TV shows. According to the review, this device connects to the main TV and can work with it very easily including having it as a client for the DLNA Home Media Network. 

What impressed me about this box was that it implemented the RVU specification for distributing content to the extra TV sets. At the moment, most of the Samsung Smart TVs made in the last two years support this functionality and the standard has been called as part of the DLNA specification for TV and video setups. Over the next few model-years, more of the manufacturers could implement this in to their Smart TVs and Internet-capable video peripherals. This may also include some existing models having this function delivered as part of a firmware update.

On the other hand, you may have to use a DirecTV "Genie Client” box with existing TVs or can stream the content to certain DirecTV set-tops if you have these in place serving the extra TVs. Oh yeah, there are the mobile-client apps for setting up recording jobs, controlling the Genie and using the TV Everywhere functionality on iOS and Android devices.

The unit can be provided for free for new DirecTV customers who sign up to certain (mostly high-end) plans for a prescribed contract period like 24 months or US$300 for those who have this service. Personally, I would like to see equipment like this offered for free to existing customers who have finished their contract period and want to continue with the service further on a similar or better plan. This is a practice that some mobile-phone providers offer to their existing customers who have completed a contract period and want to upgrade their phone to something newer.

The DirecTV Genie could become a benchmark for whole-home pay-TV gateway device with DVR capabilities and I would hope that companies in the pay-TV space keep an eye on this review so they can look at what they can offer to their customers.

First it was Hambleton, now it’s Uppingham to have fibre-optic broadband in Rutland

Article

thinkbroadband :: Gigaclear bringing its full fibre solution to Uppingham, Rutland

From the horse’s mouth

Gigaclear

Press Release

Uppingham First

Home Page

My Comments

There has been some previous broadband enablement taking place in Rutland in the UK. Here, a next-generation fibre-to-the-premises network was established in Hambleton which was the subject of a Skype interview with Matthew Hare from Gigaclear that I posted up on this site.

Now Uppingham is now the target of a next-generation fibre-to-the-premises network. This market town, which is 5 miles (8.05 km) as the crow flies or 5 minutes by car from Hambleton, has had its effort boosted through the assistance of the Uppingham First community partnership.

The effort is concentrated on the North East Quarter which encompasses The Beeches and the Uppingham Gate business park and is part of a 12-month rollout by Gigaclear and Rutland Telecom.

There is also a fixed-wireless service which will cover more of the Uppingham neighbourhood within its 25-mile radius, but I would also like to see the fibre service cover more of this town. This could be achieved as part of a gradual service-expansion effort as the initial rollout proves itself economically.

As those of you who follow HomeNetworking01.info know, this deployment, like other Gigaclear FTTP deployments, will offer the symmetrical bandwidth which will please a lot of Internet users in this town, including the small businesses.

As far as I am concerned, this could cause ripples through Rutland’s small towns and rural areas as the neighbourhoods ask for the real bandwidth in a similar way to what is happening in Oxfordshire.

BMW’s Car Hotspot LTE means Bavarian Motor WiFi

Article

BMW’s Car Hotspot LTE means Bavarian Motor WiFi

BMW promeut une mini borne Wi-Fi connectée en 4G dans ses voitures | 01net.com (France – French language)

My Comments

The concept of the in-vehicle Wi-Fi network has been examined as an infotainment option by both the vehicle manufacturers and the aftermarket infotainment scene, with system like Chrysler’s AutoNET being used as examples of this application.

But BMW have put up an LTE 4G MiFi router as an accessory for their newer vehicles that are sold in Europe. Here, this unit docks in to the centre console of the vehicle and uses direct connection to the vehicle’s power supply and aerial. The aerial is used for the LTE signals so as to provide that improved performance.

As I have always said, this could yield a lot for the connected vehicle. For example, the fact that devices like the Chrysler AutoNET and the BMW router integrating with the vehicle could allow for access to Internet resources by the infotainment system. This could lead to always-updated maps or business directories accessible through the navigation function or access to podcasts and Internet radio from the car audio system.

A question that still needs to be raised as far as in-vehicle Internet is concerned is interlinking with the home network when the vehicle is at home or in the scope of a trusted network like a friend’s or workplace’s network. This could lead to thinks like syncing or sharing of media between the vehicle (equipped with a hard drive) and these networks or large-scale map or feature updates occurring overnight at a cheaper service cost via the home network.

Another example of public money towards real broadband Internet–this time in Germany

Article

Broadband for rural areas: financed by the EIB and WIBank | European Union Press Releases

My Comments

Some more public money has been put up in the European Union towards facilitating next-generation Internet in rural Europe. This time, it is taking place in the middle of Germany.

Here, the European Investment Bank had put €80m towards Hessen government’s promotional bank (WIBank) to lend to companies to develop next-generation broadband in that state. They want to have this service pass pass 75% of households by 2014 with a desirable throughput of 50Mb/s.

It is seen to be part of “Digital Agenda For Europe” which is needed to satisfy increased data volumes that are now occurring in Europe. Hessen’s main urban centres like Wiesbaden and Frankfurt have the high-throughput infrastructure but there is a desire to get the high-speed broadband out to peri-urban areas, small towns and rural areas.

This may require building out of VDSL2 infrastructure in more of the towns and establishing the FTTP fibre-optic infrastructure in the dense areas like most of Frankfurt. Personally, I would also like to see the VDSL2 infrastructure moved towards FTTC (fibre-to-the-curb) where there are the shorter runs so as to increase the bandwidth available.

The Hessen broadband development is being set up to permit competitive business but is also to be seen by the European Union as an example of a next-generation urban-rural broadband deployment.

It is another of the European publicly-funded broadband-improvement developments that needs to be observed by countries considering the implementation of broadband improvements using public money.

The EU stands behind the creation of a “semiconductor Airbus”

Article – French language

L’UE appelle à la création d’un « Airbus des puces » | Le Monde Informatique (France)

My Comments

The European Union does play host to some electro-technical activity, whether in the form of research or design and manufacture of finished product. Think of names like Philips, Pace (set-top box applications), Loewe, B&O, Nokia and Siemens amongst many others when it comes to finished applications. Or you may think of Acorn who has built up the ARM microarchitecture used in most smartphones and tablets or B&O who have built up the ICEPower reference design for high-quality Class-D switching power amplifiers. As far as semiconductors and microelectronics are concerned, STMicroelectronics is the only European representative in the 10 main semiconductor companies.

But there has been a call for the European Union to strengthen a European-grown microelectronics industry. They effectively want to see a “digital Airbus” or “Airbus for semiconductors”. This is where Airbus, the France-based European aerospace name, has become associated with building the impressive airliners like the A380 superjumbo and been in a position to challenge established players like he US-based Boeing.

Here, the European Commission wants to launch an industrial plan to seed the European semiconductor industry by making Europe financially attractive to invest in for this industry. This encompasses the research and development aspect; as well as production of the components; and they want the European Union and its constituent Member States to work together on this.

What I see of this is that the European “finished-products” names could move towards the local “Airbus for semiconductors” once they see that the products can work well with their finished-product designs. Similarly, if this company can answer established firms like Intel, AMD and NVIDIA for CPU or graphics-processor designs, this could be a chance for Europe to facilitate a lively competitive microprocessor market.

A tabletop Internet radio that doubles as an Internet TV

Articles – German language

19. Dezember – Albrecht DR870 HD-TV,7′ Internet Radio-TV Media Player zu gewinnen | GIZMODO DEGIZMODO DE

Product Page

Albrecht DR870

My Comments

Here is another Internet radio, pitched for use in the kitchen, that has the typical features of a set of its class. This set, known as the Albrecht DR870 and available in Germany, has the FM, Internet radio, local media playback via SD card and access to the DLNA Home Media Network. It would mean that it can play whatever is on the NAS or a Windows computer running Windows Media Player.

But it is also pitched as an auxiliary TV which can pull in DVB-T digital TV as well as various Internet TV services and show these on a 7” LCD screen. This class of compact AV product could earn its keep a fair bit more for “glancing” at news, sports or other events in the kitchen or similar location while you do other activities.

What I see of this is that it could raise the bar as far as a compact radio that is destined for the kitchen, office or small shop. Here, this can integrate TV reception as well as radio reception and media playback in that class of unit and shows what the direction is for a tabletop radio or similar device.

Guest Post: Basic Security for Your Home Wireless Network

Netgear DG834G ADSL2 wireless router

Netgear DG834G ADSL2 wireless router

So, you’re ready to set up that nice and convenient home wireless network.  You’ve got the router out of the box and you’re ready to plug everything in, but there’s just one problem.  You’re concerned, or maybe you’re even a little bit paranoid.  You’re wondering who out there might be able to pick up the signal.  Setting up a wireless network in your home can be very simple, but it can also pose a few risks if you get lazy or you’re using older wireless router technology.  Once you’ve set up the router, yes, other people with wireless devices may be able to detect the signal you’re broadcasting, but depending on the precautions you’ve taken, you can determine what happens when they see that signal.

 Whether you live in an apartment complex, a tightly-packed subdivision, or on some rural street, there will always be opportunity for someone to detect your wireless signal.  All they have to do is look for it.  Does it mean they’ll try to connect to it?  No.  There isn’t any reason to panic about who might be able to see it.  It doesn’t matter.  What matters are your security and the preventative measures you’ve put in place to block unwanted access when that stray individual does decide to try to connect to your network and attempts to access your internet or your computer.

 Securing your internet connection and your personal network is a relatively simple thing to do.  Many newer routers or modem/ router combos will take you through a setup wizard that should walk you through activating security protocols, such as WEP or WPA and changing the SSID (network name).  Setup wizards aren’t necessarily the best option when setting up your wireless network’s security, but if you don’t know what you’re doing, it can work.  Just remember to change the SSID and avoid using WEP security.

 Why?  Not changing you router’s default SSID can be a sign to outsiders that the user who set up the network has no idea what they’re doing.  It can make that wireless signal a potential target.  You can change it to whatever you want.  As for WEP, it’s useless and simple to break through.  A tech savvy 8-year-old could break through WEP security in minutes.  If you’re in the market for a wireless router (or already purchased one) and one of the device’s selling points is WEP security, stay far away.  Instead, look for devices offering WPA security, or better yet, WPA2 security.

Then set an encryption key password that isn’t your dog’s name, your street address, the town where you grew up, or something equally lame and easy to crack.  Make it tough.  Make it long.   Don’t make it what you think is tough, make it genuinely tough.  Try a password creation exercise.  Write out strings of numbers and letters or a piece of paper.  Or write out a series of words that have no apparent or logical connection to one another.  Or make up words that aren’t in any dictionary.  Be creative and don’t worry if you can’t remember it or not.

Since we’re talking about a home network, it isn’t a big deal if you write down your insane password and store it somewhere, preferably in a place you will remember.  That way, when you have additional devices you want to grant internet access to, whip it out, you’re ready to go, and no paranoia.

Editor’s note:

Most recently-issued ISP-supplied or retail wireless routers are implementing a “secure by default” strategy which makes the process of creating a secure wireless network simple for most of us.

This includes strategies like WPS easy-setup routines with a random passphrase, and an increasing number of routers provided by the ISPs or telcos as customer-premises equipment use SSIDs that typically have a service marketing name followed by three or four random digits such as “BIGPOND1223 or OPTUS4345. These strategies relate the experience of a secure home network to that of installing or using a typical door lock, something most of us identify with regularly.

Guest post by Jack Pike Television lover and guru of all things Cable, spends his time blogging with Time Warner Cable when not enjoying the tube.

Using online technology to keep the work-life balance in the connected workplace

Articles

How do you plan a working holiday?

My Comments

Toshiba Satellite L730 ultraportable on coffee bar

Toshiba Satellite L730 full-function ultraportable

A very difficult issue for most people who run small businesses is to be able to balance work and life. The article referred primarily to whenever you are on holiday but it can encompass business trips as well as other situations where you may not be able to have your hands “on deck” such as when you or a family member falls ill or there is a major event such as a birth or death in your family.

Here, you have to use the IT and communications technology available to you to satisfy this requirement.

Managing email, messaging and voicemail

This may involve the use of email, messaging and voicemail systems as a “store and forward” communications tools that help you separate the “wheat from the chaff”. This is compared to a common practice where people use text messaging, email or social-network messaging to seek instant replies and instant action.

Filtering messages

With email, you could “skim” the Inbox’s List view so you can look for messages from particular people, check on those messages and reply to them. Well-bread email interfaces also allow you to set up message filters or contact groups  so you can see only those messages that matter. You could also use contact groups on your mobile phone so you set distinct ring tones for those contacts you need to hear from.

The “sent from smartphone” tagline

The tagline used with most mobile-phone email clients which says “Sent from my smartphone”, “Sent from my iPhone” or something similar can have benefits and disadvantages. In some cases, removing it may convey a professional look of staying at your desk and slaving over your work but having it there may let one know that you are _away_ from your desk. This may say “Don’t expect me to reply instantly” or “Expect a short reply rather than the long one”.

You do not always have to be contacted

Lenovo ThinkPad Tablet with stylus

Lenovo ThinkPad Tablet – fit for business

The late 1980s has brought in to general business the culture of the 24-hour / day, 365-day / year working lifestyle. This has been facilitated with technologies like mobile phones, emails and text messaging. Here, you end up with people having the mobile phone always on hand or fielding work calls even when they are meant to be relaxing.

Convey the “contact me only if urgent” requirement

When you are on holiday, you may have to communicate a “contact me only if urgent” requirement to whom you deal with at work, which is an issue that may be difficult for anyone with a managerial or executive role. This may be through the use of “out-of-office” auto-reply emails or voicemails.

Being ready to delegate

You may also have to be ready to delegate your role on a temporary basis. Doctors have made an art of achieving this by having the clinics or hospitals they work with engage a “locum” doctor when they aren’t able to work at the clinic or hospital.

It may also involve underscoring the role of, empowering and preparing the “duty” or “acting” managers in the business’s decision flow. These situations may include regularly briefing the staff who will assume these roles when you are not there to preparing information documents like manuals or “crib sheets” for the staff.

Establishing the “portable office”

Acer Aspire S3 Ultrabook on tray table

Acer Aspire S3 Ultrabook – suits air travel very well

A lightweight portable computer device like a tablet, netbook or ultraportable could be used as a tool to “keep tabs on everything” with work. Here, you could use it to check or reply to email or keep an eye on key figures provided by your business’s management-information system.

These devices can work alongside remote-access technologies like remote-desktop tools (LogMeIn, GoToMyPC, etc), cloud-storage services (Dropbox, etc) or cloud-assisted local NAS storage (WD MyBook Live) to provide remote access to your work data. Some of the consumer-focused cloud-storage services are starting to offer a small-business variant of these services which will provide a secure operating environment that suits most business needs.

Here, you can then use this connectivity in response to an event at the office. Similarly, if the management-information system allows for email, SMS or app-driven notifications in response to key events, you can then use this feature to avoid the need to look at the “dashboard” of the management-information system regularly.

Conclusion

Once you know what technological resources you have at your business and have these resources set up properly, you can then use them to reclaim a healthy work-life balance.

Should I buy a mobile printer for my laptop?

HP OfficeJet 150 mobile multifunction printer copying a document

HP OfficeJet 150 mobile all-in-one printer

A device that you may consider purchasing for your portable computer would be a mobile printer.

What are these mobile printers

A mobile printer, like the Canon PiXMA iP100 single-function printer or the HP OfficeJet 150 all-in-one that I reviewed, is typically a compact inkjet or thermal printer that is able to run on internal batteries or AC power or, in some cases, car DC power through an external power supply. These typically are the size of a shoebox and connect to the host computer through a USB wired or Bluetooth wireless connection. In some cases, some of the thermal variants are the same size as a stick of wood.

These printers typically use either a dual-cartridge colour inkjet or a direct thermal printing system which can be costly to run if you use them frequently.

As for features. the current inkjet models have ended up with various forms of functionality that allows them to be of service to gadgets like digital cameras without the need of a computer. For example, they will have PictBridge printing ability so you can print from your digital camera using the camera’s control surface. A few of the printers like the HP OfficeJet 150 have standalone “print from removable media” ability so you can print from a USB memory key or SD card.

Some of the printers that have the ability to scan documents will typically have the ability to scan them to the computer or, increasingly, to removable media like an SD card.

Why do they exist

If you wish to use a printer at your customer’s or business partner’s site, you need to make sure that your laptop computer has the printer drivers for that printer. This problem hasn’t been rectified with a universal graphics-capable printer driver that can work with all printers yet.

As well, a lot of places which offer public-access printers can charge a princely sum for you to use these printers and a lot of us don’t want to impose on a client’s resources for our hard-copy needs.

Who would need to use these printers

Canon PIXMA IP-100 mobile printer

Canon PiXMA iP-100 mobile printer

If you use a computer on the road but always need to be able to turn out hard copy like invoices, receipts or contract documents that you give to your customer, these printers would suit your needs.

A printer with PictBridge or “print from removable media” abilities may come in handy if you need to turn out a draft print of a photo you took with your digital camera. An example of this may include photographing something you need to highlight to your customer and you want the large print so they can see it easily.

The scanning feature would come in handy for anyone who wants to take a hard-copy document to electronic form. Some applications may include sending a receipt or work-consent form that was signed by the customer via email to the office for filing.

Similarly, scanning a fuel-station’s till receipt to electronic form could be par for the course when it comes to keeping track of work expenses using your bookkeeping software and these printers could make it easier to do this chore “there and then” when you fill up your vehicle for example. This can then avoid the situation where you have a glove box full of fuel receipts yet to be “booked in” to your accounting system.

What you should know about using these printers

The mobile printers are best used as secondary or auxiliary printers that are intended for on-road use rather than as the main printer for your computing life. The reasons I would give for this is that they typically use consumables that are more expensive than regular desktop printers.

For example, the inkjet printers use a two-cartridge colour-printing system where you have to replace the colour cartridge if you run out of one of the colours. The thermal printers may require you to use thermal paper that comes as A4 cut sheets rather than as the classic “fax roll”.

Similarly these printers would take a longer time to print or scan the document than a regular desktop printer due to the use of smaller low-powered motors optimised for battery-powered use. The also can continuously feed a small number of sheets of paper which may make them unsuitable for turning out large documents.

At the time of writing, these printers don’t have any support for network-driven document printing so they wouldn’t be able to work properly with the typical smartphone or tablet that uses a mobile operating system.

Conclusion

The mobile printers are a fantastic computer accessory for your laptop computer but they don’t work well as a primary printer device when you are at home, at the office or at the shop. Rather they are best suited for printing small documents at the client’s site or in the hotel room.