Article – German Language

Drosselkom: Telekom-Tarife: Wo Sie Flatrates und wo eine Drosselung bekommen | 02.12.2013 | Technik | news.de

My Comments

Previously I had touched on the issue of government involvement with providing competitive telecoms and Internet service. This was more about assuring that incumbent operators aren’t being given an unfair advantage over competing operators and is a situation that is happening in the USA but also happening in Germany.

In the USA where cable-TV companies and incumbent telcos in areas where there isn’t much in the way of competitive Internet service, the customers are being given an increasingly raw deal and are starting to face volume-limited tariff charts in a similar vein to what is happening in Australia and New Zealand and also what happens with mobile-broadband services.

Germany is facing an Internet market where their telecommunications regulator, Bundesnetzagentur (BNetzA), is being too favourable with Deutsche Telekom who is the incumbent telecommunications provider in that country. But there are not as many competitors in the telecoms and Internet-service space and they aren’t operating on a level playing field to what Deutsche Telekom is operating on.

What has been happening there is that Deutsche Telekom who were previously offering “flat-rate” Internet packages are moving towards similar packages to what is offered in Australia where there is bandwidth throttling and volume-driven packages. This has caused Deutsche Telekom to end up being called “Throttle-Kom” (Drosselkom) and there is consumer-law-based litigation taking place in some of the states (Lander) concerning breach of contract in relation to the “flat-rate” services.

Personally, I would like to see this also looked at by the European Commission in relation to a required level of competition for telecommunications and Internet services in built-up areas especially if Germany is to seek EU aid for communications projects. Similarly, German government departments at both the federal and state (Lander) level who have responsibility concerning competition and consumer issues need to have the country’s telecommunications and Internet-service market looked at.

Over the last decade, France and the UK have taken steps to assure competitive telecom service including Ofcom (UK’s telecoms regulator) hauling British Telecom over the coals to have them provide competitive access to the local loop at reasonable prices. This has been because the telecommunications regulators and the competition / consumer regulators have had real teeth and didn’t curry favour with particular operators.

If a country needs a lively Internet and telecommunications market where everyone can have access to a quality service at affordable prices, the telecoms regulators in that country need to work the market on a level playing field. Here, they cannot let incumbent telecoms and cable-TV operators run amok or apply double standards between incumbent and competitive operators.

Articles

Upcoming USB Type-C connector won’t have “right” and “wrong” sides | Gizmag

From the horse’s mouth

USB Promoters’ Group

Press Release (PDF)

My Comments

USB data / power cable to be eventually replaced with the USB Type-C data / power cable with the same plug each end

A new USB equipment connector is in the process of being designed and will be called by the USB Promoters’ Group by the middle of 2014. This is to cater for technology equipment that is becoming smaller and thinner while also allowing for quick worry-free connections.

This connection will be the same size as the existing USB Micro-B connector used on most smartphones or the Apple Lightning Connector that Apple uses on their latest iDevices. This will cater for devices that are acquiring an increasingly-low profile such as the smartphones, tablets or Ultrabooks or even peripherals like some external hard disks and keyboards.

The socket will be designed so that you don’t worry about which way you plug it in and the patch-cords will have the same connection on each end so you don’t have to worry about which end of the cable you are using, in a similar vein to the RCA connections used on most stereo equipment.

Of course, the standard will also define the patch cables that allow you to connect equipment that has the USB Type-C socket on it to equipment that has commonly-available USB connections like the Type A found on computers and USB power supply equipment or Micro-B connections found on the smartphones or USB hard disks.

As we are seeing the USB connection become the universal power-supply connection for many different gadgets. Here, the USB Type-C connection will also allow for scaleable power-supply and charging situations and to provide further support for improved USB bus performance. A commonly-raised question that could surface is the power-supply performance for particular USB patch cables especially as we find smartphones not charging as quickly with some cables compared to others given the same power-supply equipment.

Of course, this will cause a requirement for power-supply standards for mobile devices to be revised because of the current standard supporting only the Micro-B connection on the mobile equipment and Type-A on the power-supply equipment. As well, we will be ending up with USB Type-A to Micro-B and USB Type-A to Type-C as power/data cables for most of our gadgets in the near term.

Article

PC Gaming Alliance Launching Certification Program in March | Tom’s Hardware

From the horse’s mouth

PC Gaming Alliance

Program Page

My Comments

Quality is now part of the games experience on these computers

A major part of the personal computer’s history has been about integrating the playing of games on these computers and every personal-computer platform had ended up with many different game titles available in a retail context or, in some cases, available for download. This has been the basis for heroes like Leisure Suit Larry and Carmen Sandiego in the late 1980s and early 1990s let alone people practising flying and golfing or solving puzzles on these computers as a spare-time activity.

There are those of us who still like to game on with our regular computers, be they desktops, all-in-ones or laptops or that they run Windows, MacOS X or Linux. This is although mobile devices like smartphones and tablets, along with games consoles of the XBox One and PS4 variety are being viable alternatives to the regular computer. Similarly, newer tablet and touchscreen-equipped convertible computers have been showing up, working under Windows 8.1 which is still considered a “regular-computer” operating system. This has extended to the likes of the Sony VAIO Tap 20 and its ilk which have a strong gaming appeal.

HP Envy X2 detachable-screen hybrid tablet-notebook computer – now to be a viable games machine

Of course, a significant amount of time on a regular computer is spent on various games whether they be conquering many worlds, setting up many empires, mimicking real life or engaging in car races or test flights. And I wouldn’t put it past flight attendants who work the long-haul flights to see these games being played on laptops through these flights.

But, unlike the games consoles and the mobile platforms where there is oversight through the companies behind these platforms, there hasn’t been a strong level of oversight when it comes to game quality. Some people have continued to raise issues about EA’s software quality especially in the light of the recent SimCity fiasco.

These “adaptive all-in-one” computers like the Sony VAIO Tap 20 are ending up as games machines

There have been a few quality-assurance programs out theire like the Microsoft “Games For Windows” program and Apple’s developer-assistance program for the Macintosh platform along with Valve’s Steam ecosystem. But the PC Gaming Alliance want to have a quality-assurance platform that is open and not bound to a particular developer in order to keep with the open nature of the regular-computing platforms.

One technical goal is to have a regular computer paint the graphics for a game to the 720p HD specification at 30 frames per second under load as a median requirement. This could allow the game to run on a modest processor like the Intel i5 processors which could typify a modest computer. Similarly, games titles that benefit from a console-style game controller as their user interface should benefit from these controllers and the games should take advantage of large-screen displays. The latter requirement would come in to its own with someone who wants to connect their laptop to a large-screen TV or projector to get the most out of their game.

Personally, I would like to see this apply across Windows, Macintosh and Linux builds of a game title so that no matter the platform, there is consistent software quality across the games. The companies representing these platforms could then be part of this alliance in order to encourage quality games development for their platforms.

Similarly, the games would have to be as though they are a part of the operating environment like what used to happen with Sierra’s and Broderbund’s output where these games worked smoothly with their host platform, exploiting what these platforms offered. It could also encompass network-game compatibility whether online or local-hosted and encompass multi-platform games where console players cam play alongside regular-computer or mobile-device players or play part of a game across different devices.

Could this be a chance for EA and others to lose their tarnished image when it comes to software quality for regular-computer gaming?

Article

Festive season security myth: "If there are no links in an email, it can’t be a phish." | NakedSecurity Blog

My Comments

I have seen this happen as part of educating people about computer security is to think before you click. Here, it is about being careful about responding to emails and Websites of doubtful provenance so you don’t become a victim of a scam or find your computer full of malware.

For example, phishing scams initially used links in the email as a hook to get people to “verify” their accounts or take similar action. But they are now using “loaded” attachments with the copy of the email not having any links or HTML to avoid being rejected by security tools that are part of email clients or the populace not taking to the bait due to the public education about phishing scams.  The hook in these situations are the attachments that are crafted to take advantage of weaknesses in the software or carry links to Web resources as mentioned below.

PDF files represent their own dangers because they can either be crafted maliciously or contain links to Web resources. This is compounded by the problem that not all PDF reader software handles Web links in a manner similar to a Web browser. For example, a lot of these programs don’t show the URL when you hover over or dwell on the link before you click.

I would personally like to see PDF and similar document viewers support the ability to link with “website-reputation” engines like what Symantec and other security-software vendors offer and show graphics that indicate if a link you are hovering on is safe or not. Similarly, search engines, website reputation agents, security scanners and similar tools could also examine PDF files for abnormal construction and questionable links.

Instead, we have to do a “reality check” regarding these emails. For example, are the emails from a company whom you have had business with or part of ongoing business with that company? Are you expecting an email to come through with attachments? Do they contain a lot of poor spelling or grammar or aren’t commensurate to the language they are meant to be written in? Do they reflect the tone of what the business and its industry is about? Simply, does the context sound too “out of this world” to be real?

This also applies to any offers provided through instant-messaging or social-network channels including the Facebook “fake-event” scams that are popping up as I have mentioned before.

But for the moment, are you sure that the link or attachment you are to click on is kosher before you click on it?

Article – From the horse’s mouth

SiliconDust (HDHomeRun)

HDHomeRun DUAL | Welcome to SiliconDust (Product Page)

My Comments

After SiliconDust have enabled the HDHomeRun Prime 3-tuner and 6-tuner cable-TV broadcast-LAN tuners with DLNA digital-media-server functionality for both standard and premium content, they have taken steps to bring this concept out to more of their range broadcast-LAN boxes.

Here, they are in the throes of issuing the HDHomeRun Dual broadcast-LAN box which has two tuners and is capable of picking over-the-air and unencrypted basic cable TV content and serving it over a home network. This is not just to their software or software that runs particular programming interfaces but to network video equipment that supports DLNA like the PS3 or an increasing number of Blu-Ray players and Smart TVs.

At the moment, as the retransmission fights take place between TV networks and cable companies about how much the cable operators pay the TV networks to package their content, we are starting to see the need for a regular TV antenna in most US homes to pick up the full complement of local TV content. This is even though it would have been available via the cable TV services. Similarly, the trend towards cord-cutting has brought American households back to traditional over-the-air TV alongside Netfilx and Hulu.

This device is intending to either complement the HDHomeRun Prime to bring in the over-the-air content  (including local channels lost to cable in-fighting) to the computers, smartphones, tablets and DLNA devices using the home network. Similarly, it would be an economy solution that could please the most persistent cord-cutter who occasionally dabbles in over-the-air for news and sport.

But what I see of this device is that it could be the start of action to port the DLNA capability to DVB-based HDHomeRun broadcast-LAN boxes that will end up in most of the rest of the world.

There will also have to be a time where SiliconDust and others who make DLNA-capable broadcast-LAN devices will need to factor in installations where multiple devices of this type are serving the same network at any time in the network’s life. This may be to increase concurrent viewing/recording capacity or to add coverage for particular broadcast bands and modes to an existing setup. Here, it may require the ability to have one logical tuner device representing multiple physical devices when it comes to broadcast-LAN content sources.

Facebook event spam notification in Notifications list – comes from a Friend

Article

Spammers Using Facebook Events to Trick Users | ReadWrite

My Comments

Ever since its early days, scammers have used Facebook as a place to spam users with their shady schemes. Previously this was through running a message with a tantalising link surrounded by tantalising text on users’ Walls and this link would pass through to some unscrupulous site.

This has failed to work now that Facebook has achieved critical mass with users subscribing to different Groups, Pages and Personal Profiles including those that represent their interests. This situation leads to the News Feed, the user’s default view in Facebook, being full of various pieces of information from different sources.

But, over the years, Facebook introduced a notifications mechanism for events beyond potential Friend requests or comments left on a Status Update and users are more likely to check on what has been added to the Notifications list. Here, it also introduced the Event which a Facebook user can invite their Friends or Followers to depending on its settings and this allows the user to register whether they are attending or not.

Event page for spammy Facebook event

This bas become a new path for distributing link-bait spam because these Events don’t come often in a user’s interaction with Facebook. Similarly, the default setup has it that Facebook treats the Events as something to generate a Notification about and it effectively shows up the red “Notifications” flag in the Web view while causing native clients to show a distinct alert message and audio prompt when these come in. For example, the mobile clients for iOS and Android would list the event in the mobile operating system’s Notifications tray while causing the phone to sound a distinct ringtone or the Facebook Windows clients will “pop up” a message on the Desktop with your computer sounding an audible chime.

As well, if you “accept” these Events, they will appear as a Status Update on your Wall (Timeline). Of course, it will require the user to click through to the Event page and this will show a URL for you to click through to for more details, most likely along with some tantalising pictures. These URLs are where the trouble occurs because it could lead to installation of malware on your computer or other questionable practices taking place and some of these URLs are infact obfuscated using URL-shortening services like bit.ly .

If these “event spam” notifications come from one of your Facebook Friends, don’t click on anything to do with the Event page. Rather, let your friend know that they are the victim of a spammer and suggest they change the password on their Facebook account and run a malware scan on their computer.

Article

Even small businesses can benefit from a standard operating environment

My Comments

What is a standard operating environment?

A standard operating environment is a set of hardware and software specifications required for computer systems operated in a business or other organisation. This can range from a particular hardware build for the regular computers, through a particular version of the computer’s operating systems to the mix of application software that runs on these computers including the version of these programs.

Small businesses who run a few computers may find the concept of a standard operating environment very foreign because their IT situation tends to work on an organic basis. This is typically where computers and peripherals are purchased one at a time on an “as-needed” basis.

Where is this often seen?

Large organisations who maintain many computers run the computers on a standard operating environment in order for make the task of deploying or supporting these computers easier for the organisation’s IT staff. Some of these organisations also place value on the standard operating environment as a way to assure system and organisational security along with employee productivity.

Similarly, IT contractors and value-added resellers who set up computing environments for small businesses such as POS systems for retail work on a standard operating environment when supplying these systems. This is more so if the systems are being offered on a “turnkey” basis.

Why is this advantageous

The advantages offered by a standard operating environment mean that it is easier to diagnose problems that crop up on these computers, train users on how to operate these computers and deploy any newer computers.

This is facilitated with practices like installing software on a new computer from a baseline disk image that you keep or specifying to an IT supplier the make-up of your machines that you are buying. The use of group policies and similar functions supported by the desktop operating systems can be used as a tool to lock down the standard operating environment.

There is also the ability to test new software on a few machines to “smoke out” any problems with the software or test-drive new hardware specifications before you call it as being part of your environment.

Can multiple standard operating environments exist?

You can create multiple standard operating environments for particular computer-usage functions.

One way this can be achieved is through a “modular” standard operating environment that has a baseline specification for hardware, operating system, Web browser, security, office-productivity and other software; along with a list of other software that matches the computer’s function such as accounting, video-editing or other software. This would work well if your computing equipment is based on the same platform such as Windows or Macintosh.

Another way would be to create a few standard-operating-environments which can pertain to particular hardware platforms such as creating a Windows environment, an Apple Macintosh environment and an Android tablet environment. These would appeal to organisations that work with different platforms based on their prowess.

What to avoid

Inability to roll out system-improvement patches and updates

A mistake that can be easily made with a standard operating environment is to “freeze” the software specification to the exact version you are running. This habit may preclude the deployment of critical updates, security patches and other incremental revisions  that are necessary to keep a system that runs smoothly and is secure in your business environment.

There was a situation where a video-surveillance system with cameras that ran older firmware that couldn’t work with anything newer than an older version of Windows server. This system’s server which was on its own network with the cameras had been compromised due to a weakness in the software.

To avoid this, make sure that when you call a standard operating environment, you use the major versions of the software as your defined versions. As well, assess the standard operating environment every few years so you can run newer software in to the equation.

Systems that shirk the established software interfaces and device classes

Another mistake that can occur is avoiding updates or upgrades that don’t touch established interfaces for hardware and software.

Currently, we are seeing class-wide interface specifications for particular hardware and software like the Mass-Storage Class, Audio Class and Human Interface Device classes for USB connections; A2DP/AVRCP Profile, Headset/Handsfree Profile and Human Interface Device Profiles for Bluetooth; along with SMB/CIFS, DLNA and WebDAV for network-based setups.  These have allowed the use of devices that do the job better with a standard operating environment because it is feasible to upgrade the devices to suit one’s needs without deploying new software that could break the setup.

This is also important as newer hardware that will supersede your existing hardware becomes part of the equation and you find existing hardware approaching the end if its useful life. Here, you may have to run software components to allow your legacy software to benefit from the industry standards or, as I have mentioned before,, factor in the industry standards when you revise the standard operating environment.

How to go about it

This could be applied by using “downgrade rights” for operating systems that are supplied with computers if your organisation runs an earlier version of that operating system. It can also include buying equipment from the same dealer such as a business-focused computer store rather than Harvey Norman or the like.

Also identifying a “mix” of hardware and software that is working together yet is able to take the latest updates and patches that assure security, stability and performance can be a useful method for determining a standard operating environment. For a small business, this could mean identifying a computer like a laptop that you can tolerate as a “testbed” computer and using that to take updates before organising mass updates.

Similarly you can use this machine to test-drive new software versions to see how they run and whether it is worth it to deploy them in to the standard operating environment. This, along with flexibility to use particular productivity-boosting tools avoids the creation of a standard operating environment that is reminiscent of that ordinary old Ford station wagon.

One way that I would prefer for establishing a standard operating environment is to call a baseline software specification for each computing platform you are using i.e. Windows, MacOS X, etc. This covers the operating system and the desktop productivity suite that you run with. As for the class of computer to use, you could call a baseline specification for the different hardware classes such as desktops, laptops, etc. For function-specific software, you can then call a mix of software that does the job to full effect and this may be assisted by an IT contractor which focuses on the business class you are representing.

Conclusion

The idea of a standard operationg environment can come in to its own when your business matures and you start to acquire a significant number of computers and could be a way to describe a business “growing up”. But there needs to be a proper way of going about it and allowing for software performance, security and stability updates.