Category: Network Printers and All-in-ones

HP to start a bug bounty program for its printer firmware

Articles

HP OfficeJet 6700 Premium multifunction printer

HP to implement a bug bounty program to assure high-quality secure firmware for their printers like thisi OfficeJet.

HP Becomes the First Printer Maker to Launch a Bug Bounty | Tom’s Hardware

HP Launches $10,000 Bug Bounty for Printers | ExtremeTech

My Comments

Over the last few years, dedicated-function devices like printers, videosurveillance cameras, routers and the like have been identified as a weak point when it comes to data security.

This has been highlighted through some recent cyberattacks like the Mirai botnet attack which was driven by dedicated-function devices like videosurveillance cameras running compromised firmware along with recent security exploits associated with home and SOHO routers being able to run compromised firmware. There is also the fact that manufacturers are building the same kind of computer power in to these devices as what would be expected from a regular computer through the 1990s or 2000s. There is also the fact that these devices can be seen as an entry point in to a network that handles confidential data or be used as an onramp for a denial-of-service botnet.

Hewlett-Packard have answered the reality of firmware integrated within their printers by starting a bug-bounty program where software developers, computer hackers and the like are paid to “smoke out” bugs within this firmware. Then this leads to meaningful software updates and patches that are sent out to owners of these devices, typically through an automatic or semi-automatic installation approach. It is a similar practice to what Microsoft, Apple and others are working on to make sure that they are running high-quality secure operating-system and application software.

This has been seen as of importance for printers targeted initially at the enterprise market because they would be processing significant amounts of company-confidential data in order to turn out company-confidential documents. But this approach would have to apply to home, SOHO and small-business machines as well as the larger workgroup machines found within the enterprise sector. This is because these kind of machines can be used by people working at or running a business from home along with those of us in charge of small businesses or community organisations.

By HP setting an example with their printer firmware, it could become a standard across other vendors who want to maintain a culture of developing high-quality secure firmware for their dedicated-function devices. This is more so as the consumer and enterprise IT market raises expectations regarding the software quality and security that affects the devices they use.

Product Review–Brother QL-1110NWB label printer

I am reviewing the Brother QL-1110NWB wide-format network label printer which is the premium model for Brother’s QL-1100 series of wide-format label printers. It is seen as something that can work with applications where barcodes, graphics or extra details like weights and use-by dates are to be placed on a label like with packaging or commercial-kitchen food management.

There are two machines that are part of the Brother QL-1110 Series label printer lineup – the QL-1110 and the QL-1110NWB. The QL-1110 can only connect to the host computing device via USB and also supports USB-host connectivity for HID-class USB barcode readers. Android users can use USB OTG or USB Type-C adaptor cables to connect their devices to this printer and print using the Brother apps.

Brother QL-1110NWB network label printer

The QL-1110NWB supports the abovementioned USB connections but also supports network connectivity via Wi-Fi or Ethernet along with support for wireless connectivity via Bluetooth or direct (own access point) Wi-Fi connectivity,

Both of these machines run from AC power using an integrated power supply where you are not dealing with a “wall-wart” or “power brick” to supply power to them. Rather you are simply using the same kind of AC cord that you would use to power a portable radio and that leads towards a cable you can easily replace if the original one goes missing.

Connection to your computer or network

Brother QL-1110NWB network label printer connections - USB to host computer, USB for peripherals, Ethernet

Brother QL-1110NWB network label printer connections – USB for direct to host connection, USB for barcode readers and Ethernet

The Brother QL-1110NWB can connect to your network via Ethernet or Wi-Fi wireless as well as being able to print from mobile devices using either Bluetooth or Wi-Fi Direct connections. But if you are setting up this machine for Wi-Fi-based network connectivity, you have to connect it to a regular computer running Windows via USB and run the supplied Printer Setting Tool to configure it. This doesn’t apply if you use WPS “push-to-connect” Wi-Fi setup or Ethernet connectivity on a small network.

I had found that the Printer Setting Tool was not surefire in its approach for Wi-Fi network setup and couldn’t even get it connected to my home network. But I could simply plug it in to the Ethernet connection which can be of use for setups where your premises is wired for Ethernet or you use a HomePlug powerline setup.

There is support for Web-based configuration but this only applies if you have it connected to your network.

It also supports Apple’s AirPrint driver-free printing standard so it can work with iOS and MacOS hosts without needing driver software.

Personally, I had found that the Brother QL-1110NWB label printer yielded a surefire connection when I used it with an Ethernet connection or a USB direct-to-host connection.

The label printers also have an integrated guillotine which makes it simpler and more elegant to manage the labels. This works under programmatic control or you can cut the labels manually through a push-button on the machine’s control panel.

Loading label stock in the label printer

Brother QL-1110NWB network label printer loaded with standard label tape

Loading the label tape in the Brother QL-1110 Network Label Printer

The Brother QL-1110 Series label printers can take the same standard-width label stock as the rest of the QL series reel-feed label printers. But they can take label stock that is wider than normal thus allowing for the creation of larger labels including the possibility of printing out standard name-badge or address labels in landscape form.

Loading any of the Brother QL-1110 Series label printers is a relatively simple chore no matter whether you are using the wide label stock or the narrow label stock. These label printers use a clamshell design and you release the lid by operating two latches at the same time, which doesn’t require much pressure. Then you drop the label reel in, making sure it engages with the ridge on the right hand side of the compartment.

Then you thread the label paper through the machine taking care to make sure the paper is under a black sensor box on the right side of the compartment while it emerges through the front. Here, there is very little effort needed to make sure that the paper is threaded properly.

The Brother label printer uses microswitches that sense mouldings and holes on the reel along with other microswitches that sense the width of the reel to determine what kind of label tape is in the printer including whether it is a wide-format label tape. Here, you would have to be careful that the correct label tape is on the correct reel if you want this unit to work properly.

System-integration support

A systems integrator or yourself could upload label template designs created using P-Touch Editor and set up a “computer-free” label-creation arrangement for data read from barcodes. This can work with an HID-compliant barcode reader connected to the USB host port (both models) or linked via Bluetooth (QL-1110NWB only). That setup would then appeal to stock-control and similar applications.

There is also support for ESC/P printing codes so that these label printers can work with other third-party labelling or similar software that implements this kind of output control.

Supplied software

All the Brother label machines including these units support the P-Touch Editor software which works as a quick way to turn out labels. If you use a smartphone or mobile-platform tablet, the Brother iPrint&Label app works in the same vein for turning out labels from these devices.

If you use P-Touch Editor, you could set it that way by selecting “Vertical” in the Orientation setting under the Paper tab. This means that it will print out parallel to the printer. Here, I would recommend this if you want to exploit the wide-format label tape for turning out address labels or name badges.

Limitations and Points Of Improvement

Brother could make sure these label printers support any and all device classes to do with printing for POS, gaming and allied applications no matter the connection type as well as supporting other driver-free printing standards like Mopria Alliance and IPP Everywhere,

Similarly, Brother could look towards the use of other USB or Bluetooth input devices like keyboards or digital scales as a way to enter data for use with stored label templates. Here, it could work well with environments where you can’t use a smartphone or regular computer to enter data for a labelling environment.

I have always called on Brother to add a “measuring-tape” creation function to their P-Touch Editor software. Such a function would allow someone to use a label printer loaded with continuous-tape label stock to create a measuring tape that could be stuck to something like a worktop edge or door frame thus making that surface something to measure length or height with. This feature would appeal to laboratories, the medical profession, child care, education or a whole host of other professions who are always measuring things like people’s height for example.

As well, the P-Touch Address Book software could support country-specific addressing better by using nation-specific address layouts or omitting the ZIP Code barcode for non-USA addresses. It could be taken further through the implementation of machine-readable barcoding techniques that other countries may use to improve mail delivery.

Conclusion

The Brother QL-1100 Series label printers have become an example of legitimising wide-format thermal-based label printing for small businesses. This would be of importance for logistics and inventory-management applications where there is requirement for more detail on the label or to make heavy use of large barcodes.

But I would recommend the Brother QL-1110NWB specifically for those setups where you expect the printer to be located away from a regular computer.

Epson has an A3-capable EcoTank printer that ticks all the boxes

Article Epson EcoTank WorkForce ET-16500 Multifunction A3+ printer product picture courtesy of Epson Australia

Epson Launches First Double-Sided A3+ 4-In-1 Inkjet EcoTank Printer | PC World

From the horse’s mouth

Epson Australia

EcoTank WorkForce ET-16500 A3+ Multifunction Printer

Product Page

Press Release

My Comments

Epson have previously released a range of piezo inkjet printers that implement their own continuous-inking system. This feature, known as EcoTank, has large-capacity tanks installed on the side of the printer and you add more ink to the machine’s ink supply by topping up these tanks from bottles of ink that Epson makes available. Here, the idea is to do away with the need to frequently replace ink cartridges when they run out.

But now they have refreshed this product lineup with all but two of the low-end models being equipped with auto-duplex printing. They have now taken things further by releasing the ET-16500 EcoTank multifunction which prints both sides on A3, Ledger or Tabloid paper and scans both sides of an original that is of any of these paper sizes.

This printer, which sells in Australia for AUD$1599 also offers the expected multifunction abilities like copying or G3 PSTN colour fax functionality. It also supports Google Cloud Print and can work with the Epson Connect Web / mobile printing subsystem, with it connected to your home or small-business network using 802.11g/n Wi-Fi or Ethernet technology.

It can turn out print jobs at a rate of 18 pages per minute according to the ISO standard and has two 250-sheet trays to hold the paper.  As well, the inks and printing system that Epson use are intended to give a quality equivalent to most laser printers. Let’s not forget that the ink tanks in this model are ultra-high-capacity to allow for increased printing of A3 or similar paper sizes. Some of these features may tempt you to buy the printer and see it serve as your organisation’s small office-based printing press.

But there are certain questions regarding output-tray or ink-tank capacities along wiht the time to print both sides of a page which can call out the issue of having this machine serve as that small-run printing press. On the other hand, you could simply focus the Epson towards signage, short print runs and the like as part of your promotion strategy especially where it has the high-capacity ink tanks and the EcoTank continuous-inking system.

You can have Alexa print documents on your HP printer

Articles

Amazon Echo on kitchen bench press photo courtesy of Amazon USA

You can ask Amazon Alexa to print documents through your HP printer

HP Voice Printing Now Supports Alexa, Google Assistant & Cortana | Android Headlines

Alexa can now control your HP printer | Engadget

No, you don’t need a voice-controlled printer in your life | The Verge

From the horse’s mouth

HP Printing And PCs

Support Page (Amazon Alexa, Google Home, Microsoft Cortana)

Press Release

My Comments

You can now ask Amazon Alexa to print “download-to-print” resources or other material through your ePrint-capable HP network printer. This was a feature initially and quietly offered for Google Home and Microsoft Cortana but HP have given it a lot of space on Amazon’s voice-assistant platform due to it becoming the most popular of these platforms.

… as you could with Google Home

With all of these platforms, the printing function has to be added on as a Skill through the respective platform’s app store. As well, the printer must be able to support HP ePrint or Web Services printing, which enables printing of various printable resources from various content providers as well as supporting “email-to-print” where you can send a document to a machine-specific email address for it to be printed at that machine.

Infact I have given some space to the HP ePrint ecosystem through reviewing a number of HP printers that have this functionality as well as writing some articles on this subsystem such as implementing it in a public-printing concept.

HP Envy 120 designer all-in-one printer

… and your HP Envy 120 designer all-in-one inkjet printer could turn them out at your call

For this functionality to work with your printer, you have to supply its ePrint email address to the Skill as part of configuring it. Another limitation is that you can only bind one printer to that Skill which can be a limitation with multiple-printer households, especially where you may choose to run an HP Envy 100, Envy 120 or similar machine as a secondary machine kept in the kitchen.

Once this is set up, you could ask Alexa to print out something like an art-therapy colouring page or some ruled paper and your network-capable HP printer will turn these out.

What is still happening is that HP is still showing strong committment to the idea of the home or small-office printer being a highly-capable appliance rather than just a peripheral for a regular computer running a full-blown operating system. This means that the host device shouldn’t need to be dependent on a print driver to suit that particular machine. This committment was demonstrated through HP’s network-capable home printers and MFCs having UPnP Printing, then establishing the ePrint ecosystem with its email-to-print and print-from-the-control-panel functions, and now using your smart speaker to order documents to be printed.

What needs to happen is that other printer manufacturers show a strong committment towards home and small-business printers being able to work as a “printing appliance” rather than just as a computer peripheral.

This includes:

  • printing “download-to-print” resource collections hosted by content providers and other organisations or in storage locations on local, network or online storage locations using the printer’s control panel;
  • supporting voice-driven home assistant platforms and other control surfaces;
  • and running a polished “scan-to-email” and “enail-to-print” ecosystem.

Similarly, having other dedicated-purpose devices like Smart TVs, games consoles and the new crop of smart appliances being able to print to these devices without the need for particular software drivers.

Then it could see these devices become highly capable and as part of the smart-home ecosystem.

Product Review–Brother MFC-L2713DW multifunction laser printer

Introduction

I am reviewing Brother’s latest approach at a light-duty monochrome laser multifunction printer in the form of the MFC-L2713DW. It is one of these machines that you could use for a small office or shop, especially if you are intending to replace a light-duty fax machine. Some of you also may see this machine or its peers as a routine document printer for your home office.

It may also appeal to professionals and the like who want to have a light-duty document-focused printer or fax-capable multifunction in their office as a “private” machine while their workplace has a heavy-duty multifunction in the common areas.

Brother MFC-L2713DW light-duty multifunction laser printer

Print Scan Copy Paper Trays Connections
B/W Colour B/W A4 x 1(standard) USB 2.0
Laser xerographic 1200 dpi ID Copy Multi-purpose tray capacity Ethernet
Wi-Fi
Own-access-point Wi-Fi
Auto-Duplex ADF IPv6 capability
Document Send/Receive
Real-Time Super-G3 Fax via phone
Email-based Scan-to-email TIFF-FAX
JPG
PDF
Walk-up Printing
Mobile Printing Apple AirPrint
Google CloudPrint
MoPria support
Brother Print Service plugin support
Online Services Print From Scan To
Multiple Users for Online Services N/A
“Own Account” Guest Access for Online Services N/A

Prices

Printer

The machine’s standard price: AUD$249

Inks and Toners

Standard High Capacity
Price Pages Price Pages
Black AUD$81.00 1200 AUD$141.50 3000

Servicing and Other Parts (Laser Printers)

Price Pages
Drum Kit AUD$150.00 12000
Belt Kit (Colour lasers)
Waste Toner Bin

Brother MFC-L2713DW light-duty multifunction monochrome laser printer

The printer itself

Connectivity and Setup

I had connected the printer to the home network via Ethernet and this meant that I could effectively be “on board” very quickly. As far as I am concerned, I really wouldn’t use the Wi-Fi ability on these printers to connect to an existing network because you may have Wi-Fi issues in your home or small-business location, rather I would connect via Ethernet or HomePlug AV powerline.

This printer, like the other small monochrome laser printers that Brother offers, uses a separate user-replaceable drum unit along with the toner cartridge rather than following HP’s path of an integrated print cartridge that has the drum unit. But if you have to add toner to the printer, you have to remove the drum unit from the machine before you detach the spent toner cartridge from the drum unit.

Here the installation process was simple enough to do. But I also like the way Brother offers a higher-yield toner cartridge for these printers, a feature I definitely applaud for people who want to choose the right yield to suit their needs and budget.

Paper Handling

Like with most of Brother’s budget-priced and value-priced printer models, this printer uses a single-page bypass feed which would be limiting if you are running multiple-page print jobs that use special media. This would also be used if you are dealing with pre-printed forms such as when a doctor is turning out prescriptions or test / treatment referrals.

Personally, I would like to move away from the single-page approach towards having a five-page approach to cater for jobs where a handful of pre-printed forms or label sheets are being turned out.

The A4 paper tray worked properly and didn’t feel flimsy to the touch, making it a machine that can satisfy most users.

Walk-up functions

The Brother MFC-L2713DW has an on-machine with a bright text-based LCD display and rubber-feel keys. Here, the text-based LCD display is a high-contrast “black-on-white” type which makes it very readable under many different lighting scenarios. But I would like to improve on the D-pad’s design by using illuminated arrow legends that come alive when you are using the menu options.

The copying process for a single page fed through the automatic document feeder came through as being very quick even when the machine wasn’t used for a while. Here, by the time the document left the ADF, the printer was turning out the copy.

The quality of the copies came out good for documents printed on plain paper but I wouldn’t expect a high-quality copy for photos or similar material. It also holds true for material printed on glossy paper such as ID or business cards whereupon you may find that the copy comes out paler than the original.

There is a one-touch “duplex copy” function that allows you to copy both sides of an original on to both sides of the copy’s paper, but you have to turn over the original to copy the other side. The ID copy functionality works as expected although there is the issue of not scanning “to the edge”. Brother answers this issue by a scrolling text message to tell users to put the original 1/4″ from the edge

The Brother MFC-L2713DW can serve as a basic monochrome phone-based fax machine with a limited-capacity “fax vault” function suitable for overnight / weekend use.

Here it omits the T.37 email-based store-and-forward fax functionality which may be an approach for some of us who want to move towards IP fax. Most likely, when you move towards an IP-based telephony service and use an analogue-telephony-adaptor with machines like this one, you may be also setting up for T.38 real-time Internet fax.

Like with all of the Brother MFC-series fax-capable multifunction printers that have duplex printing, you can set this machine up to print the faxes it receives on both sides of the paper as a way to save on paper.

Computer functions

I had installed the drivers on my Windows 10 computer from Brother’s Website and they were in place very quickly. Here, you would have to install the full software set to enable printing, scanning and fax management including “print-to-fax” functionality.

The ControlCenter4 scan monitor does take time to come in to action when you start a scan-to-computer job from the printer’s control surface. This is a continual problem with most of the scanner software offered by most scanner and MFC manufacturers and, personally, I would like to see the host computer’s operating system look after this functionality for both direct and network setups.

As far as mobile devices were concerned, the Brother MFC-L2713DW worked properly with the Android print-service plugin that I installed on my Samsung Android phone. Here, the app was quick to recognise the printer’s capabilities and have the document turned out quickly. Of course it does support Apple AirPrint for those of you who run your business from an iPad.

Print / scan speed and quality

The Brother MFC-L2713DW came alive and started printing documents very quickly, whether from the computer or a mobile phone. It also led to a quick turnout of the document, something very similar to most of the small monochrome laser printers.

The printer was able to handle a double-sided print job but it doesn’t turn them out as quickly as a simplex print job. This is something you would notice more with light-duty monochrome lasers that have this functionality. It turned out these documents without jamming or dropping pages.

The Brother MFC-L2713DW does satisfy the output-quality requirements for a small entry-level monochrome laser printer. Here, it would yield clear easy-to-read text that would be part of an office document.

But I wouldn’t expect it to yield high-quality output when it comes to photos and similar presentation-grade work. Here I noticed banding along the narrow edge of the sheet when I printed out a picture of a landscape, but it was able to maintain proper fidelity when it came to the image’s contrast.

Limitations And Points Of Improvement

A feature I would like to see continual improvement on for the Brother small laser printers is to have auto-duplex printing with a speed similar to simplex printing jobs. Similarly, I would like to see Brother move away from the “single-sheet” approach for the manual bypass function on these printers so as to cater for multiple-sheet print runs using special stationery.

A feature that could benefit this class of light-duty monochrome laser multifunction would to permit “two-machine” copying across the network. This is where you could scan a document on a multifunction like this one and it is then printed out on a colour printer or multifunction connected to the same network. This would also allow for other applications like enlarging documents to A3 / Ledger with the A4 / Letter or smaller original on a machine like this and the large A3 copy emerging from an A3-capable printer or multifunction. This feature could make use of setups where you have multiple document machines with complementary capabilites whether in page size, printing type or colour / monochrome printing.

As well, the Brother MFC-L2713DW and its peers could benefit from at least SDXC card storage to provide enhanced fax-storage functionality such as to cater to busy workloads, large documents and the like. Brother could also work towards creating a T.38 IP-fax endpoint functionality in their fax-capable multifunction printers and push the telecoms industry to lead towards simplified provisioning for this technology.

Similarly, Brother could exploit the separately-replaceable drum unit approach that applies to their laser printers by providing heavy-duty variants of these parts as an upgrade option. This would please users who buy laser printers suited for their current duty levels but install heavier-duty parts in them if they are faced with a heavier workload.

Conclusion and Placement Notes

I would position the Brother MFC-L2713DW monochrome laser multifunction printer as an economy-priced office printer for workplaces that don’t have a heavy document throughput. This would also include it serving as a “private” document printer / copier for a professional’s or manager’s office or simply as a document-focused multifunction for a home office.

Here, it would earn its keep as a replacement for a small inkjet multifunction that is used just for turning out documents or a small plain-paper fax that uses thermal-transfer printing. I would also see it as a direct upgrade for an economy laser printer or multifunction that isn’t able to do duplex printing.

I have also compared the price for the Brother MFC-L2713DW against the price of replacing its drum unit with the genuine replacement part and found that it is worth buying that part rather than replacing the machine with one of the same standard and functionality level when it comes up for replacement.

Update: I have updated the prices to the manufacturer’s recommended retail prices for the consumables.

Product Review–Brother MFC-J5730DW multifunction colour inkjet printer

Introduction

I am reviewing the Brother MFC-J5730DW multifunction colour inkjet printer which is part of Brother’s newest generation of colour business inkjet printers that follows on from the MFC-J5720DW that I previously reviewed.

There is a cheaper model in this lineup, known as the MFC-J5330DW that has a single A4/A3 tray, a paper bypass feed that only handles one sheet, doesn’t come with the single-pass duplex scan, and has a smaller user-interface screen But this printer uses the same high-capacity ink cartridges and is able to print to A3 using that same landscape-printing technique.

Brother MFC-J5730DW multifunction inkjet printer

Print Scan Copy Paper Trays Connections
Colour Colour Colour 2 x A3 USB 2.0
Piezoelectric Ink-Jet 1200×2400 dpi resolution (platen) ID Copy
Book Copy
100 sheet A3 Ethernet
Wi-Fi
Own-access-point Wi-Fi
Auto-Duplex Single-Pass Auto-Duplex ADF IPv6 capability
Document Send/Receive
Real-Time Super-G3 Colour Fax via phone
Email-based T.37 IP Fax
Scan-to-email
Print-from-email
TIFF-FAX
JPG
PDF
Walk-up Printing USB – PictBridge PDF
JPG
TIFF
Mobile Printing Apple AirPrint
Google CloudPrint
Windows Mobile printing
MoPria support
Brother iPrint&Scan native app
Online Services Print From Scan To
Dropbox
OneDrive
Box.com
Facebook
Evernote
Flickr
SMB NAS
Dropbox
OneDrive
Box.com
Multiple Users for Online Services Yes
“Own Account” Guest Access for Online Services No

 

Prices

Printer

Recommended Retail Price: AUD$369

Inks and Toners

Standard High Capacity
Price Pages Price Pages
Black AUD$46.45 550 AUD$68.95 3000
Cyan AUD$30.50 550 AUD$44.95 1500
Magenta AUD$30.50 550 AUD$44.95 1500
Yellow AUD$30.50 550 AUD$44.95 1500

The printer itself

Brother MFC-J5730DW multifunction inkjet printer control panel

Control panel with touchscreen and traditional keyboard

Unlike the Brother MFC-J5720DW, the Brother MFC-J5730 doesn’t convey the sleek looks that make printers of this class attractive. Here, the unit is styled in a more conventional approach that is very similar to Brother’s laser multifunction printers with the control panel keyboard that you use for entering numbers very similar to most other office-grade printers. This may be more user-friendly for those of us who are confused with touch-panel keyboards that light up on an “as-required” basis.

Connectivity and Setup

The printer can connect directly to your computer via a USB cable. But it can connect to your home or small business network using Ethernet or Wi-Fi wireless that supports most connection setups. It can even create its own Wi-Fi access point which just exists for printing and scanning, but I personally would like to see the ability to be its own access point to “extend” coverage of a wireless network with this feature able to be disabled by management IT along with supporting “business” access point requirements. The network functionality is future-proof in that it supports IPv6 addressing, a real requirement as we run out of public IPv4 network addresses.

Brother MFC-J5730DW multifunction inkjet printer detailed function display

Black-on-white detailed function display

Like all of the recent Brother inkjet printer generations, the cables for the USB or Ethernet connections is snaked in under the scanner rather than being connected to a socket on the back of the printer. The same holds true for the phone and line connections that you would need to use if this machine is being used as a fax.

The setup experience is very similar to the previous Brother printers but this is improved thanks to the larger LCD display that the printer is equipped with. Some of you may find that the black-on-white display which is implemented in this generation of printers  may be a bit awkward to use when working the menus.

Paper Handling

The Brother MFC-J5730DW implements the same paper-feed options as its predecessor model that is: to use two paper drawers up front as well as a bypass feed slot on the back of the printer capable of handling many sheets of paper. These drawers can be extended out so you can load A3 or Ledger paper in the machine, but they leave the paper exposed, which can cause it to attract dust, thus leading to unreliable operation. Here, Brother could answer this problem by integrating a larger slide-out flap in each of these trays which comes out whenever you load the tray with larger paper sizes.

Brother MFC-J5730DW multifunction inkjet printer output tray

Output shelf separate from the upper paper tray

Printed documents end up on a separate output shelf rather than one that is integrated in one of the paper drawers. This makes the job of topping up the paper supply in that drawer easier because you are not having to extend or collapse the output shelf.

The ability for the Brother MFC-J5730DW multifunction inkjet printer to print to A3 or Ledger paper from either the bypass feed or any of the paper trays. This has been due to Brother implementing the “landscape” paper feed for the standard document sizes. This means that the print head works along the long edge of the paper and has allowed for documents to be printed very quickly while allowing for a relatively-compact printer design.

The scanner’s automatic document feeder doesn’t share that same compact look as the previous generation of A4 business inkjet printers that Brother issued. Here, it looks like the automatic document feeder installed on Brother’s “full-A3” inkjet multifunction printers or their laser/LED-based multifunction printers. The other missing feature for this model is that the glass platen for manual scanning is still only able to handle A4 or Letter document sizes, where I would prefer these units to have a Legal-sized glass platen for documents that are on Legal or foolscap paper sizes.

The automatic document feeder in this model implements single-pass duplex scanning but the paper path is still the “U-shaped” path which can be of concern when you are dealing with brittle paper like thin letter-writing paper. Here, it is a design limitation associated with scanners that are required to support manual and sheet-fed scanning, but could be improved upon by supporting a “two-way” feed setup.

Like with the previous models, the scanner lid on the Brother MFC-J5730DW can be pulled up at the rear so you can scan or copy thicker documents but I would like to see this improved upon by allowing you to lay the multipurpose feed tray flat so you can easily position thicker originals further up the back.

Walk-up functions

The Brother MFC-J5730DW only supports USB-connected media like USB thumbdrives or SD card readers for local data storage. This can be a limitation if you deal frequently with digital photos, where I would like to see it support PictBridge “direct-from-camera” printing or printing from SD and CompactFlash cards.

You also have the Brother MFC-J5730DW able to work as a capable up-to-date colour fax machine with T.37-compliant email-based Internet fax functionality.

This includes the fact that Brother MFC-J5730DW offers a “fax-to-cloud” feature for standard faxes where incoming documents can be forwarded to a folder on an online storage service as soon as they arrive. This offers an Internet-based “fax-vault” functionality so that the machine isn’t printing out every fax that comes in, making it easy for others who have access to your office like contract cleaners or night-shift workers to be snooping on your confidential incoming faxes when you are not there. This is also in conjunction to being able to have faxes forwarded to a fax number or email address or sent to your regular Windows computer, functions that Brother had offered for handling incoming faxes.

Speaking of cloud services, Brother offers access to the common online services for scanning and printing. This means that you could print a photo from Facebook, a document from Dropbox or scan a document to OneDrive for you to work with on your laptop.  The cloud services also include the ability to print notepaper, graph paper, music manuscript paper and similar form documents, a feature that competing printer vendors have been offering for a while. But these documents can be improved upon such as simply providing the music paper without any clef markings so you could write manuscript for different instruments and ensembles.

Computer functions

At the moment, Brother still supplies model-specific drivers for their printers rather than offering a monolithic driver that can cover a product range. This applies to the desktop operating systems although they offer a single piece of software for the mobile operating systems. A single piece of software that covers one or more product ranges could make it easier for those of us who standardise on a particular manufacturer’s devices to set a computer up for newer printers.

But these drivers installed properly on my Windows 10 computer without throwing any error messages. They also provide the same “at-a-glance” dashboard that Brother uses for their printers. The print jobs had come through properly and reliably as would be expected.

The scan software that Brother provides hasn’t been improved upon for a long time and could be worked on, especially in the context of “editing” multiple-page scans. Here, it could support the ability to do things like re-scanning a single page so as to correct scanning mistakes like skewed pages or “splitting” a scan job to two or more documents. The latter situation may be of benefit if you are using the machine’s automatic document feeder to expedite the scanning of multiple documents and would earn its keep with the Brother MFC-J5730 and other machines equipped with a single-pass duplex scanner.

I have used this printer with my Android phone and it worked properly when I wanted it to print out an email attachment. This was using the Brother-supplied Android Print Services plug-in for the Android platform, but the printer can work with Mopria-compliant print-service plug-ins.

Print / scan speed and quality

Like most inkjet printers, the Brother took a similar amount of time to get going with the first page of the print job.

Pigment-based inks and pipe-based ink-distribution are part of this generation of Brother inkjet printers

But I have focused the print-quality tests in a way to show up the print quality offered by the new pigment-based ink setup that Brother implemented in this generation of inkjet printers compared to the previous generation machines. Here, this generation of business inkjet printers integrates the pipe-based ink-flow system, piezo-based printhead design and the pigment-based ink chemistry in to equipment designed to offer value for money at a price most people and businesses can consider.

As well, I have allowed for a firmware update to take place to assess the print quality for these newer machines.

The Brother MFC-J5730DW multifunction printer was able to turn out regular office documents very clearly and there wasn’t much difference in the quality of these standard print jobs.

But when it comes to presentation-grade printing, be it a poster to put up on that noticeboard, a presentation handout to give to your attendees or a photo to put in your album, this is where the real tests show up. This also applies to those of us who use these printers to turn out inkjet proofs of documents we intend to have printed by someone else before we engage the printing service to have them printed.

You may have to use the “vivid” setting in the printer driver to make sure that presentation-grade work doesn’t look dull, as I have tried with a noticeboard “tear-off” poster to promote this Website.

But I have compared output quality for photo printing against the MFC-J5720DW which represents Brother’s previous generation of printers. Here, the photos came across with slightly more saturated with flesh tones coming across slightly more red compared to the previous model. This is a very similar look to what comes across with magazines or with most TV broadcasts where there is that stronger colour effect.

What is happening is that Brother is pushing their business inkjet printers towards the same standard as the HP OfficeJet 8600a which was a printer of this class that was known for sharp vibrant presentation-grade image quality.

As for scanning and copying, the Brother MFC-J5730DW had yielded a clear sharp image for the documents that were scanned. But it needed to be configured for the standard A4 paper size when you set up the scan software for working with most office documents if you are in Europe, Asia, Oceania and other areas where these sizes are normally used. This was because it was set up by default for the US Letter paper size, normally used in North America.

Brother hasn’t yet rectified a problem that I find with copying or scanning from the glass platen. This is where the document edge is clipped by a few millimetres and can affect jobs where you deal with documents are printed “to the edge” like credit and ID cards or news clippings, but you want to align the document against the platen’s edge to avoid skewing.

Limitations And Points Of Improvement

Brother could equip this printer with a Legal-size scan platen rather than the standard A4 / Letter platen. Here, it could cater towards situations where you are dealing with documents written on Legal-size or foolscap-size notepads which can be a reality when you are digitally archiving very old material. As well, they could support “to-the-edge” scanning so that documents that are placed against the edge of the glass aren’t clipped.

Brother could make better use of the network connection on these printers so people can benefit from these connections especially where there is on-premises network-storage options available to that network. This is more so for small businesses and community organisations who may prefer to use a small desktop network-attached-storage system or file server in addition or in lieu of an online service for this purpose.

For example, they could provide a walk-up print option that allows you to print documents that exist in a folder shared via your network or an Internet location using SMB, FTP or HTTP protocols using the machine’s LCD control panel. This feature could allow an organisation to create a “document library” or “stationery library” shared using an on-site server or NAS that has documents or pro-forma stationery which can be printed as required. This idea can extend to public Websites or organisation-specific intranet sites that host a collection of “download-to-print” resources.

These “print from network” setups could be configured through the printer’s Web-based admin dashboard or through the printer’s control panel. There could be the ability to remember resource-specific passwords for network shares or Web pages that are protected with passwords or require the user to supply them each time they print documents from these resources while allowing for SSL encryption where applicable. Here, it avoids the need just to rely on Dropbox & co to provide these resources.

To the same extent, the Brother “MFC-series” fax-capable multifunction printers could use a network-shared folder to hold incoming or outgoing faxes for later printing or sending. Here, this can capitalise on the idea of a “fax-vault” used to assure confidentiality when it comes to inbound documents, or to allow an organisation who does a lot of overseas business to hold the overseas faxes to be delivered to the partners according to their “local morning” time.

Similarly, Brother could support PictBridge camera-based digital printing for their business printers. This is where you can print pictures from your digital camera using a suitably-equipped printer just by connecting the camera to that printer and using the camera’s control surface to print the pictures. Such a feature can come in very handy if you need to turn out “proof-quality” prints of the photos you had taken in order to show them to others.

Brother can also use some of the neat-looking design aspects from the previous generation of business inkjet multifunction printers along with the new print-engine design to develop a range of consumer-focused A4/Photo inkjet multifunction printers that use the same consumables as these business printers. Here, these machines could be positioned as a secondary printer for the home network or as an entry-level printer for one’s home-computing setup.

Similarly, they could offer a single-function A3/Ledger printer based on these printer designs to allow people to add large-sheet printing to their document-handling needs without having to replace their existing A4 multifunction that has served them well.

Conclusion and Placement Notes

Brother has just about achieved its goal in yielding a business inkjet printer that can excel with presentation printing as well as regular office-document printing tasks. This was more important for me where the goal was to see something answer HP’s well-known OfficeJet 8600 series of business inkjet printers when it comes to this task. As well, I placed importance on this feature with these printers due to the fact that the Brother MFC-J5730DW and its peers can print on A3 or Ledger paper, a size that yields very strongly with presentation-grade printing jobs.

What the printer manufacturers need to do is to keep themselves interested in maintaining their business inkjet printer lineup as something that is about high-quality presentation-grade printing especially on A3 paper as well as turning out ordinary office documents. It can encourage everyone else in the small-business desktop printer game to compete against each other when it comes to presentation-level output quality as well as their equipment’s functionality. What it can lead to is companies like HP, Brother, Epson, Canon and others to keep a viable product class for machines that can satisfy small-businesses’ and community organisations’ small-run printing needs without losing the quality aspect.

Here, I would recommend the use of the Brother MFC-J5730DW as an all-round small-run workhorse printer for a home office or other small office. This is more so if you expect to doe a significant amount of A3 printing such as to place posters on that noticeboard. You may be able to get away with saving money and buying the cheaper MFC-J5330DW if you rarely do A3 print jobs or don’t place value on double-sided scanning.

You could be using your phone to sign in to Facebook on the big screen

Article

Apple TV 4th Generation press picture courtesy of Apple

You could be able to log in to Facebook on this device using your smartphone’s Facebook client

Facebook Login Updated for tvOS, FireTV, Android | AdWeek SocialTimes

From the horse’s mouth

Facebook

Developer News Press Release

Improving Facebook Login For TV and Android

My Comments

A holy grail that is being achieved for online services is to allow users to authenticate with these services when using a device that has a limited user interface.

TV remote control

A typical smart-TV remote control that can only offer “pick-and-choose” or 12-key data entry

An example of this is a Smart TV or set-top device, where the remote control for these devices has a D-pad and a numeric keypad. Similarly, you have a printer where the only interface is a D-pad or touchscreen, with a numeric keypad only for those machines that have fax capabilities.

Here, it would take a long time to enter one’s credentials for these services due to the nature of the interface. This is down to a very small software keyboard on a touchscreen, using “SMS-style” text entry on the keypad or “pick-and-choose” text entry using the D-pad.

Facebook initially looked at this problem by displaying an authentication code on the device’s user interface or printing this code out when you want to use it from that device. Then you go to a Web-enabled computer or mobile device and log in to facebook.com/device and transcribe that code in to the page to authenticate the device with Facebook.

Here, they are realising that these devices have some role with the Social Web, whether to permit single sign-on, allow you to view photos on your account or use it as part of a comment trail. But they also know that most of us are working our Facebook accounts from our smartphones or tablets very frequently and are doing so with their native mobile client app.

But they are taking a leaf out of DIAL (DIscovery And Launch) which is being used as a way to permit us to throw YouTube or Netflix sessions that we start on our mobile devices to the big screen via our home networks. It avoids a long rigmarole of finding a “pairing screen” on both the large-screen and mobile apps, then transcribing a PIN or association code from the large screen to the mobile client to be able to have it on the TV screen,

This is where you will end up authenticating that big-screen app's Facebook login request

This is where you will end up authenticating that big-screen app’s Facebook login request

What Facebook are now doing for the 4th generation Apple TV (tvOS) and Android-based TV/video peripheral platforms (Android TV / Amazon FireTV) is to use the mobile client app to authenticate.

Here, you use a newer version of the Facebook mobile client, the Facebook Lite client or the Google Chrome Custom Tabs to authenticate with the big screen across the home network. The TV or set-top device, along with the mobile device running the Facebook mobile client both have to be on the same logical network which would represent most small networks. It is irrespective of how each device is physically connected to the network such as a mobile device using Wi-Fi wireless and the Apple TV connected via HomePlug AV500 powerline to the router for reliability.

What will happen is that the TV app that wants to use Facebook will show an authentication code on the screen. Then you go to the “hamburger” icon in your Facebook mobile client and select “Device Requests” under Apps. There will be a description of the app and the device that is wanting you to log in, along with the authentication code you saw an the TV screen. Once you are sure, you would tap “Confirm” to effectively log in from the big screen.

At the moment, this functionality is being rolled out to tvOS and Android-based devices with them being the first two to support the addition and improvement of application programming interfaces. But I would see this being rolled out for more of the Smart TV, set-top box and similar device platforms as Facebook works through them all.

Spotify login screen

This kind of single-sign-on could apply to your Smart TV

One issue that may have to crop up would be to cater for group scenarios, which is a reality with consumer electronics that end up being used by all of the household. Here, software developers may want to allow multiple people to log in on the same device, which may be considered important for games with a multiplayer element, or to allow multiple users to be logged in but with one user having priority over the device at a particular time like during an on-screen poll or with a photo app.

Another question that could be raised is where Facebook is used as the “hub” of a user’s single-sign-on experience. Here, an increasing number of online services including games are implementing Facebook as one of the “social sign-on” options and the improved sign-on experience for devices could be implemented as a way to permit this form of social sign-on across the apps and services offered on a Smart TV for example. It could subsequently be feasible to persist current login / logout / active-user status across one device with all the apps following that status.

Other social-media, messaging or similar platforms can use this technology as a way to simplify the login process for client-side devices that use very limited user interfaces. This is especially where the smartphone becomes the core device where the user base interacts with these platforms frequently.

Creating “download-to-print” material for a distributed-printing campaign

Brother HL-L8350CDW colour laser printer

Brother HL-L8350CDW colour laser printer – could work with “download-to-print” campaigns

Increasingly, it is becoming feasible to turn out flyers and other print-ready material that can be printed on a distributed basis. That is where people can use their own inkjet or laser printers to turn out the material, underscoring the role of these printers as a small-business short-run printing press, or deliver it to a print shop for higher-capacity better-quality printouts. For that matter, the big office-supply-store chains like Office Depot, Staples and Officeworks do this kind of printing for reasonable prices.

Churches and similar organisations can use this method as a way to distribute documents like monthly calendars because the congregants can turn them out using their own printers and pin it up on the fridge. Similarly, the Country Fire Authority used “download-to-print” as a campaign tool in their fight against the reduction of the volunteer firefighters’ role in this fire service.

How do you achieve this?

But how do you do this? Here, you author your document to a known common paper size using your favourite word-processing, desktop-publishing or presentation software and when it is finished and approved, you export it as a PDF file. This file is then placed on your Website for your supporters to download then print or take to a print shop.

Brother HL-3075CW colour LED printer control panel detail

You can print PDF documents from a lot of printers’ control panels

This is because the Adobe PDF file format has become the de-facto “electronic hard copy” format and most print shops and copy shops can print from this format. Most printers like a lot of the equipment reviewed on this Website have the ability to print from PDF files held on a USB memory key or similar storage medium just by you selecting the document using the machine’s control panel.

But you may find that using the full Adobe Reader software as downloaded for free from the Adobe Website may provide better results with your Windows or MacOS regular computer. This is more so when you want accurate page layout control from your printer including access to the printer manufacturer’s driver software control panel. In this case, once you have Adobe Reader in place, you open the “download-to-print” file with that software using the “Open With” option your operating system provides. I learnt about this with a volunteer who was doing IT support for a Men’s Shed that I am a member of and he found this out after trial and error printing business cards available as a PDF file on a “short-run printing press” laser printer.

You can use this procedure with email-based campaigns by attaching the PDF file to the email or providing a link to the PDF file on your Website in the email. Here, you need to be sure that the PDF file is a properly-formed PDF file because malformed PDF files can be used to transport malware.

What paper sizes to use

If you are in a country that uses the ISO 216 “A” series of paper sizes such as A3, A4 or A5, the job is made much easier. It is because this paper standard implements what is known as the “silver rectangle” which has the aspect ratio of 1:1.4142135 (square root of 2), thus allowing you to print on a page size smaller or larger in the series than what it was authored for. Here, you can get away with authoring a document for an A4 sheet yet it turns out properly on the large A3 sheet or smaller A5 sheet. This will also appeal because an increasing number of office inkjet printers, especially from Brother, are offering A3 printing.

Countries like the USA may require you to author the document for the targeted paper size like the common Letter paper size. On the other hand, you may have to have a Ledger or Tabloid paper size for something that is to be large or “half-letter” for something that is to be smaller than Letter.

The DL and similar paper sizes are hard to print from an office printer because most of these printers and the PDF software don’t readily support multiple-copies-on-one-sheet or require the operator to perform a lot of trial and error to print these sizes. These are best turned out by a print shop who can then print and cut the documents. On the other hand, you may have to engage staff or volunteers to cut out the documents and this can take a fair bit of time especially with odd-shaped documents.

Use of colour in your campaign

An issue that may crop up with your “download-to-print” effort is the ability to print colour. This will be of concern if one or more people are using monochrome laser printers to turn out their documents.

Here, your goal is to turn out a “best-case” document that looks the part in colour but yields a high-quality black-and-white output when you use that mono laser printer. This is similar to what was achieved for TV through the early years while colour TV came on the scene – the picture had to look adequate on a black-and-white set while being able to look the part on a colour set.

This may not be of concern with documents that are primarily text-based and you use colour to highlight certain words, but if you are using background graphics like photos to decorate the page, make sure that you have good contrast especially around text. You could configure your colour printer’s driver to print the document in greyscale to see how it will look when you print it on a monochrome printer.

Conclusion

Once you know how to choose the proper page size for the “download-to-print” documents and can turn them out as PDF files, you can easily establish that distributed printing campaign whether participants use their office printer or ask a print shop or the local office-supply store to turn out the documents.

Update:

29 July 2019 – to mention the Adobe Reader software as having better control options regarding page layout and printing.

Product Review – Brother ADS-2800W network document scanner

Previously, I reviewed the Brother PDS-6000 sheet-fed document scanner which scans both sides of a document at once very quickly. This model connects directly to a host computer and would work with most document-management software. Now Brother have released the ADS-2800W which is a network-capable sheet-fed document scanner that allows you to direct a scanning job to a computer or a file server / NAS, and this is the machine that I am reviewing now.

RRP AUD$899

There are some more expensive variants of this network document scanner that can scan at higher speeds but I am reviewing the entry-level model.

Brother ADS-2800W network document scanner

Scan Scan to Connection
Sheet-fed

600 dpi

Single-pass Auto-duplex

USB Mass-Storage

CIFS/FTP/HTTP network storage

Online Services

SMTP E-mail

USB 3.0

Ethernet

802.11g/n Wi-Fi

The scanner itself

Setup

Brother ADS-2800W document scanner document path

Single-pass document scan, easy to service if anything goes wrong

Brother have avoided the tendency to create a separate setup regime for the ADS-2800W network document scanner, which will be a bonus if you have stuck with this brand for your multifunction printer. Here, the software interface both at the scanner and at the computer are very similar and you can even use the ControlCenter 4 software to process your documents.

Brother ADS-2800W network document scanner Wi-Fi connectivity

Wi-Fi connectivity

It was simple to connect this scanner to the home network although I used the Ethernet connection which is what I would prefer for normally-sessile devices. Here, it can be connected to a Wi-Fi wireless network segment or a wired Ethernet network segment (which also works with a HomePlug network segment) with the former network type working properly if nearer the wireless router. Personally, I would recommend that you use the wired network (Ethernet or HomePlug) at your home or office as I would recommend for sessile equipment.

Walk-up and mobile operation

Brother ADS-2800W network document scanner - Web services

It scans directly to Dropbox

There is the ability to use a Web-based interface to set the Brother ADS-2800W network scanner to be able to scan to a computer, file server or NAS without the need to run a scan monitor on that computer. Here, the unit deposits the files to a known directory on the destination device in a predetermined form. As well, it can be set up to “scan and send” where it can send a document via SMTP-based email.

It also exploits the Brother Web Connect infrastructure to allow you to enrol it with Evernote, OneDrive, Dropbox, Facebook and other online services so you can use them as a destination for your scanned documents. You can also scan documents and images to your mobile device as long as you run the Brother iPrint&Scan mobile app, which is how I scanned some snapshots to be destined to Dropbox. An improvement I would like to have would be to see the scanned picture appear on the scanner’s screen so you can have the picture or document the correct way up.

Computer-based operation

The fact that this scanner makes use of Brother’s ControlCenter 4 software and uses the same scan monitor if you are running a Brother MFC alongside it means that you are not having to install extra software on your computer. When I ran the CD to install the drivers because I had issues with the Website, the installer detected the existence of the driver software associated with Brother printers and effectively updated the scan monitor to work with this scanner.

I even had the software set up so that blank pages were skipped even though the Brother scanner scanned both sides of the document when I was handling regular documents. This allowed for a single-side document to be worked on yet be ready to scan double-sided documents when dealing with “print-sign-scan-send” documents.

Scanning results

The Brother ADS-2800W network document scanner, like its stablemate the PDS-6000 implements a straight-through document feed which makes the scanning job quick but is kind to the documents because there is no curved path involved.

A job that I have been putting the Brother ADS-2800W network document scanner to over the past week is to scan a collection of snapshots due to the passing of someone whom I knew well. Here, I had set the Brother scanner to scan at the normal-for-35mm-snapshots “10x15cm” size with a resolution of 600dpi and fed the minilab prints in vertically. The document scanner had turned out the high-quality images while it was able to handle small batches of prints at a time like as though I was handling a multiple-page document. But I would like to see a “photo-optimised” scanning profile that copes with the glossy snapshots and works at a high resolution. As well, there could be the ability to determine whether a photo has a landscape or portrait orientation.

I had found that a bit of dust had ruined a scan of a photo and it was a cinch to remove that bit of dust from the scan head simply by opening up the scanner so I can see the scan heads. Then I was able to blow off the dust from the scan heads.

When I scanned a regular “print-sign-scan-send” document, the Brother ADS-2800W scanner made light work of this job and turned out the right number of pages based on what was marked. This avoided the creation of a 2-page PDF for a document that was written on one side only.

Limitations and points of improvement

A feature that would benefit the Brother sheet-fed document scanners, especially the network-capable units, would be to have functionality that gains the best out of photo scanning. This could be in the form of a “photo-optimised” high-resolution scan mode for scanning snapshots and / or a transparent-media scan mode with negative conversion for scanning film strips such as negatives.

Conclusion

I would recommend the Brother ADS-2800W network sheet-fed document scanner as a network-focused high-speed document-scanning solution especially if you want a high-speed dedicated-purpose scanner that can work independent of a regular computer.

For example, this could work well if you destine documents to the like of Evernote or Dropbox or to a NAS. Similarly, if you are wanting to get that hard copy document to be able to be viewed on something like an iPad, the Brother ADS-2800W and its peers can do the job properly.

But these devices would earn their keep if you scan many documents rather than the occasional few documents that have few pages and I would see it perform well with most businesses including tax agents who scan the receipts that are part of their clients’ “shoeboxes”.

Product Review–Brother PJ-773 Wireless Mobile Thermal Printer

Introduction

I am reviewing the Brother PJ-773 PocketJet wireless mobile thermal printer which is a highly-compact wireless-network-capable mobile printer. It is also the first mobile printer that I have reviewed that can work with a Wi-Fi network rather than having to be connected to the host computer for it to work. There wasn’t even a need for me to install or plug in a network adaptor for this functionality to come about.

This mobile printer implements direct-thermal printing technology that was initially used by fax machines to turn out incoming faxes. But Brother has rebuilt their faith in this technology for on-the-road transactional printing by using thermal-printing paper that is better than those rolls of thermal paper used with those fax machines.

Brother PocketJet PJ-773 Wireless Mobile Thermal Printer

Print Paper Trays Connection
B/W A4 single-sheet USB 3.0
Direct Thermal A4 paper roll with roll attachment 802.11g/n Wi-Fi wireless
IPv6

Prices

Printer

The machine’s standard price: AUD$879

Optional Extras:

DC car charger (cigar lighter): AUD$49.00

DC car charger (direct wire): AUD$49.00

Carry Case and roll holder – rugged design: AUD$99.00

Rubber carry case: – rugged design: AUD$39.00

Vinyl carry pouch: AUD$19.00

Car mount with roll holder: AUD$199

Paper Guide – cut sheets: AUD$69

Paper Guide – paper rolls: AUD$69.00

Thermal paper

Standard A4 thermal paper (100 sheets): AUD$19

20-year A4 thermal paper (100 sheets): AUD$24

A4 perforated thermal roll (100 pages per roll, 6 rolls): AUD$89

A4 thermal roll (15m per roll, 6 rolls): AUD$99

The printer itself

Brother PJ-773 Wireless Mobile Thermal Printer printing

Brother PJ-773 turning out a document – the printing side is on the back of the paper

The Brother PJ-773 Pocket-Jet wireless mobile thermal printer is based on direct-thermal printing technology which was first implemented in a mobile-printing scenario by Pentax when they released the PocketJet mobile printer in the early 1990s as laptops were becoming more common. Here, this printer used the typical fax paper which was ubiquitous then as its printing medium while being a compact printing device.

But Brother had purchased Pentax’s printing assets including the PocketJet thermal-printing technology in 2008 and started to use their branding in 2009on the PJ-5 series of these printers. Then they started to apply their innovations when they manufactured the PJ-6 series of these printers.

Here, this printer is slightly wider than the narrow edge of an A4 or Letter sheet of paper but as thick as a bar of Toblerone chocolate. This means that you could easily stash it in your laptop bag without it taking up much room.

Setup

Brother PJ-773 Wireless Mobile Thermal Printer right hand side connections

USB and power sockets on the right side of the printer

The Brother PJ-773 printer is capable of operating on a lithium-ion battery pack or on an external power supply which would be the supplied AC adaptor. But you can purchase through Brother one of two DC adaptors that allow you to use it in your vehicle – one that plugs in to the vehicle’s cigar-lighter socket and one that is capable of being directly wired to the vehicle’s electrical-accessories wiring.

I have set up the Brother PJ-773 thermal mobile printer with my regular Windows computer and used software that was downloaded from Brother’s Website rather than the CD-supplied software. This software worked properly first time and found the printer over the USB connection.

Wi-Fi setup

Brother PJ-773 Wireless Mobile thermal printer printing mechanism

Very small print mechanism due to thermal printing technology

The Brother PJ-773 printer is capable of being set up to work with a Wi-Fi network. This means that it can either work as its own Wi-Fi access point or it can be part of a small Wi-Fi network or a large enterprise-grade Wi-Fi network. It also is future-proof where you can use the printer with an IPv6 network which is becoming the way to go.

You have to configure it for your network by connecting it to a regular Windows or Macintosh computer via USB and running the USB Device Settings Tool program. The only exception is if you are connecting the printer to a Wi-Fi router or access point that uses WPS “push-to-connect” setup where you hold down the Wi-Fi button on the printer for 5 seconds to instigate this setup routine at the printer.

This also applies if you wish to switch your Brother PJ-773 printer between using an existing Wi-Fi network or creating its own Wi-Fi network. Here, you have to determine whether to use “Wireless Direct” for the printer to be its own access point or “Infrastructure” for it to be a part of an existing network.

Printing

Brother PJ-773 Wireless Mobile Thermal Printer alongside Windows test printout that it printed

Slightly smaller than the A4 printed page that it turns out

The Brother PJ-773 had worked properly with Windows 10 and with Android using both the Mopria printing abilities and the Brother iPront&Scan printing app. The latter situation may not work properly if you are using the Wireless Direct printing setup because the Android iPront&Scan software is dependent on an Internet connection for rasterising the documents for printing.

If you want to see the document come out more sharply, you may have to increase the density settings in the driver or app to see something darker.

I completed a document-copy test involving a multifunction printer to see how documents would turn out when copied using one of these printers. This included whether the thermal paper used for this printer would misfeed through an automatic document feeder which is common with multifunction printers offered to the business market. The reason I performed thsi test is because one could copy or scan a “print-and-sign” document as part of their workflow, such as to scan an invoice or repair quote for tax or insurance purposes; and is being underscored by the common “print, sign, scan, email” workflow underscored with the Internet and email.

Here,  I used the previously-reviewed Brother MFC-J5720DW business multi-function inkjet printer to perform these tests and printed the document using default settings for the PJ-773 and copied it using the default settings for the MFC-J5720DW. The thermal-paper original passed through the automatic document feeder on the multifunction without any problems while I found that a standard text document could copy properly on default settings. With some documents, you may have to increase the copy density on the MFC or copier if they come out a bit pale.

Limitations and Points Of Improvement

The Brother PJ-773 Wireless Mobile Thermal Printer could benefit from improvements as far as Wi-Fi setup is concerned.

Firstly, it could benefit from a hardware switch on the printer itself that allows you to select between Infrastructure or Wireless-Direct operation so you can have it work with an existing wireless network or as its own network without having to go through the rigmarole of connecting it to a regular computer via USB and running a configuration app to perform this switchover.

As well, it could support a “wireless repeater” mode like some mobile NAS units such as the WD MyPassport Wireless mobile NAS so you can have access to an Internet-supporting Wi-Fi network and the printer’s access point network at the same time. For setup in Wireless Direct mode, the Brother PJ-773 could implement WPS-PBC “push-to-connect” as a way of establishing a connection between it and a Windows or Android client device.

Brother could improve on the Pocket Jet direct-thermal printing platform by supporting duplex printing with suitable double-sided paper. This can appeal to applications where you need to turn out a 2-page document without needing to feed through two sheets of paper.

Conclusion and Placement Notes

I find that the Brother PJ-773 Wireless Mobile Thermal Printer earns its keep with basic “on-the-road” transactional printing from both regular computers and mobile devices. This is more so if you are turning out a receipt, invoice or similar document which only covers up to two A4 or letter pages. You may have to use the paper-roll kit of you expect to torn out a document with many pages at a time.

For best results, I would recommend thay you run the printer with the image density setting on 6 or 8. Here, you can have documents that last a long time and can be copied easily on most multi-function printers without any need to configure them. You could use the premium “20-year” paper to turn out legal-requirement documents such as safety and compliance certificates associated with installation work, or for tax invoices in those jurisdictions where you have to keep tax documents for over five years.

Similarly, it may be worth bargaining in the cut-sheet paper guide if you expect to use your Brother PJ-773 to frequently print multi-page documents. Buying the ruggedised carry case with integrated roll-paper holder may make for a practical no-fuss “ready-to-print” option for your briefcase.

On the other hand, you may have to use a Canon or HP mobile inkjet printer if you are expecting to turn out many pages at a time and place emphasis on on-demand colour or greyscale printing such as printing of photos, or you value a choice of media for “on-the-road” applications.

Therefore I would consider the Brother PJ-773 Wireless Mobile Thermal Printer as a tool for tradesmen and other mobile workers to have in their mobile office.