Tag: Google Home speaker

The Google Home becomes a VoIP landline telephone

Articles

Google Home – to be an alternative to the landline telephone

(Update: Officially announced) Google Home’s calling feature might be coming soon | Android Authority

Google Home voice calling starts rolling out today | Engadget

From the horse’s mouth

Google Home

Introducing Free Calls With Your Assistant On Google Home (Blog Post)

My Comments

Using the common household phone

Could Google serve this role?

In May, Amazon launched an “over-the-top” VoIP system to allow you to call other Echo users as part of the Alexa platform. In my coverage of them launching this service, I saw it as another weapon in the battleground between the various voice-driven home assistant platforms.

Now Google have launched in to the USA and Canada a VoIP calling service which allows you to place calls to other USA or Canada phone numbers using your voice. At the moment, it is only an outgoing-call service.

As well, unless you are a Google Voice or Project Fi user, the person on the other end of the line won’t be able to see your number on their Caller-ID-capable telephone, but this will be enabled for other users to have their mobile number displayed by the end of the year. It is seen as a problem with most telephone users because robocalls and telemarketers conceal their Caller ID and users are not likely to answer calls which don’t relate to a person they know.

Here, the Google Home telephony setup works from the user’s Google Contacts phonebook which you could easily build up through your Android phone or through a Web-based user experience if you use an iPhone. There is support for multiple users with the Google Assistant differentiating them via their voiceprint.

Google still has a lot to do with making their Google Home voice-calling service catch up with Amazon Echo, such as supporting inbound calls, text and voice messaging, along with videocalls. In the case of videocalls, it may be about integrating Chromecast in to the equation, perhaps with support for a camera accessory which would be considered if they want to head towards dual-device large-screen videocalling.

But I do see Apple and Microsoft using their established VoIP platforms to make their forays to the voice-driven home assistant become communications devices.

Of course, the idea of integrating this kind of IP-telephony functionality in to Amazon Echo and Google Home platforms could be seen as retrograde by the millennial generation who are used to living without the traditional landline telephone. But such setups could be about maintaining a “catch-all” contact number for a physical location or older-generation users maintaining the idea of the traditional telephone but carrying it forward to the online era. Yet the mobile phones will simply serve as the private communications link while Google Home complements them for short calls where the privacy doesn’t matter.

Google Home–now in Australia and on your TV

Article

Google Home: Australian Review | Lifehacker Australia

From the horse’s mouth

Google

TV commercial – click or tap to play

My Comments

I have given regular mention of Google Home as a competitor in the smart home assistant space alongside Amazon Echo. At the time I wrote the previous articles, none of these services were available in Australia.

But since this week, Google Home has become the first of the smart home assistant platforms to be released in to Australia. They are offering these devices for AUD$199 at least through JB Hi-Fi, Harvey Norman and Officeworks, and is being linked to most of the ABC live and on-demand audio services along with Sky News and Fox Sports for local news services.

Google have even gone out of their way to promote this device on the TV by using an Australian-localised 30-second version of their Super Bowl TV ad including a question about the noise a kookaburra makes.

But I would suspect that Amazon won’t take this lying down and there will be pressure to make sure that their Echo devices and Alexa platform are on the scene as soon as possible. This would also apply to Microsoft and Apple when they get their home assistant platforms off the ground.

Amazon chasing the numbers when it comes to Alexa’s Skills

Article

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

Amazon needs to assure quality for the skills they offer to Echo users

Alexa is learning more new skills every day | Engadget

My Comments

At the moment, Amazon is adding many skills to the Alexa voice-activated home assistant ecosystem every day with at least 15,000 skills available for your Echo by the time this article is published. This is in contrast to Google offering 378 apps and Cortana offering 65 apps. Apple yet hasn’t shown up the number of skills or apps that they have added to Siri as part of her role as a voice-driven home assistant.

But the problem with this approach is that Amazon can easily end up “chasing the numbers” where they don’t care about software quality. This is very similar to what has happened with the app stores like Microsoft Store where these stores filled up with many poor-quality and, in some cases, worthless apps. Here it is seen as a quick way for Amazon to dominate the voice-driven home assistant landscape alongside offering the multiple devices and extra capabilities.

Amazon yet haven’t had much experience in building up a platform app store with a goal towards achieving a significant number of quality apps. This is compared to Google, Microsoft and Apple who have learnt by experience when it came to building up their platform app stores which Google Home, Cortana and Siri will be based on. In most cases, it was about leaving the gates wide open and admitting too much trash or “dribbling in” very little software and putting across an image of very little choice. It is symptomatic of a technology being at an immature state where much hasn’t been worked on to have the right mix of features and software.

As regards with the software quality of skills or apps for a voice-driven home assistant platform, there will be issues about preserving proper software behaviour, assuring proper taste and decency in a family environment, along with assuring end-users’ data-security and privacy. It is more so with the fact that these skills will be relating to smart-home devices and these devices can be used to represent a household’s lifestyle. This will need to be achieved through software and consumer-protection policies and a feedback loop between end-users and the platform developer.

Of course, there needs to be the ability for Amazon and co to highlight high-quality skills and apps to users such as through an “editor’s choice” or “product spotlight”, along with a user review and rating system.

Other issues yet to be raised include how a developer can monetise a skill, whether through having customers buy the skill through Amazon’s storefront or through an advertising platform. In the case of advertising, there will be issues regarding user privacy, the kind of advertising that appears along with when the ads appear in your interaction with that skill.

I would see the sign of maturity for the voice-driven home assistant technology as higher-quality skills or apps being available along with the platforms being offered in more territories on more devices with the expected feature sets.

A four-horse race for voice-driven home assistants

Articles

Apple Homepod smart speaker press picture courtesy of Apple Inc.

Apple Homepod smart speaker – a competitor to Amazon, Google and Microsoft

Apple readying Siri-powered home assistant: report | Yaho 7 News

From the horse’s mouth

Apple

Press Release

My Comments

The voice-driven home assistant has approached a point of competition where there are four different actors involved.

This class of computing device is based around a speakerphone-type device that can respond to your voice by answering questions you put to it cause certain actions to occur at your command. It was initially brought on by Amazon with their Echo speaker and Alexa voice assistant, but was subsequently answered by Google with their Home speaker based on their Google Now platform.

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

The Amazon Alexa platform now faces some healthy competition from Apple as well

Very recently Microsoft touted one of these speakers that is based on the Cortana voice-driven personal assistant platform. Not to be outdone, Apple just announced a smart speaker and voice-driven home assistant based on their Siri voice-driven personal assistant.

All of these companies have positioned themselves in a highly-competitive manner by using the same approach to how they present their devices. Here, they allow independent hardware vendors to license these technologies to use in their own “smart-speaker” or similar products. In the case of Amazon Alexa and Microsoft Cortana, these systems can even show information in a visual manner on screen-equipped devices, whether that be in the form of a listing or a graphical “at-a-glance” display.

Harman Invoke Cortana-driven smart speaker press picture courtesy of Harman International

Harman Invoke Cortana-driven smart speaker

Similarly, they have extended their voice-driven assistant platforms by allowing third parties to add “skills” to them whether in the near term or later. These are additional abilities that users can add to their voice-driven assistant to make it perform additional tasks or interface with other devices. It also underscores the activity that these platform vendors are undertaking to integrated their voice-driven home assistant with home-automation and allied devices, allowing for things like dimming the lights or adjusting the heating at your command.

Let’s not forget that Amazon, Microsoft and Apple have over-the-top communications platforms equipped with videocall and messaging abilities that either are or will be integrated to their voice-driven home-assistant platforms. Amazon created their Alexa-based IP-telephony platform from scratch, adding it to the crowded sea of IP-communications platforms so it can tie in with their Alexa home-assistant platform. It could allow for you to ask Alexa, Cortana or Siri to immediately “drop a line” to someone using Alexa Messaging, Skype or iMessage / Facetime respectively. You could even use this to instantiate a videocall between yourself and your correspondent if both of you are using suitable equipment.

What do I see of this? Personally, I would find that hardware manufacturers such as the respected audio-equipment names may offer smart speakers and similar equipment that works across multiple platforms, requiring the user to determine which platform they want to use during setup or at a later time. Similar software developers who write interfaces for online service may be required to write “skills” for each of the platforms.

I also see it as being very similar to 1989 when there were multiple graphic-user-interfaces on the market with each computer platform having its own mouse-driven interface. Hello to “Hey Siri”, “Hi Cortana”, “OK Google” or “Alexa” to dim those lights, close that garage, start Spotify or whatever as you talk to that speaker.

Microsoft to compete against Amazon and Google in voice-driven home-assistant speakers

Article

HP Elitebook x360 G2 press picture courtesy of HP USA

Cortana may not just be in your Windows 10 computer anymore, it could be in a speaker similar to Amazon Echo

Microsoft’s ‘Cortana speaker’ features are set to rival Amazon Echo’s Alexa  | Windows Central

My Comments

Amazon and Google have established voice-driven home-assistant platforms of their own in the form of Alexa and Google Home. These have initially been presented in the form of network-connected wireless speakers but both those companies are already offering them or intend to offer them also as “pods” that connect to existing music systems and/or as reference designs for consumer-electronics vendors to integrate in to their products.

Now Microsoft has made further steps to join in the party by preparing the “Creators Update” iteration of the Windows 10 desktop operating system to support the installation of a “Cortana speaker” similar to the speakers that are part of Amazon’s and Google’s platforms. Here, they written some code and provided a user-interface space so you can set up and configure one of those speakers. But this existed as a “programming stub” which led to a separate app and to the Microsoft Windows homepage due to an intent to get one of these speakers ready to market.

But Microsoft exhibited a proof-of-concept speaker for this idea last year in the context of a speaker designed by Harman-Kardon in order to prove that Cortana could compete with Google Home and Amazon Alexa in this space.

How would I see Microsoft execute this idea? Personally, I would see the Windows Store used as a marketplace to add on extra skills to Cortana in the smart-home context. This will also include the exposure of an application-programming-interface for Cortana so software developers can add “smart-home” functionality to her. As for hardware, Microsoft would work best to license out the “Cortana speaker” design and software to independent hardware vendors as well as offering their own speaker design.

Google demonstrates their Google Home concept during Super Bowl 2017

Part of the experience of watching American Football’s annual ultimate playoff that occurs every February is to see the ads that are run during the commercial breaks. This is because, a company has to stump up at least US$5 million per “spot” to get an ad in front of the USA’s many eyeballs who will be watching the Super Bowl. Here, it is also the time that advertisers pull out the stops to show the most impressive and memorable commercials that could end up being run when they want to extend the campaign further.

Google used this year’s Super Bowl to demonstrate the concept of their Google Home voice-activated home assistant platform competing with Amazon Alexa. But is shows what these voice-operated home assistants are all about. Most of the functionality you will see in this ad will require you to install smart-home devices that control your existing lighting or heating.

Have a look at this if you missed it during this year’s “ad parade”.