Tag: desktop computers

Could the Android and Windows platforms strengthen each other?

Article

Samsung Galaxy Note 2 smartphone

Android moving closer ti Windows as a platform for one’s personal computing needs

A Mobile Crossroads – Android and Windows 10 Mobile | SuperSite For WIndows

My Comments

The Android and Windows platforms do have some things in common such as the ability to share URLs and contact cards via NFC or Bluetooth. As well, these platforms offer native out-of-the-box support for various industry norms at the hardware and software level like USB Audio device classes, DLNA network media acces, FLAC audio codecs, and MicroUSB connections for power and data.

This is augmented by another facture that people who value open-frame computing setups that are vendor-agnostic are likely to run a Windows-based desktop, laptop or tablet computer alongside an Android-based smartphone.

But there are some questions about whether both these platforms are coming to a crossroads in both the desktop and mobile contexts. Issues that have been raised is the availability of mobile-platform software for the Windows Mobile platform as well as Microsoft developing for the Android platform.

Windows 10 Start Menu

Windows 10 in its desktop and mobile phones will tie in with Android for stronger open-frame computing

This disparity is being addressed by Microsoft releasing the so-called “Project Astoria” software to reduce the effort needed by a software developer to port an Android app to Windows 10 and have it work on both desktop and mobile setups and the XBox One games console.

Another attempt that Microsoft was trying is to include the ability to sideload Android app APK files as part of a leaked preview build of Windows 10 Mobile. Here, these files would run in a sandbox of their own so as to assure system stability and security.

On the hardware side, manufacturers like Samsung, LG, Sony including the VAIO personal-computing spinoff, and Lenovo are increasingly targeting Apple’s customer base by offering 2-in-1 notebooks, tablets and smartphones that have that same luxurious cachet and performance level as the iPhone, iPad and MacBook.

It is also in conjunction with Microsoft porting an increasing amount of their productivity software to the Android platform along with writing Android-specific native clients for their online services. A good question that may be worth answering is whether Google will write native clients for their online services as Windows 10 Universal apps.

I see this ending up where Microsoft and Google could effectively give their mobile operating systems equal functionality for “home” and “work” use and support a tighter integration with Android, ChromeOS and Linux to increase the number of choices for personal computing options. Here, these platforms will end up forming a strong “open-frame” computing beach-head that competes effectively with the vertically-integrated platform that Apple offers.

Assistance Journal–Linking a desktop computer to a home network

HomePlug AV adaptor

The HomePlug powerline adaptor – a no-new-wires network best for that desktop computer

This last Saturday, my church’s pastor opened up to me that he was running in to difficulties with connecting his desktop computer to his home network. This happened after he moved to a new location due to a new ministry placement.

In his previous location he ran an integrated Wi-Fi setup because the router for his home network was located in the lounge area, next to his home office and this wasn’t causing any problems for him. But the new location required the computer and router to be further away from each other.

A follow-up call led me to find that he had bought a wireless range extender with an intent to use as a wireless-Ethernet bridge but found that this device was difficult to configure. Here I suggested something better in the form of a HomePlug AV500 powerline network segment which is something I have always advocated on this site as a “no new wires” solution for situations involving desktop computers and similar devices. He was confused about how these network segments worked because he was used to either a “new-cables” Ethernet setup or a wireless setup as a network setup and though this technology wasn’t going to work in his situation.

After the church service, we went out to lunch at a local shopping centre and afterwards, he and I went to a local JB Hi-Fi store in the shopping centre and he bought a HomePlug AV500 kit upon my recommendation. I had him have a look at the concept diagrams that were on the boxes of some of the other HomePlug devices stocked nearby this kit to understand what these devices were about and how they work.

Later on, my pastor rang me for assistance in setting up the HomePlug AV500 network and I helped him over the phone through the setup process where you have to press the SimpleConnect paring buttons to pair the adaptors over the AC wiring and establish the connection. This involved holding down the SimpleConnect button on one device for 10 seconds then pressing the SimpleConnect button on the other device for 2 seconds but watching for the lights to flicker in a certain way.  I also suggested that this procedure is done on power outlets that are located close to each other before finally connecting them to the desktop computer and the router.

I also stressed that these adaptors had to be plugged directly in to the wall or in to an ordinary powerboard or double adaptor that doesn’t have surge-protecting or line-conditioning features. A few minutes later, I received a text-message of success that he had established the HomePlug AV500 powerline segment and set this up with the desktop computer and router.

Here, this support situation illustrated the fact that Wi-Fi wireless networking doesn’t suit all network needs and situations; and that a HomePlug AV500 powerline network can provide a better “no-new-wires” solution for sessile devices like desktop computers or home entertainment equipment.

Intel Skylake gives you a break for cheaper computers

Lenovo ThinkPad X1 Carbon Ultrabook

Make hay while the sun shines when you purchase your next laptop now

Intel has just premiered their new Skylake desktop and mobile CPU range which is leading to increased performance even for battery-operated devices. It also has led to newer connectivity options like USB 3.1 Type-C and Intel Thunderbolt connections to improve how you connect these computers to external devices. As well, most of these computers will come pre-delivered with Windows 10 as their operating system.

This is leading to computer manufacturers refreshing their computer lineups with equipment based on these new technologies and their will be an impetus on the manufacturers, distributors and retailers to clear out just-superseded equipment based on prior technologies. For example in Australia, JB Hi-FI is offering 15% off the ticketed price for most of the laptops on sale at most of their stores

If you are considering a computer purchase whether to upgrade existing equipment, or as an additional unit like a travel laptop or a secondary computer used in the kitchen, it may be a good time to check the specials out. For some of you, it may be a chance to move off the iPad as your only computing device and move towards a “grown up” computer system.

But here are some points worth considering:

  • If you are buying Windows-based equipment, the computer may come pre-delivered with Windows 8.1 but you can upgrade this operating system to Windows 10 for free. This is another saving for you when you want to be sure you are running the latest operating system for your Windows-based computer.
  • If you are upgrading your main computer, make sure you buy the system with as much RAM and storage as you can afford. As well, look for discrete graphics and powerful processors if you are using it frequently for graphics, games and multimedia.
  • You may get by with the Intel Atom, Celeron or Pentium processors and 2Gb RAM for your secondary laptop that is primarily for Web browsing, email and word-processing. These will probably limit you to up to 2 or 3 windows or browser tabs open at at time. The Core M, i3 and i5 processors and 4Gb RAM may allow you to be a bit more productive with these machines.
  • Solid-state may be the way to go for your ultraportable but you could eek out more storage through the use of a USB 3.0 external hard disk which you could bargain in to the purchase. This drive can earn its keep with large photo or video collections that you may be downloading from your camera or camcorder.
  • You may also be in a position to use the savings to purchase a newer printer or home-network equipment which you could also bargain in to the deal.

If you express doubts about a purchase, please don’t hesitate to contact me using the Contact Form on this site.

Regular operating systems and their vulnerability to security threats

Article

Which Is More Vulnerable To Viruses And Hackers: Windows 10 or Mac OS X? | Gizmodo

My Comments

Lenovo ThinkPad X1 Carbon Ultrabook

The Lenovo ThinkPad X1 Carbon – an example of a laptop based on a regular computing platform

During the 2000s, the personal computing scene focused on so-called “regular” personal computers i.e. desktop and laptop computers that ran a desktop-grade operating system. The main platforms were the Windows platform heralded by Microsoft and with hardware made by plenty of other manufacturers and the Macintosh platform that was made by Apple. Of course, there were a few personal computers that ran one of many open-source Linux distributions which were effectively UNIX.

There was the issue of security risks magnified due to an increased amount of personal and business computing time spent online through the Internet. In most cases, especially with the Windows platform, these risks were mitigated using a desktop or endpoint security program installed on the client computer. Although I have constantly seen the Apple Macintosh platform at risk of security exploits, that platform wasn’t at risk because there were fewer computer users using that platform.

Enter Windows Vista. This operating system had improved security features like operating as a regular user unless necessary but these were tacked on to the Windows XP codebase. This led to poor performance and computer users saw the value of switching to the Apple Macintosh platform for regular computing needs with some even using Apple’s iWork office tools as a way simply to dump Microsoft.

This led to the Apple Macintosh platform becoming more vulnerable due to its increased popularity and the use of “write once run anywhere” code like Java. Apple had to pull their finger out to improve the Macintosh platform’s security and, like Microsoft, engage in regular software updates and patches.

Improvements

Major upgrades for pennies’ worth or free

Windows 10 Start Menu

Windows 10 – a free upgrade from Windows 7 or Windows 8.1

Microsoft and Apple had even started to offer newer iterations of their operating systems to home users and small businesses at prices that would represent chump change or, later on, offer these iterations for free.

Apple started the ball rolling with Mac OS X for pennies’ worth starting with OS X Lion and for free starting with Mavericks. Subsequently Microsoft used Windows 8 to facilitate a software upgrade for pennies’ worth and used Windows 10 to instigate a free software upgrade program.

The major upgrades typically had security improvements like creation of app stores and newer secure codebases.

Blind updates for security patches

A way software developers keep their software going strong is to deliver updates and patches that rectify software bugs and allow the software to improve in performance. The delivery of these updates is being used to harden the software against known security exploits, often as soon as these holes are discovered.

Windows Update - one stop shop for software patches along with automatic delivery

Windows Update – one stop shop for software patches along with automatic delivery

This process typically involved users finding patches or newer code on the developer’s Website but Microsoft and Apple have put an end to this. Initially they set up a “one-stop-shop” program for downloading these updates including any peripheral-driver updates but have improved on this by providing for “blind updating”. This is where the operating system automatically downloads and installs these patches as soon as they become available.without you needing to do anything except, perhaps, reboot the computer when prompted.

Microsoft and Apple are even working on having these patches become effective once they are installed without you needing to reboot your computer. This is being achieved in the newer operating-system variants and with some newer patches.

The option for secure boot

Apple implemented in the Macintosh standard firmware a way to only let MacOS X boot on their Macintosh computers and this provided a sense of security because it can only allow these computers to run Apple-authorised code.

Microsoft and Intel are now implementing this through UEFI and Secure Boot which allows for authorisation of operating systems and pre-boot software that runs on a computing device. This has been considered controversial because it would wrest control of the computer from uses who may want to deploy Linux, especially a custom Linux distribution or wish to run with a dual-boot setup.

App stores and walled gardens

Windows 10's own app store

Windows 10’s own app store

Another weapon that Microsoft and Apple are deploying comes from the world of mobile computing where mobile operating systems implement an “app store” which is a one-stop software “shopping mall”.

Like a suburban shopping mall with its physical goods, these app stores have tight controls on who can sell their software there. Here, the software has to be provided by an identifiable developer and approved and audited by the operating system developer who runs that app store.

There is also a requirement for the software to be sandboxed and have access to certain parts of the operating system rather than having full run of your computer.

Another factor that is also considered important is that if an application “does the right thing” by its users and the operating-system vendor, it is typically highly recommended or featured such as being given an “editor’s choice” or put in the “spotlight”. This gives the program increased exposure which attracts more installations and more purchases. As well, there are user-review mechanisms where people can uprate or downrate the software.

But both the Macintosh and Windows platforms require the ability to work with established software deployments that are typically installed via removable media or a download from the developer’s site. This is due to their legacy where people installed software from floppy disks or CDs or downloaded software from bulletin boards and download sites.

Windows 10 is providing a way to harden things further when it comes to this software in the form of Device Guard. This is a form of sandboxing which allows only certain programs to run on a computer but is made available to the Enterprise Edition only. It is because the process for setting up this whitelist would be considered very difficult for householders, small businesses and community organisations.

Steam - one of the most common games managers

Steam – one of the most common games managers

For games, major games studios are implementing their own app stores and games delivery systems in order to allow for cross-platform game and supporting-content delivery. Here, they want regular-computing gaming to have that same level of confidence associated with console or mobile gaming. This is although Apple and Microsoft deliver games through their app stores. The best example of this is Valve’s Steam online games shop but there are others like EA’s Origin.

Conclusion

What is happening is that for both the Windows and Macintosh computing platforms, they are being made more secure and malware-resistant and it is becoming a race between Apple and Microsoft to keep the regular computing environment as safe as a mobile computing environment.

HP to split in to 2 companies

Articles

Hewlett-Packard to Split Into Two Companies: Report | NBC News

Hewlett-Packard to split in 2 | The Australian

Partners: HP Split Could Unlock Value Of Both PC-Printer And Enterprise Businesses | Computer Reseller News

My Comments

IMG_0907 HP Envy 4 Touchsmart at Intercontinental Melbourne at Rialto - Windows 8

HP Envy 4 Touchsmart notebook computer

Recent news is that Hewlett-Packard is to split in to two entities with one covering PCs and printers and another covering Tech services which is encompassing the enterprise computing sector. This is to offset the losses caused by the reduced demand for regular personal computers and printers due to mobile computing devices (smartphones and tablets) being the preferred way to go.

HP OfficeJet 6700 Premium multifunction printer

HP OfficeJet 6700 multifunction inkjet printer

By splitting the entities, there is the ability for HP to have the companies focus on the expertise and value that each of them will provide without one of them affecting the other negatively. This was in contrast to HP previously acquiring Compaq who had bought out DEC who were known for the PDP-11 and VAX mainframe computers with their associated terminals and peripherals. In this case, HP’s PCs and printers company could place more effort on winning back the “personal computing and printing” market for both business and home users as well as increasing that effort that they started on printing for mobile devices that they started with their ePrint initiative.

HP Elitebook 2560p at Intercontinental at Relto, Melbourne

HP Elitebook 2560P business notebook computer

The questions that can be raised here are what of the branding for the separate entities as in how each of these entities will be known. As well how will this affect HP’s footing in to the commercial printing sector such as the digital presses and photo printing systems – whether this will be part of the “Tech services” company or the “PCs and printers” company. Yet another question that can be raised is how research and development that HP has been known for will be affected, especially if one of the companies puts forward an innovation that is of benefit to the other company’s products.

This will remind me a bit of the way IBM divested themselves of their hardware businesses over the years, with the printing and typewriter business going to Lexmark, the personal computing business going to Lenovo and the data storage business going to Hitachi. It was in order for them to focus on the enterprise data services sector rather than running a monolith that has other loss-making functions.

Computing to head down the increasingly-mobile path

Article

PC market won’t stink as much this year, says Gartner | CNet

My Comments

Sony VAIO Fit 13a convertible Ultrabook at Rydges Hotel Melbourne

This kind of computing is becoming the way to go

I have often heard the remarks that the PC market has nosedived or is “bottoming out” in the face of the iPad and similar devices.

But the article I am referring to is based on a Gartner analysis that is underscoring the increased relevance of devices that have a sense of portability about them. The figures that are showing the downward trend are more the traditional desktop and notebook designs. Compared to this, various classes of equipment where portability was the key design factor were shown to be driving upwards.

For example, they were showing that ultra-mobile computers or what I would call ultraportable computers which are thin and lightweight laptops are intending to become popular. This also is extended to encompass the premium-class equipment. As well, most casual readers may consider the “tablets” as just being the 7”-10” units of the iPad ilk while detachable and convertible laptops were classed as “ultra-mobile” computers. This is although the tablets encompass the “adaptive all-in-one” devices of the same ilk as the Sony VAIO Tap 20 which effectively is a large 21” tablet that would appeal to multiplayer one-machine gaming.

Similarly the figures don’t represent whether a device is being bought as the only computer device that you use, a primary computing device where you do most of your computer-based activity and store most of your data, or as a supplementary computing device that is used for some computing activities such as “on-the-road” use or reading in bed.

Purchasing and Specification Journal–A new playout computer for our church

New desktop comptuer at church

New desktop comptuer at church

As I had mentioned in a previous article, I had moved to a new church congregation and, a few services later, my new pastor had approached me for advice about specifying a new computer for the church. This was because the then-existing computer that was being used to show the song lyrics during worship and to sometimes show video material during a service or similar church event was nearly on its way out.

A risk I often identify with non-profit organisations of any size is where they could end up buying capital equipment that is undersized for their needs or is very likely to fail too frequently. They are also likely to fall for purchasing mistakes where they buy from a vendor who offers the goods for cheap but doesn’t offer good-quality after-sales service and support. In a lot of cases, these organisations are likely to source goods from a “friend of a friend” or “my friend’s boss” where they are not likely to get the best deal and this can place a toll on friendships and relationships.

Identifying the application

I identified that this computer is to be used for AV playout during services and other church activities. One activity that this church also engaged in very regularly is a concert outreach with band members playing the appropriate Christian songs as part of this concert. In these concerts, it would earn its keep with playing out video material or backing tracks for the performances.

These requirements placed an emphasis on multimedia work thus requiring a computer that can handle this kind of work very smoothly. As well, we were moving towards a newer media-playout practice which is to handle file-based media that is provided on a “transfer now, play later” method. This means that the pastor or one of the church elders can receive the media via an Internet path or create the media themselves at home and transfer it to a USB stick to take to church. Then they copy it to the computer’s hard disk for playback and work from the file that is on the hard disk when the time comes to play the material.

The existing system was an orthodox “tower-style” white-box desktop computer that was running Windows XP but was underperforming for today’s requirements due to small RAM and hard-disk space. This is connected to a local screen at the sound desk for cue/monitor purposes as well as a “front-of-house” video projector for the congregation to see the material.

For that matter, a “white-box” computer is a computer, typically a desktop computer, that is built by a value-added reseller or independent computer store using components that the reseller purchases. This can be a custom-built system or a package that is available “off-the-rack” for a known price like this computer.. It was infact the way most small businesses and home users bought their personal desktop computers since the 1990s.

What can benefit this application

For this application, I have identified certain key features that are important. These are increased processor capability and speed along with a dedicated graphics subsystem so as to allow the system to work with the local monitor and the projector in a highly responsive way.

As well, I placed importance on a computer having as much RAM and hard-disk capacity as the church can afford with the minimum being 4Gb RAM and 750Gb to 1 Terabyte hard disk capacity. One of the computer dealer also recommended in to their quote the use of a solid-state drive which can give the computer some speed especially when loading the software such as during startup.

I made sure that the computer came with a legitimately-licensed copy of Windows 7 so that most of those in the AV ministry don’t need to learn new skills if Windows 8.1 was in place. This was assuming that most of the people were operating computers running Windows 7 on their home network or at work.

Obtain competitive quotes

Before any money changed hands, I made sure that the church obtained quotes from a few different vendors. This has an advantage of knowing how much a computer system of this standard was to cost and it also allowed for the pastor to use these quotes as a bargaining tool to get the best value for money.

I made sure that the vendors we had on our shortlist had a local “bricks-and-mortar” storefront because of the issue of service and support. Here, we would be able to talk with the vendor rather than an offshore call centre if the machine did break down. It also allows one of the church elders to put the computer in their car and take it to the store if it needed repairs.

The kind of vendors we went for were national computer-store chains or independent computer stores who were able to build a system to the specifications or have one that was already built. For that matter,smaller independent or local computer vendors are likely to supply a “shop-built” white-box system for better value with local support.

The new system in place

We purchased a small “white-box” system to the specification, installed the necessary software on to it such as EasiSlides and set it up for use in the church. As I was worshipping God through the first Sunday morning service after the computer was installed, I had noticed that there was very little “lag” with the song-lyrics display.

There were still a few issues with the operators getting used to Windows 7 on the new computer after being used to handling Windows XP on the previous computer which I found out after that service and is something that I notice when one is confronted with new equipment.

Conclusion

As I had mentioned in my previous article about purchasing technology for a small business or community organisation, it is important to spend some time “doing your homework” when purchasing the technology. This is to make sure you are buying the equipment that represents the best value for money and can serve you in the long run.

In this case, it involved defining a set of baseline specifications that you won’t go below along with a price range that suits your budget, then seeking different quotes on systems that meet the baseline specifications from a few different vendors for the best price within your range before buying the actual equipment. As well, placing importance on vendors with a local physical shopfront allows for one to be able to obtain prompt service and support if the equipment malfunctions.

CableLabs have given their blessing for DLNA CVP-2 standards for premium-content delivery in the home

Article – From the horse’s mouth

CableLabs

DLNA CVP-2: Premium Content to Any Device in Any Room

My Comments

Sony PS3 games console

Consoles like these could be able to pick up pay TV from a DLNA CVP-2 gateway device

CableLabs have cemented their approval for the current iteration for DLNA Commercial Video Profile 2 to provide for improved in-home pay-TV setups using the home network. This leads effectively to an FCC goal that requires device-independence for cable-TV setups in the home rather than users being required to lease a set-top box for each TV in the home or install a “TV Everywhere” app provided by the cable company on each mobile device if they want cable TV on the extra screens.

What is DLNA CVP-2?

This is a super-standard defined by DLNA which uses a group of standards to assure pay-TV networks that their content is being delivered securely and surely to the display device via the home network. Here, the display device can be a Smart TV or video peripheral with “Connected TV” capabilities or software in a regular desktop / laptop computer or mobile device (tablet / smartphone) to show the TV content on the screen.

Sony BDP-S390 Blu-Ray Disc Player

.. as could these Blu-Ray players

It will typically require a so-called “gateway device” connected to the cable system, satellite dish and/or Internet service, such as a broadcast-LAN tuner, router with broadcast-LAN capabilities or a PVR in the customer’s home while display devices and software would have to authenticate over the home network with the standards that are part of the package. The PVR solution may typically be connected to the main TV set in the lounge or family room where most TV viewing is done while TVs installed in other rooms like the bedroom can use the home network to “pull down” live or recorded TV content using “smart-TV” abilities integrated in the set or a games console / Blu-ray player.

DLNA media directory provided by server PC

.. as could these Smart TVs

There is the use of DTCP-IP secure-content-delivery specifications for IP-based home networks to authenticate the access of content to cable-TV / content-studio / sports-league requirements. As well setups that implement DLNA CVP-2 implement RVU which provides the same kind of user interface expected when you use pay-TV services, which could facilitate things like access to video-on-demand and pay-per-view content, access to the service provider’s TV-hosted storefront and magazine, or ability to schedule PVR recordings.

Another benefit provided by DLNA CVP-2 is to support endpoints that implement a very-low-power standby mode and allow them to use wakeup and network-reservation mechanisms to allow the efficient-power modes to operate but provide for proper useability and serviceablility. This avoids service issues that are likely to happen if a device goes to an ultra-low-power quiescent mode when not needed and finds that it has to create a brand new connection to the network and its peers when it is needed.

Do I see this as a change for delivery of the multichannel pay-TV service?

One reality is that DLNA CVP-2, like other technologies affecting TV, won’t change the calibre of the content offered on pay-TV services. You will still end up with the same standard of content i.e. a lot of channels with nothing worth viewing.

But it will affect how a pay-TV company delivers services pitched towards a multiple-TV household. They could offer, either as part of the standard service, as part of an upsaleable premium service or as an optional item, a “multiple-TV” service. This would allow a person to have the pay-TV service appear on all suitably-equipped screens instead of paying for each TV to be equipped with a set-top box.

Similarly, the main device could change from an ordinary set-top box with PVR abilities to either one with the “gateway” abilities integrated in to it or a “headless” gateway device with broadcast-LAN and PVR abilities. In this case, the main TV would either be a suitably-equipped Smart TV or be connected to a video peripheral that has this kind of “connected TV” functionality built in. It could also change the focus of the value of the customer’s bill towards the content services rather than the customer-premises equipment.

For consumers, it could be a path for those of us who move between pay-TV or triple-play services whether due to moving location or moving to a better offer. This is because there isn’t the need to mess around with set-top boxes or create infrastructure for a pay-TV service that implements different methodologies.

ASUS integrates a UPS and external battery pack in one of their desktop tower PCs

Article

ASUS intros the Desktop PC G10, packing a built-in UPS and portable battery (hands-on video) | Engadget

Video

Click to view

My Comments

The classic “tower-style” desktop PC could be considered to be losing its market share amongst users other than small businesses and hardcore computer gamers as the laptops and all-in-one desktops gain hold amongst the mainstream PC buyers.

But ASUS have worked on a way to take things further for this class of computer. Typically, a computer like this that is involved in mission-critical work may be hooked up to an external uninterruptable power supply to allow users to properly shut these units down, or to provide continual service when the power goes out. Typically these devices are a loaf-size box that has to reside near the computer and can look very ugly.

Here, ASUS have provided a removable battery pack which doubles as a uninterruptable power supply for the computer or as an external battery pack for a smartphone or tablet. When it is installed in the computer, this pack will charge up and stay charged while the computer is on AC power but will provide half-an-hour’s worth of power to allow you to shut down the computer properly when the AC power is removed. But you can remove the battery pack and use that to run your battery-thirsty smartphone for longer by plugging its USB cable in to one of the USB sockets on the edge of that pack.

This is definitely one way ASUS have thought beyond the norm when it comes to power-supply design and I would like to see this design concept be taken further such as an aftermarket add-on for existing “tower” desktops or with higher-capacity batteries available for this setup.

Viber now competes with Skype as a free desktop softphone program

Article – From the horse’s mouth

Viber – Free calls, Free text messages, photo and location sharing

My Comments

Viber 3.0 Desktop Client for WindowsPreviously, we have known of Viber as an “over-the-top” VoIP telephony program that offers a free telephony and SMS path for smartphone users. This has been of strong appeal to overseas travellers who want to escape the horrendous roaming charges that most mobile operators are charging people who use the phone out of their home country.

Now Viber have reached version 3.0 and released a desktop version of the softphone which will run on Windows or Macintosh regular computers. This has provided features like desktop-to-desktop videocalls and the ability to transfer a call between the regular computer and a mobile device. This is a sign that Viber has matured and started to approach Skype.

But for Viber to answer Skype, they have to offer IP-based videocalls on mobile clients. Similarly, they would need to provide the client software “knowhow” to enable the user interface to work on devices other than platform-based regular or mobile computing devices. This is somewhere where Skype has a considerable strength in with the Samsung and Sony smart TVs, the Panasonic Blu-Ray players, the desk phones, and the Logitech TV Cam HD Skype camera.

It can be easy to state that Viber’s free IP telephony model isn’t sustainable but they could offer services like partnership with some of the carriers like the French “n-box” carriers. They can also offer paid-for off-ramp services where a Viber customer could dial a regular phone that isn’t part of the Viber ecosystem. It can extend to a software-based “trunk” or “tie-line” for IP-based business phone systems as a subscription-driven business-to-business service.

Now that Viber has hit the stage of maturity, we could be seeing the opening of lively competition on the “over-the-top” IP-based voice and video telephony front for both consumers and small businesses.