Tag: set top box

Will free-to-air TV apps be required to have pride of place on your connected TV device’s home screen?

There is a fight brewing between the established free-to-air TV lobby and the pay-TV / subscription video-on-demand lobby about what should take the primary position on connected-TV devices.  It is part of a continual debate regarding the continued existence of the free-to-air TV services with other issues surfacing like anti-siphoning protection so that the sports that matter don’t end up exclusively on pay-TV or online subscription services.

This is more intense in countries like the United Kingdom, Europe and Australia whose governments and society place strong importance on the established public-service, commercial and community free-to-air TV services and their continual role in informing and entertaining us.

It is although younger generations are drifting away from these services towards the likes of Netflix or YouTube for their entertainment. This has been driven by the “cord-cutting” movement in the USA where younger people are ditching their cable or satellite pay-TV subscriptions in favour of online video services.

Why protect established free-to-air TV?

There is a strong societal defence for traditional established free-to-air TV in the UK, Ireland, Europe, Australia and similar countries. This is because the national free-to-air TV platform is based around at least one popularly-accepted and well-respected public-service broadcaster and a handful of commercial free-to-air broadcasters. In a lot of cases, most of the TV services existed since TV was commercialised in the Western world with some services, especially the public-service broadcasters, existing at the dawn of regular radio broadcasting in that area.

As well, due to the fact that the free-to-air TV broadcasters have to have a government-issued license or public-service-broadcasting charter to operate on the VHF and/or UHF wavebands, there has been strong human oversight over the content they publish and that it matches current social standards. This has led to it being considered a socially respectable platform and broadcasters who run advertising know that they are operating a brand-safe platform for their advertisers.

People who live in nations that value free-to-air TV see the free-to-air broadcasters as offering more locally-produced content due to various local-content mandates associated with their licences or charters. They notice that the free-to-air broadcasters play a significant part in boosting their nation’s cultural “soft power” and identity on the world stage. For example, there are shows like ABC Australia’s “Bluey” or Network 10’s “Neighbours” or “MasterChef Australia” that have acquired significant international viewership because they represent that Australian camaraderie.

Free-to-air TV broadcasters, especially the public service broadcasters like the BBC or Australia’s ABC are being valued as reliable sources of news and information. This is more so in the era of “post-truth” where fake news and disinformation delivered by social media is muddying the waters about what is accurate information or not and established media is seen as the preferred go-to if you are after accuracy in your news.

The debate is also about an existential threat to established media including free-to-air TV from Silicon Valley. This is because the online services offered by Silicon Valley, including social media, are being seen as offering newer fresher content than what established media can offer, something valued by younger people.

The current situation with connected TV devices

Connected TV platforms, whether represented by a Smart TV, a set-top box or a streaming stick, place importance on the home screen that these devices show up when you turn them on initially or press a “home” button on their remote control. These platforms are driven by client apps for various video-on-demand or streaming-TV services with users having to use the platform’s app store to install these client apps for the services they use.

Such services are represented by the likes of Netflix, YouTube or Vimeo; but also include local subscription-funded or advertising-funded video-on-demand services. This  may include the classic local pay-TV platforms that have set themselves up to deliver via Internet in addition to or in lieu of their legacy satellite or cable means, using an app rather than a set-top box for access to their content. Then most of the connected TV platforms have links to their own transactional or advertising-driven video-on-demand facility, FAST (free ad-supported streaming TV) service, video game store or other services.

In addition, some connected TV devices have dedicated buttons on their remote controls to facilitate one-touch access to video services like Netflix or YouTube. This is part of a partnership between the connected TV platform and the video service provider to maintain that kind of access.

To preserve their relevance in the connected-TV era, established free-to-air TV broadcasters are offering Broadcaster Video-On-Demand apps which make their content available on-demand This is based on previous “catch-up TV” services where you can catch up on prior episodes of a TV series, but now offer extras like binge-view opportunities or supplementary content.

Some broadcasters even offer free streaming TV channels through these apps that they wouldn’t be able to offer via RF means. This would include access to versions of their channels that are editorially different in other parts of the nation, such as to allow travellers and the like to follow content in their home area.  Or they would include special-event channels like showing each sport in the Olympic Games as separate channels. They may even stream channels from other content providers they have a strong business relationship with like what the Paramount-owned free-to-air channels are doing by hosting at least some of the Pluto TV FAST channels on the 10Play and My5 BVOD apps.

Even some of the advertising on content viewed through these apps has interactive TV elements such as “shoppable” advertising or access to long-form video content. This is in addition to experiencing a reduced ad load during the commercial breaks with the ads being more relevant to you, when you watch a show on demand through these services. But the important fact with the advertising is that the broadcasters control and benefit from the commercials that appear.

But there are a significant number of connected TV platforms that require the user to download the BVOD apps from the platform’s app store before you can use them. Then these apps typically end up at the bottom of the home screen and you would have to move them around to be visible when you turn the TV device on.

This may be an exception with some Smart TVs and RF-tuner-equipped set-top devices sold in the UK, Australia and New Zealand that implement the HBBTV-enhanced Freeview electronic programme guide that supports the ability to see prior shows. These have free-to-air BVOD apps pre-installed so as to facilitate this kind of viewing from the EPG.

Will connected TV platforms be required to recommend content from established free-to-air channels here?

An increasing number of connected TV platforms are integrating “one-stop” content search, “next-episode” and content recommendation functions that tie in with their various video-on-demand apps and platforms. This allows a viewer to search for a particular show or identify shows worth watching at one point rather than diving in to and out of the various apps to find a desired programme. This is facilitated through the use of application-programming interfaces that provide a link to the content services via their apps.

Other upcoming trends to impact connected TV

The UK and Australia at least see the distribution via RF means using the outdoor aerial as the universal standard for access to free-to-air TV. This is although Continental Europe and, to some extent, Canada place acceptance on other RF-delivery means like cable or satellite delivery as part of universal access to free-to-air TV.

Free-to-air TV via the Internet or your home network

But the DVB Forum have established standards for delivery of TV service including free-to-air TV via local-area-network and Internet setups. One of these is DVB-I which is about streaming from Internet servers hosted by the broadcasters themselves while the other, known as DVB-HB, is about streaming from a broadcast-LAN tuner device connected to an aerial, cable-TV setup or satellite dish via a local area network. Both these systems provide the same user experience as traditional RF-based TV setups such as the ability to “channel surf” with the remote control.

This is in addition to the broadcast video-on-demand apps offering access to the broadcaster’s own free-to-air offerings and extra free streaming TV offerings through the Internet. In many cases, this also includes an electronic programme guide for these online channels, You may even find that you have access to area-specific content like news bulletins from other locations. But these apps don’t necessarily offer the classic user experience associated with watching TV.

Internet-first TV devices and setups

Your laptop, tablet or smartphone are replacing the traditional small portable TV as the way to watch TV in areas like the kitchen or garage. This is thanks to the broadcast video-on-demand platforms being available as an app or Website for regular or mobile computing platforms.

Add to this the smart display platforms like Amazon Echo Show or Google Nest Hub where you can summon particular channels using your voice. LG and Samsung haven’t forgotten the dot-com-era idea of Internet fridges with their products that could have support for video apps including free-to-air BVOD apps.

Subsequently LG and Samsung have been offering Internet-first TV devices, also known as smart monitors. LG has been offering the StanByMe range of monitor-sized battery-operated lifestyle TVs with one that folds up in to a suitcase. Samsung has also offered their Smart Monitors which combine the smart-TV functionality in to a computer monitor but don’t provide the RF tuner. It also includes people using connected-TV devices without RF connection to an aerial to watch their TV content, thanks to BVOD or TV-over-IP apps.

Here, these are devices that implement computing, smart-display or Smart TV platforms including access to video-on-demand platforms but omit RF tuners. With them, you could pull in video content via apps whether it be streaming in real time or playing from a video-on-demand server. In the case of the Internet-first TV devices, they would have a remote control so you can select what you want to view or regulate the sound from afar.

Delivery to airliners and ships

In some countries like India, it has been proven that they could use higher-bandwidth satellite Internet to deliver live free-to-air TV from the local TV channels to airliners flying domestic flights and offer this as a form of live inflight entertainment. Such setups would come in to their own with the sports that matter where people want to follow those matches during their flight.

This is facilitated with current-generation high-bandwidth satellite broadband Internet that is being delivered to commercial jets equipped with the necessary technology. More of these jets are being equipped for Wi-Fi Internet from the satellite broadband typically to provide as a passenger amenity whether bundled as part of a premium airfare or purchased at an extra-cost option. In a similar context, this could appeal to the maritime cohort where the passengers onboard ferries, cruise ships, yachts and the like, or the crew within navy or merchant-navy ships could gain access to free-to-air TV via Internet-based delivery thanks to satellite or other means.

Here, the combination of Internet-based TV service delivery and these satellite Internet services could make it feasible to have live free-to-air TV from local TV stations delivered as an entertainment option for air or maritime travel. Add to this the ability to use BVOD apps to allow air or ship passengers to watch shows from these stations on demand.

The issues here

The free-to-air TV lobby had noticed that connected TV platforms are engaging in some form of “pay to play” when it comes to what appears on the home screen by default. Here, it was perceived as being financially and ethically difficult for local free-to-air broadcasters to get their BVOD apps on the home screen within their country of operation.

Here. the local free-to-air TV establishment want the national governments to use legislation or regulation to make sure that their BVOD apps are installed by default and easily discoverable. This includes a similar want for content offered by free-to-air broadcasters, preferably locally-produced content, to be brought forward in any platform-wide content-search or content-recommendation engine.

On the other hand, the pay-TV lobby who are also representing subscription video-on-demand or even Big Tech want to maintain the status quo “in the name of the consumer”. This is due to a perceived fear that the customer who currently subscribes to an online video service not offered by free-to-air TV broadcasters won’t be able to install or satisfactorily use any client-side apps for these services. This includes not being able to see the online video service’s content in search results or content recommendations.

I see this argument of relevance when it comes to content search and recommendation engines that are being built in to the connected TV platforms. As well, this may impact one-touch access buttons on remote controls where it wouldn’t be economically feasible to provide this kind of access to any online video service, whether free-to-air or paid.

Which kind of devices will this affect?

Primarily I see this requirement affect TVs and set-top devices including streaming sticks pitched for household use. This is because these devices are primarily marketed for watching video entertainment in the home.

But there will be a call for Internet-first TV devices like the LG StanByMe family or the Samsung Smart Monitor family to face this requirement because of them being marketed for video entertainment consumption as a key use case.

Computers, mobile platform devices and games consoles may not face this requirement due to their core use case not being video entertainment. This is although you can use them to enjoy video entertainment using Websites or apps. But you may find that companies selling tablets or 2-in-1 laptops will want to court the countries that value free-to-air TV as an entertainment source by packaging the likes of BBC iPlayer, ITVX, ABC iView and 10Play alongside Netflix or YouTube when users register these devices in those countries. Or the app stores simplify the process of installing these BVOD aps.

A question that can come up is whether this requirement will only be for TVs and set-top devices sold primarily for household use. This is because TV manufacturers also sell a separate range of “commercial use” TVs that are pitched for installation in hotels, bars, common rooms, hospitals and the like. Here, we are likely to use these sets to watch TV content away from home such as in our hotel rooms and we would like the same user experience that we have at home.

These sets and devices are likely to have extra programmability in order to satisfy particular use cases like hotels. The software may be updated at a later time or manually compared to what is installed on equipment for the home and there may be a “business use” app store for apps used in a business sense. But there is a risk of manufacturers offering a Smart TV or set-top device as “commercial use” but sell them to householders to evade the various mandates associated with equipment sold to the residential market.

Small lodging places like bed-and-breakfasts / guest-houses, motels and inns are likely to prefer to purchase and install residential-use TVs. Similarly, houses or apartments available for short-term rental will prefer residential sets. This is due to the sets being cost-effective and offering a familiar user experience; and the businesses not wanting or needing superfluous levels of sophistication for their technology.

But could they be required to adhere to the same rules as residential-use equipment such as prominence for free-to-air apps on the home screen?

How does this impact connected TV device design and user experience

The impact of these mandates will affect the connected TV experience in a few ways,

When you set up a new device

Firstly, when you set up a new Smart TV or other connected TV device, you will find that the mandated apps are downloaded and installed by your device when it is connected to your home network. These will then appear on the home screen as part of the default setup, This is because of the fact that you have to select the country you’re in at or close to the setup / install routine and this determines what apps are downloaded and installed in your connected TV device.

This situation will also occur if you have to subject your connected TV device to a factory-reset due to it being balky or something you should do when you take possession of a second-hand device. Some devices may rearrange the screen for the mandatory apps and download or update them during a major software upgrade.

The home screen

Under these mandates, the home screen on a connected TV device will be required to have the free-to-air BVOD apps in the home screen and accessible with a minimum of scrolling.

Some home screens may create a “local TV” strip with the free-to-air BVOD apps inhabiting that strip on the home screen towards the middle. It most likely would exist alongside an icon that allows you to view an electronic programme guide and change channels if it has RF-based or IP-based tuning means.This will most likely be above a larger strip with Netflix, YouTube and other popular subscription services inhabiting that strip.

This is whereas others like Apple TV will simply sequence the free-to-air BVOD apps ahead of Netflix, YouTube and co.  These may even have to group them on the same row and have each icon highlighted in a distinct manner.

You will still be able to use the “screen edit” function that your connected TV platform offers to rearrange the app icons on the home screen. This may be to bring all the services you use frequently and regularly closer to each other on the home screen. This kind of option may be either invoked through selecting a “screen edit” function on the setup menu or holding down on one of the icons to invoke “screen edit”.

Content search and recommendation behaviour

A mandate for free-to-air-TV prominence that impacts content search and recommendation would require a content search engine that works across a connected TV platform to place free-to-air TV content at the top of the “found content” list.

The content recommendation or “up next” (list episodes in a series that aren’t viewed)engine in the connected TV platform would also be required to place content from free-to-air broadcasters at the head of the recommended-content list. There may even be a requirement to place locally-produced content first, to encourage us to prefer this content for our evening’s viewing.

This would put the pay TV lobby’s nose out of joint because it would be hard to discover the content that a pay-TV or other online service has to offer. That is even though you have the likes of Netflix who are having their local offices commission original local work around the world and satisfy local content requirements for their social licence to operate in other countries.

One-touch access to services on the remote control

Another issue is how the remote control is designed if the manufacturer is to have one-touch buttons for access to particular online video services. If local free-to-air apps are being mandated as far as the remote control is concerned, it may be about adding five or more extra buttons with logos representing the online platforms offered by local free-to-air channels. This would be in addition to buttons for Netflix and YouTube,

Then the manufacturers forego the economies of scale associated with designing and manufacturing the same remote control with the same functionality and labelling for all world markets. Such an approach would also not survive any rebranding efforts that an online video provider undertakes.

This problem may be solved through implementing touchscreen or e-ink technology in remote controls. It also exploits the trend to use Bluetooth two-way communication in consumer-electronics remote controls so you are not having to have clear line of sight between the handset and the device.

It would come about with an array of six or eight e-ink-labelled buttons or a touchscreen that uses OLED or similar technology. The button array or touchscreen would be populated with the logos of the popular or mandated online video services for the country the device is used in and you use that to select these video services. Such a design may exist as a way to globalise the remote control design and bring back economies of scale by supporting “mass customisation”.

But this approach may require designers to go back to the traditional remote control design associated with TV sets and pay-TV set-top boxes rather than a very small “stick-like” design. This approach would come across as an approach that some consumers may prefer because it is a size that is harder to lose and would be welcome with devices that support traditional TV user interfaces.

What can be done

Customisation options

There is the issue of customising the home screen layout after you have set up your connected TV device. This is something you will have to do in order to make it easy to discover the services that you make use of, no matter what kind they are.

Here, any requirement to place free-to-air BVOD apps at the top of the home screen shouldn’t preclude you from rearranging your service icons around the screen. This may be due to you preferring and regularly visiting a particular mix of services whether free-to-air, classic pay-TV or online-first.

That means a connected-TV platform would have to have the home-screen customisation process assessed as part of its useability testing, with this assessed under “lean-back” operation conditions. That is where you are at a distance from the screen, typically in an armchair or couch, and using the standard remote control associated with the connected TV device.

The process could be simplified by “quick arrange” shortcuts like “Local TV first”, “Popular Online first” or “Frequently Used first” which sorts the icons according to particular orders.

These user customisations would need to be saved, whether on the device or on the user account associated with the connected TV platform.

Device-level / account-level content ranking preferences

There could be support for device-level or account-level learning of regularly used online video services. This would show up search results or recommended content results based on the services you have enrolled with and are frequently using.

Viewers should have the ability to enable ranking various factors such as services, locality of the content, content quality . Again these settings could be saved either on the device or the user account.

This could also be about connected TV platforms supporting the importing of watchlists from other sources. It could then allow film / TV experts and personalities that you follow to hand-curate and publish watchlists of recommended content so you can work through what they have recommended.

Conclusion

This debate over mandating free-to-air TV apps on connected TV devices will affect how they and their operating systems are designed. This will be about what appears on the home screen by default or which providers’ output appear at the top of platform-wide content search or recommendation results.

The Ten Network offers some FAST-TV channels through its TenPlay platform

FAST streaming TV is a new way of offering TV services via the Internet. FAST stands for Free Ad-supported Streaming TV; implying that the service is dependent on advertising for its income like a commercial free-to-air TV station. Personally, I would prefer to refer to these services as FST services to encompass public-service broadcasters or community broadcasters who run a business model that eschews advertising or subscriptions, such as the BBC in the UK or ABC in Australia.

But this is about offering a linear TV service via the Internet without having it appear on an RF-based carrier like terrestrial (aerial), cable or satellite. This is in contrast to free-to-air and subscription TV operators who run their linear TV services using Internet means in addition to RF (terrestrial, cable or satellite) means. There is also the ability to offer interactive and personalised advertising which may appeal to advertisers and viewers.

The two main approaches

FAST services are being offered under two different approaches. One is via a broadcaster or other content provider who already has significant presence within its market including offering their own content on their own service. This approach is being taken by most of the commercial free-to-air TV stations in Australia and could work for established broadcasters or the “basic cable” content providers moving themselves off cable to over-the-top Internet delivery. This is in addition to offering the channels distributed normally through RF means being offered using Internet means and, in some cases, providing editorial content for areas different to what is received locally via terrestrial or cable using an Internet stream.

Some TV providers like Australia’s public-service and commercial free-to-air TV networks use FAST-equivalent Internet-delivered TV streams as a way to allow viewers to “jump” editorial borders and, perhaps, watch an interstate news bulletin. We experienced this by accident once when we couldn’t find the TV’s remote control and used our Apple TV and its remote control to control our TV via HDMI-CEC.

Here, we used the ABC iView app to watch the ABC TV stream but accepted the default setup which provided us with the Sydney feed rather than the Melbourne feed which was relevant to us. The news bulletin was full of Sydney-based news including NRL rugby-league and the NSW weather report rather than the Melbourne-based news with AFL Australian-rules football and Victorian weather report. This kind of viewing could be seen as of relevance to, for example, people travelling to another district and wanting to know what the weather will be like at their destination.

The other approach is a company that hasn’t created its own content but simply redistributes channels, runs the user experience and sells advertising time. Such a company can be a TV or set-top device manufacturer like Samsung, a connected-TV platform developer like Roku or someone who just offers an app to many connected TV platforms. Here, content producers would offer TV channels via Internet or satellite means to one or more of these FAST TV services.

What is this leading to

Supplementary, niche and heritage content

Some of the traditional free-to-air broadcasters are using the FAST (FST) approach to offer extra content in an Internet-first means. This is seen as a low-risk means to offer supplementary content rather than having to engage in a high-risk approach of obtaining extra RF capacity or licences for a new service.

For example, TenPlay in Australia has been exploring this approach to offer supplementary content for sports events they have rights to and even brought the Pluto TV PAST service in to Australia. Or the Seven Network used 7Plus were providing “direct-to-sport” access for the Olympic Games where you could see the fixtures relating to a particular Olympics sport of your choice.

At the moment, traditional free-to-air TV broadcasters and channels who appeared in basic cable-TV tiers are showing interest in FAST services. For basic-cable-TV services like news services, it is seen as a way to become less dependent on cable and satellite TV networks leading to a way to reduce costs and assure some editorial independence. The traditional free-to-air broadcasters see this as a way to take their content further including to “take advantage of the moment”.

Here, a key advantage is to provide niche content whee it is not justifiable enough to acquire RF space like a satellite transponder or DVB-T multiplex bandwidth to serve that niche. It can also be seen as a way to try out particular geographic or, more so, demographic markets with content that appeals to them, also courting advertisers who offer products and services appealing to that demographic.

For example, the Seven Network have set up a FAST Bollywood channel through 7Plus to offer content that appeals to the Indian-subcontinent diaspora in Australia. Or the Ten Network have annexed the Pluto TV FAST service to Australia and offered it vla TenPlay with ad space for local businesses.

In addition, a broadcaster who has a lot of heritage built up in their intellectual property could run FAST channels based around that content. This is an approach that a lot of the free-to-air broadcasters and film studios are taking with FAST TV by offering channels celebrating this heritage.

FAST as another form of “cable TV”

In some countries like North America where the classic cable-TV business model has been valued, third-party companies like TV manufacturers or connected-TV-platform developers have simply ended up being FAST service providers. They simply ended up managing the end-user experience, partnering with channels and selling advertising time.

Here, this leads to the many-channels cable-TV experience in a new over-the-top Internet-driven package. It could especially allow the channels that were typically offered in a basic cable package to continue to exist as well as providing a platform for niche channels to exist.

There will be the “Netflix/YouTube” type of TV viewers who will have done away with linear TV in all its forms. This cohort would place emphasis on carefully choosing which shows to watch so as to avoid being seen as the couch-potatoes of yesteryear. This also includes binge-viewing of TV series that they show interest in by seeing a run of episodes in a single session.

Complementing video-on-demand and broadcast TV

FST TV complements AVOD (Advertising-supported Video On Demand) or BVOD (Broadcaster-provided Video On Demand) by allowing the same provider to offer streamed linear and on-demand content. That means that viewers who prefer the traditional discoverability of content offered by a linear service and those who prefer to view what they are interested in using an on-demand service.

A service provider can easily consider offering shows on FST and VOD under the same user interface. This could work in a similar way to the BVOD services offered by traditional broadcasters, where a viewer can see earlier episodes of a show they watched on a linear service. For example, it could be about catching up on a season of a show or watching a few prior episodes to justify whether to continue watching it.

Both these services will have various attributes in common such as to support interactive TV for editorial or advertising material from the get-go. This can appeal to both editorial content such as alternative angles or commentaries for sporting events; or advertising where you can follow through on advertised products or services that interest you.

Once DVB-I and similar integration technologies come in to play, it could be about the ability to channel-surf between FST channels and traditional TV channels. This could make FST platforms more appealing to those of us who like to continue watching TV on the big screen.

Key questions

Brand safety and social licence to operate

Most FST channels would implement production values similar to established public-service and private TV networks. As well, there would be an expectation by the FAST TV services to place ads beside appropriate content to assure brand safety and suitability.

But the Free Streaming TV ecosystem could become a breeding ground for services and channels that don’t have social licences to operate. This could be about news channels that engage in fake news and disinformation or channels running content that is socially questionable. Or there can be issues like when certain editorial and advertising content should be on air so as to make sure children aren’t seeing inappropriate material.

This could be facilitated by a FAST service that is laissez-faire about whom they partner with or what they offer. Or, like I have seen with various “free speech” social networks, it could be easy to set up a FAST service that offers controversial content because there isn’t the need to acquire a broadcast licence or agree to use cable or satellite capacity.

But this issue could be answered with FAST services or trade association who resolve to vet channels that they want to partner with. Similarly app-driven platforms could exert a “gateway role” regarding apps for connected TV services. This is something that Apple, Google, Samsung, and the video-game console platforms have done successfully.

Or countries could apply the “rules of broadcast” to the FST TV ecosystem and have it subject to scrutiny by their broadcast and communications authority like Ofcom or ACMA. It is something that may be easier if the content services or distributors are founded in or have an office in their jurisdiction.

Simplifying the user experience

FST TV will need to permit simplified lean-back operation with the TV remote control if it is to be successful

FST TV will also need to permit a user experience similar to what has become customary for traditional RF-based broadcast TV. This is to provide for the ability to:

• channel-surf suing the typical up-down button on the remote control,
• view an electronic programme guide that shows what’s on across all channels and services;
• enter a channel number to gain direct access to a particular channel and
• use a “previous channel” button to switch between two different channels.

Here, this avoids a long-winded channel selection process where the viewer would be expected to go up to the FST service’s menu to select another channel or to the main “connected-TV” menu to switch between FST services.

This could be facilitated via DVB-I or similar technologies associated with TV content distribution. The TV sets and set-top boxes would then be required to create amalgamated channel lists and EPGs that are, perhaps, sorted by “channel numbers”, priority lists or service providers.

Conclusion

FAST TV / FST TV could act as an over-the-top Internet-delivered equivalent to terrestrial, cable or satellite TV in providing that linear discoverable viewing experience that we have loved for a long time.

Article

Google announces new Chromecast with the new Google TV interface | The Verge

From the horse’s mouth

Google

Our best Chromecast yet, now with Google TV (Blog Post)

Chromecast with Google TV (Product Page with opportunity to order)

Chromecast with Google TV (product video) – Click or tap to play in YouTube

My Comments

The Apple TV has ruled the roost as an add-on set-top box that ties in tightly with their MacOS and iOS platforms. Here, this set-top box has access to an app store with the native-client apps for the main online video content services amongst other things. This is in addition to being an audio-video AirPlay destination for streaming content from your iOS device, Mac regular computer or iTunes software.

You have to have your Apple TV bound to your Apple ID account (of which many such accounts can be bound to the same device) but you can control it using its remote control. This can be either the Siri Remote which is a Bluetooth voice remote with trackpad operation or the classic Apple TV remote which is a simpler infrared D-pad remote. You also had the ability to install native client apps for the popular video-on-demand services, while it existed as a front-end for Apple’s iTunes transaction-based video-on-demand service.

Newer iterations can be bought that can offer 4K UHDTV video and all the newer tvOS-based Apple TV devices use HDMI-CEC control, allowing you to press any button on the Apple TV remote to cause your TV to come on and switch over to the input the Apple TV is connected to.

But those of us who use the Android platform weren’t sure of any add-on set-top device that works properly with our phones or tablets. There are some TVs that run Android TV and some set-top boxes do work this platform but you need to be sure they aren’t running the mobile Android operating system rather than Android TV. As well, some of these Android TV set-tops run an “operator-tier” variant of that platform which may limit access to the Google Play app store for Android TV apps.

Or you would simply use a Google Chromecast device or a smart TV or set-top device that fully supports the Chromecast (Google Cast) streaming protocol and stream video content from your Android device to your TV using that device. This would have you keeping you Android device on while you were viewing the content and being aware of its battery status.

Now Google have offered their latest Chromecast device which is really a Google TV / Android TV set-top box rather than just a Chromecast-protocol audio-video endpoint, dependent on your smartphone. This device, called the Chromecast with Google TV, has its own remote control which is a Bluetooth / infra-red remote voice remote, along with an Android TV operating environment and Google Play app store. 

This device also provides a unified content-search experience so you can search for a title and it will show you if it exists in any video services you subscribe to as well as offering you the ability to view it through Google’s Play Store’s transaction-driven video-on-demand service. The voice remote also allows you to search for content using your voice and Google Assistant.

The Google Chromecast with Google TV will require you to bind it to your Google account. But I am not sure whether this device offers multiple-account support to cater for multiple-adult households.

It has a USB-C connection that is primarily used for power-supply purposes but Google is wanting to see it used as a data connection for supplementary peripherals. The use they initially have in mind is an Ethernet adaptor similar to an Ethernet-equipped USB-C hub that implements USB Power Delivery Charge-through (pass-through) support.  But it could be a chance for Google to supply and support a companion Webcam as a way to purpose this device as a group videophone.

At least for Android users, Google has done the right thing towards having an add-on set-top device that is a known quantity which provides smart TV functionality.

Personalised Up Next view shows what TV shows you are working through

Before Apple upgraded the tvOS operating system in your Apple TV set-top box to version 13, you used to see at the top row a photo-gallery view of shows you were working through from some of the content providers you set up with your Apple TV. This function, known as “Up Next” mainly happens with most broadcaster-operated video-on-demand services who have Apple TV client apps but doesn’t work with all other video-on-demand services like Netflix.

Here, you would see which episodes of these shows you were up to, including whether you were working through a particular episode of a show. That would be highlighted with a bar that indicates how much of the episode you have seen. This arrangement would actually represent your tastes properly.

The tvOS 13 upgrade replaced this with the ability for Apple to promote its own content or those it has strong business relationships with and promote it in a Hollywood fashion. Here, it didn’t really sit with some viewers who saw it as a form of TV advertising, especially if it is about content that really doesn’t reflect their tastes. It then led towards most of us who know what we are after heading to the video-on-demand services’ apps to find the content we are after or continue watching our favourite series.

Your Apple TV must be running tvOS 13.3 for this to work

Thanks to user feedback, Apple has answered this problem properly by restoring the “Up Next” functionality as a user-selectable option for tvOS-based Apple TV devices when upgraded to tvOS 13.3. By default, this will happen when you are not using your Apple TV box with it downloading the upgrade from Apple’s servers, installing it and restarting.

How to set this up

Software update

Confirm that the Apple TV is on tvOS 13.3 by selecting “Settings”, then “System” then “Software Updates”. Under the Apple TV logo, you will see the operating system version for your device. If it’s not up-to-date, select the “Update Software” item on that screen to commence updating to the latest version of tvOS.

Selecting the right option

In the TV App settings menu (found in the Settings app under TV) is the Top Shelf option which you need to change to Up Next

Head back to the Settings menu on your Apple TV device, then select “Apps”. This will show a list of apps installed on your Apple TV device whose settings can be managed through the Settings menu. Highlight the TV app, which will show an Apple TV logo in a black rectangle, then select this app to adjust its settings.

On-screen description for the Top Shelf display options

Highlight the “Top Shelf” option, which will determine what appears at the top of your Apple TV’s main screen menu if you highlight the Apple TV icon. Select this option to toggle between the “What To Watch” option which shows the trailers and other Apple-driven recommendations, and the “Up Next” option which are the shows you are working through. In this case, make sure you are selecting “Up Next” to have what you had before the tvOS 13 update.

You may find that the “Up Next” view is out of sync with what you are viewing on the compatible video-on-demand services. But, as you use the regular apps for these services to continue watching your content, this view will update itself to what you watch now.

Articles

Google partners with JBL for an Android TV-powered soundbar | The Verge

JBL’s next soundbar doubles as an Android TV box | Engadget

From the horse’s mouth

Harman (JBL)

Smart TV Content Meets Amazing Sound: JBL and Google Developing LINK BAR (Press Release)

Video – Click or tap to play

My Comments

One set-top-box manufacturer approached the subscription-TV and ISP market with the idea of integrating a set-top box and a soundbar in to the one physical unit.

It is to capitalise on the fact that most of us would prefer to use a soundbar rather than the multiple-speaker home-theatre setup. This is perhaps about budget issues or TV-positioning arrangements like the traditional “TV in the corner” arrangement to avoid competing with the view offered by a picture window or fireplace. As well, we may be more interested in maintaining a stereo system dedicated to music playback.

Now JBL has answered this product class through premiering at Google I/O 2018 the Link Bar soundbar which has a built-in Android TV set-top box. This unit has the full Android TV experience including the ability to download Android-TV-based native apps through the Google Play Store. It also has a microphone built in to it so you can speak to the Google Assistant to call up video content. As per requirements for the Android TV platform, you have to press a button to make the microphone come alive so you can speak to the Google Assistant

Android TV has appeared in some smart-TV devices, especially the NVIDIA Shield games console and a significant number of Sony smart TVs. But for JBL to issue this platform in a soundbar is very impressive and is an attempt to push out this product class. It is also an attempt to get Android beyond the smartphones and the tablets.

There is the ability to connect the Link Bar soundbar to your TV and video peripherals via HDMI with it honouring HDMI-CEC and HDMI-ARC expectations. This is taken further by you being able to switch sources or control the TV with your voice. As well, the Google Assistant is available independent of whether the TV is on or off and can work tightly with your Google Home smart-home setup.

JBL intends to have the Link Bar ready for release in to the US market at least by between September – November 2018.  Here, I would see this soundbar work well alongside most flat-screen TVs and have them become a Smart TV. But what needs to happen is that Google needs to keep the Android TV operating system up-to-date to make sure it works properly and securely all the time.

Article

Newer iterations of the XBox One to have connectivity for WISA-compliant speakers

Wireless speaker support could be coming to Xbox One consoles | Windows Central

My Comments

An increasing trend for video-peripheral devices like set-top boxes and games consoles is to offer an ability to connect speakers or headphones directly to these devices even though these devices are normally seen as video source devices. This goes against the conventional wisdom of a TV, soundbar and / or home-theatre receiver serving as the audio destination device for a home AV setup.

But what of Smart TVs being able to pass audio to these devices?

For example, Humax are offering a Bluetooth A2DP audio output on their premium PVRs so that the soundtrack from whatever you are watching on the PVR’s “current” tuner or hard disk can be fed through a Bluetooth headset or speaker. Just lately, Microsoft partnered up with the WISA Association to provide wireless-speaker output through WISA-compliant speakers from subsequent XBox games-console designs.

Let’s not forget that some soundbars and audio amplifiers are equipped with one HDMI-ARC connection for the TV and don’t add a video source to the home AV setup. The same situation also encompasses a large number of popularly-priced DVD and Blu-Ray home-theatre systems that only have one HDMI-ARC connection for the host TV as the only way to connect video equipment to these systems.

The limitation that is being shown up here is that you can’t stream the soundtrack of video content through the speakers or headphones connected through these devices’ Bluetooth or wireless-speaker outputs unless you are viewing the content hosted by the device itself. Or you may find it difficult to watch what you want yet hear it in the manner that suits the situation such as via headphones or a better speaker setup.

This is very similar to the old practice of connecting a video recorder’s audio output to a hi-fi amplifier to pipe the sound from either a TV broadcast or a videotape through the better-sounding hi-fi speakers.  There were even some video recorders that had their own headphone amplifiers or users simply connected them to hi-fi amplifiers or similar devices with integrated headphone outputs in order to add private or late-night listening abilities to that TV which wasn’t equipped with a headphone output. In that case, you only had access to the video recorder’s tuner or its tape transport through the hi-fi system with the video recorder offering some advantages over what was integrated in that old TV.

It may not be seen as a limitation except if a video peripheral connected to the TV or the TV’s own abilities provide content different to what is available in the “speaker-ability”-equipped video peripheral.

But what can be done to improve upon this reality would be for TV and video-peripheral manufacturers to answer this trend in an improved way.

Use of HDMI-ARC input functionality for host-TV audio

One way would be for the video-peripheral vendors who provide this kind of Bluetooth / WISA or similar “speaker output” ability to implement HDMI-ARC connectivity on their device’s HDMI output socket. It is very similar to the approach used by a popularly-priced DVD or Blu-Ray home-theatre system which only has one HDMI socket,

This means that if the device is connected to the ARC-capable HDMI socket on the TV, it can stream the sound from the TV’s own tuner, “connected-TV” functionality or video peripherals connected to the other HDMI inputs on the TV through this device’s “speaker output”.

Here, you may have to use the device’s controller to select “TV audio” to hear the sound associated with the TV’s sources through the Bluetooth speaker for example. But some TVs that implement this system properly may offer an “audio output” option on the audio menu so you can direct the sound to the audio-capable device by selecting that device rather than the TV’s internal speakers.

The TV to support multiple HDMI-ARC video peripherals

A TV could also implement HDMI-ARC across multiple HDMI sockets to cater for multiple video peripherals that support this functionality. It would come in to its own where different video peripherals use different connection methods for audio devices or you use a soundbar or home theatre setup equipped with a single HDMI connection alongside one of these video peripherals.

Here, you would have the ability to direct the sound to one or more of the HDMI-ARC devices instead of or in addition to the integral speakers.

The first application that one may think of would be to provide late-night private listening using a pair of Bluetooth headphones connected to a cable box, or to switch to WISA-capable speakers connected to a newer XBOX rather than hear the sound through the TV’s speakers. On the other hand, the setup could allow the concurrent operation of multiple audio outputs such as to use a Bluetooth headset connected via a cable box and run at an independent volume level for someone who is hard of hearing while everyone else in the room hears the TV content through the TV’s or home-theatre’s speakers.

In both situations, it would be desirable to hear whatever source is connected to the TV such as a Blu-Ray player or a network media player through the Bluetooth headphones connected via the Bluetooth-capable cable TV box.

How should the digital audio be delivered?

A question that can be raised is how the digital audio is to be delivered to the different HDMI-ARC devices.

This can affect whether to run a stereo or surround soundmix for the content’s soundtrack; whether the soundtrack should be delivered as a Dolby Digital / DTS bitstream that the HDMI-ARC audio device decodes or as a PCM bitstream already decoded by the TV or source video peripheral; or simply whether to stay within the “CD/DAT-quality” digital parameters (16 bit 44.1kHz or 48kHz sampling rate) or allow “master-grade” digital parameters (24 bit 96kHz or 192kHz sampling rate).

This situation may be determined by the destination audio device’s abilities such as whether it can decode Dolby Digital or DTS audio or if it can handle digital audio at “master-grade” bitrates. Similarly, it may also be about achieving a common specification for all of the connected devices, including whether and how to concurrently provide multiple audio streams for the same content such as to offer a two-channel soundmix and a multichannel soundmix.

This can lead to situations like supplying multiple soundmixes of a kind via HDMI-ARC in order to make situations like multilingual audio, audio description or selectable commentary work well for different viewers. Similarly, it could be feasible to offer a “surround via headphones” binaural soundmix like Dolby Headphone to Bluetooth headsets connected to a cable box while offering a full surround soundmix through a multiple-speaker home theatre setup.

Conclusion

What will eventually be raised is what can be achieved at a common baseline specification, including issues of processing power and HDMI bandwidth that the setup can handle. This is especially if a device like a games console or set-top box is working as a content source and audio sink while the TV works as an audio “hub”.

It is more so where we are expecting that flat-screen TV, especially one installed in a secondary lounge area, being required to become an AV hub for all of the video peripherals that are connected to it.

TV setups with large screens and powerful sound systems could also appeal to videocalls where many people wish to participate

A reality that is surfacing with online communications platforms is the fact that most of us prefer to operate these platforms from our smartphones or tablets. Typically we are more comfortable with using these devices as our core hubs for managing personal contacts and conversations.

But there are times when we want to use a large screen such as our main TV for group videocalls. Examples of this may include family conversations with loved ones separated by distance, more so during special occasions like birthdays, Thanksgiving or Christmas. In the business context, there is the desire for two or more of us to engage in video conferences with business partners, suppliers, customers or employees separated by distance. For example, a lawyer and their client could be talking with someone who is selling their business as part of assessing the validity of that potential purchase.

This is more so when there is that family special moment

But most of the smart-TV and set-top platforms haven’t been engineered to work with the plethora of online-communications platforms that are out there. This is although Skype attempted to get this happening with various smart-TV and set-top platform vendors to allow the smart TV to serve as a Skype-based group videophone once you purchased and connected a Webcam accessory supplied by the manufacturer.

The Skype situation required users to log in to the Skype client on their TV or video device along with buying and installing a camera kit that worked with the TV. This was a case of entering credentials or searching for contacts using a “pick-and-choose” or SMS-style text-entry method which could lead to mistakes. This is compared to where most of us were more comfortable with performing these tasks on our smartphones or tablets because of a touchscreen keyboard or hardware keyboard accessory that made text entry easier.

An Apple TV or Chromecast that has the software support for and is connected to a Webcam could simplify this process and place the focus on the smartphone as a control surface for videocalls

The goal I am outlining here is for one to be able to use a smart TV or network-connected video peripheral equipped with a Webcam-type camera device, along with their mobile device, all connected to the same home network and Internet connection to establish or continue a videocall on the TV’s large screen. Such a goal would be to implement the large-screen TV with its built-in speakers or connected sound system along with the Webcam as the videocalling-equivalent of the speakerphone we use for group or “conference” telephone calls when multiple people at either end want to participate in the call.

Set-top devices designed to work with platform mobile devices

A very strong reality that is surfacing for interlinking TVs and mobile devices is the use of a network-enabled video peripheral that provides a video link between the mobile device and video peripheral via one’s home network.

One of these devices is the Apple TV which works with iOS devices thanks to Apple AirPlay while the other is the Google Chromecast that works with Android devices. Both of these video devices can connect to your home network via Wi-Fi wireless or Ethernet with the Apple TV offering the latter option out of the box and the Chromecast offering it as an add-on option. As well, the Chromecast’s functionality is being integrated in to various newer smart TVs and video peripherals under the “Google Cast” or “Chromecast” feature name.

Is there a need for this functionality?

As I have said earlier on, the main usage driver for this functionality would be to place a group videocall where multiple people at the one location want to communicate with another . The classic examples would be for families communicating with distant relatives or businesses placing conference calls that involve multiple decision makers with two or more of these participants at one of the locations.

Most of the mobile messaging platforms offer some form of videocalling capability

In most cases, the “over-the-top” communications platforms like Facetime, Skype, Viber, Facebook Messenger and WhatsApp are primarily operated using the native mobile client app or the functionality that is part of the mobile platform. This way of managing videocalls appeals to most users because of access to the user’s own contact directory that exists on their device along with the handheld nature of the typical smartphone that appeals to this activity.

It is also worth knowing that some, if not all, of the “over-the-top” communications platforms will offer a “conference call” or “three-way call” function as part of their feature set, extending it to videocalls in at least the business-focused variants. This is where you could have multiple callers from different locations take part in the same conversation. Such setups would typically show the “other” callers as part of a multiple-picture “mosaic” on the screen. Here, the large screen can come in handy with seeing the multiple callers at once.

How is this achieved at the moment?

At the moment, these set-top platforms haven’t been engineered to allow for group videocalling and users would have to invoke screen-mirroring functionality on their mobile devices once they logically associate them with the video endpoint devices. Then they would have to position their mobile device on or in front of the TV so the other side can see your group, something which can be very precarious at times.

How could Apple, Google and co improve on this state of affairs?

Should this still be the way to make group videocalls on your Apple TV or Chromecast?

Apple and Google could improve on their AirPlay and Chromecast platforms to provide an andio-video-data feed from the video peripheral to the mobile device using that peripheral. This would work in tandem with a companion Webcam/microphone accessory that can be installed on the TV and connected to the set-top device. For example, Apple could offer a Webcam for the latest generation Apple TV as an “MFi” accessory like they do with the game controllers that enable it to be a games console.

When users associate their mobile devices with a suitably-equipped Apple TV / Chromecast device that supports this enhancement, the communications apps on their phone detect the camera and microphone connected to the video peripheral. The user would then be able to see the camera offered as an alternative camera choice while they are engaged in a videocall, along with the microphone and TV speaker offered as a “speakerphone” option.

What will this entail?

It may require Apple and Google to write mobile endpoint software in to their iOS and Android operating systems to handle the return video feed and the existence of cameras connected to the Apple TV or Chromecast.

Similarly, the tvOS and Chromecast platforms will have to have extra endpoint software written for them while these devices would have to have hardware support for Webcam devices.

At the moment, the latest-generation Apple TV has a USB-C socket on it but this is just serving as a “service” port, but could be opened up as a peripheral port for wired MFi peripherals like a Webcam. Google uses a microUSB port on the Chromecast but this is primarily a power-supply and network-connection port. But they could, again, implement an “expansion module” that provides connectivity to a USB Webcam that is compliant to the USB Video and Audio device classes.

These situations could be answered through a subsequent hardware generation for each of the devices or, if the connections are software-addressable, a major-function firmware update could open up these connections for a camera.

As for application-level support, it may require that the extra camera connected to the Apple TV or Chromecast device be logically enumerated as another camera device by all smartphone apps that exploit the mobile phone’s cameras. The microphone in the camera and the TV’s speakers also would need to be enumerated as another communications-class audio device available to the communications apps. This kind of functionality could be implemented at operating-system level with very little work being asked of from third-party communications software developers.

User privacy can be assured through the same permissions-driven setup implemented in the platform’s app ecosystem that is implemented for access to the mobile device’s own camera and microphone. If users want to see this tightened, it could be feasible to require a separate permissions level for use of external cameras and audio-input devices. But users can simply physically disconnect the Webcam from the video peripheral device when they don’t intend to use it.

An alternative path for app-based connected-TV platforms

There is also an alternative path that smart-TV and set-top vendors could explore. Here, they could implement a universal network-based two-way video protocol that allows the smart TV or set-top device to serve as a large-screen video endpoint for the communications apps.

Similarly, a smart-TV / set-top applications platform could head down the path of using client-side applications that are focused for large-screen communications. This is in a similar vein to what was done for Skype by most smart-TV manufacturers, but the call-setup procedure can be simplified with the user operating their smartphone or tablet as the control surface for managing the call.

This could be invoked through techniques like DIAL (Discovery And Launch) that is used to permit mobile apps to discover large-screen “companion” apps on smart-TV or set-top devices in order to allow users to “throw” what they see on the mobile device to the large screen. As well, the connection to the user’s account could be managed through the use of a session-specific logical token established by the mobile device.

This concept can be taken further through the use of the TV screen as a display surface, typically for communications services’ messaging functions or to show incoming-call notifications.

Update

Apple has answered this issue with their tvOS-based Apple TV set-top box platform in June 2023. Here, they are implementing a dual-device approach with iPhones or iPads running iOS/iPadOS 16 being linked with Apple TV set-top boxes that run tvOS 17. Here, both devices can be used to handle a videocall on FaceTime, Zoom or an increasing number of other popular platforms with the TV’s screen and audio system handling the picture and sound of the caller at the other end while the iOS device’s microphone and camera picks up your face and voice for the other party to see and hear.

You can start the call on the iPhone’s handheld interface and “throw it over” to the Apple TV or you can start the call from the Apple TV’s lean-back interface and use the iPhone associated with your Apple TV for microphone and camera functionality. Apple is to sell a cradle for the iPhone so that it can be positioned in fromt of the TV with the rear camera facing the participants.

Conclusion

What we still need to think of is to facilitate “dual-device” videocalling with the popular mobile platforms in order to simplify the task of establishing group videocalls using TVs and other large-screen display devices.