Parents get children back after testifying via Skype

Article

Parents get children back after testifying via Skype | The Age Technology

My Comments

The courts of justice are again being used as a proving ground for today’s Internet-driven technology. This time it is the use of Skype in a child-protection case occurring in the USA concerning immigrant parents who were deported back to Mexico. Here, the US-based court had used Skype as a tool for taking the Mexico-based parents’ testimony due to cost and logistical reasons. Video-conferencing has been used in the courtroom for a lot of cases such as high-profile crime trials where it is desireable to keep a high-risk defendant or “supergrass” confined at a secure jail through the hearing. These setups typically use a direct link between known locations like a courthouse and a major prison, or an expensive-to-hire videoconferencing setup for temporary arrangements.

Of course, the Skype-based solution had facilitated the use of cost-effective equipment that didn’t need intense technical help to set up. This has allowed the parents to prove to the court that they were fit and appropriate parents for the children concerned even though they were limited in funds and based in Mexico.

This case could benefit other civil, family and similar cases in most jurisdictions where a key participant or witness is separated from the main court of hearing by significant distance or ill-health. Typically most of these situations would require an expensive video-conferencing setup which may not be feasible in most rural areas and the setups would require a lot of specialist time to set up and run. Or they would require the lawyers representing both sides of the case to travel out to the witness’s location and make a video recording of their testimony which doesn’t have the immediacy and constant judicial oversight of the live testimony.

Here, a Skype setup on an ordinary 15” or 17” laptop, like most of the laptops reviewed on HomeNetworking01.info, connected via a broadband link can be established by most computer-competent people. These same setups could be transported in the typical briefcase, laptop bag or backpack as cabin luggage on a flight or in the boot (trunk) of a typical car.

One step of progress I would like to see for Skype in the courtroom as a remote-testimony tool is for a similar situation to work with a criminal trial, especially one heard by a judge and jury. In this situation, there would be a requirement to test the case beyond reasonable doubt and these cases may be more exacting than the civil case mentioned above.

Vaucluse (84) in France working towards next-genaration broadband

Article

Le Vaucluse veut se doter d’un réseau très haut débit | La Provence (France – French language)

My comments and information obtained from this article

Vaucluse, a department in the Provence area of France is known for features like Avignon with that famous bridge. But it has a sizeable amount of rural space with its eastern half being mountainous and 17% of the population in the rural areas. Of course, there are the 5 major urban hubs being Avignon, Orange, Carpentras, Cavaillon, and Apt.

What is relevant to this site is that 5 of the exchanges in that department are fully dégroupé – served by all the competing Internet service providers independently.This is part of a digital divide that exists through this area with not all areas having a broadband service that is “up to snuff”.

The département’s local government have realised what is going on in this area and are to work on the issue of proper access to real broadband, both ADSL and next-generation service. Here, they will do a stocktake of the existing infrastructure and identify areas that need the work.

They reckon that this work will take 20 years for next-generation service to cover this département. The UMP party who are in opposition consider this as being too long because of the time that the technology takes to evolve in the Internet.

Of course, there are the key problems that beset rural and outer-urban areas when it comes to telecommunications, like ageing or derelict infrastructure. These have to be looked at as much as the existence of service at each of the exchanges. This stocktake may factor these issues in and assess the quality of this infrastructure.

Good marks to the Vaucluse local government in France in tackling this problem of adequate Internet service in rural areas. Here, this is an example of UK and France achieving a lively competitive and accessible Internet service for all.

IEEE P1905–A standard to make the heterogenous small network easy to manage

Articles

HomePlug® Powerline Alliance Announces Support for IEEE P1905 Convergent Digital Home Network Standard – HomePlug Powerline Alliance

IEEE P1905 Standard page

My Comments

Realities

More home networks implementing two or more media backbones

As the typical home network evolves, there will be a time when another interface type will be implemented in that network.

There are two examples of this common situation. One is where a person who has run an Ethernet network from the network-Internet edge to their computer decides to “go wireless” with their laptop computers and upgrades to a wireless router yet maintains the Ethernet connection for desktop computers. Another example that is increasingly common in Europe and will become so with the prevalence of IP-delivered TV would be a household that has a Wi-Fi network for the laptop but implements a HomePlug powerline network to serve the set-top box or IP-enabled TV in the lounge.

Infact I have advocated these kinds of network setups in this site in order to encourage a flexible home or small-business network that suits all situations that are thrown at it. This includes handling radio-difficult environments like double-brick walls or foil-lined insulation that can exist in many houses.

Network endpoint devices with multiple network interfaces

An increasing number of network-endpoint devices like computers, printers and Internet media devices are being required to support multiple types of network interfaces. This may be provided out of the box; or the user may have to install a hardware network adaptor for a particular network interface in to the device even though the device has an integrated network adaptor for another interface.

A very common example that I have seen for myself is laptop users switching between a wired Ethernet connection and a Wi-Fi wireless connection. Typically the laptop user who is getting used to the “New Computing Environment” and what it offers will plug their computer into the router’s Ethernet socket while they work at their desk; then disconnect from the Ethernet socket and “go wireless” when they want to use the laptop in other parts of the house. This typically can cause problems due to network storms or switchover problems; and often requires the user to disable or enable Wi-Fi on the laptop as they change connections.

Similarly, most of the network-enabled multifunction printers that I have reviewed at HomeNetworking01.info are equipped with an Ethernet socket as well as an integrated WPA2-secured Wi-Fi interface. This is becoming very common with most network-enabled media players, especially “smart TVs” and BD-Live Blu-Ray players.

Setup and management difficulties with these networks

These networks can yield their fair share of difficulties as users have to set up each network segment or device for secure reliable operation. This can include initial provisioning needs that a media type has like SSID and WPA-PSK security keys for Wi-Fi segments to management of segment-specific problems like Wi-Fi reception issues.

It will become more difficult as advanced networking requirements such as quality-of-service, synchronous media streaming, multiple logical networks and robust security are required out of these small heterogenous networks.

In the case of the devices, it will include making sure that the device works with the best network interface available even if both interfaces are physically connected. The most common example of this is making sure that the Wi-Fi-enabled laptop or printer works on a wired link if connected to the network via that link and works with the Wi-Fi link in other cases without the need for a manual switchover procedure.

What is this new standard intending to provide

You may think that there are standards out there to help with managing a computer network but most of these standards work to a particular network media type. As well, a lot of them require management by an IT team, something which few households or small businesses can have on hand all the time.

One major benefit is simplified media-level control across different media types on the same network. This isn’t achieved through the use of higher-level configuration routines managed by IP or application-level protocols like SNMP or UPnP, but these protocols can be adapted for this standard.

There will also be a focus on end-to-end performance such as allowing a device to choose the network interface that provides best throughput and quality-of-service. It can also allow “end-to-end” quality-of-service to be achieved from the network-Internet “edge” to the end device for IP telephony, multimedia streaming or Internet gaming.

Similarly, there is the ability to manage the media-level network security and energy-management needs that are required for the network in an easier form. This includes coordinating device wakeup across different media types so that a device can exist in an energy-saving quiescent mode yet “come to” when someone else on the network need it no matter how it is connected.

This standard recognises the reality that no one network type suits all needs, different horses for different courses.

Here, a typical setup may use Cat5 Ethernet as a high-speed backbone between floors or across the house, a HomePlug AV segment as a high-reliability wired “no-new-wires” setup for temporary applications and a Wi-Fi wireless segment that is primarily for portable devices.

The main focus that will be achieved is that bridge or switch devices that work across the multiple media types can perform these jobs more efficiently without needing to use higher-level protocols to achieve this goal; and be assured that the requirements for the network data are met as the data travels these devices.

Unanswered questions

Support for and management of VLAN networks

An unanswered question about this standard is whether it can support a VLAN network. This is a network that hosts multiple logical networks across the same physical infrastructure. It would be relevant in the small network space for “guest / hotspot networks” and IPTV setups where end-to-end content protection is required.

Features that may be considered of importance in this regard include replicating VLAN setups across the network as infrastructure devices are added to the network. An example of this could b to use an extension access point to “build out” a Wi-Fi network yet maintain the “guest network” and the “private network” as separate entities with separate SSIDs.

It also includes multi-tenancy-building environments where there is common “LAN” network infrastructure like cable runs that exist to interlink units (apartments, shops, offices, etc) or multi-SSID access points installed to service common areas (common gardens, swimming pools, food courts, etc). Here, it would be required to establish a VLAN interlink between two or more premises under the control of the same entity or establish a link to a common multi-SSID access point with the same SSID and security parameters as your main access point.

Wi-Fi devices and their operating mode

Another questiom that may affect the management of Wi-Fi devices is what kind of operating mode the device should be in. This is whether it is a client device or an access point; or to implement “direct link” or WDS or newer-standard network repeater functionality.

This would cater for an increasing number of “multi-function” access points which was a trend brought about by newer firmware versions for the Linksys WAP54G wireless access point. Here, the access point could be set up to be on the end of a direct wireless link, or be a client bridge for an existing Wi-Fi segment, a Wi-Fi repeater as well as being an access point.

This standard could provide support for a wireless endpoint such as a "multi-function” access point or the Wi-Fi functionality in a printer or other device to work as a client device or as an access point. It could then allow for these devices to quickly serve as infill access points when they are connected to a wired backbone after working on the Wi-Fi network.

Conclusion

At least the IEEE P1905 standard will make some effort towards making the establishment, management and development of the typical heterogenous small network become an easier talsk that is less painful.

HomePlug as part of a home-vehicle network for electric and hybrid vehicles

Articles

Your BMW wants email; the Merc wants Netflix | ITworld

HomePlug GP Networking Specification | The Tech Journal

My comments

The HomePlug Powerline Alliance have cemented the “Green PHY” standard for energy-efficient powerline networking and energy management in stone,

Now the major German vehicle builders have defined a power connection standard to connect their electric or plug-in-hybrid vehicles to the mains power supply for charging. This includes using these HomePlug standards for transferring required data between the vehicle and the host power supply for charging-process control, metering and other similar applications.

The core benefit is to achieve a successful level playing field for connecting these vehicles to the “smart grid” for overnight and rapid charging. This also includes particular requirements like costing of energy used by “guest vehicles”, road-tax implications as well as grid integration such as off-peak charging or vehicle-to-grid setups for offsetting energy peaks.

This also facilitates IP linking to the Internet service via this connection thus allowing for some possibilities beyond the “obvious Internet applications”. One application I have often thought of in this context is the ability to integrate the vehicle’s infotainment system in to the home network.

Here, it could lead to synchronisation of maps, contact lists and media files between the home network and the vehicle or the ability to simply benefit from the data held on the vehicle’s infotainment system in the home network. This would be the networked equivalent of bringing a tape or CD that was in the vehicle’s glovebox or sound system in to your home so you can play it on your music system there.

At least there is an attempt to achieve a level playing field across the vehicle industry to support electric vehicles while catering for flexible setups.

GSM Mobile Telephony has now turned 20 this year

Article

GSM turns 20 today, still rocking the world — Engadget

My Comments

GSM Mobile telephony has now turned 20 this year and has become a technological milestone in itself as far as “on-the-go” mobile communication is concerned,

Here, this service had brought through a highly-reliable digital transmission system which could allow many users to use mobile phones in a given area. It had extended the mobile phone beyond voice towards data-driven activities like SMS text messaging and concurrent packet data transmission.

Infact SMS had even brought about a language of shorthand slang known as “textspeak” that ended up as part of email and instant-messaging culture as well and had made the pager redundant. Here, we now see teenagers and other young people working their phones to frantically tap out a message with one hand the moment they hear that phone beep to indicate a text had arrived. This technology had been taken further with MMS which allows photographs, audio or video clips to be sent this way.

The GPRS packet-data system has become the foundation stone of the mobile Internet, allowing for the phone to become an mobile email client and Web browser. This has been emphasised more with technologies like EDGE.

This technology has brought about cost-effective handsets and phone services with a sense of service portability through the use of SIM cards. Here, a person could upgrade to different handsets or “rope in” another handset like a loan phone to their service by transferring a SIM card between these handsets. It also allowed carriers in a competitive market to strut their stuff by offering service that is affordable to most people.

Infact GSM has mad the mobile phone become a mature ubiquitous technology that is available to all. It even has put the traditional landline phone and the payphone “on notice” as far as young users are concerned.

Therefore I would consider the GSM mobile telephone system a milestone to the connected lifestyle.

Happy 20th Birthday GSM Mobile Telephony

Another attempt at the “smart cordless phone” for the regular telephone service

Article

DECT-Telefon mit Android: Archos 35 Smart Home Phone – COMPUTER BILD (Germany – German language)

My Comments

I have previously covered various attempts by landline-telephony carriers and electronics manufacturers to restore faith in the classic telephone service. This is more so as younger people are thinking more of the mobile phone as their main telephone device and ditching the classic landline telephone.

The two main examples of this was a DECT cordless telephone handset which worked on the Android operating system but looked like an early-generation car phone as well as the Telstra T-Hub with a separate screen which linked to the home Wi-Fi network.

Now Archos have taken this further with a DECT cordless telephone that is styled like the typical smartphone. As well, they have run this phone on the Android platform with the ability to download software to the phone through the Wi-Fi network. They even have run TuneIn Radio, which is an Internet-radio client, on this phone so it can offer the same Internet-radio experience as the T-Hub’s Internet-radio client.

Archos have emphasised the DECT cordless-phone setup because most of the Internet-gateway devices that are part of a fully-featured “triple-play” service in Europe, especially the Germanic countries (Germany, Austria and Switzerland), can work as VoIP base stations for these handsets. This allows for centralised management of the handsets and for the assured quality-of-service that DECT offers.

It will be interesting to know who else will try to run with a “smart household phone” system to keep the classic home-based voice telephone service alive and relevant in the mobile world.

Facebook’s chat facility now approaching Windows Live Messenger and Yahoo Messenger but a long way to go

Articles

Facebook unveils video chatting, thanks to Skype | The Digital Home – CNET News

Facebook intros group chats, new chat tool design | The Digital Home – CNET News

Facebook Reveals Video Chat Powered By Skype | Mashable

My Comments

Facebook’s chat functionality has now become a mature adult now that it offers group chatting and is about to offer Skype-powered videocall functionality.

What I do like about this is that rather than reinventing the wheel as Windows Live Messenger and Yahoo Messenger did to develop their video-chat services, Facebook have taken a sensible path. Here they have implemented Skype technology to power their video chat functionality.

The main reason I see this is going on is because Google are encroaching on Facebook’s territory with their Google+ social network service and Facebook have to provide a reason to keep their userbase loyal to their social network. It may also affect Skype’s native userbase who may use Facebook as a static notification tool while using the Skype client for text, audio and video chatting.

Native support

It may require Facebook to provide native support for this new level of chat functionality in their client-side applications. This is especially important for people who have used desktop instant-messaging services like ICQ or Windows Live Messenger and like the ability of these programs to operate in the background while they undertake their main activities.

Similarly, it could support the mobile, VoIP and “big-screen” platforms and take advantage of what each of these platforms can offer, such as “big-screen” video conferencing on larger TV sets for example.

This goal can be achieved more easily through the use of Skype code with Facebook interlinking and could be implemented in devices and platforms that have either of these functions written in to their base, such as the “smart-TV” platforms.

How can we differentiate the Android tablet further?

Article

Vizio VIA – Tablets with special features (photos) – CNET Reviews

My Comments

Previously, I thought that there would be very little that manufacturers can use to differentiate their Android tablet computers from one another. Typically, this will end up with the tablets working in the same way and having some sort of cosmetic difference.

Here, the customer would be able to think of a 7” model for the coat pocket or a 10” model for the briefcase or coffee table. They may be able to choose between the models that have Wi-Fi only or models that also have built-in- wireless broadband; as well as different memory capacities.

But some companies have worked further on this by making sure some of their tablet computers are able to stand out from the pack. In this article, Sony had a unit that used two screens in a similar vein to the Nintendo DS handheld games console while Vizio ran with a model that has an infrared emitter and universal remote-control app which would allow it to earn its place on the coffee table. As well, Panasonic had run with a ruggedised tablet that suits those environments that may yield rough treatment to the typical tablet device.

What I have seen of this is that there is a chance for manufacturers to try new features for the Android tablet platform and use these features to make their models different not just cosmetically but in a functional way.

Being ready for IPv6

Articles

What You Need To Know About IPv6 – PCWorld

My Comments

There has been a lot of talk about IPv6 as becoming the next major change for the Internet ecosystem.

This talk increased since late 2010 with the fact that the Internet is running out of globally-assignable IPv4 addresses, which are used to identify Internet services to other endpoints on the public Internet. There would then be the requirement to frequently reuse these addresses which can lead to a confused Internet setup.

It has also been augmented by the “World IPv6 Day” taking place on June 8 2011 where most of the popular sites had to run a dual IPv4/IPv6 setup to test whether IPv6 is ready for prime time. This test passed with flying colours for all of these sites and some of them still run with IPv6 compatibility in one form or another,

It is a technology that will be put on the map more so with the arrival of next-generation broadband setups, either as a way of opening up more IP addresses or as a statement to say the these services are all about “next generation Internet”,

What does IPv6 offer?

Greater number of IP addresses

There is a greater number of unique IP addresses available in the IPv6 Internet than there would be for the current-technology IPv4 Internet.

This requires the use of long address strings that may be hard to understand. For example, a typical IPv4 Internet address would be something like 211.234.5.1 whereas the IPv6 Internet address would be something like 2001:0530:ac12:2333:03aa:12f3:fe21:53f2 . This is why some shorthands have been introduced like the one mentioned in the next paragraph.

If an address had four zeros in it like 0000, the shorthand for this would be two colons as in fe80::ac12:2333:03aa:12f3:fe21:53f2 being equivalent to fe80:0000:ac12:2333:03aa:12f3:fe21:53f2 . It is worth noting that any IPv6 address that starts with fe80:: (fe80:0000: in longhand) is a stateless link-local address that would be “worked out” between network devices unless there is an IPv6 router that has a DHCPv6 server handing out the addresses.

Different network addressing setup

In the current IPv4 world, an ISP would allocate each customer’s network an outside IP address like 211.234.5.1 with a netmask of 255.255.255.0 . All devices within the network would be allocated a site-local IP address and it would be the job of the router to map through using Network Address Translation a “port number” to an inside device’s address. This has often caused problems for network setup whenever a device had to receive information from the Internet, an activity that is becoming more common with applications like Internet gaming and IP telephony.

An ISP can now issue a network prefix to a subscriber like this: 2001:0530:ac12:2333 and the DHCP server in an IPv6 router can allocate a unique “full” IPv6 address for each of the network devices. There isn’t even the need for netmasks anymore because a network can be singled out by the use of the IPv6 prefixes.

It will also therefore provide for proper direct access to each unique node on an IPv6 network.

Therefore, you will end up with more unique IP addresses for your home or small-business network than the whole of the current-generation IPv4 Internet.

Different take on network security

The fact that each network device in an IPv6 network can be globally accessible requires a rethink of the role that the network-Internet “edge” device provides.

The role of these devices in a small IPv6 network will typically be to work as a security firewall for the logical network that is behind it. It will also be asked to work as a bridge between the IPv4 network, the IPv6 network and Internet services that work purely with IPv4 and IPv6. It will be augmented with Improved designed-in security with IPSec secure-network support.

What is the reality with IPv6

Most of us may think that our small networks in our homes, shops and small offices won’t touch IPv6. But there is a strong likelihood that it will be part of next-generation broadband Internet sometime in the near future.

Compatibility setups

The dual-stack network

The fact is that some of the devices you use for the Internet may be infact ready to work with the IPv6 Internet. They will typically work with the IPv6 Internet in a “dual-stack” form where they can support IPv6 or IPv4 network traffic over the same interface. This means that each device will be known on the network via an IPv4 address and an IPv6 address. It also leads to the fact that the network will work as though it is two different networks – an IPv4 network and an iPv6 network with the same physical infrastructure.

If you establish a network with two or more dual-stack IPv4/IPv6 devices with the IPv6 function enabled, you will end up with a dual-stack network with each device being known by a stateless IPv6 address. This is even though the network has a router that can only support IPv4 network setups and hand out IPv4 IP addresses from its DHCP server.

Inter-protocol tunnelling

As well, most routers that support IPv6 will implement tunnel setups that interlink data between regular IPv4 host systems and IPv6 host systems both within and outside the network. These are typically in the form of ISATAP or 6to4 protocols which manage this process automatically. Here, the routers will set up VPN-like tunnels between IPv4 networks over the IPv6 networks to link the resources that are behind these networks.

Who’s ready and who isn’t

Standard computers, tablets and smartphones

The regular computer and the smartphone will be ready for IPv6. This has been achieved with inherent operating-system support in the newer versions of the popular desktop and smartphone operating systems.

For example, Windows has inherent support from Vista onwards and has a “kludged-in” support arrangement for Windows XP. Macintosh users will have IPv6 support from at least MacOS X Snow Leopard onwards.

The two popular smartphone platforms, iOS (iPhone) and Android have inherent support in their current versions. This is because some of the mobile carriers run IPv6 networks for their wireless-broadband services.

Network-enabled equipment

Most small-business printers that are released by the big names over the past two years are IPv6 ready.This doesn’t hold true for consumer network printers or most consumer network media hardware for that matter. It also holds true for network-capable consumer electronics like the Internet radios that I have reviewed.

A selection of high-end consumer and small-business routers do support IPv6 in some way; usually in a dual-stack method  and/or providing IPv6/IPv4 routing functionality according to one or more common algorithms like 6to4 or ISATAP. It is still worth checking with your router vendor whether there will be IPv6-capable firmware available for your existing equipment or equipment that you plan to buy.

What I will be doing at HomeNetworking01.info is that when I review network-enabled equipment and find that it has IPv6 capability, I will identify it as being IPv6-ready in its connectivity list. This will allow users to know that the equipment they plan to buy or specify can he ready to work in the IPv6 age.

Internet services

At the moment, nearly all residential and small-business Internet services aren’t running IPv6-compliant Internet services. They may run an IPv6 network as part of their backbone or own-office infrastructure bot won’t enable IPv6 with their customer-facing services or the network links that reach their customers.

This situation may change with ISPs that are part of a next-generation broadband service or who provide “geek-friendly” Internet service with the latest and the greatest technology. But I would suspect that most ISPs will provide a dual-stack Internet service when they get around to providing the customer-facing IPv6 service.

Access to and hosting the Web

If you do set up a Web page with a service provider, you may have a different IPv6-readiness issue. Most Web hosts will run IPv6 on their backbone networks and may run IPv6 as a beta-testing service which isn’t all that “polished”; but they won’t have fully-functional IPv6 for their customer-facing Web sites or the sites that they host. This is because, at the moment,  most systems and networks won’t cope properly with “dual-stack” (IPv4 / IPv6) Web-host setups because of the primary reliance on IPv4 infrastructure.

After “World IPv6 Day”, most of the big sites like Google and Facebook had found they could operate as a dual-stack arrangement without "keeling over” or having negative impact on the end-user experience. This is even though most traffic that visits these sites originates from IPv4 networks. Therefore some of the major sites are still running dual-stack or maintaining their test IPv6 site as a separate subdomain.

What will this lead to

It may lead to the ability for many devices to be globally addressed in a small network and this may be of importance if these devices are to be directly accessible from the Internet. This will be of importance with gaming and remote-access applications, and may encompass the ability to have networks addressable through a premises-unique easy-to-remember subdomain.

It could also allow for multi-premises setups to be easier to establish and maintain due to the fact that a logical network can be set up to cover the different locations. This is as long as they work on one service account. It may not hold true of portable devices that are typically serviced by different providers’ accounts.

It may yield some controversies concerning individuals’ privacy and security because of the ability to provide globally-unique addressability for each device. This is along with the arrival of cost-effective network-based monitoring setups that could track every individuals’ movements.

Conclusion

This article is informing you about what is to be expected out of the IPv6 technology that is being highly talked about through this year. It also may be of relevance as we move towards households and small businesses being served by next-generation broadband services such as the many fibre-optic networks.

Implementing HP ePrint as a public-printer setup

Introduction

HP Envy 100 all-in-one printer (D410a)

HP Envy 100 all-in-one printer

Most of the new network-capable Hewlett-Packard home and small-business printers are now offering ePrint, which is an email-driven cloud-based driverless printing service ran by HP. This service has increased the appeal of running a printer as a courtesy printer service for business partners, clients, guests or patrons. This is due to there being no need to require the right driver to be on the computer for one to print out a document.

What is HP ePrint

The ePrint servie is a cloud-based printing setup operated by Hewlett-Packard that allows one to send a print job by email to one of many recently-released HP printers via email.

HP Photosmart Wireless-E B110a all-in-one printer

HP Photosmart B110a – the cheapest ePrint-enabled printer

I have infact reviewed some of these printers on HomeNetworking01.info, such as the Photosmart B110a, Envy 100, OfficeJet Pro 8500a Plus, Colour LaserJet CM1415fnw and LaserJet M1536dnf. As well, I have covered HP ePrint in another article to do with a product launch that had occurred last year in Singapore.

Here, you just send an email to the printer with the file that you want hard copy of as an attachment. The file can be one of the common file formats like PDF, text, HTML, JPEG or a Microsoft Office file.

If you want hard copy of an email, you can forward the email to the ePrint address or add the ePrint address as a BCC address in the email you are sending. You could even send an MMS message from your mobile phone to your HP ePrint printer by using the ePrint address as the destination address for that message.

Technical requirements

HP LaserJet M1536dnf monochrome laser multifunction printer

HP LaserJet M1536dnf monochrome laser multifunction printer

The requirement is that the HP printer has to have access to an Internet connection. Since these printers have an Ethernet and / or Wi-Fi wireless connection to a local network, the printer needs to be on a network served by a network-Internet “edge” device such as a router.

The client devices can be connected to the Internet via any network. This can range from a smartphone or tablet connected directly to a wireless-broadband service to a computer connected to a Wi-Fi hotspot or a computer connected to the same local network as the printer. This can allow for deployment scenarios like a printer connected to a private network yet serving a Wi-Fi hotspot or a printer connected to a cafe’s network but allowing hard-copy for people who use iPads that are connected to the wireless carriers.

ePrint in the public-printer or complimentary-printer context

A typical public-use setup is represented by the example that I have outlined below.

Example setup

This example of an ePrint-enabled HP printer working as a public printer was the HP Envy 100 installed at Stay On Beverly which is a backpackers’ hostel in Los Angeles. How I learnt of this was through a comment posted on this site by Bo Lorentzen who is the hostel’s owner in response to a review of this printer that I had done, just after I published that review.

HP Envy 100 used as public printer at Stay On Beverly

HP Envy 100 (left of image) used as public printer at Stay On Beverly

He had set this up as a no-fuss way of allowing the travellers that stay at this hostel to print out documents like airline tickets and boarding passes that they receive via email as part of purchasing air travel through the Internet. I had further conversation with Bo and he had told me that he had put a notice with the ePrint address on the top of the printer so guests know where to print to.

Conveying the ePrint address to your customers

You can let your customers’ know of your printer’s ePrint address through a handout that your staff give to the customers as and when they want to use the public printing service. This would be more effective where only the staff members have access to the printer. A self-service setup like the above-mentioned HP Envy 100 at “Stay On Beverly” will require the printer to be in an area accessible to patrons or guests rather than the general public and the address would be fixed to a label on the machine. On the other hand, there could be instructions on how to print out the ePrint Info Sheet displayed near the printer.

Problems

HP OfficeJet Pro 8500a Plus multifunction inkjet printer

HP OfficeJet Pro 8500a Plus – a hign-end business inkjet multifunction printer

One key limitation with the email-based ePrint system is that once the user has the ePrint address, they can send further documents to the printer just by using that address. This could be held in an email contact list or the “email-history” lists like the Sent Items in most email clients. Here, this could lead to the printer being used to print out

As well, in some areas, a public “free-to-use” environment can allow for abuse of the printer facilities. This could range from people using the printer to print material that can offend to “barrelling out” a very large document that uses up all of the machine’s resources.

How can you gain control over your ePrint printer

Resetting your ePrint address

If you do end up with your printer spewing out jobs that shouldn’t be printed, you may have to reset the ePrint address.

HP ePrintCenter Web page

HP ePrintCenter management page

You will have to remove your printer’s ePrint address from your ePrintCenter account. This is don by bringing the printer up on the ePrintCenter dashboard and clicking on “Remove Printer”. Then you use the printer’s control panel or Web interface (accessible at the printer’s IP address) to remove Web services. After that you then use this same interface to enable Web services. Here, you print out a new info sheet with the new ePrint address.

After that, you enrol the new ePrint address with your ePrintCenter account and are ready to go. If you do run ePrint Apps, you will have to reconfigure the mix of apps you have on your printer.

Suspending ePrint operation

ePrint ON/OFF option on printer control panel

ePrint ON/OFF option on printer control panel

You may have to suspend your printer’s ePrint operation so it doesn’t print out ePrint jobs. Here, this could be done as part of closing up your premises at the end of trading to stop people who aren’t at your premises using your machine for example.

This can be done at your printer’s control panel by selecting the “ePrint on / off” option or at the printer’s Web page which will have a similar option.

Use of a “white list” in HP ePrintCenter

You may want to control ePrint access to your public HP printer so that only your guests or patrons are using the printer. Here, you use the HP ePrintCenter to manage a “white-list” of people who can send jobs via email to the printer. The limit you can have for this list is 50 users.

This method may benefit a hotel, B&B or similar lodging place where you can ask for your guests’ email addresses as part of the booking or check-in process. Then you use the HP ePrintCenter to enable printing for that guest when they check in; then use this same interface to disable printing for the same guest on the day they check out. Similarly, a small cafe or bar who knows their customers can benefit from this setup by allowing unrestricted access to the printer for trusted and known customers.

Features that could be provided

HP LaserJet Pro CM1415fnw colour laser multifunction printer

HP LaserJet Pro CM1415fnw colour laser multifunction printer

One feature that I would like to see for HP ePrint if it is to work in the public printer concept is the ability for print jobs to be manually released. This could be through the use of a client job number that is emailed back to the client device once they send out the job and/or an operator password that is keyed in before the job is printed. This above scenario can work well for those businesses that want to charge by the page for printing if the job queue list shows the number of pages.

A machine like the HP Colour LaserJet CM1415fnw or OfficeJet Pro 8500a Plus, which has a large LCD screen could benefit from a “job preview” function so that the operator can vet jobs before they are printed. As well, there could be an option for an origin class to be blocked. Here, this could, for example, prevent MMS messages, which is a common path for “sexting” and mobile-phone bullying, that are just sent to the printer from being printed out.

Of course, when an MMS message is printed out by an HP ePrint printer, it should be passed through as a formatted text page rather than two pages with one that has regular text and one that has formatted text.

Conclusion

At the moment, the HP ePrint technology can be a basic way of providing public driver-free print service to a trusted user base that is highly mobile but there needs to be a lot more done to it in order to yield a highly-controllable service.